apple color printer service source

8/3/2019 Apple Color Printer Service Source

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Service SourcK

Apple Color Printe


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Service SourcK

Basic

Apple Color Print


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Basics Overview

Overview

The Apple Color Printer

control panel signalsprinter errors by means

status messages, an alarm

indicator light, and a bee

tone.

Using a set of control keyyou can perform various

service functions from th

control panel. There are t

modes of operation from t

panel: user and service.

Different levels and types

menus are accessible in e

mode.

ControlPanel


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Basics Overview

To access either the user

service menus, you must

turn the printer off-line

You can toggle the printeon- and off-line by press

the On Line key.

The printer is off-line wh

the on line indicator is of

and the display reads

00 READY.

Note: The * indicates tha

the print heads are cappe

and the printer may beturned off.

On Line Key

On Line Indicator

Display


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Basics Control Panel Keys

Control PanelKeys

Four control keys allow y

to operate the user and

service menus.

On Line

Display

Key

Menu/> KeyEnter Key< Key


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Pressing the Exit k

moves you from the

current menu level

the next higher lev

Exit Key


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Pressing the Enter

key moves you from

the current menu

level to the nextlower level. If you a

at the lowest menu

level, pressing the

Enter key executes

the menu item that

currently displayed

Enter Key


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Pressing the > or Key< Key


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Basics User Menus

User Menus

To enter the user mode an

access the user menus,switch on the printer and

it to off-line (press the O

Line key so that the on lin

indicator turns off).

Press the Menu key once see the first menu display

Then use the > or < key to

move between the menus

and choices.

Press the Enter key toexecute a selection.

On Line

Display

Key



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Basics User Menus

The following selections are available in the user menus:

PRINTING MODE

MODE-APrints plain paper, envelopes, or coated paper

MODE-B

Prints transparencies

MODE-C

Prints blacks twice as dark

MODE-DReduces bleeding on graphics with plain paper; increas

printing time considerably

MODE-E

Prints high-speed drafts


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Basics User Menus

CLEANING CLEANING-A

Cleaning A clears print head of clogged ink nozzles.

CLEANING-BIf Cleaning A does not work after 23 times, use Clean

B. Cleaning B uses more time and ink

(1.5 min. and 2 g of ink).

SET PARAMETER

The Set Parameter menu controls settings for parallel

interface. Do not change any of these settings.


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Basics User Menus

TEST PRINT TEST PRINT-A

Gives current status of printer (ROM version, interfa

etc.) as well as a color grid NOZZLE CHECK

Gives test pattern to check print head

DUMP MODE DUMP OFF (default mode)

DUMP ON

INTERFACE SELECT SCSI (default mode)

Use Enter key to set SCSI ID number.

PARALLEL


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Basics User Menus

COUNTRY CODE ENGLISH (default)

FINNISH

FRENCH GERMAN

ITALIAN

JAPANESE

NORWEGIAN

PORTUGUESE

SPANISH SWEDISH

DANISH

DUTCH

NVRAM INITIALIZE INIT. NO (default)

INIT. YES


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Basics User Menus

MEDIA SELECT NORMAL PAPER (default)

ENVELOPE/THICK


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Basics Service Menus -

Service Menus

To enter the service mode

and access the servicemenus, switch off the

printer, hold down the

Menu key and the < key at

same time, and switch the

printer back on.

Hold down the Menu and KeyEnter Key< Key


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Note: The first menu

displayed should be BLA

OFFSET. If the first men

is CLEANING, you are nin the service mode. Repe

the entering service mode

procedure.Display


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The following selections are available in the service men

BLACK OFFSET

Sets value for Black registration

CYAN OFFSET

Sets value for Cyan registration

MAGENTA OFFSET

Sets value for Magenta registration

YELLOW OFFSET

Sets value for Yellow registration


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DIRECTION OFFSET

Sets the printing position for printing in both directions

TEST PRINT TEST PRINT-A

Bubble-jet head jet check pattern

TEST PRINT-B

Bubble-jet head/main unit precision check pattern 1

TEST PRINT-CPrinting position setting pattern

TEST PRINT-D

Bubble-jet head/main unit precision check pattern 2

HEAT RUN

Printer mechanism drive function for factory inspect


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CLEANING CLEANING-A

Clears print head of clogged ink nozzles

CLEANING-BChecks the ink passage pressure

CLEANING-C

Fills ink passage in the ink supply system

CLEANING-D

Flushes ink supply system


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CENTER HEAD

Moves the carriage to the center of the printer to allow

replacement of the bubble-jet head unit

When you press the Enter key, the carriage moves (whil

the beeper sounds) and stays at the center of the printer

5 seconds. The carriage then returns to its home position.

exit this mode, switch the power off.


