anthology information memorandum
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Information MemorandumA N T H O L O G Y P T Y L T D
2 3
ContentsThe Offering 2
Executive Overview 4
Corporate Overview 6
Anthology Brand 8
Corporate Structure 10
Financial Overview 14
Agreement Overviews 16
Method of Sale 18
Disclaimer 19
Neil Scanlan Stephen BurtNational Director Managing Director
Colliers International Hotels Colliers International Hotels
M: 61 437 700 007 M: 61 418 975 113
E: [email protected] E: [email protected]
The OfferingColliers International is retained as exclusive marketing agent to offer for sale
Anthology Pty Ltd – a boutique Resort and Tourism Management Company.
Anthology offers a range of support services to resort and tourism related
owners designed to enhance performance and generate value for iconic
Australian tourism product. Specialising in management, marketing and
distribution of assets in geographically significant locations, the business
would complement an existing operation or a party seeking access to this
area of expertise.
Currently based on Queensland’s Gold Coast, Anthology represents
numerous owners and destinations – Wilpena Pound Resort,
Flinders Ranges, South Australia (including Wilpena Air Services and
Ikara Safari Lodge), Wildman Wilderness Lodge, Northern Territory and
Featherdale Wildlife Park, Sydney, NSW.
Long-term Management Agreements are in place and a structured
Corporate Office including finance, reservations, sales & marketing, and
administration functions is available.
The business and corporate brand of Anthology is offered for sale by way
of Expression of Interest campaign closing Tuesday 21 October, 2014
at 2.00pm (AEST). To obtain further information please contact
Colliers International.
4 5
Executive Overview
Name: Anthology Pty Ltd
Corporate Address: Suite 9
37 Bundall Rd
Bundall QLD 4217
Australia
Industry: Resort and Tourism Management Company
Current Agreements: Wilpena Pound Resort, South Australia
Wildman Wilderness Lodge, Northern Territory
Featherdale Wildlife Park, New South Wales
Corporate Structure: Administration
Finance Department
Reservations
Sales & Marketing
Human Resources
Operations Management
Financials: EBITDA - $ 413 856 (FY 13/14)
Intellectual Property: www.anthologytravel.com.au
VisionA brand which stands for incredible experiences connected
to quality service, and rich local contextual values. Of critical importance, Anthology is about having a passion to do the right thing
by the communities and environments in which the company operates. Protection of local ecologies, culture and heritage are key
pillars in all Anthology businesses.
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Corporate Overview
The company has three core business focus areas;
1. Anthology- the Travellers’ Collection aims to create a compendium
of travel experiences with a focus on nature and culture, specializing
in the management, marketing and distribution of challenging assets
in remote and regional settings. Anthology currently manages and
markets the iconic premium wetlands Safari Lodge - Wildman
Wilderness Lodge - in the Top End of the Northern Territory , Wilpena
Pound Resort in the Flinders Ranges National Park, South Australia
(which also includes Wilpena Air Services and Ikara Safari Camp) and
Featherdale Wildlife Park in Western Sydney, NSW.
Anthology brings these distinctive Australian tourism experiences
under one banner with the common values of conservation,
distinctiveness, and local context.
By assembling a portfolio of individual assets and experiences under
one common management and marketing banner, Anthology is able
to deliver operational efficiencies and global distribution for individual
owners and investors.
2. Anthology’s asset management division represents the interests of
resort and tourism related owners who have appointed internationally
recognised brands to manage their businesses. Anthology also
provides a similar service to owners who choose to owner-operate.
Currently, Anthology is focused on the sale process and the potential
addition of another long term management contract and therefore
currently has no asset management contracts. Historically, Anthology
has provided asset management services for Cradle Mountain Lodge
in Tasmania; Ramada Phillip Island Resort in Victoria; and Soul on
Queensland’s Gold Coast.
3. Anthology’s strategic planning work is at the cutting edge of
industry knowledge and best practice. Projects have included
visioning exercises for World Heritage areas, strategic plans for
state government tourism and National Park agencies and feasibility
studies for tourism acquisitions or developments. In recent times,
Anthology has chosen to focus on core business but this aspect of
the business holds substantial potential for a new owner.
Anthology commenced with the vision to create a new, boutique
experiential tourism and travel brand which best represent the
interests of owners of unique and challenging tourism assets.
Anthology offers a range of support services to resort and tourism related owners designed to enhance performance and generate value.
8 9
Anthology BrandAnthology means a collection – in this case a collection of travel experiences.
