are beer brands to blame for a decline in sales?
TRANSCRIPT
HOW BEER BRANDS CAN MAKE AN IMPACT IN A DECLINING MARKET.
IT’S NOT GOOD NEWS…
PREMIUMISATION
TREND
HEALTH &
WELLNESS
TREND
EMERGING
FEMALE MARKET DECLINE OF
THE PUB
DESIRE FOR
AUTHENTIC,
CRAFTED
PRODUCTS
HAVING AN IMPACT HAS NEVER BEEN AS HARD AS TODAY IN YOUR CATEGORY.
THE MARKET HAS CHANGED, LEAVING SALES IN DECLINE.
WE UNDERTOOK IN-DEPTH RESEARCH INTO CONSUMER ATTITUDES TOWARDS BEER BRANDS IN THE UK*.
WE WANTED TO FIND OUT MORE.
*Brand Desire 2013 – a study of 20,000+ consumers, 678 brands, across 3 countries, to find out not only how desirable brands currently are, but what they need to do to increase their desire and commercial impact. www.brand-desire.com
THE RESULTS WERE REVEALING.
POOR DESIRE
CATEGORY DESIRE RANKINGS ACROSS BRAND DESIRE 2013
The desire for beer brands is incredibly low, barely overtaking financial services, and below telecoms brands!
POOR DESIRE
0.0 20.0 40.0 60.0 80.0 100.0 120.0 140.0 160.0
Tobacco
Energy
Financial Services
Beer
Telecomms
Restaurants
Pet Care
Sports Apparel
Travel & Leisure
Professional Services
Alcohol
OTC Healthcare
Home Care
Apparel
Food & Drink
Personal Care
Consumer Electronics
Snacking
Retail
Other
Media
Handheld Technology
Automotive
Beauty
Not for Profit
Luxury
Beer brands underperform in creating real connections with people.
112
90 85 84 83
79 77 77 75 75 75 74 74 70 66 66
60 57 56 53 45
41
0
20
40
60
80
100
120
Guinness is the most desirable brand, some way ahead of the rest of the pack. It is also the ONLY beer brand to score higher than the average desirability score in the UK (100), showing the real lack of desirability beer has as a category - an incredible disconnect given it is a category associated with fun, social occasions.
Cross-category average
DESIRE RANKINGS WITHIN THE BEER CATEGORY
POOR DESIRE
POOR DIFFERENTIATION
Almost all brands fall into personality territories split by sub-category lines. Lagers, for example, are all seen as cool and sociable.
POOR DIFFERENTIATION
BEER BRANDS DON’T STAND OUT: IT’S ALL JUST LAGER OR ALE.
Cool
Status
Respect
Reassurance
Care
Sociability
Heineken
Budweiser
Carlsberg
Becks
Stella Artois
Amstel
Carling
Coors
Corona
Fosters
Kronenburg 1664
Peroni
Brand Personalities mapped for the Lager Category in the UK,
POOR CUT THROUGH
38% We asked what media touch points had influenced a respondent’s opinion of a beer brand. An average of 38% of people said their view was not influenced by ANY media.
POOR CUT THROUGH
3) POOR CUT THROUGH
Beer brands underperform in making people notice what they say and do
Not influenced byany media type
Influenced by oneor more mediatouchpoints
38%
BEER BRANDS UNDERPERFORM IN MAKING PEOPLE NOTICE WHAT THEY SAY AND DO.
A CATEGORY WITH A LACK OF DESIRE, DIFFERENTIATION AND CUT THROUGH.
IN SUMMARY
CREATING MORE DESIRE AND COMMERCIAL IMPACT FOR YOUR BRAND.
THAT’S FIGHTING TALK..
WE CAN REVIVE THE UK’S DESIRE FOR BEER.
WE BELIEVE
BY LOOKING AT THE PRINCIPLES OF HOW BRANDS CREATE IMPACT THROUGH DESIRE, WE CAN SEE HOW A REAL DIFFERENCE WILL BE MADE
IMPACT = ENERGY + SUBSTANCE + CONNECTION
ENERGY
Have an ambition that energises your world. A brand has greater impact on business performance if it has a tangible purpose with the power to inspire and drive the business forward, and the authenticity to deliver against it.