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Basics Block Diagram -

Block Diagram

B i Wi i Di


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Basics Wiring Diagram

Wiring Diagram

CNEXT

CNPOW

B i Wi i Di


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CNMOT

B i Wi i Di


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CNMEC

B i Wi i Di


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CNPGM

CNPG

CNINK

CNID

B i Wi i Di


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CNPE

CNPAN

B i Wi i Di


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CNCAR1



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CNCAR2



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CNCA1



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CNCA2



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CNY



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CNM



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CNC



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CNK



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CNPW

S i SK


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Service SourcK

Specification

Apple Color Print

Specifications Characteristics


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Specifications Characteristics

Characteristics

Print Methods Serial bubble jet ink-on-demand

Throughput 170 cps (10 cpi) text/standard speed mode

300 cps (10 cpi) text/high-speed mode

6.120 dots/sec. bit image

Print Head 1 x 64 nozzles for each color

Print Head Life Approximately 100 million characters (MODE-A)

Input Buffer 7 KB

Specifications Graphics


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Specifications Graphics

Graphics

Resolution 360 dpi (best mode)

Specifications Paper Handling


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Specifications Paper Handling

Paper Handling

Paper Coated (recommended)

Cut Sheets LDG, LTR, LGL, A3, B4, A4

Width: 7.9 in. to 11.7 in. (210 to 297 mm)

Length: 7.9 in. to 17.0 in. (210 to 432 mm)

Weight: 16 to 24 lbs.

Capacity: 100 sheets (A4, LTR)

50 sheets (B4, A3, LGL, LDG)

Envelopes Commercial Number 10 size only (4.1 in. x 9.5 in)

Capacity: 5 envelopes

Transparencies Coated transparencies, most inkjet transparencies

Specifications Ink Cartridges


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Specifications Ink Cartridges

Ink Cartridges

Type Color ink cartridges (four available)

Ink Color Black, Cyan, Magenta, Yellow

Ink Amount Approx. 30 g (per cartridge)

Life Text: Approx. 700 pages (A4/LTR)

Specifications Environmenta


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Specifications Environmenta

Environmental

Acoustic Noise Level Approx. 45 dB (reference level)

Temperature 59F to 86F (15C to 30C)

Humidity 10% to 80% (no condensation)

Specifications Electrica


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Spec cat o s ect ca

Electrical

Power Source AC 120V 60Hz 0.36A (U.S./Canada)

Power Consumption 48 W maximum

Specifications Physica


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p y

Physical

Dimensions Height: 6.7 inches (169 mm)

Width: 20.5 inches (520 mm)

Depth: 16.0 inches (407 mm)

Weight Approx. 22 lbs (10 kg)

Service SourcK


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Service SourcK

Troubleshootin

Apple Color Print

Troubleshooting General/


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g

General

The Symptom Charts included in this chapter will help you

diagnose specific symptoms related to your product. Because cuare listed on the charts in the order of most likely solution, try

the first cure first. Verify whether or not the product continues

exhibit the symptom. If the symptom persists, try the next cu

(Note: If you have replaced a module, reinstall the original mod

before you proceed to the next cure.)

If you are not sure what the problem is, or if the Symptom Cha

do not resolve the problem, refer to the Flowchart for the prod

family.

For additional assistance, contact Apple Technical Support.

Troubleshooting Symptom Charts /Operation


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g y p p

Symptom Charts

Operation

No power 1 Check power cable connections.

2 Replace power cord.

3 Replace fuse.

4 Replace power supply (international repairers only) or

return printer to Apple for service.

Troubleshooting Symptom Charts /Operation


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g y p p

Does not print 1 Turn on printer and restart computer. Make sure ON LINE

is displayed.

2 Press On Line key.

3 Check interface cable connections.4 If error message is displayed, see Error Messages in

this chapter.

