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1 ‘REAL’ DIFFERENCES BETWEEN FAMILY AND NON- FAMILY SMEs: A COMPARATIVE STUDY OF AUSTRALIA AND BELGIUM Max Smith Lecturer (International Business) Flinders Business School Flinders University GPO Box 2100 Adelaide South Australia 5001 Tel: +61 8 8201 3897 Fax: +61 8 8210 2644 Email: [email protected] Flinders Business School Research Paper Series 07-06 ISSN 1441-3906 KEYWORDS: Family business; industry differences; country differences; Australia; agency theory

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‘REAL’ DIFFERENCES BETWEEN FAMILY AND NON-FAMILY SMEs: A COMPARATIVE STUDY OF AUSTRALIA

AND BELGIUM

Max Smith

Lecturer (International Business) Flinders Business School

Flinders University GPO Box 2100

Adelaide South Australia 5001

Tel: +61 8 8201 3897 Fax: +61 8 8210 2644

Email: [email protected]

Flinders Business School Research Paper Series

07-06

ISSN 1441-3906

KEYWORDS : Family business; industry differences; country

differences; Australia; agency theory

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‘REAL’ DIFFERENCES BETWEEN FAMILY AND NON-FAMILY SMEs: A COMPARATIVE STUDY OF AUSTRALIA

AND BELGIUM

ABSTRACT This study attempts to further the development of family business theory by providing for a more detailed understanding of the differences between family and non-family firms’ profitability, growth, exporting and networking behaviour. Utilising data from 2190 Australian SMEs, the study compares the Australian experience of differences between family and non-family firms with those found among Belgium firms. The Australian results are consistent with the growth and some of the networking behaviour found among Belgium firms, but not with their profitability and exporting behaviour. The study’s findings support the contentions that the differences between family and non-family firms may be less than many earlier studies have indicated and that industry differences and cross-national differences in corporate governance environments may lead to a variance in the differences found between family and non-family firms. It also demonstrates that the underlying theoretical rationale for a number of predicted differences between family and non-family firms appears flawed. A significant number of recommendations for future research are presented.

KEYWORDS : Family business; industry differences; country differences; Australia;

agency theory

The key deficiency in the present scholarly understanding of family businesses is the

lack of a rigorous integrated theory of the family firm. One of the most important

issues that must be addressed in order to develop such a theory ‘is how and why this

form or organization behaves and performs in a distinguishably different way from a

nonfamily firm’ (Chua, Chrisman & Steier 2003: 334). As a consequence, the past

two decades have seen numerous studies carried out that attempt to identify and

classify all manner of differences between family and non-family firms. As is usual

with the introduction of a new field of academic enquiry, the focus of family business

research contributions has evolved from theory generation to hypothesis testing; and

from relatively simple testing procedures to more sophisticated methodologies that

address the weaknesses and limitations of earlier efforts.

In order to determine the universal differences between family and non-family firms

necessary for theory advancement, two important contextual issues have become

apparent from earlier studies. The first is concerned with the differing institutional

context firms operating in different countries encounter; while the second is

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concerned with methodologies to control for firm specific contextual differences

within a particular nation. The first recognises that differences between family and

non-family businesses may vary according to the corporate environment they operate

in; while the second recognises that it is necessary to compare family and non-family

firms of a similar nature in order to identify true differences between the two groups.

Given that most family business research has been carried out in North America and

the United Kingdom (Gomez-Mejia, Nunez-Nickel & Gutierrez 2001), studies using

firm-data from other countries are valuable simply by virtue of their relative scarcity.

Of greater importance however, is their ability to confirm or deny the universality of

the differences found between family and non-family firms from these two regions.

For example, while severe agency conflicts were found between majority family-

owned and minority shareholders in East Asian family firms (Faccio, Lang & Young

2001) these problems were not apparent in Anderson and Reeb’s (2003b) study of US

family firms. Similarly, while Gedajlovic and Shapiro’s (1998) study confirmed the

agency theory proposition that low concentrations of ownership in a firm will lead to

reduced performance in US and UK firms, they also found that this was not the case

for firms in France, Germany and Canada. In both cases, national differences in the

respective corporate governance environments were considered the cause of these

variations because they altered the agency dynamics between managers and

shareholders in these nations. However, the results from these studies also indicate

that more cross-national comparative studies of family businesses are needed.

Many of the early family business studies tended to employ methodologies that

simply compared family and non-family businesses from the population available to

them without consideration of the differing demographics of the sample firms. It

appears likely this was a consequence of the extreme difficulty most researchers find

in obtaining reliable information on family firms (Schulze, Lubatkin & Dino 2003).

This, however, led to concerns about the methodology appropriate for family business

comparative research and calls for researchers to control for context when comparing

family and non-family firms. As Westhead (1997) and Westhead and Cowling (1998)

note, a failure to do so can lead to the identification of sample rather than real

differences between family and non-family firms. In response, many recent family

business studies have begun utilising multi-variate statistical techniques that control

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for context. See, for example: Anderson and Reeb 2003a, 2003b & 2004; Gedajlovic

and Shapiro 1998; Gomez-Mejia et al 2001; Graves and Thomas 2004; Randoy and

Goel 2003; Schulze, Lubatkin, Dino and Buchholtz 2001; Schulze et al 2003.

In this regard, Jorissen, Laveren, Martens and Reheul’s (2005) study is valuable

because it addresses both the contextual issues mentioned above. The study’s sample

is Belgium based and therefore outside the US/UK region, and it also utilises

multivariate statistical analysis. In fact it goes beyond this by applying two sets of

statistical analysis to the dependent variables under examination using the same data

set. The first analysis ignored context while the second controlled for it (size, age,

industry & location). The results unequivocally demonstrate that a failure to account

for context leads to sample rather than real differences between family and non-

family firms and that this generally translates into results showing significantly more

differences between the two groups than is actually the case. Among other things, the

study found genuine differences between family and non-family firms’ profitability

and export intensity and no differences between their growth and networking

characteristics.

