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www.neca.asn.au

Annual Review 2017

Winner of the Commercial – Large Project Category, 2015 NECA South Australia Excellence AwardsNielsen SA: Adelaide Oval Redevelopment, Adelaide, SA

About NECA

2

President’s Report

3

Industry Profile

5

CEO’s Report

8

Member Sentiment

10

Queensland Chapter

11

Excellence Awards

14

New South Wales and Australian Capital Territory Chapters

19

2017 Electrotechnology Conference – Port Douglas

22

Victoria Chapter

23

NECA 2017 snapshot

26

Tasmania Chapter

28

Apprentices

31

Western Australia Chapter

33

Non-compliant products – we’re not there yet

36

South Australia and Northern Territory Chapters

38

Australian Cabler Registration Service (ACRS)

41

Member benefits

43

Contents

NECA Annual Review 2017

1

About NECAThe National Electrical and Communications Association (NECA) is the peak body for the electrical and communications sector in Australia. The sector employs over 165,000 workers and maintains an annual turnover in excess of $23 billion.

NECA represents approximately 5,000 electrical contracting businesses across all Australian states and territories.

We provide advice and support to help our members and the wider industry to operate and manage their businesses more effectively while we represent their interests to the Federal and individual state and territory governments, regulators and principal industry bodies such as the Australian Chamber of Commerce & Industry (ACCI) and Standards Australia.

Working with our partner Registered Training Organisations (RTOs) and Government Training Organisations (GTOs), NECA provides employment and ongoing skills development for approximately 4,800 apprentices across Australia. The majority of these apprentices get the opportunity to gain work experience with NECA’s members through our group schemes.

Our training arm delivers training options for an additional 4,000 qualified electricians across the industry, providing technical advice and business skills training along with business development and marketing training for managers.

NECA also manages and promotes the industry- wide annual Excellence and Apprentice Awards, a scholarship program, the NECA Foundation and the Alternative Pathways Project.

The Australian Cablers Registration Service (ACRS) is a wholly owned and operated subsidiary of NECA, licensed by the Australian Communications and Media Authority (ACMA). ACRS is the second largest Registrar of Cablers in Australia.

NECA has been advocating for, and on behalf of, the electrotechnology industry for over 100 years.

NECA Annual Review 2017

2

President’s ReportNECA continues to be the leading voice of the electrical contracting industry in Australia.

Our role is to provide you, our members, with the resources and support you need to run successful, efficient businesses. This includes practical advice, education and training, updates on industry trends, benefits and discounts and opportunities to connect and network with your peers.

Our role is also to highlight your concerns, to advocate for funding and policy changes to address your issues and deliver sector-wide improvements.

For some time now, the electrotechnology sector has been going through rapid change and expansion driven by the growth of interconnected electronic systems that operate home, industry and institution whether they are private or public sector. Many of our projects are driven by consumers’ desire to reduce their environmental footprint and their electricity costs in the face of significant rises in energy pricing.

The increased demand for electrical services isn’t, however, matched by an increase in the intake numbers of electrical apprentices. The Alternative Pathways Project, launched in 2017, is making progress in identifying ways to attract greater numbers and a greater diversity of people into apprenticeships. We know that an electrical apprenticeship is a real alternative to a university degree with great career prospects and earning potential.

In our 2016 Annual Review, we spoke about the dangers posed by non-compliant products. Unfortunately, this is still a major concern for the sector. We’re advocating our case to government, asking them to completely stamp out non-compliant electrical parts and increase the number of random batch tests – steps that will ensure consumers use higher quality electrical products creating a safer environment for contractors and consumers.

Alan Brown President

3

NECA Annual Review 2017

Security of payments is something we’re also very vocal about and are talking to all state and territory governments advocating that they put measures in place such as Retention Money Trust Accounts to protect electrical contractors in the case of a project running out of money due to financial difficulties of principal contractors.

The highlight of 2017 for me was the second NECA National Conference held at World Heritage Port Douglas. A perfect way to build on the success of our first National Conference in South Africa the year before. I was honoured to join 350 NECA members and their partners for a fabulous program of business and social events. The business sessions were, according to those who attended, “fantastically entertaining and engaging” and the “quality of the presentations … excellent.”

We had NECA members from every state attend the Conference in Port Douglas and the camaraderie and networking opportunities were exceptional.

This year, my fellow National Executive Council members and all NECA Council members across each of our states and territories once again volunteered their time and made a significant contribution to the success of NECA. I’d like to thank them and our hardworking dedicated group of NECA staff.

Finally, my thanks to you, our members, for putting your trust in NECA and letting us represent your interests and support your business.

Alan Brown President

“Our role is to provide you,

our members, with the

resources and support you need to run successful,

efficient businesses.”

NECA Annual Review 2017

Industry ProfileOver 900 electrical contractors and their employees completed NECA’s 2017 Market Monitor survey, providing an overview of current trends in the sector.

Sources of work

Across the electrotechnology sector in 2017, as in previous years, the majority of work came from the ongoing maintenance of residential and commercial property (25 per cent). Work on new premises made up 15 per cent of all activity, with renovation and refurbishment of property just 11 per cent. Work on new premises continued the downward trend started in 2013, only contributing six per cent of all activity.

Source of work by company size

Commercial projects eg offices, schools, hospitals, remained the largest source of work for bigger companies (six or more employees). The majority of work for smaller companies (five or less employees) came from residential buildings.

0

20

40

60

80

100

91%

83%

61%

86%

78%

41%

98%

69%

37%

94%

60%

27%

Residential – buildings where people live

Commercial – primarily non-residential

Industrial and resources

Infrastructure

1-5 employees 6-25 employees 25+ employees

NECA Annual Review 2017

5

NECA Annual Review 2017

0

10

20

30

40

50

0

20

40

60

80

100

Summary

Although not directly comparable with previous Market Monitor surveys,* there was a trend towards less reliance on one work sector as the primary source of revenue. The majority of businesses undertake work across all sectors.

* Different methodologies were used and the sample is not weighted year on year

90%

39%

11%

15%

6%29%

32%

25%

25%

90%

76%

54%

Maintenance Renovation or refurbishment

New premises New infrastructure

42%

29%

39%

39%

45%

25%

7%

24%

10%

24%

8%

20% 24

%

2% 3% 3% 3%

29%

1%7%

Source: NECA Market Monitor 2017

Residential – buildings where people live

Commercial – primarily non-residential

Industrial and resources

Infrastructure

Source of work by location

Across the states and territories, the share of work in each sector varied. Industrial and resources were important in Queensland while in Western Australia, as resource sector work declined residential provided more work.

Type of work businesses undertake

Just over half the businesses surveyed undertake all types of work, with nearly all businesses – both large and small – undertaking maintenance and renovation/refurbishment work. Maintenance was also the primary source of income for one quarter of the businesses.

NSW QLD SA VIC WA

Businesses that undertake this work Average percentage of business Primary source of revenue for business

NECA Annual Review 2017NECA Annual Review 2017

0

10

20

30

40

50

60

Business impact

Over 50 per cent of NECA’s 2017 Market Monitor respondents believed that general economic conditions and competition will have the most impact on their business over the next two years.