5 Check SCSI setting.

6 Use Apple-approved SCSI cable.

7 Check that SCSI connections are terminated properly.

8 Replace printer driver.9 Replace SCSI card assembly or return printer to Apple

for service.

Troubleshooting Symptom Charts /Paper


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Paper

Paper sticks together 1 Remove excess sheets from paper tray.

2 Use specified media only.3 Check that settings in Page Setup menu are correct.

Paper skews 1 Remove excess sheets from paper tray.

2 Use specified media only.

3 Stack paper flush against left side of paper tray and adjust

paper guide.4 Check rollers. Clean or replace if necessary (internationa

repairers only).

Paper jams and

printer displays

13 CHECK PAPER

error code

Remove paper from tray and press On Line key. If jammed pap

does not eject, carefully remove it by hand.



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g

Paper jams during

loading, before

printing

Carefully remove paper by hand.

Paper jams inside

printer

Remove top cover. Pull out paper in direction of paper output.

(Do not pull paper back toward you. Doing so could bend stainle

steel bar that holds paper down.)

Paper jams during

output, after printing

Pull out paper in direction of paper output.



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Blurring and/or

smudging

1 Adjust print head position lever all the way down.


3 Set printer to proper printing mode. See User Menus in

Basics chapter.4 Make sure print head is in correct position. If necessary,

perform the adjustments described in Print Head Gap in

the Adjustments chapter (international repairers only).

5 Perform the Print Head Cleaning procedure; see the

Additional Procedures chapter (international repairers

only).6 Check print head gap; see Print Head Gap in Adjustment

chapter (international repairers only).

Troubleshooting Symptom Charts /Print Quality


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Print Quality

Missing dots and/or

white streaks

1 Perform Print Head Cleaning and Nozzle Check.

See Additional Procedures chapter.2 Make sure ink cartridges are set firmly.


4 Replace bubble-jet head unit.

5 Replace carriage board (international repairers only).

6 Replace logic board (international repairers only).

Troubleshooting Symptom Charts/Error Messages


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Error Messages

00 READY In on-line state, message indicates that printer is ready to acce

data. In off-line state, message indicates that printer is notexperiencing any errors.

00 READY * Print head has been properly capped and printer can be turned

00 IGNORE DATA Message indicates that data has been ignored and discarded. Pre

Menu and < keys at same time. Printer will then return tostandard operating mode and message will change to 00 READ

01 TEST PRINT Printer is executing self-test print. After test print is finish

press On Line key.

02 WARMING UP Printer is warming up. Allow approximately 30 seconds beforprinting.

Troubleshooting Symptom Charts/Error Messages


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03 RESET Printer is restoring its setting to power-up status.

08 CLEANING Printer is cleaning print head.

10 CHECK PAPER Paper has run out or is inserted improperly. Load paper into

paper feed.

40 SERVICE 1 Check SCSI cable.

2 Check SCSI terminator.

3 Replace SCSI card assembly.4 Replace logic board (international repairers only) or retu

printer to Apple for service.

Troubleshooting Symptom Charts/Error Messages -


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50 SERVICE 1 Check carriage motor.

2 Remove any obstructions in carriage drive path.

3 Replace print timing slit (international repairers only).

4 Replace encoder unit (international repairers only).


6 Replace logic board (international repairers only) or retu


51 SERVICE 1 Check carriage motor.

2 Remove any obstructions in carriage drive path.3 Replace print timing slit (international repairers only).

4 Replace encoder unit (international repairers only).


6 Replace logic board (international repairers only).

7 Replace purge unit (international repairers only) or retu




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52-55 SERVICE 1 Check bubble-jet head unit connection.

2 Replace bubble-jet head unit.

Error 52 Black bubble-jet head unit

Error 53 Cyan bubble-jet head unit

Error 54 Magenta bubble-jet head unit

Error 55 Yellow bubble-jet head unit

3 Return printer to Apple for service.

56-59 SERVICE 1 Check bubble-jet head unit connection.

2 Replace bubble-jet head unit.Error 56 Black bubble-jet head unit

Error 57 Cyan bubble-jet head unit

Error 58 Magenta bubble-jet head unit

Error 59 Yellow bubble-jet head unit




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5A-5D SERVICE 1 Replace bubble-jet head unit.