More specifically it is a collection of stories, poems or beautiful passages from
authors. This is seen as being highly relevant to the rich and meaningful travellers’
tales which will result from undertaking an experience with Anthology. After all, great
travel marketing and delivery is about storytelling and the experience that gives life to
the stories that travellers are able to bring home to share with friends.
Brand architectureThey believe that the experience or asset is the hero in any Anthology
travel experience. Therefore, the word “Anthology” will not appear in the
name of any portfolio businesses. The Anthology brand serves as an
umbrella for the Collection. It is intentionally neutral in colour, allowing
the individual experiences to be differentiated by colour and font.
When presented together the individual brands are clearly part of the
Collection, however, they stand alone when presented in isolation.
Each experience retains a uniqueness and personality.
The creation of the brand, Anthology, was a very deliberate process.
Knowing what it wanted the brand to stand for and knowing it needed
it to be different to a conventional tourism/travel approach.
EssenceAnthology offers travel experiences that stay with you forever
ValuesMemorable experiences:Anthology offers experiences that require involvement and exploration.
It encourages an adventurous spirit and belief that the diverse and
challenging experiences will lead to meaningful and awe-inspiring
life moments.
DistinctivenessAnthology operates in rare and interesting locations. Using a fresh
approach to tourism, the aim is to showcase the unique aspects of
each place, creating an experience where learning and understanding
becomes part of the journey.
ConservationAware and respectful of the natural and cultural environments within
which it operates. The approach is ethical and cooperative. Working
towards sustainable practices at all levels and locations within the
business.
Quality serviceThe guests can expect a consistent, caring, informative and trustworthy
level of service, constantly thinking about the guests and the unique
environments with strong consideration. Anthology has an unwavering
commitment to adding value in unexpected ways.
Local authenticityThe approach is genuine and sincere. The individuals in Anthology’s
team share a common approach that is down-to-earth and open. They
have a passion for the people and places where they operate.
Competitive AdvantageThe Anthology Brand is seen as the gold standard by National Parks
Agencies and World Heritage Custodians. The managers of sensitive and
endangered areas feel more comfortable about a tourism development
or operation if Anthology is involved in the process.
Being a boutique company, Anthology is able to combine bespoke
experiences with a disciplined and structured approach to tourism. Its
size and diversity enables it to be flexible and customize management
and marketing arrangements to suit owners and investors.
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Corporate Structure
The Corporate Office is located on Queensland’s Gold Coast.
The Corporate Office accommodates:
• Chief Executive Officer
• Finance Department and Payroll
• Strategic Planning
• Operational Support and Oversight
• HR Oversight
• Administration and Reporting
• Capex and Project Planning
• Reservations
The Corporate Office is highly scalable in the event of portfolio growth.
The Management strategy is a decentralized model in order to minimize
corporate overhead impact on each business, and create a structure that
features an authentic local approach at each property, while leveraging
the synergies that can be achieved from the portfolio approach.
Each individual property has a business General Manager (owner’s
expense) who operates the business on a day to day basis, but with
Operational oversight from a Corporate Office who ensures that each
site is operated in accordance with mission critical standards.
FinanceThe Finance Office is responsible for:
• Consolidated accounting and annual reporting
• Accounts Payable and Receivable
• Budgeting and cash flow forecasting
• Audit
• Asset control
• Corporate governance
• Payroll
Sales and MarketingThe Sales and Marketing Office oversees:
• Brand Development
• Creative and Agency Direction
• PR
• On-line and social media
• Tactical Promotions
• Trade and Industry Representation
• Channel Management
ReservationsAnthology operates a centralized model whereby most reservations
functions are corporate office based. Anthology is flexible in relation
to the reservations function and works with both the centralized and
decentralized model, accommodating most Property Management
Systems (PMS) in any management agreements or marketing services
agreements it undertakes.
OperationsThe Anthology business model allows for independent business units,
with overarching corporate controls, policies and procedures, and brand
and marketing alignment. It strives to foster a common organizational
culture of care, responsibility and attention to detail, delivered with local
flavour and expertise.
Regular site involvement by Corporate Office personnel and their ongoing
support ensures connectivity to corporate goals and philosophies.
Anthology is strong operationally, technically and in a marketing sense.
The systems, policies, procedures and leadership existing within
Anthology are robust and sound. More importantly, these attributes are
highly scalable.
