apprenticeship information booklet 2014 - gen2 apprenticeship - intermediate/advanced...

Apprenticeship information booklet2014

Introduction

Welcome to the Gen2 Apprenticeship Information Guide for 2014. By now you will probably be thinking about your future and what to do after you leave school or college? This can be a daunting experience so Gen2 are here to offer you the best possible start and the first step towards a highly rewarding career.

By choosing an Apprenticeship, you will be able to train on the job using state of the art machinery and equipment. You will be taught by industry leading specialists, all whilst becoming qualified and receiving a wage. You will be getting your first step onto a career ladder with real prospects and gaining skills that are essential for industry and are recognised by employers nationally.

The following pages are designed to inform you of the various Apprenticeship disciplines offered by Gen2, allowing you to decide which Apprenticeship will best suit your unique skills and interests.

If you would like any of the information within this booklet in a different format (e.g. large print,) please contact a member of the HR team on 01900 701300.

Gen2 apprenticeships

The company currently trains 1,000 apprentices and our Apprenticeship programmes are becoming increasingly popular as employers and young people realise the benefits of an Apprenticeship.

During your Apprenticeship, dependent on your ability, you will have the opportunity to progress from an apprenticeship to a Higher Apprenticeship. From there, you can continue with further learning, to gain higher qualifications all the way to University and beyond.

Gen2 has been delivering exceptional apprenticeship training for over a decade and continues to be the leading trainer of Mechanical, Electrical, Nuclear and Systems & Control Apprenticeships in Cumbria. We have also been awarded a Grade 1 ‘Outstanding’ in our most recent Ofsted inspection.

Your employment prospects with a Gen2 Apprenticeship couldn’t be better. In the last ten years, over 2000 apprentices have been trained by Gen2, with 94% of them progressing into full-time employment with their employer.

Competition for a place with Gen2 can be tough. The earlier you apply the more chance you have of being considered by an employer. Throughout the recruitment process, you will need to show commitment and awareness of your responsibilities to both yourself and the company who would employ you.

If you are successful, your place will be dependent on you achieving the grades required. Whilst these grades are a minimum, GCSE’s will stay with you throughout your career therefore it is important to try and achieve the best results you can.

Gen2 currently offer training in a diverse range of apprenticeships including:

• Electrical• Electrical Design• Mechanical• Mechanical Design• Fabrication / Welding • Nuclear Operator • Business & Administration • Process Operations• Scientific• Higher Engineering Apprenticeship

Please note: The services we deliver have been financed in whole or part, by the European Social Fund.

• Warehousing• Pipefitting• Customer Service• Control Systems• ICT• Health Physics Monitor• Project Management• HR

Information, advice & guidance

The aim of this service is to provide you with impartial and effective information, advice and guidance that will lead to tailored solutions for your individual needs, goals and future career requirements.

The information, advice and guidance received throughout the apprenticeship programme will be provided from a range of Gen2 staff including Trainers, Administrators, Managers, Human Resource Personnel as well as Apprentices currently studying with Gen2.

Gen2 offer a mentoring scheme to learners. A mentor will typically be a member of the training staff. The support provided is to ensure that you are able to meet your full potential. You will be allocated a support trainer who will review and assess your progress throughout the programme and can be approached for information, advice and guidance at any stage throughout the apprenticeship. Furthermore, Gen2 will support you in finding an employer placement and provide you with advice and guidance on producing CVs and improving your interview skills. All information, advice and guidance will be provided in complete confidence.

Gen2 also have an independent professional counsellor who can be contacted for confidential advice and guidance on either personal or work related issues.

Electrical Apprenticeship -Intermediate/Advanced

Pre-requisites: GCSE Grades A-C in Mathematics, English and Science although employer requirements may vary. Successfully pass the Gen2 aptitude testing and a satisfactory reference.

Duration: Intermediate Apprenticeship - 12 - 18 month programme. Advanced Apprenticeship - 42 month programme.

Location: West Cumbria, Carlisle and Furness.

Wage: £2.68 per hour minimum.

What qualifications will I obtain?Intermediate Apprenticeship (12 - 18 months)• Level 2 Performing Engineering Operations• City and Guilds Certificate in Engineering• Functional skills, personal learning and thinking

skills/ employee rights and responsibilities• Level 2 Technical Certificate in EngineeringAdvanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in one of the following:

• Maintaining Engineering Construction Plant and Systems - Instrument and Controls

• NVQ Level 3 Extended Diploma in Installation and Commissioning or Engineering

• Maintenance• NVQ Level 3 Extended Diploma in Technical

Support• Technical Certificate in BTEC Diploma in Engineering or a craft qualification

• Functional Skills, Personal Learning and Thinking Skills/ Employee Rights and Responsibilities

What will I study as an electrical apprentice with Gen2?• Health and safety• Electrical installation• Maintenance• Soldering• Fault finding• Electronics• Instrumentation• Electrical safety • Safe use of tools • Engineering drawings The role of an Electrical Apprentice:Electricians are highly skilled crafts people, who work with electrical equipment and supplies on a wide range of engineering machinery and equipment. They also control and maintain instrumentation equipment that is used to accurately measure and regulate process variables such as the flow rate of liquids or gasses, temperature or pressure. Their work ranges from installation of domestic electrical circuits for houses, to the installation and maintenance of sophisticated, highly complex machinery and equipment in major processing plants and factories. Electricians install, maintain and test electrical and instrumentation equipment, systems and appliances, and have to be able to diagnose and fault find problems with electrical equipment. For these reasons they need to be highly skilled with a logical and methodical approach to their work. Electricians need to have perfect colour vision and therefore must undertake a colour vision test.