Most important factors for business

Source: NECA Market Monitor 2017

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58%

55%

43%

42%

36%

32%

27%

25%

25%

24%

22%

20%

14%

14%

14%

11%

9%

6% 6% 6% 5%

3%

NECA Annual Review 2017NECA Annual Review 2017

CEO’s ReportNECA continues to grow and gather strength as the voice of electrical contractors in Australia.

Reaching approximately 5,000 members was one of our proudest achievements in 2017. It confirms that the support and services we provide are resonating with businesses right across Australia.

We’re also proud that, with around 4,800 apprentices in our training organisations, one out of every three Australian electrical apprentices is a NECA apprentice. Our role in training and mentoring the next generation of electrical contractors is critical for the sustainability of the sector.

To accurately represent your interests to government, regulators and industry bodies, we need your feedback. In 2017 we conducted our bi-annual Market Monitor survey. We had responses from all size businesses and all age groups, with stronger representation from small business and younger people. While we found the sector more optimistic than 2015 as cost pressures reduce, there is still concern about labour costs, the general business environment and competition.

Advocacy

During 2017, we continued to advocate for change in the areas outlined in our 2016 Policy Statement – meeting with government representatives and submitting responses and recommendations including:

• A response to the Energy Efficient Lighting Consultation RIS welcoming and supporting government proposals to address concerns and roadblocks that could hinder the uptake of energy efficient lighting and other LED technology across Australia.

• A response to the Murray Review of Security of Payment laws, recommending harmonisation of the regimes across Australia and advocating for requirements that better protect small businesses in the case of the collapse of a construction company.

• A submission on the NSW Australian Electricity Regulator’s Draft Decision on Electricity Distribution Ring-Fencing, supporting greater contestability while ensuring smaller electrical contractors aren’t disadvantaged.

Suresh Manickam CEO, NECA

8

NECA Annual Review 2017

Alternate Pathways Project

We’ve continued to seek innovative ways to attract greater numbers and a greater diversity of people into electrical apprenticeships through the Alternate Pathways Project (APP) undertaken in partnership with the Department of Education and Training. To date we’ve:

• Undertaken substantial research and actively engaged with stakeholders to identify, and articulate industry and sector specific requirements which should be used to influence the design of pre-apprenticeship programs.

• Taken a multi-dimensional approach to identify the issues of women in the electrical industry including:

– Conducting qualitative interviews with women in the industry

– Exploring the effectiveness of initiatives to encourage women into the trade

– Reporting on effective strategies to support women working in the electrical sector

– Undertaking a review of Partner Provider strategies for attracting, recruiting and retaining females in the electrical trades.

Findings and recommendations, including a National Roadmap to increase female recruitment and retention will be available in 2018.

National Excellence Awards

One of the highlights of our year is celebrating the achievements and excellence demonstrated across our industry. NECA’s 2017 National Excellence Awards were a truly spectacular event attended by almost 400 industry representatives who heard the Hon Craig Laundy MP, Assistant Minister for Industry, Innovation and Science outline the Government’s agenda for the electrical contracting sector.

2017 Electrotechnology Conference

Our National Conference in Port Douglas gave us all an opportunity to hear updates on the latest industry trends, get support to run a successful business and to network with peers and colleagues. We’re off to Fiji for the National Conference in 2018, and it promises to be even bigger and better than last year. I look forward to seeing you there!

Suresh Manickam CEO, NECA

NECA Annual Review 2017

General sentiment

• More optimistic than in previous years

• Cost pressures are reducing although overheads continue to increase

• Competition is higher and there are concerns about general economic conditions

Member SentimentNECA’s 2017 Market Monitor provides insight into members’ thoughts and feelings on a range of issues. The feedback helps us understand how the industry is changing, where to focus training and development and how wholesalers and manufacturers can support NECA members.

Path to purchase

• Research, decision making and ordering processes are changing although sales representatives and Google remain the most likely places to source information

• The technology gap is visible with the industry not keeping up with demand for online ordering

Changing face of purchasing

• Competitive pricing and stock availability are the key drivers of choice with a rise in the desire for good service

• Mainstream wholesalers are losing out to independents rather than to Big Box or overseas

Compliance and the value of brands

• Compliance to Australian Standards is top of mind

• Compliance has put value back into brands and is the key driver of brand choice

Impact of technology

• Research and purchasing are the top activities performed online

• Technology is impacting on work types with batteries, solar and storage the ‘next big thing’ although training is not keeping pace

• Most training happens after hours so support at this time is needed

Growing influence of the end user

• Customer knowledge is increasing along with the role they play in selecting brands

• Increased demand for retro-fitting work

• Electricians are relying on existing relationships rather than pro-actively looking for work

Influence of the next generation (35 and under)

• Greater use of online – good websites, ordering online, advertising on Facebook

• Belief in the need for compliant products although not sure exactly what that means

• More focused on communication and service than quality of products and traditional wholesalers

• More optimistic than older workers

• More keen to receive training that provides broader business skills

Source: NECA Market Monitor 2017

Findings

NECA Annual Review 2017

10

NECA Annual Review 2017

Growing our membership

Promotions, membership drives and regional engagement all supported our focus on growth in 2017. Initiatives included state-wide member meetings and a Wiring Rules roadshow in conjunction with Queensland’s Electrical Safety Office.

Recognising the importance of our Far North Queensland (FNQ) members, we opened a new office in Cairns incorporating state-of-the art testing and training facilities along with meeting and networking spaces. FNQ is now one of our fastest growing areas.

Our growth attracts better sponsorship and partnership opportunities and, in turn, the ability to provide improved and better services to our members. Our approach of providing a personalised, multi-skilled relationship with members and delivering better value for money is working.

New Developments

In 2017 we launched several new and/or enhanced member services.

• An upgraded and enhanced package of SWMS as part of NECA Safe, providing members with improved safety systems.

• Expansion of our Technical Knowledge Base (TKB), in response to member feedback, to include codes, legislation, rules and forms commonly needed by electrical contractors. In November 2017, we significantly expanded the number of Australian Standards available.

• NECA negotiated a code compliant 2015-2018 Enterprise Bargaining Agreement with the Electrical Trades Union then acted as a Bargaining Agent for members signing the Agreement.

• We also helped members sign Single Enterprise Agreements, certified by the Fair Work Commission, directly with their employees.

• NECA Legal Queensland, launched in 2017, helps members draft and review contracts, deal with claims and defences under the Building and Construction Industry Payments Act, recover debts and deal with court matters.

NECA Group Training

We have more than 140 apprentices in the Queensland NECA Group Training Scheme and we’re still growing. Many of Queensland’s major contractors now use NECA’s Group Training as their preferred supplier for apprentices. It’s rewarding to see former apprentices becoming competent tradespeople.

Advocacy and community work

In 2017, we put member views to government in relation to licencing, apprentice wages, industrial action, electrical safety and WHS issues.

Queensland ChapterNECA Queensland re-opened in 2010, quickly becoming NECA’s fastest growing chapter. In 2017, our 380 QLD members employed around 4,000 people and purchased more than $400 million in electrical equipment.

Peter Lamont, Executive Director

NECA Annual Review 2017

11

NECA Annual Review 2017

NECA’s submissions to Parliamentary Committees on legislative proposals relating to Industrial Manslaughter and Security of Payments were quoted by Parliamentarians during the debate.

