anti profiteering slide

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8/7/2014 1 MINISTRY OF DOMESTIC TRADE, CO-OPERATIVES AND CONSUMERISM GST SEMINAR 8 July 2014 PWTC, Kuala Lumpur “Consumers are urged to make rational choices, spend prudently and report unethical traders to the authorities. In this regard, the Ministry of Domestic Trade, Cooperatives and Consumerism will intensify enforcement efforts through the Price Control and Anti- Profiteering Act 2011" SECOND THRUST: STRENGTHENING FISCAL MANAGEMENT GOODS AND SERVICES TAX (GST) BUDGET 2014 SPEECH ON THE 25TH OCTOBER 2013 BY YAB DATO' SRI MOHD NAJIB BIN TUN HAJI ABDUL RAZAK, PRIME MINISTER AND MINISTER OF FINANCE ANNOUNCE IMPLEMENTATION OF THE GOODS AND SERVICES TAX (GST) ANNOUNCE MEASURES TAKEN BY THE GOVERNMENT TO ENHANCE AND STRENGHTEN FINANCIAL POSITION AND STUDY ON IMPLEMENTATION OF GST IS AT ITS FINAL STAGE ANNOUCEMENT OF GOODS AND SERVICES TAX (GST) TO REPLACE THE PRESENT SALES TAX AND SERVICE TAX (SST) EFFECTIVE APRIL 1, 2015. 10 SEPTEMBER 2004 23 OCTOBER 2009 25 OCTOBER 2013 BUDGET 2005 BUDGET 2014 BUDGET 2010 ANNOUNCEMENTS ON GST REPLACED & REPEALED THE PRICE CONTROL ACT 1946 (121 ACT) PCAPA ENFORCED ON 1 APRIL 2011 ENABLE THE GOVERNMENT TO DETERMINE THE PRICE OF GOODS AND CHARGE FOR SERVICES PROHIBIT PROFITEERING TO PROTECT CONSUMER INTEREST TO ENSURE RAKYAT ARE NOT BURDEN BY UNDULY PRICE INCREASE PRICE CONTROL AND ANTI-PROFITEERING ACT 2011

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Ministry of Domestic Trade

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  • 8/7/2014

    1

    MINISTRY OF DOMESTIC TRADE,CO-OPERATIVES AND CONSUMERISM

    GST SEMINAR8 July 2014

    PWTC, Kuala Lumpur

    Consumers are urged to make rational choices,spend prudently and report unethical traders tothe authorities. In this regard, the Ministry ofDomestic Trade, Cooperatives andConsumerism will intensify enforcement effortsthrough the Price Control and Anti-Profiteering Act 2011"

    SECOND THRUST: STRENGTHENINGFISCAL MANAGEMENTGOODS AND SERVICES TAX (GST)

    BUDGET 2014 SPEECH ON THE 25TH OCTOBER 2013BY YAB DATO' SRI MOHD NAJIB BIN TUN HAJI ABDUL RAZAK,

    PRIME MINISTER AND MINISTER OF FINANCE

    ANNOUNCE IMPLEMENTATIONOF THE GOODS AND SERVICES TAX

    (GST)

    ANNOUNCE MEASURES TAKEN BYTHE GOVERNMENT TO ENHANCEAND STRENGHTEN FINANCIALPOSITION AND STUDY ON

    IMPLEMENTATION OF GST IS ATITS FINAL STAGE

    ANNOUCEMENT OF GOODS ANDSERVICES TAX (GST) TO REPLACETHE PRESENT SALES TAX ANDSERVICE TAX (SST) EFFECTIVE

    APRIL 1, 2015.

