april 2010 volume 14 jamadilakhir 1431 · mohd rizal mohd zainal contents : editorial 1 dean’s...

20
EDITORIAL MESSAGE E-bulletin serves as a bridge between Those who have something significant to say and those who have a desire to be in- DEAN’S MESSAGE we would always welcome innovative, viable and income generating ideas from the staff Mind your anger! Tips on improving your English ENGLISH WEEK April 2010 Volume 14 Jamadilakhir 1431

Upload: others

Post on 30-Jul-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

EDITORIAL MESSAGE E-bulletin serves as a bridge between Those who have something significant to say and those who have a desire to be in-

DEAN’S MESSAGE we would always welcome innovative, viable and income generating ideas from the staff

Mind your anger!

Tips on improving your English

ENGLISH WEEK

April 2010 Volume 14

Jamadilakhir 1431

E-bulletin

EDITORIAL MESSAGE Dear Readers, First of all, let me thank the editorial board for this opportunity to communi-cate with you through this issue of the e-bulletin. I presume it is time to ponder as to why we need to have an in-house e-bulletin? Is it just to demonstrate our ability to use technology to disseminate informa-tion to our target audience? That could be partly true… but it can’t be the whole truth. The true objective, as I understand it, is to open up a forum where ideas can be shared; issues can be clarified and information can be transmitted in a more efficient and effective manner – in short to open up a channel of com-munication. It serves as a bridge between those who have something signifi-cant to say and those who have a desire to be informed. This, incidentally, brings us to the question of how many people actually read our e-bulletin. It is probably time we conducted a simple survey to find out the actual situation. Using computer technology, we can do this quite easily. The results would indicate to us the extent to which we have succeeded in reach-ing out to our target audience. If it falls short of our minimum expectations, then we need to do something to ensure that the message reaches our audience. We probably need to look at the format and content and try to make it more palatable to our readers. The need or the urge to know and to be informed is a universal human de-sire. Everyone wants to be in the know of things happening around them unless one wants to be completely oblivious to one’s surroundings like the proverbial “frog under the coconut shell.” The e-bulletin is a genuine effort on the part of the management to reach out and provide a channel of communication for staff as well as students. It is a commendable effort which needs your support. Effective communication within an organization is essential to ensure better performance among its staff. Interaction between staff and students would also help to avoid or resolve a lot of potential pitfalls in our journey towards excellence in our endeavours. Lack of communication creates an unhealthy working environment which breeds suspicion and mistrust.

EDITORIAL BOARD

ADVISOR Professor Dr. Hashami Bohari

HEAD OF EDITORIAL BOARD

Dr. Mohammad Abd Rahman

EDITOR Professor Dr. Awang IPR Dr. V. Gopalakrishnan

Pn. Siti Noraihan Sheikh Ahmad Mr. Pakirisamy s/o Saminathan

COORDINATOR

Pn. Zahaimi Abdullah Sani

DESIGN / LAYOUT En. Azrul Nazir Bin Zahir

PHOTOGRAPHER

En. Mohd Rizal Mohd Zainal

Contents :

Editorial 1

Dean’s message 4

Mind your anger 5

English week 7

Tips in improv-ing English

9

Jokes interview 11

Birthday 12

Debate tourna-ment

13

memo 16

News & updates 17

Page 2

E-bulletin

Conversely, employees who are well informed are capable of project-ing a better image of the institution and would more likely be its most natural publicity and marketing agents. We are aware of the fact that information is power and it is imperative that we equip ourselves with the necessary information to perform our duties to the best of our abilities and the expectations of our superi-ors. So, let’s strive to make the e-bulletin as informative, creative and in-teresting as possible. Let it be a forum where innovative ideas and suggestions can be put forward for the benefit of the staff and stu-dents specifically and the institution in general. This, of course, will depend on you, the members of the staff, who need to play an active role by contributing your thoughts through your writings. Let’s take the responsibility for the continuous improvement of our institution in its pursuit for greater heights. With closer cooperation and greater commitment all around, we can move this institution to-wards a more glorious future. Let’s live up to our motto, ‘Where Knowledge is Applied” “You can have brilliant ideas, but if you can’t get them across, you ideas won’t get you anywhere” Lee Iacocca, Former CEO of Ford Thank you.