Ahead of Queensland’s State Election, NECA Queensland released Election Blueprint 2017, detailing the key priorities we believe the State Government needs to implement in order to grow the sector in Queensland.

Events and networking

Our annual showcase, the NECA Queensland Excellence and Apprentice Awards drew a full house. Guests were entertained by Rob Carlton, MC and guest speaker, former test cricketer, Greg “Fat Cat” Ritchie. The quality and versatility of nominees was exceptional and their importance to the Queensland economy demonstrated by their critical role in some of the largest and most diverse construction jobs in the State.

We also presented a lifetime membership award to well-known electrical contractor, training officer, awards judge and technical consultant, Keith Sallaway who has continued to provide NECA with considerable service in his retirement.

Council Members and Sponsors

I’d like to thank our Council members for the significant time and effort they dedicate to ensuring the success of NECA and the improvement of the industry.

I’d also like to thank our sponsors for their ongoing support which provides valuable assistance to NECA and the sector and allows us to provide a range of enjoyable events.

The Year Ahead

2017 was a productive year for NECA Queensland and 2018 looks promising as we continue growing membership and expanding services. We’re preparing for the next round of EBA bargaining, continuing to focus on FNQ and creating some unique events.

The Queensland team will keep on enhancing the services and networking opportunities we provide members and representing your views to government and regulatory committees.

Peter Lamont Executive Director

“We’re preparing for the next

round of EBA bargaining.”

NECA Annual Review 2017

Winner of the Lighting Category, 2017 NECA Queensland Excellence Awards

Blue Star Pacific: The Melbourne Residences, Brisbane QLD

NECA Annual Review 2017

The quality of entries in the 2017 Awards was outstanding and the winners, from every NECA state chapter, demonstrated outstanding commitment, innovation and professionalism.

The National Awards were presented at a gala dinner in Sydney attended by almost 400 people including sponsors, contractors, media, industry and Government representatives. Guests heard from the Hon Craig Laundy MP, who outlined the Government’s agenda for the electrical contracting sector.

Congratulations to all 2017 National and State Award winners who have contributed to our industry’s quest for excellence.

Excellence AwardsNECA’s Excellence Awards – Australia’s top electrotechnology awards – have recognised NECA members for their outstanding workmanship and achievements for over 30 years.

NECA Annual Review 2017NECA Annual Review 2017

14

Domestic ResidenceAdvance Lifestyle Solutions, VIC

Energy Efficiency & EnvironmentAZZO, SA

Industrial – smallRCR Water and The Water Corporation, WA

Industrial – mediumBarnwell Cambridge, NSW

Industrial – largeNilsen, VIC

Commercial – smallRBD Electrical & Instrumentation, TAS

Commercial – mediumStar Group, NSW

Commercial – largeNilsen, SA

Voice/Data Communications & Audio VisualDESA Australia, WA

LightingElam Cabling Group, NSW

Work Health & Safety Management System – projectProgrammed Electrical Technologies, QLD

Work Health & Safety Management System – companyKerfoot, NSW

Small Contracting BusinessCurry Power, NSW

2017 National Award Winners and Finalists

Winner

2017 Excellence Awards

Finalists

Domestic ResidenceBrendan Sheehan Electrical Services, WA Kaz Electronics, ACT Main Power Electrics, NSW

Energy Efficiency & EnvironmentEverett-Smith, WA Fredon, QLD RIC Electrics, NSW Solar Hub, ACT

Industrial – smallCJ Pearce, VIC RBD Electrical & Instrumentation, TAS RIC Electrics, NSW Stowe Australia, ACT

Industrial – mediumRBD Electrical & Instrumentation, TAS

Shepherd Electrical, ACT Scarlett Contracting, VIC

Industrial – largeStowe Australia, NSW

Commercial – smallBlue Star Atlantic, QLD Crown Electrical Solutions, NSW *DESA Australia, VIC Electek, WA Stowe Australia, ACT

Commercial – mediumBlue Star Atlantic, QLD *Downer, WA Nilsen, VIC Shepherd Electrical, ACT

Commercial – largeEverett-Smith, WA Martin Donnelly, ACT Nilsen, QLD

Nilsen, VIC Stowe Australia/ Fredon Joint Venture, NSW

Voice/Data Communications & Audio VisualContact Electrical, TAS *DESA Australia, NSW Intravision, ACT Nilsen, VIC Programmed Electrical Technologies, SA Stowe Australia, QLD

LightingBlue Star Pacific, QLD Contact Electrical, TAS Fredon, ACT Laser Electrical Narre Warren North, VIC Nilsen, SA

Work Health & Safety Management System – projectBrooklyn Trade Services, NSW CJ Pearce, VIC MGC Solutions, WA

Work Health & Safety Management System – company*Insight Electrical Technology, WA Pathway Communications, ACT Programmed Electrical Technologies, QLD Programmed Electrical Technologies, SA Programmed Electrical Technologies, VIC

Small Contracting BusinessAustralian Technical Services, VIC Consolidated Electrical Solutions, WA

* Commended

NECA Annual Review 2017NECA Annual Review 2017NECA Annual Review 2017NECA Annual Review 2017

2017 National Apprentice Awards

Apprentices are the future of our industry and the NECA Apprentice Awards recognise the important contribution apprentices make to their employer’s projects and workplace.

They also recognise the employers and host companies who have dedicated time, effort and resources to nurture and support apprentices who are the future of the industry as today’s tradespeople and tomorrow’s managers and business owners.

The NECA Apprentice Award Winners demonstrate outstanding performance and commitment, standing out from the crowd with their dedication, hard work and commitment.

Winner

2017 National Apprentice Award Winners

Runner-up

IndustrialTim Stanway Schneider Electric, VIC

Commercial/DomesticJason Dupont Lanec Services, VIC

CommunicationsChristopher Cowan Integrated Cabling Solutions, SA

IndustrialJustin Bennett Nilsen, WA

Commercial/DomesticJames Brown Kerfoot, NSW

NECA Annual Review 2017

2017 National Trade Teacher Awards

NECA’s Trade Teacher Awards recognise and reward passionate and successful trade teachers for their excellence and commitment to developing talent within the electrical industry.

Winners of this prestigious Award have demonstrated excellence in teaching and innovative practices. They have also delivered exceptional client satisfaction both to their students and to employers.

The 2017 National Trade Teacher Award winner was Jamie Robertson from NECA Education and Careers, Victoria. Gregory Morgan from The College of Electrical Training, WA received a highly commended award.

Winner

2017 National Trade Teacher Award Winner

Jamie Robertson NECA Education and Careers, VIC

NECA Annual Review 2017

Entries are now open for the 2018 NECA State Excellence Awards. If you have a project you’re proud of and would like considered, visit www.neca.asn.au to find out more and get the recognition you deserve from your peers and the industry.

NECA Annual Review 2017

New South Wales and Australian Capital Territory Chapters

Economic and business environment

The NSW economy is buoyant with unemployment at 4.8 per cent (seasonally adjusted December 2017) considerably lower than the Australian average of 5.5 per cent. The housing market remains strong with high population growth underpinning home building and retail spending.

NSW had the highest rate of housing construction starts in the first quarter of 2017, although year-on-year demand is slowing with the rate dropping by 10 per cent from the same period in 2016.

The ACT economy remains relatively healthy although there has been a softening in the job market and a slow-down in new home building.

