April 15, 2015A learning experience

The Strategic Planning Process at FHR School of Business

Area: 163,820 sq km

Population: 573,311 (July 2014 est.)

GDP per capita: USD 12,900 (2014 est)

Main source of income: the mining industry, with exports of alumina, gold, and oil accounting for about 85% of exports and 25% of government revenues

Suriname

Suriname

FHR Lim A Po Institute for Social Studies in Paramaribo, Suriname

FHR Institute for Social Studies

Offered by:

Master in International & Comparative Law

Program:

Programs

Bachelor of Business Administration Program

Master of Business Administration

Master of Public Administration in

‘Governance’

Master of Small & Medium Entreprise Management

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Vision

FHR promotes a voluntary and self-motivated pursuit of lifelong learning for personal and professional reasons.

FHR is an institute for higher education

contributing to modernization of society by enhancing performance of management, governance, legal practice and business and is aspiring to be “a state-of-the- art integrated institute of accredited bachelor and master programs”

‘To provide undergraduate education in management, finance, international business and commerce at international standards in a stable and orderly learning environment, ensuring that students can develop their talents to their full potential and become highly competent professionals.’

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Mission of FHR School of Business

Strategic Plan (EFQM)

Annual year plan (A3)

Periodic Management Assessment & Review

Planning management cycle

Annual planning cycle

Key drivers strategic planning

• Shared responsibility

• Continuous improvement

• Comply to international standards

• Implementing standardized policies and procedures

Comply to international standards

Strategic map

Step 1 Step 2 Step 3 Step 4 Step 5

Profile of the school

Resources

Business environment

Inte

rnal

fac

tors

Ext

ern

al f

acto

rs

SWOT-Analysis

Strategic positioning

Mission

Broad based Operational

Goals

Broad based Student Learning

Goals

STRATEGIC ACTIONS AND

FINANCIAL PROJECTIONS

(5-year forecast)

Our mission:

To provide undergraduate education in management, finance, international business and commerce at international standards in a stable and orderly learning

environment, ensuring that students can develop their talents to their full potential and become highly competent and ambitious professionals.

Broad-based student learning goals

The student Is able to collect and interpret relevant data with the aim to form a judgment that

is partly based on the consideration of relevant social, scientific or ethical issues.

Mission linked to objectives & CSF

Strategic actions (Critical Successdefining Factors - CSF)•Mastery of characteristics of effective teaching•Excellent student outcomes

EFQM Model Components

EFQM Criteria

Fundamental concepts of excellence

RADAR

Fundamental Concepts of Excellence

EFQM Model criteria

The RADAR

Planning Dashboard

Management review

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