    10 SEPTEMBER 2004 23 OCTOBER 2009 25 OCTOBER 2013

    BUDGET 2005 BUDGET 2014BUDGET 2010

    ANNOUNCEMENTS ON GSTREPLACED & REPEALEDTHE PRICE CONTROL ACT

    1946 (121 ACT)

    PCAPA ENFORCED ON1 APRIL 2011

    ENABLE THE GOVERNMENT TODETERMINE THE PRICE OFGOODS AND CHARGE FOR

    SERVICES

    PROHIBITPROFITEERING

    TO PROTECT CONSUMERINTEREST

    TO ENSURE RAKYAT ARE NOTBURDEN BY UNDULY PRICE

    INCREASE

    PRICE CONTROL ANDANTI-PROFITEERING ACT 2011

  • 8/7/2014

    2

    IMPLEMENTATION POLICIES

    THIS ACT IS NOT INTENDED TO CONTROL PROFIT OFBUSINESSES

    TO PREVENT BUSINESSES FROM MAKINGUNREASONABLY HIGH PROFIT THAT WILL AFFECTCONSUMER INTEREST

    TO ENSURE BUSINESSES DO NOT TAKE ADVANTAGE OF ASITUATION TO RAISE PRICES OR CHARGES UNREASONABLY

    PROVISIONS OF PRICE CONTROL ANDANTI-PROFITEERING ACT 2011

    PRICE CONTROLCONTINUE TOENFORCED

    PRICE CONTROLCONTINUE TOENFORCED

    PRICE CONTROL FORSUGAR AND FACEMASKPRICE CONTROL FORSUGAR AND FACEMASK

    PRICE CONTROLSCHEME FOR ALLMAJOR FESTIVESEASONS

    PRICE CONTROLSCHEME FOR ALLMAJOR FESTIVESEASONS

    PRICECONTROL

    PROFITEER ISMAKING PROFIT

    UNREASONABLY HIGHPROFITEER IS

    MAKING PROFITUNREASONABLY HIGH

    PROFITEERING IS ANOFFENCEPROFITEERING IS ANOFFENCE

    REGULATIONS TOPRESCRIBE PROFITEERING

    MECHANISMREGULATIONS TO

    PRESCRIBE PROFITEERINGMECHANISM

    ANTI -PROFITEERING

    COARSE GRAIN WHITE SUGAR(RM 2.84/KG)

    FINE GRAIN WHITE SUGAR(RM 2.94/KG)

    1 PLY(RM7.00/BOX)

    2 PLY(RM10.00/BOX@ RM0.20/PCS)

    3 PLY(RM0.80/PCS)

    N95(RM6.00/PCS)

    7

    PRICE CONTROL UNDERTHE PRICE CONTROL AND ANTI-PROFITEERING ACT 2011

    EFFECTIVEAUGUST 26, 2009

    SUGAR

    FACEMASK

    EFFECTIVESEPTEMBER 13, 2006MAXIMUM RETAIL

    PRICE NOWOCTOBER 26, 2013

    LIVE / STANDARD / SUPER CHICKEN

    CHICKEN EGG GRADE A / GRADE B / GRADE C

    LOCAL BONE-IN MUTTON

    LOCAL BEEF

    TOMATO

    RED CHILLI

    GRATED COCONUT

    WHITE POMFRET

    INDIAN MACKEREL

    TO CURB PRICE INCREASE DURINGFESTIVE PERIOD ESSENTIAL FESTIVE GOODS POTENTIAL HIKE IN PRICE DUE TO HIGHDEMAND

    IMPLEMENT DURING FESTIVE SEASONS CHINESE NEW YEAR HARVEST FESTIVAL

    GAWAI HARI RAYA PUASA

    DEEPAVALI CHRISTMAS

    FESTIVE SEASONS PRICE CONTROL SCHEME

  • 8/7/2014

    3

    PRICES OF SUBSIDIZED CONTROLLED GOODSLIQUIDFIED PETROLEUM GAS (LPG) 10KG (RM19.00) 12KG (RM22.80) 14KG (RM26.60)PURE PALM COOKING OIL (P. Msia) 500G (RM1.85) 1KG (RM3.30) 2KG (RM6.25) 3KG (RM9.00) 5KG (RM13.35)BLENDED PALM COOKING OIL (P.Msia) 500G (RM2.05) 1KG (RM3.60) 2KG (RM7.20) 3KG (RM10.35) 5KG (RM14.70)

