appropriate evidence website - ceg
TRANSCRIPT
Appropriate evidence
Ethical questions concerning the use of Evidence in health care policy
Prof. D.W. Willems
Prof. R. Vos
G. Palmboom
P. Lips, general practitioner
Monitoring Report Ethics and Health 2007
Centre for Ethics and Health
Appropriate evidence. Ethical questions concerning the use of evidence in health care policy Publication of the Centre for Ethics and Health
ISBN 978-90-78823-05-6
All rights reserved
This publication can be cited as follows: Council for Public Health and Health Care. Appropriate evidence. Ethical questions concerning the
use of evidence in health care policy. Monitoring Report Ethics and Health 2007/4. The Hague:
Centre for Ethics and Health, 2007
You can download this publication via www.ceg.nl / www.rvz.net
Appropriate evidence 3
Tot the Minister of Health, Welfare and Sport
Dear Minister,
Scientific evidence is playing an increasingly important role in both
health care and health care policy. Yet is this emphasis on scientific
rigour appropriate for every form of care? That is the key question
posed in this monitoring report that we are pleased to present you with.
The monitoring report has been written by four authors on behalf of the
Centre for Ethics and Health (CEG). The Council for Public Health and
Health Care, which works together with the Health Council of the
Netherlands in the CEG, approved the monitoring report on 20
September 2007.
The advance of evidence-based medicine has led to many positive
changes. The structured approach of weighing up scientific evidence
and making this available in standards and protocols is helping to
increase the quality of medical care provided. Currently this method is
also being used to decide what forms of care should be covered in the
basic health insurance package.
However, it is not all good news. The emphasis on scientific evidence
can lead to a reduced appreciation for forms of care where such
evidence is difficult to produce and to the neglect of elements such as
attention, trust and 'presence'. There is a risk that the ethical question
as to what constitutes good care could be reduced to what is proven
effective care. The effect of a cholesterol inhibitor can be determined
with extensive and often expensive research. The effect of
physiotherapy in a nursing home, with elderly clients who often suffer
from several complaints is, however, far more difficult to investigate.
Parnassusplein 5
2511 VX The Hague
P.O. Box 19404
2500 CK The Hague
Tel +31 70 340 5060
Fax +31 70 340 7575
E-mail [email protected]
URL www.ceg.nl
Date
22 January 2008
Your letter of
--
Your reference
--
Our reference
CEG/U08-002
Direct line
+31 70 340 5815
Subject
Monitoring Report
Appropriate evidence
4 Appropriate evidence
If we fail to take this difference into account then important values in
health care could be threatened. Certain forms of care could suffer a
loss of status, and eventually resources, with negative consequences
for both health care professionals and patients.
We need to ask ourselves which type of evidence is appropriate for
each form of care. Hard evidence should be obtained wherever possi-
ble. Yet for forms of care where this is not a realistic option, other re-
quirements need to be set. To summarise: appropriate evidence must
be sought.
The same applies to the supplementary health insurance package.
There we observe that patient preferences are the decisive factor. That
puts health care providers in a difficult position: they are frequently
required to work in an evidence-based manner and then all of a sud-
den not. Therefore, in such cases, the search for appropriate evidence
is also relevant.
Yours sincerely,
Rien Meijerink, PieterVos,
chair RVZ general secretary RVZ
Appropriate evidence 5
Contents
Executive summary 6
1 Appropriate use of evidence? 9
1.1 The complexities of decisions about health care 9
1.2 Ethical explorations 10
1.3 Report outline 11
2
Use in health care practice and policy 12
2.1 Development of evidence-based medicine 12
2.2 Use in current health care practice 15
2.3 Use in current policy 17
2.4 Conclusion 19
3
Possibilities and limitations of evidence 21
3.1 Prioritising evidence 21
3.2 Gaps in the availability of evidence 22
3.3 Consequences of the differences in levels of evidence 25
3.4 Conclusion 29
4
Consequences for the health insurance package 30
4.1 Dilemmas in compiling the basic health insurance package 30
4.2 Dilemmas in compiling the supplementary health care package 32
4.3 Conclusion 34
5
Key considerations for policy and research 36
References 38
Appendices 42
6 Appropriate evidence
Executive summary
The advance of scientif ic evidence
Research results are playing an increasingly important role in the decisions taken about medical
treatments. In recent years an extensive system has been developed for this purpose in which results
from different types of research are awarded a different value from 'hard' to 'soft’ evidence. If there is
enough hard evidence for the effectiveness of a treatment then this will be included in a professional
standard.
This standard will subsequently serve as the guiding principle, despite the continuing importance of
the patient's input and the fact that it is the health care professional who will ultimately decide whether
or not the protocol should be used for the patient concerned. Therefore scientific evidence alone is
not enough but instead forms one of the three aspects of what is termed evidence-based medicine.
Yet as the term suggests, evidence obtained from research plays an important role. Scientific
knowledge has a high status, the number of publications is still rising enormously and the system of
evidence-based medicine used in health care is also starting to penetrate public health policy, where it
is also increasingly being used to support decisions with scientific knowledge.
An example of this is the drawing up of the basic health insurance package. Yet interestingly, scientific
knowledge scarcely plays a significant role in the drawing up of the supplementary health insurance
package. There the wishes of the patient are the decisive factor: health insurers provide packages that
meet consumer demands. Therefore in practice these contain quite a number of treatments for which
no evidence whatsoever is available.
These developments raise the question as to what is an appropriate role for scientific evidence within
the current health care system and current public health policy. Is evidence according to the criteria
of evidence-based medicine the best way of substantiating the value of all forms of care? And how
should the three elements of evidence-based medicine – the best available knowledge, the
judgement of health care professionals and the preferences and needs of patients – relate to each
other to ensure an optimal quality of health care and good health care policy? That is the key question
considered in this monitoring report.
The pr ice of evidence
There is much to be said for trying to support medical decisions with scientific evidence. In the history
of evidence-based medicine, fine examples can be found of enormous quality improvements realised
as a result of working with tried and tested methods. Methods have been developed for this approach,
and protocols ensure that the latest findings are made available for health care professionals; with the
current growth in knowledge it is impossible for individuals to keep abreast of the latest develop-
ments, let alone assess these on the basis of their merits. The evidence-based approach means that
patients can be assured consistency in their treatment, irrespective of the health care professional
treating them.
Appropriate evidence 7
In public health policy, a legitimate effort is also being made to support decisions with scientific
evidence. Policy makers also want to do what works and to discard things that are pointless or
counterproductive. Information about the effectiveness of a measure can be used to determine
whether the benefits justify the costs. The approach of evidence-based medicine provides leads for
this.
However, there are catches in the quest for increasingly more and harder evidence. One problem is
that not all forms and elements of health care can be easily investigated according to the methods
prescribed for evidence-based medicine. The obstacles can be methodological but also financial and
ethical.
For example, the efficacy of a specific medicinal product can often easily be tested in a randomised
controlled trial (RCT) with a large group of study subjects and a control group. Such investigations
are very expensive but can usually be financed by the pharmaceutical industry (even if that in turn is
reflected in high costs for medicinal products – evidence is anything but cheap). This is not the case
where preventive measures are concerned which do not bear any immediate effect, or for the treatment
of elderly patients who suffer from several conditions at once. Then it is difficult to select a stable study
group and there are many factors that cannot be controlled but which can influence the outcomes.
Finding an interested party willing to finance the research can also prove difficult.
Another completely different area is the elements of health care that are usually referred to as guidance,
attention and 'presence'. In these cases the nature of the 'intervention' demands a different form of
evidence than that generally accepted in evidence-based medicine.
There is a risk that where it can be easily proven that certain forms of care and measures result in
health gain then these will receive greater attention, whereas others will suffer a loss of status, and
eventually resources as well, due to a lack of hard evidence. That danger will definitely be present if
the methodology of evidence-based medicine is used in an increasing number of contexts. Then not-
proven interventions will increasingly come under fire.
Moreover, practice has taught that people easily forget that there is a fundamental difference between
'not proven that it works' and 'proven that it does not work'. Further it should also be remembered that
only 10 to 25% of current medical treatments are based on evidence. At present, efforts to obtain
evidence seem to outweigh the actual evidence obtained.
If despite these nuances the focus still comes to lie on hard evidence then, and certainly where that
cannot be obtained, important values within health care could be lost. In some cases searching for
evidence of health gain is not even relevant. Paying attention, not being in a hurry, a kind word: we still
value such things, even if their 'effectiveness' can never be proven.
The variable role of evidence in health care insurance pack-
ages
What does all of this mean for the decisions about treatments that are included in the basic health
insurance package, and the treatments in the supplementary package? Here we find the remarkable
situation that evidence is increasingly becoming the guiding principle in the basic health insurance
package, whereas for supplementary packages the wishes of the consumer play the decisive role.
In the basic health insurance package there is the danger that the hard form of scientific evidence will
acquire a great deal of weight, even though 'proven efficacy in a research situation' is not the same as
' practically applicable in the complex daily reality'. Such a scenario also limits the judgement of the
8 Appropriate evidence
health care professional and the preference of the patient. And with this the quality of care provided
will eventually be put at risk.
The solution is to search for types of evidence that are appropriate to each form of care. In many cases
that can be hard evidence, according to the methodology of evidence-based medicine. However, other
types of research can also yield appropriate evidence. Furthermore, these can help to prevent the
development of a competition for evidence that pushes up the costs of health care even further still,
as hard evidence is expensive whereas an effective intervention can often be investigated in another
manner. After all, a significant clinical effect can be demonstrated even with a small group of patients.
Whereas in the basic health insurance package there is a danger of too great an emphasis on a certain
type of evidence, in the case of supplementary packages evidence scarcely gets a look in. And that is
hardly surprising. After all these packages are aimed at enabling people to insure themselves for care
that does not satisfy the criteria for the basic package. Accordingly these packages contain a wide
variety of care forms, from dentistry to health resort trips, and for a considerable number of the
treatments reimbursed, there is no evidence that these work. This applies, for example, to the
alternative therapies included in virtually every supplementary package but also for the medical check-
ups that are increasingly being offered.
Of course people are free to take out insurance for non-proven treatments. Perhaps there are
occasions when the supplementary package is a useful parking space for non-proven treatments that
are rightly or otherwise – further research will need to show this – excluded from the basic package.
On the other hand, the fact that insurance can be obtained for some forms of care unduly accords
these a status: 'if I can obtain insurance for it then it must work'.
An even more difficult problem is where treatments are offered despite evidence that these do not
work. Such cases also illustrate how the differences in levels of evidence between the basic package
and the supplementary package can place the health care professional in a difficult situation.
Evidence-based working, which is further the creed of clinical practice, would not appear to apply in
certain cases. That leads to a strange fragmentation, which could ultimately lead to the confidence
placed in the health care professional being damaged, even though a good therapeutic relationship is
crucial for the quality of care provided.
Solving this problem therefore requires a greater role for evidence in the drawing up of supplementary
packages. Such a use of evidence should lead to the exclusion for treatments that have clearly been
proven not to work. Combining the sale of worthwhile and not-proven treatments is equally undesirable.
Towards the use of appropriate evidential value
The differences between the basic and supplementary packages in terms of the importance attached
to evidence could be reduced. However it remains obvious that in the basic package, where solidarity
continues to be an important element, other, heavier advice will be considered more appropriate than in
the supplementary package, where the consumer's choice is the decisive factor. Yet for the basic pack-
age the current definition of appropriate evidence can be extended. This would allow justice to be
done to the complexity and value of treatments that are more difficult to capture in terms of hard fig-
ures.
Appropriate evidence 9
1. Appropriate use of evidence?
1.1 The complexit ies of decisions about health care
Three types of in formation are needed
Two parties have always been involved in decisions about medical treatments: the medical practitioner
and the patient. More recently a third 'party' has become involved in this process: the scientist, who
supplies knowledge about the efficacy and suitability of interventions – commonly referred to as
'evidence'. Evidence-based medicine (or EBM) is now a widely understood term. The concept arose in
clinical practice, where three types of information are needed for a well-grounded decision.
Firstly, information is needed about the requirements and wishes of individual patients. What do they
need and what is the treatment objective? For example, there is a considerable difference between
someone who hopes to be cured and someone who is in the last phase of his or her life and wishes to
maintain as good a quality of life as possible. Secondly, there is a need for research results that
provide information about the effectiveness of a certain treatment, in other words: what is the
probability that the patient will benefit from the treatment concerned. Thirdly, there is a need for
professional expertise. Professionals can assess what is the best form of treatment in view of the
available scientific knowledge on the one hand and the treatment objectives, wishes, and possibilities
of a patient on the other.