Error 5A Black bubble-jet head unit

Error 5B Cyan bubble-jet head unit

Error 5C Magenta bubble-jet head unit

Error 5D Yellow bubble-jet head unit


5E SERVICE 1 Unlock carriage lock lever located under printer cover.

2 Check carriage for binding. Perform Print Head Gap in t

Adjustments chapter (international repairers only).3 Replace carriage drive motor (international repairers on





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5F SERVICE 1 Unlock carriage lock lever located under printer cover.

2 Check carriage for binding. If necessary, perform Print

Head Gap in the Adjustments chapter (international

repairers only).

3 Replace carriage drive motor (international repairers on



61 SERVICE Replace logic board (international repairers only) or return






Troubleshooting Symptom Charts /Error Messages -


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65 SERVICE 1 Replace logic board (international repairers only).

2 Replace control panel (international repairers only).

3 Replace ribbon cables (international repairers only) or

return printer to Apple for service.Note: Printer beeps a number of times while displaying this

error code.







Service SourcK


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Service SourcK

Take Apa

Apple Color Print

Take Apart Covers


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Covers

No preliminary steps are

required before you beginthis procedure.

Note: This procedure cov

the removal of all covers

the printer.

1 Remove the papersupport.

2 Pull up the printed

paper guide.

Printed Paper Guide

Paper Support

Take Apart Covers


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3 Pull the front cover

toward you and lift of

the cover.

Front Cover

Take Apart Covers


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4 Lift off the printer co

unit.

5 Carefully place the

printer cover unit withe inner cover rolle

facing up.

Printer CoverUnit

Take Apart Covers


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6 Using a small

screwdriver, push ou

the two latches.

7 Pull up and remove thinner cover roller.

Inner Cover RollerPrinter CoverUnit

Take Apart Covers


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8 Loosen the two screw

and lift off the upper

cover.Upper Cover

Take Apart Covers


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9 Press the center of th

ink cartridge cover an

release the coupler.

10 Push down and removthe ink cartridge cove

Coupler

Ink Cartridge

Cover

Take Apart Covers


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11 Using a small

screwdriver, push in

two small latches and

press up the coupler.

Coupler

Latch

Latch

Take Apart Covers


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12 Remove the two rear

cover mounting screw

13 Lift up the front of th

rear cover.

14 Pull back the rear co

and remove the cover

Rear Cover

Take Apart Control Panel (Intl. Only)


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Control Panel(Intl. Only)

Before you begin, removethe covers.

Caution: Review the ESD

precautions in Bulletins/

Safety.

Control Panel

Take Apart Control Panel (Intl. Only) -


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1 Lift the plate on the

purge unit.

2 Push down the locking

tab and move thecarriage out of home

position.

Caution: The print hea

are now uncapped. Do

leave them uncapped more than 12 hours o

they will dry out.

Carriage

Print Heads

Locking Tab

Plate

Purge Unit



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3 Push in the latch, lift

the front of the contr

panel, and pull it tow

you.

4 Lay the control panel

front of the printer.

Control Panel

Latch



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5 Pull the latch and lift

the control panel base

Control Panel Base

Latch



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6 Disconnect the contro

panel connector from

right connector card.

7 Remove the controlpanel.

Right Connector Card

Control Panel

Control Panel

Connector

Take Apart Bubble-Jet Head Units


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Bubble-Jet HeadUnits




Safety.

Caution: Do not get the in

on your hands or clothes.

Although the ink is water

soluble, it contains dyes t

will stain.

Bubble-JetHead Units



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Caution: To prevent t

print nozzles from

clogging, do not touch

wipe them.


purge unit.


tab and move the

carriage out of homeposition.

Caution: The print he


leave them uncapped

more than 12 hours o

they will dry out.

Carriage

Print Heads

Locking Tab

Plate

Purge Unit



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3 Using a side-to-side

motion, lift up the

carriage board holder

CarriageBoardHolder



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4 Release the tabs on bo

sides of the print head

cover.

5 Pull the coverdownward and remov

Print Head

Tab

Cover

Tab



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6 Caution: Handle each

bubble-jet head unit

the top edge only. To

prevent the print

nozzles from clogging

not touch or wipe the

Note: Before removin

any of the bubble-jet

head units, label a she

of paper with eachcolor. Then place each

unit on the appropria

label.