Mr. Pakirisamy Saminathan

Page 3

E-bulletin

DEAN’S MESSAGE

I thank the Almighty for all the blessings and good health to continue our work at Royal College of Medicine Perak. As usual, I would like to convey a few important messages for the benefit of the staff. Key Performance Indicators First of all, I would like to take this opportunity to remind ourselves that we are already in the month of April 2010. Therefore, it is time for all the staff to prepare their KPI which will be evaluated by their respective superiors by Jun 2010. For those of you who are still unsure what the KPI is all about and the mechanism of formulating it, it is high time you discussed it with your supervisors. The KPI emphasizes on the capability and success of an employee in completing the given tasks and the benchmark to evaluate the staff based on their overall performance. Budget for 2011 Another important issue that needs to be given priority is the budget for 2011. This year, we plan to submit our budget proposals earlier than usual. Therefore, I urge all heads of departments and units to send in their proposals in advance so that they could be scrutinized at our level before the management could table the overall budget at the BOD meeting by September 2010. Staff Promotions This year we would like to focus our attention on providing better promotion opportunities for our staff. This is in recognition of the remarkable performance shown by our staff throughout 2009, and as such we feel that they de-serve to be given better promotion opportunities. I am impressed by the fact that our staff has responded very well in meeting the UniKL RCMP mission and so those eligible would stand an excellent chance of being promoted in the near future. I believe such incentives will further motivate the staff to perform even better and contribute to the growth of the college. Thinking Out of the Box Research shows that in order to think out of the box, one should use the right brain. The right brain focuses on inno-vative solutions to problems whereas the left brain follows a set pattern and does not accept changes. No matter how excellent the changes may be, some people are quick to reject them. When I say thinking out of the box, I am not only referring to creative ideas but also ideas that can generate income for the college. The management has recently received some innovative proposals from certain sections and would appreciate more of such proposals. Let me em-phasize here that we would always welcome innovative, viable and income generating ideas from the staff. Thank you and Wassalam Warm regards PROF. DR. HAJI HASHAMI BIN BOHARI HEAD OF CAMPUS/ THE DEAN

Page 4

It is traffic rush hour in Kuala Lumpur. A car nudges the bumper of the car in front. The drivers get out and within seconds are beating up each other, narrowly missing speeding vehicles at the ex-pense of their limbs and lives! After several minutes, badly bruised and bleeding, they walk back shamefaced to their cars and drive off. This got me thinking about anger, and how reckless ac-tions may have dire conse-quences. Definitely, acting in haste gives you ample oppor-tunity to regret at leisure. Let us start by appreciating some facts about anger. Anger is an evolutionary mechanism developed by na-ture that energizes us to pre-pare for action, be it fight or flight, so that we may stay alive. Where our ancestors were threatened by wild ani-mals, we now live in a world where we often feel threat-

ened, by what we perceive to be `human animals’. Anger is a response to pain, be it physical or psychological. Since we are energized when we are angry, evidenced by our heart rate, blood pressure and body temperature rising, this energy is often wasted and put into its most unproductive use, like the drivers mentioned above. In the throes of anger, our brains downshift to a lower evolutionary level, an almost automatic stimulus-response mode, with little use of our higher reasoning mental facul-ties. It is similar to an animal’s reactive instinct state of fright-ening away a threat. How often after an event, we have regret-ted our actions after hurting those close to us at home or work, and wish we could take it all back?

Anger that is prolonged or re-pressed is unhealthy. It is not a coincidence that short-tempered individuals have a

high incidence of heart at-tacks, strokes, fatigue, rest-lessness and general unhap-piness. Anger is a gauge of one’s emotional quotient i.e. a measure of emotional intel-ligence. Individuals who use anger, as a lame excuse for bad behaviour or scathing remarks that offend, are usu-ally emotionally under-developed or challenged. Anger is a secondary emo-tion. This is the most impor-tant thing to remember about anger, i.e. it is a sec-ondary emotion. If we con-sider it, we always feel something first before we `get angry’. This primary emotion maybe a feeling of being devalued, disre-spected, forced, trapped or pressured. These primary feelings may encroach on our values, needs, beliefs or heighten our insecurities. As these feelings build up, we then equate them as anger and the resultant response may be detrimental to rela-tionships or ambitions. Thus, it is helpful to know what that specific primary trigger feeling is. Knowing that, raises our self-awareness, tells us how we

Mind your anger

HEALTH

Page 5

Mind your anger feel about ourselves and oth-ers, and leads to better com-munication and channeling of the `anger energy.’ Thus, when provoked, instead of attacking, abusing or re-sorting to name calling, a bet-ter response would be to ask oneself: • What are my primary feel-ings? • What specifically am I feeling? • Why does it bother me so much? • What need of mine is not being met? What principles of mine have been violated?