Where will my training be delivered?First year - You will learn for four days a week in one of our Skills Centres with one day per week for your Technical Certificate, or your training may be on the job, at your place of work. Second year onwards - Employer work placement. You will study a Technical Certificate one day per week and will be visited by Gen2 staff around every six weeks to assess your competence.

Electrical Design Apprenticeship -Advanced

Pre-requisites: GCSE Grades A-C in Mathematics, English and Science although employer requirements may vary and they may also look for a AS/A Level qualification in a STEM subject. Successfully pass the Gen2 aptitude testing and satisfactory reference.

Duration: Advanced Apprenticeship - 42 month programme.

Location: West Cumbria, Carlisle or Furness.


What qualifications will I obtain?Advanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Construction

Design and Drafting or NVQ Level 3 Extended Diploma in Engineering Technical Support

• Technical Certificate in BTEC Diploma in Engineering

• Functional Skills / Personal Learning and Thinking Skills / Employee Rights and Responsibilities


What will I study as an electrical apprentice with Gen2?• How to work in a safe manner, you will

become familiar with industry guidelines and regulations such as LOLER, PUWER and COSHH

• Produce drawings and designs using Computer Aided Design (CAD)

• AutoCAD and additional design & prototyping programmes

• Maintenance of existing equipment and manufacture of new parts when required

• Problem Solving and fault-finding• Installation, testing and adjustment of

plant and machinery to make sure it is running smoothly, safely and meeting performance targets

• Use of different tools

The role of an Electrical Design Apprentice:Electrical design engineering is a highly skilled technical role that will require you to work with a design house designing a wide range of electrical and electronic installations.

Electrical Design Engineers need to be safety conscious and have good IT, mathematics and communication skills.

Electricians need to have perfect colour vision and therefore must undertake a colour vision test.

Mechanical Apprenticeship - Intermediate/Advanced

What qualifications will I obtain?Intermediate Apprenticeship (12 - 18 months)• Level 2 Performing Engineering Operations• City and Guilds Certificate in Engineering• Functional Skills, Personal Learning and Thinking

Skills/ Employee Rights and Responsibilities• Level 2 Technical Certificate in EngineeringAdvanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in one of the

following: • Maintaining Engineering Construction Plant

and Systems • Mechanical Manufacturing Engineering• Engineering Maintenance• Technical Support• Technical Certificate in BTEC Diploma in

Engineering or a Craft Qualification• Functional Skills, Personal Learning and Thinking

Skills/ Employee Rights and Responsibilities


Duration: Intermediate Apprenticeship - 12 - 18 month programme. Advanced Apprenticeship - 42 month programme.



What will I study as a Mechanical Apprentice with Gen2?• Health and safety• Bench fitting• Mechanical maintenance• Fault finding • Safe use of tools• Milling• Turning • Basic pipe fitting• Auto CAD

The role of a Mechanical Apprentice:Hand Fitting, machining, maintenance of pumps, gearboxes and compressors. These are just a few of the things that you will work with as a mechanical apprentice.

A mechanical apprenticeship involves the installation and maintenance of a wide range of engineering plant equipment, it may also involve the manufacture of new components using machinery.

Mechanical Craftspeople are highly skilled and can work in a wide variety of industries and sectors with complex plant and equipment. They are involved in the manufacture of component parts formachines, the assembly and installation of machinery, as well as the maintenance of equipment. They must work with precision and accuracy, and have a logical and thorough approach to work. They also need to be able to read and interpret drawings and diagrams, diagnose and fault-find problems with machinery and equipment, as well as work cooperatively with other colleagues to ensure that work is carried out to a high level.


Mechanical Design Apprenticeship - Advanced

What qualifications will I obtain?• NVQ Level 3 Extended Diploma in Construction

Design and Drafting or NVQ Level 3 Extended Diploma in Engineering Technical Support

• Level 3 Technical Certificate in BTEC Diploma in Engineering


What will I study as a Mechanical DesignApprentice with Gen2?• How to work in a safe manner, you will become

familiar with industry guidelines and regulations such as LOLER, PUWER and COSHH

• Produce drawings and designs using Computer Aided Design (CAD)

• AutoCAD and additional design and prototyping programmes

• Maintenance of existing equipment and manufacture of new parts when required

• Problem solving and fault-finding• Installation, testing and adjustment of plant and

machinery to make sure it is running smoothly, safely and meeting performance targets

• Use of different tools such as hand tools, power tools and measuring equipment

Pre-requisites: Preferred results: GCSE Grades A-C in Mathematics, English and Science although employer requirements may vary and they may also look for a AS/A Level qualification in a STEM subject. Successfully pass the Gen2 aptitude testing and a satisfactory reference.

Duration: 42 month programme.



The role of a Mechanical Design Apprentice:Mechanical design engineering is a highly skilled technical role that requires you to work with a design house, designing a wide range of mechanical installations.

Mechanical Design Engineers need to be very safety conscious and have good IT, mathematics and communication skills.


Control Systems Apprenticeship - Advanced

What qualifications will I obtain?• NVQ Level 3 Extended Diploma in Engineering

Technical Support• Technical Certificate in BTEC Diploma in

Engineering• Functional Skills, Personal Learning and Thinking


What will I study as a Control Systems Apprentice with Gen2?• Computer programming• Maintenance of plant automation systems• Programming automated systems• Knowledge of process plant operations• Programmable logic controllers• Supervisory control and data acquisition





The role of a Control Systems Apprentice:All production and manufacturing plants require control systems, without them the plants simply wouldn’t function properly. System Control Technicians are responsible for ensuring that the plant operates satisfactorily and with peak efficiency.

Control systems are particularly essential to industries such as Nuclear, Chemical, Petrochemical and Manufacturing. Control systems engineering has become a modern and complex discipline that requires the worker to have a wide experience of subjects such as Programmable Logic Controllers (PLCs), software engineering, plant instrumentation, electronics, communication networks and process control.