Since 2013, the decline in construction of new premises and associated reduction in work for electrical contractors continues to see commercial and domestic maintenance as the key source of revenue for electrical contracting businesses.

In NSW, the roll-out of smart meters continues to impact NECA members, however, level two Accredited Service Providers (ASP) still receive a considerable volume of metering work as their services are required

by metering coordinators for the more complex smart meter installations.

Advocacy

We stepped up our advocacy to the NSW Government in 2017 arguing for the reintroduction of a code of conduct in the NSW contestable works market. Other priorities included:

• Support for programs to attract more women into the electrotechnology sector.

• Incentives for employers to encourage the hiring of mature age apprentices.

• The introduction of Home Safety Electrical Audits and Home Energy Audits.

• The introduction of mandatory Retention Trusts to be introduced in the ACT Security of Payments legislation.

• Responding to the CFMEU’s legislative reform proposals relating to Workplace Health & Safety and Rights of Entry.

We’ve also been working with the ACT Government, recommending they join Queensland, Victoria and New South Wales in participating in the Automatic Mutual Recognition (AMR) scheme, which would help streamline licensing arrangements for electrical contractors.

Oliver Judd, Executive Director

NECA Annual Review 2017

1919

Membership

2017 was another year of growth for NSW and ACT with both chapters maintaining a record number of members.

This growth was built on a strong grass roots campaign comprising two regional roadshows, broader distribution of NECA News and the introduction of a Technical Advisory Service.

2017 highlights

NECA Training & Apprenticeships had another strong year in 2017 with a record first year intake pushing the number of apprentices employed above 650.

Behind the scenes, we’ve significantly modified our payroll and financial systems which, after some initial teething problems, are now providing a more efficient and reliable service for employers and apprentices.

In 2017, we started delivering an Indigenous pre-employment program, funded by the Federal Government, which aims to equip Indigenous Australians with the numeracy, literacy and employability skills they need to commence an electrical apprenticeship. We’ve already had 20 indigenous apprentices join the program as a direct result.

NECA NSW’s Registered Training Organisation (RTO) continues to build its reputation as a quality training provider. In 2017, we added a range of telecommunications courses, a Start your Own Business course and an expanded suite of solar and safety courses.

NECA Training & Apprenticeships updated its online presence creating a more user-friendly single website for all information and activities, and increased our social media activity to generate awareness and promote our services.

Celebrating excellence

Five of our NSW Excellence Award Winners were recognised as the best in their category at the National Excellence Awards in November 2017.

• Curry Power – Small Contracting Business

• Kerfoot – WHS Management System (project)

• Barnwell Cambridge – Industrial (medium project)

• Elam Cabling Group – Lighting

• Star Group – Commercial (medium project).

DESA Australia received a commendation (Voice/Data Communications & Audio-Visual) and James Brown, a NECA apprentice working with Kerfoot was a runner up in the Commercial/Domestic Apprentice Awards. Congratulations to James and all our National Award winners.

This year, we welcomed Mr James Pahis to the NSW Chapter Executive, and farewelled, Domenic Macchia, who has contributed greatly to the Association. I’d like to take this opportunity to thank all of the members of the NSW and ACT Executive for their highly valued contributions.

The NSW NECA team and I would like to thank all our members for their support during 2017. We look forward to working with you in 2018, and hope you’ll join us in celebrating the 30 year anniversary of our NSW NECA Training arm.

Oliver Judd Executive Director

NECA Annual Review 2017NECA Annual Review 2017

Winner of the Commercial – Large Project Category, 2017 NECA New South Wales Excellence Awards

Stowe Australia/Fredon Joint Venture: International Convention, Entertainment & Exhibition Precinct, Sydney NSW

NECA Annual Review 2017NECA Annual Review 2017NECA Annual Review 2017NECA Annual Review 2017

The 2017 Electrotechnology Conference in Port Douglas, attended by over 350 members and their partners, delivered a wide range of knowledge and information to the attendees with sessions on team building, technology, law (including a mock trial) and psychology.

Social program highlights included, Hartley’s Cocktails and Canapes, the NECA Foundation Charity Dinner and the Flames of the Forest Gala Dinner.

Thank you to all the sponsors who made this event possible.

2017 Electro- technology Conference – Port Douglas

NECA Annual Review 2017

22

NECA Annual Review 2017

22

Victoria ChapterYou told us, through our 2017 quarterly surveys, that we’re heading in the right direction so we’ll be maintaining that momentum.

Health Safety Environment and Quality (HSEQ)

We saw a 50 per cent increase in subscriptions to our Health, Safety, Environment & Quality (HSEQ) online management system in 2017, through existing member upgrades and new member subscriptions to our HS Lite package. I’m pleased members are enhancing their businesses with a systematic compliance approach to Workplace Health & Safety (WHC) and building a robust workplace safety culture driving accountability and productivity. A new digital platform, including workflow and electronic management of site safety processes is planned for early 2018.

Our Wellness Events at Bulleen and Tullamarine were well attended by members who told us how important it is for NECA to provide this support.

Workplace Relations

In 2017, we delivered a new Enterprise Bargaining Agreement – under the umbrella of the new Australian Building & Construction Commission framework. I’d like to thank all members who helped us frame the agreement with the Union. We’re now focused on ensuring compliance and operationalizing the new elements of the agreement.

The increase in calls from members seeking HR advice in 2017 has prompted us to offer seminars in 2018 providing practical ways to master key HR areas and a Security of Payments workshop.

Education and Careers

In 2017 we focused on developing our apprentices and ensuring our students were safe, skilled and supported.

• The Let’s Connect program established a mentor for each class in the Trade School.

• We continued developing teacher skills and capability and recruiting those with extensive knowledge and recent on-site and apprentice mentoring experience. This ensures we offer quality training from passionate, industry-experienced teachers.

• Our teaching and learning resources continued to reflect a practical approach incorporating more hands on experience.

James Keegan, Executive Director

“I can comfortably ask teachers questions outside of class as well as discuss aspects of working in the trade.”

23

NECA Annual Review 2017

Technical

NECA took an active role on the committee developing the new AS/NZS3000 Wiring Rules. Working with key industry players we presented a roadshow, seminars and organisation-specific training to explain the rationale behind the new rules. A booklet outlining the main changes to AS/NZS3000 is available on our Technical Knowledge Base.

Sponsors and suppliers

Without the loyalty of our sponsors, we couldn’t offer all the services we do to members and I’d like to thank our NECA Victoria sponsors for their active support and engagement.

An effective supply chain is also essential and last year we listened to both our suppliers, who have fresh ideas and are keen to have their messages understood by installers, and contractors, who offered valuable feedback and knowledge of segment-specific installations. We’re keen to facilitate more of these exchanges in 2018.

Victorian Excellence Awards

Our Excellence Awards were attended by 800 people who generously donated $36,000 to the NECA Foundation. We presented 12 Excellence Awards, two Apprentice Awards and six commendations. All winners progressed to the National Excellence Awards with many Victorian finalists and five 2017 National Award winners:

• Winner: Advanced Lifestyle Solutions – Domestic Residence

• Winner: Nilsen Victoria – Industrial (large project)

• Winner: Tim Stanway from Schneider Electric – Industrial Apprentice of the Year

• Winner: Jason Dupont from Lanec Services – Commercial Domestic Apprentice of the Year

• Winner: Jamie Robertson from NECA Education & Careers – National Trade Teacher Award

• Commended: DESA Australia – Commercial (small project)

Congratulations to all our Victorian winners and finalists.

