NTT Europe Visão geral da empresa

Dezembro 2011

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Sobre nós

• NTT Communications is the international and long distance service arm of NTT (Nippon Telegraph and Telephone)

• Global networks and IT management solutions to customers in more than 150 countries

• ICT Solution Provider: managed networks, enterprise hosting, IT management services

• Global Tier 1 IP Backbone (AS2914)

• Secure closed networks with over 100,000 MPLS ports

• IPv6 technology pioneer (dual stack IPv6/IPv4 network)

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FY2010 Financial Results (ended March 31, 2011)

Operating Revenue $15.4 billion (1.25 trillion yen)

Net Income $1.21 billion (97.9 billion yen)

Employees 13,400 worldwide

1. Conversion rate of JPN¥80.84 = US$1 (as of May 31st, 2011). This conversion is for a reference purpose only. 2. The figures in the table above represent figures for NTT Communications Group (NTT Communications and its subsidiaries) after adjustments and eliminations for

intragroup transactions. 3. Employee number above is total of employees inside Japan (8250) and outside Japan including NTT Com group companies (5150) as of June 2011.

Note:

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NTT Organograma

Soluções

Recursos IT

Segurança

Hosting

Data Centre

Network

Aplicações

Empresariais

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ICT Estratégia

Há sempre espaço para a nossa

oferta de serviços crescer e a NTT

vai continua r a investir em novas

tecnologias TIC e soluções.

Os nossos clientes

Companhias

Aéreas Indústria Desporto Agências

Bancos e

serviços

financeiros

Serviços

Profissionais

Consumo/

Web

5

6

Reconhecimento pela qualidade de serviço e suporte ao cliente

• Ranked 3rd in overall satisfaction evaluation

• “Diamond Award” in Billing Category

• Received “Gold Award” in 8 Attributes

– Customers highly evaluates NTT Communications

capabilities in network installation, operation and billing

“NTT was rated first, retaining its previous position

as the most competitive carrier. It obtained …… top

marks in …reliability, support, installation, repairs

and price. It also received high marks for

performance and good marks for range of options.

In this category NTT is best value for money.

Inquérito Gartner utilizador final 2010*

Top Carrier Best International IP-VPN

Top Carrier Best Local Leased lines

Top Carrier Best Broadband Access

Prémios e Certificações

NTT Communications enjoys very high levels of

customer satisfaction, thanks to factors such as

proactive SLA management .” Gartner March 2010

Telemark‟s “Voice of Customer: Data VPN” - Customer Satisfaction Report -

(April 2010 Issue)

* Best International Carriers in Asia/Pacific

• Owning and operating extensive global infrastructure (both

terrestrial and under-sea cable participations)

• Building out a large data center infrastructure

• Broaden ICT capabilities with group companies such as

Dimension Data, Integralis, Secode, and Emerio.

On NTT Com‟s strength:

Current Analysis company assessment report “NTT Communications”

(12th January 2011)

Posicionamento da NTT na Ásia Pacifico

Positioned as a Leader in Network Service Providers.

“Magic Quadrant for Asia/Pacific Network Service Providers”,

Gartner (28 June 2010)

“NTT provides consistently high service quality”

“Best data center footprint in Asia, with hosting facilities

in important emerging markets, an increasingly

important requirements for MNCs.”

“It has a broad and well-thought-out portfolio of

managed and IT services”

“It is strong in local service and support, especially in

key manufacturing markets.”

“It provides a good online customer portal for network

and application performance management.”

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Porta de entrada para a Asia

Com escritórios e colaboradores em toda a Àsia-Pacífico, a NTT fornece todo o

conhecimento e competências ás organizações que necessitam expandir-se para

a região

“Ela (NTT) opera numa rede de alta capacidade. A sua rede é

também altamente resistente, com redundância integrada nos

componentes da sua rede principal. Estes factores, conjuntamente

com o bom apoio local, permite aue a operadora tenha uma

confiabilidade muito alta. Ela também oferece um bom desempenho

de rede.

