archive - xcc 4.5 web content management extension for ibm connections
DESCRIPTION
Many companies decide to use their Internet Web Content Management System for their Intranet too. Web Content Management Systems are excellent in top-down communication. IBM Connections is excellent in peer-to-peer collaboration. Using separate platforms for communication and collaboration causes confusion and confronts users and authors with difficult choices: where to publish and where to search content. Governance problems, fragmentation, user frustration and lost potential are the consequences. The Web Content Management Extension (XCC) enhances IBM Connections with classic Web CMS capabilities and thus integrates the two antipodes of an intranet, i.e. peer-to-peer collaboration with top-down communication. IBM Connections with the Web Content Management Extension XCC creates a beautifully integrated Social Intranet. See an extensive live demo of XCC. Learn how to manage internal communications with IBM Connections and why IBM Connections adoption and ROI will increase with XCC by 50% to 100%.TRANSCRIPT
TIMETOACT GROUP, Cologne, Germany
http://timetoact.de/xcc
Web Content Management Extension for IBM Connections (XCC)Integrate Internal Communications into IBM Connections (Release 4.5, May 2014)
Web Content Management Systems are excellent in communication.
IBM Connections is excellent in peer-to-peer collaboration.
These two systems are the pillars and the antipodes of any Intranet.
Web Content Management
Top-Down Communication
Social Software
Peer-To-Peer Collaboration
Stagnating Rapidly Growing
Top Down / 1:n Communication Bottom Up / n:n Communication
Approved Content / Directives Unofficial Content
Communication of Mgn. Ideas and Opinions Formation of Ideas and Opinions
Important Information stays on Top Popular Information stays on Top
Dedicated Authors with Intense Training User Generated Content (without Training)
Pixel Perfect Layout Form Follows Function
Set as default Homepage by Policy Set as default Homepage by Employee
"Management’s Intranet” "Employee’s Intranet”
Peer-To-Peer Collaboration
Internal
Communi-
cations
The Antipodes
of any Intranet!
Intranet Strategies:How to deal with Intranet pillars Communication and Collaboration
Strategy 1: Internal Communications Only
Inefficient collaboration with mail and file servers
All knowledge locked up in mail files
No expert identification
No employee participation
No informal learning
Not appealing to young employees accustomed to social media
Internal
Communi-
cations
Strategy 2: Collaboration Only
Peer-To-Peer Collaboration
Difficult to communicate the organization’s priorities, strategy, values.
Difficulty to distinguish opinions and ideas from binding / formal information and directives.
Difficulty to identify important information.
No structure, everything sorted by last update / popularity.
Strategy 3: Side-By-Side Communication and Collaboration
Confusion and Governance ProblemsHow should managers communicate, as them-selves or thru internal communications?
Where should employees look for content, in the Web CMS based Intranet or in Social Software?
Attention and Content FragmentationHalf of the employees visit Web CMS based Intranet and ignore collaboration, the other half use collaboration and ignores Internal Communications website.
Overlap, Redundancy and InconsistencySome content is inevitably going to be stored in both platforms.
Strategy 4: Enhance Communication with Collaboration
Insufficient collaborationCollaboration integrated into communication will never reach critical mass to become self sustaining.Intranet 2.0 based on user generated content / Enterprise 2.0 will not be achieved.
For enhanced Web CMS: Insufficient capabilities Activity Stream / Social capabilities / Enterprise collaboration missing.
For integrated platforms: Inconsistent UI Users must leave communication homepage for collaboration.Content fragmentation, overlap, redundancy and inconsistency, governance problems.
Strategy 5: Integrate Communication into Collaboration
No content overlap, redundancy, inconsistency
Social software is more popular with employees.
User generated content grows much faster then centrally managed content.
Introducing XCCWeb Content Management Extension for IBM Connections
XCC - Web Content Management Extension for IBM Connections
XCC is a lightweight Web CMS that integrates into IBM Connections.
XCC leverages and utilizes IBM Connections for authentication, authorization, content storage, content approval, search, notification etc.
XCC enhances IBM Connections with classic Web Content Management capabilities and thus integrates the two antipodes of an intranet, i.e. peer-to-peer collaboration with internal (top-down) communications.