This paper attempts to further the country specific knowledge on differences between

family and non-family firms by comparing the results from Jorissen et al’s (2005)

Belgium based study with those generated from Australian based data after applying

multivariate statistical techniques that control for context. It also attempts to address

what appears to be a significant deficiency in the family business literature; namely, a

lack of cross national comparative research. The paper is structured as follows. First,

testable hypotheses are derived from past studies. Second, the data set and

methodology employed are outlined. Third, the results of the statistical analysis are

presented, and finally, the implications of the results are discussed.

PAST RESEARCH & HYPOTHESIS DEVELOPMENT

The main theoretical framework utilized to explain the differences between family

and non-family firms is agency theory. This theory has a relatively long history with

its genesis probably traceable as far back as Berle and Means (1932). The theory

contends that the interest of principals and agents do not coincide and that in the

absence of appropriate incentives and/or sufficient monitoring, agents will attempt to

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maximize their own utility, often at the expense of the principals’ utility (Jensen &

Meckling 1976). For modern corporations, agency theory has been applied to the

relationship between the firm’s managers and its shareholders. The theory argues that

while owners (shareholders) want to maximize profits, their agents (managers) may

prefer to engage in self-interested, nonprofit-maximizing activities. As such, the

firm’s performance, to some extent, is dependent on the ability of owners to

effectively monitor and control managers (Gedajlovic & Shapiro 1998) and the cost

of carrying out these activities are known as agency costs.

Traditionally, agency models were concerned with the separation of ownership and

control in widely held firms (Gomez-Mejia et al 2001) where large information

asymmetries provided the greatest opportunity for managers to pursue their own self

interest. However, in the context of family businesses, where the degree of separation

between ownership and control is much less or non-existent, early agency theorists

concluded that agency problems and their associated costs were essentially non-

existent (Randoy & Goel 2003; Schulze, Lubatkin, Dino & Buchholtz 2001; Schulze

et al 2003). As Gomez-Mejia et al (2001: 83) note: ‘Jensen and Meckling (1976)

assumed that the blurring of the boundary between principal and agent in this type of

family contracting would make moral hazard largely inconsequential’.

However, in more recent times, a number of studies have emerged showing that

although ‘traditional’ agency costs appear to be reduced in family firms, there are

other family firm specific agency problems that arise to replace them. Among other

things, these agency threats can arise because the interests of the executive may not

necessarily coincide with those of the extended family; the lack of separation between

ownership and control leads to reduced formal safeguards; family involvement leads

to adverse selection of employees; there is a higher likelihood of ‘hold-up’ in family

firms (where one or more family members has a position of power over other

decision-makers and uses it to his/her own advantage); the firm experiences longer

lasting conflicts because protagonists are not willing to quit due to the higher exit

costs in family firms; family members have the ability to consume perks in order to

reduce residual claims of minority shareholders; there is high managerial

entrenchment in family firms; family managers are often sheltered from business risk;

family firm owners prefer lower business risk; altruism towards family members can

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lead to inefficiencies; family members often have non-economic preferences and a

preference for cash flows over other options such as shareholder value or growth

(Anderson & Reeb 2003a; Gomez-Mejia et al 2001; Schulze et al 2001 & 2003).

As such, it would appear that agency problems, although perhaps of a different nature,

may still be significant in family firms and the costs associated with these may be

equal to or outweigh the benefits of concentrated ownership in reducing ‘traditional’

agency costs.

Profitability

Traditional agency theory predicts family firms will outperform non-family firms

because the separation of ownership and control allows non-family firm managers to

maximize their own utility function at the expense of firm profits (Demetz & Lehn

1985; Daily & Dollinger 1992; Randoy & Goel 2003). In addition, the personal and

emotional stake family members have in their firm makes them more committed to

business success (Davis 1983). However, as outlined above, recent studies have

indicated that family businesses are not without their own agency problems. Thus,

the determination of which type of firm is most affected by their respective agency

costs is a matter for empirical analysis. This task is made more onerous by the need

to consider the contextual issues mentioned earlier; namely, national differences in

corporate governance environments and demographic differences between firms in

their own nation.

Given these contextual issues, it is perhaps not surprising that prior studies in this area

have produced conflicting results (Randoy & Goel 2003). An examination of the

results from studies using methodologies that accounted for context among their

sample appear to show that national differences in the corporate governance

environment matter. For instance, Westhead and Cowling’s (1997) British based

study, after accounting for a large degree of context, found no difference between the

profitability levels of family and non-family businesses. In contrast, Anderson and

Reeb’s (2003a) and (2004) US based studies both found that, on average, family firms

perform better than non-family firms. In fact, their (2003a) study quantified the

difference showing that on average, US family firms have a 6.65 percent higher return

on assets (ROA) than non-family firms. Jorissen et al’s (2005) Belgium based study

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found different results again, reporting that Belgium family firms have a lower net

ROA than non-family firms.

