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1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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Page 1: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

1

Systems of Care & Communities of Care

“Empowering Resilient

Oklahomans”

updated Jan. 23, 2019

Page 5: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

What is the genesis

or the root cause?

Source: Academy of Pediatrics

https://www.cdc.gov/violenceprevention/acestudy/index.html

https://www.traumamatterskc.org/what-can-i-do.html .

Page 6: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

What is the

root cause of

adversity?

6

Toxic Stress:

Prolonged activation of

stress response systems

in the absence of

protective relationships.

Sources:

https://developingchild.harvard.edu/science/key-concepts/toxic-stress/

https://www.cdc.gov/violenceprevention/acestudy/index.html

http://ok25by25.org/our-programs/resilience/

Research shows that it is …

Page 7: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Where do we Start?

Opportunity to

Coordinate Tiered Supports:Research shows that > 35% poverty in a community is a tipping point where taxes alone cannot keep up with the complex needs of the citizens. A community-wide coordinated effort is necessary to turn the tide.

In Oklahoma we have 763 zip codes, however there are specific zip codes with more than 500 children under the age of 5 experiencing poverty. We need to have a diversified investment:

• 12 zip codes with 50% or more of families living below poverty

• 43 zip codes with 33% to 49% families living below poverty

• 65 zip codes with 15 to 32% families living below poverty

Updated Resource & Data Mapping Tool: https://www.opportunityatlas.org/

*See “Number of Children for Low-income” overlay with “High Incarceration”7

Page 8: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

All Hands On Deck: Braiding Resources with Cross-sector Partnerships

Page 9: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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To Collaborate on Strategies with Abundant & Multiplying

Resources….

we must focus our energy on this question:

Page 10: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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Priceless Question:

How can we offer a menu of equity-based & supportive pathways

(treatment/prevention options) for children, youth, families & staff experiencing

toxic stress who are starting to show signs of distress

before their lives fall apart and need *high-cost services?

*High-cost services= foster care, homeless, jail, prison, etc.

Page 11: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Why Are We Ignoring Toxic Stress? -When should we implement the Crisis Care Continuum?

-What are *“signs of distress” before Intercept Zero?

*Signs of Distress:- suspensions from daycare or Head Start (referral from early childhood education provider) - unexcused absences or suspensions from school (referral from teacher, counselor, principal)- unexcused absences from work (referral from supervisor at work)- delinquent payments (referral from lending institutions; utility companies, landlord, auto loans)- frequent visits to urgent care clinics/emergency room (referral from health care provider)

Page 12: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Where are Windows of Opportunity to Increase “Protective Relationships”? - Engagement Opportunities to Connect & Build Trust with Children, Youth, Families & Staff

- Offer “Menu” of empowering Family Resources, Support Groups, Treatment & Counseling

Business

Community

Financial Child Care/

Head Start

Education/

School

Health/Dental Senior

Care

Law

Enforcement

Behavioral

Indicators of

Human

Instability

& Toxic Stress:

18-65 years

Chronic

Unexcused

absences from

work

Delinquent bills

(utility, rent,

auto, etc.)

Accessing

predatory

lenders

0-5 years

Chronic

Unexcused

Absences

& Suspensions

5-18 years

Chronic

Unexcused

Absences

& Suspensions

Frequent visits to

Urgent Care

or

Emergency

Room

Or emergency

dental

65+ years

Isolation

911 calls

Domestic

violence

Illegal activity

Frontline

Staff –

Opportunity

for Trauma-

training &

develop

process for

Referral:

Supervisor;

Human Resource

Coordinator

Landlords

Utility companies

Lending

institutions

Unemployment

offices

Child Care

Teacher

Teachers

Parent Liaisons

Truancy Division

Nurse/Counselor

Nurse

Physicians

Nurse

Geriatrician

First Responders:

Police

Fire

EMSA

Stabilizing &

Supportive

Resources:

Resource

Coordinator

Support Groups

EAP Programs

Counseling

Substance Use

Treatment

Parenting Skills

Financial Advice

Resource &

Referral

Support Groups

Federal Credit

Union programs

Food Pantry

Resource &

Referral

Support Groups

Home-Visiting

Nurse-Family

Partnership

Resource &

Referral

Coordinator

Support Groups

Counseling

Resource

Coordinator

(Patient

Navigator)

Support Groups

Counseling

Substance Use

Treatment

Parenting Skills

Financial Advice

Resource &

Referral

Support Groups

Senior Centers

near Child Care

Centers

Volunteer

Mentor

Opportunities

Resource

Coordinators

“Handle With

Care”

Resource

Coordinator

Support Groups

Treatment

Counseling, etc.

