applying research into building an app for commons-based peer production communities
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This project has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement no 610961
Applying Research into Building an App for Commons-based Peer
Production CommunitiesSamer Hassan
Berkman Center for Internet & Society - Harvard Univ. Univ. Complutense de Madrid
@sh3v3k
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Commons-based Peer Production
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Commons-based Peer Production
● Facilitate the CBPP -> Paradigm
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Theoretical Discoveries
Social Research
Co-creation workshops
Lean Development
Decentralized Architecture
Canvas
Web App
UX
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[Parenthesis: A Framework to Build Decentralized Real-Time Collaborative Apps]
✓ Real-time collaboration
✘ Decentralized
✘ Free/Libre Open Source
✓ API
✓ Real-time collaboration
✓ Decentralized
✓ Free/Libre Open Source
✓ APIhttp://swellrt.org
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Theoretical Discoveries
Social Research
Co-creation workshops
Lean Development
Decentralized Architecture
Canvas
Web App
UX
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Social Research Web App
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Social Research Web App
Useful?
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Social Research Web App
Useful?
Lean Development
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Lean Principles● Fail fast, Fail cheap
○Reduce waste
● Don’t build things people don’t want
● Experimental○Hypothesis-driven
● Agile○ Iterative & incremental
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Social Research Web App
Useful?
Lean Development
Needs?
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The Creative Process
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Creative workshop of new tools for collaboration
in communities
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Task management &visibility of participation
PrototypesInterviews
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Management Tools?
Deadlines?
Resources?
Formality?
Projects?
Tasks?
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Proposal Management
PrototypesInterviews
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Conflicts
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Passionate> Responsibilities> ConcernAnxietyFrustrationFatigue
Pushing Forward Communities?
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Sustainable?
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1-9-90 rule
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1/9/90
Interviews
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Now...
Think of a community you participate(d) in...
...and your role within it...
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Role 1%: Common Needs To support community sustainability
To delegate and share responsibilities
To assess the community by knowing what is happening
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Role 9%: Common Needs
To help others, to lead initiatives (change things, to progress)
To get recognition from others
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Role 90%: Common Needs To check if aligned to community’s values/aims To explore what is happening and consuming
To meet people face-to-face, matching profiles
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Aim: 1<=9<=90
Reduction of Frustration & Guilt
Reduction of Dependency
Distribution of Workload
> Sustainability?
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1/9/90
Interviews Prototypes
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Prototypes for the 1%
I want accessible, concise & updated information (1%)
I feel consumed by communication (meetings, mails,...) (1%)
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Prototypes for the 9%
I want my contribution to be useful & meaningful (9%)
I want to feel valued in the community (9%)
I like the reputation for contributing (9%)
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Prototypes for 1-9%I don't want to explain things multiple
times (1%)
I want to help blocked participants (1%)
I want to learn new things (9%)
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Prototypes for 9-90%I want the community to be inclusive
(9%)
I feel lost (90%)
I don't know how to find information (90%)
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Teem, for 90%I feel lost (90%)
I don't know what’s going on (90%)
I don’t care about many community details (90%)
I would like to be aware of what the community offers (90%)
I feel frustrated because the community is not coherent with its values
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Teem, for 9-90%I want to support the community &
the commons (90%)
I enjoy feeling part of the community (90%)
I don't know how to get started (90%)
I feel insecure about how to participate (9%)
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Teem, for 9%I want to collaborate to keep the
community running (9%)
I want my contribution to be useful & meaningful (9%)
I feel inspired by some community (core) members (9%)
I want to lead my own initiatives (9%)
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Waiting...
Complexity+Widgets, +Smart pads
Dashboard (for 1%)to assess growth, stagnation, problems
Immaterial Rewards
Gratitude
Reputation
Medals
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Trying it out
Web App: http://teem.works
Android App: http://tiny.cc/teemapp
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Communities? Feedback?Samer Hassan
Berkman Center @ HarvardUniversidad Complutense de Madrid
http://samer.hassan.name @sh3v3k
This presentation is a composition of text and images. The text is released as Creative Commons Attribution 4.0 International. The images are mostly copyrighted and used under Fair Use. The background image belongs to P2Pvalue under CC BY 4.0 Int. The image logos belong to their corresponding brands/ projects/ institutions. Sources of other images: CSA Tabacalera, Calvin & Hobbes, Big Bang Theory, Brainless Tales, Baran (1964), P2Pvalue, GRASIA UCM, Wikipedia, Microsoft and unknown others