    COOKING OIL @ PLASTIC BAGS(RM2.50/KG)

    PETROL RON 95 (RM2.10/LITRE)

    PETROL RON 97 (RM2.90/LITRE) *

    DIESEL (RM2.00/LITRE)

    GENERAL PURPOSE WHITE FLOUR(RM1.35/KG)

    CONTROL OF SUPPLLIES ACT 1961

    ADMINISTRATIVE PRICE CONTROLMANIPULATION OF SUPPLY AND

    HOARDING

    PROFITEERING

    IMPLEMENTATIONOF GST

    RATIONALISESUBSIDY

    WEATHERCONDITIONS OR

    NATURALDISASTER

    SPECIAL EVENTS

    MANIPULATIONDUE TO SUPPLYDISRUPTIONS

    10

    WHAT SITUATIONS CAUSES PROFITEERING?

    LEGISLATION & ENFORCEMENT

    11 12

    MDTCCTO AVOID EXPOSING CONSUMERS TOGREATER THAN NECESSARY PRICEINCREASE OF GOODS & SERVICES

    DURING GST

    TO AVOID EXPOSING CONSUMERS TOGREATER THAN NECESSARY PRICEINCREASE OF GOODS & SERVICES

    DURING GSTENFORCE THE PRICE CONTROL AND

    ANTI-PROFITEERING ACT 2011TO CURB PROFITEERING

    ENFORCE THE PRICE CONTROL ANDANTI-PROFITEERING ACT 2011

    TO CURB PROFITEERING

    TO ENSURE THERE IS NO EXPLOITATIONOR MANIPULATION BY BUSINESSES

    TO ENSURE THERE IS NO EXPLOITATIONOR MANIPULATION BY BUSINESSES

    CONSUMERS TO RECEIVE THE BENEFITSOF ANY INDIRECT TAX REDUCTIONS

    CONSUMERS TO RECEIVE THE BENEFITSOF ANY INDIRECT TAX REDUCTIONS

    ENFORCEMENT COVERS ALL BUSINESSESENFORCEMENT COVERS ALL BUSINESSES

    CUSTOMSCOLLECTS REVENUE IN THE FORM OF

    CONSUMPTION TAX (GST)COLLECTS REVENUE IN THE FORM OF

    CONSUMPTION TAX (GST)

    ENFORCETHE GOODS AND SERVICES TAX ACT 2014

    ENFORCETHE GOODS AND SERVICES TAX ACT 2014

    GST REGISTRANTSUNDER THE GST ACT 2014

    GST REGISTRANTSUNDER THE GST ACT 2014

    MDTCC ROLE DURING IMPLEMENTATIONOF THE GOODS AND SERVICES TAX

  • 8/7/2014

    4

    13

    LEGISLATION

    - PRICE CONTROLAND ANTI-

    PROFITEERING ACT2011

    - MECHANISM TOCONTROL

    PROFITEERINGRELATED TO GST

    ENFORCEMENT

    ENFORCEMENT OFTHE PRICE CONTROL

    AND ANTI-PROFITEERING ACT

    2011

    DATA BASE

    DATA BASE FORPRICES OF GOODSAND CHARGESFOR SERVICE

    BEFORE & AFTERIMPLEMENTATION

    OF GST

    ADVOCACY

    - EDUCATECONSUMERS &BUSINESSES- TO CREATECONSUMERSAWARENESS- TO INSTILL

    GOODBUSINESSPRACTICES

    CALL CENTRE

    COMPLAINTS&

    INFORMATION

    MDTCC STEERING COMMITTEE CHAIR ED BY THE SECRETARY GENERAL OF MDTCC MEMBERS - MDTCC, MOF AND CUSTOMS MONITOR PROGRESS UNDER RESPECTIVE SCOPE OF FUNCTION

    MDTCC STEERING COMMITTEE CHAIR ED BY THE SECRETARY GENERAL OF MDTCC MEMBERS - MDTCC, MOF AND CUSTOMS MONITOR PROGRESS UNDER RESPECTIVE SCOPE OF FUNCTION

    MDTCC IN PREPARATIONFOR THE IMPLEMENTATION OF GST PRICE CONTROL AND ANTI-PROFITEERING ACT 2011

    OFFENCE OF PROFITEER PROFITEER MEANS MAKING PROFIT UNREASONABLY HIGH. PROFITEER IN SELLING OR OFFERING TO SELL OR SUPPLYING OR OFFERING TOSUPPLY ANY GOODS OR SERVICES COMMITS AN OFFENCE.