The increasing importance of evidence-based medicine is certainly a welcome development. After all it
signals a move towards decisions made on the basis of scientific arguments and aimed at realising as
high a quality of care as possible. However in practice, finding the right balance between the three
types of evidence and the values underlying these is far from easy. A lack of information, differences
in the degree of certainty and conflicting findings and interests are some of the problems encountered.
And what should one do then? Which aspect should be given the most weighting?
This question not only arises in concrete cases, for example, when a nursing home physician has a
protocol for the treatment of a condition yet needs to consider whether it in the interests of a dementia
patient to apply this. The implications are far more general. How much value does our society attach to
professional judgements, the wishes of the patient and scientific information?
The advance of scienti f ic evidence
The answer to the above question has changed over the course of time. And the emphasis might
well change again in the future. For example, several decades ago professional judgement carried
more weight than at present. Nowadays, patients have a far greater say. And in recent years an
increasing amount of weight has been attached to scientific evidence.
The term evidence-based medicine clearly indicates the role of science. Although, in principle,
three aspects are distinguished, that is not clear from the term used. That is why a proposal was
recently made in the international literature to replace the term evidence-based medicine with the
term evidence-informed practice (Cox, 2004). This term would more accurately reflect the use of
10 Appropriate evidence
evidence in health care practice. Or as epidemiologist Paul Glasziou puts it: "I suggest we start with
evidence-informed medicine and add a little wisdom. It is clearly time to change 'evidence-based
medicine' to 'evidence-informed practice.' Although 'EBMers' have emphasised the importance of
patients' values in decision making, this is missed in most discussions." (Glasziou 2005).
However, scientific knowledge is still clearly gaining ground. And within the influential approach of
evidence-based medicine certain types of research are preferred to others. Experimental and
quantitative research are the preferred options, whereas less value is attached to qualitative
investigations.
Evidence-based medicine, and within this the increasingly stronger emphasis on hard evidence, is
not only making advances within health care practice. The concept is also increasingly being used
to justify choices within health care policy. For example, it already plays a role in deciding what to
include in the basic health care insurance package. The approach of evidence-based medicine is,
therefore, increasingly being used outside of the context for which it was originally intended.
Yet the same is not true for the supplementary health insurance package. There scientific evidence
frequently plays a subservient role in decisions about what should and should not be reimbursed. The
contents of a package are primarily determined by what consumers are prepared to insure
themselves for, whether or not the care in question is worthwhile.
1.2 Eth ica l exp lorat ions
These developments call into question the role of scientific evidence in the current health
care system and health care policy and how the three forms of information that together lead
to evidence-based actions should relate to each other to ensure an optimum level of care.
To investigate this matter, the following questions will be answered in this monitoring report:
1. How has evidence-based medicine developed?
2. What role does the criterion 'proven effectiveness' currently play in clinical practice and in
government policy?
3. What are the advantages and limitations of 'proven effectiveness' as a criterion in health care and
health care policy?
4. What are the ethical questions associated with using ' proven effectiveness' as a criterion for
drawing up the basic health insurance package and yet not using this for drawing up the
supplementary package?
5. Which concerns in the area of evidence-based medicine, and the role of ' proven effectiveness'
within this, deserve a place on the ethical policy agenda?
These questions will mainly be answered using examples in the area of treatment; diagnostics plays
a smaller role. The reason for this is pragmatic: the discussion about evidence-based medicine and
health insurance packages has until now primarily focused on forms of treatment. However, the
conclusions will be relevant to both areas.
The monitoring report was written by four authors on behalf of the Centre for Ethics and Health (CEG).
The text has been reviewed and approved by the Council for Public Health and Health Care (RVZ),
which together with the Health Council of the Netherlands is responsible for monitoring reports that
are published under the name of CEG.
The findings are based on information from two sources. The first was a literature study, which focused
on historical and ethical publications and on policy documents about the composition of health insurance
packages. The literature study was based on an electronic search in the medical and medical ethics
Appropriate evidence 11
literature, using the key words 'evidence-based', 'ethics' and 'policy' and the search filter 'bioethics'.
The websites of the most important health insurers were also consulted.
The second source of information was interviews with 17 'stakeholders' 1. All interviews had an open
character and started with the question as to what role evidence-based actions played within the
discipline concerned. Subsequently more detailed questions were asked about what the respondent
had stated. Sometimes the visions of earlier interviewees were presented in order to gain a reaction.
On average, each interview took one hour.
1.3 Repor t out l ine
Chapter 2 gives a brief history of developments within the area of evidence-based medicine. How the
method is currently applied in treatment and policy is then reviewed. Chapter 3 contains a discussion
of the pros and cons associated with using proven effectiveness as a criterion. Chapter 4 considers
the ethical questions that can arise if scientific evidence plays the decisive role, as is increasingly
the case in the drawing up of the basic health care insurance package, or a subservient role, as is
the case for the drawing up of the supplementary health care insurance packages. Chapter 5 details
the points that are important for the ethical policy agenda.
1 A general practitioner, nursing home physician, company doctor, nurse, physiotherapist, social worker, health lawyer, palliative care
researcher, patient representative, philosopher/ethicist, physican-epidemiologist, pharmaco-epidemiologist, medical advisor health care
insurer, the Cochrane Collaboration, two health care inspectors, a policy officer from the Ministry of Health, Welfare and Sport and an
employee of the Care Insurance Board (see appendix 2).
12 Appropriate evidence
2. Use in health care practice and policy
How did evidence-based medicine arise? How has it developed? And how is this system used to
weigh up scientific evidence for treatments and policy? This chapter will provide a brief history of
evidence-based medicine and then detail its current status. That will provide a good starting point for
the subsequent analysis.
2.1 Development o f evidence-based medicine
Origins in medical practice
The term evidence-based medicine arose in the 1980s and 1990s, but of course efforts to make
well-founded choices have a much longer history. However, the approach used to support choices
has changed over the years. For example, up into the eighteenth century the phenomenological
approach to diseases was common practice. The patient stated the nature and progression of his
complaints and then the physician made his diagnosis; diseases were mainly classified according
to their symptoms. Observation and physical examination played a subordinate role in this process
(Timmermans & Berg, 2003). By the start of the nineteenth century, major advances were being made
in the disciplines of anatomy and pathology. These went hand in hand with the increasing use of
experiments and the development of statistical methods.
An important impulse for the development of evidence-based medicine came during and after the
Second World War. The explosive increase in new medicines led to a growing demand for studies
into their effectiveness. For example, in 1943 the British Medical Research Council (MRC) started
the first double-blind and controlled study into a potential product against the common cold. The
product was found not to work. Three years later the MRC investigated the effectiveness of a
tuberculosis treatment with Streptomycin. This was the first occasion on which the study groups were
randomised. Besides demonstrating the effectiveness of the antibiotic, this study also showed that it
was feasible to conduct randomised, controlled and double-blind research.
Besides the boost given by the emergence of the pharmaceutical industry and effectiveness
studies, the post-war years' search for evidence was also stimulated by the increase in
internationalisation. The growing exchange of knowledge and expertise was not just limited to the
political and economic arenas but took place within medical disciplines as well. This was facilitated by
the standardisation of research and publication techniques (Wiersma, 1999).
Moreover, individual researchers sometimes made important new steps possible. For example, in 1973
Cochrane published Effectiveness and efficiency, in which he called for a greater role for evidence in
medical diagnosis and treatment. The epidemiologists Sackett and Feinstein also made an important
contribution: they opened up the use of statistics to scientists and medics.
‘The Dartmouth Atlas of Health Care' had an impact similar to Cochrane's book. For example, the
atlas clearly showed that in the case of breast cancer, some American states carried out radical
Appropriate evidence 13
breast amputation 33 times more often than others. Since 1973, a new edition of this American review
mapping the number of medical interventions per region has been regularly published.
New societal impulses
Twenty years ago the development of evidence-based medicine suddenly accelerated. Several factors
played a role in this.
First of all there was a growing demand to legitimise medical practice. This call came from both
patients and medical professionals (Sackett et al, 1996). The emancipation of the patient and changes
in the balance of authority between the physician and the patient allowed a more critical attitude to
develop towards medical practice. Medical professionals therefore saw the developments in evidence-
based medicine as a possibility for legitimising medical practice and maintaining their position of
authority (Timmermans & Berg, 2003).
Secondly, the considerable developments that took place within information technology have also
contributed to the increasing importance of evidence-based medicine. Since the emergence of
Internet, physicians and patients have had increasingly easier access to a wealth of information.
The evidence-based medicine approach forms a framework in which information can be sifted and
prioritised.
A third impulse arose when the approach started to make inroads in areas outside of clinical practice.
The growth in diagnostic and therapeutic possibilities led to spiralling health care costs in the
Western world. Therefore an increasingly urgent need arose for a method to assess the efficiency and
effectiveness of treatments. Evidence-based medicine provided governments and insurance
companies with an instrument to combat non-effective and unnecessarily expensive treatments.
'A scarcity of financial resources and a wide choice of interventions, yet you can only spend your
money once: this combination was an important driving force for EBM.' (Interview with physician-
epidemiologist)
'Ultimately EBM has emerged from the requirements that governments have long imposed with respect
to the safety and efficacy of medicines. First regulation of the safety, later regulation of the
effectiveness and quality and yet later still the efficiency. These government regulations are the basis
from which EBM has so strongly developed.’(Interview with policy officer from the Ministry of Health,
Welfare and Sport)
14 Appropriate evidence
The d e f i n i t i o n of EBM
Ideally, evidence-based-medicine concerns the integration of individual clinical expertise with the best
external evidence available from systematic research. The preferences, wishes and expectations of the
patient play a key role in the decision-making process (Offringa et al, 2003).
Three items play an important role in good care: the purpose of the treatment (what patients find impor-
tant/need/would like), the available evidence concerning the effectiveness in patient populations (the
chance that a patient will benefit from a treatment), and the clinical experience concerning the appli-
cability of that evidence to the specific patient facing the health professional. Clinical experience
uses what philosopher Annemarie Mol referred to in a recent book as the logic of care, a logic in
which the application and harmonisation (calibration) of knowledge for the individual patient is crucial
(Mol, 2006). Therefore the first question is: what do patients and health professionals want to achieve
with the care (cure? best possible quality of life? support?); the second: what provides the biggest
chance of realising that objective; and the third: to what extent is that also helpful for this patient and
what should be done if this is not the case (for example due to comorbidity or other specific charac-
teristics and preferences)?
Extending to other areas
Evidence-based interventions are now firmly rooted within medical practice. Initially, some people
thought the evidence of effectiveness would be enough to guide and legitimise the actions of health
professionals. Yet nowadays, leading advocates of evidenced-based interventions are also calling
for a balance: '[We] now see clinical expertise as the ability to integrate research evidence and
patients' circumstances and preferences to help patients arrive at optimal decisions' (Haynes et al,
2002a & 2002b; see Offringa, 2004 also).
The concept is also making increasing inroads outside of strictly medical disciplines. This applies,
for example, to paramedical care where evidence-based practice (EBP) has already emerged. Over
the past ten years the first books about evidence-based nursing, physiotherapy and occupational
therapy have been published. Via PubMed, 333 articles can be retrieved from the past five years using
the search terms 'physiotherapy AND evidence based'. Ten years ago, just 11 articles had been
published with these search terms over a period of five years.
It seems likely that the same factors that formed a stimulus in medicine in the 1980s have also played
an important role in the paramedical sector. Here the same need arose for proven efficiency and
effectiveness, there was a need for legitimacy and people were swamped with information.
Wishes and
needs of pa-
tients
Clinical ex-
pertise
Proof of ef-
fectiveness
(evidence)
Appropriate evidence 15
A further expansion is that into the area of policy. We have already seen that policy makers and health
insurers use the principles of evidence-based medicine to justify decisions, for example, about
allocations and what should be included in the health insurance package. In turn, this expansion has
also given a considerable impulse to the development of the system itself.
2.2 Use in current heal th care pract ice
It took many years for evidence to gain a foothold within medical practice, but developments over
the past two decades have been rapid. With this, certain shifts have taken place in the relationship
between the three types of information that contribute to evidence-based medical interventions: the
needs of the patient, scientific knowledge and the professional's judgement. And that search for the
right balance is an ongoing process. What is the current status of scientific evidence in the context
where evidence-based medicine originates from: clinical practice? What is the relationship there be-
tween the three 'parties': patient, scientist and professional?
