Appointment of Chief Operating Officer

Would you enjoy a fascinating and dynamic COO role working at the centre of the world’s largest network of professionals navigating complex business turn-arounds and insolvency cases?INSOL International provides high quality services to its members in developed and emerging economies in order to enable sustainable enterprise and job creation. We help national governments by providing independent pres-entation of the best practices in business insolvency laws and turnaround practice, insight we facilitate and collect from the best minds in the global academic, legal and accounting communities. We convene, train and create support networks for the judicial authorities to understand how to promote business turn-arounds or how to wisely navigate business failures. We work with professional service providers to educate and train them in the range of options to help businesses remain solvent or to handle insolvencies so that creditor and investor trust is preserved, enabling the environment for future investment.

INSOL International sees an increasingly inter-connected world where trade across borders heightens the impor-tance of a global understanding and best practice of sound insolvency systems. Trust is essential between busi-nesses and their employees, investors and beneficiaries, and government and industry in order to continue the health of our national and our global economy. INSOL works as a servant of these relationships, fostering sharing of best practice within the safety of wise and supportive networks.

INSOL International formed in 1982, is a world-wide association of national associations of insolvency and turna-round practitioners. Its administrative office is based in London with a staff of 10 based in the office and a number of key employees working offsite. It represents over 80 countries with 10,000 professionals participating as members. The association’s mission is to take the leadership role in international insolvency issues and policies, and also facilitate an exchange of information and ideas among those in the insolvency and turnaround process.

INSOL’s affairs are administered and managed by an elected board of directors, an Executive Committee and CEO. INSOL seeks to appoint a Chief Operating Officer (COO) to assume responsibility for the day to day operational administration of the global association. This role demands intellectual application, a highly relational approach and the ability to enjoy a wide-ranging role that will continually evolve with the changes in a growing and ambitious not for profit.

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INSOL International is a member-focused organisation with a global purpose. This means that the membership criteria, membership structure and member services constantly evolve to meet a global and diverse audience. We want access to our wide range of services to be effortless. We expect our communications with members to be timely and relevant so members experience a personal and professional benefit by being involved in INSOL. We provide a wide range of global and regional conferences and face-to-face meetings which are demonstrably a rewarding and vibrant mem-bership experience. Our track record of delivering valued services to our members is strong, but we are aware that we need to continue evolving and innovating ways of adding value to our members’’ important work.

INSOL International produces educational materials on a regular and a bespoke basis. The experience and expertise in the membership of INSOL International is exten-sive, valued and long-standing. It is therefore well positioned to lead the industry in research, development and best practice across the globe. It is identified as setting the agenda on insolvency reflecting its unmatched expertise readily accessible in one organisation. INSOL members irrespective of their location relish the opportunity to be involved and to guide developments impacting the future of their profession. We must continue to develop our communications services to be thinking around the corner of our ever-changing global economy.

INSOL International is a globally respected and fre-quently consulted source of expert professional advice for members, National Governments, International Mul-ti-Government organisations and Non-Government Organisations. It has an influenc-ing role in jurisdictions in the adoption of the Model Law in every country possible. It influences development of systems that achieve fair outcomes for shareholders. INSOL’s experienced senior Fellows act as global Ambassadors for insolvency and restructuring professions. INSOLs brand is unique, authoritative and valuable. We need to continue assessing our stewardship of this privileged position in the global marketplace and how we can best use our resources to serve and expend our constituency.

The core of INSOL International lies in its people: members as well as staff. The appointment of a COO will add to our capacity to reach our strategic and opera-tional ambitions. High quality Member Services are delivered by motivated and capa-ble staff. Investment is made to ensure staff expertise and interest is leveraged and supported by structures and systems that are appropriate. INSOL International is a financially viable organisation, capable of meeting its obligations and future ambitions. Our funding is well-balanced across three lines of income: membership fees, corpo-rate sponsorship, and revenue from fee-paying events such as conferences. With the team and resources, the membership trust and the market need, we are well poised for growth in scale and influence.