The role of a Control Systems Technician is varied but may involve design, development, maintenance and servicing of plant control systems, within the nuclear and process plant industry.

Control Systems Apprentices need to have perfect colour vision and therefore must undertake a colour vision test.

Where will my training be delivered?West Cumbria Learners - The first year will be spent training in the Energus facility at Lillyhall with one day per week studying a Technical Certificate.

In year two you will join the Control Systems Department and undertake work experience to gain relevant skills and experience. During this time you will continue to work towards a Technical Certificate as well as returning for specialist training and projects at the Gen2 Energus facility.

In year three you will undertake additional project work at Gen2 alongside your employment.

Carlisle and Furness Learners - You will be employed by a company from day one. You will either complete your training with Gen2, and/or at your place of work. You will study a Technical Certificate one day per week.

Control Systems Apprenticeship - Advanced

Process Apprenticeship - Intermediate

What qualifications will I obtain?• NVQ Level 2 in Process Industries and Operations• Technical Certificate - Level 2 Diploma in Process

Technology• Functional Skills, Personal Learning and Thinking


What will I study as a Process Apprentice with Gen2?• Health and safety / environmental issues• Process chemistry• Process science• Process in solids• Process in fluids• Process plant/plant services• Plant systems• ICT and communications• Instrumentation, measurement and control


Duration: 12-18 month programme.

Location: Assessor led training based in one of our employers, with Technical Certificate studies taking place at one of our Skills Centres.


The role of a Process Apprentice:As a Process Operator you will typically work in a manufacturing company that makes use of large and often complex pieces of machinery and equipment.

It will be your duty to keep it operating safely and efficiently, you will also need to take samples of materials used for analysis.

Since many manufacturing plants run day and night, you may be required to work shifts. You will also be required to maintain a safe work area to ensure the effective running of plant and equipment.

Where will my training be delivered?You will be employed by your employer from day one, undertaking your training in the workplace. You will be granted day release in order to study for a Technical Certificate at one of our Skills Centres for at least one day per week.

Nuclear Operator Apprenticeship - Intermediate

Some examples of Sellafield Ltd training that apprentices will carry out in process or Decommissioning include:

• Health and Safety ourses• Building Induction courses• Glove Box Operations Training• Monitored Workers / Classified Workers courses• Respirator Fit Test• PVC & Airfed Suit Training• Crane Driving• Fork Lift Truck Driving• Basic Monitoring Techniques• Disciplined Operations• Use of Power Tools• Environmental & Waste Management Training

What will I study as a Nuclear OperatorApprentice with Gen2?• Safe Use of Equipment and Tools• Safe Working Practices• Accurate Measurements and Readings• Basic Maintenance Skills• Oxy Fuel Cutting Methods• Plasma Cutting• Health and Safety• Glove Box Training

The role of a Nuclear Operator Apprentice:The work carried out by a Nuclear Operator can vary greatly and this programme will prepare learners to engage in both nuclear decommissioning activities and process operations.

Pre-requisites: GCSE Grades A-C in Mathematics, English and Science. Successfully pass the Gen2 aptitude testing and a satisfactory reference. Minimum age for this programme is 17 at the start of the programme.


Location: West Cumbria.


Nuclear decommissioning involves the safe shutting down and dismantling of nuclear power plants that have reached the end of their energy producing life, ensuring that there is no danger from radioactive materials and no chance of accident to people visiting the site.

Process operations entails the operation of large and often complex machinery and equipment, making sure they run safely and efficiently. These skills are transferable to other fields such as environmental restoration or general engineering activities that are carried out within many businesses in the chemical, polymer and petrochemical industries.

Year one will be spent giving you a wide range of engineering and nuclear related skills in preparation for assessment on your NVQ Level 2 in the workplace including basic hand skills, maintenance skills, process measurement and control.

The Nuclear Operator Apprenticeship scheme is divided into two types of career paths dependent upon employer requirements:

1. Nuclear Plant Operators:These people are trained to operate and maintain chemical and process plants that make a variety of products. Operators will monitor levels of flow, chemicals, temperature, waste products and radiation. They may take samples of products at different stages of the processes in their building and send them to another part of site for analysis for the business, customers, UK and international agencies.

Nuclear Operator Apprenticeship - Intermediate

Nuclear Operator Apprenticeship - Intermediate continued

Some Plant Operators will be trained in plant control rooms which are automated processes to allow chemicals and products to be moved around the building or site in a controlled manner. Other plants will manufacture products e.g. nuclear fuel pellets or put waste products into containers for UK and overseas customers.

What qualifications will I obtain?• Level 2 Diploma in Process Operations• Functional Skills, Personal Learning and Thinking


This is carried out on site placement and the modules will be agreed locally by each plant where the apprentice is assigned to.

2. Decommissioning Operator:The role of the Nuclear Decommissioning Operative is to control and operate basic decommissioning plant and equipment efficiently and safely. They will report and investigate deviations from routine operating conditions and be able to deal with basic process problems. They are given the opportunity to progress to Nuclear Decommissioning Team Leader.

What qualifications will I obtain?• Technical Certificate – BTEC Level 2

Certificate in Engineering or, BTEC Level 2 Diploma in Engineering


This is carried out on site placement and the modules will be agreed locally by each plant where the apprentice is assigned to.

Where will my training be delivered?This apprenticeship is only available in West Cumbria.

The first year will be spent training in our Energus facility at Lillyhall and you will be employed by Gen2.

The second and third year will be in the workplace, on site, and you will be employed by a company operating at a nuclear facility,

Health Physics Monitor Apprenticeship - Intermediate

What qualifications will I obtain?• RSP Stage 1• Level 2 NVQ Diploma in Radiological Protection• Award in Nuclear Industry Awareness• IOSH Working Safely

The role of a Health Physics Monitor Apprentice:The principle function of a Health Physics Monitor is to provide a radiological safety and monitoring service to customers in order to meet business needs to defined standards.