XCC 4.1 - Demo Video
http://youtu.be/oNuY70eIs-Q
In the video:
User Experience
Content Master Interface
Web Master Interface
Content Management & Information Architecture
Navigation
To edit the Navigation simply move the WiKi pages in the community
To create a link to an external website simply paste the URL into the WiKi page
News Creation
To create a News, simply create a blog entry in a community
Upload an image, select an already uploaded image or link to an image from the web, select an image alignment.
Optional: Restrict comments / emoticons
Optional: Set a publish date
Post blog entry or request approval for the blog entry from the Community owner.
No need to resize pictures for Top News or News overviews
News Approval WorkflowActivate approval workflow by setting members of a community to “Draft”
Members will have to submit entries for review before posting
Owners will get a mail with the review request and a link to the entry
IBM Connections Communities Web Content Management Extension Page(s)
Internal Communications Community (-> Communications Department and Management)
Business Unit 1 Community (All BU 1 Employees)
BU 1 Sub Community(-> BU 1 Management)
Business Unit 2 Community (All BU 2 Employees)
BU 2 Sub Community(-> BU 2 Management)
Service Unit I Community (All SU A Employees)
SU I Sub Community (-> SU II Management)
Service Unit II Community (All SU B Employees)
SU II Sub Community(-> SU II Management)
Region A Community (All Region A Employees)
Region A Sub Community (-> Region A Management)
Region B Community (All Region B Employees)
Region B Sub Community(-> Region B Management)
Navigation with Drop-Down Menu
Links (personalized, aggregated)
My Business Unit News (personalized)
My Regional News(personalized)
Clipping Widget (e.g. Stock Quote)
My Events (personalized, aggregated)
Static Content(e.g. Hotline)
Weather Widget
Top News
Service Unit News
HR News
Marketing News
My Communities(CNX Widget)
Mapping IBM Connections Communities to XCC pages
Using IBM Connections and XCC as corporate Intranet
Use IBM Connections with the XCC Web Content Management Extension as the only platform for personalized corporate Intranet homepage with landing pages for business units, service units, and large communities.
Personal-ized
Corporate Intranet
HomepageSU1
BU1 BU2
SU2
Integrating XCC with a conventional Intranet
Very large companies with large internal communication departments or specific integration requirements might keep their intranet homepage on a dedicated Web CMS or Portal
XCC is used for landing pages for Business Units, Service Units or IBM Connections Communities
Landing pages are available thru conventional Intranet and IBM Connections top navigation
Portal or Web CMS
basedIntranet
Homepage
SU1 SU 2 SU 3 SU 4
BU1 BU 2 BU 3 BU 4
Portal (Application Integration)
Using IBM Connections and XCC with a Portal
Use IBM Connections with the XCC Web Content Management Extension as personalized corporate Intranet homepage
Use a portal for n:n application integration (incl. portlet to portlet communication etc.)
Personal-ized
Corporate Intranet
HomepageSU1
BU1 BU2
SU2
App 1 App 2
App 3 App 4
XCC Background Information
Mobile Apps (Android & iOS)
New menu item in IBM Connections Mobile App
All Widgets are displayed in a serialized order
Phone and Tablet Layout
Auto switch between Vertical and Horizontal Layout
NEW
Widget PropertiesWidget properties are available to content masters Widget properties depend on widget typeWidget title can be eliminated, set individually or set to community namePersonalization available for all widgets with IBM Connections contentSimple source community and post selection (search / type ahead)
Personalization All Content from IBM Connections can be personalized
LDAP profile based personalization (passive personalization, targeting)
Business Unit, Division, Language, Location, Region, …
Custom profile based personalization(active personalization, individual preferences)
Special Interests, Preferences, …
Page SettingsPage Title
Layout
Grid selection
Navigation
IBM Connections elements (Activity Stream / Right Column)
Page ManagementCreate New Pages
Search Pages
List Pages
Sort Pages
Copy Pages
Delete Pages
Edit Page Attributes (incl. Edit Rights & Page ID)
XCC SettingsUpload CSS / Graphic filesDownload CSS filesDelete CSS files
XCC Page Elements & WidgetsAtom / RSS Feed Widget
Calendar / Events Widget
Clipping Widget
Ideation Widget
iFrame Widget
Files Widget
Links Widget
Navigation
People Finder Widget
Top News Widget
News Widget
News Channel Widget
News List Widget
News OverView Widget
Static Content Widget – Blogs
Static Content Widget – Wiki
IBM Connections MyPage Widgets