There are some methodological issues and inconsistencies that make comparisons of

these studies’ results difficult however. For instance, as already mentioned,

Gedajlovic and Shapiro’s (1998) five nation study found that diversified ownership

had a negative relationship with firm performance in the US and UK but not in

France, Germany or Canada. Given that family firms are typified by more

concentrated ownership, these results are consistent with Anderson and Reeb’s

(2003a & 2004) US based results but not with Westhead and Cowling’s (1997) UK

based study. However, this inconsistency may be a consequence of differences in the

samples and control variables utilized. For example, although Westhead and

Cowling’s (1997) study controlled for industry, firm age and location, it did not

control for firm size; and while Anderson and Reeb’s (2003a & 2004) studies

controlled for firm size, their sample was drawn from the S&P 500 firms. That is,

small and medium sized firms were excluded from the study. Similarly, the sample

used in Gedajlovic and Shapiro’s (1998) study was medium to large firms with assets

greater than US $50 million. In contrast to these earlier studies, Jorissen et al’s

(2005) sample included small to medium enterprises (SMEs) and also controlled for

firm size, making it much more comparable to the sample and methodology used in

the present study. As such, the following hypothesis is proposed.

Hypothesis 1. Australian family firms will have a significantly lower net ROA

than non-family firms.

Growth

According to early agency theorists, growth will often not be the primary objective of

family firms due to the overriding need to retain control of the firm for the family;

while for non-family firm managers, growth provides opportunities for higher

executive compensation and promotion (Daily & Dollinger 1992). More recent

studies have added to this expectation of lower growth from family firms by

highlighting how some aspects of observed family firm behaviour should affect

growth negatively. For instance, family firms’ preference for consumption in lieu of

investment is an oft cited reason to expect lower growth in family firms (Anderson &

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Reeb 2003b; DeAngelo & DeAngelo 2000; Schulze et al 2003), as is the prevalence

of managerial entrenchment in family firms (Gomez-Mejia et al 2001) and their

preference for lower business risk (Anderson & Reeb 2003b; Casson 1999; Graves &

Thomas 2004).

Although Gallo’s (1995) findings supported these expectations, studies by Teal,

Upton and Seaman (2003) and Daily and Dollinger (1992) found no differences

between the growth of family and non-family firms in their samples. In addition, the

few empirical studies examining family business growth that control for context

within their sample have also found no differences in growth between the two groups.

Both Westhead & Cowling’s (1997) UK study and Jorissen et al’s (2005) Belgium

based study found no differences between the growth levels of their family and non-

family businesses. Given the weight of empirical results, these findings suggest that

the theoretical precepts underlining the expectation of lower growth for family firms

is in need of refinement and that the following hypothesis reflects our expectation;

particularly given the greater comparability between Jorissen et al (2005) and the

present study.

Hypothesis 2. There will be no significant difference between the growth levels

of Australian family and non-family firms.

Export Orientation

According to Graves and Thomas (2004: 8), ‘[f]amily business literature argues that

the complexities unique to family firms influence the attitude towards, and the extent

of, internationalisation’. This literature argues that the export orientation of family

firms is less than non-family firms because family firms are less growth orientated,

less involved in networks, more risk averse and prefer to live in close proximity to

their operations. Family firms are also likely to have cultures that are inward looking,

resistant to change and where decision-makers are constrained by the firm’s history

and tradition (Graves & Thomas 2004).

The empirical results from prior studies examining the differences between family

and non-family firms’ export orientation show little consensus. For instance,

Donckels and Frohlich’s (1991) study supported the literature with it’s finding that

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family firms are less export orientated than non-family firms, while Gallo’s (1995)

study found no differences between the two groups in this regard. Similarly,

empirical studies investigating the export orientation of family firms that also control

for context show mixed results. Westhead and Cowling’s (1997) UK study, for

example, found no differences between the two groups while both Graves and

Thomas’ (2004) Australian based study of manufacturing SMEs and Jorrisen et al’s

(2005) Belgium based study found family firms export less than non-family firms.

Given that Westhead and Cowling’s (1997) study does not control for firm size,

probably an important consideration in this case, and the afore mentioned greater

comparability between Jorissen et al (2005) and the present study, the following

hypothesis is adopted.

Hypothesis 3. Australian family firms will have a significantly lower level of

exports (as a percentage of sales) than non-family firms.

Networking

Davis (1983) argues that the family firm’s relationship to the business environment is

affected by its inward orientation and its resistance toward information not matching

the family’s core beliefs. Both of these items would suggest that family firms

purposely engage in less networking activities than non-family firms. In addition,

according to Graves and Thomas (2004: 10-11), ‘Ward, 1997, and Okoroafo, 1999,

found that the majority of family firms were not aware of networks, such as

government programmes, that would assist them in internationalising’. That is, not

only are family firms less interested in networking, they are also less knowledgeable

about the networking opportunities available to them. This further reinforces the

argument that family firms are less involved in networking activities.

Donckels and Frohlich (1991) study, which found that family firms are less active in

networks, supported this contention, as did Graves and Thomas’ (2004) Australian

based study. However, in the later case, Graves and Thomas’ (2004) sample only

contained firms from the manufacturing industry and only examined ‘formal

networking with other firms’, thus it didn’t address a raft of other possible

information sources that could be included in a firm’s network. In contrast to these

studies, Jorrisen et al’s (2005) Belgium study found no significant differences

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between the number of different types of contacts family firms use relative to non-

family firms. However, they also found that family firms are likely to have greater

frequency of contact with members of their network than non-family firms, which

tends to conflict with the afore mentioned studies’ theoretical contentions and

empirical results. Given that Jorrisen et al’s (2005) study examined more than one

industry and also provided for up to eight different types of contact, it once again

provides greater comparability with the present study. Hence, the following

hypotheses are proposed.

Hypothesis 4. There will be no significant difference between the number of

different types of contacts Australian family and non-family firms use in their

networking behaviour.

Hypothesis 5. Australian family firms will have significantly more frequent

contact with members of their network than non-family firms.