The role is to monitor radiation dose rates, personnel, surface and airborne contamination, recording the levels detected and responding accordingly. Health Physics Monitors may also be part of the emergency response arrangements.

Pre-requisites: Minimum age is 18 years at the start of the programme, to comply with Classified Workers requirements.Preferred results: a minimum of four GCSE grades A-C (including English, Maths and Science). Successfully pass the Gen2 aptitude testing and a satisfactory reference.


Location: West Cumbria.


Duties and aspects of the role will also include: • Undertake clearance monitoring • Function test radiation protection

instrumentation• Record radiation protection monitoring

and survey results• Working at heights via the use of ladders

and scaffolding• Working in confined spaces • Use of Personal Protective Equipment

(PPE)• Use of Respiratory Protective Equipment

such as respirators and breathing apparatus

• Obtaining information (readings), analysing the information and determining actions

• Understand the relevant health and safety legislation with reference to the tasks, the plant and the actions required to control hazards

• To understand and have relevant background knowledge in science, the principles involved in the operation, maintenance of the processes and equipment used

Where will my training be delivered?The first year will be spent training in the Energus facility at Lillyhall with one day per week studying a Technical Certificate.

After this, you will join your employer and undertake work experience to gain relevant skills and experience. During this time you will continue to work towards a Technical Certificate as well as returning for specialist training and projects at the Gen2 Energus facility.

Pipefitting Apprenticeship - Intermediate/Advanced

What qualifications will I obtain?Intermediate Apprenticeship (12-18 months)• Level 2 Performing Engineering Operations or

Certificate in Engineering Construction Activities• City and Guilds Certificate in EngineeringAdvanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Installing

Engineering Plant and Systems • Technical Certificate in BTEC Diploma in

Engineering OR a craft qualification• Functional Skills, Personal Learning and Thinking


What will I study as a Pipefitting Apprentice with Gen2?• General health and safety in engineering

construction • Specific pipefitting safety and safe working

conditions• Technical drawings• Use of basic hand and power tools• Cutting and preparing pipe work systems• Cold bending ferrous and non ferrous pipe• Fabricating pipework and supports, • Assembling and installing pipework systems• Preparing and testing pipework systems

Pre-requisites: GCSE Grades A-C in Mathematics, English and Science. Although employer requirements may vary. Successfully pass the Gen2 aptitude testing. Satisfactory reference.

Duration: Advanced Apprenticeship - 42 month programme. Intermediate Apprenticeship - 12 -18 month programme.



The role of a Pipefitting Apprentice:Pipefitters fabricate pipework and supports using detailed engineering drawings, cutting, shaping and bending pipe in preparation for welding.

Often working alongside welders they connect piping efficiently and safely, sometimes in difficult conditions.

Where will my training be delivered?First year - You will learn for four days a week in one of our Skills Centres with one day per week for your Technical Certificate, or your training may be on the job, at your place of work.

Second year onwards - Employer work placement. You will study a Technical Certificate one day per week and will be visited by Gen2 staff around every six weeks to assess your competence.

Welding, Fabrication & Plating Apprenticeship - Intermediate/Advanced

What qualifications will I obtain?Intermediate Apprenticeship (12 - 18 months)• Level 2 Performing Engineering Operations or

Certificate in Engineering Construction Activities• City and Guilds Certificate in EngineeringAdvanced Apprenticeship (42 months) • NVQ Level 3 Extended Diploma in Fabrication

and Welding or, Level 3 Extended Diploma in Welding Engineering Construction Pipework or, Level 3 Extended Diploma in Fabricating Engineering Construction Steel Structures or, Level 3 Extended Diploma in Welding Engineering Construction Plate

• Technical Certificate in BTEC Diploma in Engineering or, a craft qualification


What will I study as a Welding, Fabrication & Plating Apprentice with Gen2?:• Health and safety• Welding/fabricating theory• Basic metallurgy • Manual Metal Arc (MMA) welding• Tungsten Inert Gas (TIG) welding• Metal Inert Gas (MIG) welding• Engineering drawings• Problem solving and hand skills • Technical drawings inc CAD• Manufacturing skills • Pattern development


Duration: Advanced Apprenticeship - 42 month programme. Intermediate Apprenticeship - 12 -18 month programme.



The role of a Welding, Fabrication & Plating Apprentice:Fabrication is a discipline which covers a wide range of occupational areas including, Welders, Platers, Sheet Metal Workers and Pipe Fitters.

Fabricators are essential in all fields of engineering and manufacturing, and need to be able to work in all environments inside, outside and in some very special cases they may even have to work under water.

Fabricators and Welders need to be able to interpret engineering drawings, convert them into metal shapes by developing patterns, marking out materials, cutting and bending steel plates and section material. This is done by using a range of powerful equipment such as guillotines, pipe benders, folders or computer controlled plasma cutting equipment.

In many firms a Fabricator will be expected to carry out both fabrication as well as welding work, but in some cases you will specialise in one of the two areas.

Where will my training be delivered?First year - You will learn for four days a week in one of our Skills Centres with one day per week for your Technical Certificate, or your training may be on the job, at your place of work.

Second year onwards - Employer work placement. You will study a Technical Certificate one day per week and will be visited by Gen2 staff around every six weeks to assess your competence.

