arcb - prepaid and postpaid billing 6/13/20141 aradial converged billing

ARCB - Prepaid and Postpaid Billing

04/11/23 1Aradial Converged Billing

Aradial Convergent

Billing and

Policy server(ARCB + APC)

Aradial Proprietary and Confidential 2

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Prepaid and postpaid billing subscribers• Advanced AAA – RADIUS and Diameter• PCRF - Policy Control quota management• Multiple services on same platform:

Wifi / Hotspots Wired Broadband – ADSL – all ISP services Wimax Mobile 3G,Wifi 3G Offloading, LTE VOIP, Traditional VOICE, SMS, MMS VAS

• Customer Management and basic CRM• Voucher Management system


Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Customer Management

Account – shared balance for users Users under account Resource/ANI/CPE defined per users

• Business Partners and Reseller Management Revenue Sharing with Business partners Registering subscribers / account Selling vouchers and prepaid cards Receiving commissions


Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Business Entity

Create market segmentation Group subscribers and accounts

• Multiple VISP support as Business entity Create market segmentation Special administration for VISP Manage users under the VISP account External HTTP interface for VISP billing integration

• Account and user operation View financial transactions, sessions and calls Payment by credit card or PayPal Adjustments to invoices Manual payments – cash, checks


Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Voucher management

Top-up vouchers Prepaid Cards for IP Calling Cards

• Web self care for users and accounts Users and passwords management Payments and invoices Purchase new offers and upgrades

• Public portal for self registration• Trouble ticketing


Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Product catalog

Price plans Offers using price plans

Price plan

Network profile provisioning

One-time offers Add on offers

Aradial Proprietary and Confidential

7

Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Flexible charging & rating

Periodic Recurring Charges Usage charges

Allowances

Time of day and day of week

Destination charging – e.g use for VOIP and VOICE Prefix table

One-time charges

• Invoicing Periodic automatic invoicing Invoicing sent by email XSL layout – branding Undo billing Discounting

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Aradial ConvergedPrepaid & Postpaid, Multi IP Services• Automatic payment

Error management

• Account Receivables (A/R) Manual, fast payment screen Credit card PayPal

• Accounting reports Invoicing Payment Operator statement, per-account statement Aging payment


Aradial ConvergedPrepaid & Postpaid, Multi IP Services• CDRs processing & error management or

rating problems• Inventory and Resource management

DID ANI MAC Address IP Address


Aradial Policy Control

• PCRF - Policy Control quota management • Fast definition of Policy rules, actions and step• Handles various users events• Advanced dynamic policies for active users

– Change of QoS parameters in real-time– Disconnect– Redirect– Send balance notifications via email and SMS

• Customer care additions– View & modify user details

• Quota policy

• QoS policy


Aradial Proprietary and Confidential

Presentation Agenda

Welcome Screens


Welcome Screens

Aradial Admin

Welcome Screens

Web Self Care

Welcome Screens

Portal

Price Plans


Price Plan – Example 1

Postpaid Internet

• Setup fee• Prorated RC• Allowance then Money



Prepaid Internet

• Volume Allowance



Postpaid VoIP

• Setup fee• Prorated RC• Destination based• Call setup



Price Plan – Recurring Charge

• Based on various periods (None, bill cycle, daily, weekly, monthly)

• Flat RC rate• Proration type• Period multiplier• Attaching with charge type (for invoice aggregation)


Price Plan – Destination Table

View Available Destination Table

View Destination Table Rates


Price Plan – Period Set

View Available Period Sets

View Periods

Offers



Offers

View Offers


Offers

Add offer


Offers

• Add/View Offer Relations


Offers

• Add Categories – Category is to display different offers to different kind of subscribers.

• View Categories


Offers - Example• Prepaid volume allowance:

One Price Plan

Customized:

•Group

•Price

•Allowance quota

• Postpaid Hosting


Offers - Example

Price Plan

•Monthly RC $4.99

•Setup Fee $10

Offer

• One Time offer


Offers - Example• Add On offer

Prepaid Internet

• Time + Volume Allowance price plan definition


Offers - Example


Offers - Example• Prepaid time + volume with expiration:

One Price Plan

Customized:

•Group

•Price

•Allowance quota

•Expiration time

Accounts & User

Management



Account Reference DefinitionsAdd new Account type

View AvailableAccount Types


Account Notification Policy

Send Email on event. Define population, template, resulting SQL.