Guide l ines as a response to sc ienti f ic evidence
A detailed methodology has been developed to utilise the results of scientific research for evidence-
based interventions in health care. Guidelines and standards play a key role in this. They are the
result of a deliberation process within the profession about the scientific knowledge regarding the
most appropriate treatment for specific disorders, complaints and risk factors.
Within the Netherlands, pioneers in that area were the Dutch College of General Practitioners (more
than 80 guidelines have now been published for GPs) and the Dutch Institute for Healthcare
Improvement (which has published several hundred guidelines). Now a variety of professional
organisations are busy compiling evidence-based guidelines. A major player within this field is the
Dutch Cochrane Collaboration, which was founded in 1997.
Guidelines contain recommendations for the care of certain patient populations, based on the
complaint or diagnosis. The strength of the guidelines differs, dependent on the type of research that
is available. A ranking of research types makes it possible to sort the evidence and to determine how
important it is to comply with a guideline. This means that more value is attached to a research
outcome from a particular type of research than a result achieved from a different research method.
Use of guidel ines in everyda y pract ice
Legally speaking, guidelines form a professional standard. Consequently they form an important
element within the Dutch Medical Treatment Contracts Act: ‘In carrying out his duties, the health
professional must pay due regard to the care provided by a good health professional and in doing so
acts according to the responsibility he bears, arising from the relevant professional standard for health
professionals’ (WGBO Art 153). However, guidelines are not binding in the legal sense of the word.
'The guideline is not the be all and end all. People can indicate why they have deviated from a
guideline. Jurisprudence also recognises that guidelines may always be deviated from on the basis of
good arguments. Yet on the other hand, following the guideline to the letter does not exempt a
practitioner from guilt in the situation where it was clearly evident that following the guideline would
constitute a poor medical intervention.' (Interview with health lawyer)
All guidelines contain a qualifier: there can be good reasons to deviate from it. However, in such a
case the proof of evidence is the responsibility of the professional concerned: he/she must, amongst
other things, document in the patient's records why a different treatment was chosen - for example,
because in this case the professional did not consider the guideline to be applicable or because the
patient did not agree with the treatment indicated in the guideline. Therefore following the guideline
16 Appropriate evidence
is the norm and deviating from it the exception. Consequently it could be stated that the elements
'clinical expertise' and ' patient preferences' carry less weight than the element ‘evidence’.
There is another qualification, however. Although considerable importance is attached to evidence that
is as strong as possible, guidelines always contain clearly non-scientific elements. Consensus about
such elements is achieved during the formulation of the guideline, for example, when hard evidence
is lacking. Further, there are often normative principles for which scientific research provides no
definitive answers. Yet scientific knowledge always forms the basis for a guideline. If such evidence is
lacking then a guideline is abandoned.
'EBM is particularly important as an educational/didactic instrument. The practice of EBM is more
important than the result. Doctors and pharmacists must be trained in EBM so that they assimilate this
form of thinking. Just practising EBM without further reflection is not good. As soon as the
“bookkeepers” become involved (insurers; inspectors; policy makers) then a very important didactic
concept will be misused.' (Interview with pharmaco-epidemiologist)
Intended resul ts
The primary aim of using evidence-based medicine is to satisfy the standards for good care.
Confidence in the physician is a first element in this. If he or she states that the chances of a cure
are 20 percent then there must be a good reason for this. According to the approach of evidence-
based medicine, such a statement can be supported by a good historical group analysis. If the same
physician says ‘This treatment has a 10% higher chance of cure but more side effects’ then
according to the rules of evidence-based medicine, knowledge from a randomised-controlled trial
(RCT) is usually needed.
Another element that contributes to the quality of care is health professionals having the most up-to-
date knowledge at their finger tips. Use of the evidence-based medicine approach helps them in this
respect (Evidence-Based Medicine Working Group, 1992; Goodman, 2003) and is even considered to
be the most important exercise: the system must help health professionals to be able to take important
decisions, sometimes even about life and death, in a situation of uncertainty.
That happens by ensuring order in the wealth of information from medical research. Some 40,000
medical journals publish more than two million articles each year. Between 1990 and 1995, no less
than 14,000 articles were published about the role of calcium channel blockers in the treatment of
high blood pressure. Specialists must read between fifteen and thirty articles per day to remain up to
date in their discipline; for generalists such as general practitioners this number is far higher (Offringa
et al, 2003). The levels of evidence used to rank studies on the basis of argumentation, and the
guidelines and protocols compiled on the basis of this consideration, are essential for practising health
professionals to keep on top of this enormous flow of information.
By making this flow of information manageable, evidence-based medicine ought to simplify the
execution of complex tasks. For example, since the emergence of evidence-based practice, dozens of
physiotherapy guidelines have been developed for frequently-occurring complaints. That has
important advantages:
'[...] streamlining the individual steps leads to an increase of the overall complexity of the overall task
without a concurrent increase of the complexity of the individual steps.' (Timmermans & Berg, 2003).
Furthermore, the approach is intended to banish ineffective or harmful interventions. For example,
within general practice EBM has, according to a general practitioner interviewed, led to a drastic
change in the treatment policy for a sprained ankle. Previously, the physician or nurse requested an
Appropriate evidence 17
X-ray and bed rest and a plaster cast were prescribed; now the ankle is bandaged and the patient is
given the advice to walk.
'Thanks to EBM we have discovered how little we really know. Science cannot prove any truth.
However, you can use EBM to demonstrate what does not work. ‘Exposing lies.’ Research should be
focused on undermining your prejudices. (Popper's falsification principle) Valuable concepts from
EBM are ‘Numbers Needed to Treat’ and ‘Numbers Needed to Harm’. Those are terms that you can
explain to everyone, and that is a major advance.' (Interview with physician-epidemiologist)
Another intended effect of evidence-based working in health care practice is the safeguarding of
quality. The uniform scientific methods make it possible to objectify medical knowledge, which in turn
increases the transparency of medical practice. Where you live and who treats you should no longer
determine the treatment you receive.
With this the old-fashioned medical paradigm is rejected, as this would not lead to satisfactory
medical intervention:
'EBM de-emphasizes intuition, unsystematic clinical experience and pathophysiologic rationale as
sufficient grounds for clinical decision making and stresses the examination of evidence from clinical
research.' (EBM Evidence-Based Medicine Working Group, JAMA 1992).
Not everyone considers this to be an unequivocal advantage: a less important role for intuition and
clinical experience is perhaps an advantage for many patients, yet in some cases it can also prove to
be detrimental.
'What do you hope to achieve with a blood transfusion for an incompetent demented man with
anaemia, which is making him tired and short of breath? If you do nothing then sooner or later the
patient will develop heart failure and die from this. Perhaps that is desirable because then at least he
dies from this and his dementia will not have to get any worse. Who decides what is good? That is
often expressed in terms of quality of life. If you give him a transfusion you prevent heart failure
without knowing what the cause of the anaemia is. Perhaps a tumour is the cause. Such an
approach leads to one uncertain decision after the other. A carefully made decision needs to be
justified as well as possible. There are no concrete empirical bases for this. I make a detailed
decision-analysis: what will I miss if I do not carry out any further investigations? what could that
mean for the patient? You explore different options and the extent to which these can influence your
decision, taking the ethical aspects into account and discussing the possibilities with the family.’
(Interview with nursing home physician)
2.3 Use in current policy
How is the approach of evidence-based medicine currently used in health care policy? Policy
documents from the Ministry of Health, Welfare and Sport scarcely contain the term 'evidence-based’.
However the concept does play an implicit role, namely where the quality of care is in the spotlight.
Interestingly, recent policy memorandums have paid considerable attention to the position of the
patient; in current government policy there appears to be a greater focus on the role of the patient than the
role of evidence.
In one area evidence and effectiveness are, however, playing an increasingly important role: in
decisions about what to include in the basic health insurance package. Several important reports and
recommendations devote a considerable amount of attention to the role of scientific evidence in this. A
review of this follows.
18 Appropriate evidence
Choices in heal th care ( 1 9 9 1 )
In the final report of the Choices in Care Commission published in 1991, proven effectiveness is the
second filter in a series of four. The filters are intended to select care that should be placed in the
basic health insurance package:
1. Is it necessary care, viewed from a perspective of solidarity? (if no, not in the basic health
insurance package)
2. Has the effectiveness been demonstrated? (idem)
3. Is the care functional? (idem)
4. Can the care remain the responsibility of and be paid for by the patient? (if yes, not in basic health
insurance package)
The report explains the functioning of the second filter as follows: 'The second filter selects on the basis
of effectiveness, according to a scale that runs from proven and documented effectiveness, via
assumed and weakly documented effectiveness, to not demonstrated and proven and documented
ineffectiveness. The commission is of the opinion that only care for which the effectiveness has been
proven and documented should be included in the basic health insurance package. Assumed
effectiveness is that which must still be demonstrated. Care for which the effectiveness has not been
proven or that has been proven to be ineffective, must remain outside of the basic health care
package.'
The advice is clear: only evidence-based care should be included in the basic health insurance
package. A proven ineffective treatment is not included, even if it could still be worthwhile in some
individual cases. The situation is different for care for which the effectiveness is assumed but not
(yet) proven. This is probably the largest group. In that case further research is prescribed, but the
treatment is provisionally included in the basic health insurance package.
Contours o f the basic heal th insurance package (2003)
The advisory report Contours of the Basic Health Care Benefit Package that the Health Council of the
Netherlands published in 2003, partly builds further on the work of the Choices in Care Commission.
The main new aspect is the emphasis on defining and measuring disease burden as a criterion for the
necessity of care (the first filter). The Health Council draws attention to the differences in scientific
evidence that can be provided for different types of care and treatment: '[...] distinction between cure
and care activities is not necessary. Both are focused on reducing disease burden. Currently it is
easier to subject a purely curative form of treatment to scientific assessment than help which consists
almost entirely of nursing and care. The problems that arise in trying to define, standardise and
measure, for example, the need for help therefore deserve greater scientific attention.'
Consequently it is difficult to draw a clear distinction between care and cure. Nursing, care, time and
attention also play an important role within curative care and purely 'curative forms of treatment' are
difficult to find. This means that for the time being, curative care is also difficult to assess in scientific
terms. Consequently the conclusion from the advisory report ought to apply to care elements in
curative care as well: if research into the effectiveness is difficult then effectiveness should be given less
weighting than necessity.
Package management in everyda y pract ice (2006)
In 2006, the Care Insurance Board (CVZ) published the report Package management in everyday
practice. In line with the advisory report from the Health Council of the Netherlands, this report proposed
that the criteria of the Choices in Care Committee should be used in a weighted system and not
hierarchically. However in the CVZ report necessity and effectiveness are still the most heavily
weighted factors: ‘yet if, for example, a form of care is not in the slightest bit necessary or transpires
Appropriate evidence 19
to be completely ineffective then this principle will be decisive in the assessment.' On the other hand,
this vision does permit a form of care for which the efficiency and effectiveness have not been
sufficiently demonstrated, but is nevertheless necessary and not easy for patients to pay for, to be
included in the basic health insurance package.
According to the CVZ, conclusions about efficacy should preferably be based on evidence from at last two
RCTs and if that is lacking on evidence from a lower level. The CVZ report also devotes considerable
attention to the lack of effectiveness measures in care, an issue raised by the Health Council of the
Netherlands. For the time being, decisions about what to include in the package will have to be made
despite a lack of evidence or weak evidence, says the CVZ.
The CVZ emphasises that in these cases the assessment should not just be based on current scientific
knowledge but also everyday practice. This applies to 'all forms of care and therefore to the care and
services for which less or no scientific status is present or needed'. Examples of facilities that must be
primarily assessed against everyday practice are the 'welfare-related' accessories, for example those
aimed at facilitating communication.
Therefore the CVZ is clearly interested in more than just proven effectiveness alone. Yet assessing
against everyday practice is not applicable to 'forms of care for which the (cost) effectiveness can be
demonstrated by means of scientific research' (p. 6). With this scientific evidence remains the guiding
principle.
‘[Equal assessment criteria] are of course not completely possible, although this is the aim. Also
where palliative care is concerned, and the question as to whether or not a guide dog should be
funded from the health insurance package, the same principles should apply as much as possible.'