Events and networking

Education and networking opportunities were embraced by Victorian members in 2017 with over 3,600 people attending NECA’s 15 roadshows and nine seminars, and a record number of Victorians attending the National Conference in Port Douglas.

Finally, I’d like to thank our Council, which remains unchanged going into 2018, for their participation, support and governance. An organisation like NECA relies on the contributions of many people, each one with an important part to play in our success, and we’re grateful for all your support.

James Keegan Executive Director

NECA Annual Review 2017NECA Annual Review 2017

Winner of the Domestic Residence Category 2017 NECA Victoria Excellence Awards and 2017 NECA National Excellence Awards

Advanced Lifestyle Solutions: Modern Melbourne Residence, Melbourne Victoria

NECA Annual Review 2017

NECA 2017 snapshot

Government advocacy

In 2017 NECA represented the interests of members to both federal and state governments raising key issues for members and making recommendations on how these issues could be best addressed. Our advocacy comprised 33 face-to-face meetings with individual MP and 13 written submissions.

NECA government submissions

NECA government meetings

January

• Australian Capital Territory Electrical Industry Pre-Budget 2017/18

• New South Wales Pre-Budget 2017/2018

• Tasmanian Electrical Industry Pre-Budget 2017/18

March

• Energy Efficient Lighting Consultation RIS

May

• NECA response to Murray Review of Security of Payment laws

August

• Draft amendments to the Ring Fencing Guidelines

• NECA response to CFMEU legislative reform proposals

September

• Australian Capital Territory Pre-Budget 210128/2019

October

• Tasmanian Centre of Excellence for Trades and Water

November

• Application for waivers from the Electricity Distribution Ring Fencing Guidelines

December

• Federal Pre-Budget 2018/2019

• New South Wales Pre-Budget 2018/2019

• Tasmanian Pre-Budget 2018/210129

2017 2017

3%

33%

9%12%

3%

40%

Deputy Premier – 1 meeting

Minister – 11 meetings

Assistant Minister – 3 meetings

Shadow Minister – 4 meetings

Parliamentary Secretary – 1 meeting

Back Bencher – 13 meetings

“NECA supports the implementation of CPD across all states and territories in a practical and cost‑effective manner. CPD should be delivered with minimal or no cost to business, be limited to some, but not all, licence holders and take state, territory and local issues into account.”

NECA Policies

In 2017 a new policy on Continuing Professional Development (CPD) was adopted and ratified by NECA’s National Council. This brought the total number of NECA policies to 13, with 52 individual recommendations.

NECA Annual Review 2017

26

Social Media

Facebook

The top posts in 2017 all reached over 1,000 people.

The number of followers of the NECA Facebook pages increased by 77 per cent between 1 January and 31 December 2017 reaching a total of 1,078.

77%

9 January 2017Market Monitor SurveyReach 1,136

27 June 2017Tradies Health MonthReach 1,347

2 August 2017Integrate exhibitionReach 1,335

331 Unique publications including The Financial Review, The Australian, Herald Sun and Daily Telegraph and major metropolitan papers eg SMH, Age, Brisbane Times, West Australian

• 66% in Electrical Connection

• 10% in Electrical Communications Data

Newspapers and online news sites

927Media articles/mentions

33Media Releases

Most published articles related to:

• The fire risk posed by infinity electrical cables

• The shortage of qualified tradies that threatens to derail the infrastructure boom

2,997NECA had

LinkedIn followers on 31 December 2017

LinkedIn

NECA Annual Review 2017

Tasmania ChapterTasmania may be NECA’s smallest chapter but 2017 was a big year for us with a number of positive outcomes as a direct result of our advocacy efforts with the Tasmanian Government.

In terms of population growth, Tasmania was Australia’s fastest growing state in 2017, enjoying the strongest growth for six and a half years. Equipment investment and unemployment were also strong in Tasmania in 2017 according to Com Sec’s State of the States report (January 2018). This strengthening of the state economy is good news for NECA.

NECA Tasmania’s membership grew over the 12 months from 31 December 2016 and we’re hoping to grow further in 2018.

Continuous Professional Development

In July 2016, the Tasmanian Government introduced compulsory Continuous Professional Development (CPD) for all occupational licence holders. Electrical workers now need to maintain and develop their skills by committing to ongoing learning. NECA was a member of the Tasmanian Government Steering Committee and had a significant influence on the details of the CPD scheme.

NECA was also selected to provide CPD courses across the state in 2017 by the Tasmanian Government. The first workshops, covering Asbestos Awareness, were held in February and were a great success with over 230 licence holders participating. By the end of December 2017, over 1,000 licensed electricians had registered to attend sessions on Working from Heights, Budgeting & Management, Consumer Rights & Obligations, and Customer Management. NECA has now delivered CPD training to around two thirds of all Tasmanian electrical licensees.

NECA also developed an online CPD Tracker for licensees so they can easily track and monitor their CPD progress and meet regulatory reporting requirements.

Home Safety and Energy Audit Policy

In March, Dale Webster from the Department of Justice, Consumer Building and Occupational Services, attended the Hobart NECA Business Lunch where he announced details of a Home Safety and Energy Audit Policy which was championed by NECA following extensive advocacy.

Wayne Hobson, President, NECA Tasmania

28

NECA Annual Review 2017

Incentives for small business

Another significant boost for the sector in Tasmania, largely due to NECA’s advocacy and policy recommendations, was the introduction of payroll tax relief for small businesses that hired apprentices or trainees aged between 15 and 24. Announced in the 2017/2018 State Budget, this incentive helped create more roles for apprentices, particularly mature age (21 years or over) apprentices.

Centre for Excellence

NECA also called on the Tasmanian Government to upgrade and renew the out-dated training facilities at the TasTAFE Clarence Campus, to provide a high quality environment where electrotechnology apprentices can develop their skills. This idea has been favourably received by the Government and we are expecting them to announce their support for this proposal in 2018.

Tasmanian Excellence Awards

The standard of entries in the 2017 Excellence Awards was exceptionally high and we were delighted that RBD Electrical and Instrumentation also won the 2017 National Excellence Award in the Commercial Small Project category for their TasWater North West Regional Offices project. Congratulations to RBD and to all our Tasmanian state winners.

In 2018 we’ll continue to engage with the Tasmanian Government to support the electrotechnology industry, ensuring we have a pipeline of skilled workers by maintaining tax relief for small businesses which hire apprentices, providing world-class training facilities and looking for ways to increase the numbers of women who enrol into an electrotechnology apprenticeship.

Wayne Hobson President, NECA Tasmania

NECA Annual Review 2017

Winner of the Commercial – Small Project Category, 2017 NECA Tasmania Excellence Awards & 2017 NECA National Excellence Awards

RBD Electrical & Instrumentation: TasWATER Northwest Regional Tasmania

(low res)

NECA Annual Review 2017

ApprenticesApprentices are the future of our industry so it’s essential we have a strong cohort of well trained and mentored apprentices. NECA training organisations across Australia provide skills development and work experience for approximately 4,800 apprentices.