This at once highlights the fact that we have multiple op-tions at hand, and we can de-cide to pick the best one that diminishes the anger. Realis-ing we have choices, gets us out of the automatic stimulus-response mode and `upshifts’ the brain to a high evolution-ary level whence rational so-lutions are sought. Thus, we think more coolly of our op-tions and their consequences, take the right actions and start to feel in control and less threatened of the provocation. Viktor Frankl, the noted Aus-trian neurologist and psychia-

trist, says it aptly in his best selling book `Man’s Search for Meaning’, that “Between stimulus and response, there is a space. In that space lies our freedom and power to choose our response. In our response lies our growth and freedom”. Thus, in regards to anger, we must try to widen this space between the instigating emo-tion and the actual response. This in turn, reflects an indi-vidual’s wisdom and maturity; and by just remembering that we have a choice, gives us the upper hand. This at once, makes us feel better because it develops a sense of control and a balance between the upper and lower brain. So when in an anger provoking situation, before you respond, think of the following: • Sometimes, the best action is no action and it disarms the provocateur. • Attempt to understand your feelings, especially those that precede the anger. • Be aware of what you are trying to control, and more im-portantly, what you have the ability to control. Consider your options and choose the one that will bring you the best result.

Remember, anger is an in-tense energized emotion. So, perhaps, instead of saying “I feel angry”, learn to say “I feel energized” and then op-erate from that state of mind. *Readers may wish to source http://eqi.org/anger.htm Dr FS Malhi Senior Lecturer Obstetrics & Gynaecology

HEALTH

Page 6

EDUCATION ENGLISH WEEK

REPORT ON THE ENGLISH WEEK DEBATE AND DEBAT English week was an opportunity for students to show everyone their appre-ciation of and ability at English. It was an opportunity for students to make new friends either with fellow students and/or the judge’s AKA the lecturers. The debates were the signature event of English Week and were held over March 22nd -25th. Eight teams competed in the English debate while four teams competed in the Bahasa debat. The teams were from Medical, Phar-macy, and Radiography. The final two teams for English debate and Bahasa debat faced off on Thursday the 25th in the Multi-Purpose hall. The final was presided over by Deputy Dean Prof. Dr. Mohammad. Everyone was amazed at the language of the debaters. They were awe-some. The winning team for the debate competition was from MBBS phase 1A and for the debat competition, the winning team was from MBBS phase 1B. The topic for the English final was WORDS IN THE ENGLISH LAN-GUAGE SHOULD BE SPELLED THE WAY THEY SOUND. The debat final topic was KEWAJARAN PERDIDIKAN SEKS DI SEKOLAH. The winning team for the English debate competition was composed of Yo-gendran, Nadiah Kamal, and Nur Shahira. Thes best speaker however was Inderpreet Kaur from the runner-up team (also from MBBS 1A). The win-ning team for the Bahasa debat competition was composed of Mohd Shafiq Bin Wahab, Nur Fatin Bt Sairuni, and Muhamad Naqib Bin Shariff. The best speaker for the debat was Nur Fatin Bt.Sairuni. The English week crew was a blast to work with as everyone co-operated with each other which made the work easier. The closing ceremony was beautifully decorated as each committee helped the closing ceremony com-mittee even when they had their own work to do. It was a fun activity and good way to learn responsibility and meet new people. It fosters student to-getherness. The deputy dean was so impressed with the debate competition that he thought of making a special club for the debate under the name Speaker’s Corner.

