application notes for algo 8190s sip classroom speaker ...€¦ · application notes for algo 8190s...

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Solution & Interoperability Test Lab Application Notes

©2020 Avaya Inc. All Rights Reserved.

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Algo8190-IPO11

Avaya Solution & Interoperability Test Lab

Application Notes for Algo 8190S SIP Classroom Speaker

Version 3.1.3 and with Avaya IP Office Server Edition

Release 11- Issue 1.0

Abstract

These Application Notes describe the configuration steps required for Algo 8190S SIP

Classroom Speaker to interoperate with Avaya IP Office Server Edition. Algo 8190S SIP

Classroom Speaker is a SIP-based device that can register with Avaya IP Office as a SIP

endpoint for public address (PA) voice paging, ringing and emergency alerting.

Readers should pay attention to Section 2, in particular the scope of testing as outlined in

Section 2.1 as well as the observations noted in Section 2.2, to ensure that their own use cases

are adequately covered by this scope and results.

Information in these Application Notes has been obtained through DevConnect compliance

testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

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1. Introduction These Application Notes describe the configuration steps required for the Algo8190S SIP

Classroom Speaker to interoperate with Avaya IP Office Server Edition. The Algo 8190S SIP

Classroom Speaker is a SIP-based device that can register with IP Office for public address (PA)

voice paging, ringing and emergency alerting.

The Algo 8190S SIP Classroom Speaker supports multiple SIP extensions which behave

differently – RING,PAGE and EMERGENCY ALERT. One or multiple may be used depending

on the application. If the RING extension is called the 8190S will not answer. Instead, it will

flash a light pattern and play a tone until the inbound call stops ringing. Typically the RING

extension is programmed as part of a hunt group so that it receives a ring signal simultaneously

with one or more devices. The simultaneous ringing at the desk phone and the Algo 8190S SIP

Classroom Speaker is accomplished via the Mobile internal twinning feature.

If the PAGE extension is called, the Algo 8190S SIP Classroom Speaker will auto-answer and

allow paging over its internal speaker. When the 8190S answers it will play a configurable tone

to the caller so they know when they can begin speaking.

In the compliance testing, Avaya IP Office Server Edition system consists of Avaya IP Office

Primary Linux running on Virtualized Environment and a 500V2 Expansion.

2. General Test Approach and Test Results The feature test cases were performed manually. Calls were manually placed to the loud ringing

and voice paging extensions, with call controls such as hold/resume, unattended, attended

transfer and conference performed from the caller.

DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The

jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent

to the interoperability of the tested products and their functionalities. DevConnect Compliance

Testing is not intended to substitute full product performance or feature testing performed by

DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or

completeness of a DevConnect member’s solution.

Avaya recommends our customers implement Avaya solutions using appropriate security and

encryption capabilities enabled by our products. The testing referenced in this DevConnect

Application Note included the enablement of supported encryption capabilities in the Avaya

products only (private network side). Readers should consult the appropriate Avaya product

documentation for further information regarding security and encryption capabilities supported

by those Avaya products.

Support for these security and encryption capabilities in any non-Avaya solution component is

the responsibility of each individual vendor. Readers should consult the appropriate vendor-

supplied product documentation for more information regarding those products.

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For the testing associated with this Application Note, the interface between Avaya systems and

the Algo 8190S did not include use of any specific encryption features as requested by Algo.

2.1. Interoperability Compliance Testing

The interoperability compliance test included feature and serviceability testing. The loud ringing

feature testing included registration, internal and external caller, interactions with the voice

paging extension, and interactions with desk phone features such as coverage, call forwarding,

and do not disturb. The voice paging feature testing included registration, media shuffling,

internal and external caller, interactions with the loud ringing extension, and interactions with

caller actions such as drop, hold/reconnect, blind/attended transfer, and blind/attended

conference.

The serviceability testing focused on verifying the ability of the 8190S SIP Classroom Speaker to

recover from adverse conditions, such as disconnecting/reconnecting the Ethernet cable to the

device.

2.2. Test Results

The objectives outlined in Section 2.1 were verified. All test cases passed.

2.3. Support

Technical support on Algo 8190S SIP Classroom Speaker can be obtained through the following:

• Phone: + 1 604 454 3792

• Web: http://www.algosolutions.com/support/support.html

• Email: [email protected]

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3. Reference Configuration Figure 1 illustrates the test configuration used during the compliance testing between the Avaya

IP Office and 8190S SIP Classroom Speaker. The 8190S SIP Classroom Speaker communicates

with IP Office through Avaya switch with Power over Ethernet (PoE) and registered with Avaya

IP Office as SIP endpoint. The SIP trunk was also configured to connect from IP Office to SIP

Service Provider for test cases off-net via PSTN.

