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AP Media Editors PAID CONTENT AND THE EMERGING NEW WORLD

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AP Media Editors. PAID CONTENT AND THE EMERGING NEW WORLD. Just a thought to start…. PAID CONTENT. I’D LIKE SOME OF YOUR MONEY!. The Problem…. Is actually worse than that…. Cost is not really an issue…. Van Westendorp Modeling – One Market N = 221. Re-Inventing the value of news…. - PowerPoint PPT Presentation

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Page 1: AP  Media Editors

AP Media Editors

PAID CONTENTAND

THE EMERGING NEW WORLD

Page 3: AP  Media Editors

PAID CONTENT• I’D LIKE SOME OF YOUR MONEY!

Page 4: AP  Media Editors

The Problem…

Is actually worse than that…

Page 5: AP  Media Editors

Cost is not really an issue…

Van Westendorp Modeling – One Market N = 221

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Re-Inventing the value of news…

• Now, THAT’s a challenge!

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But first, let’s think about Audience….and where that money is

going to come from…

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Compounding the “Age Issue” is Length of Subscription…

How long has your household subscribed to the LOCAL DAILY? N = 559

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Diverging Audiences

Last 30 days Last 7days

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Audience Use

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Just how big is the there, there?

Print subscribers& readersDigital Audience

How many actual people visit your website?How many people use your apps?

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Incidental =3 or fewer visits in monthCore = 4 or more visits per month

The three flavors of audience will determine the structure of local opportunity

Frequency and Loyalty will be the primary drivers of opportunity.

Least Best Prospects

Second Tier Prospects

Top Tier Prospects

Page 13: AP  Media Editors

Case StudyTotal Pageviews 610,000User Sessions 230,000Unique Visitors 98,000

Known Incidental (0 in prior 7 days) 24,760 4+ Visitors 7,657 Total Core 32,417 Fly by 8,533 GRAND TOTAL 40,950

Local Pop (18+) 155,918 Local Digital Audience 28,851 Extended Local Audience 9,232 Market Reach 18.5%Extended Local Reach 5.9%

Max Circ 27,500

Print Readership 55,200Extended Local Audience 9,200

Total Combined Audiences 64,400

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Computers now most common e-device, with mobile coming on strong

Which of the following types of media and devices do you own and use? [Check all that apply.] N = 2,806

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Mobile revolution in active progress

On an average weekday (Monday-Friday) from which locations do you usually access news and information websites? (Check all that apply.) N = 2,756

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Mobile

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That sound you hear…is the rubber hitting the road

Cellphone TypeStandard cell phone without Internet access

18%

Standard cell phone with Internet access

12%

iPhone 34%Android-based smartphone such as Samsung, HTC, Motorola

26%

Blackberry 2%Other "Smartphone" 6%Other 1%N (Single Market) 1,147

What type of cell phone do you personally own and use?

Single Market N = 1,245

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Lots of usesSmartphone Uses  

Texting 78%Email 68%Sending photos/seeing photos 64%General Internet access 60%Mapping - Directions 60%Updating Facebook/Social Network 52%Music 46%Games (like Scrabble, Angry Birds, etc.) 45%Store locators 33%Watching general video (incl YouTube clips) 32%Researching product information/availability while shopping

30%

Watching news video & sports video 26%Coupons for discounts and rewards 25%Price comparisons while shopping 25%Reading or listening to books 22%Hobby apps 15%None of above 7%Other (please specify) 1%

Single Market N = 1,984

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LOTS of Technology OwnedTechnology OwnedWi-Fi on laptop or home computer 74%DVD Player 73%Laptop or Notebook portable computer 71%Digital camera 70%GPS locator for driving, hiking, camping, etc. 51%DirecTV, Dish Network (TV), ZoomTV, or other Satellite TV 42%Apple iPad or iPad mini 39%iPod or similar digital music device 38%Xbox, PlayStation, Wii, or other electronic game device 37%Internet-enabled TV 34%Sirius/XM Radio or other Satellite Radio 33%TiVo or other Digital Video Recorder 32%eReader such as Kindle from Amazon or Nook (not including Kindle Fire) 27%