In 2017, we surveyed nearly 3,000 electrical contractors to get their thoughts on the skills shortage within the electrotechnology sector and found:

• Shortages are mainly experienced by mid-sized businesses (employing 25-100 people)

• Skills shortages are more acute across Australia’s smaller states

• Managers noticed skills shortages more than owners

• Businesses spend very little on staff learning and training.

NECA’s experience within the Vocational Education and Training (VET) sector also suggests that current standards haven’t always produced quality, job ready graduates with the necessary skills required by the industry.

Improving the delivery and appeal of apprenticeships

NECA was selected by the Federal Government to deliver the Alternative Pathways Project (APP), a series of industry-led pilots testing alternate training approaches to improve the skills, industry-readiness and diversity of apprentices and to better promote the benefits of a career in the sector.

The program commenced in 2016 and focused on four Core Activity areas:

1. Training relevance to industry needs.

2. Training for new business opportunities.

3. Attracting new and diversified entrants.

4. Workplace support and its effectiveness.

31

NECA Annual Review 2017

Understanding the value and quality of pre‑apprenticeship

To understand specific industry and sector training requirements/gaps, NECA undertook significant research and actively engaged with a range of stakeholders to examine the design and delivery of pre-apprenticeship programs.

It was clear from the findings that pre-apprenticeships are a valuable tool helping prepare the students for an apprenticeship and reducing costs for employers by providing work-ready employees.

The challenge for the sector is to develop consistent, industry and sector specific requirements and feed those into pre-apprenticeship program design to ensure quality pre-apprenticeship programs are delivered across Australia. Critical skills identified as needing greater attention and development include hand-skills and maths.

Encouraging a greater diversity of apprentices

There are a number of reasons why an electrotechnology apprenticeship does not currently have a greater diversity of applicants with under-representation of mature-age students and females.

Creating greater awareness and more favourable conditions for mature-age and female apprentices is an important step towards addressing the skills shortage across the sector

Mature-age apprentices

NECA has recommended that Federal and state governments provide payroll tax relief for mature-age apprentices (21 years and over) who are currently more expensive to employ than students who enter an apprenticeship straight from school. Despite acknowledging that mature-age apprentices perform at a higher level and have more skills than school-leavers, employers are reluctant to take them on due to the higher pay rate.

Female apprentices

NECA’s APP project took a multi-dimensional approach to identify challenges in increasing the number of females in the industry. It included an audit of current research, interviews with females working in the industry, and discussions with Partner Providers on successful strategies to attract female apprentices.

The findings showed that women are an under-utilised resource and identified barriers to reaching and recruiting women into electrical apprenticeships – the most common included:

• Stereotypes and the perception of women on a job site.

• Lack of information available on the electrical trade as a career option.

• Difficulties in achieving a work/life balance.

• The male dominated environment.

• Lack of mentoring programs and networks for women.

We identified a number of opportunities to attract women into the trade, better promoting the benefits of an electrotechnology career to female sporting clubs, school careers advisors and parents – particularly mothers who are the greatest influence on their children’s career choice.

Women also need better support through ‘hands on’ teaching, training, mentoring, women’s support groups and monitoring the role of employers supervising women apprentices.

Once more women enter the work force, we’re confident it won’t take long to balance out the male dominated environment.

“Once more women enter the work force, we’re confident

that it won’t take long to balance out the male

dominated environment.”

NECA Annual Review 2017

Western Australia ChapterIn 2017, NECA Western Australia welcomed more than 300 new members, hired 160 new apprentices, graduated 87 new tradespeople through the Electrical Group Training (EGT) scheme and provided training for over 1,600 apprentices at the College of Electrical Training (CET).

With membership growing to 1,323 in 2017, we experienced a significant increase in demand for our technical and legal services, responding to more than 10,000 technical queries from members.

Growing our industry footprint

As the Western Australian market continued to operate under difficult trading conditions, the EGT provided an invaluable service to members who, in many cases, chose not to direct indenture apprentices, engaging apprentices through the EGT when they have work for them. In 2017, more than 300 electrical contractors used the services of an EGT apprentice.

The CET continues to deliver an enormous level of training to our industry, training approximately half of the electrical apprentices in Western Australia and completing the pre-apprentice training for almost 200 budding electrical apprentices. CET also provided an extensive range of post-trade training to almost 4,000 tradespeople.

NECA Legal Western Australia, has supported members with enterprise agreements, assistance with Industrial Relations disputes, contractual advice and debt collection. In 2017, NECA Legal helped members collect more than half a million dollars in outstanding payments.

Member Services

Over the year we provided a number of new and/or enhanced member services:

• Technical Knowledge Base

– Our electrical industry Technical Knowledge Base (TKB) is regularly accessed by more than 2,200 users in Western Australia alone with more than 23,000 article views and almost 6,000 searches conducted in 2017.

• The second intake of our Future Leaders Program was completed.

• The EnergySmart program commenced – training and accrediting electricians so they can provide energy efficient recommendations and advice to consumers.

• Our seminars and information evenings were well supported by large numbers of members. Presentation topics included Contract Administration & Commercial Awareness, Security of Payments and Wiring Rules. We also offered 12 Technical Titans industry talks and four Mental Health Awareness sessions.Garry Itzstein,

Executive Director

NECA Annual Review 2017

33

Advocacy and Community work

NECA put our members’ views to the Western Australian Government, Western Power, Horizon Power, Energy Safety and the Department of Training and Workforce Development in relation to:

• Working Live regulations

• Changes to the Electrical (Licensing) Regulations 1991

• Safe Working Guidelines for Electrical Workers and Electrical Apprentices

• Voltage rises

• Decreasing customer-funded costs with Western Power

• Increasing opportunities for contractors to obtain Western Power Contestable Work

• Improving channels for the provision of non-standard supply from Western Power.

We met with the Hon Bill Johnston, Minister for Mines and Petroleum, Commerce, Industrial Relations, Electoral Affairs and Asian Engagement, to discuss unfair contracts. NECA also discussed the issue of Synergy competing directly with electrical contractors in the PV sector with the Hon Paul Papalia, Minister for Tourism, Racing and Gaming, Small Business, Defence Issues, Citizenship and Multicultural Interests.

Events and Awards

Our industry events continued to be well supported. A lot of members joined us for our Golf Day and we received record numbers of entries for the NECA Excellence Awards with over 600 people joining us at the presentation event.

Congratulations the Western Austarlian award winners who qualified for the 2017 National Awards in Sydney and won the National Award or received a commendation for their category:

• Winner: RCR Water & Water Corporation – Industrial Small (project)

• Winner: DESA Australia – Voice, Data, Communications & Audio Visual

• Commended: Insight Electrical Technology – Work, Health & Safety Management System (company)

• Commended: Downer – Commercial Medium (project)

Congratulations also to one of our CET lecturers, Greg Morgan, who received a Certificate of Commendation in the National Awards and to EGT Apprentice, Justin Bennet who was the runner-up in the National Industrial Apprentice award.

Looking into 2018, we see steady membership growth and have confidence that market conditions will improve. Based on this, EGT anticipates hiring at least 150 new apprentices ensuring the total number of EGT apprentices remains in excess of 500. This will also help maintain our dominant position as the leading provider of industry training at our two colleges.

