anzsog annual report 2015
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Annual Report 2015
Table of contents
About ANZSOG 1
Governance and Board 2
Message from the Dean 3
Executive Master of Public Administration 4
Executive Fellows Program 6
Towards Strategic Leadership 8
International Engagement 10
ANZSOG academics and the world 13
Annual Conference 2015 14
CEOs Forum 16
Executive Education 17
Applied Learning 19
Research and Publications 20
Case Program 22
Developing High-Quality Teaching 23
Alumni Program 24
Financials 26
Thank You 28
Professor Mark Moore from the Harvard Kennedy School at the Executive Fellows Program
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About ANZSOG
ANZSOG is recognised globally as a leading provider of executive-level education for the public sector. ANZSOG was created by government for government, with the active collaboration of its member universities.
ANZSOG delivers:
Post-graduate education incorporating the core disciplines that inform effective public administration.
Executive education led by distinguished academics from the world’s leading education providers and senior officials from among ANZSOG’s ten member governments.
‘Safe’ places for high performing senior practitioners to discuss and draw practical learnings from theory, research and case studies, to inform policy debates and service delivery reform.
Targeted learning environments for senior practitioners across Australia and New Zealand to learn from one another and build lasting professional networks, benefiting governments, communities and citizens.
Our purpose
ANZSOG is dedicated to creating value for citizens by:
Providing world-class education for public sector leaders.
Conducting research and facilitating informed discussion on issues that matter for public sector performance.
Promoting and supporting innovation in the public sector.
Since ANZSOG’s inception just over a decade ago, our teaching programs have been enhancing the capacity of public servants to meet the contemporary leadership, policy and delivery challenges they share. At ANZSOG, our programs are designed in a way that reflects the needs of member governments themselves. They are adapted over time in response to the experience of participants and our teaching faculty, and the changing needs of governments. Our programs are directed at enhancing the leadership capabilities of already highly performing executives, at all levels.
We are uniquely placed to facilitate open and frank discussion among senior officials across jurisdictions on key issues in public policy and administration. However, our core role is to promote capability and sound decision-making, not to become advocates of particular policy positions.
ANZSOG’s international activities have also developed apace over the past decade. These activities complement domestic offerings, creating additional value for governments through the extension of professional networks and deepening of mutual understanding among governments in the wider region.
“At the core of ANZSOG’s ethos is a deep and genuine commitment to good public administration, reflecting the aspirations of and our close relationship to our government owners.”
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Governance and Board
The ANZSOG Board of Directors is as follows:
Finn Pratt PSM (Board Chair), Secretary, Commonwealth Department of Social Services
Professor Gary Banks AO, Chief Executive and Dean, ANZSOG
Blair Comley PSM, Secretary, New South Wales Department of Premier and Cabinet
Chris Eccles, Secretary, Victoria Department of Premier and Cabinet
Professor Margaret Gardner AO, President and Vice-Chancellor, Monash University
Andrew Hampton, Government Chief Talent Officer, State Services Commission, New Zealand
Professor Brad Jackson, Head, School of Government, Victoria University of Wellington
Robyn Kruk AM, independent director
Professor Ian O’Connor, Vice-Chancellor, Griffith University
Karen Sewell QSO , independent director
David Stewart, Director-General, Queensland Department of the Premier and Cabinet.
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included new workshops for state ministerial staff and senior officials, as well as targeted executive education programs and ‘applied learning’ seminars involving larger numbers of government officials in Australia and New Zealand.
This year also saw us complete EMPA re-accreditations with key member universities following a major review of that foundational program and in order to meet new Australian Qualifications Framework requirements. This involved in some cases a willingness by our partner universities, in view of the strategic value of the relationship and the quality of the program, to be flexible with respect to their normal ‘local content’ requirements, for which ANZSOG is grateful.
Finally, the past year was a great one for ANZSOG research, with our fewer prioritised themes of expressed interest to government attracting exciting proposals once again, and the products of earlier funding attracting peer recognition internationally.
The year ahead is rich with potential in these and many other areas. However, such potential can, as ever, only be realised through the continued efforts and commitment of our faculty and staff, and the experienced oversight of our board, to all of whom I am grateful.
Gary Banks AO Chief Executive and Dean, ANZSOG
Dean’s Message
The past year has been another strong one for ANZSOG, with its teaching programs, research activities and events being highly rated by participants. A defining feature of ANZSOG is its networked structure of governments and universities, yielding both breadth and depth to our offerings. Some examples of the power of the ANZSOG network are contained in this latest annual report – ranging from program ‘co-design’, to opportunities for peer-to-peer interaction and collaborative research on issues of central concern to government. And of course an expanding, well connected group of alumni, now numbering nearly two and a half thousand.
ANZSOG has seen much innovation and evolution in its relatively short life to date. The past year was no exception, with a range of initiatives in response to feedback on existing offerings, demands from stakeholders and new opportunities arising in our marketplace. For example, early this year we commenced an association with the Business Council of Australia in the launch of a secondment program for senior officials. Meanwhile, efforts to engage executives from the not-for-profit sector have continued, including through the creation of a scholarship system within the EMPA. Our productive partnership with the IPAA in establishing a Regulators’ Community of Practice has seen participation broadening significantly. And renewed engagement with the Lee Kuan Yew School and Civil Service College in Singapore is revealing potential for mutually beneficial collaborations based in that important Asian hub.
While ANZSOG’s distinctive value for government is undoubtedly founded on the inter-jurisdictional nature of its core programs, further steps were taken this year to tailor certain offerings in response to individual jurisdictions’ declared needs. These
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Executive Master of Public Administration
The Executive Master of Public Administration (EMPA) helps future leaders develop the management and policy skills needed in today’s public sector.
Formulated in consultation with member governments, the EMPA aims to produce world-class public sector managers. The program offers high-potential and aspiring leaders a thorough grounding in the theory and practice of public administration.
The program brings together a select group of the most promising emerging leaders in the Australian and New Zealand public sectors, to work with outstanding academics and practitioners from around the world.
2015 achievements
In 2015, a new core subject was added for the first time to the Executive Master of Public Administration degree. The subject, Managing Public Sector Organisations, covers issues in developing a high perfomance organisation, maintaining a client focus, and effectively managing organisational changes. The subject is led by Professor Michael Mintrom, with strong support from Professor Deborah Blackman, an expert in organisational behaviour. It has several unique features, including extensive use of former degree recipients in content delivery.