    OFFENCE OF PROFITEER PROFITEER MEANS MAKING PROFIT UNREASONABLY HIGH. PROFITEER IN SELLING OR OFFERING TO SELL OR SUPPLYING OR OFFERING TOSUPPLY ANY GOODS OR SERVICES COMMITS AN OFFENCE.

    SECTION 14(1) PCAPA 2011

    MECHANISM TO DETERMINE UNREASONABLY HIGH PROFIT THE MINISTER SHALLPRESCRIBE THE MECHANISM TO DETERMINE THAT PROFIT IS UNREASONABLY HIGH.

    MECHANISM TO DETERMINE UNREASONABLY HIGH PROFIT THE MINISTER SHALLPRESCRIBE THE MECHANISM TO DETERMINE THAT PROFIT IS UNREASONABLY HIGH.

    SECTION 15(1) PCAPA 2011

    ADMENDMENTS TO THE PRICE CONTROL AND ANTI-PROFITEERING ACT 2011 PRICE CONTROL AND ANTI-PROFITEERING (MECHANISM TO DETERMINEUNREASONABLY HIGH PROFIT) (GOODS AND SERVICES TAX) REGULATION 201_

    ADMENDMENTS TO THE PRICE CONTROL AND ANTI-PROFITEERING ACT 2011 PRICE CONTROL AND ANTI-PROFITEERING (MECHANISM TO DETERMINEUNREASONABLY HIGH PROFIT) (GOODS AND SERVICES TAX) REGULATION 201_

    ENFORCE THE PROFITEERING

    LEGISLATION

    14

    MECHANISM TO DETERMINEPROFITEERING

    15

    SHALL NOT INCLUDE ANY ELEMENT OFTAXES WHICH IS ENTITLED TO BE CLAIMIN DETERMINING PRICES OF GOODS ORCHARGES FOR SERVICES

    SHALL BE NO INCREASE IN THE NETPROFIT MARGIN OF ANY GOODS ANDSERVICES WITHIN THE PRESCRIBEDPERIOD

    16

    MECHANISM TO DETERMINE PROFITEERING(GOODS AND SERVICES TAX)

    PRICE CONTROL ANDANTI-PROFITEERING(MECHANISM TO

    DETERMINEUNREASONABLY HIGHPROFIT) (GOODS AND

    SERVICES TAX)REGULATIONS 201_

    PROFITEERING

    SECTION 10APCAPA

    (AMENDMENT)ACT 2014

  • 8/7/2014

    5

    PROHIBITS BUSINESSES TO INCLUDE THE FOLLOWING ITEMS AS PART OF THEPRICE OF THE GOODS AND CHARGES FOR THE SERVICES : ANY CREDIT FOR INPUT TAX WHICH IS CLAIMABLE AGAINST OUTPUT TAX ANY SPECIAL REFUND OF SALES TAX

    SHALL NOT INCREASE THE NET PROFIT MARGIN FOR ANY GOODS ORSERVICES. THE NET PROFIT MARGIN SHALL BE IN RINGGIT

    THE PERIOD IN WHICH THE NET PROFIT MARGIN SHALL NOT INCREASE SHALLBE BASED ON AN APPROPRIATE PERIOD PRESCRIBED BEFORE AND AFTER THEIMPOSITION OF GST

    BASIS TO DETERMINE THE APPROPRIATE NET PROFIT MARGIN SHALL BE BASEON THE NET PROFIT MARGIN ON A PRESCRIBED DATE DURING THE PERIODPRESCRIBE BEFORE GST IS IMPOSED