Grasp the top edge of o

of the bubble-jet heaunits and gently pull o

the unit.

Bubble-Jet

Top

Print Nozzles

Edge

Head Unit



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7 Repeat for each of the

three remaining units

Replacement Note:

Before installing a nebubble-jet head unit

remove the orange tap

and grey rubber cap

that cover the print

nozzles. Do not shake

new bubble-jet head the ink may leak.

Bubble-Jet

Top

Print Nozzles

Edge

Head Unit

Take Apart Carriage Assembly (Intl. Only) -


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CarriageAssembly

(Intl. Only)Before you begin, remove

the following:

Covers

Control panel



Safety.

Carriage Assembly



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purge unit.



position.



leave them uncapped more than 12 hours o

they will dry out.

Carriage

Print Heads

Locking Tab

Plate

Purge Unit



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3 Disconnect the two ca

connectors CNCA2 and

CNCA1 from the right

connector card.

Right Connector Card

CNCA2

CNCA1



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Caution: Make sure th

reservoir connectors

are secured. If they a

not, ink could spill in

the printer.

4 Remove the reservoi

supply and reservoir

overflow connectors a

hook them onto the

carriage assembly.

Reservoir OverflowConnector

Reservoir SupplyConnector



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5 Remove the ground

screw.

6 Disconnect the carria

motor connector.

Assembly

CarriageMotorConnector

Ground Screw



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7 Remove the screw and

push in the mounting

tab on one side of the

carriage assembly.

Repeat for other side.

8 Lift out the carriage

assembly.

Replacement Note: Ma

sure the ink tubes are

not caught under the

carriage assembly.

Ink Tubes

Screw

MountingTab

Take Apart Carriage Board (Intl. Only) -


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Carriage Board(Intl. Only)




Safety.Carriage Board



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purge unit.



position.



leave the heads uncap

for more than 12 hou

or they will dry out.

Carriage

Print Heads

Locking Tab

Plate

Purge Unit



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3 Using a side-to-side

motion, lift up the


CarriageBoardHolder



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4 Push in the two latche

and remove the carria

board cover.

Carriage Board Cover

Latch



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5 Disconnect the follow

connectors from the

carriage board:

CNCA1

CNCA2

CNPW

CNPW

CNCA1

Carriage Board



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6 Set the carriage posit

lever to position 2.

Carriage Position Lever

Position 2



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Caution: To avoid

damaging the carriage

position lever, make

sure you do not use

excessive force when

removing the carriag

board holder.

7 Carefully pull out the

sides of the carriage

board holder.

8 Lift up and remove th

holder from the

carriage.

CarriageBoard Holder



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9 Carefully push apart


and slide out the carria

board.

Replacement Note: M

sure the board seats

the bottom and side

catches.

Carriage Board

Carriage Board

Bottom Catch

Side Catch

Holder

Take Apart Carriage Drive Motor (Intl. Only) -


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Carriage DriveMotor (Intl. Only




Safety.

Carriage DriveMotor



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purge unit.



position.



leave the heads uncap

for more than 12 hou

or they will dry out.

Carriage

Print Heads

Locking Tab

Plate

Purge Unit


3 L h


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3 Loosen the screw.

4 Push in the idler rol

bracket and remove t

belt from the carriagdrive motor.

Idler Roller

Belt

Bracket

Screw


5 Di h i


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5 Disconnect the carria

motor connector.

6 Remove the mounting

ground screws.7 Remove the carriage

drive motor.

Ground Screw

Carriage

Mounting Screw

CarriageDriveMotor

MotorConnector

Take Apart Print Timing Slit (Intl. Only)

i i i Sli


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Print Timing Slit(Intl. Only)




Safety.Print Timing Slit


1 C f ll th


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1 Carefully remove the

print timing slit from

the tab on one side of

carriage assembly.

Tab

Print Timing Slit


2 C f ll th


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2 Carefully remove the

print timing slit from

the tab on the other s

of the carriage assem

3 Remove the print tim

slit from the carriage

assembly.

Replacement Note: M

sure the triangle on t

print timing slit is

facing up.