Brand Energy describes the right fit between
an ambition to do good and
actually making good product
Energy is all about your purpose and reason for being. To be successful in this area, brands need to have an ambition that inspires their internal audience, customer and wider society. This ambition also needs to be genuine - a vision that is rooted in the realities of the business. Innocent is a brand with great energy. Their raison d’etre is to help people ‘live well and die old’. Innocent is the most desirable food and drinks brand in the study and has seen sales rocketing by 35% in 2012.
ENERGY ACROSS CATEGORIES
Live well and die old +35% sales Look, feel and do
good +3.8% turnover
Unleash your inner athlete +7% vol. sales
Brand Energy describes the right fit between an ambition to do good and actually making good product
Does the beer category have energy?
When it comes to energy, beer brands have a real lack of fizz. Aside from a slightly better performance from Guinness, few beer brands score well on this measure.
ENERGY
Brand Energy describes the right fit between an ambition to do good and actually making good product
This
bra
nd
mak
es g
reat
pro
du
cts
This brand is on a mission to improve society
Guinness
Heineken
Budweiser
Carlsberg
Becks
Stella Artois
Amstel
Boddingtons
Brew Dog
Carling
Coors
Corona
Fosters
Greene King IPA
Grolsch
Hoegaarden
John Smiths
Kronenburg 1664
Old Speckled Hen
Peroni
San Miguel
Tetley Smooth
OLD TIMER GUINNESS STILL HAS MORE ENERGY THAN ITS RIVALS.
Heritage & legacy still helping support it’s higher purpose.
Association with Irish-ness and special occasions.
Huge, iconic advertising standing for more than just beer.
Guinness shows that brands can have real longevity and energy in old age. People continue to hugely respect – and desire – the Guinness brand, and it is seen as being on a mission to improve society; this being driven by its current and past associations with things bigger than just beer!
SURELY THERE IS A SPACE FOR A BEER BRAND WHICH HAS A HIGHER AMBITION BEYOND GETTING
PEOPLE TO RELAX OR HAVE A GOOD TIME?
HOW TO WIN IN BEER
Bonus Tip!
Direct your energy so you make, not just take volume. In a shrinking category, the only way up is to grow the category. Peroni and BrewDog have high desirability scores and are starting to do just that– Peroni appealing to women, BrewDog to younger, more affluent males, who enjoy the craft beer experience. Their aspirational and differentiated purposes put them in a great position to excel on this measure and fuel their growth in the future.
Stand for something bigger. Get consumers to buy into your ‘reason why’ instead of making purchase decisions on slight variances in product and communications.
SUBSTANCE Keep reinventing your offer in a meaningful way. A brand has greater impact on business performance if it continues to evolve the substance it offers in people’s lives.
Substance is the tangible proof of energy. It isn’t solely about producing a great product or service, but continuously re-evaluating and innovating to ensure the brand has a real role in people’s lives. Dyson came out as one of the highest performing brands in this area - known for its game-changing innovations, products like Airblade and ball vacuum cleaners. Dyson was the 10th most desirable UK brand in our study.
SUBSTANCE ACROSS CATEGORIES
184
Amazon
#7 brand +27% sales
#10 brand +25% sales
#1 B&M retailer +6% sales
SUBSTANCE
Beer brands are seen as woefully un-innovative in consumers minds, and not making any differences to people’s lives with their products
The only beacon of light in terms of innovation is BrewDog, and to a lesser extent Stella Artois.
Consumers are clearly registering that BrewDog is breaking the mould with it’s outrageous and extensive product range, whilst Stella Artois’ early stretch into Cider has clearly been noticed too.
Guinness Heineken
Budweiser
Carlsberg
Becks
Stella Artois
Amstel
Boddingtons
BrewDog
Carling Coors
Corona
Fosters Greene King IPA
Grolsch
Hoegaarden John Smiths
Kronenburg 1664
Old Speckled Hen Peroni
San Miguel
Tetley Smooth
Beer brands fail to make a meaningful difference.
Brand Substance describes the right fit between constantly innovating and
making a difference to people’s lives; examples UK
NEXT LEVEL INNOVATION…
BREWDOG – INNOVATIVE IN EVERY WAY TO GIVE BEER A FIRM SHAKE BY THE NECK
BrewDog take innovation to the next level, in their marketing, but even more so with their products…with a vast, constant stream of truly innovative/outrageous, high quality products Their innovation exudes fun and passion – like a bunch of mad professors let loose in a brewery. And consumers love them– because they love what BrewDog’s brand is about, and therefore know what to expect from their products – a wild, unpredictable ride.