by Amin Arsyad Bin Hassan, Pharmacy- Semester Three

Page 7

Page 8

Tips on improving your English The one question that is most often asked by students during my English classes is, “How do I improve my English?” It is a rather difficult question to answer in simple terms. Well, obviously there is no easy way out if you want to learn a language other than your mother tongue. It is defi-nitely not something that can be accomplished in a very short time. It needs investment in terms of time and effort as well as a keen interest to learn the language. Anyone who has these attrib-utes, can learn any language and be proficient in it, given the time and the exposure, at whatever age, not withstanding the well researched assertion that it becomes increasingly difficult to learn a new language the older one gets. The English saying ‘Practice makes perfect’ is very appropriate in the context of language learn-ing, be it the first or second language. Practice will definitely perfect your language skills. Basi-cally, practice in listening at the initial stage followed by practice in speaking is what makes most of us fluent speakers of our mother tongue. Of course, in the case of the mother tongue, it hap-pens without us realizing it, basically because we are immersed in the language environment and so we pick it up rather subconsciously. In other words, we do not have to go to school or have formal instruction in order to pick up our mother tongue. However, the same conditions do not apply in the case of the second or foreign language that you want to learn. Now, you are attempting to learn the language at a more conscious level; that is what makes it all the more difficult to acquire the new language. But do not despair: where there is a will, there is a way. Everyone has a natural mental capacity to learn a language and the eminent linguist Noam Chom-sky calls it the Language Acquisition Device or LAD, which is naturally wired into our brains. What it means is that every individual has the ability to acquire a language given sufficient input in terms of the language data and a reasonably good environment to use the language, provided, of course, the person is not mentally or physically challenged. So, there you go, you have no real reason to say that you can’t actually master any language in the world, provided you are up to the challenge. All it takes is concerted effort, continuous prac-tice and an undying enthusiasm to master the target language which in our case is English. English is not all that difficult to learn for Malaysians because it is a language that is very much in our environment. It is not like French or German which we seldom hear or see being used in our immediate surroundings. There is an English saying which goes ‘You can lead a horse to water, but you can’t make him drink’. In other words, the desire to learn has to come from within. No amount of drilling or insis-tence by the teachers or parents is going to help if the student himself is not keen. This is very much true of adult learners. The urge to learn must be within you. This, obviously applies to any-thing that we want to do in our lives.

Page 9

Continued… So what is my advice for the adult learner of English who is keen to improve his ability to communi-cate in English but has no time or access to formal instruction. Let’s assume that you already have acquired some working knowledge of English and you want to ‘polish’ your language so that you can use it without making very basic and silly errors. My advice to this category of people is to get hooked on READING. In the language learning context, at the beginning, students ‘learn to read’ (at the kindergarten or lower primary levels) and once they know how to read, they then ‘read to learn’. So, now is the time to read in order to improve your language skills. When I say reading, it has to be consistent and constant reading practice - consciously trying to pick up new words as well as new usage for known words as they are used in authentic writing such as in newspapers, magazines, novels etc. So, if you want to really improve your English

• Start the reading habit TODAY. • Get the English newspaper, the Reader’s Digest or any other reading material that you are

interested in reading. • Interest is the key word here. • Don’t force yourself to read something you don’t like because you will soon drop the habit

and will be back to square one. • Keep some reading material by the bedside. • Make it a point to read a few pages everyday before you go to sleep if that is the only spare

time you can find. By the way it is also a good way to make you fall asleep for those of you having difficulty sleeping at night.

• If you are diligent enough, start a notebook/journal where you could record new words and their usage as well as interesting expressions and sentences. This can become your personal dictionary of English.

• The important thing is to develop and sustain the reading habit and you will soon find your English improving in leaps and bounds.

Happy reading!! • Please look forward to further tips on how to improve your English, in the coming issues of the e-

bulletin.

Pakirisamy Saminathan, General Studies Unit

Page 10

JOKES: ATTENDING INTERVIEW Officer : What Is Your Name ? Candidate : M P. Sir Officer : Tell Me Properly Candidate : Mohan Pal Sir Officer : Your Father's Name ? Candidate : M P. Sir Officer : What Does That Mean ? Candidate : Manmohan Pal Sir Officer : Your Native Place Candidate : M P. Sir Officer : Is It Madhya Pradesh ? Candidate : No, Munnur Pal Sir Officer : What Is Your Qualification? Candidate : M P. Sir Officer : (Angrily) What Is It ? Candidate : Matric Pass Officer : Why Do You Need A Job ? Candidate : M P. Sir Officer : And What Does That Mean ? Candidate : Money Problem Sir Officer : Describe Your Personality Candidate : M P. Sir Officer : Explain Yourself Clearly Candidate : Magnanimous Personality Sir Officer : This Discussion Is Nowhere, You May Go Now Candidate : M P. Sir Officer : What Is It Now Candidate : My Performance. ...? Officer : Mp !!! Candidate : What Is That Sir..? Officer : Mentally Punctured... .....!!!! Page 11