Table 1 provides a summary representation of the hypotheses discussed.

[insert Table 1 about here]

DATA SET & METHODOLOGY

The panel of firms utilized in this study consists of 2190 Australian SMEs (firms

employing up to 200 people) who had each provided four consecutive years of data

via Australia’s Business Longitudinal Survey (BLS). This survey was undertaken by

the Australian Bureau of Statistics (ABS) for the financial years 1994-95 to 1997-98

on behalf of the federal government. The integrity of the survey was enhanced by the

employment of various imputation techniques, including matching with other data

files available to the ABS, to deal with any missing data. In addition, because the

Australian Statistician could legally enforce the provision of appropriate responses to

questionnaires, response rates were very high by conventional research standards –

typically exceeding 90 per cent. The integrity of the panel was enhanced by ‘cleaning

up’ the data, that is, by omitting those cases containing logical inconsistencies. The

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homogeneity of the panel was enhanced by only including those firms organized as

proprietary companies. Finally, the Mining industry and the Personal & Other

Services industry were not included in the panel due to an insufficient number of

cases.

Definition of Variables

Independent variables

For the purposes of this study a firm is classified as a family business if it meets three

criteria. The first is that put forward by Gasson, Crow, Errington, Hutson, Marsden

and Winter (1988) and Ram and Holiday (1993); namely, ‘whether members of an

“emotional kinship group” perceive their firm as being a family business’ (Westhead,

Cowling & Howorth 2001: 370). Thus, firms who answered in the affirmative to the

BLS question: ‘Do you consider this business to be a family business?’ were

considered to have satisfied this criterion.

The second criterion relates to another definition of family business used by other

researchers; namely, ‘whether a firm is managed by members drawn from a single

dominant family group’ (Westhead et al 2001: 370). This criterion was considered

met if a firm responded in the affirmative to the BLS question: ‘Do you consider this

business to be a family business because family members are working directors or

proprietors?’

The final criterion addresses another method used to distinguish family businesses

from other firms; namely, does the family in question hold more than 50 per cent of

the shares in the firm (Chromie, Stephenson & Monteith 1995; Westhead et al 2001).

This criterion was considered satisfied if a firm reported greater than 50 per cent of

it’s equity was held by family, either working or non-working, for at least one of the

years of the survey.

This study’s use of multiple criteria as the determinants of a family business

classification would appear to place these firms in the middle of Astrachan and

Shanker’s (2003) Family Business Universe and Westhead and Cowling’s (1998)

Scale of Family Firm Activity. Firms who didn’t meet these multiple criteria were

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classified as non-family businesses. The resultant breakdown of the panel’s family

and non-family businesses across industry sectors is shown in Table 2.

[Insert Table 2 about here]

The independent variable for firm size is categorical and composed of Microfirms

(businesses that have 1 to 10 average total employees); Small firms (businesses that

have 11 to 49 average total employees); and Medium firms (businesses that have 50

to 200 average total employees). The independent variable for firm age is also

categorical and composed of firms whose age is either 2 to < 5 years old, 5 to < 10

years old, 10 to < 20 years old or 20 years old or greater.

Dependent variables

The first five dependent variables shown on table 5 (appendix) relate to profitability,

growth and export orientation and mimic those utilised by Jorissen et al (2005).

Profitability is captured by the four-year average net return on assets; growth is

captured by the three-year average yearly growth of employment, total assets and

gross profit; while export orientation is captured by the four-year average of the

sample firms’ export income as a percentage of sales. The results from each of these

five variables was divided into five ordinal categories to enable the use of ordinal

regression statistical analysis. It should be noted that Jorissen et al’s (2005) study

examined ‘value added’ in lieu of gross profit. Value added is not reported in

Australian financial statements and gross profit was considered a reasonable proxy in

this circumstance.

The remaining dependent variables relate to the firm’s networking activities, once

again in line with Jorissen et al’s (2005) study. However, in contrast with Jorissen et

al (2005), this study examines the frequency of contact with each of the ten types of

contacts available as this more detailed information is considered useful to the area

under investigation. In contrast to the first five dependent variables, data for the

networking variables only comes from the responses from firms in the 1995/96

financial year. This being the only year in the life of the BLS these questions were

asked. The sixth dependent variable, ‘Number of types of contacts’, was derived

from the total number of different types of contacts (out of the ten that follow) firms

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had engaged with during that year, then once again dividing the results into five

ordinal categories to enable the use of the ordinal regression technique. The data for

the remaining ten dependent variables (Frequency of contact with…) was already

arranged into three ordinal categories within the BLS.

Statistical Method

The underlying continuous data within the BLS used to generate the variables

described above has irregular distributional properties (that is, it is non-normally

distributed). The transformation of metric variables to produce normal distributions is

avoided because of the difficulties of interpretation often created by such procedures.

Consequently, non-parametric/distribution free techniques of statistical analysis are

employed exclusively; thus ordinal regressions are used to determine statistically

significant differences between family and non-family businesses after accounting for

firm size, age and industry. The use of such methods is consistent with the vast bulk

of other studies that have utilised the BLS data (see for example, Graves and Thomas

2004; Johnsen and McMahon 2005a&b; Jones 2004a&b, 2005 & 2005/2006; Jones

and Xydias-Lobo 2004; McMahon 1999a&b, 2001a,b,c&d, 2003 & 2004; Smith

2003, 2005, 2006 & forthcoming) and the large sample size should account for any

perceived limitations in the ‘power’ of this technique when compared to higher order

parametric methods (Seigel & Castellan 1988).