ANZSOG actively creates opportunities to collaborate with member governments. When developing the EMPA curriculum each year, we invite departments to suggest a public policy or management issue to include in the capstone research subject, Work-Based Project (WBP). EMPA students work on that issue with the nominating department, then complete an applied research report. Each team is allocated an advisor, who is an experienced academic from one of ANZSOG’s partner universities.
Team members apply what they have learnt from the EMPA to investigate and analyse their topic, and produce relevant findings that will be of practical use to the nominating agency.
A diverse range of policy and management topics have been nominated over the years, for example:
government arrangements for critical and traumatic security incidents in schools, to effectively manage the consequences for the wider community
contract management: how to deal effectively with the private sector, in order to get value from contracts for delivering public works and services
the advancement of the digital environment: challenges and opportunities of ‘big data’ for border agencies
functional leadership: working across boundaries to achieve government objectives – responding to the challenges.
The students forming each WBP team are from various jurisdictions and departments, bringing a wide array of skills and expertise to every project.
The future
The reports produced by the teams are an important resource to the nominating agency and, potentially, to all organisations in our member governments, as they usually offer highly relevant findings and insights on common issues.
We are in the process of making these research reports available for wider distribution to our member governments.
“The team did a great job with the final report and they provided some useful policy directions. I will be forwarding a copy to the Deputy Secretary and Secretary.”
Work-Based Project Sponsor, 2014
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“Thanks for the report. The team have provided some good insights and recommendations, two of which have caused me to think more about our processes.”
Work-Based Project Sponsor, 2013
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The Executive Fellows Program (EFP) is a three-week residential program that enables senior executives to strengthen the core skills they need to manage public sector organisations effectively in challenging times.
The program is modelled on the best offerings from the United States and the United Kingdom, tailored to the Australian and New Zealand public sector environments. It includes a focus on major international trends, particularly in Asia.
2015 achievements
The 2015 EFP continued to use a variety of teaching formats, including interactive lectures, case studies, peer-to-peer learning, team exercises, and discussions with highly experienced policy practitioners and academics. In week 2, the intensive two-and-a-half-day Immersive Learning Module (ILM) moved participants from the abstract work of theory into the complexity of the lived world, to explore a major issue of direct relevance to the public service. Participants worked in teams in order to bring a range of expertise to the issues, and interact with experts who provided their own particular insights and experience.
In 2015 the ILM (delivered in November) focused on migration and people movement. Specifically, it addressed two crucial questions:
What should our strategic and long-term aspiration be for people movement into Australia and New Zealand, from and through the Asia region?
In light of this, how should governments prepare, shape, facilitate and drive this aspiration, and what risks, opportunities and possibilities should governments seek to manage?
Executive Fellows Program
The ILM’s framework was deliberately broad, so that participants could examine many forms of people movement: temporary and permanent migrants, legal and illegal migrants, students, tourists, skilled workers, refugees and asylum seekers.
To ensure relevance and balance, when developing the module the School collaborated closely with the Department of Immigration and Border Protection, the Refugee Council of Australia and the Asia New Zealand Foundation, and involved academics such as Professor Michael Wesley (Australian National University) and Dr Anne McNevin (Monash University), as well as Mr Paris Aristotle AM, Chief Executive Officer of the Victorian Foundation for Survivors of Torture.
The module brought together some 60 participants and more than 30 expert contributors. We recorded the principal findings and a report will be made available to all contributors.
The future
EFP participants are expected to engage in active learning and to contribute fully as program co-creators, rather than being passive audience members. We will continue to provide opportunities for participants to put into practice what they have learnt.
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Linda Mallett Executive Director, Department of Families and Community Services, NSW
Why did you choose to participate in the ANZSOG EFP?
It had been some time since I had had the opportunity to join with colleagues and discuss latest developments in public sector management and leadership. ANZSOG has a great reputation and I was fortunate enough to be sponsored by my department for a fabulous opportunity.
How has the EFP made a difference to how you lead a high performing and effective organisation?
It has provided me with reassurance that I am doing some things right and help me focus on those that need improvement.
Can you give examples of frameworks and concepts you have learnt from the program which you have been able to implement in your work?
The Strategic Triangle is probably the most valuable for me and reflecting always on the authorising environment. Interestingly it is not always the obvious environment which gives the imprimatur and going back and rethinking where it actually is – who has to be persuaded to say yes – is a good discipline to have.
How have you valued the cross-jurisdictional networks which you have developed through the EFP?
Greatly – am going to try to catch up with people when I am interstate just to eyeball their working environment. I have also been able to provide my NZ colleagues with some connections in NSW which they found invaluable. Out there, there is always someone trying to solve similar situations to the ones that confront you.
What does it mean to be part of the ANZSOG Alumni Community?
I feel quite special and relieved that there are other people working on similar challenges who can be a source of knowledge and inspiration. I like the way ANZSOG keeps in touch and provides chances for connection and reconnection. It’s like being part of a community that speaks the same language when trying to address an issue whereas the business world involves slightly different language and there is a bit of snobbery sometimes because some in the private sector think they know it all!
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The Towards Strategic Leadership (TSL) Program is specifically designed for public sector managers who are moving into, or have recently moved to, a senior executive leadership role. The course gives participants an opportunity to examine different approaches to decision-making and leadership, and to further develop their ability to think and act on a strategic level.
Co-Academic Directors, Professor Paul ’t Hart, Utrecht University School of Governance and the Netherlands School of Public Administration, and Robbie Macpherson, Adaptable Leadership, Australia, successfully delivered module 1 in Sydney and module 2 in Melbourne earlier this year.
2015 achievements
As part of module 2, participants experience an issue in the form of a Live Case Study (LCS). The LCS component of the program is an exercise designed to move participants from theory into the complexity of a real-world issue. The module is designed as a serious exploration of a multi-dimensional issue that involves more than government in problem solving. It is intended to give public sector leaders insights from different perspectives by immersing them in meetings, round table discussions and research. Participants are then required to report back findings to government and community stakeholders. While this is a deliberately intense exercise for participants, it also gives stakeholders a rare opportunity of having high-performing public sector leaders across jurisdictions provide fresh perspectives on a vexed issue. It also gives participants a valuable insight into the inspiring, passionate and committed individuals who are focused on making a difference in their field.
