“e-competence framework” en 16234 user support€¦ · e-cf user support final tele-workshop...

CENTC428SA2018-13EN16234„e-CompetenceFramework(e-CF)“USERSUPPORT

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“e-CompetenceFramework”EN16234UserSupport

e-CFUSERSUPPORTFINALTELE-WORKSHOPWednesday,29April2020,10–16:15hCET

ONLINEMEETINGEVENTMANAGEDBYCENTC428SECRETARIAT

–connectiondetailswillbeprovidedtoregisteredparticipantsinduetime–

ABOUTTHISWORKSHOP– Themainworkshopaim is toexchangeanddiscusse-CFapplicationexperiencesfromvariousperspectivesacrosstheEUandtogatherfeedbackondraftversionsofthreeCENTechnicalReports(CEN/TR)onhowtoapplytheEN16234-1“e-CF”inmultipleenvironmentswhichareplannedforpublicationbyCENin2021:

• CEN/TR 16234-2 "e-CF" -Part 2 USER GUIDEHow to apply the competence standard frommultipleperspectives;

• CEN/TR16234-3"e-CF"-Part3METHODOLOGYExplanationofthemethodologicalfounding;• CEN/TR 16234-4 "e-CF" -Part 4 CASE STUDIESIllustrative practical examples of e-CF

applicationforinspirationfromvariousenvironments.

WORKSHOPBROCHURE

AGENDA

ABOUTTHEPRESENTERS

e-CFANDFURTHEREUICTPROFESSIONALISMBACKGROUNDTOSUPPORTCOMMONUNDERSTANDING


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CONTEXT.TheEuropeanstandardEN16234-1“e-CompetenceFramework(e-CF)-AcommonEuropean Framework for ICT Professionals in all sectors - Part 1: Framework”provides areference of 41 ICT Professional competences as required and applied in the ICT workenvironment, using a common language for competences, skills, knowledge and capabilitylevels. The latest version incorporates a set of transversal aspects that address genericcompetences deployed by all competent ICT professionals. The e-CF language can beunderstoodandappliedacrossEuropeandinternationally.Thelateste-CFrevisionreflectsitsrelevance to competitiveness, transparency and convergence of the European ICT SkillslandscapeinaglobaldigitalenvironmentandwasnewlypublishedbyCENinDecember2019.Withwell-foundedrelationshipstootherICTstandardsandcareerstructures,EN16234-1“e-CF”isappliedtoICTservicesbypublicandprivateorganisations,ICTprofessionals,managersandHRdepartments, higher education, vocational education and training (VET), assessmentandaccreditationbodies,socialpartners,professionalassociations,marketanalystsandpolicymakers.WithintheCENServiceAgreement(SA)2018-13EN16234-1„e-CFUserSupport“thesupportingUserGuide for the standard and further relevant documentswill be updated bynewpublicationsplannedin2020/21.

WORKSHOPAGENDA

9:45h–9:55h coffeecuparrivaltimefordiallinginandgettingconnected10:00h Welcomeandintroductionprotocolofrunningtheonline session–JuttaBreyer,CENEN16234“e-CFUserSupport“ expertteamleader10:05h TheEuropeandigitalskillspolicyandtheICTProfessionalism programmissionofCENTC428„ICTprofessionalismanddigital competences“–AndréRichier,EuropeanCommission,andMary ClearyCENTC428ChairandIrishComputerSociety,EUand Ireland10:30h EN16234-1:2019„e-CF“newversionandthe„e-CFUser Support“projectdeliverygoalsJuttaBreyer 20minutespresentationfollowedbyQ&Asession 11:30h e-CFCASESTUDYFROMLATVIA:”ImplementationofSoftware EngineeringCompetenceRemoteEvaluationforMasterProgram Graduates”BorissMišņevs,TransportandTelecommunication Institute,Riga12:00h e-CFCASESTUDYFROMTHENETHERLANDS:„Developing datacompetencesandcapabilitiesintheITorganisation“(Co Siebes,CapGemini,tbc)