From the previous section it can be seen that the independent variables in this study

are family/non-family business (FB/NFB), firm size (3 categories) and firm age (4

categories); while the dependent variables are Net ROA, three measures of growth,

exports as a percentage of sales, number of types of contacts and frequency of contact

with ten network members (see table 5 - appendix) The interest of this paper is in

determining whether being classified as a family business (relative to non-family

businesses) impacts on the outcomes of the sample firms’ profitability, growth,

exporting and networking activities. This is appropriate because the classification

(family or non-family firm) is a characteristic of the company, whereas the results

from these activities are variable outcomes. If family/non-family business is found to

be a ‘significant’ independent variable, this implies that this characteristic

significantly impacts on the outcome of the activity in question (i.e. the dependent

variable). In addition, because the ordinal regression reference category for this

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variable is non-family businesses, any outcomes associated with a particular activity

can be attributed to family businesses.

The initial regression model employed by this study included ‘industry’ as an

independent variable in lieu of subdividing the sample into industry groups as shown

in table 5 (appendix). Given the results of Smith’s (forthcoming) study however, an

‘interaction’ variable (family business by industry type) was also incorporated into

this initial model. For each of the dependent variables, the output of this model

showed a high level of discord between the results of the numerous combinations of

industry type and family business, both in terms of statistical significance and the

direction of differences (positive or negative). Variation of this nature indicates it is

inappropriate to examine family businesses within the framework of all industries (as

an independent variable); instead it is necessary to utilise models that examine family

businesses on an industry basis. That is, the FB/NFB variable behaves so differently

in each industry it is necessary to examine each industry separately. Accordingly,

separate analysis was carried out for each industry, each of which focused on whether

family businesses differed significantly from non-family businesses within the

framework of multivariate regression model that controlled for size and age of the

firm.

Note that in the interest of conciseness, the results for the age and size independent

variables are not shown in table 5 (appendix). Although necessary for the

methodology, that is, to ensure that these contextual variables are controlled for, the

actual figures associated with them are irrelevant to the analysis carried out here.

Finally, in accordance with the use of SPSS statistical analysis software, the negative

log-log link function was utilised for the ordinal regressions after distributions of the

variables’ values indicated that lower categories were more probable (SPSS, 1999).

RESEARCH FINDINGS

Profit, Growth and Export Differences

Table 3 provides a simplified version of the profit, growth and export differences

between family and non-family businesses shown in the more detailed results of table

5 (appendix). As can be seen, family businesses are only likely to have a significantly

lower net ROA if they are from the Construction industry. If they are from the

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Manufacturing or Wholesale Trade industries they are likely to have significantly

higher net ROA, and there is no significant difference between family and non-family

firms in this regard for the rest of the industries.

There are no significant differences between family and non-family firms’

employment growth across all industries and only family firms from the

accommodation industry show any significant difference in total asset or gross profit

growth. In both cases, family firms are likely to have significantly lower growth than

non-family firms.

The only difference between family and non-family firms’ export orientation occurs

in the manufacturing industry where family firms are likely to have a significantly

lower level of exports as a percentage of sales compared to non-family businesses.

[insert Table 3 about here ]

Differences in Networking

Table 4 provides a simplified version of the differences between family and non-

family businesses’ networking behaviour than that shown in the more detailed results

of table 5 (appendix). As can be seen, there are no significant differences across

industries between the two groups in relation to the number of different types of

contacts they utilized throughout the year.

Significant differences between family and non-family businesses’ frequency of

contact with various members of their business network are industry specific and with

the exclusion of family and friends, is generally the exception rather than the rule.

However, where there is a significant difference, in all but two cases family firms are

likely to have more frequent contact with the respective players.

[insert Table 4 about here]

DISCUSSION AND CONCLUSION

In relation to firm profit, this study’s results only support Hypothesis 1 (lower net

ROA) for firms in the Construction industry while the results for the Manufacturing

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16

and Wholesale Trade industries are the opposite to those hypothesized. However, for

the majority of industries, there is no significant difference between family and non-

family firm profitability. From an agency theory perspective this suggests that for the

Construction industry, family business type agency costs outweigh the benefits of

concentrated family ownership while the opposite is true for firms from the

Manufacturing and Wholesale Trade industries who appear to adhere more closely to

the tenets of ‘traditional’ agency theory. Overall, these results are not consistent with

Jorrissen et al’s (2005) findings among Belgium firms and are more consistent with

Westhead and Cowlings’ (1997) UK results. This may indicate that Australia’s

corporate governance environment is closer to that of the UK than it is to Belgium

(something to be expected given the common legal heritage between Australia and the

UK). Similar studies of a comparable nature are needed in other countries to help

clarify this issue. For instance, it would be interesting to compare family and non-

family business profitability data from other Commonwealth countries with these

results. A similar result would support the common legal heritage contention and if

the industry specific differences hold true, may also indicate universal differences

apply and strongly signal the need to investigate what it is that makes family firms

behave differently in these industries.

The results relating to Hypothesis 2 (no differences in firm growth) are much more

consistent with only two significant differences out of a possible twenty-seven

outcomes from the three growth related variables. This is consistent with Daily and

Dollinger’s (1992) and Teal et al’s (2003) US results, Westhead and Cowling’s

(1997) UK results and Jorissen et al’s (2005) findings in Belgium. The absence of

growth differences between family and non-family firms therefore appears to be

widespread across industries and across the globe. This is puzzling given that the

theoretical rationale for growth differences between the two types of firms seems

compelling. If family firms do indeed prefer consumption to investment and capital

spending, have higher levels of managerial entrenchment leading to poor decision-

making, and engage in lower risk enterprises (for a more comprehensive list of

growth limiting factors associated with family firms see Anderson & Reeb 2004),

then it would seem safe to assume these firms would also be characterized by lower

growth. As this is not the case, the validity of these assertions seems questionable

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and these issues need to be revisited by future studies that control for the contextual

variables already outlined. If these assertions are validated, then further research

needs to be undertaken that seeks to explain this logical inconsistency. The centrality

of this issue to the family business/non-family business dichotomy would also appear

to provide a strong imperative for further comparative studies, of a nature similar to

the present study, to be carried out in other nations.

