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3Q20 ResultsOctober 30, 2020

Results3Q20

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3Q20 Results

Growth + Profitability + Cash Generation3

R$ 7,264 MMTotal GMV

+56.2%R$ 252 MM

Adjusted EBITDA

+65.7%R$ -37 MM

NET RESULT

-64.1%

R$ 2,664 MMNET REVENUE

+58.5%9.5 %NR

Adjusted EBITDA Mg

+0.4 p.p.R$ +161 MM

CASH GENRATION(Variation Net Debt)

+79.8%

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Market B2WMarket B2W

52.8%

45.8%

9M203Q20

+7.0 p.p.+12.7 p.p.

GMV Growth vs. Market¹

56.2%

43.5%

(1) Ebit/Nielsen

HybridDigital Platform

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Hybrid Digital Platform

TRAFFIC

ASSORTMENT

CLI

ENTS

B2W PLATFORM

E-COMMERCE (1P)

MARKETPLACE (3P)

CREDIT ANDPAYMENTS

BIT SERVICES (TI)

B2WFULFILLMENT

SELLERS

Powerful. Business Platform

Connecting.People, Business, Products and Services

Network.Premium Choice for Sellers with Powerful Network Effect

1P (Direct Sales)

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+59%1P GMV

VS. 3Q19336K

ASSORTMENT

Items (+12% vs 3Q19)

HIGHLIGHTS

ToysSmall Appliances

BooksHousewares

+55%3P GMV

VS. 3Q1956.1MM

ASSORTMENT

Items (+270% vs. 3Q19)

HIGHLIGHTS

Sports & LeisureGames

GroceryFurniture

3P (Marketplace)

Digital Solutions (End to End)

8

21.6MM

B2W Entrega

8.1Bn

SKYHUB

GMV in 9M20, R$ 1.5 Bn (off-platform)

deliveries in 9M20 (+53% vs 9M19)

+365%

B2WADS

in revenue in 3Q20 (vs. 3Q19)

R$745MM

Credit Seller

R$7.3Bn

Discounting of Receivables (3P)

+62% vs 9M19Pre-Approved LimitR$2.7Bn

Branded Credit Card

in transactionsin 9M20

Financial Services

+12.5MM

R$1.1Bn

+55

Downloads

Features

3Q20 Highlights

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TPV last 30 days

Ame Credit CardLaunched in Oct/20

• Unique Benefits• Digital-first• Automatic Approval• Fee exemptions• Issued within 9 min (Ame App)

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HighlightsOperational

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# SELLERS

79.9 K

Dec/19 Sep/20

46.8 K

Sellers and Assortment

+33.1Thousand

# ASSORTMENT

56.4 MM

Dec/19 Sep/20

29.5 MM

+26.9MM

Mobile Highlights – 3Q20

INSTALL BASE¹

47.1 MM

MAU

36.0 MM

MOBILE TRAFFIC²

82.5%

Source: App Annie¹Install Base at Sep/20²Mobile Traffic in 3Q20 13

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3xhigher

Frequency

+4xorders

+5xper user

Spending

3xhigher

Ship from Store

Page Views

Americanas MercadoGrowth of 8x in 3Q20 (vs. 3Q19)

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•Expansion: 43 cities

•States: SP, RJ, ES, RS, BA and PE

•Delivery with Electric Bikes

+

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3 new FCs Totaling 20 FCs in 10 States.

33%

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MULTIMODALPLATFORM

of deliveriessame day (1P and 3P).

SORTATION CENTERS

Automation ofFulfillment Centers

• 7 FCs Automated

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• B2W: 50% of Shipping Volumes

October 2020Launch of filter for

fast delivery

Seals

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delivery in 3 hours

delivery by 12:00

delivery by tomorrow

delivery by monday

delivery by tuesday

delivery by wednesday

delivery by thursday

delivery by friday

delivery by saturday

delivery by sunday

NetworkLargest network of pick-up points

(10,171 Pick-up Points)

2h deliveryLocal Marketplace

(5,000 Americanas and Stores ofSellers)

Everything. Anytime. Anywhere.

1h pick upAmericanas and Sellers

(3,200 Stores)

Acceleration of O2OGMV of R$ 1.1 Bn in 3Q20 (+96% vs. 3Q19)

Infinite Shelf100% availability & assisted

sales(1,703 Stores)

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Preparations4Q20

• Inventory reinforcement (+ R$655 MM vs 3Q19)

• Fastest delivery in Brazil

• Super Cashbacks with Ame

• Live Commerce

• Incredible Offers

• Leverage of O2O

• Sellers with adequate assortment

• Negotiations with Suppliers

• Pricing Intelligence

• Projecting Demand at B2W

• B2WADS Campaigns

• Black Friday with Ame

1P 3PE-COMMERCE MARKETPLACE

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