Garry Itzstein Executive Director

NECA Annual Review 2017

Winner of the Commercial – Small category, 2017 NECA WA Excellence Awards

Electek: The Centre for Entrepreneurial Research & Innovation, Nedlands WA

NECA Annual Review 2017NECA Annual Review 2017

Non-compliant products – we’re not there yetNon-compliant products (NCP) are still a concern at each stage of the electrotechnology supply chain. And rightly so given the safety threat they pose to electrical contractors and consumers.

While we’re definitely not there yet in terms of stamping out these dangerous products, we’ve made progress and NCPs remain firmly fixed in NECA’s sights.

Awareness is half the battle

In 2013, a survey conducted by NECA, as part of the Does it Comply information campaign in conjunction with Voltimum and Standards Australia, found that over 75 per cent of respondents had seen NCPs either sold, or installed in the Australian market. By 2014, a smaller survey conducted by Master Builders in Queensland reported the number of members who had found NCPs across the full supply chain in the electrical industry was 17.6 per cent (40 per cent across all industries).

NECA’s 2017 Market Monitor showed that as a result of greater awareness, thanks to campaigns such as Does it Comply, electrical contractors understand the risks of non-compliance with 97 per cent of respondents indicating that they generally ensure a product is compliant either by:

• Checking for compliance marks, certificates or Australian Standards numbers or ID (52 per cent).

• Buying marketing leading brands and purchasing from known Australian suppliers or wholesalers (44 per cent).

• Researching the product to ensure it is compliant and has been inspected by a reputable authority (20 per cent).

• Checking the component/data specification sheets (6 per cent).

36

NECA Annual Review 2017

Taking Responsibility

Along with awareness has come accountability with 40 per cent of respondents indicating that responsibility, should a product fail and result in legal implications, rests with the contractor.

Compliance is also the most important driver of product choice for 99 per cent of the 2017 Market Monitor respondents followed by availability (97 per cent) with value dropping to the third spot (93 per cent).

We’ve still got a way to go

NECA has raised concerns around the lack of enforcement of consequences against distributors of non-compliant products and the lack of product batch testing to ensure quality and measurement of performance compared to Australian Standards.

Our approach

NECA will continue to advocate the importance of legislation, and enforcement of that legislation to prevent NCPs entering the Australian marketplace. We will continue to develop stronger partnerships with members, regulators and Standards Australia to increase the breadth and depth of random batch testing of products.

We also believe that NECA should take over the management of the Electrical Equipment Safety System database which records the registration details of responsible suppliers of electrical equipment in Australia and New Zealand. We could provide an industry led solution that delivers information and access to all relevant stakeholders, regulators and authorities.

8%

40%

33%

16%Contractor

Manufacturer

Supplier

Other

“NECA will continue to

advocate the importance of

legislation, and enforcement of that legislation

to prevent NCPs entering the Australian marketplace.”

NECA Annual Review 2017

South Australia and Northern Territory Chapters2017 saw several exciting initiatives launched by the NECA SA/NT Chapter including the establishment of our group training company – NECA Careers and Apprenticeships.

NECA Careers and Apprenticeships have been undertaken firstly to provide quality training and ensure the required supply of well-trained, competent tradespeople to meet our industries’ needs both now and in the future.

Secondly, and possibly more importantly, to provide greater control of the management of the process to improve the quality and breadth of training available to apprentices and trainees.

A valuable addition to the suite of products and services available to our members was the introduction of the Technical Knowledge Base (TKB), an online technical search engine, developed specifically for the SA/NT electrical, communications, refrigeration and air conditioning industries.

2017 saw a dramatic rise in work associated with the new, critically important, training package development system. NECA SA/NT continues to Chair the Industry Reference Committee (IRC) which has carriage of the development and maintenance of our trade training programs.

I’m particularly disappointed to see little progress made by the Security of Payment Roundtable – a forum responsible for reviewing the Senate Economics Reference Committee 2015 inquiry into insolvency in the Australian construction industry. This is an extremely important matter because of the continuing insolvencies in the building and construction industry which impact all participants in the supply chain.

To offset this unfortunate delay in meaningful reform, NECA SA/NT has been a key player in the establishment of a Specialist Contractors Association in SA which seeks to address the unfair contract terms and shift of risk to sub-contractors so prevalent in the building and construction industry in the State.

The year we established the NECA SA/NT Chapter through registration under the Fair Work (Registered Organisations Act) which has seen expanded marketing and communications with the NT Contractors and Government Departments.

Larry Moore, Executive Director

NECA Annual Review 2017NECA Annual Review 2017

38

NECA SA/NT again participated in the 2017 MBA NT Excellence in Building & Construction Awards seeing several fantastic electrical projects awarded. Our sponsorship and attendance at the awards provided us with a great opportunity to engage with electrical contractors in the NT. NECA, in association with Clipsal/Schneider, also provided a very successful Rewired Roadshow in Darwin, providing important information on the soon to be released Australian Standard AS/NZS3000.

We have also continued to provide representation and advocacy for the electrical and communications sector with industry stakeholders such as the Office of the Technical Regulator, SA Power Networks, Consumer and Business Services, Safework SA, Workcover Corporation, SA Government Small Business Roundtable, manufacturers and wholesalers.

Our representation included acting as Chair of Energy Skills SA (state industry skills board), Director of Energy Skills Australia (national industry skills council), member of SafeWork SA – Construction Industry OHS Committee, and the Australian Refrigeration Council (national licensing regulator for the refrigeration and air conditioning industry). We’ve continued to provide industry assessors for the Administrative & Disciplinary Division of the District Court of SA in relation to electrical contracting issues. In 2017, NECA SA/NT was also appointed as a Director of the Portable Long Service Leave Board.

Another very successful Industry Roadshow received very positive feedback on the quality of information provided and is the only source of Continuing Professional Development for our industry in SA.

Our NECA Industry Advisory Group experienced a particularly successful year, continuing to address issues facing electrical contractors such as promoting the use of licensed electricians and a, soon to be released, NECA Certified Contractor accreditation program.

Another successful members’ dinner included the presentation of the 2017 Excellence Awards, and the NECA Apprentice of the Year Awards where some of our brightest and talented apprentices were rewarded for their skills, knowledge and commitment to the trade. The event continues to showcase the excellent work of NECA members on high quality South Australian projects. I encourage all members to consider participating in the program in 2018.

We continued to excel in the provision of relevant information and services to members in a number of important areas including human resource management, industrial relations and technical and contractual matters, as well as actively participating and organising promotional and industry events.

I am also pleased we recorded a sound financial position for the Chapter for the 2016/2017 year, in spite of the ongoing economic difficulties experienced by South Australian members.

I would like to take this opportunity to acknowledge and thank the sponsors of the many events that we held throughout the year and to personally thank the Committee of Management and the NECA SA/NT team for their untiring dedication, commitment and support of the Association.

Larry Moore Executive Director

NECA Annual Review 2017NECA Annual Review 2017NECA Annual Review 2017NECA Annual Review 2017

Winners of the Commercial – Large Project Category, 2017 NECA South Australia & Northern Territory Excellence Awards and 2017 NECA National Excellence Awards

Nilsen (SA): The New Royal Adelaide Hospital, Adelaide, South Australia

(low res)

NECA Annual Review 2017NECA Annual Review 2017

ACRS ReportThe Australian Cablers Registration Service (ACRS) is the second largest Registrar of Cablers in Australia providing the best value registration service in the country and a fast, reliable service.