INSOL International operates as a transparent, well-organised global professional services member-focused association. Its governance structures and processes are appropriate to delivering excellent services that remain current and relevant.

We have a sincere conviction about the role we play in supporting national and global economies by having equitable and sustainable business practices in restructuring, turn-arounds, or in cases of insolvency. The Staff Team are highly collegiate and have standards of excellence in their service of their members. INSOL International is a valued brand and has a relational integrity amongst its members and its partners. Though it is a professional service driven by social convictions and preserving a highly relational feel, it operates as a highly effective business.

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INSOL International is a member-focused organisation with a global purpose.

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INSOL International….OPENS DOORS – In today’s shrinking global marketplace INSOL International offers the opportunity to network and exchange infor-mation with thought leaders and practitioners in over eighty countries around the world. All 10,000 of our mem-bers are listed in our annual printed directory which is sent to all members and on our website’s search-friendly database. Why is this important?

Because the global marketplace is shrinking and more cases have connections overseas, even smaller enterprises now have international links through the use of the Internet. We help our members be part of a strong global net-work that builds relationships across jurisdictions.

LEADS THE WAY –INSOL works with international organisations like UNCITRAL and the World Bank to produce best practice guide-lines, model laws and legislation. INSOL frequently works with professionals in specific countries to develop their insolvency laws. This creates an understanding between different local systems and recognition in foreign courts or jurisdictions which means our members can work faster to achieve the aim of saving assets/companies/jobs.

INCLUDES EVERYONE –INSOL’s members include accountants, lawyers, judges, academics, regulators, lenders and insurance providers. INSOL has a number of specialist groups such as the Judiciary, Lenders group and Academics group. These groups meet frequently to discuss wider issues of global insolvency. At our conferences we hold ancillary meet-ings prior to the main conference for Small Practice, Academics, Judges, and from time to time programmes on specific areas of interest, most recently we have focused on offshore. Why is this of value?

It encourages discussion between the different groups, which leads to a better understanding and assists in developing the process.

How INSOL International Makes a Difference

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BRINGS PROFESSIONALS TOGETHER –INSOL provides the opportunity for members to network in different regions, to exchange knowl-edge with professionals from other countries and enjoy outstanding technical programmes at our Annual Conferences, Regional One-Day Seminars and Quadrennial Congress. INSOL members can take advantage of discounted rates at our confer-ences and ancillary meetings. Why is this of value?

INSOL is the only provider of regular technical pro-grammes that examine the systems of different countries and works towards better international understanding and co-operation whilst covering current issues facing the practitioner and the hot topics of the day through its annual Conferences and Quadrennial Congress.

ADVOCACY –INSOL speaks as one with the same aim wherever in the world. It enables members, as part of the turn-around and insolvency profession, to make a difference not only on the world stage but also in helping specific countries develop their systems, and as part of an association respected for its prin-cipals, values and neutrality. Members are encour-aged to be part of INSOL committees, contribute to our projects and publications and be involved in the technical programmes at our conferences. Why is this of value?

Through active involvement in INSOL members benefit from the thirty-two years INSOL has spent striving to achieve a better working relationship with professionals in the different regions of the world. We leverage volunteer labour to create huge value for developing economies.

EDUCATES AND INFORMS –INSOL International produces a number of publica-tions including monthly newsletters and technical papers, which are distributed to our members cov-ering key aspects of international insolvency and restructuring issues. Why is this of value?

In today’s shrinking world our members cannot afford to be without the necessary information to keep up to date with current events. The wide reach of INSOL means our members are never in the dark when it comes to significant changes in the interna-tional insolvency and restructuring profession.

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INSOL International is seeking a COO to run the business support services for both the current and future objec-tives of an ambitious and evolving business.

The small team at INSOL International are relational, ambitious, conscientious, intelligent, creative, and motivated by providing excellent service that makes a difference in the world. There is a driven and dynamic work culture, with a burden of expectation: high expectations for our services to be excellent and most helpful to our members as they handle difficult & diverse caseloads in challenging contexts around the world.