Gartner

• Suporte Global 24x7

• ERC (Europa-Russia-China) Rota

• Baixa latência entre a Europa e a alta

disponibilidade em Hong-Kong, totalmente

monitorizada e garantida com SLA .

Gartner End User Survey, 2010

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• ICT Solution Partner

Local accountability and global support; working in partnership with our customers to

help grow their business

• Gateway to Asia

• One Contract, One SLA and One Service Desk and customer portal within Europe

- SPOC (Single Point of Contact) for bundled services with all NTT Group companies

• Japanese heritage and business principles

- Customer care. Attention to detail. Quality standards. Continuous improvement

- Integrity, trust and reliability

• Commercial and financial stability

$100B company, #31 in Fortune 500, AA credit rating.

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Porque se deve escolher

a NTT?

Escritórios na EMEA para suporte local

10 10

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Network services

Portfolio de serviços na Europa

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Glo

ba

l N

etw

ork

•Data Network

•Global MPLS IP-VPN

•Global Leased Line

•Global Ethernet VPN

• IP Transit

•Global IP Network Transit Service

• IPv6

•Monitoring

•Application Flow Monitoring

•Unified Performance Monitor

Clo

ud a

nd M

anaged H

osting

•Managed Hosting

•Application Management

•Global Virtualisation Services

•Public Cloud

•Private Cloud

•Compute Cloud

•Colocation

•Connecting Global Data Centre

•Streaming / CDN

•Global Disaster Recovery

Glo

bal IT

Mana

gem

ent • IT System

Management

•LAN / Server Management IT

•System Management PC Management

•LAN/Server Management

•Firewall Management

•Secure Remote Desktop

•WAN Performance Management

•WAN Performance Acceleration

Voic

e a

nd U

nifie

d C

om

ms

•Conferencing Systems

•UCaaS IP Telephony Video -Conferencing Instant –Messaging

•Auto Attendant

•Contact Centre Solutions

•Call Recording

Syste

m I

nte

gra

tion

•Project Management

•Professional Services

• IT Helpdesk Outsourcing

• Infrastructure Service

• Internet Gateway and Security

•Server and Storage Farm

NTT Communications –Network Global

Arcstar™

Global Private Network

NTT Communications

Global IP Network

Global Service Delivery in 159 countries and regions

Secure, high quality closed network

Redundant configuration for automatic rerouting

Seamless global IP connection using a single AS for routing stability

The industry‟s most stringent SLAs

The only Asian Tier 1 status with the world‟s largest transpacific capacity

Arcstar Universal ONE

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Detalhes do serviço

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Arcstar Cobertura dos serviços globais

Asia

China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, Bangladesh, Brunei, Cambodia, Laos, Macau, Mongolia, Nepal, Pakistan, Sri Lanka

Oceanía

Atralia, Cook Islands, Fiji, French Polynesia, New Caledonia, New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Vanuatu, Antarctica

América

United States, Brazil, Argentine, Bahamas, Barbados, Belize, Bolivia, Chile, Colombia, Costa Rica, Dominican, Ecuador, El Salvador, French Guyana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago,, Uruguay, Venezuela, Canadá

Europa

France, Germany, Italy, Netherlands, United Kingdom, Albania, Atria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine

Oriente Medio y

otros

United Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syrian, Turkey, Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Uzbekistan

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(UCaaS) Comunications as a Service unificada

Unificado

Comunicação

Serviço

Cloud-based・Global・Collaboration

Video Conferência

IP Telefónico（IP-PBX）

Email

Mensagens

Móvel

Novo Serviço Former Service

《Questões》

Too much Investment for company‟s asset

Drag on overseas deployment due to service is for

domestic only.