Human resourcesHuman resources provided by Anthology include:
• Recruitment & training
• Staff mentoring
• Analysis and Reporting
Marketing ServicesMarketing Services provided by Anthology include:
• Upfront market analysis with recommendation on pricing, positioning
and distribution
• Annual sales & marketing plan including budgets and established
strategy
• Direction of the Creative processes
• Development and maintenance of all online activity
• Extensive promotion incorporating: Print advertising, Online marketing,
Public Relations, Tactical marketing, Industry representation
• Reporting and analysis
• The marketing strategy mixes a content-rich, story-telling approach
to create awareness.
• Business opportunities are optimized and shoulder and off peak
periods exploited.
• Limited edition series (photography, yoga, seasonal walks and
activities, special interest areas)
• Special interest events
• Optimising natural occurrences
• Media visits
• Trade and Industry famils
• Customer relationship marketing
Results are achieved through a clear brand strategy, call to action and
fulfilment process. Utilising:
• Central website linked to individual product sites
• Attractive and innovative range of collateral
• Direct marketing - customer databases
• Tactical and brand advertising
• On-line marketing
• Established trade distribution
• Local sales activity at each location
Asset Management ServicesHotel and Resort asset management requires the Hotel Operator
to finely balance the needs of guests, while maximising revenues,
controlling costs and maintaining the asset, in order to provide
commercial returns to the Owner. The key to extracting the maximum
return from any managed hotel is to ensure that hotel management are
closely supervised and supported to ensure optimum performance.
The appointment of an experienced asset management team assists the
Owner to extract the best possible performance from an Operator by
improving accountability, implementing reporting discipline and ensuring
the Operator acts in a transparent manner.
Anthology can provide a range of asset management services depending
on the requirements, experience and time constraints of the owner.
Operator Accountability
• Communication • Meetings, Minutes & Review
• Review Business Plans • Benchmarking
• Supervision • Optimising Efficiency
• Market Intelligence • Working Capital
Management Selection
• Key personnel appointments
Asset Protection
• Inspections
Asset Enhancement
• Capital Expenditure
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The TeamNicolette WijersGeneral ManagerNicolette oversees the operational management of the business including
Wilpena Pound Resort and Wildman Wilderness Lodge. Nicolette joined
Anthology in mid-2013 after an outstanding career to date in Hotel and
Resort Management. She was recently General Manager at Peppers
Manor House in the Southern Highlands, and previous roles have included
opening General Manager at Qualia (Hamilton Island), General Manager at
the Beach Club at Hamilton Island, Assistant General Manager at the highly
regarded Huka Lodge in New Zealand as well as placements with the Inter
Continental Group in Amsterdam.
Nicolette is based in the Gold Coast Corporate Office however regularly
travels to the assets under management every couple of months.
Jason PurtonDirector of Sales & MarketingJason Purton is Director of Sales and Marketing and joined the
Anthology team in late 2013.
He has an extensive marketing background with the Mantra Group,
Komune Resorts and other small business operators.
Jason is a digital marketing and social media specialist and his
appointment aims to keep the company at the cutting edge of the fast
moving digital marketing environment.
Jill CollinsBarking Owl Communications - Public Relations ConsultantJill Collins has worked in a contracting capacity with members of the
management team for more than a decade at both Anthology and
Voyages. She helped deliver eleven Australian Tourism awards for
Voyages in the decade between 1996 and 2006 and was responsible
for Voyages successful positioning as the leading nature based tourism
operator in the country over that period.
As an outsourced PR consultant, Jill delivers in spades on her retainer
and is responsible for some of the most significant and influential media
stories on portfolio properties.
As a former MD of Edleman PR in both the USA and Australia, Jill’s
contacts are unprecedented and help expose Anthology properties to
the best possible below the line opportunities.
Lynley TrumanFinance ManagerLynley is Finance Manager for Anthology and is a foundation member
of the team. She has been instrumental in establishing all critical finance
systems and reporting tools, as well as implementation of a new central
finance IT platform and the various property management and point of
sale systems.
Prior to joining Anthology, Lynley held Management Accounting roles
for Voyages Hotels and Resorts, including two separate terms at Ayers
Rock Resort; initially as an Assistant Accountant and later on as Financial
Controller. Ayers Rock Resort is one of the largest fully integrated resort
in Australia.
Prior work experience has included three years in Papua New Guinea
as Finance & Admin Manager for the Papua New Guinea Sports
Commission, 4 years as Financial Controller for Sun Coast Gold
Macadamias (Aust) Limited, an export award winning co-operative
company based at Gympie, Queensland.
LynIey holds a Bachelor of Commerce Degree and is a qualified CPA.
