anxiety issues in giving speech

Upload: imran-malik

Post on 09-Apr-2018

222 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/7/2019 Anxiety Issues in GIVING Speech

    1/56

    ShimranzSkills

    OPTIMISING

    PRESENTATION ANXIETY:

    By

    IMRAN SHAFIQ MALIK

  • 8/7/2019 Anxiety Issues in GIVING Speech

    2/56

    WHAT IS PRESENTATION

    ANXIETY?

    Anxiety

    At the prospect of giving presentations in front of other

    people Whilst giving presentations in front of other people

    Linked with social phobia:

    Core fear of negative evaluation1. Doing something humiliating2. Showing signs of anxiety

  • 8/7/2019 Anxiety Issues in GIVING Speech

    3/56

    HIGH LEVELS OF STRESS CAN

    BECOME DYSFUNCTIONAL

    StresshindersStresshelps

    Low Average High

    Anxiety

    Perfor

    mance

    Poor

    Average

    Good

  • 8/7/2019 Anxiety Issues in GIVING Speech

    4/56

    SOME OF THE POTENTIAL

    SYMPTOMS

    Emotional

    Anxiety, Anger

    Irritability

    Behavioural

    Procrastinating

    Using drugs to cope

    Physiological

    Tense muscles

    Pounding heart. Sweating

    Cognitive

    Im going to fail

    Theyll think I speak funnily

  • 8/7/2019 Anxiety Issues in GIVING Speech

    5/56

    THE FIGHT/FLIGHT RESPONSE

    When we feel threatened, our bodies are hard-

    wired to either fight or run away

    Many situations do not offer this choice

  • 8/7/2019 Anxiety Issues in GIVING Speech

    6/56

    WHAT CAN I DO TO MANAGE MYANXIETY?

    Build good habits

    Balanced diet

    Exercise

    Good sleep patterns

  • 8/7/2019 Anxiety Issues in GIVING Speech

    7/56

    WHAT CAN I DO TO MANA GE

    MY ANXIETY?

    Keep a balanced lifestyle

    Meeting other demands (jobs, partners; kids etc) Recreation and relaxation without guilt

  • 8/7/2019 Anxiety Issues in GIVING Speech

    8/56

    WHAT CAN I DO TO MA NAGE

    MY ANXIE TY?

    Relaxation

    Relaxation and positive visualisationexercises

    Controlled breathing technique

  • 8/7/2019 Anxiety Issues in GIVING Speech

    9/56

    WHAT CAN I DO TO MANAGE

    MY ANXIETY?

    Know what you are doing

    Preparation

    Rehearsal

    Body Language

    Dealing with mistakes

    Question time

  • 8/7/2019 Anxiety Issues in GIVING Speech

    10/56

    PREPARATION &

    REHEARSAL

    Preparation Research topic

    Visual aids & handouts Palm cards Familiarise yourself with equipment

    Rehearsal

    Allows you to practise doing the presentation and toanticipate where things can go wrong Observe others Obtain feedback (video, audience)

  • 8/7/2019 Anxiety Issues in GIVING Speech

    11/56

    BODY LANGUAGE

    How do they do it?

    Practical things: Eye contact, smiling, speech rate and tone,

    talking rather than reading

    Fake it until you make it: The Illusion of transparency

  • 8/7/2019 Anxiety Issues in GIVING Speech

    12/56

    DEALING WITH MISTAKES

    Oops

    Its out there. Dont pretend it isnt.

    Acknowledge the mistake and move on.

    Resist the urge to make constant reference to the

    mistake.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    13/56

    QUESTION TIMEAnticipate questions

    Practise standard responses to questions you dont know the

    answer to:

    Thats a good point. I hadnt thought of that. Thanks for

    raising it.

    Yes, thats a valid point, and research shows that the point

    youve raise is an important factor in this area.

    Throw the question out to the audience

  • 8/7/2019 Anxiety Issues in GIVING Speech

    14/56

    WHAT CAN I DO TO MANAGEMY ANXIETY?

    Watch what youre thinking

    The link between thoughts and feelings

    Learning to identify unhelpful thoughts

    Cognitive restructuring

  • 8/7/2019 Anxiety Issues in GIVING Speech

    15/56

    UNHELPFUL THOUGHTS

    What if Im not able to answer a question? If I cant answer a question, I

    wont look knowledgeable. Instead, Ill just look incompetent. The

    people will wonder how I got the job and whether Im qualified for it.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    16/56

  • 8/7/2019 Anxiety Issues in GIVING Speech

    17/56

    ALL ABOUT UNHELPFUL

    THOUGHTS Where do they come from?How do I find them?

