Anuradha SinghE-mail: anu2000@gmail.com

Phone: 732 939 0152 (Mobile)

CAREER SUMMARY

Close to 22 years of experience in performance consulting, instructional design, training development and delivery, and measurement of programs. Key focus on learning strategy, design, consulting and analysis of metrics. Successful LMS implementations, management and interaction with global sites. Broad business background and diverse experiences particularly in Information Technology, Pharmaceuticals, and Financial institutions. Dynamic leader and team builder, consistently motivating others toward success. Strong project and time management skills constantly striving for success, efficiency, and results.

I am a highly experienced, dynamic training and development professional with outstanding relationship and partnership building abilities. Strong expertise in online learning design, development, and delivery. Strong project management, presentation, communications and motivation skills. I have had successful management of multiple programs and I effectively interact with all levels of individuals.

Specialties: Successful project management of implementations of various core competency learning curriculums and Learning Management Systems (LMS), particularly to a global audience. Exceptional online design and development skills using Adult Learning Principles. Extremely proficient in the use of Microsoft Project, Articulate, and Captivate. Great talent in facilitation, relationship building, and people management.

PROFESSIONAL EXPERIENCE

International Flavors and Fragrances (IFF), Union Beach, NJ (Full-time Employee) June 2009 to present - Manager, IT Training & Performance & Program Manager, IT Job Rotational Program

Overall responsibility for planning, organizing, leading, and managing training for companywide IT and Business initiatives. Ensure that training initiatives align with organizational strategy and are conducted in a timely, high quality, and measurable fashion across all channels of the organization. Use a blended learning environment and adult and experiential learning concepts to create and facilitate programs that have a measurable impact on the revenue and profit of a growing company of more than 5,000 employees. Continually research and implement cutting edge approaches to adult learning and delivery solutions while bringing a fresh, new, and insightful perspective ways to engage and develop employees. Provide direction and lead members of the Training Team to ensure that training materials, methods and processes achieve the organizational objectives.

Other responsibilities include:• Partnering with various business groups and leaders to develop and implement continuous global

learning strategies and process• Global oversight of all IT-related eLearning activities to include the Global Learning Management

System (Meridian Global & eLearning Force)• eLearning course development, and the management of all global IT Training Programs• Collaborate with HR and contribute towards setting strategies for eLearning Corporate-wide

initiatives and Learning systems and promote innovation in the use of eLearning• Conducting needs assessment, instructional design, training delivery, performance management

issue analysis and solutions• Analyzing and solving significant business problems through the application of principles of adult

learning, instructional design and development and performance technology• Metrics reporting and analysis, and creation of organizational survey design, analysis and

reporting• Manage and oversee the implementation of new training technologies and systems, leveraging

existing training solutions whenever possible

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Anuradha Singh• Cultivate and build relationships with key external partners and vendors• Effectively manage vendor relationships to ensure delivery of quality services that add value as

well as support or control the budget and expenses for the department

As IT Job Rotational Program Manager, developed program vision and goals, selection criteria, success metrics, and process for continuous growth and support. The purpose of this program is to reduce competency gaps and enhance readiness and provide a developmental experience to employees.

My key responsibilities in this role include: Establishing the purpose and objectives of the program Identifying program success indicators, conduct annual program assessments, and modify the

program as needed Collaborating with HR to recruit the right candidates for the program Counsel Senior leadership to ensure Organizational alignment Overseeing the implementation of the program and update the senior leadership by conducting

monthly meetings Establishing overall objectives for primary tasks of participants Providing guidance and support to Assignment Managers Document lessons learned and implement, where required, in the next phase of rotation

Bristol Myers Squibb Co., Princeton, NJ (Consultant) October 2006 to May 2009 - Project Manager, Sr. Instructional Designer - SAP

Worked as a Project Manager and a LMS administrator (Plateau) for the global implementation of the Sales, IT, non-IT, and SAP training programs.

• Utilized current e-Learning development tools to provide innovative e-Learning solutions to various internal business areas. These solutions include the development of small and large scale courses, realistic job simulations, the creation, implementation and management of the regulatory compliance program, and the use of other e-Learning tools/systems.

• Conducted learning needs analysis, developed course content, facilitated to diverse groups and used metrics to identify and track key success factors

• Collaborated with Subject Matter Expert from various business areas to scope, design and deliver training programs that are aligned with the overall organizational goals

NYK Lines, Secaucus, NJ (Consultant) May 2006 to September 2006 - Manager (eLearning)

Oversee and manage the development, implementation and utilization of training curriculum developed for the integrated business systems’ application on a central learning management system (Learn.com). My key responsibilities included:

Manage the overall development and deployment of training curriculum across all regions Risk identification, mitigation plan, and management Scope analysis, including the content, audience, and region-specific details Curriculum Design for all roles and regions Define the levels of training (Basic, Advanced, and Master) required by each audience Oversee and manage the development of Web-based eLearning training modules using

Articulate & Captivate Create End User training (EUT) plan and conduct Train-the-Trainer sessions Oversee and manage revisions of the training material on a monthly basis

RWD Technologies, Princeton, NJ (Full-time Employee) April 2005 to September 2005 - Project Manager, eLearning/Instructional Design

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Anuradha Singh

In this role, I was responsible for: Upfront scope analysis, curriculum design, eLeaning template design, curriculum development

standards Project Plan creation, identifying risks and a mitigation plan Oversee the development of storyboards, graphics, Work Instruction Documents, and eLearning

modules Manage the implementation and post-implementation support for the delivered training

programs

NIIT (USA) Inc., Atlanta, GA (Full-time Employee) January 1996 –December 2004 - Manager, Instructional Design/eLearning

Joined the company as an Instructional Designer and gradually moved to the role of Manager, Instructional Designer/eLearning. Worked with for several external clients including Hitachi Data Systems (HDS), CNA, ING, Microsoft, Prudential Insurance Company of America, Thomson Course Technologies, and Thomson NETg to deliver end to end training solution, including initial analysis, design strategies, storyboarding, development of eLearning videos or Instructor-Led training material. My responsibilities included:

Manage the overall development and deployment of training curriculum on topics submitted by the external clients

Risk identification, mitigation plan, and management Scope analysis, including the content, audience, and region-specific details Oversee and manage the development of Web-based eLearning training modules using

Articulate & Captivate Oversee and manage revisions of the training material on the frequency as determined and

agreed upon with the client

Centre for Information Technology & Software Learning, New Delhi – India) (Full-time Employee) August 1993 – December 1995 - Trainer

Train the institutes’ students and corporate clients on the technology courses: Microsoft Office products and programming languages, such as Turbo C, C++, FoxPro, dBase

ACHIEVMENTS/AWARDS Excellence Award for year 2001 (NIIT) for delivering high quality work to all clients and

receiving excellent customer feedback Worked with the Processes Team to develop a Development Life Cycle (DLC) process for

increasing productivity and decreasing the cycle time and rework

EDUCATION Bachelor of Arts, Delhi University (India) Post Graduate Diploma in Computer Application and Programming Certificate in Instructional Design Methodologies & Adult learning patterns

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