Print TimingSlit

Triangle

Take Apart SCSI Card Assembly -

SCSI C d


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SCSI CardAssembly




Safety.

SCSI CardAssembly


1 Remove the two


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1 Remove the two

mounting screws and

lift off the SCSI card

assembly.

SCSI CardAssembly


2 Turn over the SCSI ca


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2 Turn over the SCSI ca

assembly.

3 Remove the six mount

screws and remove thSCSI card covers.

MountingSCSI Card

SCSI Card Covers

Screw

Take Apart Power Supply (Intl. Only)

P S l


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Power Supply(Intl. Only)




Safety.

Power Supply


1 Disconnect connector


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CNPOW on the main

board.

CNPOW

Main Board


2 Remove the two


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2 Remove the two

mounting screws.

3 Slide the power supp

forward and lift it outthe base.

Power Supply


Replacement Note: M


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Replacement Note: M

sure the tab on the

power supply switch

correctly seated in th

on/off switch arm.

Power

On/Off

SupplySwitch

SwitchArm

Take Apart Fuse -

F


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Fuse

Before you begin, remove

the covers.



Safety.

Fuse

Take Apart Fuse -

1 Loosen the screw and


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1 Loosen the screw and

move aside the cover

plate.

Cover Plate

Take Apart Fuse -

2 Using a small


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2 Using a small

screwdriver or fuse

puller, remove the fuFuse

Take Apart Logic Board (Intl. Only) -

Logic Board


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Logic Board(Intl. Only)

Before you begin, removethe following:

Covers

SCSI card assembly


precautions in Bulletins/Safety.

Logic Board




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connectors from the

main board:

CNCAR2

CNCAR1

CNMEC

Main Board

CNCAR2

CNCAR1

CNMEC


2 Slightly lift up the fro


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2 Slightly lift up the fro

of the main board and

pull the board out abo

1 inch.Main Board




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connectors from the

main board:

CNPOW

CNMOT

Main Board

CNMOT

CNPOW


4 Pull out the main boa


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4 Pull out the main boa

Main Board

Take Apart Purge Unit (Intl. Only) -

Purge Unit


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Purge Unit(Intl. Only)




Safety.

Purge Unit




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p

purge unit.


tab and move thecarriage assembly out

home position.

Caution: The print hea


leave them uncapped


they will dry out.

Carriage

Print Heads

Locking Tab

Plate

Purge Unit




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CNMEC and CNPG from

the left connector car

CNPGCNMEC

Left Connector Card


4 Unhook all the wires


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from the clamps.

5 Disconnect the reserv

overflow connector anhook it onto the carria

assembly.

6 Disconnect the ink

return connector.

Ink Return

Reservoir

OverflowConnector

Connector


7 Unhook all the wires


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from the mounting ta

8 Remove the two screw

9 Remove the purge unfrom the printer.

Purge Unit

Mounting Tab

Take Apart Ink Assembly (Intl. Only) -

Ink Assembly


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Ink Assembly(Intl. Only)




Safety.

Caution: To prevent leaka

when you are removing th

ink assembly, leave the i

cartridges in place in the

assembly.Ink Assembly




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CNINK and CNID from

left connector board.

Left Connector Card

CNID

CNINK


2 Remove all the wires


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from the mounting ta

3 Disconnect the reserv

supply connector andhook it onto the carria

assembly.

4 Disconnect the ink

return connector.

Mounting

Tab

Reservoir SupplyConnector

Ink Return Connector

Carriage Assembly


5 Using a flat-blade


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screwdriver, push ou

the two latches betwe

the ink assembly and

chassis.

6 Lift up the ink assem

slightly and slide it ou

of the printer.

Ink Assembly

Take Apart Paper Feed Motor (Intl. Only)

Paper Feed


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Paper FeedMotor(Intl. Only)


the covers.



Safety.

Paper Feed Motor


1 Disconnect the paper


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feed motor connector

Paper FeedMotor

Connector


2 Remove the two black


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screws and lift out th

paper feed motor.

Paper FeedMotor

Service SourcK


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Additional Procedure

Apple Color Print

Additional Procedures Printer Cleaning

Printer Cleaning


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Printer Cleaning


required before you begin

this procedure.





will stain.

Using a damp cloth, wipe

ink mist off the printer

cover unit and platen.