Towards Strategic Leadership
Previous Live Case Study modules have included Managing Change, Canberra; and Community Regeneration, New South Wales.
In 2015 the LCS topic revisited the Victoria Police and Family Violence case, to examine, among other things, how the 2014–15 re-politicisation of the issue is affecting policy, delivery and outcomes, and what can and should key participants in the network do to ensure the new momentum is exploited effectively to create better public value.
Stakeholders involved in the LCS reported back to ANZSOG that they appreciated the opportunity to meet and to hear new views and perspectives. They valued their participation in the process, as their day-to-day operational work rarely gives them the chance to reflect.
The future
Bringing the capabilities of some 40 public sector managers to a topic is a unique and special opportunity. For this reason ANZSOG will distil the lessons learnt, thoughts and perspectives into a written ‘think piece’ to be shared with participants and stakeholders.
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Mr Richard Cowling APM, Assistant Commissioner, Planning and Development Department of Police and Emergency Management
TSL has assisted me to advance my conceptual strategic leadership skills. The program has improved my critical thinking and analytical ability and through the excellent presentations and facilitation, I was challenged by the presentation of alternative frames of knowledge upon which to act.
The focus on strategic leadership in the public sector will provide a knowledge-based framework to develop leadership skills into a broader whole of government and community-based context where power is increasingly having to be shared and where old ideas and management structures are contested.
The presenters provided expert knowledge and contemporary best practice concepts from both the private and public sectors that challenged thinking and developed skills to enhance leadership abilities to construct multi-agency networks.
The program allows you to foster a number of formal and informal networks that can facilitate agreements and create an organisational synergy and a spirit of collaboration not just within your own organisation but externally with other state and local governments, the corporate sector, non-government organisations and community members.
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ANZSOG’s international engagement supports both the leadership development and foreign policy objectives of its member governments. The level of engagement continues to develop, complementing domestic offerings and creating additional value for member governments by extending professional networks and deepening mutual understanding between governments across the wider region.
Our activities include delivering customised international programs, engaging international alumni in the wider alumni network, ensuring international participation in domestic programs, using international academics and practitioners in programs, making formal links with international schools and government agencies, and undertaking research that reaches beyond local borders.
Consistent with the priorities of the governments of Australia and New Zealand, the focus of ANZSOG’s international engagement remains the Indo-Pacific region.
2015 achievements
The China Advanced Leadership Program (CALP) has welcomed more than 120 senior Chinese policy and decision-makers to Australia and New Zealand since 2011. The 2015 program continued to enhance the skills and knowledge of Chinese officials, while building enduring people-to-people and government-to-government links.
The program is paying dividends as CALP participants move into more senior positions, including in roles that bring them into contact with Australian and New Zealand governments, businesses, and educational, cultural and other institutions.
International Engagement
In 2015 the China Reciprocal Program was attended by 23 officials at secretary and deputy secretary level from Australia and New Zealand. The program remains the only initiative of its kind that is supported by the Chinese government. It has emerged as a natural extension of CALP, recognising the enduring success of CALP and the support it enjoys from the governments of Australia and New Zealand. The two programs are now entirely complementary.
The program provides an opportunity for the frank exchange of information, ideas, values and beliefs, and exposes senior officials to business in China. Participants gain a deeper knowledge of how to engage and do business with China, and a greater understanding of opportunities for Australia and New Zealand in working with China. The result is a cohort of senior public servants who have experienced China and built a deeper understanding and knowledge of that country.
In 2015 ANZSOG also re-engaged with the Pacific region, by working with the governments of Australia and Papua New Guinea to deliver two customised executive-level training programs under the Pacific Leadership and Governance Precinct initiative.
In addition, Professor John Alford and Peter Thompson delivered four days of intensive teaching to 40 senior Malaysian public servants, in collaboration with the Razak School of Government.
Dr George Argyrous delivered workshops on evalutation in Singapore for the Civil Service College and the MInistry for Home Affairs. Earlier in the year he presented at a conference in New Delhi organised by the National Symposium on Excellence in Training, New Delhi, India on the new ANZSOG evaluation framework he helped develop.
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“In his address to the Federal Parliament of Australia, President Xi stressed that the two countries should strengthen people-to-people and cultural exchanges to become real friends and soul mates, so that people in both countries support, promote and benefit from bilateral friendship and cooperation.
“In my view, the China Advanced Leadership Program is a perfect example of such friendly exchanges. Since its set-up in 2011, thanks to concerted efforts from both sides, the program has not only become an important platform to share experience in governance, but also played an irreplaceable role in promoting mutual understanding.”
His Excellency Mr Ma Zhaoxu People’s Republic of China Ambassador to Australia
“It is clear the program, longstanding in its nature, is having great success in forming a cadre of Australian, New Zealand and Chinese officials who have a deep understanding of each other’s countries, cultures and directions, which is highly beneficial as all three countries work together in a connected future.”
China Reciprocal Program participant
“The CALP program is a very important element of our bilateral relations and to New Zealand’s bilateral relationship. It’s been tremendously successful … Since its inception in 2011 the China Advanced Leadership Program has been an important platform for building understanding between our countries. As China continues to wrestle with the challenges of economic reform it will be vital for our senior officials to deepen their awareness of how China’s system works and to build institutional ties between our counties.”
Her Excellency Ms Frances Adamson Australian Ambassador to the People’s Republic of China
The future
ANZSOG’s international programs have an important role to play in strengthening regional ties. Strong diplomatic and economic ties already exist, but these programs build capability, and establish valuable people-to-people and institutional links, which are important to the future prosperity of the region.
We need to sustain and draw on these connections. The governments of Australia and New Zealand engage actively and meaningfully with Alumni of all ANZSOG programs. The programs lead to an understanding of common goals and challenges, and encourage the sharing of experiences on major leadership, governance and policy issues.
In 2016 we will focus on developing reciprocal arrangements and immersive offshore offerings for participants from the School’s member governments.
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ANZSOG academics have had considerable international success this year.