Hypothesis 3 (lower level of export orientation) is only supported for the

Manufacturing industry with no differences or indeed no exporting (Accommodation,

Cafes & Restaurants) for the rest of the industries. As would be expected, the results

for the Manufacturing industry are consistent with Graves and Thomas’ (2004) study

that also examined firms from this industry. In this regard, the results demonstrate the

danger of extrapolation of single industry findings to firms in other industries given

that there is no differences between family and non-family firms for the rest of the

industries. Unfortunately, even though the outcome for the manufacturing industry is

consistent with theoretical expectations, some of the underlying rationale for this

expectation appears questionable. As shown in tables 3 and 4, in the manufacturing

industry there is no difference between family and non-family firms’ growth variables

or number of different types of contacts. In addition, table 4 also shows that

manufacturing family firms have more frequent contact with five of the ten members

of their network than non-family firms in the same industry and this is the largest

ratio of more frequent contact for all of the industries. This suggests that lower

growth aspirations and less involvement in networking activities, as mentioned in the

literature, is unlikely to be the cause of the result in this industry and future empirical

studies that control for context are needed to examine this anomaly. Viewed overall,

this result once again appears to have little consistency with Jorrissen et al’s (2005)

findings among Belgium firms and is more consistent with Westhead and Cowlings’

(1997) UK results.

While, Hypothesis 4 (no difference between the number of different types of contacts)

is confirmed universally across all industries, and is therefore consistent with Jorrisen

et al’s (2005) findings, the results for Hypothesis 5 (more frequent contact with

members of their network) is very much industry specific. Although it is important to

empirically confirm it, it is perhaps not surprising to find that contact with family and

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friends is the only case where family firms are likely to have significantly more

frequent contact across the majority of industries. This majority of six out of nine is

improved to seven (Transport industry) if the results are examined at the 10 per cent

level of significance. The fact that in the vast majority of cases where there is a

significant difference, the direction of this difference is positive, tends to support

Hypothesis 5, although it could hardly be described as universal. For example, there

is no difference between family and non-family firms’ frequency of contact with

solicitors and consultants across industries, even after size and age of the firm are

accounted for. Similarly, there is no difference between family and non-family firms’

frequency of contact with all ten types of contacts for the Construction, Transport and

Finance industries. The manufacturing industry is the only industry with results that

could be interpreted as indicating family firms have more frequent contact with

members of their network, once again highlighting the danger of extrapolating

findings from one industry to others. Given there are few differences between family

and non-family firms’ networking activities and where there is, it is generally in a

positive rather than negative direction, then the inward orientation ascribed to family

businesses in the literature would appear questionable and studies designed to address

this inconsistency are needed.

From a methodological perspective, this study strongly supports the need to examine

differences between family and non-family firms on an industry basis as outlined in

Smith’s (forthcoming) study and further, to control for context within these industry

groupings. For the dependent variables used in this study, there is not one incidence

of a significant difference between family and non-family firms that spans all

industries. On the contrary, once size and age of the firm are controlled for, there are

a number of instances where no differences or very few differences between family

and non-family firms occur across industries. This supports Jorrisen et al’s (2005)

and Smith’s (forthcoming) contention that the number of differences between family

and non-family businesses, at least in terms of outcomes, are not a many as we have

been led to believe by past research.

From a theory building perspective the results discussed above provide a number of

instances where the theoretical rationale underlying predicted differences between

family and non-family businesses appears flawed. Therefore, new empirical studies

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of the type mentioned above are urgently needed to address these issues and ensure

that the scholarly literature on family businesses is not being built on false

foundations. Of all the theoretical areas in need of attention, the most important

would appear to be the lack of growth differences between family and non-family

firms globally. Until this phenomenon is adequately explained, it would appear

unlikely that family business research will have a strong theoretical foundation to

build on.

On a more positive note, this study provides some support for the contention that

some differences between family and non-family firms may be affected by the

different corporate governance environment found in different countries. Empirical

studies designed to address this issue will be an important first step, however, if the

contention is confirmed, it is probable that subsequent studies gaining an

understanding of why these environments lead to different outcomes will be more

influential in the development of family business theory. Similarly, an understanding

of why outcomes vary between industries within a particular nation, may also lead to

theoretical advances. Such studies should allow for the determination of differences

in family firm behaviour that are persistent, even if they are found to only occur in

certain circumstances.

The present study has already provided a significant number of recommendations for

future research. However, in recognition of the dynamic nature of business

environments, contemporary studies in Australia are also needed in order to identify

behavioral changes and track subsequent trends. The discovery of changes to the

level and type of differences between Australian family and non-family firms during

the intervening period from the late 1990s, when the BLS data was collected, to the

present, would present an exciting opportunity. An understanding of why such

changes occurred would allow family business scholars to gain crucial insights into

the operation of family firms that should also lead to advances in theoretical

development.