Account Notification:- Credit card expiration notification.- Bill is ready or due or paid automatically.User Notification:- User registration email.- User purchase email.- User Low Balance notification etc.


Accounts Lookup

• Result page


Account Navigation Pane

• Account 360• Add users under the account • Account balances (invoices,

adjustments, etc)• Statement report per account• View sessions (all users under

the account)• Invoices (view, pay, adjust,

issue)• Add / edit tickets for the

specified account• Cancel account • Browse users


Account 360


Accounts Lookup

• Basic lookup page • Advanced lookup page


Adding an Account• Add page


User under Account

• View Users– Account relation (title)– User balance – Prepaid / postpaid indicator– Transactions– Offers


User Navigate Tree

• Balance Transactions • User Resource• Top Up• Extend Plan• Buy One Time• View User Sessions• Manage Future Activities


User under Account

• View Users– User Account Information– Account ID & link to the account details – Account main details


Account Balance

• Account related balance type• Account balance (inc. invoices, payments, adjustments)• Expiration Date


Account Statement Report

• Starting/End balance• Links to payments/adjustments details• Links to invoices• Credit / Debit details, tax


Account Sessions

• Displaying all users related account• Summary / Individual report (similar to regular version)• Customized output for Data and VoIP sessions


Account Financial Details

• Account Invoices


Account Financial Details• Account Adjustment Page

• Account Payment Page

Invoicing&

Billing



Invoicing• Invoices Lookup


Invoicing

• Generated Invoices


Invoicing• Generated Invoices Invoice Charges

Taxes

Financial Transactions


Invoicing

• Ready Cycles


Invoicing• View Cycles Lookup page

• Result Page


Invoicing

• Payment Page


Invoicing

• Adjustment Page


Invoicing• Operator Reports (Bill Cycle Report)


Invoicing• Operator Reports (Revenue Report)

• Operator Reports (Summary Report)


Invoicing

• Operator Report (Statement Report)

Vouchers


Vouchers

• Three types of Vouchers:• Top-up / Refillable Vouchers• Prepaid Cards (Anonymous user)• Calling Cards (VOIP)

• Reports• Templates• Manage vouchers


Vouchers

Create voucher template


Vouchers

Generate vouchers


Vouchers

ReportsSummary

Activation

Detailed


AAA Features & Settings


Aradial AAA Server/ Module• High performance, fully-featured

– RADIUS server– Diameter Server (extra module)

• Supports any IP services• Compliant with RADIUS standards • EAP support • Wimax NWG support• IPv4 and IPv6• Diameter – RO/RF (DCCA), Gx/Gy (PCRF)• Scalable and High available

– Multithreaded - horizontal– Multi-process - vertical


Aradial RADIUS Server

(Cont.)• 100% web-based interface

• SSL security support

• Scalable Dynamic IP Pools

• Database– ODBC (Access, MS SQL, mySQL, Oracle)– Native Oracle (OCI)– LDAP– Active Directory user authentication– Flat files

• Statistics and reporting modulesAradial Proprietary and Confidential 68

AAA Settings

Configure NAS


AAA Settings

Groups define connection settings, use sets of IP addresses, limit the number of simultaneous users and sessions, apply NAS filters, define which content the user may access.


• Grant RADUIS service to the users in the Group.• Set custom RADIUS attributes to users according to the “Radius

Service Type” field selection.

AAA Settings


• Add a NAS entry which corresponds to the IP address of the Aradial machine from which you wish to receive the proxied request.

ProxyA RADIUS Proxy Server - To which the NAS authenticates with, and which will pass the authentication and/or accounting requests to the RADIUS Proxy Target.

A RADIUS Proxy Target - Which will authenticate and/or start the accounting process for the user accessing the Proxy Server.

AAA Settings


Realm Group

Target Realm

AAA Settings


• Support for IPv4 and IPv6• Assign one or more to a Group

IP Pool

• View Individual Ips• By Pool / By State / By Pool and State• Update IP status manually

IP Pool Monitoring

AAA Settings


Online Sessions

Report session disconnect to Aradial

Report session disconnect to NAS

Report all User’s sessions disconnect to NAS

AAA Settings


Rule Sets

Define rules that test request attributes and modify response or request attributes when a rule matches.