Scientific Apprenticeship - Advanced

What qualifications will I obtain?• BTEC Level 3 Diploma in Applied Science• NVQ Level 3 in Laboratory and Associated

Technical Activities• HNC in Applied Chemistry• Functional Skills, Personal Learning and Thinking


What will I study as a Scientific Apprentice with Gen2?:• Calibrations • Sampling and titrations• Conduct investigations and tests• Assess data and write reports• Dealing with technical data • Develop presentation techniques

Pre-requisites: GCSE Grades A-C in Mathematics, English and ICT although employer requirements may vary and they may also look for an AS/A Level qualification in a STEM subject. Please note that Sellafield Ltd also require an A-Level in Chemistry, anbd GCSE’s at Grade B or above. Successfully pass the Gen2 aptitude testing and a satisfactory reference. Applicants must be 18 at the start of the programme.

Duration: 36 month programme



The role of a Scientific Apprentice:Scientific Technicians perform a wide variety of roles in the nuclear, chemical and manufacturing industries, as well as in academic and research establishments throughout Cumbria.

Scientific Technicians are needed to test and calibrate equipment as well as undertake investigations and analyse samples. They are likely to work with hazardous substances, so it will be necessary for you to have a strong understanding of health and safety procedures and safe working practices.

During the apprenticeship:• You will be aware of health and safety

regulations• You will be improving your working

relations everyday as you are likely to be working in teams

• You will manage information and use computers

• You are likely to work with hazardous substances

• You could help to manage the equipment kept in the stores

• You will manage data and produce reports

• You will create presentations on work you have completed

Where will my training be delivered?You will attend one of our Skills Centres for your initial induction and then you will be placed with your employer.

Customer Service Apprenticeship - Intermediate/Advanced

What qualifications will I obtain?Intermediate Apprenticeship (12 months)• NVQ Level 2 Diploma in Customer Services• VRQ Certificate in Customer Services• Functional Skills, Personal Learning and Thinking

Skills/ Employee Rights and ResponsibilitiesAdvanced Apprenticeship (36 months)• NVQ Level 3 Diploma in Customer Services• VRQ Certificate in Customer Services• Functional Skills, Personal Learning and Thinking


Pre-requisites: Preferred results: GCSE Grades A-C in Mathematics, English and ICT.

Duration: Intermediate Apprenticeship - 12 month programme. Advanced Apprenticeship - 36 month programme.



The role of a Customer Service Apprentice:The Gen2 Customer Service Apprenticeship provides an industry recognised qualification for customer service for every sector. From local government and the NHS to hospitality, travel and tourism.

You will understand how customer service delivery and legislation affects customer expectations and how the customer services process can be developed and improved through customer feedback, promotion of products and services and effectiveteamwork.

Where will my training be delivered?Your training will be based with your employer from the start, where you will be assessed in the workplace and drop in sessions will be arranged, where you can visit your Gen2 centre for additional training.

The apprenticeship will also require the completion of a Technical Certificate workbook which can be completed during work time at the discretion of your employer.

Business & Administration Apprenticeship - Intermediate/Advanced

What qualifications will I obtain?Intermediate Apprenticeship (12 months)• NVQ Level 2 Diploma in Business & Administra-

tion• VRQ Certificate in Business & Administration• Functional Skills, Personal Learning and Thinking

Skills/ Employee Rights and ResponsibilitiesAdvanced Apprenticeship (36 months)• NVQ Level 3 Diploma in Business &

Administration• VRQ Certificate in Business & Administration• Functional Skills, Personal Learning and Thinking


Pre-requisites: Preferred results: GCSE Grades A-C in Mathematics, English and ICT.

Duration: Intermediate Apprenticeship - 12 month programme. Advanced Apprenticeship - 36 month programme.



The role of a Business & Administration Apprentice:The Gen2 Business & Administration Apprenticeship provides a wide variety of training from basic business administration duties to administration skills necessary to manage teams.

Apprentices undertaking this qualification are suitable not only as general administrators but also suitable for specialist roles such as Court Clerks and HR Administrators.

Training includes practical tasks such as setting up and improving administration systems, to transferrable skills such as project management, report writing and budgeting.

Where will my training be delivered?You will be based with your employer from the start, where you will be assessed in the workplace. Drop in sessions will be arranged, where you can visit your Gen2 centre for additional training.

The apprenticeship will also require the completion of a Technical Certificate workbook which can be completed during work time at the discretion of your employer.

Project Management - Higher Apprenticeship

What qualifications will I obtain?• Level 4 Diploma in Project Management• Technical Certificate in the Principles of Project

Management• Functional Skills, Personal Learning and Thinking


What will I study as a Project Management Apprentice?• Project management• Project roles and responsibilities• Planning business cases• Project lifecycles and project definition• Project execution plans• Risk management• Quality• Project scheduling• Estimating

Pre-requisites: Preferred results: GCSE Grades A-C in Mathematics, English and Science and a minimum of 120 UCAS points. Minimum age for this programme is 18.

Duration: 24 months.


Wage: Minimum wage.

The role of a Project Management Apprentice:As a Project Management Apprentice, you will work within an office environment and some of the roles you are likely to undertake are:• Communicating with stakeholders• Planning and reviewing projects• Meeting with customers• Creating and monitoring action plans• Estimating budgets

Where will my training be delivered?You will be based with your employer from the start and will attend a number of block release days at our Skills Centres, to help you achieve your Technical Certificates and Diploma.

ICT - Advanced Apprenticeship

What qualifications will I obtain?• BTEC Level 3 Diploma for IT users (ITQ)• Functional Skills, Personal Learning and Thinking


What will I study as an ICT Apprentice?• Improving productivity using IT• Understanding the potential of IT• Developing personal and team effectiveness

using IT• Using mobile IT devices• Setting up an IT system• Optimise IT system performance• IT security for users• Using the internet• Specialist software

Pre-requisites: Preferred results: GCSE Grades A-C in Mathematics, English and ICT although employer requirements may vary. Successfully pass the Gen2 aptitude testing and a satisfactory reference.

Duration: 12-15 months.