In this regard, an apparent limitation of this paper is the age of the data utilized;

however, it is important to note that the BLS is a rare resource that may never be

duplicated. It provided this study with a sample size that is very large by family

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business research standards together with data that has a high level of integrity. Such

a resource should be viewed very favourably given that 62 percent of family business

studies include no sample or a sample with less than 100 family firms, and 66 percent

of family business studies utilize convenience samples (Bird, Welsch, Astrachan &

Pistrui, 2002). Even the matched pairs methodology advocated by Westhead and

Cowling (1998), while increasing the efficacy of comparisons between family and

non-family businesses, does not allow for comparisons between different types of

family businesses unless a similarly large sample size is utilized. It would therefore

appear that the BLS’s ability to uncover greater depth of family business information

far outweigh its age limitation.

A more genuine limitation of this study is that it did not include large family and non-

family firms (those with greater than 200 employees) in its sample. It is possible,

indeed probable, that the behaviour of large family firms is different from smaller

family firms. If this is the case these differences may lead to variances from the

differences between family and non-family firms shown in the present study and

could well explain some of the conflicting results found in the literature. As such, the

present study’s findings can only be related to SMEs and further studies that cater for

the large firm context are needed.

In conclusion, this study has attempted to further the development of family business

theory by providing for a more detailed understanding of the differences between

family and non-family firms’ profitability, growth, exporting and networking

behaviour. The Australian results are consistent with the growth and some of the

networking behaviour found among Belgium firms, but not with their profitability

and exporting behaviour. The study’s findings support the contentions that the

differences between family and non-family firms may be less than many earlier

studies have indicated and that cross-national differences in corporate governance

environments may lead to a variance in the differences found between family and

non-family firms. Similarly, differences in the business environment between

industries appear to cause variances in the differences found between family and non-

family firms. The present study also demonstrates that the underlying theoretical

rationale for a number of predicted differences between family and non-family firms

is in need of revision.

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Overall, this research is valuable to the study of family businesses because it:

• is one of the few studies to compare cross national differences between

family and non-family firms

• brings the Australian experience with profitability, growth, exporting and

networking differences between family and non-family firms to the attention

of scholars

• demonstrates where these differences vary with those found in Belgium (and

other countries)

• supports other findings that ‘real’ differences between family and non-family

firms are less than earlier studies would lead us to believe

• supports the need for methodologies that control for context, as advocated

and practiced by scholars recently and shows that national and industry

context need special consideration in this regard

• outlines a number of areas where the theoretical rationale for differences

between family and non-family businesses appears questionable

• provides a significant number of suggestions for the direction future research

should take in order to address these theoretical uncertainties and build a solid

theoretical foundation for the scholarly study of family businesses.

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Table 1 Summary of hypothesised relationships between Family Businesses (FB) and

Non-Family Businesses (NFB)

Table 2

Distribution of family and non-family businesses across industry sectors Family Business Non-Family Businesses Total Manufacturing 442 553 995 Construction 75 44 119 Wholesale Trade 171 251 422 Retail Trade 83 74 157 Accommodation, Cafes 11 36 47 & Restaurants Transport & Storage 32 50 82 Finance & Insurance 24 27 51 Property & Business 83 188 271 Services Cultural & Recreational 10 36 46 Services

TOTAL 931 1259 2190 (42.5%) (57.5%)

Profit & Growth

Export Networking

H1 H2 H3 H4 H5 FB More than NFB

Frequency of contact within network

FB Same as NFB

Growth

Number of types of contacts

FB Less than NFB

Return on Assets

Exports

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Table 3 Simplified ordinal regression results for profit, growth and export differences

between Family and Non-Family businesses

Yes/No : Significant/Not Significant difference at 5% level +/- : Positive/Negative direction Control Variables : Firm Size and Firm Age

Industry M

anuf

Con

s

Who

lesa

le

Ret

ail

Acc

omn

Tra

nspo

rt

Fin

ance

Pro

pert

y

Cul

t & R

ec

Net ROA (%)

Yes +

Yes

-

Yes +

No

No

No

No

No

No

Employment growth (%)

No

No

No

No

No

No

No

No

No

Total asset growth (%)

No

No

No

No

Yes

-

No

No

No

No

Gross Profit (Value added) growth (%)

No

No

No

No

Yes

-

No

No

No

No

Exports (% of sales)

Yes

-

No

No

No

-

No

No

No

No

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Table 4 Simplified ordinal regression results for differences between Family and Non-

Family businesses’ networking behaviour

Yes/No : Significant/Not Significant difference at 5% level +/- : Positive/Negative direction Control Variables : Firm Size and Firm Age

Industry

Manuf

Const

Wholesale

Retail

Accomodat

ion

Transport

Finance

Property

Cult & Rec

Number of types of contact

No No No No No No No No No

Contacts with Accountants

Yes +

No Yes +

Yes +

No No No No No

Contact with banks

Yes +

No No No No No No No Yes +

Contact with Solicitors

No No No No No No No No No

Contact with Consultants

No No No No No No No No No

Contact with Family and Friends

Yes +

No Yes +

Yes +

Yes +

No No Yes +

Yes +

Contact with Others in industry

No No No Yes +

No No No No No

Contact with Local Businesses

No No No Yes +

No No No No No

Contact with Industry Associations

Yes +

No No No No No No No No

Contact with Australian Taxation Office

No No No Yes -

No No No No No

Contact with Govt Small Business Offices

Yes +

No No Yes -

No No No No No

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31

APPENDIX Table 5 (a)

Ordinal regression results showing where Family Businesses differ with Non-Family businesses across industries

(Reference category = Non-Family businesses)

Manufacturing Construction Wholesale Trade Dependent variables Wald Sig. Estimate Wald Sig. Estimate . Wald Sig. Estimate

