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CCS Disability Action South Canterbury Inc 2018/19 Annual Report Te Pūrongo ā-Tau

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Page 1: Annual Report Te Pūrongo ā-Tau · Annual Report Te Pūrongo ā-Tau . Contents In an ever-changing world, the focus of CCS Disability Action continues to be ... General Manager’s

CCS Disability Action South Canterbury Inc 2018/19

Annual Report Te Pūrongo ā-Tau

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Contents

In an ever-changing world, the focus of CCS Disability Action continues to be one of positive social change. This can be from actions as straightforward as getting our language right to recognising and sponsoring disabled leadership, advocating for physical community change or supporting positive action that showcases the value of all New Zealand citizens.

Get in touchSouth Canterbury

03 684 7151 or 0800 227 2255@ [email protected]

2-4 Victoria Street, Timaru PO Box 585, Timaru 7940

www.Facebook.com/ccsDisabilityAction www.Twitter.com/ccsDisabilityA http://nz.linkedin.com/company/ccs-disability-action

www.ccsDisabilityAction.org.nz/ Registered Charity Number: CC33271

Discover the difference we make in people’s lives

across the region.

Local Committee Report 3

Regional Representative’s report 4

General Manager’s report 5

Our services 6

Our stories 9

Financial summary 12

Our people 15

Our supporters 16

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MY LAST THREE reports were all concerned at the financial situation we found ourselves in and stressed the need for us to face the financial challenge of returning our accounts to a significant surplus position. It is satisfying, therefore, to be able to report that – against a modest $327 surplus predicted in the 2018/19 budget – we recorded a surplus of $58,022 in our operational activities, which goes alongside a non-operational surplus of $70,150. This is a really significant achievement for which much credit must go to our General Manager Melissa Smith, our Regional Business Support Coordinator Sheryl Catchpole, and to our Service Manager Julie Fosbender and her dedicated team here in Timaru. I also think members of our Committee can take some credit, as their governance oversight contributed. We must remain vigilant to ensure this trend is continued. Personally, it gives me much satisfaction and the chance to change my theme to the more optimistic “onwards and upwards”.

During the year I attended two national gatherings: one along with Business Support staff from Regional and National Offices and the second of Governance members from throughout the country and National Board members. These meetings are of great value as they give

us the opportunity to keep abreast of, and indeed contribute to, developments in the organisation as well as the chance to interchange information with other Governance members. I am happy to report that our Branch is rated among the top CCS Disability Action performers.

I am sure that members are aware of our two holiday homes at Lake Tekapo. These units constitute a valuable asset to the Branch and contribute significantly to our income. During the year we restructured the rates so that now CCS Disability Action members with disabilities or who support people with disabilities can rent a home for $60 a night from Monday to Thursday and for $75 Friday to Sunday. For other members, the cost is $90 per night. All others pay $130. Compared with commercial rates in Tekapo, these prices represent extremely good value.

Geoff ClarkeLocal Committee Chair

Local Committee report

Onwards and upwards!

INCLUDING ALL PEOPLE 3

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Regional Representative’s report

Looking back, moving forward

Tēnā koutou katoa.

2018/2019 HAS BEEN a year of significant national projects, including refreshing Te Puāwaitanga and reviewing our Strategic Priorities, our Māori Disability Framework, Disability Leadership Framework and all business systems to achieve national consistency.

During the year, representatives of our branch membership and committees have attended finance, business and governance forums, being updated with the business of the organisation and the sector trends and providing that all important membership voice and local feedback.

Our membership voice is critical to ensure CCS Disability Action continues to be politically active, and to provide quality, relevant support and information to the people we serve, their families, whānau and the community.

David Matthews will step down from his role as Chief Executive on 30 June, 2020. He will be greatly missed. David has worked tirelessly for CCS Disability Action for nearly 20 years, being our Chief Executive for the last seven. David has led our organisation through enormous change as we approach the full implementation of the transformation of the disability sector. He leaves CCS Disability

Action on the front foot for a brave new world, and I wish David all the very best for the next part of his life’s journey.

