anxiety issues in giving speech
TRANSCRIPT
-
8/7/2019 Anxiety Issues in GIVING Speech
1/56
ShimranzSkills
OPTIMISING
PRESENTATION ANXIETY:
By
IMRAN SHAFIQ MALIK
-
8/7/2019 Anxiety Issues in GIVING Speech
2/56
WHAT IS PRESENTATION
ANXIETY?
Anxiety
At the prospect of giving presentations in front of other
people Whilst giving presentations in front of other people
Linked with social phobia:
Core fear of negative evaluation1. Doing something humiliating2. Showing signs of anxiety
-
8/7/2019 Anxiety Issues in GIVING Speech
3/56
HIGH LEVELS OF STRESS CAN
BECOME DYSFUNCTIONAL
StresshindersStresshelps
Low Average High
Anxiety
Perfor
mance
Poor
Average
Good
-
8/7/2019 Anxiety Issues in GIVING Speech
4/56
SOME OF THE POTENTIAL
SYMPTOMS
Emotional
Anxiety, Anger
Irritability
Behavioural
Procrastinating
Using drugs to cope
Physiological
Tense muscles
Pounding heart. Sweating
Cognitive
Im going to fail
Theyll think I speak funnily
-
8/7/2019 Anxiety Issues in GIVING Speech
5/56
THE FIGHT/FLIGHT RESPONSE
When we feel threatened, our bodies are hard-
wired to either fight or run away
Many situations do not offer this choice
-
8/7/2019 Anxiety Issues in GIVING Speech
6/56
WHAT CAN I DO TO MANAGE MYANXIETY?
Build good habits
Balanced diet
Exercise
Good sleep patterns
-
8/7/2019 Anxiety Issues in GIVING Speech
7/56
WHAT CAN I DO TO MANA GE
MY ANXIETY?
Keep a balanced lifestyle
Meeting other demands (jobs, partners; kids etc) Recreation and relaxation without guilt
-
8/7/2019 Anxiety Issues in GIVING Speech
8/56
WHAT CAN I DO TO MA NAGE
MY ANXIE TY?
Relaxation
Relaxation and positive visualisationexercises
Controlled breathing technique
-
8/7/2019 Anxiety Issues in GIVING Speech
9/56
WHAT CAN I DO TO MANAGE
MY ANXIETY?
Know what you are doing
Preparation
Rehearsal
Body Language
Dealing with mistakes
Question time
-
8/7/2019 Anxiety Issues in GIVING Speech
10/56
PREPARATION &
REHEARSAL
Preparation Research topic
Visual aids & handouts Palm cards Familiarise yourself with equipment
Rehearsal
Allows you to practise doing the presentation and toanticipate where things can go wrong Observe others Obtain feedback (video, audience)
-
8/7/2019 Anxiety Issues in GIVING Speech
11/56
BODY LANGUAGE
How do they do it?
Practical things: Eye contact, smiling, speech rate and tone,
talking rather than reading
Fake it until you make it: The Illusion of transparency
-
8/7/2019 Anxiety Issues in GIVING Speech
12/56
DEALING WITH MISTAKES
Oops
Its out there. Dont pretend it isnt.
Acknowledge the mistake and move on.
Resist the urge to make constant reference to the
mistake.
-
8/7/2019 Anxiety Issues in GIVING Speech
13/56
QUESTION TIMEAnticipate questions
Practise standard responses to questions you dont know the
answer to:
Thats a good point. I hadnt thought of that. Thanks for
raising it.
Yes, thats a valid point, and research shows that the point
youve raise is an important factor in this area.
Throw the question out to the audience
-
8/7/2019 Anxiety Issues in GIVING Speech
14/56
WHAT CAN I DO TO MANAGEMY ANXIETY?
Watch what youre thinking
The link between thoughts and feelings
Learning to identify unhelpful thoughts
Cognitive restructuring
-
8/7/2019 Anxiety Issues in GIVING Speech
15/56
UNHELPFUL THOUGHTS
What if Im not able to answer a question? If I cant answer a question, I
wont look knowledgeable. Instead, Ill just look incompetent. The
people will wonder how I got the job and whether Im qualified for it.
-
8/7/2019 Anxiety Issues in GIVING Speech
16/56
-
8/7/2019 Anxiety Issues in GIVING Speech
17/56
ALL ABOUT UNHELPFUL
THOUGHTS Where do they come from?How do I find them?
Unhelpful thoughts can reflect unhelpfulthinking styles: Black and white Catastrophising Shoulding and musting Jumping to conclusions Emotional reasoning (I feel therefore I am)
-
8/7/2019 Anxiety Issues in GIVING Speech
18/56
HOW DO I MANAGE
UNHELPFUL THOUGHTS?