Figure 1: Test Configuration Diagram

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The following table indicates the IP addresses that were assigned to the systems in the test

configuration diagram:

Description IP Address

IP Office Primary Server Edition 10.33.1.110

IP Office 500V2 Expansion 10.33.1.55

Avaya SIP and H323 Endpoint 10.33.5.30-10.33.5.36

Algo 8190S SIP Classroom Speaker 172.16.199.10

4. Equipment and Software Validated The following equipment and software were used for the sample configuration provided:

Equipment/Software Release/Version

Avaya

Avaya IP Office Primary Server Edition running

on Virtual Environment

11.0.4.1.0 Build 11

Avaya IP Office 500v2 Expansion 11.0.4.1.0 Build 11

Avaya IP Office DIG DCPx16 V2 11.0.4.1.0 Build 11

Avaya IP Office Manager 11.0.4.1.0 Build 11

Avaya 96x1 Series IP Deskphones (H.323) Version 6.6604

Avaya 1140E IP Deskphones (SIP) SIP1140e Ver. 04.04.23.00

Avaya IX Workplace for Windows 3.7.4.22.1

Avaya J129 SIP Deskphone 4.0.3.1

Algo 8190S SIP Classroom Speaker

3.1.3

Note: Compliance Testing is applicable when the tested solution is deployed with a standalone

IP Office 500v2 and also when deployed with all configurations of IP Office Server Edition.

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5. Configure Avaya IP Office This section provides the procedures for configuring Avaya IP Office. The procedures include

the following areas:

• Verify IP Office license

• Obtain LAN IP address

• Administer SIP registrar

• Administer SIP extensions

• Administer SIP users

• Administer Internal Twinning

5.1. Verify IP Office License

From a PC running the Avaya IP Office Manager application, select Start → Programs → IP

Office → Manager to launch the Manager application. Select the proper IP Office system, and

log in using the appropriate credentials.

The Avaya IP Office Manager screen is displayed. From the configuration tree in the left pane,

select License, the list of license displayed in the right panel. Verify that the 3rd Party IP

Endpoints status is “Valid”.

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5.2. Obtain LAN IP Address

From the configuration tree in the left pane, select System to display the IPOSE110 screen in the

right pane. Select the LAN1 tab, followed by the LAN Settings sub-tab in the right pane. Make a

note of the IP Address, which will be used later to configure the Algo 8190S endpoint. Note that

IP Office can support SIP extensions on the LAN1 and/or LAN2 interfaces, and the compliance

testing used the LAN1 interface.

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5.3. Administer SIP Registrar

Select the VoIP sub-tab. Make certain that SIP Registrar Enable is checked, as shown below.

Enter a valid sip domain name for SIP endpoints to use for registration with IP Office. In the

compliance testing, the sip domain name ipocc.com was used so the SIP endpoints used the sip

domain name for registration.

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5.4. Administer SIP Extensions

From the configuration tree in the left pane, right-click on Extension and select New → SIP

Extension from the pop-up list to add a new SIP extension. For Base Extension, enter the SIP

door extension “4305”, enter password in the Phone Password and Confirm Phone Password

fields and retain the default values in the remaining fields.

Select the VoIP tab, select Disabled in the Media Security field and retain other fields at default

values. Repeat this section to add additional SIP extensions as desired.

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5.5. Administer SIP User

From the configuration tree in the left pane; right-click on User tab and select New from the

pop-up list. Enter desired values for Name. For Extension, enter the 4305 extension from

Section 5.4. Remember these values as they will be needed to register Algo 8190S to IP Office.

Enter desired values for Password and Confirm Password.

Select the Telephony tab, followed by the Supervisor Settings sub-tab, and enter a desired

Login Code. This Login Code is needed to register the Algo 8190S to IP Office. Note: if the

Phone Password in the Extension tab in Section 5.4 is configured, the password in the Phone

Password must be used for the registration, in case the Phone Password is left blank then the

code in the Login Code is used for the registration. The difference between Phone Password

and Login Code is that the Phone Password can combine letter and number while Login Code

only allows number.

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5.6. Administer Internal Twinning

From the configuration tree in the left pane, select the desk phone user that will be associated

with the loud ringing user. In this case, desk phone user “4300”.

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Select the Mobility tab, and check Internal Twinning. In the Twinned Handset field, select the

loud ringing user from Section 5.5. Retain the default values in the remaining fields. Note that

with the Internal Twinning configuration, the Algo 8190S loud extension 4305 will be acting like

secondary extension of the extension 4300 which is configured as primary and direct call to the

secondary will always get busy. This is design intend of Internal Twining feature in IP Office. In

order to place direct call to the Algo 8190S endpoint’s loud ringing extension, do not configure it

twinned with a deskphone.