Corporate Structure
14 15
Financial Overview
FY 13/14 Actuals FY 14/15 Budget
Income $1,192,272 $1,162,705
Less Expenses
Salaries & Wages $556,467 $596,571
Other Expenses $221,949 $133,384
$788,416 $729,955
EBITDA $413,856 $432,750
Full financials are available via data room access.
16 17
Agreement Overviews
Property Featherdale Wildlife Park
Address 217 Kildare Rd, Doonside NSW 2767
Owner Featherdale Management Pty Ltd (ACN 163 915 008) Elenaor Investors Group
Commencement Date 20 June, 2014
Initial Term 5 years
Expiry Date 25/06/18
Option 1 x 5 years
Base Fee $148,176 pa (as at 01/07/14) CPI increase pa
Incentive Fee 5% of GOP up to $2,000,000 7% of GOP above $2,000,001
Accounting Fee $ 82 320 pa (as at 01/07/14) CPI increase pa
Marketing Fee $ 51 450 (as at 01/07/14)
Reservation Fee n/a
Termination on Sale 6 months’ notice
Termination without Cause $600,000 break fee, or 3 times fee from previous year whichever is greater.
Property Wilpena Pound Resort, Wilpena Air Services, Ikara Safari Lodge
Address Flinders Range National Park, South Australia
OwnerIkara Wilpena Enterprises Pty Ltd (ACN 75 155 337 474)
Indigenous Business Australia (majority shareholder)
Commencement Date 5 June 2012
Initial Term 10 years
Expiry Date 04/06/22
Option 1 x 5 years
Base Fee
$ 131 712 pa (as at 01/07/14)
2 % of total revenue
Minimum base fee $125,000
Minimum base fee increases by CPI or 5% (lesser of)
Incentive Fee 8% of EBITDA
Accounting Fee $82,152 pa (as at 01/07/14)
Marketing Fee $59,682 (as at 01/07/14)
Reservation Fee $62,400 (as at 01/07/14)
Termination without Cause No provision
Property Wildman Wilderness Lodge
Address Point Stuart Rd, Arnhem NT 0801
OwnerWildman Wilderness Lodge Pty Ltd (ACN 65 072 129 358)
Indigenous Business Australia
Commencement Date 18 May 2012
Initial Term 15 years
Expiry Date 30/06/26
Option 2 x 5 years
Base Fee
$133,263 pa (as at 01/07/14)
2% of total revenue – minimum base fee $125,000 pa
Minimum base fee CPI increase pa
Incentive Fee7% of EBITDA up to $1,000,000
8% of GOP above $1,000,001
Accounting Fee$78,237 pa (as at 01/07/14)
CPI increase pa
Marketing Fee $37,044 (as at 01/07/14)
Reservation Fee $52,952 pa ( as at 01/07/14)
Termination without Cause No provision
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Anthology Pty Ltd will be offered for sale by an Expression of Interest (EOI).
Method of Sale
Invitation to BidInterested parties are requested to submit an EOI which will contain an offer to purchase the business.
The EOI should be submitted to Colliers International, the exclusive selling agent by Tuesday 21 October,
2014 at 2.00pm (AEST).
Colliers International Hotels
Lvl 20, Central Plaza One
345 Queen Street
Brisbane QLD 4000
Attn: Neil Scanlan ([email protected])
The EOI submitted by interested parties (“bidders”) should include details on the following key terms:
• Proposed purchasing entity
• Nominated offer price
• Nominated deposit amount
• Outline of corporate, shareholder, regulatory, or other approvals required to be obtained by the bidder
• Any significant conditions required to close the proposed acquisition
• A list of additional information that the bidder wishes to obtain to complete an investigation of the business; and
• Proposed settlement date
DisclaimerThe opinions, estimates and information given herein or otherwise in relation hereto are made by Colliers International and affiliated companies in their best judgment, in good faith and as far as possible based on data or sources which are believed to be reliable. The material contained herein is not intended to substitute for obtaining individual advice from Colliers International or another advisor able to provide the services of a qualified professional person. Colliers International, its officers, employees and agents expressly disclaim any liability and responsibility to any person whether a reader of this publication or not in respect of anything and of the consequences of anything done or omitted to be done by any such person in reliance whether wholly or partially upon the whole or any part of the contents of this publication.
COPYRIGHT. Colliers International 2014.
All rights reserved. No part of this work may be reproduced or copied in any form or by any means (graphic, electronic or mechanical, including photocopying, recording, recording taping, or information retrieval systems) without the written permission of Colliers International.