Professor John Alford took up a visiting professorship at Copenhagen Business School from April to June, where he delivered lectures and seminars, and assisted doctoral students in their research. While in Europe, John visited Open University and taught a two-day program on rethinking public service delivery to senior police officers from across the United Kingdom. He also convened an international workshop on public value at Utrecht University with Professor Paul ’t Hart, attended by a ‘who’s who’ of public-value scholars. A special issue of a leading journal will result from this workshop.
Professor John Alford and co-author Sophie Yates (ANZSOG Research Fellow) won the 2014 Outstanding Paper award for ‘Mapping public value processes’ in the International Journal of Public Sector Management. Finally, he and colleagues Jean Hartley and Owen Hughes collectively published three chapters in the edited volume Public Value and Public Administration (Georgetown University Press).
ANZSOG’s Dean, Professor Gary Banks AO, chairs the Regulatory Policy Committee of the OECD and in 2015 led meetings of that body in Paris involving delegates from 36 member countries. During the year, Gary was commissioned by the OECD to prepare a report on ‘Institutional designs to promote productivity policies’. He presented his findings at a Global Dialogue on Productivity in Mexico City in July, attended by Mexico’s President, as well as to the high level Economic and Development Review Committee in Paris. The final report has been recently published by the OECD. During the year,
ANZSOG academics and the world
Gary also presented two seminars in Singapore: one at the Lee Kuan Yew School in April, on success factors in structural reform; the other at the Singapore Civil Service College in November, on ‘better regulation’. In June, Gary chaired a two-day OECD workshop in Reykjavik, devoted to good regulatory practice, at which he gave the keynote presentation. He also led a roundtable with heads of department in Iceland’s government on the topic ‘contemporary challenges in public sector leadership’.
In early June, Dr Michael Di Francesco was invited to Washington DC to give a presentation at the World Bank. He spoke about recent research on costing practices in medium-term expenditure frameworks, which has (with co-author Rafael Barroso) been published as a World Bank Policy Research Working Paper and in the US journal Public Budgeting & Finance. While in Washington, he also provided technical assistance on budget reform to senior officials from the Finance Ministry of the Dominican Republic. From late June to mid-July, Michael visited Pretoria as part of a team of international experts commissioned by the National Treasury of South Africa’s Government Technical Advisory Centre to review the Performance and Expenditure Review program, the results of which were presented at an international colloquium on 9–10 July.
Professor Michael Mintrom met with academics at the Netherlands Open University in April to discuss educational governance in comparative perspectives, drawing on his earlier work with Richard Walley. He has also met with OECD officials to explore the extent to which public policies can be viewed as investments. This approach implies that public policies should yield benefits that continue through time and that outweigh their costs.
< Rt Hon John Key, Prime Minister of New Zealand, Professor Allan Fels and Mayor TU Guangshao, Executive Vice Mayor, Shanghai Municipal People’s Government, at the China Advanced Leadership Program
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‘Brilliant program and engaging speakers’, wrote an enthusiastic attendee at ANZSOG’s 2015 conference, a sentiment expressed in various ways by many over the two days.
More than 200 participants from both sides of the Tasman, including every Australian jurisdiction were inspired, surprised and engaged, as well as enjoying valuable opportunities to network with their peers from other sectors and places.
Annual Conference 2015
Titled Opening Government: Transparency and Engagement in the Information Age, the conference canvassed the rich possibilities and sometimes unanticipated challenges of digitisation, without ever losing sight of technology as a means to an end – more effective and more accountable government – rather than as an end in itself. Offering ANZSOG’s usual impressive line-up of speakers and moderators, the program brought together serving and former political leaders, international and trans-Tasman academics, senior public servants, and public and private sector innovators who are
Tamati Shepherd, Department of Human Services, Cheow Hoe Chan, Development Authority of Singapore and Colin MacDonald, New Zealand Department of Internal Affairs, in conversation at the Annual Conference 2015
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changing the face of service delivery and citizen engagement. The topic lent itself to a diverse range of perspectives and some lively debates:
The Hon. Paula Bennett, New Zealand’s Minister of State Services, held the audience spellbound with her personal story of overcoming adversity and her political success story of bringing data-driven policy reform and an investment approach to dealing with welfare recipients.
Speakers with experiences gained in places ranging from Finland to regional Tasmania via Singapore and New Zealand persuaded us that citizens are taking an increasing and unstoppable role in shaping public services, aided by new technologies.
Responding to the burgeoning interest in Big Data, we learnt how jurisdictions were making progress in unlocking the public value of governments’ massive data holdings. Meanwhile, we heard some sobering accounts of the public sector’s slowness in replicating the data-driven individual customisation now routine in the private sector.
Three leading international scholars – Professors E. Allan Lind, Paul ’t Hart and Dr Michael Macaulay – explained why the relationship between transparency, trust and good government is neither linear nor simple. Stream sessions dug more deeply into experiences with deliberative democracy, policy advisory systems and expert task forces.
Very senior public servants reflected on the digital generational divide in the public sector workforce, and on whether the public service is ready and willing to embrace more open government.
Andrew Metcalfe AO took us from ‘frank and fearless’ to ‘policy advising by Post-It note’ via well-intentioned reforms to Freedom of Information, while his fellow panel member Suelette Dreyfus cautioned us to guard against our personal information being captured and used by an overly powerful state.
And lest we forget that government is fundamentally about human beings, the conference hosted two special events dealing in different ways with the experience of mental illness. The Hon. Andrew Robb AO, Australia’s Minister for Trade and Investment, took part in a breakfast panel discussion on political memoirs, speaking frankly with James Button and Louise Adler about his book ‘Black Dog Daze’, in which he reveals his lengthy struggles with depression. A similar theme animated the special pre-dinner session, with senior Victorian public servant Maria Katsonis discussing her memoir ‘The Good Greek Girl’.
All in all, a successful conference, full of ideas and issues for participants to take back to their workplaces.
Ann Sherry AO, Chief Executive Officer of Carnival Australia, delivering the Paterson Oration at the Annual Conference 2015
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ANZSOG’s CEOs Forum continues to offer a unique, inter-disciplinary retreat for chief executives to come together in a confidential environment to share their challenges and seek solutions. Offered twice yearly, the forum is led by Professor Mark Moore and facilitated by ANZSOG Fellow Jeff Harmer and Dean Gary Banks.