The role of an ICT Apprentice:This is a unique qualification for those using computers in the workplace. It has a ‘pick and mix’ design which allows learners to choose units that are applicable to their workplace and employer.

IT is now an integral part of any business and this qualification allows you to develop IT systems and processes to support businesses and staff across a variety of activities.It will support and develop the skills and knowledge needed to be proficient and specialise in developing, using, supporting and maintaining a range of IT systems and software.

Where will my training be delivered?You will be based with your employer from the start and will attend one of our Skills Centres one day per week to study towards your Technical Certificates and Diploma.

Work based learning route to Higher Education

There are many ways that you can progress in your career after you complete your apprenticeship. The diagram above shows the opportunities available to you from Level 1 (Foundation Level) right up to degree level.

By combining practical experience and studies in the safety of our Skills Centres, gaining hands-on experience in a real work environment with local employers and possibly even major manufacturers, you will be ideally situated for a successful and rewarding career with any leading manufacturer.

No specific qualifications or less than 5 GCSE’s

NVQ Level 1or more than 5 GCSE’s

At least 120 UCAS points and more than 5 GCSE’s

At least one AS/A level and more than 5 GCSE’s

Foundation Degree in related subject

Bachelor Degree in related subject

Foundation NVQ level 1 qualification.

Intermediate Apprenticeship / NVQ level 2 qualification.

Advanced Apprenticeship / NVQ level 3 qualification.

Higher Apprenticeship / NVQ level 4 qualification or , Foundation Degree, or, HNC.

Bachelor Degree, or, HND or, NVQ level 6.

Post-Graduate diploma/certificate or Masters degree level qualification or NVQ level 7.

The application process

All applications for apprenticeships with Gen2 should be made via our online recruitment portal, which can be accessed via our website - www.gen2.ac.uk.

If you do not have access to a computer or the internet at home, you will still be able to access our application portal. Visit your local Inspira or library, they will have computers that you can use. Alternatively you can use your school computers.

Be sure to sign up using an email address that you have easy access to. You will need to check your e-mail regularly for updates on the progress of your application! If you have applied before, please use the same email address to log back in to your application, and update it for 2014. Please be sure to check your spam/junk folder and mark any emails from [email protected] as ‘safe’ going forward.

Please note: If you have learning difficulties, such as dyslexia or any disability where you are given extra time for exams, you must disclose this during your application. It will be necessary for you to provide proof of your requirement for additional time by bringing evidence to your aptitude test session. Gen2 encourages applicants to disclose any disability in order for learning to be tailored and also assist with any special access requirements.

Apprenticeship recruitment schedule

JanuaryApply via the Gen2 website from 6 January. You will then be redirected to our recruitment portal. Be sure to read our apprenticeship information booklet for more detailed information. Open days at all our centres will now be available. Check website for details - www.gen2.ac.uk.

FebruaryApplications for engineering will close on 28 February. Aptitude tests will start from February half term on-wards. You will be invited via email to book your aptitude testing slot.

MarchSuccessful candidates will be notified by email. If you meet the criteria for Sellafield, you will be notified by email and asked to book an interview slot. If you do not meet their criteria or do not want to be considered for Sellafield, then your CV will now be sent out to employers who will contact you directly.

April - JuneInterviews will commence. All those applying in the North and South of Cumbria, your CV will be sent to local employers looking to recruit apprentices.

JulyGen2 will send out offer letters to all successful applicants. Those who do not receive an offer will be placed on the reserve list or could then apply for our other programmes including Foundation Learning, and Traineeships.

AugustAttend any pre-induction and PPE fitting.

September Induction and commence Apprenticeship

Frequently asked questions

Here you will find answers to some common questions that we are asked.

Why should I consider an apprenticeship? An apprenticeship offers you on the job training, nationally recognised qualifications, payment and real career prospects all in one go.

You will gain hands on experience in a working environment, whilst safely learning the theory behind the work and essential functional skills. Furthermore, you will be gaining skills and qualifications that are recognised by employers all over the country.

What are the benefits of doing an apprenticeship?Not only do you gain a skill for life, you will be trained to a standard that will allow you to work anywhere in the world. Apprenticeships allow you to practice skills while you learn and is structured to allow you to gain specialist skills. More importantly, you will gain skills that will help you get a first step onto the career ladder plus, you will be paid while you learn.

By undertaking an apprenticeship you are making positive steps towards achieving a sustainable career in cutting edge industries.

Who are apprenticeships for?Apprenticeships are for everyone with the ability to gain skills and qualifications through work and study, regardless of age, gender or ethnic group.

What are my career and development prospects both during and after my apprenticeship?During an Apprenticeship, dependent upon employer requirements and performance, you can progress to a Higher Apprenticeship. From there you can continue with further learning and gain higher qualifications all the way to university and beyond. This will depend upon employer support.

What’s the difference between an Advanced Apprenticeship and Higher Apprenticeship?An Apprenticeship will typically last between12-15 months and you will gain a Level 2 NVQ depending on the individual trade areas you study.

An Advanced Apprenticeship will last approximately 42 months and you will gain a NVQ Level 3.

A Higher Apprenticeship will last approximately two years and you will gain a Level 4/5 qualification.

Am I guaranteed a job at the end?Gen2 have an employment rate of over 94% for those who complete their apprenticeship, much higher than the national average. However, unfortunately, there is never a guarantee of immediate employment when you finish your apprenticeship.

Where will my training take place? Where you train will depend on two factors. One is the apprenticeship you decide upon, and the other is where you live. In most cases you will simply train at the Skills Centre that is closest to where you live. However, certain apprenticeships are only available from specific Skills Centres. For example, if you live in Carlisle, but wanted to undertake the Nuclear Operator Apprenticeship, it would be down to you to secure your own travel arrangements to Workington as this particular Apprenticeship is only available at the Energus facility, West Cumbria.