I would like to thank Melissa Smith, our Southern Region GM, for her leadership and to acknowledge every one of our amazing staff, who do our wonderful work. A huge thanks to all past and present members of the Local Advisory Committees, Local Executive Committees and Local Committees. Your dedication, expertise and time commitment to CCS Disability Action is truly valued and much appreciated.

Thank you to our many supporters, ambassadors and donors, whose generous grants and donations make our work possible.

Whakawhetai ki a koe. Thank you, with appreciation and gratitude.

Simon TempletonRegional Representative

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ANNUAL REPORT 2018/19

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“We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.” JK Rowling

IN A HUMAN service organisation, the most important resource we can have is the people who choose to work with us. In South Canterbury, this team is led by a person who not only uses her magic every day to change the world, but she has found a team that do the very same thing each day. This team not only imagine better but they provide and support better. This reputation has led to increased referrals for many contracts that we have worked under for many years, and has also seen the beginning of the ACC Living My Life contract become a solid success in Timaru and the surrounding areas.

I am delighted to be able to report that for the second year in a row, the careful management of service delivery, invoicing and resource management has led to a better than expected result. In the year ending June 2018, we were able to deliver an operational surplus of $22,073 and for the year ending 30 June 2019 we have been able to extend this to $58,022.

The Local Committee’s determined focus on finances, coupled with the Service Manager’s attention to detail and

adaptability, have seen the branch continue to move in a positive direction.

With a continued focus on ensuring quality, local responsiveness and imagining better, each new contract offered has the team asking themselves how they will do justice to this work and the people they are working with. With work commencing under the ACC contracts and the opportunity to work with people under the new MSD-funded Employment Support contract, we continue to be excited about the ways we can support people to move in the direction of their choosing.

I would like to take this opportunity to thank the people who continue to choose us to be part of their lives, the staff team that do CCS Disability Action proud in the South Canterbury community, the people who volunteer to provide us with asset governance and local direction through our Local Committee, and the community in general for being open to the changes we are pushing for.

General Manager’s report

Imagining better

Melissa SmithGeneral Manager Southern

INCLUDING ALL PEOPLE 5

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Our services

THE TEAM IN South Canterbury have directly provided support to more than 200 people over the previous twelve-month period. This support equated to more than

22,000 direct support hours provided to individuals and families. This is an increase of more than 4,500 hours over the year (25.4%) in comparison to the year prior.

The majority of this increase in hours relates to the Supported Living contract, funded by the Ministry of Health. This contract has seen us continuing to receive strong referral numbers over the period of the year, and these referrals all bring further work hours for direct support staff.

In addition to this, over the year we have commenced work under the ACC-funded Living My Life contract. This contract started in October, and the continued level of referrals received in this area is viewed as positive feedback regarding the way this support is provided and facilitated in and around Timaru.

We continue to be fortunate to partner with disabled people and their families to develop Individualised Funding packages and provide this assistance. The use of the

CCS Disability Action is New Zealand’s largest pan disability support and advocacy organisation. We work in partnership with

disabled people, their families and whānau to have choice and control in their lives. Below are the range of services and

supports we offer our local community.

The team recognises the importance of connectedness to the community to support outcomes for people we are

working with, as well as quality in our work.

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Individualised Funding system means that people have greater control over the way in which they use their allocated funding to get the supports that will work for them and their whānau on a regular basis. To date over the year we have continued work with three people and commenced work with seven more people in this manner, with queries continuing to come in.

We continue to provide facilitation and direct support for people interested in gaining employment, and in this twelve-month period we have worked alongside four people that are now in employment, with two of those people being under 25.

For children and young people, we continue to work closely with families through the provision of the Ministry of Health funded Supported Lifestyles contract and the Intensive Wraparound

Service. Over this year, these contracts have seen us advocating strongly alongside families for access to education that is the same as the access their non-disabled peers receive. At the end of June 2019, we are working alongside 10 families who have young people that are either not attending school for the full school day or are not attending school at all. This advocacy and support continues to be a key function for the team working with families, as the learning and development needs of the child are not just important this year but for every year into their future.