(Interview with employee of CVZ)
Worthwhile and sustainable care (2006)
The Council for Public Health and Health Care published the advisory report Worthwhile and
sustainable care in 2006. In this advisory report, the first of two reports on this subject, the Council
considers how the criteria of necessity, effectiveness and justification can be used together in a
weighted system. The key idea in this report is that the acceptability of costs per quality of life year
gained is dependent on the disease burden (as defined in Contours of the Basic Health Care Benefit
Package). According to the Council, a public debate is needed to determine how high the maximum
reimbursements from the basic health insurance package may be.
Just like the CVZ, the RVZ recommends that effectiveness, necessity and justification need to be
viewed in conjunction with each other. It might therefore be reasonable that a moderately effective
treatment for a grave illness is more entitled to reimbursement than a highly-effective treatment for a
non-debilitating disease. Determining the effectiveness of care interventions also requires different
outcome measures than those used for cure interventions. Therefore a shift has taken place since the
publication of the report Package management in everyday practice. Whereas in the case of grave
illness, the CVZ would be satisfied with less strong evidence, the RVZ proposes that in such
cases a less strong (but nevertheless proven) effect must be the decisive factor.
2.4 Conclusion
What is the role of scientific evidence painted by the overview presented in this chapter? We have
seen that evidence-based medicine has developed within the medical profession, with the emergence
of new treatments and research methods. Over the past twenty years in particular, the approach has
20 Appropriate evidence
developed enormously and the result is a hierarchic system for weighing up the importance of research
results.
This instrument now helps medical professionals to cope with the enormous quantity of research, to use
the best knowledge from this and in doing this to safeguard the quality of care provided. However, this
has led to a shift in practice: the health care professional no longer makes a judgment on the basis of
knowledge acquired or that has been passed on, but instead adheres to the guidelines of the
professional association that have been compiled on the basis of the best scientific knowledge
available. Yet there are still countless situations in which the scientific knowledge is uncertain or
lacking. Moreover, the professional still needs to determine whether adherence to the guideline is
indeed the best choice in each individual case. The patient's interest is the guiding principle here.
When it comes to policy, the trend in recent years has been a stronger emphasis on input from the
patient. Yet for decisions concerning what should be included in the basic health insurance package,
evidence is an important criterion. Subtle changes are gradually taking place, however. For example,
there is a growing realisation that it is difficult to draw a distinction between care and cure. Both contain
elements that are difficult to investigate using the methods that have acquired the highest status within
the approach of evidence-based medicine. Consequently, there is increasing attention for other methods
to assess the utility of allocations, despite the ever-present pursuit for proven effectiveness.
Appropriate evidence 21
3. Possibilities and limitations of evidence
In the previous chapter we saw how the approach of evidence-based medicine is used in health care
practice and policy. Yet it became clear that it is not always easy to provide the required proof of ef-
fectiveness for all forms of care. So what are the possibilities and limitations for using scientific re-
search to determine the effectiveness of care (Goldenberg 2006)? What evidence is required? And
can this requirement always be satisfied?
3.1 Prior i t is ing evidence
Guide l ines of di f fer ing strength
As we saw in the previous chapter, it is now customary in clinical practice to compile guidelines for
professionals based on the available evidence and to prescribe these to a greater or less extent de-
pendent on the strength of the evidence concerned. Four levels of evidence are distinguished.
Conclusion based on
1 Study at level A1 or at least 2 level A2 studies performed independently of each other
2 1 study at level A2 or a t l e a s t 2 s t u d i e s o f l e v e l B p e r f o r m e d i n d e p e n d e n t l y o f e a c h o t h e r
3 1 study at leve l B or C
4
4
Exper t op in ion
Source: Dutch Institute for Healthcare Improvement (CBO).
Proofs w ith di f fer ing s tatus
This means that evidence-based medicine depends to a significant extent on the hierarchical priority
of the evidence. The outcomes of certain types of research are given more weight than results
obtained using less valuable research methods.
22 Appropriate evidence
Right from the start, the randomised clinical experiment has been considered to supply the highest
level of evidence. Preferably, several such experiments should have been performed for a treatment,
which together provide a consistent picture of the effectiveness. All other forms of research, such as
those where no control group is used (as is the case for qualitative research), yield less strong
evidence. The lowest status is the form of evidence based solely on expert opinion.
Classi f icat ion of methodological qual i t y of ind ividual studies
Intervention
Diagnostic accuracy study
Harm or side effects, aetiology, prognosis*
A1 Systematic review of at least two A2 level studies performed independently of each other
A2 Randomised,
double-blind
comparative clinical
study of good quality
and sufficient size
Study compared to a reference test
(a '’gold standard') with predefined
normative values and independent
assessment of the results of the
test and gold standard and
containing a sufficiently large
series of successive patients all of
whom have had the index and
reference test
Prospective cohort study of
sufficient size and follow-up for
which confounding has been
adequately controlled and
selective follow-up sufficiently
excluded
B Comparative study,
but not with all of the
characteristics stated
under A2 (this
category includes
patient-control
studies, cohort
studies)
Study compared to a reference
test, but not with all of the
characteristics stated under A2.
Prospective cohort study, but
not with all of the characteristics
stated under A2 or a
retrospective cohort study or
patient-control study
C Non-comparative studies
D Expert opinion
Source: Dutch Institute for Healthcare Improvement (Dutch acronym: CBO).
This overview indicates which forms of evidence should ideally be available to conclude that
interventions are effective. However, the real question is what happens if the desired evidence is not
available. Three situations will be considered: proof of effectiveness is lacking at present, only
evidence of a lower order is available, and proof of effectiveness is not relevant for the form of care
concerned. Then the consequences of each scenario will be described.
3.2 Gaps in the avai lab i l i ty o f evidence
Hard evidence is lacking for the t ime being
In the paramedical professions, preventive care and nursing, too little research is being done at
present into the effectiveness of interventions to provide the type of evidence preferred within the
approach of evidence-based medicine. Speech therapy, physiotherapy and occupational therapy are
also health care disciplines in which sufficient evidence for the effectiveness of treatments is often not
yet available (Kalf, 2004; Kinebanian, 2006).
Appropriate evidence 23
However, that evidence can often be obtained. For example, the effectiveness of many forms of nursing
care could be thoroughly investigated. At present simply not enough research is being done to gather
that evidence and render it usable.
'Nurses must be familiar with the hard side (quantitative, scientific evidence). However, here lies a
problem. Also for doctors. Sometimes they manage without the hard evidence that is available. And
the art is to make good use of this knowledge without neglecting the relational aspects. That is
difficult.' (Interview with nurse)
Why is so little evidence available in some disciplines despite the fact that this could be supplied
with the right research methods? The most important reason is probably the lack of funding. Setting
up a randomised experiment is very expensive and so the possibility to do that is strongly dependent
on commercial parties, such as the pharmaceutical industry. An estimated 20,000 clinical trials are
carried out worldwide each year, and pharmaceutical companies finance about 90% of these.
Commercially interesting interventions therefore have an advantage over their less commercially
interesting counterparts.
Apart from a lack of funding, the absence of the necessary infrastructure can also play a role. In the
clinical setting, various parties have usually invested in the infrastructure needed to carry out strictly
controlled studies from a methodological viewpoint. This means that the expertise (for example, in the
form of epidemiological knowledge and knowledge about biostatistics and research methods) is
present as well as a certain attitude (a way of working, for example with protocols). The required
facilities (such as assistance and hardware) and materials (equipment and space) are also present. In
paramedical care settings, on the other hand, far less has been invested in the infrastructure and so
the research culture, organisation and coordination are missing.
'A student nurse had a proposal to interview cancer patients who received a treatment which had such
unpleasant side effects (skin problems; pain) that they scarcely dared to meet other people. They also
experienced problems with intimacy. She wanted to interview the patients about their experiences.
What was the impact of the treatment and did they really want to undergo this? The professor said:
"Nonsense! Measure something, do something and measure again. Then you've finished!” However,
the student did succeed in ‘mapping out’ the suffering of these patients. And all of these patients
agreed that they did want to go through with the treatment. That simply makes it stronger!' (Interview
with nurse)
Onl y ' l o w e r ' evidence can be obta ined
A second possibility is that the highest form of evidence is not possible. This can be seen in some
aspects of preventive health care. For example, in lifestyle programmes there are complex interactions
between many variables. If reliable results are to be obtained in such a situation then the size of study
required is so large that it can scarcely be funded and if there is no commercial interest involved, a
company will certainly not want to invest in research.
'Evidence for screening requires expensive, large studies, but can be commercially interesting. [...] Yet
for research into malaria vaccines you need the Bill Gates Foundation.' (Interview with physician-
epidemiologist, Cochrane Center)
That therefore limits the possibilities for providing foundational arguments, whereas prevention is one
of the focal points of Dutch government policy. Preventing disease would be better for citizens and the
costs of health care would be significantly reduced. Some preventive treatments can, however, be
properly tested in RCTs in terms of both design and funding. These are commercially interesting
24 Appropriate evidence
cases, such as cholesterol inhibitors to prevent cardiovascular diseases, where only a limited
number of variables need to be included.
'The same demand for the right outcome measures plays a role in the assessment of preventive
health care. This concerns both the lack of hard evidence and how population screening should be
carried out – for example, in the case of mammography there are too many axes that cannot be
tested in a randomised trial. This calls for observational methodology, questions about accuracy, test
validity, test quality and other endpoints – such as normative questions – when is "adding years to
life" a better alternative than "adding life to years"? Value judgements cannot be tested in EBM.'
(Interview with physician-epidemiologist)
In other forms of care and certain health care disciplines, the problem of the highest standard of
evidence (therefore with repeated RCTs) not being appropriate also arises (Ashcroft, 2004).
Consequently only evidence of a lower order can be expected, even if the funding, infrastructure and
research culture are, in principle, present.
In such cases methodological problems play an important role. For example, the patient group can be
highly complex (e.g. multimorbidity in the case of the very old, and terminal patients). Sometimes the
outcomes in the sectors concerned are difficult to capture in hard figures. Obtaining reliable results
can also be difficult if the context is complex and the intervention concerned cannot be investigated
independently of this. Then there is a real risk of bias (Vliet Vlieland, 2002).
'In the case of occupational health it is hardly ever possible to allow the intervention to change and the
rest to stay the same. For better or worse this problem is often resolved by carrying out RCTs anyway
but often with smaller numbers of patients and more clustered designs. Randomisation then takes
place at the level of the group and not the individual. Subsequently you need to adjust for a range of
influencing factors in your outcomes.' (Interview with company doctor)
Level of sc ienti f ic evidence is not relevant
A third possibility is that there are forms of care for which proof of effectiveness is not relevant, or is
even pointless. That is the case for forms of care we still find valuable even if their effectiveness can
never be proven. Examples are qualities such as being present, having time and giving attention.
Some of the people we interviewed compared this to policing and education: professions where many
interventions and actions are not called into question, despite the lack of hard evidence for their
efficacy.
'It is just accepted that people need to be cared for. No one asks how "evidence-based" the local
police officer or education is. The effect and result of education and expertise can often be called into
question, yet nobody doubts its usefulness. But education is not dealt with as harshly as EBM and
physiotherapy.' (Interview with philosopher)
The sociologist Duyvendak considered the theme of provability using social work as a case study.
He said the following about this: ‘Measurements can contribute to knowledge but because each
discipline is different, the creed “measuring equates to knowledge” only applies when the measurement
method is adapted to the specific type of results that can be achieved in the area concerned. (...) In
particular, social objectives for the longer term, such as increasing social cohesion, can scarcely be
captured in “hard” units that can be applied anywhere. This in the case for welfare, where quantitative
data do not give the full picture. More often it concerns “unique” data, the stories behind the figures.
Neither the inseparability of the variables from the context nor the complexity of converting the results
into figures and narratives facilitate the effort to benchmark’ (Duyvendak, 2003). What Duyvendak
noted about the difference between hard and soft evidence in welfare work is also applicable to health
Appropriate evidence 25
care.
3.3 Consequences of the d if ferences in levels o f evidence
Confus ion about 'n o t proven ef fect ive ’ and 'proven not e ffect ive'
What are the consequences of a lack of evidence? Firstly, there is the danger that sight will be lost of
the distinction between 'not proven effective’; and 'proven not effective', and that forms of care will
unjustly be labelled 'proven not effective'.
