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8/11/20 1 APERSU Webinar Series https://apersu.ca/webinars/ 1 The Use of Routinely Collected PROMs Data in CancerControl Alberta A Fireside Chat with CancerControl Alberta July 30, 2020 2

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Page 1: APERSU Webinar Series

8/11/20

1

APERSU Webinar Series

https://apersu.ca/webinars/

1

The Use of Routinely Collected PROMs Data in CancerControl Alberta

A Fireside Chat with CancerControl Alberta

July 30, 2020

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Page 2: APERSU Webinar Series

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Introductions

Linda Watson, RN PhDScientific Director, Applied Research and Patient ExperienceCancer Research and Analytics, CancerControl Alberta, AHS

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Acknowledgements• Funding from:

Provincial PRO Team members:– Louise Smith, PRO Business Analyst– Lindsi Chmielewki, PRO Change Management Consultant– April Hildebrant, PRO Change Management Consultant– Éclair Photitai, PRO Consultant– Andrea DeIure, PRO Consultant– Siwei Qi, PRO Research Associate

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How did this all get started?

1 in 2 Albertans will develop Cancer in their lifetime

In 201920,473 Albertans heard the words “you have cancer” for the first time

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Measurement of Patient Experience

Nationally Validated Ambulatory Oncology Patient Satisfaction Survey every 2 years since 2004

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PROMs:Creating

More Person Centred

Care Experiences

Adapted from NHS, 2014

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Responding to PROMs in clinical practice

Adapted from NHS, 2014

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How were PROMs implemented and where are we now?

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Talking About what Matters To You: Putting Patients First (PPF)

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Integration into Standard Workflow:

PATIENT TAKES COMPLETED PPF

FORM INTO CLINIC

PATIENT COMPLETES PPF FORM IN

WAITING ROOM

RECEPTIONIST GIVES PATIENT PPF AT

CHECK IN

• All Clinical Receptionists aware of purpose of PPF and how to explain the importance of completion to patients at check in

• Review of PPF and how to use it to provide tailored care is integrated into nursing orientation

• Used as a communication tool with patients and other clinicians about symptoms, concerns and clinical next steps

• Integrated into Clinical Documentation Standards and templates• CCA standard operating procedure created and organizationally endorsed

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PPF process implemented at all Ambulatory Cancer

Services in Alberta

• Large Tertiary Cancer Centres

• Calgary• Edmonton

• Regional Cancer Centres• Grand Prairie• Red Deer• Lethbridge• Medicine Hat

• community infusion clinics distributed across rural communities

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How are we using the data

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CLINIC LIST REPORT

1

SYMPTOM TRACKING REPORT

2

SYMPTOM CLUSTER REPORT(S)

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Data Warehouse

Before Clinic

In Clinic

After Clinic

57% 18% 14%

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An individualized score assigned to each unique encounter where the patient has completed a Putting Patient First (PPF)

It weighs the severity of the symptom scores as well as the number of problems the patient is encountering and provides an overall summary score for that encounter

Defining Symptom Complexity Score

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Intention: To Identify Patients with Complex Symptom Burden

Purpose to flag those who are experiencing multiple high symptoms at the same time

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A patient with mild symptom complexity

60%

40%

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A patient with moderate symptom

complexity

60%

40%

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A patient with high symptom complexity

60%

40%

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How are we using aggregate PRO data

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Frequency of Visits and PPFs at one CCA site over the four COVID months (one week comparisons)

815 792

1150

1350

383

544

883969

579

1266

923

743

1591 119 94

0

200

400

600

800

1000

1200

1400

1600

April 13-17 May 11-15 June 15-19 July 13-17

Visits in personPPF in personVisits VirtualPPFs virtual

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Breakdown of types of referrals pre-COVID and during the pandemic at one CCA site

0

5

10

15

20

25

30

35

Home Care Nutrition OT/PT/SLP Other Pain Clinic PalliativeCare

Pharmacy Psychology Social Work

Feb 24-27 (Base) April 27-30

Decrease

25%

Decrease

25%

Decrease

56%

Decrease

68%

Increase

150%

Decrease

33%Increase

18%Decrease

13%Decrease

27%

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PATIENT DIRECTENTRY OF PROS AT HOME

CLINIC PREPARATIONPROS ARE REVIEWEDBY RN/ONCOLOGIST ALONG SIDE OTHER CLINICAL DATA (BLD WK, TX CYCLE, CT SCANS)

AT HOME PRE-CLINICLOW SYMPTOM BURDEN GOOD BLOOD

WORK NO SCANS TO REVIEW

MODERATE SYMPTOM BURDEN

SEE IN CLINIC

HIGH SYMPTOM BURDEN

DISCUSS SYMTPOM MANAGEMENT PLAN AND SEE IN CLINIC

VIRTUALCLINICAPPOINTMENT

CLINIC OPTIMIZATION23

What Value Add has PROMs had to CCA

1. MICRO

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Symptom Distribution in Clinical Environments (MO Tx)

Based on 560 TX clinic chart audits

~ 90 per population 60%

40%

% %GI 19% 11%Breast 18% 12%Heme 16% 15%GU 16% 18%lung 20% 19%Gyne 18% 22%H&N 19% 30%

2. MESO

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LOW SYMPTOM BURDEN MODERATE SYMPTOM BURDEN

HIGH SYMPTOM BURDEN

Test if PROs can help identify the dose, intensity and route of health care required?

3. MACRO

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What can be done to enhance the value we get out of PROMs?

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Thank You

[email protected]

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https://apersu.ca/wp-content/uploads/2020/01/APERSU-PROMs-White-Paper.pdf

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Previous Webinars: https://apersu.ca/webinars/• Collecting, analyzing and interpreting EQ-5D Data• The use of EQ-5D in Program Evaluation • The use of EQ-5D in Economic Evaluations• The use of EQ-5D in Clinical Practice• Comparing PROMs/EQ-5D data with population norms • The use of PROMs/EQ-5D in economic analysis • Disease-specific PROMs: when and how to use them • Minimally important difference of PROMs: What is it, and when and how to use it? • How can we use routinely collected PROMs data to support decision-making within the healthcare system?• The Use of Routinely Collected PROMs Data in Community Rehabilitation in Alberta

Contact: [email protected]

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