For the South Canterbury branch, work continues to occur across the entire area that we are tasked to support. We have team members travelling into or based in Waimate, Geraldine, Temuka, Fairlie and many other smaller locations. To work

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ANNUAL REPORT 2018/19

across this area, we recognise that having local knowledge of communities and what is available is vital to us providing high quality support.

The team recognises the importance of connectedness to the community to support outcomes for people we are working with, as well as quality in our work. As such, the team hold membership on the Strengthening Families panel, Safer Community Council, Environment

South Canterbury have directly provided support to more than 200 people over the previous twelve-month period. This support equated to more than 22,000 direct support

hours provided to individuals and families.

Canterbury Total Mobility Committee, South Canterbury Supported Employment group, Timaru Public Transport Advisory Group and host the Health and Disability Network meetings. As well as this, we work in closely with the local teams for Work and Income NZ and Housing New Zealand, as well as the community Police. The team would like to take this opportunity to thank those involved in these groups and the many others that support the South Canterbury area.

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Scott was supported by CCS Disability Action as a child and describes being reconnected as a feeling of “coming home”.

Our stories

Paying it forward

SCOTT TUTTY HAS found a new sense of self helping others who, like him, have experienced a brain injury.

When the Timaru native was referred to CCS Disability Action’s ACC Living My Life service he was at a low-point. He became so focussed on what he wasn’t capable of that he’d lost sight of his strengths.

Scott was supported by CCS Disability Action as a child and describes being reconnected as a feeling of “coming home”.

Service Manager Julie Fosbender has been working with Scott for over a year. Since that time she has seen an enormous shift in his attitude towards himself and others.

“Scott is such a lovely, compassionate, personable man. When he first came back on board with us he was very inward looking. Now he’s focussed on the value he can bring to other’s lives. It’s fantastic to play a part in that,” she says.

With the nearest Brain Injury Association based in Christchurch, Scott felt like locals could benefit from more regular contact and support. “It can be very hard living with a brain injury. It’s important, I think, to connect with others with shared experiences,” he says. He’s been working alongside their Regional Liaison Officer and his two CCS Disability Action Support Workers to make his vision a reality.

The team have created a website, begun a series of “coffee and catch-up” style events and are looking to partner with other local agencies that also support disabled people.

In Scott’s eyes it wouldn’t have been possible without Julie working behind-the-scenes and the practical assistance CCS Disability Action has provided. “Julie is amazing,” he says. “She’s been so generous with her knowledge and contacts and my Support Workers have been a tremendous amount of help getting things up and running.” Last, but by no

We are privileged to share the stories of the people who we work alongside. Each person shapes our role in their lives, which is to

support them to achieve their goals, vision and ambitions.

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If you would like to learn more or connect with Scott’s group go to:

Braininjurytimaru.wixsite.com

Scott Tutty.

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ANNUAL REPORT 2018/19

means least, he also acknowledges the support of his “incredibly caring” wife and two children.

Scott, in turn, is relishing the opportunity to pay this investment in him forward to others.

“I’ve learnt so much about what’s available locally through this process and it’s huge to be able to share that. Hopefully we

can make a big difference for people and I would encourage anyone who is interested to come along!”

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Coming home

SUE AND HARRY Calder and their three children Aaron (26), Jessica (24) and Lockie (18) could never be accused of living a dull life. The couple, who now call Timaru home, have spent the last 20-odd years living and working in Papua New Guinea, Tonga, American Samoa and Vanuatu.

While it sounds like an adventure, it didn’t come without challenges, mostly due to concerns about whether Aaron, who has autism, was getting enough support. “It was an enriching experience. Aaron was happy, but we did often wonder if we had done the best thing for him as there was never any ‘formal’ support,” explains Sue.