Kindle Fire eReader 19%Other Tablet (Not iPad or mini) 14%Apple TV 6%None of above 2%

Single Sample Subset N 400

Page 20: AP  Media Editors

Computer UsesComputer Uses

Google Maps 72%

Access YouTube.com 63%

Use Pandora.com online music service 46%

Access iTunes.com 43%

Purchase books for reading on eReader/Tablet such as Kindle, iPad, etc., or smartphone like iPhone 40%

Access online information like sports scores, headlines, stock quotes, etc. by cell phone or other mobile device 39%

Instant messaging (IM) on computer 33%

Subscribe to Netflix 32%Use computer video camera for live telephone calls (Skype or similar service) 31%

Online Gaming (Angry Birds, Poker, etc.) 25%

Purchase audio books for listening on computer, iPod, or other device 17%

Use Hulu.com online video service 11%

None of above 6%

answered question 399

Page 21: AP  Media Editors

News ContentGeneral News Content Interests Response Percent

Top breaking stories 67%

Local News 66%

Local Weather 65%

General state, regional, national, & world news 37%

Events 27%

Local sports 22%

Sale and shopping information 19%

Business news 18%

Traffic news 18%

Professional sports (NFL, MLB, NBA, PGA, etc.) 16%

College sports 15%

Entertainment information (movies, TV, etc.) 12%

Sample N 742

Page 22: AP  Media Editors

Top Breaking NewsMajor National News Stories Last 12 Months Response Percent

Boston Marathon bombing 42%

Bengahzi attacks in Libya 14%

Syrian civil war 13%

Superstorm Sandy 8%

Edward Snowden revelations on NSA 5%

Pope resignation/election 4%

Egyptian events/Morsi Ouster 3%

WikiLeaks/ Bradley Manning trial and revelations 1%

Alex Rodriguez banned by Major League Baseball 1%

San Francisco airliner crash 1%

Quebec train derailing 1%

None of the above 10%

answered question 507

Page 23: AP  Media Editors

Local TV is first source, then national news sources….then Facebook?

22. How did you first hear about [Q21]? Response Percent1. Local TV news station/Local TV station website 31%2. National Network TV News/Website 16%3. Facebook or other social network site 10%4. Cable TV News/Website 9%5. Radio/Radio station website 7%6. Word of mouth 4%7. Browser landing page on Google, IE/Bing, Yahoo, or other search engine 4%

8. SMS/Mobile notice 4%9. Local newspaper/local newspaper website 3%10. Twitter 2%11. Email push alert 2%12. Other non-major media news website via computer 2%13. Text from friends 1%14. News search via iPad/tablet device 1%15. News search via smartphone 1%16. National newspaper/national newspaper website 0%Don't remember 3%Other (please specify) 1%answered question 454

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Getting more…And, after you heard about [Q24], to which media did you first turn to

find out more? Response PercentLocal TV news station/Local TV station website 51%Local newspaper/local newspaper website 23%Cable TV News/Website 4%News search via smartphone 4%National Network TV News/Website 3%Facebook or other social network site 3%Browser landing page on Google, IE/Bing, Yahoo, or other search engine 3%Word of mouth 2%Other non-major media news website via computer 1%Radio/Radio station website 1%Text to friends 1%Twitter 1%National newspaper/national newspaper website 1%News search via iPad/tablet device 1%Don't remember 4%Other (please specify) 1%answered question 391

Page 25: AP  Media Editors

Paying for Content

Most respondents report they do not pay for content; those who do cited WSJ.com most often

Respondents split evenly on ease/difficulty of replacing LocalSite.com news and information

Other Internet and TV sites top list of possible alternative sources

Respondents would look to other free sources before paying

Page 26: AP  Media Editors

Site Visitors Value the Content from Print edition of the Local News at LocalSite.com

26

40. In general, how valuable is it to you to be able to access all of Local Local Print print content online at LocalSite.com?

