app of motivation
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The Job Characteristics Model
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Five Core Job Dimensions Skill Variety: degree to which the job incorporates a
number of different skills and talents
Task Identity: degree to which the job requires the
completion of a whole and identifiable piece of work
Task Significance: how the job impacts the lives ofothers
Autonomy: identifies how much freedom andindependence the worker has over the job
Feedback: how much the job generates direct and
clear information about the workers performance
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How Can Jobs be Redesigned?
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Job Rotation
The shifting of an employee fromone task to another with similar skillrequirements.
Job Enrichment
The expansion of a job by increasingthe degree to which the workercontrols the planning, execution,and evaluation of the work.
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Strengths of Job Rotation
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Reduces
boredom
Increasesunderstanding
of work
contribution
Increased skills
Helpsmanagers in
scheduling
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Job EnrichmentPossible Actions
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Combine Tasks
Form Natural Work Units
Establish Client Relations
Expand Jobs Vertically
Open Feedback Channels
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Social and Physical Context of Work Social Context
Some social characteristics that improve jobperformance include:
Interdependence
Social support
Interactions with other people outside of work
Physical Context
The work context will also affect employee satisfaction
Work that is hot, loud, and dangerous is lesssatisfying
Work that is controlled, relatively quiet, and safe
will be more satisfying
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Employee Involvement
Employee involvement is a participative processthat uses employees input to increase their
commitment to the organizations success.
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Examples of Employee InvolvementPrograms
Participative Management
Representative Participation
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Using Rewards to Motivate Employees
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Although pay is not the primary factordriving job satisfaction, it is a motivator.
Establish a pay structure
Variable-pay programs
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How to Pay
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Variable-Pay Programs Piece-Rate Pay
Merit-Based Pay
Bonuses Skill-Based Pay
Profit-Sharing Plans
Gainsharing Employee Stock Ownership Plans
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Employee Recognition Programs
Employee rewards need to be intrinsic andextrinsic. Employee recognition programsare a good method of intrinsic rewards.
The rewards can range from a simple thank-you
to more widely publicized formal programs. Advantages of recognition programs are that
they are inexpensive and effective.
Some critics say they can be politically
motivated and if they are perceived to beapplied unfairly, they can cause more harm
than good.
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More Types of Variable-Pay Programs
Skill-Based Pay Pays based on the number of skills employees have or
the number of jobs they can do.
Profit-Sharing Plans
Pays out a portion of the organizations profitability. Itis an organization-wide program and is based on apredetermined formula.
Gainsharing Pays for improvements in group productivity from one
period to another. It is a group incentive plan.
Employee Stock Ownership Plans (ESOP) Provides each employee with the opportunity to
acquire stock as part of their benefit package.
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Flexible Benefits
Flexible benefits give individual rewards byallowing each employee to choose thecompensation package that best satisfieshis or her current needs and situations.
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