    IMPOSED ON ALL BUSINESSES18

    MANUFACTURERWHOLESALER

    PURCHASE PRICE = RM106.00(-) GST (6%) = RM 6.00

    RM100.00

    WHOLESALER

    RM106.00

    Cost + Margin = RM100GST (6%) = RM6 INPUT TAX

    RETAILER

    RM137.80

    Cost of Goods = RM100Profit Margin = RM 30Selling Price WITHOUT GST = RM 130GST (6%) = RM7.80

    CONSUMER

    RM169.60

    Cost of Goods = RM 130Profit Margin = RM 30Selling Price WITHOUT GST = RM 160GST (6%) = RM9.60

    RETAILERPURCHASE PRICE = RM137.80(-) GST (6%) = RM 7.80

    RM 130.00

    INPUT TAX

    SELLING PRICE

    SELLING PRICE

    SELLING PRICE

    COST : Raw materials, utilities,telephones, furnitures,equipments, rental, etc

    RM9.60GST paid byconsumer

    RM9.60GST paid byconsumer

    Before GSTBefore GST

    Mechanism for determining whether a profit is unreasonably high has been madein the period prescribed prior to the effective date.

    Formula: Net Profit Margin in Ringgit derived from calculations ofSelling Price, Cost of Goods and Operating Cost.

    After GSTAfter GST

    Mechanism for determining whether a profit is unreasonably high has been madein the period prescribed from the effective date

    Formula: Net Profit Margin in Ringgit derived from calculations ofSelling Price, Cost of Goods, Operating Cost and Input & Output Tax(GST)

    A profit isunreasonably

    high

    A profit isunreasonably

    high

    NPM in Ringgit on any date in the period prescribed prior to the effective date ofGST exceeds NPM in Ringgit on a prescribed date in the same period prescribedprior to the effective date of GST

    NPM in Ringgit in the period prescribe from the effective date of GST exceeds NPMin Ringgit on a prescribed date in the period prescribed prior to the effective date ofGST

    PROPOSED PRICE CONTROL AND ANTI-PROFITEERING(MECHANISM TO DETERMINE UNREASONABLY HIGH PROFIT)

    (GOODS AND SERVICES TAX) REGULATIONS 201_

    20

    1/4/2015GST

    EFFECTIVE DATE(IMPOSITION

    OF GST)

    IMPOSTION OFNET PROFIT

    MARGIN STOPS

    A PRESCRIBED PERIOD DURING WHICHTHERE SHALL BE NO INCREASE IN THE NET

    PROFIT MARGIN AFTER GST

    SHALL BE THE NPM ON APRESCRIBED DATE IN THE PERIOD

    PRESCRIBED PRIOR TO THEEFFECTIVE DATE OF GST

    1/1/2015

    NO INCREASE IN THE NET PROFIT MARGIN

    OBLIGATION TO MAINTAIN THE NET PROFIT MARGIN IN RINGGIT APPLIES TO ALLBUSINESSES

    1/7/2014GST ACT2014COMESINTO

    OPERATION

    DETERMINING THE NET PROFITMARGIN BEFORE GST

  • 8/7/2014

    6

    21

    ILLUSTRATIONSDETERMINATION OF

    SELLING PRICEAND

    NET PROFIT MARGIN

    Cost of the goods RM106.00(INCLUSIVE SALES TAX)

    Add : Operating Cost RM 23.40(INCLUSIVE SALES & SERVICE TAX)

    Actual Cost of Goods RM129.40Add:

    Selling Cost / Selling price RM139.40

    Cost of the goods RM106.00(INCLUSIVE SALES TAX)

    Add : Operating Cost RM 23.40(INCLUSIVE SALES & SERVICE TAX)

    Actual Cost of Goods RM129.40Add:

    Selling Cost / Selling price RM139.40

    Cost of the goods RM106.00Less: 6% GST (Input Tax COG) (RM 6.00)