NO

NAME D.O.B DEPARTMENT JAWATAN

1 ASSOC. PROF.DR. ABDUL KARIM RUSS BIN HASSAN

2-Apr DEGREE IN MEDICAL PRO-GRAM

Associate professor

2 PROF.DR.AWANG IS-KANDERDZULKARNEIN

4-Apr DEGREE IN MEDICAL PRO-GRAM

Professor

3 PN. NURUL KHAIRANA BINTI AZUDDIN

4-Apr ACADEMIC SERVICES DE-PARTMENT

Officer

4 DR.CHUNG SIN FAH @ CHANG SIM HWA

5-Apr DEGREE IN MEDICAL PRO-GRAM

Senior Lecturer

5 DATO’ DR. SUBRAMANIAM A/L MUNIANDY

6-Apr DEGREE IN MEDICAL PRO-GRAM

Senior Lecturer

6 PN.FADZIAH BINTI ISMAIL 6-Apr NURSING PROGRAMME DE-PARTMENT

Head of Program

7 DR. MAIZUN BINTI ISHAK 9-Apr DEGREE IN MEDICAL PRO-GRAM

Lecturer

8 PN. PATMANI A/P RAMAIAH 13-Apr NURSING PROGRAMME DE-PARTMENT

Lecturer/coordinator

9 CIK.FARAH AYUNI BINTI RAM-LAN

17-Apr GENERAL STUDIES Assistant lecturer

10 PN.ZURAIDA BINTI RAMLI 18-Apr DIPLOMA IN RADIOGRAPHY PROGRAM

Asssistant Lecturer

11 CIK. NURUL SYAMSINA BT ABDUL HAMID

19-Apr HUMAN CAPITAL DEPART-MENT

General Assis-tant/Receptionist

12 PN. FATHIYAH BINTI HJ MOHD NOOR

21-Apr NURSING PROGRAMME DE-PARTMENT

Instructor

13 CIK.NOR FAUZIANA BINTI ABD RAHAMAN

24-Apr LIBRARY UNIT Officer

14 EN.NAZRI BIN SARIF 25-Apr DIPLOMA IN RADIOGRAPHY PROGRAM

Instructor

15 PN.NOORALIA BINTI MOHD KHALID

27-Apr NURSING PROGRAMME DE-PARTMENT

Admin Assistant

16 EN.MOHD RIZAL BIN MOHD ZAINAL

30-Apr INFORMATION TECHNOL-OGY DEPARTMENT

Technician (Audio Visual)

A BIRTHDAY IS JUST THE 1ST DAY OF ANOTHER 365 DAYS OFJOURNEY AROUND THE SUN, SO ENJOY THE TRIP

BIRTHDAY ANNOUNCEMENT

HUMAN CAPITAL DEPARTMENT

Page 12

FIRST NATIONAL LEVEL NURSING STUDENTS DEBATE CHAMPIONSHIP 2010

UniKL RCMP participated in the above debate competition from 2nd April to 4th April 2010 at

UiTM, Puncak Alam, Selangor.

UniKL, RCMP was represented by Noor Safina Bt Abd Rahman, Vanithaamani d/o Sigamani,

Norazlina Bt Hassan and Adam Hiroki Bin Abd Maulud. They were accompanied by their nursing

lecturers, Madam Patmani and Cik Pareha.

When we arrived at the venue, we were welcomed by the committee members for registration.

We received goody bags and the keys to our rooms. The briefing was given by Miss Nurul Asy-

ikin who was the head of the program who explained to us the schedule for the event. Mr. Iqbal

Hafiedz who is the C.E.O of Malaysian Institute for Debate and Public Speaking explained to us

the nature of a debate since there were some novice debaters from a few colleges. Then, some

professional debaters performed a mock debate for the benefit of the participating teams. The

adjudicators also had their briefing about the scoring system for the debate.

We ended the tiring day with dinner at the cafeteria.