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12:30h e-CFCASESTUDYFROMCROATIA:„Teachingstudentshuman resourcepracticesintheICTprofessioninInformaticservices managementcourse–exampleofhiringprocess“–Katarina PažurAničić,UniversityofZagreb

allcasestudypresentationstimeca.15minutesfollowedby15minutesforQ&A

--13:00hlunchbreak--

14:00h YOURFEEDBACKON„e-CFUSERSUPPORT“TechnicalReports DRAFTS -prTR16234-2USERGUIDE -prTR16234-3METHODOLOGY -prTR16234-4CASESTUDIES Thedraftdocumentsareavailableherefordownload.Please respectCENpropertyrightsasindicatedinthedocuments.BriefpresentationofallthreeTechnicalReportsintegratingamulti-stakeholderfeedbackprovidingsession

--16:00hcoffeebreak--

15:30h e-CFCASESTUDYFROMGERMANY:„e-CFUsageinthereviewof the German dual vocational training ICT profiles“ – Angela Kennecke,Airbus

16:00h Workshopconclusionsandfinalprojectstepstowardse-CF UserSupportTechnicalReportspublicationbyCENin2020/21 JuttaBreyerCENEN16234“e-CFUserSupport“expertteam leader16:15h Workshopclosure


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ABOUTTHEWORKSHOPSPEAKERS

KATARINAPAŽURANIČIĆisAssistantProfessorattheUniversityofZagreb,FacultyofOrganizationandInformatics(FOI),wheresheteachescoursesrelatedtoITManagementandProjectManagementCycle.SheisalsotheHeadoftheStudentSupportandCareerDevelopmentCentreatFOI.Currently,sheleadsanationalESF-fundedproject“Study4Career”andisanexpertteammemberinCENTC428worktowards"ICTCurriculumguidelinesfore-competenceandDigitalLeadership".

JUTTABREYERisaconsultantforhumanresources,qualificationandcommunicationwithaspecialfocusonICTcompetencesanddigitaltransformation.15yearsofexpertiserelatedtodevelopment,implementationandmaintenanceofinternationalICTProfessionalismconcepts,a.o.theEuropeane-CompetenceFramework(e-CF),theofficialEuropeanstandardEN16234-1forICTprofessionalcompetencesandthe30EuropeanICTProfessionalRoleProfilesbuiltforapplicationbyITorganisations,educationandpolicyinstitutesofallsizes.

MARYCLEARY isDeputyCEOoftheIrishComputerSociety(ICS)andChairoftheCENTC428,DigitalCompetencesandITProfessionalism.SheoverseesICTprofessionalismanddigitalinclusionpolicyandinitiativesforICS,coordinatingtheIrishDigitalJobsandSkillsCoalitionandadvisingtheICSCIOForumonprofessionalismandContinuousProfessionalDevelopment.

ANGELAKENNECKE,AirbusOperationsGmbHinBremen.Professionalbackground:18yearsinformationmanagementexperience,15yearscompetence,learnandresourcemanagementpracticeand16yearscommitmentasworkscouncilmember.Besideherprofessionalactivitiesinthecompanysheworksinseveralhonoraryoffices:e.g.examineratchamberofcommerce,voluntarylabourjudge,expertmemberintheregulationprocedurefortheGermanvocationaltrainingITprofilesandinthecurrentEnquetecommissionoftheGermanParliament(“Vocationaleducationandtraininginthedigitalworkingenvironment”).

ProfessorBORISSMISNEVSisEx-RectorofTransportandtelecommunicationInstitute(Riga,Latvia),DirectorofBachelorPrograminComputerScience,ProfessoratSoftwareEngineeringdepartment,HisstudiesarefocusedonObjectOrientedProgramming,SoftwareEngineering,ProcessQualityandE-learning.In2017Prof.BorissMisnevswasnominatedforKingHamadBinIsaAlKhalifaUNESCOPrizefortheuseofICTinEducationbytheMinistryofEducationandScienceoftheRepublicofLatvia.

ANDRÉRICHIER,PrincipalAdministratorattheEuropeanCommission,isresponsibleforskillsrelatedpolicyissueswithintheDirectorateGeneralforInternalMarket,Industry,EntrepreneurshipandSMEs.HewasEUFellowattheLBJSchoolofPublicAffairsinAustinin2002.PriortojoiningtheCommissionin1991,heworkedintheITindustry.HestartedhiscareeratIBMin1985.