“Fit” with the team and culture is critical to success in this role. This is a leadership post, and the COO must embody our values and inspire others to stretch themselves toward constant improvement and to personally thrive. The COO will be someone who enjoys hard work and likes taking ownership.

There is an inherent tension in this role, which INSOL International wants to unabashedly and immediately table. On one hand, this role requires gravitas, leadership, high-level relational impact and a keen strategic mind. How-ever, the role also needs someone willing to work with a small team, coordinate volunteer workforces, and scru-tinise value-for-money and the business-case for decision-making so that we can deliver big impact within a limited budget. It also requires a leader who will adapt and apply their operational management to maximise the contribution from the varied functional teams and diverse projects under their responsibility.

Role Description

PERSONAL ATTRIBUTESINSOL International believes that character and behaviour are as important as competence, and that it is impor-tant for the COO to have, develop and model a number of personal attributes.

We are therefore seeking a COO who brings:

A relational approach, who enjoys teamwork and remains adaptable to the changing needs of colleagues and work demands.

Intellectual curiosity to enjoy working, for what we hope is a long season, at the centre of a network of world-class professionals operating in 80 countries and needing a wide range of services from INSOL International.

A sense of pride in their work and a commitment to deliver excellent service.

Flexibility to work across a diverse workload.

The diplomacy to represent INSOL at membership events and also to facilitate volunteers (who are often very busy world-leaders in their respective professions)

The positivity and motivation of someone who thrives in small teams environments where ownership and initiative are greatly valued.

An interest and openness to growing a conviction about the role that business turnaround and well-handled insolvencies can play in creating a better world.

KEY EXPERIENCE AND COMPETENCIES SOUGHTThough INSOL International is open about where your career will have developed your strengths, we are seeking a COO who will have:

Significant experience in overseeing operational functions and project management.

The ability to think and plan strategically with the leadership team.

Management experience with excellent leadership, communication and interpersonal skills.

High levels of accuracy and high attention to detail.

Strong organisational skills including the ability to establish appropriate processes and structures.

Forward planner with good time management skills who works well under pressure to meet deadlines.

High levels of integrity and respectful with regards to data protection and confidentiality.

Highly self-motivated and exercises initiative; able to identify opportunities to improve processes.

Professional, proactive approach with an ability to anticipate needs ahead of time, being aware of team dynamics and predicting needs.

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KEY RESPONSIBILITIESThe COO will report to the CEO. Activities will include the following:

a) Business LeadershipINSOL International is seeking a COO who would thrive running an efficient and growing business. Working closely with the CEO, Claire Broughton, the COO will manage, monitor, and report on the operational health of our team and our wide-ranging services, understanding these from business overview and member-experience points of view.

As a small organisation, we have diverse administrative demands and various processes, projects and systems that need coordination. These critical operational functions will be overseen by the COO. It is expected that the COO will bring a strong sense of business planning and oversight, and will be keen to apply this income-through-to-ex-penditure discipline in a highly professional not-for-profit social business context.

The COO does not need to have a financial background, but they will be expected to read the balance sheet and, with the CEO, advise the Executive Committee and the Board on the financial health of our work. The COO will supervise the accounting procedures and monthly cash flows and prepare quarterly reports and ensure finances of INSOL are operating efficiently. The COO will ensure income and expenditure are properly aligned.

The COO will also support our financial health by being involved in revenue generation. The COO will ensure the CEO and team-members involved in revenue generation have the necessary operational support to succeed in securing and delivering an increasing and diverse range of membership and sponsorship contracts as well as ensuring our conferences and other revenue generating activities are profitable.

b) Quality Assurance and GovernanceThe COO will bring a drive for operational excellence, keeping our services strong during times of growth.

The COO will design and implement risk management and growth management planning and actions including wise prioritisation, business planning, project management disciplines, and oversight of external contractors, including outsourced contractors.