1. Net ROA (%)

6.247 .012 .182 3.920 .048 -.435 7.057 .008 .306

2. Employment growth (%)

.881 .348 .076 .017 .896 .030 .290 .590 .070

3. Total asset growth (%)

.678 .410 .061 2.462 .117 .350 .345 .557 .070

4. Gross Profit (Value added) growth (%) 2.530 .112 .116 .154 .695 -.086 .065 .799 .030

5. Export (% of sales) 14.656 .000 -.395 .132 .716 .503 1.856 .173

-.240

6. Number of types of contacts .542

.462

.090

.054

.816

.087

.125

.724

.068

7. Freq. of contact with Accountants 39.931

.000

.628

.268

.604

.148

5.568

.018

.381

Frequency of contact with banks 21.437

.000

.568

.028

.866

.064

1.017

.313

.195

Frequency of contact with Solicitors .138

.711

.046

1.287

.257

-.438

.240

.624

-.095

Frequency of contact with Consultants 1.747

.186

.150

.026

.873

.071

1.468

.226

-.223

Freq. of contact with Family and Friends 42.028

.000

.695

2.499

.114

.507

12.855

.000

.649

Freq. of contact with Others in industry 1.797

.180

.117

.014

.907

.031

1.619

.203

.172

Freq. of contact with Local Businesses .022

.882

.018

.188

.665

.186

3.789

.052

.394

Freq. of contact with Industry Assoc’s 3.955

.047

.178

.228

.633

.155

.087

.768

.044

Frequency of contact with ATO .270

.604

-.051

.048

.827

.073

1.176

.278

-.161

Freq. Govt Small Business Offices 6.389

.011

.348

.347

.556

-.324

1.445

.229

.308

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APPENDIX Table 5 (b)

Ordinal regression results showing where Family Businesses differ with Non-Family businesses across industries

(Reference category = Non-Family businesses)

Retail Accommodation Transport Dependent variables Wald Sig. Estimate Wald Sig. Estimate . Wald Sig. Estimate 1. Net ROA (%) .097

.755

.058

.130

.718

.164

.043

.835

.057

2. Employment growth (%)

2.469

.116

.355

2.518

.113

-1.119

2.009

.156

-.410

3. Total asset growth (%)

1.859

.173

.270

5.959

.015

-1.295

1.644

.200

.351

4. Gross Profit (Value added) growth (%)

.327

.568

-.107

11.777

.001

-1.896

.002

.962

.013

5. Exports (% of sales) .000

.994

-17.262

.

.

.

1.264

.261

-.897

6. Number of types of contacts

.693

.405

-.264

.065

.798

-.185

.007

.934

-.037

7. Freq. of contact with Accountants

7.861

.005

.694

2.318

.128

.880

.003

.960

-.018

Frequency of contacts with banks

.153

.696

.121

1.984

.159

1.077

1.644

.200

.585

Frequency of contact with Solicitors

2.161

.142

.468

.673

.412

-.659

1.452

.228

-.561

Frequency of contact with Consultants

.108

.743

.103

.771

.380

-1.009

1.093

.296

.521

Freq. of contact with Family and Friends

5.695

.017

.626

5.998

.014

1.906

3.058

.080

.702

Freq. of contact with Others in industry

17.382

.000

.912

.338

.561

.314

2.371

.124

.478

Freq. of contact with Local Businesses

6.796

.009

.810

.170

.024 .680

.266

.710

.399

.401

Freq. of contact with Industry Assoc’s

.221

.638

-.119

2.636

.104

-1.362

1.075

.300

.432

Frequency of contact with ATO

4.025

.045

-.506

.116

.733

.293

2.017

.156

-.658

Freq. Govt Small Business Offices

5.193

.023

-.977

1.991

.158

1.319

.010

.921

.075

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33

APPENDIX Table 5 (c)

Ordinal regression results showing where Family Businesses differ with Non-Family businesses across industries

(Reference category = Non-Family businesses)

Finance Property Cult & Rec. Services Dependent variables Wald Sig. Estimate Wald Sig. Estimate . Wald Sig. Estimate 1. Net ROA (%) .577

.448

.279

.858

.354

-.145

.478

.489

-.295

2. Employment growth (%)

.322

.571

-.214

.001

.981

.004

.000

.992

-.004

3. Total asset growth (%)

.025

.874

.057

.963

.326

.150

2.459

.117

.674

4. Gross Profit (Value added) growth (%)

.011

.916

-.040

1.924

.165

.215

1.761

.184

.545

5. Exports (% of sales) .000

.998

.003

.076

.783

-.101

.001

.975

-.038

6. Number of types of contacts

.041

.840

.119

.048

.827

.057

.436

.509

.445

7. Freq.of contact with Accountants

3.819 .

.051

.878

.040

.841

-.038

2.545

.111

1.043

Frequency of contacts with Banks

.149

.699

-.245

.179

.672

.111

5.863

.015

1.988

Frequency of contact with Solictors

.142

.707

-.229

.751

.386

-.227

1.487

.223

1.013

Frequency of contact with Consultants

.473

.492

-.478

.367

.545

.179

1.598

.206

-1.086

Freq. of contact with Family and Friends

1.816

.178

-.812

4.162

.041

.441

9.429

.002

1.924

Freq. of contact with Others in industry

.017

.897

-.048

.001

.976

.005

.418

.518

-.291

Freq. of contact with Local Businesses

2.664

.103

-1.155

75

.600

.161

.499

.480

-.559

Freq. of contact with Industry Assoc’s

.278

.598

.309

.027

.869

.043

1.586

.208

-.954

Frequency of contact with ATO

.147

.701

.232

.005

.943

.016

2.737

.098

-1.388

Freq. Govt Small Business Offices

.507

.476

-.877

.341

.559

-.243

.000

.996

-16.547