In practice, the conclusion that there is no evidence for the effectiveness is sometimes
misunderstood. For example, at the start of the 1990s the report Effectiveness of physiotherapy
(Beckerman & Bouter, 1991) led to heated discussions, as this drew the conclusion that for a number
of applications within physiotherapy (such as electrotherapy) little evidence, in other words 'no
evidence of effect', was available. 'No evidence of effect' means that there is no prove of effectiveness
but also no evidence that the intervention is not effective (Van Weel & Knottnerus, 1999). However in
the media, 'no evidence of effect' is all too quickly interpreted as 'evidence of no effect'. Politicians
and health insurers subsequently used this to make cuts in physiotherapy financing.
Less considerat ion for important questions
Within health care, the difficulty of not being able to investigate effectiveness adequately is more
important in some sectors than in others. This applies, for example, to prevention and in particular
interventions in the area of lifestyle. Furthermore, in sectors that care for patients with multiple
conditions, such as nursing home care and palliative care, it is notoriously difficult to set up good
scientific experiments. And in occupational health the strong effect of circumstances is a problem.
Consequently, in such cases there is a danger that only things which can be investigated according
to the accepted methodology will be studied, and important questions that require a different
approach will not be tackled.
Other forms of knowledge are devalued
Further a hierarchy of evidence can lead to a devaluation of other forms of knowledge, such as
clinical experience or the familiar 'it is not right’ feeling. Ashcroft (2004), for example, has expressed
concerns about this. Evidence-based medicine, he says, is far too focused on objective and
quantitative parameters, whereas qualitative and narrative data, an essential element of the
professional expertise of health care providers, are used too little. A similar concern was expressed in
The Lancet several years ago by Dutch professors of general practice Van Weel and Knottnerus:
'With the RCT (randomised clinical trial) methodology of evidence-based medicine, the convention is to
ignore the consequences of the personal dimension, and instead to focus on the assessment of
evidence exclusively in terms of the disease intervention.' (Van Weel & Knottnerus, 1999).
Also the experts interviewed for this monitoring report emphasised that other forms of evidence are
becoming undervalued. They also believe that lower level evidence is sometimes sufficient to guide
medical decisions. If, for example, rare fatal side effects are observed in unnecessary interventions
then these form an important argument for suspending the intervention. No RCT is needed for this.
Stronger still: rare fatal side effects often do not manifest in trials because the numbers involved are
too small for this. However postmarketing surveillance, following the effects of a drug now marketed,
does provide this information.
That is why the ethicist Goodman (2003) calls for a broad use of the term evidence that in his opinion
also ought to cover clinical experience and theoretical knowledge: 'Maybe we should construe
26 Appropriate evidence
"evidence" more broadly, to include scientific evidence, theoretic evidence, practical evidence, expert
evidence and judicial evidence'.
Development of orphaned f ie lds of care
If an upward spiral of increasingly stringent requirements on research and scientific credibility arises
then these could lead to an increasingly stricter selection, with the consequence that valuable forms of
care for which no evidence is yet available could become marginalised. Vos et al refer to these as
'orphaned fields' within medicine: areas that are not interesting for well-designed studies and therefore
acquire the same status as orphan drugs (Vos et al, 2004).
'The greater the quantity of evidence that can be gathered, the more you can know and the more you
can demand to know. This therefore means increasingly stringent data requirements. It remains to be
seen whether this is an ethical problem but it is certainly an economic problem: nowadays increasingly
larger studies are necessary that require even higher investments. In principle, a good starting point is
to clearly establish the added value of the new therapy. And should one be cautious about offering
new therapies anyway? All of this means that it is becoming increasingly difficult to market new
therapies. Consequently potentially good therapies might never be marketed. That could pose an
ethical problem.' (Interview with policy officer, Ministry of Health, Welfare and Sport)
Innovat ive treatments under pressure
Further the emphasis on evidence can also inhibit innovative treatments and methods. For example, Biller-
Adorno et al (2004) show how evidence-based medicine can influence hospital managers who are under
budgetary pressure. They can be inclined to so strongly limit the use of not-proven treatments that no more
new treatments are developed.
Infr ingement of the autonom y of the heal th professional and patient
Another disadvantage can be that evidence-based medicine is increasingly used in so-called disease
management and in the use of performance indicators, say Biller-Adorno et al (2004). This can damage
the autonomy of the physician and patient.
One of the people we interviewed for this monitoring report drew a distinction in this context between
evidence-informed practice (leads to ‘client-specific care’) and evidence-based medicine as a policy
instrument (leads to ’moderated care’).
'I continue to state aloud, also to the Health Care Insurance Board and the Dutch Healthcare Authority:
remember that for everything which comes onto the market and for which you as policy makers think
"now we finally have some hard evidence that something works", you only have a half truth. The truth
only becomes fully evident in the light of everyday practice. Especially in the case of illnesses with a
high disease burden, such as cancer and cardiovascular diseases, patient-specific care should be
given; not measured care. In the case of moderated care, EBM is a very dangerous instrument if it is
used in the sense of the ultimate proof for the policy maker or financier.' (Interview with former general
practitioner, patient representative)
Unfai r ef fect possible
There might be a societal effect as well. One of the objectives of evidence-based working is that the
care will become more transparent and therefore fairer as well. The Australian ethicist Rogers (2002,
2004) is, however, concerned about whether care will indeed become fairer. 'Hard evidence is very
seductive,' she says. Consequently, considerations such as necessity can be pushed into the
background as a result of which, in the words of Rogers, we no longer do what is necessary but that for
which there is evidence.
Appropriate evidence 27
She adds a political consideration to this: as the majority of evidence is gathered about medical
treatments that the most wealthy people undergo, this type of research will be invested in and not
research into the treatment of diseases that mostly occur in the lower socio-economic classes.
Preventive measures will also come under pressure. After all, the majority of evidence comes from
commercially-sponsored experiments. Or, as Saarni and Gylling (2004) say in the same issue of the
Journal of Medical Ethics: evidence-based medicine may appear to be an apolitical way of making
choices in care but it still has a political effect.
Loss of important values in health care
And then there is another effect: the emphasis on evidence as a quality criterion can lead to medical
disciplines for which less proof of effectiveness is available (for example, in nursing or medical social
work) receiving a lower status within medicine as a whole, with the consequence that the values
underlying these will also be considered less important.
'The need for nursing home care is not unequivocal. Do you need physicians in the nursing home
setting? Can this be proved? [...] Evidence can play a role in safeguarding the discipline. Not only
with respect to other medical disciplines but also with respect to health care insurers. Health care
insurers will request nursing home physicians to demonstrate their usefulness in hard outcome
measures. Preparations for this are now being made within the profession.' (Interview met nursing
home physician)
If certain disciplines or specific elements of care within medicine for which the effectiveness is not
measurable come under pressure then that could mainly have consequences for forms of care
where the emphasis is on elements such as 'presence' (Van Heijst, 2005; Baart, 2004). 'Presence' is
about patients feeling heard and being important. Whether or not these objectives are achieved cannot
be established by doing research into clearly definable and measurable effects.
This does not mean that research would be pointless in such cases. However, a different focus would
be needed. Instead of investigating the effectiveness of interventions, the research question would
have to be whether or not patients are satisfied. This applies, for example, to medical social work.
Although it might be possible to measure effectiveness in this discipline, it is questionable whether this
is necessary. After all the aim is broader than achieving health gain by means of an intervention.
'Do I perform intervention “a” or not? Then you always have the alternative of not doing it. It does not
work like that in health care. People who need care need to be cared for. And that is that. Only once
this basic point has been accepted can discussions about the efficiency of the health care provided
take place. And if you start talking about minutes of attention then I think: what on earth are you talking
about: shouldn’t nurses always be able to take the time just to have a simple chat with a patient? I do
not want to waste time finding evidence-based reasons for whether a chat is necessary.' (Interview
with physician-epidemiologist)
Therefore investigating such qualities requires a method other than the randomised experiment. How
can this aspect of health care gain a place within the current hierarchy of evidence? Other forms of
evidence are more suitable in the area of presence, for example, based on the degree to which the
care provided satisfies the patient's expectations.
'Physiotherapy does not prevent any deaths and does not have any spectacular interventions. As a
physiotherapist working in geriatric care you ensure that people can get outside again. Such outcome
measures are rarely included in research. Our work concerns, for example, aspects such as well-
being, empathy and being able to enjoy your twilight years. Those are not exactly sexy outcomes
28 Appropriate evidence
measures. Evidence-based practice tends to look far too hard towards quantitative research:
systematic reviews, RCTs, guidelines. With this, another type of evidence is all too easily dismissed.
[...] Instead, the outcomes measures important for the patient should be determined. Outcome
measures in which the patient can more easily see his own story. [...] The problem is that such
measures are not considered to be reliable enough compared to the hard outcome value of “muscle
strength”, for example.’ (Interview met physiotherapist)
Impetus for new developments in research
A last consequence is that the increasing demand for proof of efficiency and effectiveness as part of
the pursuit towards evidence-based medicine provides a welcome impetus to the development of the
infrastructure and research culture - certainly in areas where research is indeed possible yet has not
been performed up until now.
A recent example is the development of the protocol Dyslexia Diagnostics & Treatment, published at
the end of 2006; testing and assessment took place in cooperation with many expert practitioners in
the area of psychology and pedagogics and in consultation with professional groups and the patient
organisation SDN. Therefore in this case, evidence-based medicine did not work as a selection
system but helped to get the process going.
It is also plausible that other types of research will be developed that are more appropriate to the care
disciplines which are currently difficult to investigate using the methods demanded by evidence-based
medicine.
Appropriate evidence 29
3.4 Conclusion
In many forms of care, the hierarchy of evidence that forms the basis of evidence-based medicine is
suitable for determining which treatment interventions are effective, in other words: proven
contributions to health gain. Yet not all forms of care can be tested in this manner. Although
randomised controlled trials are considered to be the gold standard, these are not always feasible and
are sometimes not even possible. The reasons can be methodological but also financial or ethical. For
example, there might be too few patients for an RCT or within a patient group the differences might be
too large to obtain an unequivocal result.
In some cases no research has been done yet, even though this could, in principle, be performed.
Therefore the research area concerned is still developing. In other cases only research with a low
status is possible even if the financial or infrastructural starting point were to be further improved. And
under some circumstances other types of research are more relevant, for example, because not
effectiveness but patent satisfaction is an appropriate outcome measure.
The type of evidence required within the evidence-based medicine system has negative
consequences for a number of health care disciplines. Disciplines where treatment interventions that
have a specific and testable objective are used less, run the risk of losing status and importance. That
applies, for example, to nursing home care, palliative care, medical social work and preventive health
care.
This brings the risk of an increasingly polarised image, as a result of which it might be forgotten that in
many other disciplines with so-called 'hard results' there are elements which are not so easily
measured. Because even after a high-tech operation a patient still needs to be washed and a kind
word during a night of anxiety or pain remains indispensable.
If this trend continues then this could lead to problems in health care sectors where evidence is
more difficult to collect for methodological or financial reasons (for example, paramedical care).
Also certain aspects of the care given could disappear (whether high tech or high touch) such as
dignity, attention, time and involvement. That will eventually undermine the quality of care provided.
Consequently, greater attention needs to be paid to forms of evidence that are appropriate to
different disciplines. And if that is a smile or the offer to give someone’s hair a quick wash then looking
for proof of effectiveness is, perhaps, improper.
30 Appropriate evidence
4. Consequences for the health insurance package
The previous chapters have described how the system of evidence-based medicine has won increasingly
more ground. An instrument originally developed in clinical practice has now penetrated health care policy
as well, and, in particular, decisions about what to include in the basic health insurance package. However,
we also saw the negative consequences that arise if the system is used to evaluate all forms of care, even
those where proof cannot be obtained or is difficult to obtain. How does all of this affect the role that
evidence-based medicine can play in decisions made about reimbursements? That is the focus of this
chapter. We will start with the basic health insurance package, where evidence still seems to be gaining
ground. However, that is certainly not the case for supplementary health insurance, where patient
preferences are the decisive factor.
4.1 D i lemmas in compi l i ng the bas ic hea l th i nsurance package
Reimbursement decis ions are increasingly made on the basis of ev idence
The NESS Handmaster is a forearm-wrist hand splint to which electrostimulation (ES) has been added.
Since 1996, users had been eligible for a reimbursement for this 'reinforced splint, rectifying or corrective
device' (Medical Devices Regulation, 1996). In 1999 the Commission for Appeal Cases of the Health
Insurance Funds Council confirmed that the NESS Handmaster was indeed eligible for reimbursement.