The COO will act as the Company Secretary ensuring legal compliance, keeping the company book updated, and maintaining statutory obligations regarding Trustees. The COO will also help INSOL International get the most out of its incredibly strong Board of Directors, managing input to maximise the responsiveness to the Board’s recom-mendations and capacities to help improve our work.

The COO will attend all Board meetings and take the minutes. Two face to face board meetings are held each year around the world. One always takes place in conjunction with the Annual Conference.

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c) Strategic Project ManagementINSOL International’s COO role is not a static role. In fact, there is no hiding the fact that the COO will be at the centre of change in the organisation, as INSOL International seeks to continually evolve and stretch its positive influence and quality services. Listing strategic projects would be impossible, but the COO will take ownership for and often roll up their sleeves to better INSOL International’s culture, teamwork, and services. Such projects could include:

Ensure Committees are running effectively and meet regularly in order to report progress to the Board. Serve on any Committees as required.

Supervise, in conjunction with the relevant Organising Committee, the Conference Manager and Technical Director the organisation of World Congresses and Regional Conferences and to attend meetings of organising committees for the same as necessary. Ensure speaker matrix complies with INSOL requirements. Ensure that the financial targets are met through delegate attendance and securing sponsorship.

Be responsible for drafting conference budgets and running conference to budget.

Oversee Seminar programme to ensure running to budget, timeline and ensure production of materials to INSOL standards.

Contribute to our educational services by organising all special educational awards and joint educational pro-grammes, overseeing efficient running of Global Insolvency Practice Course, and liaising with the Editor/pub-lisher of IIR and other joint ventures.

Help with some of the services provided to members, including:

Oversee the INSOL International Mediation panel.

Oversee production of Membership Directory and technical publications.

Oversees all electronic communication to members by email, LinkedIn etc.

Oversee all written materials distributed to members.

And any other initiatives as developed by the CEO and COO!

Various office and administrative needs such as:

Ensure all insurance policies are in place and renewed at best price and that INSOL abides by all Health & Safety guidelines and other legislative requirements.

Review office requirements re end of lease, lease extension, office moves etc.,

Ensure the INSOL office is efficiently and effectively organised for the maximum benefit of the association.

Manage INSOL’s intellectual property and trademarks.

d) Integrity LeadershipWithin a membership association that values people, the COO must take a highly relational and flat approach. INSOL International looks to the COO to be an internal and external champion of its professionalism and values.

The COO is expected to be a leader and not just a manager. They will need to be relationally accessible and bring their personality to the work culture of INSOL International. They will get the best out of everyone, balancing accountability, challenge and encouragement.

INSOL International is working with Macaulay Search to make this critical appointment.

The COO will report to the CEO based in the office who has overall responsibility for managing the affairs of INSOL.

INSOL International will offer a competitive salary for the post.

Our head office is at 6 - 7 Queen Street, London, EC4N 1SP. Due to the importance of this role, we are not able to consider part-time candidates and would need persuading on flexibility. Though INSOL encourages flexible working for other colleagues, we can’t quite imagine how the COO role could function properly if absent from the office on any regular basis.

This role will offer the opportunity to have some very enjoyable international travel experiences! INSOL holds con-ferences in relevant global hub locations and the COO will play a key role in managing and ensuring the success of these events. Flexibility to undertake international travel is required due to these events and other associated international meetings. The COO should expect to make an international trip 5-6 times a year.

Applications should be sent by email to INSOL@macaulaysearch.com and must be received by 12pm on August 24th, 2016.

Your application should comprise:

A mandatory covering note of not more than two pages outlining your motivation and relevant experience for the role. This covering letter should also include the names of your three referees. Please note – these referees will not be contacted until late in the process and with your prior agreement. The names and details of your referees will be held in strictest confidence.

A full CV, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held and relevant achievements.

The Shortlist Meeting will take place in late August. First interviews will take place on September 6/7, 2016. There will be final interviews, involving Board Members, on the 19th of September. It is possible that a final call-back interview may be needed on the morning of September 20th, 2016.

The successful candidate will be expected to take up the post of COO as soon as is reasonably possible.

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How to Apply