Inefficiency operation due to distributed management

《Soluções》

Outsource by cloud-based service

Providing a globally seamless service

Unified and productive collaboration 17

Activos da Companhia・Só doméstico ・Gestão distribuida

HQ

Unified Communication Platform

（Cloud／Collaborative）

Global IP-VPN

IP-VPN

International Branches

（Global）

PST

N

Mobility Feature

Conferencing Feature

（Voice, Video、Web）

Messaging Feature

（Presence、IM）

Other company

External

Domestic Branches

PST

N

UCaaS is a cloud-based, global and collaborative service and offers a comprehensive range of

services including IP Telephony, unified messaging, and conferencing feature.

PBX Feature

SIP Trunking

／.Phone Direct

（Option）

PSTN

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Visão geral do UCaaS Service

WAN Gestão de desempenho

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Acceleration by Application

0

5

10

15

20

25

30

35

CIFS

Clearc

aseCVS

FTPHTTP

MAPI

Notes

Oracle

SAP

SQL Serve

r

Sybase

TSM Backu

p

WebDAV

Tim

es Im

prov

emen

t

High

Low

example on how the network improves after installing WPA

Improvement of network performance between international sites.

NTT Comunications provides this service as a part of his own service,

supporting the instalation, operational concultancy and mantaining the

infrastructure.

*Aceleradores de Rendimiento WAN

NTT Global NetworkHQCustomer Site Overseas

File Sharing (CIFS)

WEB Services (HTTP)

NW Operation Manager

NTT Com´s Global Operation Center

File Transfer (FTP)

File Server

Web Server

WAN Aceleration WAN Aceleration

Stat

us M

onito

ring Status M

onitoring

Global e-VLAN service extends the simplicity of an Ethernet LAN

environment across the world. The service provides protocol-free, meshed, secure, high bandwidth Ethernet

connectivity. Existing LANs can be extended on a global scale. Service Coverage

Japan, USA, UK, France, the Netherlands, Germany, Singapore, Hong Kong, Taiwan,

mainland China, Korea, Malaysia, Australia, India, Thailand

Global e-VLAN Service

Benefits

No special training needed for IT

managers

Global e-VLAN service allows

customers expand their LAN

infrastructure globally at low cost.

Red L2

Customer Site 1

Customer Site 2

Customer Site 3

Voz

Voz

Video

Video

Video

Datos

Datos

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Service Lineup

NTT has the following service lineups for Layer 1 service.

1. Arcstar Global Leased Line Service (Premium Type); Managed BW Service

- NTT provides international leased line service and responsible for end-to-end portion.

Whole circuit is managed by NTT Com and its affiliates.

2. Arcstar Global Leased Line Service (Correspondent Type)

- NTT and overseas carriers other than NTT group companies (e.g. AT&T in USA,

KT in Korea, StarHub in Singapore) correspondently provide international leased line

service.

NTT and overseas carrier have service agreement for commercial, technical and operational

items. (i.e. cable capacity, operation and maintenance, billing, etc. )

A-end

International Link (2)

A-end

Access Line (1)

B-end

International Link (3)

B-end

Access Line (4)

PoP L/S L/S A-end B-end

Serviços Layer 1

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Coverage

Planned Node

Existing Native Node

Osaka

Seoul

Taipei

Sydney

Singapore

Kuala Lumpur Manila

New Jersey

Sao Paulo

Los Angeles

San Jose

Chicago New York Paris Frankfurt

Dusseldorf Brussels

London Amsterdam

Tokyo

Localização PoP para gestão do serviço BW (up to 2Mbps)

- 29 PoPs nativos no mundo.