However, in subsequent years there was much discussion about this. In 2003, the State Secretary for
Health, Welfare and Sport informed the Health Care Insurance Board that she wanted to exclude the
NESS Handmaster from being reimbursed. The Board responded with a provisional standpoint of not
recommending this exclusion. Meanwhile a study had been started that was presented at the end of 2006.
This time a different judgement emerged: the Health Care Insurance Board was ‘of the opinion that the
Handmaster (and other ES medical devices) were not in line with current scientific knowledge and
everyday practice. The Health Care Insurance Board is of the opinion that two well-performed RCTs with
sufficient study subjects and with a long intervention period are necessary to be able to make a statement
about the effectiveness of the long-term use of ES medical devices (including the Handmaster)' (Health
Care Insurance Board report 2006, p. 17). With the hierarchy of evidence as the guiding principle, the
NESS Handmaster was seen as an 'experimental' albeit highly-promising development.
This is an example of a reimbursement decision where use was made of the system of evidence-based
medicine. That is not an isolated example. Evidence also plays an important role in the presentation of
the basic health insurance package by the various insurance companies. An example of this is the costs
for rehabilitation, which are only reimbursed if 'this care for the policy holder is indicated as the most
effective' (website of Dutch health insurer FBTO Art 22).
Man y dec isions are s t i l l taken on other grounds
On the other hand, for many forms of care (for example, oral hygiene) the following formulation is used: ‘The
amount of care to be provided is limited by what [health care providers] tend to offer’. Here common practice
and not evidence is the criterion.
Appropriate evidence 31
That is partly because for much care, also that considered to be standard practice and which forms part of the
basic health insurance package, the effectiveness has yet to be proven. According to Goodman (2003) that is
the most important ethical problem of evidence-based medicine. He estimates that 10-25% of medical
interventions are based on good evidence.
Since the publication of the Choices in Care Commission’s report, there would appear to be more
openness towards including forms of care in the basic health insurance package for which the
effectiveness has not yet proven. This is probably related to the transfer of some of the care covered
under the Exceptional Medical Expenses Act (AWBZ) to the basic health insurance package. Yet this freedom
is only granted for so long as no evidence is found. All advisory reports clearly indicate that the development
of methods for obtaining evidence and the search for evidence are vitally important, not only in the cure, but
also in the care.
Searching for a s e n s i b l e balance
Over the past few decades the role of evidence in clinical practice has already been put into perspective: it is
just one of the elements of good care (Guyatt et al, 2004). After all evidence-based medicine originated in
clinical practice. In this context, it is crucial for the quality of care that the needs and wishes of patients, the
expertise of health care professionals and the evidence present, together form the basis for good decisions.
Moreover, ‘proven effectiveness’ is not the same as ‘practically applicable’. Even if there is hard evidence for
the effectiveness of a certain intervention that does not necessarily mean that this should be the preferred
option. All sorts of factors can hinder the translation into everyday practice: an intervention might require
more expertise than is available, there might be logistical problems, or the implementation might be too
expensive.
'Stenting versus thrombolysis in the case coronary disease: trials consistently demonstrate that stenting is
better than thrombolysis. Yet in reality, for stenting you need an experienced service that is available 24/7. A
crucial factor is the time between the infarct and the intervention. (‘Time to needle' is always shorter than 'time
to balloon'). In the complex reality of everyday practice, thrombolysis is always better than stenting. That
means you need to give an injection straightaway, if you are certain an infarct has taken place. Just about
anyone can give such an injection, but stenting is far more complex. From an EBM perspective, all
cardiologists want centres for stenting, but that would cost a fortune and would also have logistical
consequences. A better approach is emergency thrombolysis – that buys you some time – and after that
selective stenting.' (Interview with physician-epidemiologist)
This illustrates an important problem of assuming that clinical experiments provide the best evidence: the
problem of translating outcomes from the artificial and controlled situation of the experiment to the complex
reality of everyday practice. 'Clinical studies are usually performed on a homogeneous study population and
exclude clinically complex cases for the sake of internal validity' (Knottnerus & Dinant, 1997).
Such a qualification of the importance of scientific evidence ought to resound in decisions about health
insurance packages as well. Otherwise the situation could arise where reimbursements in the basic health
insurance package are awarded on the basis of levels of evidence and that via this path the freedom for
professional insights and patient preferences will become even more limited still. And with this the quality of
care provided will eventually be put at risk. This means that the approach of evidence-based medicine
cannot be blindly used as a criterion for policy decisions about appropriate care and care that should be
reimbursed.
32 Appropriate evidence
Searching for appropriate evidence
Yet it is not just a matter of balancing the three elements: patient preferences, professional judgement and
scientific knowledge. Within the last element, efforts can also be made to find greater variety in the evidence
provided. Is it really desirable to pursue a strictly defined form of evidence in all cases? In Chapter 3 we saw
that such evidence cannot always be obtained. The 10 to 25 percent of proven effective treatments referred
to by Goodman provides another reason for adjusting the high expectations.
Therefore the lack of evidence can be viewed in a more nuanced manner. Sometimes research for 'hard'
evidence needs to be stimulated, sometimes less hard evidence needs to be accepted as the best
feasible, and sometimes criteria other than proven effectiveness need to be accepted. An important fear
which emerged in Chapter 3 is that some forms of care will suffer if the same form of evidence is required
of these as for medicines. One solution to this is to determine an appropriate form of evidence for each type
of care and care activity.
For each form of care investigations need to be made into what form of evidence is meaningful and
achievable. This would lead to the development of a characterisation of forms of care and the type of
evidence appropriate to each of these. This has already been proposed for medical practice, for example, in
the scheme below adapted from Knottnerus and Dinant (1997):
Relation between clinical practice clinical research designs
Clinical practice Appropriate design for clinical research
Exploration of hypotheses Qualitative research
History taking Case control study
Diagnostic testing Cross-sectional study
Treatment experience Randomised clinical trial
Individual trial and error n of 1 trial
Following clinical course Cohort study
Record keeping Systematic registry based (computer supported) research
Individual peer review Quality of care research/process evaluation
A similar characterisation could be developed for non-medical care. That could also yield financial advan-
tages. After all, considerable costs are associated with providing evidence according to the strict require-
ments of evidence-based medicine. We have already seen that finding financiers for such studies of non-
medicinal interventions or prevention programmes is far from easy. In particular, experiments with complex
interventions, such as prevention programmes, could become so expensive that the care would be less effi-
cient if such a proof of effectiveness had to be provided.
This trend which is already visible in the case of medicines, namely that the costs of obtaining evidence are
becoming so high (or are made so high) that a treatment is by definition ineffective, could occur to a greater
extent still in the case of highly complex interventions. On the other hand, evidence for an intervention that can
make a real difference does not need to be very expensive, as a clinical effect can often be demonstrated with
a small group of patients (Horrobin 2003).
4.2 Dilemmas in compiling the supplementary package
A different role for evidence
Besides the basic health insurance package, there are supplementary packages. These differ per insurer.
They are made to measure for individual clients or matched to the needs of groups of consumers. What all
Appropriate evidence 33
supplementary packages have in common is that they enable people to insure themselves for care that
does not satisfy the criteria for care included in the basic health insurance package.
Accordingly, the supplementary package concerns by definition care not considered to be vital, care demon-
strated not to be effective or for which the effectiveness has yet to be demonstrated, care that is not appro-
priate or care that, in principle, the client should pay for themselves but for which they can choose to take out
insurance.
In July 2007, there were about twenty health insurance companies in the Netherlands which all reimbursed
care from the basic health insurance package and, in addition to this, offered supplementary packages
(www.medischestartpagina.nl). Although there is a plenty of choice, most of the supplementary packages
reimburse roughly the same care, which often includes alternative medicine, physiotherapy, skin treatments,
eye corrections, preventive care, dental treatment, treatment for menopausal complaints, contraception and
stays at health resorts.
Examples o f re imbursements
Freedom has clearly been created within the system to insure care that does not satisfy the criteria of the
basic health insurance package but which people still want to receive. As this monitoring report concerns the
role of scientific evidence, we will focus on that criterion. To what extent do supplementary health insurance
packages contain care proven to be ineffective and to what extent do these reimburse treatments that have not
yet been proven to work? In other words: does scientific evidence play a significant role in the supplementary
health insurance package? Several examples will be considered.
Medical check-ups are reimbursed in many supplementary packages, mostly for people older than 40 years;
they may undergo a check-up once every two years. The composition of this check-up differs somewhat
between packages. VGN Zorgverzekeraars reimburse, for example, the following: a questionnaire to be
completed online, a physical examination in which the heart rate, weight and body mass index are
determined, an exertion test and blood and urine tests. If necessary, the lung function can also be examined
and an electrocardiogram made (source: www.vgz.nl, consulted on 12/7/2007). That is a whole battery of
tests, even though there is no evidence that regularly investigating these aspects has a preventive effect.
Many supplementary insurance policies also provide a partial reimbursement for stays at health spas.
Although such a stay is undoubtedly pleasant, there is no evidence that these have a positive effect on
health.
The most striking aspect, however, are the frequently generous reimbursements for alternative medicine. That
usually includes all alternative medicine practices available in the Netherlands. For example, health insurer
DSW reimburses acupuncture, anthroposophic medicine, chiropractice, natural medicine, neural therapy,
osteopathy and homeopathy (source www.dsw.nl, consulted 12/7/2007). None of these forms of treatment
have ever been demonstrated to be effective according to the approach of evidence-based medicine.
'On the insurance market EBM is but one factor. As an insurer you want to remain large and preferably to
grow. Then you are prepared to do “everything” to gain new clients. And EBM then? So what? Consumers are
attracted to alternative medical practices that are not proven.' (Interview met medical advisor health insurance
company)
Consequences of a lack of evidence
Providing insurance for care that people are deemed capable of paying themselves (and that is therefore
not included in the basic package) is not a problem in the supplementary package. Citizens are free to
spend their money in this manner, just as they can insure themselves against the loss or theft of their mobile
34 Appropriate evidence
phone, even though, in principle, they can buy a new phone should that prove necessary. Also the
insurance of non-essential care, in other words care for complaints with a moderate disease burden,
would not appear to pose ethical problems.
However, a more complex situation is where care is included in the supplementary package which although
effective is not cost-effective, in other words: if the care is too expensive for the severity of the complaint.
This raises the question as to whether such care is rightly excluded from the basic health insurance
package or whether it should be included in that package in so far as it satisfies the efficiency criteria while
the rest is, if necessary, covered by supplementary health insurance. A detailed consideration of that
subject can be found in the Council for Public Health and Health Care advisory report Rechtvaardige en
zinnige zorg (Fair and sustainable care, Council for Public Health and Health Care, 2007).
Then there is the inclusion of clearly ineffective care (assuming that it is has been demonstrated in an
appropriate manner that such care is not effective). For example, some insurers try to attract clients by
offering waiting list negotiation as an extra service: ‘With us you only have to wait for one week’. Yet in
many cases there is evidence that ‘watchful waiting’ is more effective; therefore referral within one week
might be anything but sensible. This evidence conflicts with the wishes of consumers and the attempts of
insurance companies to profile themselves. Must and can health care professionals give due consideration to
this, in other words, must they (partially) match their care to the patient's insurance?
'Professionals want to treat patients according to the professional standard and not according to the
conditions of the insurance policy. Also, from a practical viewpoint it is difficult to draw distinctions in your
internal organisation.' (Interview with medical advisor health insurance company)
With this, the limitations of the distinction between the basic and supplementary health insurance packages
come into view. That distinction mostly concerns the position of the health care professional. Health care
professionals are expected to give the patient the best available care and in so doing to make use of the
knowledge about what will work for this patient. That starting point applies irrespective of whether the
patient is willing to pay, or for what he/she is insured. It forms the basis of the confidence placed in the
person treating them (Council for Public Health and Health Care, 2007).
From the perspective of this responsibility, the reimbursement of ineffective care in the supplementary
package can lead to a dilemma for the health care professional. Of course a health professional is not
required to provide care that he or she considers to be pointless. Yet the pressure to provide patients with
that which they have insured themselves for in the supplementary package can be felt. It gives rise to an
awkward tension. Evidence-based working, which is further the creed of clinical practice, is sometimes left out
of the equation.
This tension can also lead to questions about the integrity of the professional in general, who at one moment
appeals to his professional expertise and at another succumbs to the argument 'but I am insured for that'.
This could damage the confidence placed in the health care professional, whereas a good treatment
relationship is crucial to the quality of care provided.