In 2015 forums were held for the first time in the cities of Canberra in March and Sydney in October. In Canberra there were 20 participants while
CEOs Forum
16 chief executives gathered in Sydney’s CBD. Moving from one larger annual forum to having two iterations per year with a smaller group in each has enhanced the engagement and collegial experience for those attending.
Participants identify a personal and professional challenge before they attend the workshop, and the program over the two days is shaped to assist CEOs come to grips with those challenges, with the benefit of Professor Mark Moore’s thought leadership and drawing on the collective wisdom in the room.
CEOs have been consistently rating these special events very highly, with the 2015 deliveries averaging an overall score of 4.5 out of 5.0.
“Topics were very stimulating and the engagement of the group excellent.”
“Excellent linkage of academic perspectives from Mark Moore matched with experience of the participants.”
“The peer element has been especially helpful; hearing other participants’ scenarios very valuable.”
“The frameworks and responses from participants have helped me think about my organisation and how I move it forward.”
“My key aim was to learn how it would be possible to measure our outcomes. I have a method now.”
“Mark’s presentation and tools are excellent.”
Forum quotes
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The ANZSOG Executive Education team continued working closely with member governments throughout 2015.
This year customised workshops were delivered in Brisbane and regional Queensland for the Public Sector Commission, and in Canberra for the Department of Prime Minister and Cabinet. A number of highly successful workshops were delivered to various departments in Victoria and we also engaged further with South Australia and Western Australia, where leading faculty provided customised workshops that will continue into 2016.
In response to the evolving needs of ANZSOG stakeholders, a number of new workshops were delivered during 2015. These included ‘Navigating Asia’ with Dr Michael Wesley; ‘Influencing: Communication, Strategy and Leadership’ with Peter Thompson; and ‘Applying Behavioural Insights’ with Rory Gallagher and Owain Service from the Behavioural Insights UK team. ‘Strategic Responses to Corruption’ (a new course from 2014) has again been a great success, delivered in collaboration with the New South Wales Independent Commission Against Corruption.
These new workshops demonstrate ANZSOG’s ability to develop programs that provide our member governments with up-to-date, valuable and applicable knowledge and skills. The development of new workshops allows ANZSOG to collaborate with new faculty members and leading presenters in their respective fields and jurisdictions. In 2016 a number of new workshops will be offered, with a focus on providing programs to meet the evolving real-world challenges of public sector managers.
We saw a rise in international enrolments, with our Executive Education workshops welcoming participants from Hong Kong, Samoa and Timor Leste.
Executive Education
“Thank you for the opportunity to join this course. I do not work in a regulatory position so I am a complete novice, but I learnt an enormous amount about managing regulation, but also about some very different concepts: leadership, problem solving, communication risks, networking and team work. I also valued the opportunity to reflect on my own work and practice in such a beautiful setting.”
Managing Regulation, Enforcement and Compliance 2015 participant
“A great course I would highly recommend to others. Definitely thought-provoking. Unlike with a lot of other training, I can see so many opportunities to incorporate the course learning into my work and the workplace as a whole. Thank you!”
Applying Behavioural Insights 2015 participant
“One of the best courses I’ve attended; the content was challenging, but the facilitation and presentation went a long way to make it accessible. Leo [Dobes] was very attuned to where the group’s understanding lay at any point. I expected to be lost, but I actually stayed with the content all the way to the end. Thank you so much!”
Cost Benefit Analysis 2015 participant
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“ANZSOG’s Applied Learning seminars are a wonderful way to bring different voices together – public managers, policy makers, academics – in order to engage in a genuinely enlightening conversation. Adding international voices to the mix truly broadens perceptions, not only in identifying the commonality in problems we all face but also in recognising differences in the solutions we can use to tackle them. I’m not surprised that seminars are so popular given the quality of discussion throughout.”
Dr Michael Macaulay, Director, Institute for Governance and Policy Studies, Victoria University of Wellington
“The ANZSOG Leadership Seminar Series has been most valuable in enabling WA public servants to discuss emerging trends and share experiences. These seminars provide the WA public sector access to ANZSOG’s network of international and Australasian practitioners and academics, bringing new ideas around excellence and innovation in public management. This, in turn, enhances the public sector’s capacity for good public policy and effective and ethical administration, and promotes ‘one WA public service’ as a means of delivering significant public value to the community. We consistently receive positive feedback from participants reflecting the high quality and calibre of ANZSOG speakers.”
Dr Vince Hughes, Executive Director, Centre for Public Sector Excellence, Public Sector Commission, Western Australia
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The Applied Learning Program seeks out thought-provoking new ideas from ANZSOG’s unique network of Australian and international scholars, public intellectuals and senior leaders.
Through seminars, workshops and roundtables, these ideas are shared, free of charge, with much larger audiences of public servants than can participate in ANZSOG’s programs or workshops.
The Applied Learning Program supports our member governments by demonstrating that working in government is a profession of social merit and intellectual excitement, and by highlighting the commonalities shared by everyone in the public sector, regardless of role, sector or educational background. Each Applied Learning event is shaped in close collaboration with the relevant Public Sector Commission, to ensure that the program responds to the particular issues they are dealing with, while showcasing the breadth and relevance of research emerging from ANZSOG’s scholarly network.
In 2014–15 the Applied Learning Program operated under formal agreements with the Victorian, Western Australian and New Zealand governments, and had an informal arrangement with the Tasmanian Government. Applied Learning-type events were also run in Brisbane and Adelaide.
2015 achievements
Applied Learning continues to attract large numbers of enthusiastic participants. In Auckland, Hobart, Melbourne, Perth and Wellington, 7516 registrants attended 44 events in 2014–15. In another year of highly regarded events, standouts included Dr Christine Nixon and ANZSOG board member Karen Sewell speaking about resilience, Dr David Halpern reprising ‘Nudge’, Dr Zina O’Leary on ‘The Art of Persuasion’, Dr Michael Macaulay on ‘Transparency and Integrity’, and Professor E. Allan Lind on ‘Trust and Authenticity’.