Beijing

Shanghai Guanzhou

Hong Kong Hanoi

Ho Chi Minh

Jakarta

Bangkok

Mumbai

Dubai

Milan

Correspondent service

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Coverage

Planned Node

Existing Native Node

Osaka Taipei

Sydney

Singapore

New Jersey

Los Angeles

San Jose

Chicago New York

Paris

London Amsterdam

Dallas Tokyo

Localização PoP para gestão do serviço BW

(45Mbps and above) - 23 Native PoPs worldwide

Guanzhou

Hong Kong Hanoi

Ho Chi Minh

Jakarta

Bangkok

Mumbai

Dubai

Correspondent service

Seattle

Atlanta

Frankfurt

Seoul Beijing

Shanghai

Streaming NTT e Serviços CDN

• Robust delivery of HTTP

• HTTPS with Shared or Private certificates

• Full Streaming Support: Live/VOD using

Windows Media Server, Adobe Flash Media

Server, Silverlight

• Virtual Hosting – cache server based storage

• Expanded APAC Footprint (JP, HK, Sydney,

Singapore)

• Functionally Rich portal

• Basic Web site analytics

• Options for expanded traffic analysis

• Fast Provisioning: NTT Europe can provision all

global sites

• Highly rated Customer Portal

• World Class speed of delivery

• Competitive Pricing

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Main features

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• 25% faster than other leading CDNs Faster Delivery

• one low price for streaming & http Better Value

• 100% SLA with Keynote A+ Rating Total Reliability

• Reseller Controls, Reporting, APIs Features that matter

NTT Streaming and CDN services are powered by the partnership with Edgecast; this alliance offers a superior, cost-effective global content delivery service that gives our

customers and resellers competitive advantage in the delivery of digital media

Streaming NTT e Serviços CDN

With locations in... •North America: Atlanta, Chicago, Dallas, Los Angeles, Miami, New York, San Jose, Seattle, and Washington DC •Europe: Amsterdam, Frankfurt, London, Madrid and Paris •Asia: Hong Kong, Singapore, and Tokyo •Australia: Sydney Locations coming soon... •Middle East: Dubai

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Serviços de Infraestrutura da NTT

*NTT Com’s PoPs in Asia region are also available

http://www.edgecast.com/network/map/

Streaming e Serviços CDN da NTT

NTT Com‟s Core Data Centre

Japan

Hong Kong

Singapore

EU

Proposta de Valor da Rede

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Rack-to-Rack;

Data Centre Connectivity (Layer 2) Services over

NTT Com‟s Core Data Centres

USA

Inter-DC Connectivity Service

Asia multi-hub

- Japan (the main Trans-Pacific gateway)

- Hong Kong (the main gateway of China)

- Singapore （the center of Southeast

Asia and South Asia）

Super high way connected NTT Com‟s

core data centres with high capacity links

- Network and server load balance,

disaster recovery, quick deployment

(As of May 2011)

*Excluding Japan domestic cities.

Wuxi

Düsseldorf Frankfurt

Madrid

London Saint Denis

Slough

Paris Geneva

Amsterdam

Sydney

Jakarta

Singapore Cyberjaya

Bangkok Manila Hanoi Hong Kong

Guangzhou Taipei Shanghai

Beijing Tokyo Seoul

Mumbai

San Jose, CA Santa Clara, CA

Sao Paulo

Connecticut, CT New York, NY

Sterling, VA Ashburn, VA

Com Data Centers a nível mundial

Improving application performance between oversea locations and accelerate the network speed, NTT Communications fully supports from pre-installation consulting to operation and maintenance. We service over 31 cities in 20 countries/regions(*) around the world corresponds to your global expansion smoothly.

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Johannesburg

Rede Europeia

29

Serviços de Rede fechada (Já com presença em África)

NTT Com IP-VPN Network

Presta serviços em 159 países/regiões

Possui parcerias globais POP + parcerias regionais com outros operadores

The Number of Countries by

Service Availability

Global IP-VPN: 159

Global Leased Line: 46

Global ATM: 29

Global Super Link: 10

Hong Kong

London Frankfurt

ERMC

Tokyo

HSCS

(Europe-Russia-Mongolia-China Cable）

Consortium: TransTeleCom, Ulan-Bator Railway, China Unicom

Section : London – Hong Kong

RTD: approx. 180 msec (HKG-LON)

