appreciative leaders (anne kohnke)
DESCRIPTION
Presentation used at the #2012waic conference - Ghent, BelgiumTRANSCRIPT
APPRECIATIVE LEADERS:
THE SOCIAL CONSTRUCTION OF GENERATIVE CONNECTIONS
LEADERSHIP THAT WINS THE HEARTS
& MINDS OF OUR STAKEHOLDERS
Dr. Jackie Stavros, Mr. Joep C. de Jong, Dr. Marjorie Schiller, & Dr. Anne Kohnke
26 April 2012 WAIC, Ghent, Belgium
Our Agenda • Session Overview
• An AppreciaMve Leader Discovery
• AppreciaMve Leaders: GeneraMve ConnecMons v Discovery
v Dream
• The Design & DesMny of an AppreciaMve Leader
• Wrap Up: Moving Forward with the AppreciaMve Leaders Journey
AppreciaMve Leaders in the Eye of the Beholder • The idea • The purpose • Two assump/ons
– Everyone is a leader – Leadership is in the eye of the beholder
• Original study
Findings: Model of AppreciaMve Leadership
Envision
Inspire
Holistic
Challenges Encourages Enables Coaches Inquires Dialogues
Genuine
Credible
Respectful Rel
atio
nal
Cat
alys
t
WORLD VIEW
PRACTICES VALUES
• Conceptual Frame
• Operating Philosophy
• Day-to-day Behaviors
• What people do
• Personal Awareness
• Embedded Values and Beliefs
Source: Appreciative Leaders in The Eye of the Beholder (2001) by Marge Schiller, Bea Mah Holland, and Deanne Riley, Publisher: Taos Institute, p. 159
AppreciaMve Leaders in the Eyes of the Beholder Preface by Kenneth Gergen Foreword by David Cooperrider Chapter 1: The Road to AppreciaMve Leadership Chapter 2: Taking Care of Business Chapter 3: SupporMng Wellness Chapter 4: Serving the Community Chapter 5: ReflecMons of a Life Time Chapter 6: The Method, The Model and Making Meaning
Faithful QuesMons
• What is your best story on leadership, leadership that you really appreciated?
• What do you see as the values and acMons (behavior) leading to the posiMve core of leadership?
A Leader’s Value Chain Data Information Knowledge Wisdom Spirituality Data Information Knowledge Wisdom Spirituality
Manager: skills & competencies (‘hard & soft’)
Operator
Strategist Leader
Visionary
Visionary
A Leader’s Value Chain
Data Information Knowledge Wisdom Spirituality
Manager: skills & competencies (‘hard & soft’)
Operator
Strategist
Leader
Visionary
Brain / discussion Heart / dialogue Soul / silence
Single Bottom line Triple Bottom line Holistic
personal
economical
A Leader’s Value Chain Data Information Knowledge Wisdom Wholeness
Manager: skills & competencies (‘hard & soft’)
Operator
Strategist
Leader
Visionary
Operational Operational Operational Product Product Customers >>>>Partners
Connect Connect & Share Connect, Share & (Co-)Create
Geoffrey Moore
Partner model
A Leader’s TransformaMon From: • Knowledge is Power (The expert)
To:
• Shared Knowledge will be the CompeMMve Edge and create
Strength (The community)
Our External & Internal Clock External clock
Internal clock
time
Speed of Change
+
-
The external clock
time
Speed of Change
+
-
Data Information Knowledge Wisdom Wholeness
Head / discussion Heart / dialog Soul / silence
Single Bottom line Triple Bottom line Holistic
personal
economical
Balance
The internal clock
justice
self
feminine
Boomerang Thoughts and Dialogue
It is easy at times to be influenced by negative thinking since much of our conditioning In life and wiring of our brains lends itself to that.
Although it seems harder at times, our greatest power to create a fulfilling life
lies in our ability to choose our thoughts and dialogue in any given moment to possibly design the next moment by positive thoughts and dialogues.
Our thoughts and dialogue are like a boomerang and will return to us sooner or later with astounding accuracy. It is therefore decidedly wise to think the kind of thoughts
and have the kind of dialogue that support the kind of life we want to live!
SOAR
SOAR is a strategy framework with a dialogical approach that focuses on strengths, opportuniMes, aspiraMons, and results.
SOAR seeks to understand and improve the whole system by
including the voices of the relevant stakeholders.
Stavros, Jacqueline and Hinrichs, Gina (2009). The Thin Book of SOAR: Building Strengths-Based Strategy. Bend, OR: www.thinbook.com.
The Discovery One-‐on-‐one Dialogue
• Find an interview partner • 10 Minutes each • Quick debrief
How Do AppreciaMve Leaders SOAR? § Please describe an appreciaMve leader in your life.
§ What are the core values of this leader?
§ What are the strengths of this leader?
§ How does this leader tap into the aspiraMons of those he/she leads to provide a sense of hope, direcMon, and purpose (opportuniMes) to make a posiMve contribuMon (results)?
• How does this appreciaMve leader generate conversaMons that lead to new visions and innovaMons that are good for all stakeholders (external and internal)?
The Dream (Conversa/ons in Small Groups)
The Dream (Conversa/ons in Small Groups)
• Join in Groups of 4-‐6 • 5 Minutes per quesMon • Quick debrief
DREAM: Shape, Lead, and Create RelaMonships o How are appreciaMve leaders shaped from their environments (socially, technologically, poliMcally, etc.)?
o What are the capabiliMes that appreciaMve leaders have to lead posiMve change from an individual, organizaMonal, and/or global perspecMve?
o How do appreciaMve leaders create relaMonships that are truly generaMve?
Thoughts for the AppreciaMve Leader of the 21st Century • PracMce of Presence
– Presence requires an open-‐minded percepMon of what-‐is • PracMce of Interconnectedness
– Leaders are profoundly connected to the bigger whole: the community, the world • PracMce of Humility
– Leaders know they don’t know • PracMce of Discipline
– Discipline concerns taking seriously what is really important for you in life, and go for it
• PracMce of Courage – Courage meaning applying a combinaMon of the above and to connect, share and co-‐
create • PracMce of Integrity
– The endless search of who you really are and how to serve those entrusted to you • PracMce of AppreciaMon
– Appreciated what is contributed by others and regard it as part of the meaning making
• PracMce of ReflecMon – ReflecMon on what comes on our path; What have I learned today? What was the
gig today? Source: For the first 4 pracMces PosiMve Leadership Leading and Learning through Essence by Dr R. van den Nieuwenhof & Dr S. de Weerdt. The last 4 pracMces have been
formulated by Joep C. de Jong, based on his work around AppreciaMve Leadership
Wrap Up
• Where we are with the next study—10 years later
• Sign up to be interviewed [interview protocol]
• Conduct an interview and submit to us
THANK YOU! FOR FOLLOW UP QUESTIONS OR INFORMATION CONTACT US AT: Joep de Jong; joep.dejong@h-‐l.nl Anne Kohnke: [email protected] Marge Schiller: [email protected] Jacqueline (Jackie) Stavros: [email protected] or [email protected]