Vast core range, with constant rolling innovation, with strong consistent
branding
Stretching ABV to the max (32%)
Creating beer as Art with their premium ‘Abstrakt’ range (selling for £80 on ebay)
Using outrageous ingredients
However, whilst BrewDog has pulled away on being seen as innovative, no beer brands are being seen to create products that make a real difference to people’s lives.
How can we create a deeper role and meaning to innovations in this category?
HOW TO WIN IN BEER
Bonus Tip!
If your product innovation drives forward your brand purpose, you have a potent cocktail to give your brand more desirability. BrewDog’s outrageous innovations add huge substance to its similarly outrageous purpose. Stella’s ‘Cidre’ and Stella ‘4’ innovations add real substance to it’s move to a more sophisticated, feminine positioning. However, to add more substance, all beer brands can do much better to add a deeper meaning to what their products are about and what they are offering to consumers lives.
When creating innovation, ensure it is clearly meeting a deeper need. Always ask yourself ‘why will this product make a difference?’
CONNECTION Develop a personality that humanises connections A brand has greater impact on business performance if it has a clear personality to connect with that reflects the relationship consumers want to have with it.
People build relationships with brands in the same way they do with real people. Some want friends that reflect who they are, whilst others feel drawn to those who they’d like to be. Either way, the clearer you are about who you are and the more coherent you are across touchpoints, the more
memorable and desirable your brand will be.
…As long as it’s a personality your audience wants to connect with.
YET ONCE YOU GET PAST THE CATEGORY DECISION IN BEER (LAGER OR ALE?),
THERE’S OFTEN NOT MUCH REAL CHOICE TO BE HAD.
Cool
Status
Respect
Reassurance
Care
Sociability Heineken
Budweiser
Carlsberg
Becks
Stella Artois
Amstel
Carling
Coors
Corona
Fosters
Kronenburg 1664
Peroni
All lager brands follow the same shape – all playing the ‘sociability’ game.
LAGER BRAND PERSONALITIES
Cool
Status
Respect
Reassurance
Care
Sociability
2013 - UK - Stella Artois
2013 - UK - Guinness
2013 - UK - Brew Dog
2013 - UK - Old Speckled Hen
2013 - UK - Peroni
PERSONALITIES OF THE TOP 5 DESIRABLE BEER BRANDS
THE MOST DESIRED BRANDS HAVE A STRONG, WELL DEFINED PERSONALITY
BrewDog is seen as much cooler than other beer brands – and unashamedly not ‘caring. It has created this differentiation by creating a brand with a ground breaking ‘punk’ ethos that runs through everything it does. Standing out has helped drive it up to the 5th highest beer desire score and the highest score of any beer for both ‘a brand I want to know more about’ and ‘a brand I like to talk about’. This proves that people can get excited about beer again – we just need to give them something different to get excited about!
BREWDOG – A BRAND NOT AFRAID TO STAND OUT FROM THE CROWD
Celebration of beer Call to action & welcoming to their
club
Creating buzz through break-through marketing & PR
WHAT PERSONALITY WILL HELP US STAND OUT IN A DECLINING CATEGORY?
Bonus Tip! Standing out in how you connect comes not just from your message but the medium too. Beer brands should look to connect with consumers beyond the conventional mainstream media… beers have been plying their message here for far too long, converging in their medium as well as their message! If we want to bring in new types of consumer, we must adopt new ways to find them!
Now is not the time for blending into the crowd.
Be bold in selecting the 2-3 personality attributes you want to stand for and do it in a truly differentiating way.
HOW TO WIN IN BEER
HOW TO WIN IN BEER…KEY TAKE OUTS
Differentiate on personality to stand out in a sea of sameness.
Stand for something bigger than ‘having a good time’.
Create desirable innovations that support your purpose and add value to your customer’s lives.
SO HOW CAN WE HELP YOU DRIVE IMPACT THROUGH DESIRE?
THE BIG IDEA
• Finding your brand purpose
• Brand engagement
• Brand experience design
PRODUCT EVOLUTION
• Innovating to support the
purpose
• Portfolio strategy
• Brand architecture innovation
strategy (business model,
service, product, offer)
UNDERSTANDING AND CONNECTING WITH CONSUMERS
• Creating a bigger
experience that transcends
the category
• Insight & market analysis
• Consumer segmentation &
growth mapping
• Brand positioning &
personality
• Activation strategy
ENERGY
SUBSTANCE CONNECTION
IMPACT
THANK YOU!
WWW.BRAND-DESIRE.COM