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6. Configure Algo 8190S SIP Classroom Speaker This section provides the procedures for configuring Algo 8190S Classroom Speaker. The

6.1. Launch Web Interface

Access the 8190S SIP Classroom Speaker web-based interface by using the URL “http://ip-

address” in an Internet browser window, where “ip-address” is the IP address of the 8190S SIP

Classroom Speaker. The Welcome to 8190S SIP Classroom Speaker with Strobe Control

Panel screen is displayed, as shown below. Log in using the appropriate credentials.

6.2. Administer Algo 8190S

Select Basic Settings → SIP from the top menu, to display the screen below. Configure the SIP

Account section toward the bottom of the screen as desired to match the configuration. Enter the

following values for the specified fields, and retain the default values in the remaining fields.

• SIP Domain (Proxy Server): Enter the SIP domain name as configured in Section 5.2.

• Ring/Alert Mode: Select the Monitor “Ring” event on registered SIP extension.

• Ring/Alert Extension: Enter the SIP user extension as configured in Section 5.4.

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• Authentication ID: Enter the SIP user name as configured in Section 5.5.

• Authentication password: Enter the SIP password extension from Section 5.4 or the

SIP user login code from Section5.5.

• Enter the Authentication Extension and ID and password for the Page extension.

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Navigate to Advanced Settings → Advanced SIP. The Advanced SIP page is displayed, enter

the LAN1 IP address of IP Office Primary in the Outbound Proxy and keep other values at

default.

Click on Save button to save the configuration.

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7. Verification Steps This section provides the tests that can be performed to verify proper configuration of Avaya IP

Office and Algo 8190S SIP Classroom Speaker.

7.1. Verify Avaya IP Office

From a PC running the Avaya IP Office Monitor application, select Start → Programs→ IP

Office → System Monitor to launch the application. The Avaya IP Office SysMonitor screen

is displayed, as shown below. Select Status → SIP Phone Status from the top menu.

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The SIPPhoneStatus screen is displayed and select the Registered radio button in the Display

Options area it displays all SIP users currently register to IP Office. Verify that there are two

extensions for the Algo 8190S ring and page in the list.

7.2. Verify Algo 8190S SIP Classroom Speaker

From the Algo 8190S Classroom Speaker web-based interface, select Status from the top menu.

Verify that SIP Registration displays “Successful” in the SIP Registration as shown below.

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The following tests were conducted to verify the solution between the Algo 8190S and Avaya IP

Office.

• Verify that the incoming call to the twinning extension on the IP Office rings the 8190S

and the 8190S stops ringing if the twinning extension answers the call

• Verify that the incoming call to the 8190S Page is automatically answered with clear

audio path

• Verify that the telephone that places the incoming call to the 8190S can do conference,

transfer, mute, un-mute and provide busy tone if it is on another call

• Verify that the solution works with different Avaya clients (e.g. digital, analog, IP etc).

• Verify that 8190S goes into an idle state when the call is completed

• Verify that the 8190S re-registers without issues if the Ethernet cable is unplugged and

plugged back in

8. Conclusion These Application Notes describe the procedures required to configure Algo 8190S SIP

Classroom Speaker to interoperate with Avaya IP Office Server Edition using as SIP 3rd

endpoint. All of the executed test cases have passed and met the objectives outlined in Section

2.1.

9. Additional References This section references the documentation relevant to these Application Notes. Product

documentation for Avaya IP Office, including the following, is available at:

http://support.avaya.com/

[1] Avaya IP Office Platform Solution Description, Release 11.0, August 2019.

[2] Avaya IP Office Platform Feature Description, Release 11.0, August 2019.

[3] IP Office Platform 11.0 Deploying Avaya IP Office Essential Edition, Document Number 15-

601042, Issue 3, 20 August 2019.

[4] Administering Avaya IP Office Platform with Manager, Release 11.0, August 2019.

[5] IP Office Platform 10.1 Using Avaya IP Office Platform System Status, Document 15-

601758, Issue 1, August 2019.

[6] IP Office Platform 11.0 Using IP Office System Monitor, Document 15-601019, Issue 09b,

August 2019.

Additional Avaya IP Office documentation can be found at:

http://marketingtools.avaya.com/knowledgebase/

Product documentation for the Algo 8190S SIP Classroom Speaker products may be found at:

http://www.algosolutions.com/products/speakers/8190.html

http://support.avaya.com/

http://marketingtools.avaya.com/knowledgebase/

http://www.algosolutions.com/products/speakers/8190.html

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Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and

™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks

are the property of their respective owners. The information provided in these Application

Notes is subject to change without notice. The configurations, technical data, and

recommendations provided in these Application Notes are believed to be accurate and

dependable, but are presented without express or implied warranty. Users are responsible for

their application of any products specified in these Application Notes.

Please e-mail any questions or comments pertaining to these Application Notes along with the

full title name and filename, located in the lower right corner, directly to the Avaya

DevConnect Program at [email protected].

mailto:[email protected]

application notes for algo 8190s sip classroom speaker ...€¦ · application notes for algo 8190s...

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