COSIEBESisLeadConsultantWorkforceTransformationatCapgeminiandmemberoftheCENTC428„EuropeanICTFoundationalBodyofKnowledgefortheICTProfession“expertteam.(presentationtobeconfirmed)


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SOMEBASICSENSURINGACOMMONBACKGROUNDINTHEMEETING

EN16234-1:2019–e-CompetenceFrameworkoverview

Source:EN16234-1:2019„e-CompetenceFramework–AcommonEuropeanFramework

forICTProfessionalsinallindustrysectors“Visitthee-CFwebsite:www.ecomptences.eu

THENEWVERSIONOFTHEe-CFSTANDARDISNOWAVAILABLE!https://itprofessionalism.org/about-it-professionalism/competences/where-to-buy-the-e-

cf-standard/

AbouttheEuropeanICTProfessionalRoleProfiles:https://www.ecompetences.eu/ict-professional-profiles/

Dimension 15 e-CF areas

Dimension 241 e-Competences identified

Dimension 3 5 e-Competence proficiency levels

e-1 e-2 e-3 e-4 e-5

A. PLAN A.1. Information Systems and Business Strategy Alignment

A.2. Service Level Management

A.3. Business Plan Development

A.4. Product / Service Planning

A.5. Architecture Design

A.6. Application Design

A.7. Technology Trend Monitoring

A.8. Sustainability Management

A.9. Innovating

A.10. User Experience

B. BUILD B.1. Application Development

B.2. Component Integration

B.3. Testing

B.4. Solution Deployment

B.5. Documentation Production

B.6. ICT Systems Engineering

C. RUN C.1. User Support

C.2. Change Support

C.3. Service Delivery

C.4. Problem Management

C.5. Systems Management

D. ENABLE D.1. Information Security Strategy Development

D.2. ICT Quality Strategy Development

D.3. Education and Training Provision

D.4. Purchasing

D.5. Sales Development

D.6. Digital Marketing

D.7. Data Science and Analytics

D.8. Contract Management

D.9. Personnel Development

D.10. Information and Knowledge Management

D.11. Needs Identification

E. MANAGE E.1. Forecast Development

E.2. Project and Portfolio Management

E.3. Risk Management

E.4. Relationship Management

E.5. Process Improvement

E.6. ICT Quality Management

E.7. Business Change Management

E.8. Information Security Management

E.9. Information Systems Governance


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AboutCENTC428„ICTProfessionalismanddigitalcompetences“https://standards.cen.eu/dyn/www/f?p=204:7:0::::FSP_ORG_ID:1218399&cs=1600F0DD849DA04F3E3B900863CB58F72

EN16234-1e-CFASONEESSENTIALPILLAROFICTPROFESSIONALISMFOREUROPE

ABOUTTHEFORTHCOMINGEUROPEANFOUNDATIONALBODYOFKNOWLEDGEFORTHEICTPROFESSION(EUICTBoK)

TheEuropeanICTProfessionalcommunityisworkingtowardsaFoundationalBodyfortheICTProfession(EUICTBoK).WorktakesplaceunderCENTC428„ICTProfessionalismanddigitalcompetences“andyouareinvitedtocontributeyourviews,ideasandexpertiseviathefollowinglinks.Closureofthesechannelswillbeon30thofApril2020.

Ø GENERALSURVEY:ContributionstotheEUICTBoKstakeholderrequirementssurveyareofhighrelevancetotheEUICTBoKdevelopmentwork.Participationdoesnotnecessarilyrequirein-depthexpertise.Generalviewsfrommultipleperspectiveswillsupportworkingtowardsapragmaticandwell-foundedFoundationalBodyofKnowledgefortheICTProfessionrelevanttoqualifications,workplacedevelopmentanddigitalskillspoliciesfortheEuropeanICTsector.

Ø EUICTBoKEXPERTREVIEWNETWORK:Inaddition,anEUICTBoKexpertregistrytoolisavailablewhereyoumayenroltobecomeinvolvedinreviewingtheEUICTBoKexpertinputfromacontentperspective.

Complementarywiththee-CFstandardEN16234-1:2019(e-CompetenceFramework)thatprovidesanefficientandbroadlyacceptedcommonEuropeanlanguageaboutICTprofessionalcompetencetoICTorganisations,learningprogramprovidersanddigitalskillspolicy;theEuropeanICTFoundationalBodyofKnowledgewillmakeakeycontributiontoincreasingtransparencyandmaturityacrosstheEuropeanICTProfessionandICTqualificationlandscape.

“e-competence framework” en 16234 user support€¦ · e-cf user support final tele-workshop...

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