Our locations

We have a total of six training centres across Cumbria:

Gen2 Head Office/Lillyhall Skills CentreUnit 1, Joseph Noble Road, Lillyhall Industrial Estate Workington, Cumbria, CA14 4JX.Tel: 01900 701300

Gen2, EnergusBlackwood Road, Lillyhall, WorkingtonCumbria, CA14 4JW.Tel: 01900 605665

Gen2 Carlisle Skills CentreKingmoor Park, Unit F2, Kingmoor Park SouthCarlisle, Cumbria, CA6 4RD.Tel: 01228 599890

Gen2 Carlisle Education CentreWestmoor, Rockcliffe, Carlisle, CumbriaCA6 4BH .Tel: 01228 599890

Gen2 Sellafield Skills CentreB111, Sellafield, Cumbria, CA20 1PG.Tel: 019467 86616

Gen2 Furness Skills CentreLightburn Trading Estate, Ulverston, Cumbria, LA12 7NE.Tel: 01229 483760

Useful contacts

Gen2 Head Office and HRContact either Suzanne Rowley, HR Support Officer or Debbie Blair, HR Support Officer.Unit 1, Joseph Noble Road, Lillyhall Industrial Estate, Workington, Cumbria, CA14 4JXTel: 01900 701300Email: [email protected]: www.gen2.ac.uk

24+ Advanced Learning Loans

If you’re starting a Level 3 course on or after 1August 2013 you may qualify for a 24+ Advanced Learning Loan. These loans help you pay the tuition fees charged by training providers.

Most learners aged 24 and over, studying at Level 3 and above, will qualify for these new loans from the UK Government. It’s easy to apply, your household income isn’t taken into account and there’s no credit check. You won’t have to pay anything back until your income is over £21,000 per year.

How much can I get?How much you receive depends on the type of course, course fees, the maximum loan available for your course and if you wish to borrow the full cost of your course (or pay for some yourself).

At Gen2, we can provide information, advice and guidance about the most suitable course for you and the tuition fee costs before you enrol.

How is the money paid?Student Finance England (SFE) will pay the money directly to your training provider (such as Gen2) once your attendance on the course has been confirmed.

Additional LoansOnce you have completed your course you will be eligible to apply for more 24+ Advanced Learning Loans (up to a total of 4) to help progress with your studies.

Do I qualify?To qualify you must be:• Aged 24 or over on the first day of your course

(there’s no upper age-limit) and starting your course on or after 1 August 2013

• Living in the UK on the first day of your course and have lived in the UK, the Channel Islands or the Isle of Man for three years immediately before this

• Studying with training provider in England approved for public funding (such as Gen2)

• Enrolling on an eligible course at Level 3 and above which includes HE Diplomas, other Diplomas and Certificates, Advanced Apprenticeships or Higher Apprenticeships

ApplyingYou can apply from April 2013 for courses starting between 1 August 2013 and 31 July 2014.

For further details and to download an application form contact:

Beeby Bell, Gen2 Operations and Innovations Manager on01228 599890 or visit,https://www.gov.uk/advanced-learning-loans/overview

Gen2 Policy Statements

General Statement of Intent Safeguarding & ProtectionThis is the Gen2 statement of intent that demonstrates a commitment to safeguarding learners, staff and others from harm who may be involved with Gen2. The essential inclusions for the safeguarding protection policy are outlined below:• The policy is approved and endorsed by the

Executive Team of Gen2.• The welfare of learners and staff is of paramount

importance.• All learners and staff without exception, have the

right to protection from abuse or harm• The Equality Act protects people from being

treated less favourably because they have a protected characteristic. The relevant protected characteristics in employment are, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including ethnic or national origins, colour and nationality), religion or belief (including lack of belief), sex and sexual orientation.

• This policy applies to all Gen2 staff, learners, clients and contractors.

• All concerns, and allegations of abuse will be taken seriously by all Gen2 staff and responded to appropriately.

• All Gen2 staff will receive training in how and where to report abuse.

• There is a commitment to safe recruitment, selection and vetting of all Gen2 staff.

• Reference to all associated policies and procedures which promote candidates safety and welfare (e.g. with regard to: health and safety, anti-bullying, protection of candidates’ online, photography, etc).

• This policy links to Gen2’s strategies on Learner Support, Equality and Diversity, Health and Safety with associated policies including Dignity at Work, Safeguarding Policy & Procedure.

General Statement of Intent - Health and Safety PolicyGen2 Engineering & Technology Training Ltd is fully committed to complying with all of its statutory and common law duties, meeting its responsibilities under the Health and Safety at Work Act (1974) and all subsequent subordinate legislation. Gen2 will not only comply with all applicable legislation but will actively seek innovative ways to improve and apply the highest standards of Health and Safety “best practice” techniques.

The Gen2 target for Accidents & Occupational ill Health is; ZERO

Gen2’s objectives are to:• Enourage all staff to actively participate in a

mutual partnership for improving health and safety throughout the organisation by questioning and challenging each other in the pursuit of health and safety excellence, through the application of human performance techniques such as behavioural safety.

• Continually improve safety performance with the principle aim of eliminating accidents and reducing incidents and near misses to their lowest practicable level.

• Be fully compliant with its registration to BS OHSAS 18001; including comprehensive accident and incident reporting and investigation, implementing corrective and preventative actions, auditing and inspecting for compliance, performance monitoring, risk assessments, safe systems of work and periodic reviews of all safety systems.

• Provide effective control of the health and safety risks arising from all work activities.

• Consult with employees at all levels throughout the organisation on matters affecting their health and safety.

• Provide and maintain safe plant and equipment.• Ensure the safe handling and use of substances.• Provide effective information, instruction and

supervision for all employees.• Ensure that all employees are fully competent to

conduct their tasks and provide the appropriate and relevant training.