Printer Cover Unit

Platen

Additional Procedures Ink Cartridge Replacement

Ink Cartridge


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a gReplacement

No preliminary steps arerequired before you begin

this procedure.



Although the ink is watersoluble, it contains dyes t

will stain.

Ink Cartridges


1 Open the ink cartridg


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cover.

Ink CartridgeCover


2 Grasp the used cartrid

d ll h


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and pull it straight out

the slot.

Replacement Note:

Insert the new cartrid

gently into the

appropriate slot and

keep the color label fa

up.

Color Label

Ink Cartridges

Additional Procedures Print Head Cleaning

Print Head


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Cleaning

No preliminary steps arerequired before you begin

this procedure.



Although the ink is watersoluble, it contains dyes t

will stain.

Caution: To prevent the

print nozzles from cloggi

do not touch or wipe them

Print Heads


Note: Use Cleaning A to

bl d h


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correct blurred characte

horizontal white streaks

and missing dots caused b

clogged ink nozzles. UseCleaning B when print

quality does not improve

after you have performed

the Cleaning A option two

three times.

Important: Do not use

Cleaning B except when

absolutely necessary, sin

the procedure uses great

amounts of ink.

Display



1 Make sure the printe

i ff li P th


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is off-line. Press the

Menu key to see the f

user menu option.

2 Press the > or < key

several times until yo

see the CLEANING opt

in the display. Press t

Enter key.

Display



3 Press the > or < key t

di l CLEANING A


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display CLEANING A o

CLEANING B. Select

CLEANING A first.

4 Press the Enter key t

start cleaning the pri

head.

Note: After performin

Cleaning A or Cleaning

perform the NozzleCheck procedure

described in this chap

and verify that the pr

heads are clean.

Display



Note: After the Nozzle

Ch k t t i t


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Check test page print

the printer is still of

line. Press the On Lin

key to return to the oline state.

On LineKey

Additional Procedures Nozzle Check -

Nozzle Check


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this procedure.





will stain.

Note: This procedure

explains how to run the

Nozzle Check test page,

which indicates if the pri

heads need to be cleaned.

Print Heads


1 Load paper into the

paper tray and make


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paper tray and make

sure the printer is o

line.

2 Press the Menu key to

see the first user men

option.



see the TEST PRINToption in the display.

Press the Enter key.

4 Press the > or < key t

display the NOZZLE

CHECK test pattern.Press the Enter key t

start the test page.

Display



Note: After the test pa

prints the printer is


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prints, the printer is

still off-line. Press t

On Line key to return

the on-line state.

On LineKey


5 After completing a

Nozzle Check test pag


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Nozzle Check test pag

examine the printed p

to determine print he

status.

Note: If the horizonta

lines in the test patte

are missing, one or m

ink nozzles are clogge

To clear the nozzles,perform one of the p

head cleaning procedu

described in this

chapter.

Nozzle Status OK

Clean Nozzles

Black

Cyan

Magenta

Yellow

Yellow

Magenta

Cyan

Black

Additional Procedures User Test Print A

User Test Print


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this procedure.





will stain.




Control Panel



is off-line Press the


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is off-line. Press the

Menu key to see the f

user menu option.



see the TEST PRINT

option in the display.


3 You should see the TEPRINT A option in the

display. Press the En

key to start the test p

Display



Note: After the test pa

prints the printer is


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prints, the printer is

still off-line. Press t

On Line key to return

the on-line state.

On LineKey

Additional Procedures Service Test Prints -

Service Test Prin


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this procedure.





will stain.




Control Panel


Note: When the printer i

restarted it will


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restarted it will

automatically clean the

print heads, which uses i

Use the service modesparingly to avoid wastin

ink.Print Heads


1 Switch off the printe

hold down the Menu k


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hold down the Menu k

and the < key at the sa

time, and switch the

printer back on.

2 Hold down the Menu an

keys until a series of

squares appears on th

display. Then release

the keys, hold down thOn Line key, and pres

the Enter key twice.

Display


On LineKey


Note: The first menu

displayed should be


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displayed should be

BLACK OFFSET. If t

first menu displayed

CLEANING, you arenot in the service mod

Repeat the above

procedure.

Display





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see the TEST PRINT



4 Use the > or < key to

display the test print

you want to run. Pres

the Enter key to start

test print.