Overseas, Aaron stood out from the crowd in a good way. “He was always really well accepted. People would take the time to say hello to him. It made him feel really connected to the people around us,” explains Sue.

The couple decided to move back to New Zealand, largely to help care for Harry’s dad who has Alzheimer’s.

Ironically, it was the transition back to ‘normal’ life that saw Aaron’s quality of life deteriorate. He had gone from being well-liked, to being anonymous. “When we first arrived here, he would say hello to everyone he walked past. But people didn’t say hello back and he eventually retreated inwards. It was really difficult to see him become so unhappy,” explains Sue.

The family were referred to CCS Disability Action to help them with Aaron’s Individualised Funding package.

Service Coordinator Gerry Pienaar has been working with Aaron for over a year, originally as a Community Support Worker.

Aaron primarily communicates using a few words and body language. Despite the communication challenges, the two quickly built a wonderful rapport, helped by a shared love of rugby and music.

“We have a lot of fun together,” says Gerry. “Aaron is a Crusaders supporter and I’m a Hurricanes supporter, so we often have good jokes about that,” he says.

As well as securing more funding for Aaron, the Timaru team have created a weekly routine that allows him to socialise and connect more with other people. He goes to swimming, he has weekly art classes and has become an active participant in an arts and drama group run for disabled people.

The support has made a massive difference. “The impact CCS Disability Action have had on Aaron’s life and our family life is huge. It is just so good to see our boy back to his old self again.”

Gerry Pienaar with Aaron Calder, a friendship that’s seen “the old Aaron” return.

INCLUDING ALL PEOPLE 11

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12 CCS DISABILITY ACTION

ANNUAL REPORT 2018/19

Financial summary

For the year ended 30 June 2019

Summarised statement of comprehensive revenue and expense

Revenue: Our revenue was received from

2019 $000’s 2018 $000’s

Our operating revenue was 1,143 912

Our expenditure was 1,085 889Operating surplus/(deficit) before bequests, gainson investments and gains on sale of assets

58 23

Bequests received 4 85

Less social innovation fund contribution - (4)

Grants received/(paid) - -

Realised gain/(loss) on sale of fixed assets - -

Realised and unrealised gain/(loss) on investments 63 33

Capital grants received 3 -

Other comprehensive revenue and expense - -

TOTAL COMPREHENSIVE REVENUE AND EXPENSE 128 137

Opening Society Funds as at 1 July 1,817 1,680

Total comprehensive revenue and expense 128 137

CLOSING SOCIETY FUNDS AS AT 30 JUNE 1,945 1,817

Summarised statement of changes in equity

Government contracts 81%

Other revenue 10%

Investments 7%

Other contracts and grants 1%

Funds raised by CCS DA 1%

Graph rounded to nearest percentage point

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INCLUDING ALL PEOPLE 13

Expenditure: Our funds were spent on

Summarised statement of financial position2019 $000’s 2018 $000’s

Current assets 464 418

Non-current assets 1,700 1,577

Total assets 2,164 1,995

Current liabilities 219 178

Non-current liabilities - -

Total liabilities 219 178

NET ASSETS 1,945 1,817

REPRESENTED BY:

Society Funds 1,945 1,817

Cashflows from operating activities 144 64

Cashflows from investing activities (149) (42)