[cf : SMW3 Route=250msec, trans-pacific route=330msec]

(Hokkaido-Sakhalin Cable System)

Joint project of TransTeleCom and NTT Communications

Section : Ishikari – Nevelsk

Capacity: 640Gbps

ERMC

HSCS

Global Connection with Diversity

Transporte – Rota Russa

Partners & Ownership

Companies

Operation Center

Partial Ownership

NTT Com Affiliates &

Representative Office

Partner Carrier

PoP

Presença forte na Ásia-Pacífico

Opinião dos clientes

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Clientes de Serviços no Reino Unido

Managed and

Cloud Hosting

Video Streaming

and CDN

International

Network

34

Clientes de Serviços na Alemanha

Managed and

Cloud Hosting

Video Streaming

and CDN

International

Network

IT-Outsourcing

35

Clientes de Serviços em França

Managed and

Cloud Hosting

Video Streaming

and CDN

International

Network

36

Clientes de Serviços em Espanha

Managed and

Cloud Hosting

Video Streaming

and CDN

International

Network

37 37

Clientes de Serviços em Portugal

38 38

International

Network

39

“Making our services available via the cloud was vital in growing the footprint of our business and

making it more widely accessible. With CentraStage now gaining increasing traction and profile in

the US, it is also important that we have a hosting partner who can provide load-balanced

infrastructure around the globe. NTT ticks all the boxes in this regard.”

Christian Nagele, Managing Director of CentraStage, supporting ove 100,000 devices remotely

O que os nossos clientes dizem …

“Having a technology infrastructure that can match our business objectives over the next five

years is critical in being able to provide the same quality of service that our existing customers

have always enjoyed, whilst still attracting new customers to Lebara in all our markets. NTT

Europe provided this infrastructure, giving us confidence in our technology to continue our

success.”

Tristan Brandt, Managing Director, Lebara

“The decision to move into the cloud was sparked by plans to re-fresh the front-end of the main

website and ambitious plans to increase online interactions and discussions about art. We wanted

a solution that would support our growth and innovation. NTT Europe‟s clear and professional

approach made the cloud computing concept the right one for us at this time.”

Rob Gethen Smith, Information Systems Director, Tate Galleries

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O que os nossos clientes dizem …

“NTT Europe‟s technical expertise is without question and their flexible „sell with‟ approach means

they work closely alongside us to convince customers of the wisdom of selecting NTT Europe's

hosting solution.”

Alistair Forbes, Managing Director 2e Systems

Using NTT Europe‟s international content delivery network has made us confident that our

partners and members receive quality content without interruption.”

Mie Mun, Head of IT CIMA

“NTT Europe more than delivered on these challenges [to deliver highly complex and scalable

solutions] and we now see them as a partner we can truly rely on to support our business.”

Steve Homan, CIO Fitness First

NTT Europe offered flexibility in billing with the option of local billing in each country rather than

centralised billing in a single currency.”

Simon Miller, Network Management Officer University of Nottingham

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“Our focus is that the carrier should be financially stable, it should have low possibility of a merger,

.... and it should be able to provide consistent service for the long term. .....NTT Communications

is qualified in all these fields.”

Bardo Werum, Vice President, Cross Industries & Operations Lufthansa Systems

O que os nossos clientes dizem …

It is crucial that we can rely on our web hosting and network infrastructure to scale up rapidly and

effectively to cope with the huge peaks in demand created by Davis Cup. We‟ve seen how NTT

Europe has managed other major sports events and online broadcasting so they were a natural

choice.”

Mat Pemble, ICT Manager ITF

Not only did NTT Europe in France offer us the best price, but we realised that being hosted in

France would bring us physically closer to the majority of our users, and so enable us to provide

them with even better response times.”

Alexandre Baumeister, IT Director Boursorama

Obrigado.

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