Display



5 Switch off the printer

exit the service mode


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exit the service mode

Note: If you

simultaneously press

the Exit and Enter key

while you are in the

service mode, you can

enter user mode

temporarily and

perform user menuoptions such as the us

test prints and nozzle

check.

Display


Service SourcK


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Adjustmen

Apple Color Print

Adjustments Print Head Gap (Intl. Only)

Print Head Gap(I l O l )


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(Intl. Only)


the covers.



Safety.

Caution: Do not get the inon your hands or clothes.



will stain.Carriage Assembly





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p gg


Note: This procedure covthe adjustment of the gap

between print heads and t

platen on the carriage

assembly. It is for

international repairers

only.

Print Heads


1 Pull back the plate on

the purge unit.


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p g


tab.

Caution: To keep from

pushing down on the

carriage and damaging

the bubble-jet heads

move the carriage by

pulling on the carriagbelt.

3 Move the carriage out

home position.Carriage Belt

Carriage

Print Heads

Locking Tab

Plate

Purge Unit



are now uncapped. Do P i i 1


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pp

leave them uncapped


they will dry out.

4 Set the carriage posit

lever to normal

(position 1).

Position 1



screwdriver, turn the


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,

head gap adjustment

shaft clockwise all th

way to the minimumposition.

Head Gap

AdjustmentShaft


6 Caution: To keep from

pushing down on the


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p g



move the carriage bypulling on the carriag

belt.

Move the carriage to

home position in fron

of the purge unit.

Carriage Belt

Carriage

Print Heads

Locking TabPlate

Purge Unit


7 Put the gap gauge on t

platen in front of the


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leftmost eject roller.


pushing down on the



move the carriage by

pulling on the carriag

belt.Move the carriage ov

the gap gauge in front

the leftmost eject rol

Leftmost

Gap Gauge

Carriage

Eject Roller



screwdriver, turn the


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head gap adjustment

shaft counterclockwis

one click at a time (0mm) until the carriag

does not touch the gau

Head GapAdjustmentShaft



pushing down on the


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move the carriage bypulling on the carriag

belt.

Move the carriage ov

the gauge two or three

times to make sure thcarriage does not touc

the gauge.

11 Repeat this procedure

with the gap gauge in

front of the center an

the rightmost ejectroller.

Rightmost

Platen

Center

Leftmost

Gap Gauge

Carriage

Eject Roller

Eject Roller

Eject Roller

Adjustments Color Registration -

Color Registratio


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this procedure.





will stain.




Control Panel


Note: This procedure

covers colorDirection Offset


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registration of the cy

magenta, and yellow

inks.

1 Perform Test Print C

the service menus. Se

Service Test Prints

the Additional

Procedures chapter.

Test Print C


Direction Offset

1 Using a magnifierDirection Offset


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1 Using a magnifier,

examine the patterns

lines on the top half o

the printed test page.

Select the number of

pattern that shows th

least shift in vertical

lines.

Test Print C



is off-line.


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3 Press the Menu key a

few times until you se

the DIRECTION OFFSE


4 Press the Enter key.

5 Press the < or > key u

the number you select

from the test page

appears. Press the

Enter key.

6 Press the Exit key.

Display


On Line Key

Exit Key


Color Offset

1 Using a magnifierTest Print C


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1 Using a magnifier,

examine the patterns

overlapping colored

lines on the bottom h

of the printed test pag

Note: Do not adjust th

black offset. It is set t

the default level of 0

(zero).

2 Select the number of

patterns that show th

least amount of color

the yellow offset,

magenta offset, and cyoffset.Yellow Magenta Cyan

Offset Offset Offset


3 Press the < until you

the CYAN OFFSET opt


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in the display.

4 Press the Enter key.

5 Press the < or > key u

the number you select

from the test page

appears. Press the

Enter key.


7 Repeat the above

procedure for the

MAGENTA OFFSET and

YELLOW OFFSET optio

Display


On Line Key

Exit Key



9 Press the On Line key


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9 Press the On Line key

return the printer to

on line status.

Note: When the print

is restarted, it will

automatically clean th

print heads, which us

ink. Use the service

mode sparingly to avowasting ink.

Display

On Line Key

Exit Key

apple color printer service source

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