IBM Connections Activity Stream and Widgets
XCC ArchitectureRuns as an application on the IBM Connections server
Does not require additional hardware resources
Very easy to install (<< 1 h)
Easy Customization (Upload custom CSS file)
Easy Configuration, no IT know how required
XCC Licensing
1. License Types
• Single Homepage without Personalization
• With Page Management, without Personalization
• With Page Management and Personalization
2. License cost includes first year Software Maintenance (SWM)
3. SWM for consecutive years is 24% of initial license costs
XCC Release History & Future Plan08.2012 Release 1.0
for Connections 3.005.2013 Release 2.0 Beta (Limited Availability)
Connections 4.0 Activity Stream on Homepage
10.-12.2013 Release 2.0, 2.01 - 2.03(General Availability)
Connections 4.0 & 4.5PersonalizationImprovements & Bug fixesPerformance IncreasesPersonalization for Custom Profile Fields
01. & 02.2014 Release 3.0, 3.01 - 3.02 Improvements & Bug fixesNew WidgetsMobileGrid Layout
03.2014 Release 4.0Extended Page Management CapabilitiesUI & Performance Improvements
04. & 05. 2014 Release 4.1 & 4.5Atom & RSS Feed WidgetsList and Overview News WidgetsPeople Finder WidgetBackend & UI PerformanceBreadcrum Path & NavigationUI EnhancementsMultilingualism
Summer 2014 Release 5.0 (planned)Community Landing PagesIBM Connections Next Support
Value Proposition and Customer Statements
1. Improve Intranet User Experience
2. Improve Internal Communications
3. Increase IBM Connections Adoption and ROI
4. Reduce Complexity
5. Cut Costs
6. Accelerate Intranet Development
XCC – Key Advantages
1. Improve User Experience
Eliminate the dichotomy between top-down communication and peer-to-peer collaboration and create a truly integrated Social Intranet
Everything is in one place, employees do not need to choose where to browse and search content
Communication and Collaboration are either on the same page or available within one click
High degree of personalization (Region, Location, Department, Branch etc.)
Excellent Mobile Experience (integrated in Android and iOS Apps and responsive layout)
2. Improve Internal Communications
Internal Communications is made social, i.e. its content can be liked and commented (unless commenting is disabled)
Content publishing, liking and commenting is integrated into the Activity Stream and will be noticed by peers
Responsibility can be effectively delegated to line of business
Content masters can not only create and publish content but curate content too (i.e. publish blog entries from employees on landing pages / homepage)
Avoid content fragmentation, overlap, redundancy, inconsistency and governance problems
3. Increase Connections Adoption and ROI
All employees have a crucial reason to visit IBM Connections to access the integrated Internal Communications
Newbies (and ‘silver surfers’) benefit from structured content
Newbies discover content faster (even if they do not yet follow other employees or communities)
Many employees can be involved in maintaining landing pages for business units, service units, locations and projects – those employees will be strong Connections power users and promoters
XCC increases IBM Connections usage by 50% to 100%
4. Reduce Complexity
Simplicity for AuthorsCreating content is really easy, no technical training required (i.e. management compatible)
Everything is in one place: authors do not need to choose between two systems to publish their content
Technical ComplexityNo search integration required (all content is within one index)
Read Access Management is given thru Communities, no project required
Single Sign On for CMS & Connections is given
Activity Stream and UI Integration are given, no project required
Personalization is really easy, no technical project required
5. Cut Costs
Eliminate Web CMS costs for
Selection
Purchase
Implementation
Integration
Training and
Running
another platform besides IBM Connections
6. Accelerate Intranet Development
With XCC Intranet projects shift focus within hours from technology to content.
Implementation is done in less then 20 Minutes
CI adoption is very fast
Content, navigation and pages can be created fast
Intuitive page design with drag & drop of widgets
Fast integration ofExternal content (Atom / RSS Feeds, iFrame, Web Clipping)
Custom widgets
Customer Statements“Dear Felix, IBM Connect 2014 confirmed for me that the choices we made regarding IBM Connections and to combine it with your product, the Web Content Management Extension for IBM Connections were the right decisions and we will stick to that.”
Til Nieuweboer, Manager Operations at ING Insurance
Customer Statements
“XCC revolutionized our Intranet entirely!
