app of motivation

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    The Job Characteristics Model

    8-1

    Five Core Job Dimensions Skill Variety: degree to which the job incorporates a

    number of different skills and talents

    Task Identity: degree to which the job requires the

    completion of a whole and identifiable piece of work

    Task Significance: how the job impacts the lives ofothers

    Autonomy: identifies how much freedom andindependence the worker has over the job

    Feedback: how much the job generates direct and

    clear information about the workers performance

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    How Can Jobs be Redesigned?

    8-2

    Job Rotation

    The shifting of an employee fromone task to another with similar skillrequirements.

    Job Enrichment

    The expansion of a job by increasingthe degree to which the workercontrols the planning, execution,and evaluation of the work.

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    Strengths of Job Rotation

    8-3

    Reduces

    boredom

    Increasesunderstanding

    of work

    contribution

    Increased skills

    Helpsmanagers in

    scheduling

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    Job EnrichmentPossible Actions

    8-4

    Combine Tasks

    Form Natural Work Units

    Establish Client Relations

    Expand Jobs Vertically

    Open Feedback Channels

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    Social and Physical Context of Work Social Context

    Some social characteristics that improve jobperformance include:

    Interdependence

    Social support

    Interactions with other people outside of work

    Physical Context

    The work context will also affect employee satisfaction

    Work that is hot, loud, and dangerous is lesssatisfying

    Work that is controlled, relatively quiet, and safe

    will be more satisfying

    8-6

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    Employee Involvement

    Employee involvement is a participative processthat uses employees input to increase their

    commitment to the organizations success.

    8-7

    Examples of Employee InvolvementPrograms

    Participative Management

    Representative Participation

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    Using Rewards to Motivate Employees

    8-8

    Although pay is not the primary factordriving job satisfaction, it is a motivator.

    Establish a pay structure

    Variable-pay programs

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    How to Pay

    8-9

    Variable-Pay Programs Piece-Rate Pay

    Merit-Based Pay

    Bonuses Skill-Based Pay

    Profit-Sharing Plans

    Gainsharing Employee Stock Ownership Plans

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    Employee Recognition Programs

    Employee rewards need to be intrinsic andextrinsic. Employee recognition programsare a good method of intrinsic rewards.

    The rewards can range from a simple thank-you

    to more widely publicized formal programs. Advantages of recognition programs are that

    they are inexpensive and effective.

    Some critics say they can be politically

    motivated and if they are perceived to beapplied unfairly, they can cause more harm

    than good.

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    More Types of Variable-Pay Programs

    Skill-Based Pay Pays based on the number of skills employees have or

    the number of jobs they can do.

    Profit-Sharing Plans

    Pays out a portion of the organizations profitability. Itis an organization-wide program and is based on apredetermined formula.

    Gainsharing Pays for improvements in group productivity from one

    period to another. It is a group incentive plan.

    Employee Stock Ownership Plans (ESOP) Provides each employee with the opportunity to

    acquire stock as part of their benefit package.

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    Flexible Benefits

    Flexible benefits give individual rewards byallowing each employee to choose thecompensation package that best satisfieshis or her current needs and situations.

    8-13