• Maintain a safe and healthy working environment.Employee responsibilities are to:• Co-operate with management and line managers

on all health and safety related matters,• not interfere with anything provided by the

employer to safeguard health and safety,• take reasonable care of their own health and safety

and anyone else who may be affected by their acts and/or omissions,

• report all health and safety concerns to their line manager or the Gen2 health and safety appointed person.

This policy has been prepared in accordance with Section 2(3) of the Health and Safety at Work Act (1974) and will be reviewed at least annually and revised as and when appropriate.

Gen2 Policy Statements continued

Gen2 Policy - Statement Equal Opportunities For All This is the Equal Opportunities & Diversity Policy statement of Gen2 Engineering & Technology Training Limited.

Gen2 is fully committed to eliminating discrimination and actively promoting equality of opportunity and diversity for our staff and learners in line with our strategy and the Equality Act of October 2010.

The Equality Act protects people from being treated less favourably because they have a protected characteristic. The relevant protected characteristics in employment are: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including ethnic or national origins, colour and nationality), religion or belief (including lack of belief), sex and sexual orientation.

We believe that where equality of opportunity exists, all staff and learners work in a more rewarding and less stressful environment, one where prejudice and harassment are not accepted, and one which is more likely to enhance performance and achievement.

Accordingly, Gen2 will foster and encourage sensitivity to diversity among its employees and customers. We will seek to promote and maintain an inclusive and supportive work and study environment that respects the dignity of staff and learners and assists everyone to achieve their full potential.

We value all our staff and the contribution they can make. We welcome the differences amongst them and believe that those differences give added depth to our work.

We aspire to make the greatest possible use of their talent and capabilities and to provide real opportunities for their professional development.

We are strongly committed to providing our community with equitable access to our service and to our employees, equal advancement opportunities with regard to the nine protected characteristics.

We are also strongly committed to providing our staff with a workplace free from prejudice and discrimination, where the personal dignity and worth of each individual is appreciated and celebrated.

We recognise that it is the responsibility of every member of our staff to help achieve this inclusive and

supportive environment, and to promote good relations between groups by being tolerant and having respect for diversity.

Where there are instances of activity which may undermine good relations, and to assist staff and learners in maintaining a balance between individual freedoms and expectations of conduct, Gen2 has policies in place to address such matters.

We will ensure that we comply with all legislation and good practice by introducing, implementing and regularly reviewing policies and procedures.

We will aim to review, monitor and implement procedures for compliance with legislation through our Equal Opportunities & Diversity Strategy and action plans.

Gen2 Policy Statement - Dignity at WorkThis is the Dignity at Work Policy Statement of Gen2 Engineering & Technology Training Limited.

Gen2 fully supports the right of all people to be treated with dignity and respect at work. We are committed to promoting a working environment free from all forms of harassment and bullying and will ensure that appropriate steps are taken to achieve this.

We are aware that workplace bullying has a detrimental and negative affect on individuals and therefore operational efficiency. We are therefore committed to creating a working environment that supports the dignity of all employees and is free from bullying and any other forms of harassment.

We are committed to ensuring that all staff, learners and individuals participating in any activity or learning with our company receive an enjoyable and fulfilling experience. This policy is therefore intended to provide a framework which will assist in the prevention of bullying and harassment and provide guidance as to what action should be taken if such incidences occur.

All staff, learners, employers and subcontractors have a responsibility to recognise bullying and harassment and take appropriate action in accordance with this policy as soon as they become aware of any such behaviour. This policy is supported by, and has been developed with, the trade unions representing employees. It will be communicated to employees using a variety of methods including posters, leaflets and training.

Your notes

Other courses - Traineeships

Are you looking for real work experience with a local employer?

Gen2 traineeships are now available in your local area. We are currently taking applications for an immediate start. What is a Traineeship?• Traineeships are a new way to help you to get ‘work ready’.• A traineeship lasts from 3 to 5 months and are for people up to 24 years old.• Unlike other schemes you will be placed with a local employer and get real work experience for

2-3 days per week.• You will spend one day per week with Gen2 to receive your Maths, English, work preparation

skills and vocational training.

Will I be paid?• Whilst the traineeship is unpaid if you are 16-17 you will receive an allowance of £10 per day

for each day of attendance. • If you are aged 18-23 and are in receipt of job seekers allowance then you will be required to

sign off the scheme and will receive the equivalent training allowance of £56.80 per week for the duration of the traineeship.

How do I apply?Please contact the Gen2 HR Team on:tel: 01900 701300 visit: www.gen2.ac.uk email: [email protected]

Vacancies are on a first come, first served basis - so don’t delay apply today!

Other courses - Technical Specialist Trainee Scheme (TSTS)

Gen2 will be recruiting for their Technical Specialist Trainee Scheme from the beginning of March 2014. Here’s why you should apply:• Tuition fees are paid - so you will earn while you learn.• You will transfer straight into employment with one of the sponsoring

companies after just four months of full-time initial training.• The scheme is sponsored by the County’s leading employers.• You will get a degree in Plant Engineering and can choose a pathway in either

conventional engineering or nuclear technology.• It will give you a fantastic opportunity to gain experience in this growing sector.

Minimum entry requirements: 120 UCAS points

The process:• Apply online from the beginning of March 2014• You will then be invited to book a place for aptitude testing• Those successful in the aptitude test will be invited the assessment centre• Interviews will be held in early May• Offers will be sent out mid May

For more information please contact our HR team on 01900 701300 or email [email protected]

Gen2 are committed to equality of opportunity and the safeguarding of learners.

Gen2 Head OfficeUnit 1, Joseph Noble Road, Lillyhall Industrial Estate, Workington, Cumbria, CA14 4JX

[email protected]

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