    Unhelpful thoughts can reflect unhelpfulthinking styles: Black and white Catastrophising Shoulding and musting Jumping to conclusions Emotional reasoning (I feel therefore I am)

  • 8/7/2019 Anxiety Issues in GIVING Speech

    18/56

    HOW DO I MANAGE

    UNHELPFUL THOUGHTS?

    A Activating event

    B Belief (& core belief)

    C Consequence (emotion)

    D Disputing the unhelpful core belief

    E Emotion in response to disputation

  • 8/7/2019 Anxiety Issues in GIVING Speech

    19/56

    WHAT CAN I DO TO MANAGE

    MY ANXIETY?

    Expose yourself to the feared situation

    Imaginable exposure

    Graded exposure to real situation

    Begin with low anxiety simulations

    Build through medium range anxiety

    Final result is the capacity to cope with

    real situation with optimal anxiety

  • 8/7/2019 Anxiety Issues in GIVING Speech

    20/56

    GRADED EXPOSURE:

    STEP BY STEP

    1. Construct a ladder

    Pick the most feared situation

    Break down the situation by varying WHO,WHAT, HOW, AND HOW LONG

    Rank yourself.

    2. Prepare to climb the ladder

    Focus on fact, not feeling.

    Start out small, work your way up

    Watch out for safety objects & rituals

  • 8/7/2019 Anxiety Issues in GIVING Speech

    21/56

    GRADED EXPOSURE:

    STEP BY STEP

    3. Climbing the ladder No escapingremain until anxiety decreases

    Repetition

    4. Climb to the top It wont happen overnight

    Practice is important Overall progress, learning from exercises

  • 8/7/2019 Anxiety Issues in GIVING Speech

    22/56

    ShimranzSkills

    MANAGING ANXIETY ANDDELIVERING YOUR SPEECH

    Abc

  • 8/7/2019 Anxiety Issues in GIVING Speech

    23/56

    I. QUALITIES OF EFFECTIVE

    SPEAKERS

    Effective speakers

    are ethical,

    knowledgeable,

    well-prepared, andconfident!

  • 8/7/2019 Anxiety Issues in GIVING Speech

    24/56

    I . THE QUALITIES OF EFFECTIVE

    SPEAKERS MUST BE DEVELOPEDTO ENHANCE THE LIKELIHOOD

    THAT THE AUDIENCE WILL

    ATTEND TO THE MESSAGE.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    25/56

    I.

    A. Ethics, or an individuals system of moral

    principles, plays a key role in communication.

    1. Ethical speakers do not distort or falsify

    evidence to misrepresent information.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    26/56

    I.

    A. 2. Ethical speakers do not make

    unsupported attacks on opponents in

    order to discredit them.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    27/56

    I.

    B. 3. Ethical speakers do not deceive

    their listeners about their intentions or

    objectives in an attempt to persuade

    them or take advantage of the situation.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    28/56

    I.

    A. 4. Ethical speakers always cite the

    sources of their information, thus

    avoiding plagiarism.

    Why should the speaker be aware ofethics?

  • 8/7/2019 Anxiety Issues in GIVING Speech

    29/56

    I.

    B. Knowledge is a speakers greatest asset.

    1. Knowing your subject is essential if you planto reach your listeners.

    2. You not only should know about past

    international, national, regional and local events,

    but also keep abreast of current events.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    30/56

    I.

    C. Most successful speakers are well

    prepared.

    What does well prepared imply?

    How does one become well prepared?

    Why should speakers be well prepared?

  • 8/7/2019 Anxiety Issues in GIVING Speech

    31/56

    I.

    D. Self-confidence, or the belief in oneself

    is essential to becoming an effective speaker.

    How self-confident are you?

    What situations shake your confidence?What situations enhance your confidence?

  • 8/7/2019 Anxiety Issues in GIVING Speech

    32/56

    II. MANAGING ANXIETY

    Anxiety is a normal

    response.

    Anxiety can be

    beneficial.

    Anxiety can be

    controlled.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    33/56

    II. MANAGING SPEECH

    ANXIETY IS POSSIBLE.

    A. If you experience the fear of

    speaking before an audience, a condition

    known as speech anxiety, it may help

    you to know that you are not alone.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    34/56

    II.