Applied Learning
Applied Learning’s valued partnership with the Institute for Governance and Policy Studies at Victoria University of Wellington (VUW) continues to thrive. This is reflected in frequent co-badging of events, chairing by VUW scholars, and speakers shared through the ANZSOG Visiting Scholars Program at VUW. In Western Australia, we have been delighted by rekindled interest in all things ANZSOG and particularly in a new three-year agreement with the Public Sector Commission for a Leadership Seminar Series. Our foundation partner in Applied Learning, the Victorian Public Sector Commission, has renewed its funding for calendar year 2016, and events in Victoria continue to attract capacity audiences. A first in 2015 was a presentation on a high-integrity, high-performance Victorian Public Service by the Hon. Gavin Jennings MLC, Victoria’s inaugural Minister for State, an event that rivalled rock concerts by selling out in just 15 minutes.
The future
In 2015–16 the Applied Learning team is looking forward to:
continuing growth and expansion of our regulators community of practice, which we co-auspice with the Institute of Public Administration Australia, Victorian Division
expanding the role of ANZSOG alumni in Applied Learning events – as moderators, practitioner speakers and audiences for special roundtables.
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Research and Publications
The purpose of ANZSOG’s research is to address key contemporary issues in public administration, policy development and management, where information is lacking. ANZSOG’s distinctive approach draws on the strengths of its network of scholars, practitioners and member governments in Australia and New Zealand. It favours collaborative and comparative research that can be of practical assistance to governments and the communities they serve.
ANZSOG encourages projects that involve collaboration between governments and academics, so that topics are not only relevant and timely, but also combine theory with practice, in an area where each has much to offer the other.
2015 achievements
ANZSOG has published four books in its ANU Press series over the past 12 months:
A Dissident Liberal: The Political Writings of Peter Baume, edited by J. Wanna and M. Taflaga
Abbott’s Gambit: the Federal Election, edited by J. Wanna, C. Johnson and H-A. Lee. This book was quickly regarded as a definitive account of the 2013 election by both scholars and journalists.
Caretaker Conventions in Australasia, by J. Menzies and A. Tiernan
New Accountabilities, New Challenges, edited by J. Wanna, E.A. Lindquist and P. Marshall.
Professor John Alford and Sophie Yates won the International Journal of Public Sector Management’s 2014 Outstanding Paper award for their work on ‘Mapping public value processes’, and Dr Michael Di Francesco’s article on senior public service appointments in New South Wales was the 2014 Sam Richardson Award winner for the most important article in the Australian Journal of Public Administration. In addition, Michael Di
Francesco and John Alford’s ANZSOG-funded research on flexible budgeting has been accepted for publication by Palgrave Macmillan in 2016.
Publications by our research program and academic staff in 2015 are too numerous to list in full, but highlights include the launch of a ‘web observatory’ by Anni Rowland-Campbell and her research team, including members of the United Kingdom’s SOCIAM (Theory and Practice of Social Machines) project. Working in collaboration with the Government of South Australia and the University of South Australia, the team built Australia’s first web observatory, which has been geared initially towards using datasets to suggest solutions for the problems of an ageing population. This research has been presented at workshops and forums in Australia and internationally, and has helped to inform the development of ANZSOG’s new pilot digital literacy workshops for public sector practitioners.
The future
ANZSOG has funded three projects for the 2015–16 financial year, focusing for the second year in a row on the priority topics of ‘Collaborative Governance and Interface Between Sectors’ and ‘Case Studies of Cross-Jurisdictional Policy-Making’. The Research Committee was delighted to receive nine applications from teams encompassing 14 universities and research organisations across Australia and New Zealand. The successful applications involve teams from seven organisations, facilitating the kind of collaboration ANZSOG was built for.
Dr George Argyrous received a grant from the National Security Resilience Policy Division of the Commonwealth Attorney General’s Department to develop a monitoring and evaluation framework for disaster recovery programs, expected to be completed in early 2016. George has also been involved in the revision of the NSW Whole of Government Evaluation Framework, which informs how policy evaluations should be conducted in NSW.
Professor Gary Sturgess, Sara Rahman, and Dr George Argyrous have written a paper analysing
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contractual arrangements that led to declines in convict mortality during transportation to NSW between 1787 and 1849. The paper is under review in an international journal.
Dr George Argyrous, Professor Lyn Craig from UNSW and Sara Rahman have written a paper on labour market choices and childcare time divisions of first-time Australian parents using Longitudinal Study of Australian Children (LSAC) data, which is under review.
George has also completed an ANZSOG funded monograph with Dr Leo Dobes from ANU and Joanne Leung from the NZ Ministry of Transport on harmonisation of key values for cost-benefit analysis, to be published by ANU Press.
Projects funded for 2015–16 are:
Remembering How to Lead: Building Institutional Memory of ‘Leadership Learnings’ in Collaborative Governance Environments – University of Tasmania, Griffith University and the New Zealand State Sector Policy and Performance Hub
Innovation, Transfer and Cross-Jurisdictional Policy Development in the Road Transport Sector: From Australia to Sweden – University of New South Wales
Into Uncharted Waters: Governing Big and Open Data Across Government/Third-Sector Boundaries – Monash University, Victoria University of Wellington and University of East Anglia.
Evidence Base journal
Each issue of ANZSOG’s peer-reviewed journal, Evidence Base, comprises a 5000–8000 word systematic review of the evidence on an issue of importance to public sector decision-makers.
To ensure relevance to our government partners, topics are approved by an editorial board of Australian and New Zealand academics and practitioners. The reviews are then refereed by experts and practitioners from the relevant policy areas.
Our journal encourages reviews initiated by academics with research expertise, as well as those initiated by government stakeholders interested in particular policy problems. This year we received a topic from the Commonwealth Government’s Asbestos Safety and Eradication Agency. The agency is keen to know the most effective predictive models to estimate the incidence of mesothelioma and other asbestos-related disease, and the lessons of their successes and limitations that can be used to inform policy for asbestos-related disease prevention in Australia. Evidence Base managing editor Dr George Argyrous commissioned Associate Professor Alison Reid from Curtin University’s School of Public Health to write this review, after feedback from the journal’s editorial board.
Topics covered by Evidence Base in the past year were:
Smoking cessation and tobacco prevention in Indigenous populations
Dealing with unemployment: what should be the role of labour market programs?
School autonomy: necessary but not sufficient
Health initiatives to target obesity in surface transport industries: review and implications for action.
All past issues of this open access journal are published online.
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Case Program
Case teaching and peer-to-peer learning underpin the interactive teaching methods that are central to ANZSOG’s mission of developing the capabilities of public sector managers.
