“devising a sound mhealth strategy” · what is mhealth? mhealth (also written as m-health) is...

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“Devising a Sound mHealth Strategy”

A Complimentary Webinar From healthsystemCIO.com

Sponsored by Vocera

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Housekeeping

• Moderator – Anthony Guerra, editor-in-chief, healthsystemCIO.com

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http://healthsystemcio.com/presentation/mhealth-podesta-webinar.pdf



Agenda — 45 Minutes

• 20 minutes: Chuck Podesta, SVP/CIO, Fletcher Allen Health Care

• 5 minutes: A Word from our Sponsor: Gautam "G" Shah, VP Product Management, Vocera

• 20 minutes: Q&A w/Chuck Podesta



“Devising a Sound mHealthStrategy”

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Devising a Sound mHealth Strategy

6-3-2014

Chuck Podesta,

SVP/CIO

Fletcher Allen Healthcare


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Who We Are?

562 Bed Academic Medical Center in Burlington, VT.

Vermont’s only Academic Medical Center and Tertiary Care Center

Serving over 1 Million people in VT and Northern New York

Affiliated with University of Vermont College of Medicine & College

of Nursing/Health Sciences

850 Credentialed Providers and 280 Residents

450 Employed Providers in University of Vermont Medical Group

Affiliation with Central Vermont Medical Center to create Fletcher

Allen Partners

Affiliation with Champlain Valley Physicians Hospital and Elizabeth

OneCare LLC (ACO) – January 1, 2013

Adirondack LLC (ACO) – January 1, 2014


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What is mHealth?

mHealth (also written as m-health) is an abbreviation for mobile health, a term used for the practice of medicine and public health supported by mobile devices. The term is most commonly used in reference to using mobile communication devices, such as mobile phones, tablet computers and PDAs, for health services and information.

mHealth applications include the use of mobile devices in collecting community and clinical health data, delivery of healthcare information to practitioners, researchers, and patients, real-time monitoring of patient vital signs, and direct provision of care (via mobile telemedicine)

Wikipedia

http://en.wikipedia.org/wiki/Mobile_phones

http://en.wikipedia.org/wiki/PDA

http://en.wikipedia.org/wiki/Health_services

http://en.wikipedia.org/wiki/Vital_signs


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Opportunities in mHealth

Transitions of Care

Wellness & Patient Engagement

Provider Updates (alerts and access)

Monitoring

Fits with Population Health Management


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Barriers in mHealth

Infrastructure (Unified Communications)

Integration of Information

Patient and Provider Overload

Privacy & Security

Cost


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Current Trends

Real Time Location Services (RTLS)

Bring Your Own Device (BYOD)

Guest Access

mHealth Application Development

Sensors


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mHealth Components

Mobile System Access (EHRs, PACs)

Yes this means we have to deal with

BYOD

Medical Devices

Virtual Consultations

Wearable Computing

Remote Patient Monitoring (Sensors)


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Fletcher Allen Environment

Epic EHR

Virtual Desktop

Single Sign-on and Authentication

Thin Clients

Smart Phones & Tablets

Mobile Device Management (MDM)


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BYOD Necessity

Mobile Device Management

Single Management Console

Enrollment of Device

Enterprise Settings, Policies, Restrictions

Terms of Use

Analytics

Device Commands (e.g. Swiping)


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Three Rules To a Sound mHealth Strategy

Rule 1 - Keep PHI Off Of Mobile Devices

Rule 2 – Make it Painless for Providers to Access

EHRs and other Applications

Rule 3 – Encrypt, Encrypt, Encrypt


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Rule 1 - Keep PHI Off Of Devices

Move From Policy Based Controls to Technology

Based Controls ($$$)

Shut Off Auto Archiving

VDI Keeps PHI in the Data Center

Active Directory Group Policies Redirects Local

Folders to Network Drives

Implement a Managed Cloud-Based File Sharing

Tool

Box Enterprise

OneDrive

Citrix ShareFile


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Rule 2 – Make it Painless for Providers to Access the EHR

Embrace BYOD – The Ship Has Left the Dock

Provide a Standard Experience Regardless of

Device Type or Location

Improve Authentication (enable multi-factor)


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Rule 3 – Encrypt, Encrypt, Encrypt

Encrypt All Hard Drives That Can Walk

Use FIPS 140-2 (AES256) Encryption

This is not the default in Windows BitLocker and

Mac Filevault2

Implement Mobile Device Management (MDM) To

Enforce Encryption


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mHealth Policy Based Controls

Securing the Device

Remote Data Access

Use of Personal Devices

Types of Apps Approved for Use

Brands

Provider Education


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Privacy & Security Technology Based Controls

Anti-Virus/Malware

Software Updates

Firmware, OS and Applications

MDM

Secure Texting

Device Swiping

Encryption

Security of the Cloud and Cloud Swiping


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mHealth Strategy Development

Perform a Risk Assessment

Develop the Plan and Get Buy-in

Include resource and technology costs

Develop Policies

Implement the Technologies

Strict BAAs with Transparent Vendor Security

Strategy



“Devising a Sound mHealthStrategy”

Gautam "G" Shah, VP Product Management, Vocera



Vocera Vision and Value Proposition



The Vocera Communication System



Q&A

Click on the Q&A panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the

send to default as “All Panelists.”



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• Thank you Vocera!

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“devising a sound mhealth strategy” · what is mhealth? mhealth (also written as m-health) is...

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