Sample Base: All Respondents N = 657

Page 27: AP  Media Editors

But these Site Visitors report a higher value of info at LocalSite.com

27

25. In general, how valuable do you think the news and information posted at LocalSite.com is to you?

Sample Base: All Respondents N = 657

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Four in ten think LocalSite.com content would be easy to replace

28

26. If LocalSite.com stopped posting their news and information to the Web, how easy do you think it would be to find a replacement for that news and information you are currently getting from

LocalSite.com?

Sample Base: All Respondents N = 657

Page 29: AP  Media Editors

TV tops the “switch to media,” but print edition is close second

29

27. What other media/sources do you think you would use if news and information from LocalSite.com were no longer available? [Select all that

apply.]Sample Base: All Respondents N = 657

Page 30: AP  Media Editors

TV also tops the “Switch to Digital Media,” but other Internet follow

30

28. Which, if any, online sources would you be most likely to turn to if LocalSite.com were no longer available? [Select all that

apply.]Sample Base: All

Respondents N = 657

Page 31: AP  Media Editors

Resistance is high

31

33. If LocalSite.com began to charge a fee for access to some or all of its content including all its articles, blogs and multimedia, how would this affect your LocalSite.com visiting behavior?

Sample Base: All Respondents N = 657

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Audience strategy

Lifestyle

Home

Garden

Food

Dining

Music

Biking

Bowling

Crafts

Pets

Family

Schools

Parenting

Activities

Senior care

H.S. sports

Faith

Shopping

Deals

Yard sales

Swaps

‘Craig’ list

‘Angie’ list

Online mall

Local+

Nabe news

Calendar

Schools

Crime

Realty

Content

Local news/blogs

RSS/data/algo

User content

Contact

Social/mobile media

Commerce

Marketplaces

Paid content

Transactions

And moreAnd more

Key goals Content verticals

Page 40: AP  Media Editors

Marketer strategy

Ad sales

Owned media

Print

Web

Mobile

Portals

Third party

Local net

SEM

Social ads

Legacy

Marketing

CRM

Scheduling

Direct mail

W/M hosting

SEO

Social sites

Rep mgmt

Content

Collateral

Pens & signs

Community

Best practices

News/blogs

Social media

‘LinkedIn’

Marketplace

PR ‘blotter’

Swap mart

RFP exchange

Forums

Analytics

Planning

Benchmarking

Measuring

ROI analysis

Holistic

Ad sales

Marketing services

Recurring

Sell once, stick forever

Efficient

Self-service:

Planning

Creative

Ordering

Analytics

And moreAnd more

Key goals Product suite

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Key Data Summary Visitors at local newspapers sites have a preference

for the Internet for news and are frequent users of both LocalSite.com and other news and information media

Despite valuing LocalSite.com content, Visitors would seek other free access sites before signing up to pay

Visitors’ favor a price for LocalSite.com monthly subscription access only $4.00 more than single day.

Strong overall resistance to paid access Indicated price points are relatively low

44

Page 45: AP  Media Editors

Implications

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• Revenue modeling MUST be based on accurate numbers for local audience & total audience.

• Opportunity modeling MUST be based on an correct understanding of audience behavior patterns.

• Price modeling must be done on a market-specific basis.

• Marketing modeling MUST have two major elements:– Addressing real audience objections to paid– Describing meaningful and persuasive arguments as to why paying for

access will bring profound and important user benefits.– Both of these elements can only be correctly constructed based on

direct feedback from audience members.

Page 46: AP  Media Editors

It’s about value.

Page 47: AP  Media Editors

• You job, Media Editors, should you choose to accept it, is to lead your enterprises back to being relevant again.

• It won’t be easy.

• But, it is possible.

Page 48: AP  Media Editors

Thank you.

Greg HarmonBorrell Associates

415 566 [email protected]