arbor lakes addition homeowner’s association, inc. 2013 annual meeting may 16th
TRANSCRIPT
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Arbor Lakes Addition Homeowner’s Association, Inc.
2013
Annual Meeting
May 16th
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Introductions — Board of Directors
Tim Purser, President
Steve Luke, Vice President
Jeff Smith, Secretary/Treasurer
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Introductions — CMA
Brenda Simmons, Association Manager
Teena Solomon, Administrative Assistant
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Arbor Lakes Addition Homeowner's Association, Inc.
Approval of May 24, 2012 Annual Meeting Minutes
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Arbor Lakes Addition Homeowner's Association, Inc.
President’s Report
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2012 Board Accomplishments and Goals
Stone retaining wall
Continued maintenance on the lakes
Fountain repairs when needed
Getting proposals for the irrigation repairs needed along the banks of the lakes.
Brick wall proposals along Bethany
Painting the railing
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2012 Board Accomplishments/Goals
Color installed at the entrances
Yard of the month
Community Activities National Night Out
Halloween Party
________________________________________
Continued collection on assessments
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Assessment Collection Costs
Demand letter costs: $175 Notice of lien costs: $348 Expedited foreclosure costs: $1731 Eviction costs: $375
TOTAL POTENTIAL COST $2,629
Total potential cost is per delinquent assessment account. Costs are approximate and subject to change. These are the costs charged to the HOA by the attorney’s office to collect delinquent assessments on the HOA’s behalf.
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Arbor Lakes Addition Homeowner's Association, Inc.
2013 Board of Directors Election
Introduction of Candidates
Floor Nominations
Casting of Ballots
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Arbor Lakes Addition Homeowner's Association, Inc.
COMMITTEE AND
MANAGEMENT REPORT
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Architectural Review
Architectural standards preserve, protect and enhance property values within your association
Compliance required prior to construction
Ensures intended improvement meets your community’s “CC&R’s” standards
Ensures aesthetic consistency throughout neighborhoodAll property owners must submit an Architectural Control Committee request form
for any change you are planning to the exterior of your property.
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Architectural Review Process
Submit an ACC request on-line, please visit the CMA website at www.cmamanagement.com.
ACC Committee or the Board of Directors reviews completed application and supporting information, such as survey plat, drawings, photos, etc. via website or via e-mail.
Committee or Board responds back to CMA within 30 days. Request for additional information by Committee places “due
date” on hold until receipt of additional information. CMA notifies owner of request for additional information,
approval, or denial.
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Operations 2012
Communications Fourteen new owners welcomed into the
community.
Twenty modification requests were submitted. Responses were sent to the property owners as appropriate.
Six hundred sixty seven letters and postcards were sent to homeowners for violations of the CC&Rs.
Communications Committee updated the HOA website as appropriate.
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Operations 2012 (cont’d.)
Common Area & Landscape Maintenance Qualicare Landscape Maintenance continues to
maintain the common areas in accordance with contract specifications.
Irrigation system was routinely inspected and repaired as needed.
Lakes were maintained by Texas Aqua Serve as needed.
Fountains were repaired as needed.
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Operations 2012 (cont’d.)
Seasonal color was installed.
Grass was cut along 2551 as approved by the Board.
Brick wall on Bethany damaged by a vehicle was repaired and paid for by the driver’s insurance company.
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Financial Report
Assessments were billed to all owners annually. 2013 Operating Budget was drafted, based upon
historical expenses and presented to the Board for review and approval.
Operating budget approved with a $5 decrease in homeowner’s assessments.
Monthly financial statements and variance reports were e-mailed to the Board monthly.
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2012 Year to Date Expenses as of 12/31/12 $67,896.47
Landscape & CA26%
Landscape Utilities21%
Insurance and Taxes4%
Professional Fees4%
Administrative9%
Lakes 13%
Repair & Replacement5%
Community Activities4%
Management Fees14%
Landscape & CA
Landscape Utilities
Insurance and Taxes
Professional Fees
Administrative
Lakes
Repair & Replacement
Community Activities
Management Fees
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Landscape & CA24%
Landscape Utilities33%
Insurance and Taxes4%
Professional Fees3%
Administrative12%
Management Fees14%
Lakes 7%
Repair & Replacement4%
Community Activities1%
Landscape & CA
Landscape Utilities
Insurance and Taxes
Professional Fees
Administrative
Management Fees
Lakes
Repair & Replacement
Community Activities
2013 Operating Plan$69,478.89
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CMA’s Role
Engaged by the Board of Directors Provides guidance resource to the Board of
Directors Implements the Board of Director’s decisions or
instructions Manages the day-to-day operations of the
Association Respond to homeowner inquiries, complaints, and
concerns
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Association and Board Control
Comprised of community residents who are volunteers and elected by the membership.
Responsibilities (include but are not limited to) Oversight of Association Manager
Review and Management of Budget
Review and Award Vendor Contracts
Review of Architectural Modification Requests
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CMA Customer Care Center
Handles calls about matters such as your account balance, website registration and notification of common area issues for the manager.
8:30 a.m. to 4:30 p.m. Monday through Friday. 972-943-2828
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www.arborlakeshoa.orgYour Association website is available 24/7
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www.facebook.com/groups/arborlakeshoa/Arbor Lakes Face Book Page
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www.cmamanagement.com
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Website Enhancements
The following services are available on the CMA website:
View secure personal account information
Pay assessments online (e-Check or Credit Card)
View account information; including assessment status, open violations and ACC submissions (on your property only)
Submit an ACC request
Submit a customer service request
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Administrative Report 2012
Administrative: Administrative, clerical, supervisory and
management functions were performed as required.
Accounting Department continued to receive calls requesting assessment verification, insurance and resale certificate information from lenders, title companies, realtors, appraisers and Owners.
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Administrative Report 2012 (cont’d.)
Service Inquiries CMA received and responded to phone calls and
e-mails from homeowners, Board members, and vendors regarding:
Architectural requests
Assessment payment information
Covenant compliance
Transfer of ownership
General account services
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Administrative Report 2012 (cont’d.)
Operations Performed routine property inspections.
Sent welcome packets to new owners.
Prepared and mailed Annual Meeting Notice.
Prepared Annual Meeting Packet.
Architectural Modification Requests received and processed as required.
Received proposals for 2010 tax preparation.
Attended Board of Directors meetings and prepared agenda packets for same.
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Arbor Lakes Addition Homeowner's Association, Inc.
Tax Resolution
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Arbor Lakes Addition Homeowner's Association, Inc.
Election Results
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Arbor Lakes Addition Homeowner's Association, Inc.
General Discussion
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Arbor Lakes Addition Homeowner's Association, Inc.
MEETING ADJOURNED
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For your support and attendance!
Arbor Lakes Addition Homeowner's Association, Inc.