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“Hello HARLIE”: Enabling Speech Monitoring Through Chatbot Conversations HEALTH AND BIOSECURITY Dr. David Ireland

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Page 1: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

“Hello HARLIE”: Enabling Speech Monitoring Through Chatbot Conversations

HEALTH AND BIOSECURITY

Dr. David Ireland

Page 2: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Remote Monitoring Research

Movement & mobility Well-being Voice & Language Medication Legal & ethics

2 | Hello Harlie | David Ireland

Page 3: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Some People Have Trouble Communicating

Conversation initiation

Turn-taking

Topic management

Word-retrieval & memory

3 | Hello Harlie | David Ireland

Page 4: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

What about using a chatbot?

Hello Harlie | David Ireland4 |

A computer program designed to simulate conversation with a

human

Page 5: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Research Questions

1.Can chatbots help the health clinicians and researchers?

2.Can chatbots provide people with a way to privately practise their communication?

Hello Harlie | David Ireland5 |

Page 6: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

H.A.R.L.I.E. Human and Robot Language Interaction Experiment

•Full voice operation

•Small-talk topics

•Ask for speech tasks

•Remote monitoring

6 | Hello Harlie | David Ireland

Page 7: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Hello HARLIE

7 | Hello Harlie | David Ireland

Page 8: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Conversing with HARLIE

Hello Harlie | David Ireland8 |

Page 9: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Goodbye HARLIE

Hello Harlie | David Ireland9 |

Page 10: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Conversation Features

1.Drive the dialog toward a goal

2.Recall previous conversations

3.Change the subject

4.Keep context

5.Interface with other computers

Hello Harlie | David Ireland10 |

Page 11: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Demo Chat With HARLIE

Hello Harlie | David Ireland11 |

Page 12: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Focus Group Studies

Hello Harlie | David Ireland12 |

Page 13: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Focus Group Studies

Hello Harlie | David Ireland13 |

Page 14: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Hello Harlie | David Ireland14 |

Visualising Interaction

Page 15: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Hello Harlie | David Ireland15 |

Visualising Interaction

Page 16: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Hello Harlie | David Ireland16 |

Visualising Interaction

Page 17: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Large Volume of Useable Data Collected

•156 Users (51 from focus groups)

•390 conversations (30,000+ words)

•13 hours of collected human audio

•20 minutes of collected speech tasks

Hello Harlie | David Ireland17 |

Page 18: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

What can we measure?

•Speech / syllable rate

•Vocabulary range

•Mid-sentence pauses

•Fundamental frequency variations

•Vowel articulation

Hello Harlie | David Ireland18 |

Page 19: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Developments to Date

•i-HARLIE (iOS version)

•Human-computer interaction studies

•Clinical workshop

Hello Harlie | David Ireland19 |

Page 20: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Thank you to all contributors• Dr. Jacki Liddle (Occupational Therapist)

• Ms Alana Campbell (Speech Pathologist)

• Dr Dana Bradford (Neuroscientist)

• Ms. Olivia Rushin (Psychologist)

• Dr. Christina Atay (Psychologist)

• Pr. Janet Wiles (Complex Systems / Engineering)

• Pr. David Copland (Speech Pathologist)

• Dr. Adam Vogel (Speech Pathologist)

• Centre of Excellence in the Dynamics of Language for funding.

• Community groups

Hello Harlie | David Ireland20 |

Page 21: “Hello HARLIE”: Enabling Speech Monitoring Through Chatbot … · Human and Robot Language Interaction Experiment •Full voice operation •Small-talk topics •Ask for speech

Australian E-Health Research CentreDr. David Ireland

t +61 7 3253 3604

e [email protected] www.csiro.au

HEALTH AND BIOSECURITY

Thank you