A Activating event
B Belief (& core belief)
C Consequence (emotion)
D Disputing the unhelpful core belief
E Emotion in response to disputation
-
8/7/2019 Anxiety Issues in GIVING Speech
19/56
WHAT CAN I DO TO MANAGE
MY ANXIETY?
Expose yourself to the feared situation
Imaginable exposure
Graded exposure to real situation
Begin with low anxiety simulations
Build through medium range anxiety
Final result is the capacity to cope with
real situation with optimal anxiety
-
8/7/2019 Anxiety Issues in GIVING Speech
20/56
GRADED EXPOSURE:
STEP BY STEP
1. Construct a ladder
Pick the most feared situation
Break down the situation by varying WHO,WHAT, HOW, AND HOW LONG
Rank yourself.
2. Prepare to climb the ladder
Focus on fact, not feeling.
Start out small, work your way up
Watch out for safety objects & rituals
-
8/7/2019 Anxiety Issues in GIVING Speech
21/56
GRADED EXPOSURE:
STEP BY STEP
3. Climbing the ladder No escapingremain until anxiety decreases
Repetition
4. Climb to the top It wont happen overnight
Practice is important Overall progress, learning from exercises
-
8/7/2019 Anxiety Issues in GIVING Speech
22/56
ShimranzSkills
MANAGING ANXIETY ANDDELIVERING YOUR SPEECH
Abc
-
8/7/2019 Anxiety Issues in GIVING Speech
23/56
I. QUALITIES OF EFFECTIVE
SPEAKERS
Effective speakers
are ethical,
knowledgeable,
well-prepared, andconfident!
-
8/7/2019 Anxiety Issues in GIVING Speech
24/56
I . THE QUALITIES OF EFFECTIVE
SPEAKERS MUST BE DEVELOPEDTO ENHANCE THE LIKELIHOOD
THAT THE AUDIENCE WILL
ATTEND TO THE MESSAGE.
-
8/7/2019 Anxiety Issues in GIVING Speech
25/56
I.
A. Ethics, or an individuals system of moral
principles, plays a key role in communication.
1. Ethical speakers do not distort or falsify
evidence to misrepresent information.
-
8/7/2019 Anxiety Issues in GIVING Speech
26/56
I.
A. 2. Ethical speakers do not make
unsupported attacks on opponents in
order to discredit them.
-
8/7/2019 Anxiety Issues in GIVING Speech
27/56
I.
B. 3. Ethical speakers do not deceive
their listeners about their intentions or
objectives in an attempt to persuade
them or take advantage of the situation.
-
8/7/2019 Anxiety Issues in GIVING Speech
28/56
I.
A. 4. Ethical speakers always cite the
sources of their information, thus
avoiding plagiarism.
Why should the speaker be aware ofethics?
-
8/7/2019 Anxiety Issues in GIVING Speech
29/56
I.
B. Knowledge is a speakers greatest asset.
1. Knowing your subject is essential if you planto reach your listeners.
2. You not only should know about past
international, national, regional and local events,
but also keep abreast of current events.
-
8/7/2019 Anxiety Issues in GIVING Speech
30/56
I.
C. Most successful speakers are well
prepared.
What does well prepared imply?
How does one become well prepared?
Why should speakers be well prepared?
-
8/7/2019 Anxiety Issues in GIVING Speech
31/56
I.
D. Self-confidence, or the belief in oneself
is essential to becoming an effective speaker.
How self-confident are you?
What situations shake your confidence?What situations enhance your confidence?
-
8/7/2019 Anxiety Issues in GIVING Speech
32/56
II. MANAGING ANXIETY
Anxiety is a normal
response.
Anxiety can be
beneficial.
Anxiety can be
controlled.
-
8/7/2019 Anxiety Issues in GIVING Speech
33/56
II. MANAGING SPEECH
ANXIETY IS POSSIBLE.
A. If you experience the fear of
speaking before an audience, a condition
known as speech anxiety, it may help
you to know that you are not alone.
-
8/7/2019 Anxiety Issues in GIVING Speech
34/56
II.
B. Communication apprehension, the
most severe form of speech anxiety, is
associated with either real or anticipated
communication with another person orpersons.
-
8/7/2019 Anxiety Issues in GIVING Speech
35/56
II.
C. Some symptoms of speech anxiety are
rapid heart rate, rise in blood pressure, stomach
flutters, and outward nervous habits.
Some of us get clammy hands, or too
much or too little saliva.
-
8/7/2019 Anxiety Issues in GIVING Speech
36/56
II.
1. People also develop speech
anxiety if they constantly hearthat speaking in front of people
can be a terrible experience.
-
8/7/2019 Anxiety Issues in GIVING Speech
37/56
II.