ANZSOG has built one of the largest public policy and management case libraries in the world, and works with academics and practitioners, including our Alumni, to ensure cases are engaging, timely and directly relevant to the needs of our member jurisdictions.
2015 achievements
This year has been one of consolidating and refreshing the Case Program.
The program undertook a review of its operations in 2015. The aims of the review were to improve the functionality of the online case library, develop options for recalibrating program membership services, and identify priority topic areas for future cases. It drew on a survey of the teaching needs of our Executive Master of Public Administration instructors, and by the expert advice of Professor Jon Brock, former director of the University of Washington’s Electronic Hallway.
At the same time, the Case Program launched a new look, with fresh branding for program publications, including updated editions of The Case Program information booklet and the Choice Cases sampler of most-used cases. The first style revision since the library’s inception introduced a new colour format that improves the readability and functionality of cases as electronic resources.
This year has been highly productive, with eight new or revised cases published:
Overturning a Blind Eye: Closing the Vision Gap for Indigenous Australians (in association with the University of Melbourne)
Fast Forward to a Sustainable Future for the Canterbury Health System
Volunteer Redundancy?
Resourcing the Metropolitan Fire Brigade
France’s Industrial Food Revolution
Victoria’s Integrated Family Violence System: From Stalling to Renewal
Fighting an Invisible Crime: Protecting Girls in Guatemala (in association with Carnegie Mellon University Australia)
Off the Hook: Western Australia’s Shark Cull.
The future
As part of the broader development of the ANZSOG website, the Case Program is working towards a new online presence that will better meet the needs of instructors and practitioners, through greater case relevance, easier access, more functional searching, and incentives for use (such as more cases with teaching notes).
We continue to develop new cases to address priority areas for teaching and learning. New approaches to support interactive teaching will include modular multi-part cases on the Home Insulation Program (covering policy advising, risk management and implementation) and the Peer-to-Peer Economy (covering regulatory strategies for disruptive technologies).
The Case Program in numbers
1380 active users worldwide
172 cases in the case library
47 per cent of cases on Australian topics
43 per cent of cases on New Zealand topics
15 countries represented in the case library
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Developing High-Quality Teaching
From its inception, teaching quality has been one of ANZSOG’s top priorities. It has placed primary emphasis on interactive, face-to-face teaching, including considerable use of case teaching, while not discounting the supplementary potential of cyber technology. It has pursued this priority through a number of measures.
For a start, it has sought to recruit its core academic staff on the basis of their excellence in interactive teaching as well as their strong research capacities. It has also sought to engage as adjuncts and collaborate with the very best of faculty from across our partner universities, as well as frequently involving leading practitioners known not only for work achievements but also their capacity to present to audiences.
But ANZSOG doesn’t just put faculty in front of class-rooms and leave them to it. In addition to the very capable logistical support from ANZSOG’s program staff, the School has also sought to provide various activities to assist faculty to further develop their already high-quality teaching. From its early days, it has staged teaching workshops for newer faculty, as well as focused master-classes for its experienced staff to further fine-tune their capacities. In this we have been assisted by engaging some of the best ‘teachers of teachers’ in North America and to a lesser extent Europe, such as John Boehrer, Bob Behn and Howard Husock of the Kennedy School, and Steven Smith and Jon Brock of the University of Washington, Seattle’s Electronic Hallway.
Professor Brock has been especially significant in the last few years in assisting the implementation of ANZSOG’s Teaching Development Strategy, led by Professor John Alford and adopted by the Board last year. Key initiatives as part of this strategy are:
The introduction of Subject Teaching Reviews, in which either Professor Brock or Professor Alford observe the whole of an EMPA subject (with agreement from the faculty), and provide both running feedback during the program and a full debrief at the end, with suggestions for improvement. So far three of the subjects (and their leaders) have undergone this process: Delivering Public Value (Professor John Alford); Leading Public Sector Change (Professor ‘t Hart); and Delivering Public Policies and Programs (Professor Mintrom); all have found it very useful.
The filming of faculty in class for self-review and improvement. So far this has been done with one subject and others will follow.
Intensive teaching development support and coaching for typically younger faculty identified as high-potential teachers who can contribute to existing subjects.
These and other activities are proceeding under the auspices of a renewed Teaching Development Committee, comprising representatives of faculty across ANZSOG’s network.
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11
5
2
2
1
10 3152
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113 63
400
235
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2524 38
9
3
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439
43 37
93
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701628
40732
Canada
Greece
IndiaHong Kong
Indonesia
China
Bhutan
Malaysia
Singapore
Cook Islands
Samoa
South Africa
Kiribati
PNG Nauru
TuvaluSolomon Islands
Vanuatu
New Zealand
WA
NTQLD
NSW
ACT
CTH
VICSA
Tasmania
Fiji
Tonga
Alumni Program
ANZSOG fosters a dynamic Alumni Program that sustains professional networks, supports lifelong learning and enhances the School’s reputation for the benefit of its Alumni.
The professional networks established during an ANZSOG program are an invaluable resource for participants as they continue to meet new challenges and lead change in an evolving public sector. ANZSOG helps participants maintain and build on these networks through its prestigious Alumni Program.
2015 achievements
In collaboration with alumni chapters and ANZSOG faculty, the program delivered more than 35 events across all jurisdictions in 2015. These events featured a number of engaging international and local practitioners, including:
Michael Thawley AO, Secretary of the Australian Department of Prime Minister and Cabinet, who addressed Canberra-based alumni
Dr Rory Gallagher, Behavioural Insights Team, UK, who addressed New South Wales and Western Australian alumni
The Hon. Gavin Jennings MLC, Victorian Special Minister for State, who met with Victorian alumni
Dr Dean Williams, Harvard Kennedy School, who addressed the EMPA Alumni Refresher, as well as Tasmanian and Queensland alumni
A panel discussion for Victorian alumni with Bronwyn Pike, former Victorian Health Minister; Des Pearson AO, former Western Australian and Victorian Auditor-General and Deborah Glass OBE, Victorian Ombudsman
ANZSOG Fellow Christine Nixon, who met with alumni in New Zealand and Queensland.
The EMPA Refresher was delivered for the sixth time in 2015 and the Executive Fellows Program Refresher for the fifth time. The Refreshers are flagship events for the Alumni Program. They aim to add value for both alumni and members to the original investment made towards Flagship Programs. They also provide the opportunity to engage with distinguished scholars, practitioners and alumni, as well as enhancing the knowledge base and strengthening collaborative networks.