    RM100.00Add : Operating Cost RM 23.40Less : 6% GST (Input Tax OC) (RM 1.30)

    RM 22.10

    Actual Cost of Goods RM122.10Add:Selling Cost RM132.10Add: 6% GST(Output Tax) RM 7.90

    Selling price RM140.00

    Cost of the goods RM106.00Less: 6% GST (Input Tax COG) (RM 6.00)

    RM100.00Add : Operating Cost RM 23.40Less : 6% GST (Input Tax OC) (RM 1.30)

    RM 22.10

    Actual Cost of Goods RM122.10Add:Selling Cost RM132.10Add: 6% GST(Output Tax) RM 7.90

    Selling price RM140.00

    BEFORE GST TAXABLE PERSONAFTER IMPOSITION OF GST

    Net profit margin RM10.00 Net profit margin RM10.00

    1/4/2015EFFECTIVE DATE

    (IMPOSITION OF GST)

    NO INCREASE IN THE NET PROFIT MARGIN

    (6%/106% x RM23.40)

    (6%/106% x RM106.00) DEDUCT INPUT TAX

    MAINTAIN NETPROFIT MARGIN

    MAINTAIN NETPROFIT MARGIN

    1/1/2015

    23

    Cost of Goods Including 6% GST RM140.00

    Add : Operating Cost Including 6% GST

    RM 23.40Actual Cost of Goods RM163.40Add:SELLING PRICE RM 173.40* No GST on Selling Price

    Cost of the goods RM132.10(6% GST) ( Input Tax ) + RM 7.90

    Operating Cost RM 22.10(6% GST) ( Input Tax ) + RM 1.30

    MAINTAINNET PROFITMARGIN

    OTHER THAN TAXABLE PERSONAFTER IMPOSITION OF GST

    Net Profit Margin RM 10.00

    MANUFACTURER

    GOODS&

    SERVICES

    INPUT TAX CREDIT AGAINST OUTPUT TAXCLAIMABLE BY TRADERS

    INPUT TAX CREDIT AGAINST OUTPUT TAXCLAIMABLE BY TRADERS

    GST ATASINPUT= CUKAI INPUT

    GST ATASOUTPUT= CUKAI OUTPUT

    OUTPUT TAX6%

    WHOLESALER RETAILER

    INPUT TAX

    CONSUMER

    SHALL NOT INCREASETHE NET PROFIT MARGIN IN RINGGIT

    SHALL NOT INCREASETHE NET PROFIT MARGIN IN RINGGIT

    MECHANISM FOR PROFITEERING24

    ENFORCEMENT ON PROFITEERINGDURING THE IMPLEMENTATION GST

    SHALL NOT INCLUDE INPUT TAX CREDIT &SPECIAL SALES TAX REFUND IN PRICESAND CHARGES

    RAW MATERIALS,RENTAL, UTILITIES,FUEL, FURNITURES,OFFICE EQUIPMENTS,

    PROFFESIONALSERVICES ETC

  • 8/7/2014

    7

    REGISTERED PERSONREGISTERED PERSONIMPOSE GOODS AND SERVICES TAX

    INPUT TAX CLAIMABLE

    PROHIBITED TO INCLUDE ANY INPUTTAX CREDIT CLAIMABLE AGAINSTOUTPUT TAX & SPECIAL SALES TAXREFUND AS PART OF PRICES AND

    CHARGES

    INPUT TAX IS NOT A COST TOBUSINESS

    OTHER THAN REGISTEREDPERSON

    OTHER THAN REGISTEREDPERSONDO NOT IMPOSE

    GOODS AND SERVICES TAXGST CHARGED ON INPUTSAND NON-CLAIMABLE

    GST MAY BE INCLUDED ANDACCOUNTED AS PART OF

    PRICE OF GOODS OR CHARGES FORSERVICES

    GST IS A COST TO BUSINESS

    ENFORCEMENT ON PROFITEERING OBLIGATION OF REGISTERED PERSON AND OTHER THANREGISTERED PERSON

    KEEPING AND MAINTAINING RECORD RELATING TO THE BUSINESSOPERATION

    PRESERVED FOR A PERIOD OF 7 YEARS FROM THE LATEST DATETO WHICH THE RECORD RELATES

    DUTY TO KEEP AND MAINTAIN RECORDS

    SALES RECORDS INCLUDING RECEIPTS AND SALES BOOKS PURCHASES RECORDS INCLUDING INVOICES FROM SUPPLIERS EXPENSES RECORDS INCLUDING PAYMENT RECORDS, INVOICESAND PARTICULARS OF ACQUISITIONS