Now, relevant content can be populated completely intuitive within seconds and is globally accessible. It is a real innovation.”
Eva MartinezOrganizational DevelopmentLapp Holding AG
Customer Statements
“In order for Pilz Connections to succeed, it was important to offer all employees simple and clear first steps into the world of social business.
The TIMETOACT solution enabled us to avoid reservations and acquaint users with the concept of knowledge management.”
Jürgen FischerProject Manager Communication and Collaboration Services, Pilz GmbH & Co.KG
Customer Statements
“Felix, I do not think you will have problems selling your product once people figure it out. Your product completes IBM Connections. As you say in your marketing material it provides the top-down communication that overlays IBM Connections so that the employee has no other place to attend to. They get the top down via your product and the bottom up via IBM Connections. Employees do not have to go anywhere else, everything is in one place.”
US Government Customer with “no public reference” policy. Willing to talk to potential customers, ask for contact information.
IBM StatementsTo get the most out of a social software application it should be seamlessly integrated in the work environment of users. (…) TimeToAct takes this trend further with their new solution out of their IBM Connections lab: Web CMS Extension for IBM Connections.
The Web CMS Extension for IBM Connections provides a seamless integration of different content into your IBM Connections platform. Through the built in applications, user groups with access to the editorial communities can create content which will then be displayed on a consolidated custom homepage. External content like a corporate newsfeed or a Google Weather widget can be offered on the custom homepage as well.
http://www.lbenitez.com/2014/02/timetoact-releases-their-newest-content.html
Get Started – Test drive XCC1. Receive a 30 day free trial license
http://timetoact.de/ttacms.nsf/id/Demo-Download-XCC-en
2. Install XCC on your IBM Connections (< 30 min)XCC is only visible to users after minor changes the IBM Connections theme. XCC can therefore be installed, tested and customized in the production environment without any interference with users.
3. Create and customize your first XCC page (< 60 min)
4. Customize your XCC layout (< 180 min CSS editing)
Demo
ShowcaseTechnical
ImplementationBudgetIntranet
Performance Intranet
StrategicSocial Intranet
1 Day 1 Day 3-4 Days 8-10 Days > 15 Days
UI Customization, Demo Content ✔
XCC Installation ✔ ✔ ✔ ✔
Webmaster Enablement ✔ ✔ ✔ ✔
Design Concept, UI Customization ✔ ✔ ✔
Information Architecture Consulting ✔ ✔
Internal Communications& LOB Coaching
✔ ✔
Governance, Guidelines, Templates ✔
Profile Customization & Personalization ✔
Multisite Concept Implementation ✔
Legacy App Integration ✔
Content Migration ✔
Professional Services for XCC
Web Content Management Extension (XCC)Team Members
Felix Binsack (XCC Product Manager)+49 221 [email protected]
Babett Schäfer (XCC Consultant, QA)+ 49 221 [email protected]
Philipp van den Boom (XCC Inside Sales)+ 49 221 [email protected]
Nadine Westerbur (XCC Inside Sales)+ 49 221 [email protected]
XCC Architects & Developers
Support [email protected]+ 49 221 97343-53
IBM Connections Full Spectrum Provider
Implementation Rollout Adoption
ITLO
B
Deployment
Information Architecture Consulting
Web Content Management Extension (XCC)
Quick Start Kit
Help CenterTraining Coaching
CI Adoption Widget Development / Legacy Data Integration
Connections Administration Toolkit (CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin Trainings
KPI Analytics
Sign In Mgn.
Asset / Best Practice ServiceProduct
Profile Extension
Connections Administration Toolkit "CAT"Intuitive Interface for the Administration of Connections
BenefitsWeb UI for administration and configuration of IBM Connections
No wsadmin commands
No XML editing
Analyze and fix user synchronization problems
No in depth WebSphere skills required
Eliminates the complexity of Connections administration
Speeds up handling of administrative tasks
Unveils the hidden treasures of Connections administration
Reduces costs of operating IBM Connections and TCO
Administer Connections from everywhere, even with your iPad ...
Our Social Business Implementation ChecklistThe ROOTS and FRUITSof a Successful Social Intranet Implementationhttp://socialintranet.de
Herausforderungen im Intranet
Thank you for your interest
http://timetoact.de/[email protected]+49 221 97343 0