3. If we believe that winning is
everything, this could lead to speech
anxiety.
4. Our own lack of self-confidence canalso lead to anxiety.
-
8/7/2019 Anxiety Issues in GIVING Speech
38/56
II.
E. The key to successful control of speech anxiety is the desire
to control it.
1. Select a topic that you enjoy and know something about.
2. Control your anxiety by being prepared for your presentations.
-
8/7/2019 Anxiety Issues in GIVING Speech
39/56
II.
3. Be confident of your ability and
your knowledge of your topic.
4. Visualize yourself giving a
successful speech.
-
8/7/2019 Anxiety Issues in GIVING Speech
40/56
II.
5. The better you know the content of
your speech and your plan of delivery, themore comfortable you will be about your
presentation.
6. Systematic desensitization, a relaxationtechnique, may help.
-
8/7/2019 Anxiety Issues in GIVING Speech
41/56
III. EFFECTIVE DELIVERY
We want the audience to listen to
and remember speech content.
There are four types of delivery
commonly used.
-
8/7/2019 Anxiety Issues in GIVING Speech
42/56
III.
AN EFFECTIVE DELIVERY CONVEYS THE
SPEAKERS PURPOSE AND IDEAS CLEARLY
AND INTERESTINGLY SO THAT THE
AUDIENCE ATTENDS TO AND RETAINS
WHAT WAS SAID AS IT WAS INTENDED BY
THE SPEAKER.
-
8/7/2019 Anxiety Issues in GIVING Speech
43/56
III.
A. The delivery of a speech with little or no formal planning
or preparation is called impromptu delivery.
B. Reading the speech word for word is known as
manuscript delivery.
-
8/7/2019 Anxiety Issues in GIVING Speech
44/56
III.
C. Memorizeddelivery requires that you memorize your
speech in its entirety, usually from a word-for-word script.
D. Inextemporaneous delivery the speaker has a carefully
prepared and researched speech delivered from notes, but with a
high degree of spontaneity.
-
8/7/2019 Anxiety Issues in GIVING Speech
45/56
Speakers need to be
aware of how they look,how they stand, when
they make eye contact
with the audience, andhow they sound.
IV. ASPECTS OF DELIVERY
-
8/7/2019 Anxiety Issues in GIVING Speech
46/56
IV. VOCAL AND PHYSICAL ASPECTS ARE
IMPORTANT ELEMENTS OF DELIVERY.
A. As you speak, your voice should be
pleasant to listen to, relate easily and clearly to
your thoughts, and express a range of emotions.
(Many communication instructors believe that speakers
should beformallyconversational.)
-
8/7/2019 Anxiety Issues in GIVING Speech
47/56
IV.
1. The overall impression that a
speakers voice makes on her or his
listeners is referred to as vocal quality.
-
8/7/2019 Anxiety Issues in GIVING Speech
48/56
IV.
2. A speakers intelligibility, the degree to which an
audience can hear and understand the words he or
she says, is determined by vocal volume, distinctiveness
of sound, accuracy of pronunciation, articulation, and
stress placed on syllables, words, and phrases.
-
8/7/2019 Anxiety Issues in GIVING Speech
49/56
IV.
3. The combination of rate, force, and pitch
variations that add to a speakers overall quality
is calledvocal variety.
-
8/7/2019 Anxiety Issues in GIVING Speech
50/56
IV.
B. Among the physical factors that can
affect delivery are personal appearance,
body movement, gestures, facial
expressions, and eye contact.
-
8/7/2019 Anxiety Issues in GIVING Speech
51/56
IV.
1. Personal appearance-what a speaker
looks like and the way a speaker dresses,
grooms, and presents herself or himself to
others- is an extremely important
consideration.
-
8/7/2019 Anxiety Issues in GIVING Speech
52/56
IV.
2. Body movement can aid
in holding attention andcommunicating ideas more
clearly.
-
8/7/2019 Anxiety Issues in GIVING Speech
53/56
IV.
Posture should be relaxed and natural;
avoid slouching. b. Gestures, movements of the head, arms, and
hands that help illustrate, emphasize or clarify a
point, should be spontaneous. (If its too plannedlooking, the listeners may be put off by the lack of
conversationality.)
-
8/7/2019 Anxiety Issues in GIVING Speech
54/56
IV.
Facial expressions are
configurations of the face thatcan reflect, augment, contradict,
or be unrelated to a speakers
vocal delivery.
-
8/7/2019 Anxiety Issues in GIVING Speech
55/56
IV.
The extent to which a speaker
looks directly at audiencemembers, making eye contact,
is associated with facial
expressions.
-
8/7/2019 Anxiety Issues in GIVING Speech
56/56
Thank you