4.3 Conclusion
In the basic health insurance package, the availability of evidence is an important criterion – even if there
are still far more treatments for which the efficiency and effectiveness have not been proven than there are
treatments that can boast hard evidence. Yet the pursuit of proven effectiveness is clearly present. That is
not the case for the supplementary package. There the patient's preferences are the decisive factor, and
insurers primarily focus on how they can distinguish themselves from the competition.
Appropriate evidence 35
Both approaches have their own distinct disadvantages. Too great an emphasis on hard evidence could result
in valuable forms of care being excluded from the basic health insurance package. During the compilation of
the basic health insurance package (and also during the drawing up of professional guidelines) high
expectations of evidence can result in other important values being put under pressure. Using demonstrated
effectiveness as a criterion for decisions about the basic health insurance package is, on the face of it, not
open to question. It can, however, have a limiting effect, particularly if hard research results are increasingly
accorded more weight. Consequently, care for which research results about effectiveness are lacking could be
viewed as less valuable, whereas the value based on ethical or societal reasons could in fact be high.
In the supplementary package on the other hand, we can see that ineffective care can also be reimbursed if
people are willing to pay the premium for this. The inclusion of proven ineffective treatments is, in general,
more problematic than the inclusion of treatments that do not satisfy the other three criteria. The insurability
can all too easily be interpreted as a sign of effectiveness.
This duplicity creates, moreover, a scarcely comprehensible discrepancy, certainly for health care
professionals who during their training are convinced of the importance of evidence-based medicine. They
will wonder why on the one hand they are appraised via performance agreements for the extent to which they
work in an evidence-based manner, whereas at the same time patients can claim care for which there is no
evidence whatsoever and purely because they are insured for it.
Therefore should people be allowed to take out supplementary insurance for care, such as regular check-ups,
which has been proven to be ineffective using appropriate evidence? In a previous advisory report (Medical
diagnosis, 2006), the Council for Public Health and Health Care has already drawn attention to the undesirable
situation that whoever wants to take out insurance for dental care, for example, by and large cannot escape
being insured for treatments proven to be ineffective. That advisory report also called for flexible packages so
that this form of tied sale would disappear.
Furthermore, it would be advisable to exclude treatments from packages when there is appropriate evidence
that these do not work. However, it remains obvious that in the basic package, where solidarity continues to
be an important element, other, heavier advice will be considered more appropriate than in the supplementary
package, where the consumer's choice is the decisive factor.
36 Appropriate evidence
5 Key considerations for policy and research
The emphasis on evidence could lead to the demise of unproven but valuable forms of
care
An important ethical dilemma associated with the use of evidence-based medicine in health care policy, and
especially with respect to decisions about reimbursements in the basic health insurance package, is that a
scarcity of resources can justify a demand for demonstrated effectiveness. However, this could also mean
that valuable forms of care and treatment for which there is no proof of effectiveness could disappear from
the health insurance package.
That can be prevented by di f fe rent iat ing the use of evidence
Therefore the first challenge is to ensure a differential use of evidence in health care policy. For the basic
health insurance package this also means accepting other forms of knowledge, and the dominant position of
evidence obtained from several RCTs being qualified. The types of care need to be characterised, as equally
the forms of evidence most suited to supporting each of these. In this process, due consideration needs to
be given to methodological possibilities and limitations. Not all treatments allow their value to be expressed
in hard figures.
Furthermore, the input of professiona ls and pat ients continues to be of vi ta l impor-
tance
The second challenge within health care policy is to give balanced consideration to all three elements of
evidence-based medicine as opposed to solely focusing on scientific evidence. This means that the need for
care is the focal point, and that professionals continually assess whether following a protocol based on
scientific insights is also in the interest of the individual patient they are currently treating.
Discipl ines where knowledge is not develop ing fast enough need a st imulus
There are forms of treatment and even entire professional disciplines where research into the effectiveness
is scarcely taking place, partly due to a lack of funding and partly due to the lack of a suitable infrastructure
in which such research can be performed. Some of the obstacles can be overcome. The current inequality in
financial opportunities to collect evidence must disappear.
Where hard evidence is impossible other cr i te r ia must apply
Sometimes hard evidence for the effectiveness is impossible, cases in point being support, attention and being
present. Then other criteria for determining the value apply. These can be normative considerations. The
satisfaction of users could also play a role in such cases.
Appropriate evidence 37
Measuring w ith two standards is confusing for professionals
The distinction between the basic health insurance package and supplementary packages leads to an equivocal
attitude towards evidence. Whereas for the compilation of the basic health insurance package proven
effectiveness is, next to necessity, a decisive criterion, scientific evidence does not play a significant role in the
case of the supplementary package. This can put professionals in a position where they are pressurised to
provide care that is neither evidence-based nor evidence-informed but to which users claim a right because,
quite simply, they have paid for it. Accordingly the role of evidence as a criterion within the supplementary
package needs to be strengthened.
The pursui t o f evidence w il l not make care any cheaper
Good evidence is expensive. Evidence as the foremost criteria for meaningful care is more likely to increase
than to reduce the costs, as setting up the experiments required for this is very expensive. This consequence
of emphasising evidence within health care policy, which is receiving little attention at present, merits further
consideration.
New research methods are needed to provide more appropriate evidence
Good evidence is appropriate evidence. However, at present there are not enough methods available to
demonstrate the effects of certain types of care and, where necessary, to improve the care provided by these.
The development of new methods should therefore be encouraged.
38 Appropriate evidence
References
Ashcroft R.E. Current epistemological problems in evi-
dence based medicine. Journal of Medical Ethics 2004;
30 (2): 131-135
Baart A. Een theorie van de presentie. Utrecht: Lemma,
2004
Beckerman H., Bouter L.M. Effectiviteit van de fysiothe-
rapie. Een literatuuronderzoek. Maastricht: Rijksuniver-
siteit Maastricht, 1991
Bensing J. Bridging the gap. The separate worlds of
evidence-based medicine and patient-centered medi-
cine. 2000; 39 [1]: 17-25
Biller-Adorno N., Lie, R.K, Ter Meulen, R. Evidence-
Based Medicine as an Instrument for Rational Health
Policy. Health Care Analysis 2002: 10(3): 261-275
College voor Zorgverzekeringen. Pakketbeheer in de
praktijk (2006a). Diemen: CVZ, 245.2006
College voor Zorgverzekeringen. NESS Handmaster
(2006b). Diemen: CVZ, 2006
Commissie Keuzen in de Zorg (Commissie Dunning)
Kiezen en delen. Den Haag, Ministerie van VWS, 1991
Cox K. Evidence Based Practice voor verpleegkundi-
gen: methodiek en implementatie. Utrecht: Lemma,
2004
DSW Zorgverzekeraar, www.dws.nl geraadpleegd 17
mei 2007
Duyvendak J.W. Accountability: de trend. Lezing lus-
trum Verwey-Jonkerinstituut. Utrecht, 2003
Evidence-Based Medicine Working Group. Evidence-
based medicine. A new approach to teaching the prac-
tice of medicine. Evidence-Based Medicine Working
Group. 1992; JAMA 268 (17): 2420-2425
Freeman A. C., Sweeney K. Why general practitioners
do not implement evidence: qualitative study. British
Medical Journal 2001; 323 [7321]: 1100-1102
Gezondheidsraad. Contouren van het basispakket.
2003/02. Den Haag: Gezondheidsraad 2003
Glasziou P. Evidence based medicine: does it make a
difference? Make it evidence informed practice with a
little wisdom. British Medical Journal 2005; 330 (7482):
92
Goldenberg M.J. On evidence and evidence-based
medicine: lessons from the philosophy of science. So-
cial Science 2006; 62 (11): 2621-2632
Goodman K.W. Ethics and evidence-based medicine:
fallibility and responsibility in clinical science. New
York: Cambridge University Press, 2003
Haynes R. B., Devereaux P. J., Guyat G.H. Clinical
expertise in the era of evidence-based medicine and
patient choice. 2002a. ACP Journal Club 2002; 136 [2]:
A11-A14
Haynes R. B., Devereaux P. J., Guyatt G. H. Physi-
cians' and patients' choices in evidence based practice.
2002b. British Medical Journal 2002; 324 [7350]: 1350
Horrobin D.F., Are large clinical trials in rapidly lethal
diseases usually unethical? Lancet 2003:(9358): 695-
697
Appropriate evidence 39
Jorland G., Opinel A., Weisz G. Body counts. Medical
quantification in historical and sociological perspective.
Montreal: McGill-Queen's University Press, 2005
Kalf H., De Beer J. Evidence Based Logopedie. Logo-
pedisch handelen gebaseerd op wetenschappelijke
evidentie. Houten: Bohn Stafleu Van Loghem, 2004
Kinebanian A., Granse M.l. Grondslagen van de Ergo-
therapie. Maarssen: Elsevier Gezondheidszorg, 2006
Knottnerus A., Dinant G.J. Medicine based evidence, a
prerequisite for evidence based medicine. British Medi-
cal Journal 1997; 315: 1109-10
Kwaliteitsinstituut voor de gezondheidszorg CBO,.
www.cbo.nl/product/richtlijnen/handleiding. Geraadpleegd
14 mei 2007.
Lambert H., Gordon E. J., Bogdan-Lovis, E. A. Introduc-
tion: gift horse or Trojan horse? Social science per-
spectives on evidence-based health care. Social Sci-
ence and Medicine 2006; 62[ 11]: 2613-2620
Mol A. De logica van het zorgen. Amsterdam: Van
Gennep, 2006
Offringa M., Assendelft W.J.J., Scholten R.J.P.M. Inlei-
ding in evidence-based medicine. Klinisch handelen
gebaseerd op bewijsmateriaal. Houten/Antwerpen:
Bohn Stafleu van Loghem 2003
Raad voor de Volksgezondheid en Zorg. Medische
diagnose. Zoetermeer, RVZ 2006
Raad voor de Volksgezondheid en Zorg. Zinnige en
duurzame zorg. Zoetermeer: RVZ, 2006
Raad voor de Volksgezondheid en Zorg. Rechtvaardige
en duurzame zorg. Zoetermeer: RVZ, 2007
Rogers W.A. Is there a tension between doctors' duty of
care and evidence-based medicine? Health Care
Analysis 2002; 10 (3): 277-287
Rogers W.A. Evidence based medicine and justice: a
framework for looking at the impact of EBM upon vul-
nerable or disadvantaged groups. Journal of Medical
Ethics 2004; 30 (2): 141-5
Saarni S.I., Gylling H.A. Evidence based medicine
guidelines: a solution to rationing or politics disguised
as science? Journal of Medical Ethics 2004; 30 (2):
171-5
Sackett D.L., Rosenberg W.M., Gray J.A., Haynes R.B.,
Richardson W.S. Evidence based medicine: what it is
and what it isn't. British Medical Journal 1996; 312
(7023): 71-2
Timmermans S., Berg M. The gold standard. The chal-
lenge of evidence-based medicine and standardization
in health care. Philadelphia, Pa: Temple University
Press, 2003
Van Heijst A. Menslievende zorg. Een ethische kijk op
professionaliteit. Kampen: Klement, 2005
Van Houten D. De standaardmens voorbij. Over zorg,
verzorgingsstaat en burgerschap. Maarssen: Else-
vier/De Tijdstroom, 1999
Van Weel C., Knottnerus, J.A. Evidence-based inter-
ventions and comprehensive treatment. Lancet 1999;
353 (9156): 916-918
Vandenbroucke J.P. Niveaus van bewijskracht schieten
tekort. 2006; 150: 2485
VGZ Zorgverzekeraar. www.vgz.nl geraadpleegd 12 juli
2007
Vliet Vlieland T. P. Managing chronic disease: evi-
dence-based medicine or patient centred medicine?
Health Care Analysis 2002; 10 [3]: 289-298
Vos R., Houtepen R., Horstman K. Evidence-based
medicine and power shifts in health care systems.