    B. Communication apprehension, the

    most severe form of speech anxiety, is

    associated with either real or anticipated

    communication with another person orpersons.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    35/56

    II.

    C. Some symptoms of speech anxiety are

    rapid heart rate, rise in blood pressure, stomach

    flutters, and outward nervous habits.

    Some of us get clammy hands, or too

    much or too little saliva.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    36/56

    II.

    1. People also develop speech

    anxiety if they constantly hearthat speaking in front of people

    can be a terrible experience.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    37/56

    II.

    3. If we believe that winning is

    everything, this could lead to speech

    anxiety.

    4. Our own lack of self-confidence canalso lead to anxiety.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    38/56

    II.

    E. The key to successful control of speech anxiety is the desire

    to control it.

    1. Select a topic that you enjoy and know something about.

    2. Control your anxiety by being prepared for your presentations.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    39/56

    II.

    3. Be confident of your ability and

    your knowledge of your topic.

    4. Visualize yourself giving a

    successful speech.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    40/56

    II.

    5. The better you know the content of

    your speech and your plan of delivery, themore comfortable you will be about your

    presentation.

    6. Systematic desensitization, a relaxationtechnique, may help.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    41/56

    III. EFFECTIVE DELIVERY

    We want the audience to listen to

    and remember speech content.

    There are four types of delivery

    commonly used.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    42/56

    III.

    AN EFFECTIVE DELIVERY CONVEYS THE

    SPEAKERS PURPOSE AND IDEAS CLEARLY

    AND INTERESTINGLY SO THAT THE

    AUDIENCE ATTENDS TO AND RETAINS

    WHAT WAS SAID AS IT WAS INTENDED BY

    THE SPEAKER.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    43/56

    III.

    A. The delivery of a speech with little or no formal planning

    or preparation is called impromptu delivery.

    B. Reading the speech word for word is known as

    manuscript delivery.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    44/56

    III.

    C. Memorizeddelivery requires that you memorize your

    speech in its entirety, usually from a word-for-word script.

    D. Inextemporaneous delivery the speaker has a carefully

    prepared and researched speech delivered from notes, but with a

    high degree of spontaneity.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    45/56

    Speakers need to be

    aware of how they look,how they stand, when

    they make eye contact

    with the audience, andhow they sound.

    IV. ASPECTS OF DELIVERY

  • 8/7/2019 Anxiety Issues in GIVING Speech

    46/56

    IV. VOCAL AND PHYSICAL ASPECTS ARE

    IMPORTANT ELEMENTS OF DELIVERY.

    A. As you speak, your voice should be

    pleasant to listen to, relate easily and clearly to

    your thoughts, and express a range of emotions.

    (Many communication instructors believe that speakers

    should beformallyconversational.)

  • 8/7/2019 Anxiety Issues in GIVING Speech

    47/56

    IV.

    1. The overall impression that a

    speakers voice makes on her or his

    listeners is referred to as vocal quality.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    48/56

    IV.

    2. A speakers intelligibility, the degree to which an

    audience can hear and understand the words he or

    she says, is determined by vocal volume, distinctiveness

    of sound, accuracy of pronunciation, articulation, and

    stress placed on syllables, words, and phrases.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    49/56

    IV.

    3. The combination of rate, force, and pitch

    variations that add to a speakers overall quality

    is calledvocal variety.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    50/56

    IV.

    B. Among the physical factors that can

    affect delivery are personal appearance,

    body movement, gestures, facial

    expressions, and eye contact.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    51/56

    IV.

    1. Personal appearance-what a speaker

    looks like and the way a speaker dresses,

    grooms, and presents herself or himself to

    others- is an extremely important

    consideration.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    52/56

    IV.

    2. Body movement can aid

    in holding attention andcommunicating ideas more

    clearly.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    53/56

    IV.

    Posture should be relaxed and natural;

    avoid slouching. b. Gestures, movements of the head, arms, and

    hands that help illustrate, emphasize or clarify a

    point, should be spontaneous. (If its too plannedlooking, the listeners may be put off by the lack of

    conversationality.)

  • 8/7/2019 Anxiety Issues in GIVING Speech

    54/56

    IV.

    Facial expressions are

    configurations of the face thatcan reflect, augment, contradict,

    or be unrelated to a speakers

    vocal delivery.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    55/56

    IV.

    The extent to which a speaker

    looks directly at audiencemembers, making eye contact,

    is associated with facial

    expressions.

  • 8/7/2019 Anxiety Issues in GIVING Speech

    56/56

    Thank you