The EFP Refresher featured course director Robin Ryde; Harvard Kennedy School’s Professor Mark Moore; former Secretary, Victorian Department of Premier and Cabinet, Andrew Tongue; and Secretary, New South Wales Department of Premier and Cabinet, Blair Comley. Professor Paul ’t Hart and Dr Dean Williams, from Utrecht and the Harvard Kennedy School respectively, addressed the EMPA Refresher, along with a number of other distinguished speakers.
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11
5
2
2
1
10 3152
16
113 63
400
235
30
2524 38
9
3
11
439
43 37
93
120
701628
40732
Canada
Greece
IndiaHong Kong
Indonesia
China
Bhutan
Malaysia
Singapore
Cook Islands
Samoa
South Africa
Kiribati
PNG Nauru
TuvaluSolomon Islands
Vanuatu
New Zealand
WA
NTQLD
NSW
ACT
CTH
VICSA
Tasmania
Fiji
Tonga
Many alumni made outstanding achievements in 2015. Tui Marsh, from Te Puni Kokiri in New Zealand, was awarded the 2013 EMPA Cohort Dean’s Prize Overall Academic Award. Paul Naylor (EMPA 2011), Victoria Police Division Six Western Region Superintendent, was awarded the Queen’s Birthday Australian Police Medal in June, for 35 years of community, national and overseas service. Alexandra Shehadie (EMPA 2008), Director of Defence Cultural Reform, was named as one of the Australian Financial Review and Westpac’s 100 Women of Influence in September 2014 for her work leading cultural reform of the Defence Force at the Australian Human Rights Commission.
A number of alumni were appointed to chief executive roles. During the year, Katarina Carroll (EMPA 2011) became Commissioner for Queensland Fire and Emergency Services, Brook Barrington (EFP 2011) was appointed Chief Executive of the Ministry of Foreign Affairs and Trade in New Zealand, and Martin Hoffman (EFP 2009) became Secretary of the Department of Finance, Services and Innovation in New South Wales, to name just three. Katarina Carroll was also named as one of the 100 Women of Influence in
September 2015 for her management work, and she won the Telstra Queensland Business Women’s Government and Academia Award.
The future
The Alumni Program will continue to focus on strengthening the bond between alumni and the school, and on increasing attendance at events.
The Alumni Program has just carried out a comprehensive survey of EMPA, EFP and TSL alumni. We will work with chapter committees to assess the data so that we deliver professional development and networking events for 2016 that truly meet the needs of alumni in each jurisdiction.
The team will devise an exciting and relevant program of events for all jurisdictions, including panel events, working groups and, specifically, events to bring together participants from across key departments to discuss significant issues that need to be tackled cooperatively.
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Financials
ANZSOG is incorporated in Australia as a company limited by guarantee. The Australian Taxation Office has endorsed the company as an income tax exempt charity. The company is funded by annual contributions from its member governments, contributions for academic chairs, interest generated from capital grants, as well as any surpluses from its programs.
The 2014–15 financial year proved to be a challenging one for ANZSOG, with greater pressure being put on revenue and costs. Budgetary challenges faced by member governments have required ANZSOG to work harder at improving efficiency within the organisation, without compromising quality.
Income sources
Consolidated income for the 2014–15 financial year, at $15.3 million, decreased by $0.56 million or 4 per cent from 2014. This decline has been caused mostly by non-delivery of the India and Singapore Programs, as well as lower than expected enrolments in the Executive Master of Public Administration Program.
Expenditure
ANZSOG’s consolidated operational expenditure in the 2014–15 financial year was approximately $14.6 million. After allowing for government member contributions of $1.2 million and revenue from operations of $11.7 million, the net operating deficit was $1.7 million. Investment income funded this operating deficit and contributed to the growth of ANZSOG’s capital base.
Income source % of income
Executive Master of Public Administration
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Executive Fellows Program 12
Towards Strategic Leadership 5
Executive Education 23
International Programs 8
Member contributions 8
Investments 15
Other 6
Expense % of expenditure
Executive Master of Public Administration
18
Executive Fellows Program 7
Towards Strategic Leadership 2
Executive Education 14
International Programs 9
Research and Case Program 7
Administration, board and governance
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Academic 8
Marketing and business development
5
Other 6
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Professor Gary Banks AO, Dean of ANZSOG with the Hon. Paula Bennett MP, Minister of Local Government, Social Housing, State Services and Associate Minister of Tourism and Finance, New Zealand
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Thank you
ANZSOG thanks its member governments, universities and other sponsors for their continued help and support:
Member Governments
New Zealand Government
The ACT Government
The Commonwealth of Australia
The Northern Territory Government
The State of New South Wales
The State of Queensland
The State of South Australia
The State of Tasmania
The State of Victoria
The State of Western Australia
Member Universities
Australian National University
Carnegie Mellon University, H. John Heinz III School of Public Policy and Management, Australia
Charles Darwin University
Curtin University of Technology
Flinders University
Griffith University
Melbourne Business School
Monash University
The University of Melbourne
The University of New South Wales
The University of Queensland
The University of Sydney
University of Canberra
University of Tasmania
Victoria University of Wellington
We also thank the following partners for their support for selected programs:
Australian Public Sector Commission
Department of Premier and Cabinet, Tasmania
Department of the Premier and Cabinet, Queensland
Institute of Public Administration Australia
Leadership Development Centre, New Zealand
Organisation for Economic Cooperation and Development
Public Sector Commission, Western Australia
State Services Commission, New Zealand
NSW Department of Family and Community Services
NSW Public Sector Commission
Queensland Public Service Commission
Victorian Leadership Development Centre
Victorian Public Sector Commission
Thanks also to our 2015 conference sponsors:
The Institute of Chartered Accountants Australia and New Zealand
KPMG
Urbis
Cisco Systems
EY Australia
Telstra
CPA Australia
ANZSOG Level 4 204 Lygon Street, Carlton Victoria 3053 Australia
PO Box 230 Carlton South Victoria 3053 Australia
T +61 3 8344 1990 F +61 3 9650 8785 [email protected] anzsog.edu.au
ABN 69 102 908 118
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