Cashflows from financing activities - -

Opening cash and bank balances 231 208

TOTAL CASH AND BANK BALANCES 226 230

Summarised statement of cash flows

Staff costs inc training & development 82%

IT 3%

Property inc furniture, fittings & equipment 3%

Travel and accommodation 3%

Programme costs 1%

Other costs 4%

Depreciation 4%

Graph rounded to nearest percentage point

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14 CCS DISABILITY ACTION

ANNUAL REPORT 2018/19

Current Assets are assets that are cash or expected to be converted into cash within 12 months.Non-Current Assets include assets where the cost is allocated over a number of years, as well as investments. Current Liabilities are bills that are due to creditors, suppliers and employees.Equity (Society Funds) is the residual interest in the assets of the organisation after deducting all the liabilities. It balances to the Net Assets.Net Cash Flows refers to the difference between money going in or out of the organisation. Cash Flow from Investing Activities is the change in cash position resulting from the sale or purchase of assets and any gains (or losses) from investments.Cash Flow from Operating Activities are core business activities which provide the majority of an organisation’s cash flow.Operating Revenue is the money brought into an organisation.Operating Expenses is the ongoing cost for running the Society.Realised Gain is a gain resulting from selling an asset at a price higher than the original purchase price.Unrealised Gain is a profit position, resulting from any type of investment, which has yet to be cashed in.Total Comprehensive Revenue and Expense is the result of all operations of the Society during the year.

Some financial terms

Notes to the financial summary of CCS Disability Action South Canterbury IncA SUMMARY OF the CCS Disability Action South Canterbury Incorporated (“the Society”) audited financial statements for the year ended 30 June 2019 is shown in the Financial Summary section of this annual report. The summary financial statements have been prepared in accordance with PBE FRS-43 Summary Financial Statements.

The full financial statements have been prepared in accordance with Tier 2 PBE Accounting Standards as issued by the New Zealand External Reporting Board. The summary financial statements are presented in New Zealand dollars.

The amounts stated in these summary financial statements have been extracted from the full financial statements of the Society dated 15 October 2019, of which an unqualified opinion was given by our auditors, Crowe Horwath New Zealand Audit Partnership.

Copies of these are available from the Society. This summary has been authorised by Melissa Smith, General Manager on 15 October 2019 and has not been audited.

The summary financial statements do not include all disclosures provided in the full financial statements and cannot be expected to provide as complete an understanding as provided by the full financial statements of the Society.

The summarised financial statements should be read in conjunction with the statement of accounting policies and notes to the full audited financial statements.

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INCLUDING ALL PEOPLE 15

Our peopleCCS Disability Action is a membership-based organisation led by a National Board. Local governance committees, staff groups and local communities also guide our work. Here are just some of the

key people who supported our work this financial year.

Patron• Michael Mayman (from October 2018)

Local Committee• Geoff Clarke (Chair; finance

sub-committee)• Rosie Carruthers (finance sub-committee)• Barbara Elston• Paul Glass (co-opted then joined

October 2018)• Bernadette McRobie• Jeanie Muir-McNeill• Colin Shore (finance sub-committee)• Mark Thomson (co-opted then joined

October 2018)

Regional Representative• Simon Templeton (interim appointment

from February 2019)

General Manager• Melissa Smith

Regional Management TeamService Manager• Julie Fosbender

Regional Coordinator Business Support • Sheryl Catchpole

Regional Disability Leadership Coordinator• Prudence Walker (until July 2018) • Matthew Whiting (from August 2018)

Regional Quality Coordinator• Sue Connor

Regional Kaimahi Whānau• Ma-rea Clayton

Regional Fundraising Coordinator (until July 2018) • Lyn Anthony

62 children, families and whānau who received

services over the year.

140 youth and adults who received support over

the year.

318 members of the local branch.

1814 Mobility Parking Permit users in the

branch area (and 33 organisation permits).

164 Total Mobility users supported in the

branch area.

83 people who generously donated to the branch.

The year in numbers

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CCS Disability Action is grateful for the supportreceived from government and other agencies, individuals,

life members, trusts and foundations during this year.

Our supporters

Funders• Anstiss Garland

Charitable Trust• Air Rescue Services• Aoraki Foundation Health

Endowment Fund• James Stewart Memorial

Fund• P A Blackmore Charitable

Trust• Pub Charity Ltd• South Canterbury Trusts

(Perpetual Guardian)• The Southern Trust• Sensory Garden

Donation

Bequests• Bequest ID James

Lawyer (Tripp Rolleston & Co)

• Estate A M Murray (Aoraki Legal)

Branch-Appointed Life Members• Rosie Carruthers• Chris Gallagher• Ellwyn Mackie• Michael Mayman• Kevin O’Loughlin