Last resort:

Prison/Jail

“Stress at home creates stress at work; stress at work creates stress at home”

Page 13: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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Resource Poster to post on back of Bathroom Stall Doors:

Page 14: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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What are Holistic Strategies that Address

Toxic Stress (Untreated Trauma) &

Increase Positive Support Systems?

“Empowering Resilient Oklahomans”*Bridges Framework with a Trauma-informed Equity Lens

https://www.samhsa.gov/nctic/trauma-interventions

https://www.acesconnection.com/

https://www.traumainformedcare.chcs.org/

https://www.nctsn.org/resources/training

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“All Hands On Deck” Approach:

Bridges Framework

Page 16: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Process for each organization

to become Trauma-Informed:

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Resource: Trauma-Informed Care Organizational Assessment http://www.traumainformedcareproject.org/downloadFile.php

Page 17: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Getting Ahead OKC, 2018

[email protected] 17

Proposed Shared Goal:

• Provide & improve tiered positive supports to individuals with untreated trauma who lack access and/or awareness to those positive supports systems

Page 18: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Empowering Resilient Oklahomans:

Five Year Framework & Call to Action• Increase Awareness: Community level

- Build awareness & trust with regular urban and rural community conversations & cross-sector

trauma-informed trainings to increase inclusion, engagement and empowerment.

- Increase understanding & implementation of proven strategies to address untreated trauma

- Restore civic capacity by empowering local communities to respectfully engage with individuals living

in their community who are experiencing discrimination, barriers to upward mobility and untreated

trauma by creating a Family/Client Advisory Team (8-12 people/organization)

- Promote peer and family support groups for children, youth, adults & staff

• Awareness to Action: Organizational level- Implement trauma-informed environments, policies, and practices with cross-sector workgroups

with feedback from family/client advisory members with lived experience.

- Incorporate Trauma-informed Supervision

- Create framework for a Client Advisory Team (8-12 people/organization)

- Create framework for support groups (for staff, clients and families)

• Action to Access: Individual level- Increase access to empowering family resources via Resource Coordinator (ERN, EAP, etc.)

- Increase trauma-specific evidence-based individual counseling, PEER and FAMILY support groups at

work, in the community, at schools, healthcare settings and prisons.

- Promote S.E.L.F. – C.A.R.E. for leadership, staff, clients and families

with Sleep and slowing down, Exercise, Loving relationships, & Food that is nutritious,

we act with Compassion, Awareness, Respect & Empowerment 18

Page 19: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

Process for each organization to implement a

Staff/Client Advisory Team:

• 8-12 people experiencing instability

• 2 Trauma-informed Facilitators who can create a

Culture of Respect & Understanding

• Free Transportation

• Free Childcare

• Free Family Meal

• Monetary Stipend/Respite Voucher

• Meet weekly for first 16 weeks to stabilize (then monthly)

• Referral & Access to individual trauma-specific services for

staff, children, youth and families

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Resource: https://www.nasmhpd.org/sites/default/files/PeerEngagementGuide_Color_REVISED_10_2012.pdf

Page 20: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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➢ Call to Action:

✓ Post “Oklahoma CARES” Resource Poster in your office bathrooms

✓ Watch Resilience Film with your organization

✓ Develop/Enhance a “Trauma-Informed/Resilient Change Team”

✓ Conduct a TIC organizational assessment

✓ Create a Staff/Client Advisory Team (8-12 people/organization)

✓ Learn from trauma-informed trainings & facilitate discussions

✓ Strengthen policy and procedures, including a Resource Coordinator as part

of a Employer Resource Network (ERN) & referrals to Employee Assistance

Programs (EAP), Support Groups, etc.

Page 21: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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Trauma-Informed/

Resilient Process:

Create/Strengthen Internal “Trauma-informed/Resilience

Change Team”

(Champions)

Create/Strengthen a Client Advisory Team

(8-12 people/org)

Strengthen Policy & Procedures with Feedback from Advisory Team,

Staff, Leadership & Community Partners

On-going Trauma-informed/Resilience

trainings & discussions

Implementation(Resource Coordinator,

ERN, EAP, Support Groups, etc.)

*Start Here:

Trauma-informed/Resilient Organizational Assessment

(Measure Impact)

Page 22: “Empowering Resilient Oklahomans”...Jan 22, 2019  · 1 Systems of Care & Communities of Care “Empowering Resilient Oklahomans” updated Jan. 23, 2019

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➢ Additional Resources Upon Request:

*Please share with others & use in collaborative funding opportunities.

updated January 23, 2019

Questions and/or Technical Assistance? Please contact:

Adrienne B. Elder, MPH, CHES

Trainer, Facilitator, & Grant Writer for Coalitions

[email protected]

405-426-5431