APNIC update

AfriNIC-726 September 2007

Paul Wilson

APNIC Surveys

• Three surveys previously…– Members and other stakeholders– Conducted independently (KPMG)– Guaranteed confidentiality– Face-face, written and online response

• Analysis of past results (KPMG)– 90% of items actioned (39% completed)

• Fourth survey – 2007 – Launched November 2006– Published March 2007

All surveys

0

50

100

150

200

250

300

350

1999 2001 2004 2007

0

5

10

15

20

25

30

35

Responses

Economies

Survey 2007 – Membership category

Associate

20

Very Small

44

Small

92Medium

66

Large

25

Very Large

9

Extra Large

9

Non-member

45

N/A5

Survey 2007 – Membership duration

–23

0-1

59

1-5136

5-1082

10+16

Part 1 – Analysis of APNIC performance

6.066.19

6.356.756.786.806.826.86

6.99

7.067.077.147.187.19

7.337.367.367.377.39

7.467.477.477.517.537.567.577.60

7.717.767.797.877.917.917.917.947.957.988.058.068.098.17

8.278.45

7.03

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10.00

1.341.3

1.401.111.51.21.6

1.121.291.311.9

1.181.4

1.271.301.191.261.251.201.7

1.281.391.131.141.171.351.331.371.231.421.431.221.161.361.1

1.211.8

1.321.411.151.101.381.241.44

Part 1 – Top 10

1. Support for DNS root server operations2. Statistics and other reports3. Support for Internet development4. Email is an effective and efficient way to contact APNIC 5. APNIC whois database quality, usability and reliability 6. APNIC servers and services maintenance and

availability7. Technical content in APNIC Open Policy Meetings 8. The APNIC helpdesk service quality9. APNIC use of email and mailing lists10.Overall services provided are satisfactory

Part 1 – Low 10

35.Policy development process is fair and accessible 36.Policy documents are easy to access and understand 37.Phone (VoIP) is an effective way to contact APNIC 38.Obtaining IPv4, IPv6 or ASN is easy and straightforward 39.Value members get from APNIC justifies the cost 40.Online eLearning is readily available 41.Phone (PSTN) is an effective way to contact APNIC 42.The NRO and ASO are well understood 43.APNIC training is easy to attend 44.Open Policy Meetings are affordable and accessible to

attend in person

Average ratings by Member category

6

6.5

7

7.5

8

8.5

9

AssociateVery Small

SmallMedium

Large

Very LargeExtra LargeNon-member

N/A

Average Ratings by Member duration

6.6

6.8

7

7.2

7.4

7.6

7.8

8

8.2

– 0-1 1-5 5-10 10+

Part 2 – Allocation of resources

2.234

2.4682.873

11.842

12.329

17.20617.278

17.389

17.623

18.617

21.307

21.415

22.22222.962

23.801

24.085

26.959

17.785

0.000 5.000 10.000 15.000 20.000 25.000 30.000

2.3.62.2.6

2.1.6

2.2.2

2.1.52.3.4

2.1.2

2.3.2

2.2.32.3.3

2.3.5

2.1.4

2.2.12.1.1

2.2.5

2.2.4

2.1.32.3.1

Part 2 – Top 10

1. Technical research and development activities2. Streamline resource requests and allocation process 3. Increase accessibility of APNIC meetings and policy

processes 4. Represent the needs of the ISP community to

governments and regulators 5. Expand training activities in scope, geographical

coverage and online options. 6. Improve the APNIC website 7. Support ISP education in the AP region 8. Deploy more DNS root servers in the Asia Pacific region 9. Resource certification to support better routing security 10.Expand external communication and outreach activities

1. Technical research and development

• R&D Areas– Resource Certification– 32-bit ASN numbers– DNS statistics collection

• Collaborations– OARC, Caida, Autonomica, WIDE Project

Membership and Internet number resources

Existing network plan

Additional info

Confirm and submit

Future network plan

IPv4 IPv6 ASN

Organisation details

Applicant details

Membership only

2. Streamline processes

3. Increase accessibility of meetings…

…and policy process

• Online voting via MyAPNIC

• Updated policy process pages on APNIC website

• Development of meeting structure

• Training sessions feature policy process and latest analysis

4. Represent the needs of ISPs

• NOG participation and support– SANOG, PHNOG, AUNOG, NZNOG

• More operational content in meetings

• Run joint events with ISOC

• IGF and related activities

• Response to government reports and requests for information as required

5. Expand training activities in…

• Scope– RME, IPv6, DNS, Routing, Security

• Geographical coverage– 70 courses in 2007

• Online options– eLearning still under development– Training lab for remote access

• Training team development– Hostmaster staff now qualified

6. Improve the APNIC website

• Adopting CMS – MySource Matrix

• Content audit/review

• Usability testing

• Revamped forms engine

• Continuing improvements to MyAPNIC

7. Support ISP education in AP region

• More relevant courses

• Curriculum development

• Training needs survey (underway)

• Collaboration– APRICOT, NOGs, ISPAs– Educational institutions

Manila I18 July 2007

Suva F28 April 2007

9. Resource certification

• Develop Resource PKI systems– Integration within MyAPNIC

• Open source code release

• Ongoing standards work in IETF

• rPKI uses extending beyond secure BGP

Gpan Elly

Anna Kapil

10. Expand communication & outreach

• Designated liaison officers

• Meetings and presentations

• Training

• Many more…

Thanks

And one last thing…

One last thing…

• For you as an Internet user, what is a "Critical Internet resource"? Can you list your "top three" in this category?

• Email to pwilson@apnic.net

• Or, post to me on LinkedIn