A more specific rule is scanned before a generic rule. A rule with more conditions is considered as more specific. When a rule is matched, its actions are executed.

AAA Settings


Add Rule

Add Action

• Set attribute• Update attribute• Add Attribute• Add Attribute

If Empty• Remove Attribute

Policy Control


Policy Control

• Policy Control quota management • Advanced dynamic policies for active users

– Change of QoS parameters in real-time– Disconnect– Redirect– Send balance notifications via email and SMS

• Handles various users events• Customer care additions

– View & modify user details

• Quota policy

• QoS policy


Policy Control

Policy Control Hierarchy


Policy

Rule nRule 1 ActionYes

Step 1 Step n

Offer

User Event

Check

No

Policy Control

Event Type

Mapping


Policy Control

Policy


Policy Control

Balance Policy Rule: Expression:


Unconditional:

Policy Control

Policy Action

Action Steps


Send PoD;Send CoA;Switch Group;Set Hotline;Set Balance;Perform a Script;Submit Command;Send Email;

Suspend User;Unsuspend User;Set Expiration Date;Change Offer;Change Additional Services;Update User Column.

Policy Control

User Attribute

- String- Numeric- Percent


Policy Control

Degrading QoSExample


Expression Rule

Action Steps

Business Partners


Business Partners

Business Partner Type

and Contract


Business Partners

Business Partner Account


User and AccountsSelf Care


Web Self Care

User log in


Web Self Care

Account Admin log in


Web Self Care

• Account details• Users• Trouble Tickets• Statement• Invoices• User Sessions• Payments


Web Self Care

Create userStep 1

Step 2


Web Self Care

User Menu

• Edit user details• Transactions• Voucher Top Up• Top Up and Extend service• Sessions• User payments


Web Self Care

Top Up - with Credit Card

- with voucher


Web Self Care

Extend Plan

Manage Future Activities



Web Self Care


• Pay invoices online

• View payment details history

Web Self Care

Tickets maintenance

Invoices preview


Business PartnersSelf Care


Web Self Care

Business Partner log in


Web Self Care

View assigned Accounts

Users

Invoices


Web Self Care

Business Partner Vouchers

• Generate from template


Web Self Care


• Manage


Web Self Care


• View Reports


Portal


Portal Welcome Screens

Portal

Portal


• Configurable Layout• Change per location• Offer purchase• Voucher Sign Up

Portal


• 3 steps user registration:o Select offer

o Fill User details

o Pay

Portal


• One step voucher sign up

Portal


• One step voucher Refill

• Three step service purchase

TroubleTickets



Trouble Tickets

Add Ticket Category

View Available Ticket Categories


Trouble Tickets

Add New Ticket from the ticket admin page


Trouble Tickets

Selecting Account from available list


Trouble Tickets

View available Tickets from Ticket Admin page

Adding Ticket Activity


Trouble Tickets

View available Activities under a Ticket

Ticket Lookup Page


Trouble Tickets

Ticket Reporting Lookup


Trouble Tickets

Ticket Summary Report

Ticket Detailed Report


Account Tickets

• Account available tickets

• Adding Ticket

Resource Inventory



Resource Inventory

Add Resource Category

View Available Resource Categories


Resource Inventory

Add Resource Sub Category

View Available Resource Sub Categories


Resource Inventory

Resource Lookup


Resource Inventory

View Resources

Add Resource


Resource InventoryManage Resources

Import / Export Resources


Resource Reporting Lookup

Resource Inventory


Resource Summary Report

Resource Detailed Report

Resource Inventory

Reference Definitions



Defining New Cycle Code

View available cycle codes

Invoicing Reference Definitions



Add new charge type

View available charge types



Add new Tax type

View available tax types

Thank You.

www.aradial.com

132Aradial Proprietary and Confidential

arcb - prepaid and postpaid billing 6/13/20141 aradial converged billing

Documents

offers aradial proprietary

setup aradial proprietary

money aradial proprietary

apc aradial proprietary

offer slide

confidential10 slide

confidential6 slide

confidential13 slide