Installation of any equipment that will be connected to the telecommunications network can only be performed by a technician with a current cabling registration. This includes cabling for monitored security alarms, access control systems, closed circuit TV, extra phone lines, internet connected computers, building automation and smart home systems.

ACRS is a wholly owned and operated subsidiary of NECA and is licensed by the Australian Communications and Media Authority (ACMA).

ACRS also advocates to the Communications Minister, ACMA and the NBN on behalf of cablers to raise and have concerns addressed and to ensure ACMA regulations are effective in ensuring quality without being too restrictive on legitimate businesses.

ACRS ensures that competency levels are appropriate for registered cablers to guarantee the high quality of cabling work across Australia and keeps its registered cablers up to date through quarterly e-news bulletins on the latest issues in this rapidly changing field of technology.

Recent articles have covered topics such as Next-Generation Broadband Systems Deployment, Smart Wiring, Cabling Compliance, Cyber Security and Preventing Damage to Fibre.

2017 highlights

• In 2017 ACRS grew registrations to around 25,500 across open, restricted and lift.

• We’ve adapted well to the new ACMA competence requirements for registration in the lead up to the roll out of the National Broadband Network (NBN).

• Our website, www.acrs.com.au keeps Cablers in touch with the latest news and regulatory requirements and in 2017 we significantly upgraded the site, making it more user-friendly and visually appealing.

• We partnered with other Registrars to create the Find a Registered Cabler website at http://www.registeredcablers.com.au. ACRS Cablers can register on the site making it easy for consumers to find them when connecting their premises to the internet.

• ACRS participated in Integrate 2017, an industry event which brought together world-renowned industry speakers, and offered education programs, networking events, and global product launches.

ACRS is one of the leading Registrar of Cablers in Australia and being part of NECA we have a strong understanding of industry issues, along with the influence to ensure our member’s voices are heard.

Peter Lamont Director

Peter Lamont, Director

NECA Annual Review 2017

41

Cabling Registration run by the industry, for the industry

The Australian Cabler Registration Service (ACRS) provides a fast, reliable and low-cost registration service for the electrical and communications industry.

Peace of mind costs less than 60c a week! Register with ACRS and reap the benefits of being with the only Australian electrical specialist registry while avoiding a hefty fine.

It is illegal for anyone other than a registered cabler to install or maintain cabling that connects to the telecommunications network. So if you are installing any equipment that will connect to the network – from smart home systems to extra phone lines – you need a current cabling registration.

Carrying a current cabling registration card confirms you have completed the relevant training and gained the professional experience to complete the work to the customer’s expectations.

Why choose ACRS?

• Fast, reliable personalised advice and service from our expert staff

• Quarterly updates providing the latest cabling news, industry issues and training information

• Comprehensive website www.acrs.com.au with directory of training organisations and Cabler Quick Search

• Range of registration and renewal options – online, in person, email, mail or fax

• Wholly owned subsidiary of NECA – the peak industry body for electrical contractors

• Licenced by Australian Communications & Media Authority.

Cabler registration fees – why pay more?

1 year 3 years

ACRS Cabler Registration Service

$35.00 $88.00

ASIAL N/A $91.00

BICSI Registered Cablers Australia

$38.50 $88.00

FPA Australia N/A $87.50

TITAB $42.00 $94.00

Register with ACRS now

Call ACRS registration service on 1300 667 771 or visit www.acrs.com.au

NECA Annual Review 2017

Member BenefitsNECA members have access to a great range of national and state benefits including advice, education, discounts and networking opportunities.

Education and training

Advocacy and representation

A range of technical and business courses ranging from legislation and policy changes through to human resources and marketing help you manage your business, keep your skills-up-to-date and increase your competitiveness.

NECA also trains and employs around 4,800 apprentices across Australia with the majority having the opportunity to gain on-the-job experience with NECA members.

NECA is the voice of the electrotechnology industry in Australia, lobbying governments, regulators and industry bodies on members’ behalf.

Through our bi-annual Market Monitor survey we find out the issues and concerns that are top of mind for you, and can then develop policy recommendations and lobby the relevant parties to improve conditions across the sector.

Tools and resources

NECA’s Technical Knowledge Database (TKB) is an online searchable database of Australian Standards, guidelines, Service and Installation Rules, codes of practice, legislation, changes, alerts and updates. A forum lets you ask questions and share your knowledge. Each state has a TKB with accurate, up-to-date information to help improve members’ productivity, safety and accuracy.

Your NECA state office can also provide templates, standard contracts etc. to help you manage your business administration.

NECA Annual Review 2017

43

Customised advice

Events and Networking

Member discounts and services

As well as our electrotechnology experts who can help with your technical questions, NECA has a number of experts who can provide you with specific advice on legal matters, industrial relations, human resources and Workplace Health and Safety queries.

NECA’s annual National Excellence Awards and National Conference bring together members from across Australia, providing an opportunity to hear about the latest industry trends, develop your business skills and celebrate the achievements of your peers in a relaxed, friendly environment.

Local state events such as business lunches, race-days and golf days are a great way to meet other members in your state.

Being an industry association representing thousands of members, we can negotiate discounts and offers on products and services that support your business. National benefits, available to all members, include discounts on fleet vehicles, vehicle servicing, reduced rates on health insurance and telecommunication, and a quarterly Electrical Connections magazine.

Each NECA State Office provides a different package of discounts and benefits including Fuel Cards, Trade Services and PPE. Visit the NECA website (www.neca.asn.au) or contact your state chapter to find out what’s available in your state.

NECA Annual Review 2017

Contact UsNECA ACT

1/2 Yallourn Street Fyshwick ACT, 2609 Ph: 02 6280 5580 Facsimile: 02 6280 4662 Email: [email protected]

NECA SA

213 Greenhill Road, Eastwood SA, 5063 Ph: 08 8272 2966 Facsimile: 08 8373 1528 Email: [email protected]

NECA WA

Unit 18, 199 Balcatta Road Balcatta WA, 6021 Ph: 08 6241 6100 Facsimile: 08 9240 4866 Email: [email protected]

NECA NSW

Level 3, 28 Burwood Road, Burwood NSW, 2134 Ph: 02 9744 1099 Facsimile: 02 9744 1830 Email: [email protected]

NECA TAS

PO Box 620 North Hobart TAS, 7002 Ph: 03 6234 3464 Email: [email protected]

NECA NT

Please contact our SA office for NT enquiries. Ph: 08 8272 2966 Facsimile: 08 8373 1528 Email: [email protected]

NECA QLD

Suite 1.5 Ian Barclay Building 460–492 Beaudesert Road Salisbury QLD, 4107 Ph: 07 3276 7950 Facsimile: 07 3276 8108 Email: [email protected]

NECA VIC

Level 12, 222 Kings Way South Melbourne VIC, 3205 Ph: 03 9645 5533 Facsimile: 03 9645 5544 Email: [email protected]

NECA NATIONAL

Level 4, 30 Atchison Street St Leonards NSW, 2065 Ph: 02 9439 8523 Facsimile: 02 9439 8525 Email: [email protected]

www.neca.asn.au | +61 2 9439 8523 | ABN 78 319 016 742