Health Care Analysis 2004; 10 (3): 319-328
Vos R., Willems D., Houtepen R. Coordinating the
norms and values of medical research, medical practice
and patient worlds-the ethics of evidence based medi-
cine in orphaned fields of medicine. Journal of Medical
Ethics 2004; 30 (2): 166-170
Wiersma T. Twee eeuwen zoeken naar medische be-
wijsvoering. Amsterdam: Boom, 1999
40 Appropriate evidence
Other cons ul ted l i terature
Armstrong D. Clinical autonomy, individual and collec-
tive: the problem of changing doctors' behaviour. Social
Science and Medicine 2002; 55 [10]: 1771-7
Ashcroft R., Ter Meulen R. Ethics, philosophy, and
evidence based medicine. Journal of Medical Ethics
2004; 30 (2): 119
Bossuyt P., Kortenray J. Schaatsen op dik ijs. Evidence
based medicine. Amsterdam: Boom, 2001
De Vries R., Lemmens T. The social and cultural shap-
ing of medical evidence: case studies from pharmaceu-
tical research and obstetric science. Social Science and
Medicine 2006; 62 (11): 2694-706
Fischer P.M. Evidentiary medicine lacks humility. Jour-
nal of Family Practice 1999; 48 (5): 345-6
Kulkarni A.V. The challenges of evidence-based medi-
cine: a philosophical perspective. Medicine Health Care
and Philosophy, 2005; 8 (2): 255-60
Mol A. Proving or improving: on health care research as
a form of self-reflection. Qualitative Health Research
2006;
16 (3): 405-414
Sehon S.R., Stanley D.E. A philosophical analysis of
the evidence-based medicine debate. BMC Health Ser-
vices 2003; 3 (1): 14
42 Appropriate evidence
Appendix 1
Counci l for Publ ic Health and Health Care
Composi t ion o f the Counci l for Public Health and Heal th Care (Dutch acronym:
RVZ)
The activities of the CEG/RVZ fall under the responsibility of the Council for Public Health and Health
Care. The monitoring report Appropriate evidence. Ethical questions concerning the use of evidence in
health care policy was approved by the RVZ during its meeting of 20 September 2007.
CHAIR
M.H. Meijerink
MEMBERS
A.M. van Blerck-Woerdman
H. Bosma
Prof. D.D.M. Braat, vice chair
Prof. W.N.J. Groot
J.M.G. Lanphen, general practitioner
Prof. J.P. Mackenbach
A.A. Westerlaken
Prof. D.L. Willems
GENERAL SECRETARY
P. Vos
Composi t ion o f the Forum of the Centre for Ethics and Hea lth (CEG)/RVZ
The forum has been appointed to support the monitoring task of the CEG/RVZ. The forum functions as a
consultative body and has a monitoring, advisory and initiating role in the realisation of the monitoring
report.
MEMBERS
G. Abrahamse-van den Bosch, policy officer health care, Protestant Christian Association for the
Aged, Zwolle
H. van Dartel, university lecturer in ethics and law of health care, Leiden University Medical Center,
Leiden
Prof. D.P. Engberts, professor of normative aspects of medicine, head Section Ethics and Law of Health
Care, Leiden University Medical Center, Leiden
Prof. G. Glas, visiting professor Christian philosophy in the reformed tradition, and psychiatrist, Leiden
University, Leiden and Zwolse Poort, Zwolle
Appropriate evidence 43
Prof. M.H.F. Grypdonck, professor of nursing science, University Medical Centre Utrecht
M. Morskieft, Kantel Konsult, Nijmegen
Dr A. Pool, nurse and psychologist, Krimpen aan den IJssel
F.H. Stegehuis, manager health care provision, Menzis Zorg en Inkomen, Zwolle
Prof. M.J. Trappenburg, visiting professor of patient perspective in care, Erasmus University Rotterdam,
Rotterdam
M.I. Verstappen, general director municipal health service, Amsterdam
Prof. G.A.M. Widdershoven, professor of health ethics, Maastricht University, Maastricht
FROM THE RVZ
Prof. I.D. de Beaufort, professor of health ethics, Erasmus Medical Centre, Rotterdam, member RVZ and
chair Forum CEG/RVZ (to 1 January 2007)
Prof. D.L. Willems, professor of medical ethics, Academic Medical Centre, Amsterdam, member RVZ and
chair Forum CEG/RVZ (since 1 January 2007)
J.M.G. Lanphen, general practitioner, member RVZ and vice chair Forum CEG/RVZ
Dr A.J. Struijs, senior advisor and project coordinator CEG/RVZ
G. van Dijk, advisor CEG/RVZ (to 1 January 2006)
I. Doorten, advisor CEG/RVZ
L. Romein, project secretary CEG/RVZ
F.I. de Mooij, temporary secretary CEG/RVZ
44 Appropriate evidence
Appendix 2
Preparat ion for the moni tor ing repor t Appropr iate evidence
AUTHORS
Prof. D.L. (Dick) Willems, professor of medical ethics, Faculty of General Practice Medicine, Division of
Clinical Methods and Public Health, Academic Medical Centre, Amsterdam
Prof. R. (Rein) Vos, professor of health ethics and philosophy, Faculty of Health Sciences, Maastricht
University, Maastricht
G.G. (Ger) Palmboom, researcher medical ethics section, Academic Medical Centre, Amsterdam
P. (Paulus) Lips, general practitioner and trainee ethicist, Amsterdam
CONSULTATIVE GROUP
Prof G.H Blijham, chair Board of Directors, University Medical Centre Utrecht
Prof. M.H.F. Grypdonck, professor of nursing science, University Medical Centre Utrecht
Prof. R. ter Meulen, professor of ethics in medicine, Director Center for Ethics in Medicine, University
of Bristol
Dr C. Smit, patient organisations VSOP/NPCF
Prof. J.C.J. Dute, professor of health law, Erasmus Medical Centre, Rotterdam
EXPERTS INTERVIEWED
Dr A. Boer, Board of Directors, Care Insurance Board, Diemen
Dr L.G.A. Bonneux, physician/epidemiologist, Netherlands Interdisciplinary Demographic Institute,
The Hague
B.E.M. Burema-Kuster, inspector, Dutch Health Care Inspectorate, Zwolle
A. Eliens, senior policy advisor/nurse, V&VN, professional association of health care professionals,
Utrecht
C.R. Geerincks-Vercamman, researcher social work, Leiden University Medical Center, Leiden
Prof. J.K.M. Gevers, professor of health law, Department of Health Law/Social Medicine,
Academic Medical Centre, Amsterdam
Dr H.G.L.M. Grundmeijer, general practitioner and education coordinator general practice medicine,
Division of Clinical Methods & Public Health, Academic Medical Centre, Amsterdam
Dr C. Hartogh, nursing home physician/researcher Nursing home Naarderheem, Naarden
Dr A. van der Heide, epidemiologist/researcher, Department of Public Health, Erasmus Medical Centre,
Rotterdam
Dr R. Houtepen, university lecturer and philosopher, Section Health Ethics and Philosophy, Maastricht
University, Maastricht
R.B. Jansen, senior policy officer, Ministry of Health, Welfare and Sport, Directorate General Medicines
and Medical Technology, The Hague
Prof. H.G.M. Leufkens, professor of pharmaco-epidemiology, Faculty of Natural Sciences, Utrecht
University, Utrecht
E.L. Lodeweges-Hulscher, inspector/lawyer, Dutch Health Care Inspectorate, Zwolle
Appropriate evidence 45
Dr R.W.J.G. Ostelo, physiotherapist/epidemiologist, VU University Medical Center/EMGO Institute,
Amsterdam
F.G. Schaafsma, company doctor/researcher Academic Medical Centre, Amsterdam
Dr R.J.P.M. Scholten, physician-epidemiologist, Clinical Epidemiology and Biostatistics, Academic
Medical Centre, Amsterdam
K. van Bezooijen, patient representative and retired general practitioner, Breda
P.C.M. van Dijk, advisory physician Agis and Department of General Practice Medicine, Academic
Medical Centre, Amsterdam
IN 2005 AN INITIAL EXPLORATION TOOK PLACE VIA INTERVIEWS WITH
Prof. W.J.J. Assendelft, professor of general practice medicine, Leiden University Medical Center, Leiden
T.A. van Barneveld, Dutch Institute for Healthcare Improvement (Dutch acronym: CBO)
Prof. L. Bouter, professor of epidemiology EMGO institute, VU University Medical Center/EMGO
Institute, Amsterdam
Prof. MHF Grypdonck, professor of nursing science, University Medical Centre Utrecht
Prof. R. ter Meulen, professor of ethics in medicine, Director Center for Ethics in Medicine, University of
Bristol
Prof. H.G.M. Rooijmans, chair Advisory Council on Health Research (Dutch acronym: RGO)
and emeritus professor of clinical psychiatry, Leiden University Medical Center, Leiden
46 Appropriate evidence
Appendix 3
Publ ications CEG to date
Reports
2003 ETHICS AND HEALTH REPORTS:
Council for Public Health and Health Care
- Eisend gedrag en agressie van zorgvragers
- Drang en informele dwang in de zorg
- Culturele eigenheid en zelfbeschikking van allochtone zorgvragers
- Zelfbeschikking en eigen verantwoordelijkheid van mensen met een ver-
standelijke handicap
Health Council
- Handelingen met geslachtscellen en embryo’s
- Screening van pasgeborenen op aangeboren stofwisselingsziekten
- Geneesmiddelen voor kinderen
- De maakbare mens
2004 ETHICS AND HEALTH REPORTS:
Health Council
- ‘Vruchtbaarheidsverzekering’: medische en niet-medische redenen
- Terminale sedatie
- Bestrijdingsmiddelen, cosmetica, verf: de bescherming van proefpersonen
in blootstellingsonderzoek
- Geavanceerde thuiszorgtechnologie: morele vragen bij een ethisch ideaal
Council for Public Health and Health Care
- Intermezzo
- Geavanceerde thuiszorgtechnologie: morele vragen bij een nieuwe zorg-
praktijk
- Mantelzorg, kostenbeheersing en eigen verantwoordelijkheid
- Economisering van zorg en beroepsethiek
2005 ETHICS AND HEALTH REPORTS:
Health Council
- Embryonale stamcellen zonder morele pijn?
- Ethische aspecten van kostenutiliteitsanalyse
- Nu met extra bacteriën! Voedingsmiddelen met gezondheidsclaims
Health Council/Council for Public Health and Health Care
- Opsporing verzocht? Screening in de huisartspraktijk
Council for Public Health and Health Care
- Zorgverlener èn opsporingsambtenaar?
- Ethiek in zorginstellingen en zorgopleidingen
Appropriate evidence 47
2006 ETHICS AND HEALTH REPORTS:
Health Council/Council for Public Health and Health Care
- Vertrouwen in verantwoorde zorg? Effecten van en morele vragen bij het
gebruik van prestatie-indicatoren
Health Council
– Testen van bloeddonors op variant Creutzfeldt-Jakob?
2007 ETHICS AND HEALTH REPORTS:
Health Council
– Overwegingen bij het beëindigen van het leven van pasgeborenen
Council for Public Health and Health Care
– Formalisering van informele zorg.
Over de rol van ‘gebruikelijke zorg’ bij toekenning van professionele zorg
– Financiële stimulering van orgaandonatie. Een ethische verkenning
– Passend bewijs. Ethische vragen bij het gebruik van evidence in het zorg
beleid
Background studies
- Economisering van zorg en beroepsethiek, 2004
- Ethiek in zorgopleidingen en zorginstellingen, 2005
Inves t igat ions
- De vertwijfeling van de mantelmeeuw, 2004
- Over keuzevrijheid en kiesplicht, 2006
The CEG is currently translating its publications into English. So far, the following moni-
toring reports are available:
− Considerations pertaining to neonatal life termination (2007)
− Should blood donors be tested for Variant Creutzfeldt-Jakob disease? (2006)
− Embryonic stem cells without moral pain? (2005)
− Advanced home care technology: moral questions associated with an ethical ideal
(2004)
− Terminal sedation (2004)
− Economisation of health care and professional ethics (2004)
− Human enhancement (2003)
− Confidence in responsible care? The effects of performance indicators and moral
issues associated with their use (2006)
− Advanced home care technology: moral issues surrounding a new healthcare practice
(2004)
These publications can be downloaded via www.ceg.nl
48 Appropriate evidence
Appendix 4
Acron yms
AWBZ Exceptional Medical Expenses Act
CBO Dutch Institute for Healthcare Improvement
CEG Centre for Ethics and Health
CVZ Care Insurance Board
EBM Evidence-Based Medicine
EBP Evidence-Based Practice
ES Electrostimulation
MRC (British) Medical Research Council
NHG Dutch College of General Practitioners
RCT Randomised Controlled Trial
RVZ Council for Public Health and Health Care
VGN Netherlands Association for Care for the Disabled
VWS Ministry of Health, Welfare and Sport
UMC University Medical Centre