Registration

Getting ready for the crunch

Page 13

3rd APRIL 2010 In the preliminary round of the competition, we met the diploma students from KPJ Nilai on

the topic “Genetically Engineered Food Should Be Banned Until Its Proven Safe”. We won the

first round as the government side where Vanithaa took the role of the Prime Minister, Azlina as

the Deputy Prime Minister and Safina as the whip. Then we proceeded to the second round with

the topic “Parents Should Be Punished for Their Clinically Obese Children”.

We won as the opposition side for the second round of competition against the Bachelor degree

students from UiTM Puncak Alam Team 2. The exhausting day continued on to the final round for

the day which was to decide the group which would make it to the semi final the next day. We lost

the round on the topic “Needle Exchange Program Should Be Implemented Immediately” to the

bachelor degree students of UITM Puncak Alam Team 1. Luck was not on our side.

There was only one way we could make it to the semi finals the next day. After tea time, we de-

cided not to go for dinner because we wanted to have some rest after the tiring day and some

practice while waiting and wondering if we could make it to the next round.

FIRST NATIONAL LEVEL NURSING STUDENTS DEBATE CHAMPIONSHIP 2010

Quarantine room

3rd round of competition

Page 14

FIRST NATIONAL LEVEL NURSING STUDENTS DEBATE CHAMPIONSHIP 2010

4th A PRIL 2010 We were very excited when Mr. Iqbal Hafiedz announced that UniKL, UiTM Team1, KPJ

Nilai and KPJ JB had made it to the semi-finals. We were to meet KPJ JB, while UiTM Team1

was to meet KPJ Nilai. The topic was “Sex Education in Schools Should be Taught by Nurses”.

We won the semi-final and made it to the final.

We were then told that the UiTM Team1 had won the other semi final which meant that we had

to meet them again in the final on the topic “Public Hospitals Should Only Employ Nurses with

Minimum Qualification of Bachelor’s Degree”.

A dream come true- we beat all odds to emerge as the CHAMPIONS of the 1st National Nursing

Students Debate Championship 2010. It was a wonderful feeling.

UniKL Can do it - The morning before the semi–final and the final

The final show down

The victorious UNIKL RCMP team with the CEO of the Malaysian Institute for Debate

and Public Speaking.

Report prepared by, Vanithaamani a/p Sigamani UNIKL RCMP Debater

Page 15

MEMO

Page 16

NEWS AND UPDATES

Page 17

NEWS & UPDATES

Dear all staff, Kindly be informed that affective from 1st April 2010 Puan Fadziah binti Ismail is a head of Nursing Programme.

Thank you.

Dear All, Universiti Kuala Lumpur Royal College of Medicine Perak takes this opportunity to congratulate Dr. Jefri Irwan Harris for winning the 4th prize in the report writing competition held by Astral-Zeneca. He was given the opportunity to present his pa-per on “Neuroleptic Malignant Syndrome in Disguise” at the MPA and Neuroscience Symposium at Le Meridian Hotel, Kuala Lumpur on 17th April 2010. Let’s pray for the success of Dr. Jefri Irwan Harris and may he continue to write and become a successful researcher in the near future. Prof Dr Hashami Bohari

Page 18

8 April 2010 To : MBBS Academic Programme Nursing Programme Diploma in Pharmacy Programme Diploma in Radiography Programme Diploma in Physiotherapy Programme Academic Services Department Student Affair's Department Laboratory Unit Administration Unit Corporate Communication Unit Dear Sir/Madam,

LETTER OF APPRECIATION With reference to the recent Universiti Kuala Lumpur Royal College of Medicine Perak’s Counselor Seminar programme held on 6 March 2010, I would like to thank everyone for your involvement and contribution as a committee member of the event. Cooperation from the various parties has ensured a smooth organisation and execution of the whole event. It is hope that in the future you will continue to contribute your effort to Universiti Kuala Lumpur Royal College of Medicine Perak not only in similar events but in other avenues as well. Thank you. Yours sincerely,

DR. AHMAT ZAMRI BIN ABDULLAH Registrar

Page 19

UniKL-RCMP

PAMERAN

TEKNOLOGI MAKLUMAT 27 ARRIL – 29 APRIL 2010

PERPUSTAKAAN UniKL RCMP

INFORMATION TECHNOLOGY EXHIBITION

27 ARRIL - 29 APRIL 2010 UniKL RCMP LIBRARY

Page 20