    DOCUMENTS RELATING TO THE DETERMINATION OF PRICING FORTHE GOODS AND SERVICES

    RECORDS OF REMUNERATIONS, ALLOWANCES OR WAGES TAX RECORDS AND RELATED DOCUMENTS

    TYPES OF RECORDS

    ENFORCEMENT ON RECORD KEEPING

    FIRST OFFENCE FINE < RM500,000

    SECOND OFFENCE FINE < RM 1,000,000

    BODYCORPORATE

    FIRST OFFENCE FINE < RM100,000 OR/AND < 3 YEARS IMPRISONMENT

    SECOND OFFENCE FINE < RM250,000 OR/ AND < 5 YEARS IMPRISONMENT

    NON - BODYCORPORATE

    PENALTY FOR BREACH OFPROFITEERING

    PRICE DATABASE

  • 8/7/2014

    8

    CATEGORIES

    GOODS &SERVICES

    PARLIAMENTARYCONSTITUENCIES

    COLLECTION OF DATA COVERINGA WIDE RANGE OF

    GOODS AND SERVICES

    BASIS & INDICATOR TOGAUGE REASONABLEPROFIT MARGINS OFGOODS AND SERVICES

    REFERENCE FOR PRICEMOVEMENTS & PRICE

    TRENDS OF GOODS ANDSERVICES IN THE MARKET

    ENFORCEMENT / CALL CENTRE /CONSUMERS / BUSINESSES

    LOCATIONSREFERRALPOINTS

    DATA OF GOODS & SERVICES CATEGORIES OF GOODS AND SERVICES

    80CATEGORIES

    Fresh goods, Frozenfoods, Processed foods,

    Cooked Foods, beverages,Subsidize/Controlled Goods,

    diary products,Pre-packed foods

    Apparels, household goods& furnitures, vehiclesspare parts, PersonalCare Products, Books,newspapers and Printings,Recreational & sportsequipments,ComputerEquipments,Electronics Equipments,

    stationeriesHousehold services,

    Health Services, health tourism,Domestic vacations,

    Car services, AudiovisualEquipments, Recreations, Pets,

    Transportations & logisticsservices

    IMPLEMENTATION OFPRICE COLLECTIONS

    PHASE I28 Aug 2014 28 Sept 2014

    PHASE II6 Oct 2014 9 Nov 2014

    PHASE III17 Nov 2014 21 Dec 2014

    PHASE IV9 Feb 2015 15 Mac 2015

    PHASE V1 Apr 2015 17 May 2015

    PHASE VI25 May 2015 28 Jun 2015

    PHASE VII6 Jul 2015 9 Aug 2015

    PHASE VIII17 Aug 2015 20 Sept 2015

    PHASE IX28 Sept 2015 11 Nov 2015

    PHASE X16 Nov 2015 20 Dec 2015

    2014 2015

    TELEPHONE & SMS1 Malaysia One Call Centre (1MOCC) 03-80008000

    Toll free Hotline : 1 800 886 800SMS to 15888 by typing KPDNKK COMPLAINT < details of the complaint>

    INTERNETwebsite : http://www.kpdnkk.gov.my

    e-Aduan : http://eaduan.kpdnkk.gov.myEmail : [email protected]

    WALK-INMinistry of Domestic Trade, Cooperatives and Consumerism

    - offices located in Putrajaya/States/Branches

    HOW TO REACH US?

  • 8/7/2014

    9

    THANK YOU