annual report - spcaa
TRANSCRIPT
MESSAGE FROM THE EXECUTIVE DIRECTOR
ADMINISTRATIVE
BOARD OF DIRECTORS
DATA FIGURES
HUMAN RESOURCES
WORKPLACE SAFETY
PROGRAMS
ROAD TO SUCCESS
UNITS OF SERVICE
3
4
5
6
7
8
9-28
29-37
38-39
TABLE OF CONTENTS
4
WILLIAM D. POWELL, JR.
EXECUTIVE DIRECTOR
YEARS WITH AGENCY: 45
ROGER CARDENAS
DEPUTY DIRECTOR
YEARS WITH AGENCY: 21
HEALTH SERVICES DIRECTOR
WHITNEY QUICK, CPA
CHIEF FINANCE OFFICER
YEARS WITH AGENCY: 17
MELINDA HARVEY
PLANNER/GRANT WRITER
YEARS WITH AGENCY: 11
ADOLFO PEREZ
EXECUTIVE ASSISTANT
YEARS WITH AGENCY: 32
ADMINISTRATION
5
BOARD PRESIDENT BOARD MEMBERS
Erasmo Magallanes—Hockley County Judge Jim Barron
Judge Duane Daniel
Judge Rusty Forbes
Ronn Garcia
Robert Hanneman
Joe Hargrove
Sara Hernandez
Judge Pat Henry
Marilyn Jennings
Mayor W. H. Johnson
Mayor Louise Jones
Patrisha Manzano
Nora Marquez
Michael Rangel
Rickie Redman
Alma Rodriguez
Jason Sanchez
Dr. Robin Satterwhite
Billy Stone
Dolores Torres
Dianne Washington
BOARD FIRST VICE PRESIDENT
George Gonzales—Hale County
BOARD SECOND VICE PRESIDENT
Danny Marquez—Lamb County
BOARD SECRETARY
Viola Olivares—Lubbock County
HEAD START REPRESENTATIVE
Lance Stanford — Lubbock County
BOARD OF DIRECTORS
SPCAA ANNUAL BOARD DINNER AND TRAINING
On April 18, 2019, SPCAA held its annual board dinner and training at Spirit Ranch, Lubbock, Texas. Guest Speaker was Denise Harlow, Chief Executive Officer for the Commu-nity Action Partnership. Ms. Harlow spoke on the im-portance of being involved on the Board, the Community Action network, and supporting worthy causes that help communities.
6
PAYROLL CHECKS ISSUED BY
SOUTH PLAINS COMMUNITY ACTION
15,260
NUMBER OF W-2s MAILED OUT
BY SPCAA
992
TOTAL VENDOR PAYMENTS ISSUED
17,122
NUMBER OF FORM 1099s
426
DATA FIGURES
7
At South Plains Community Action Association (SPCAA), we be-lieve the strength of our organization is its people. We value integri-ty and honesty as core values, and embrace people with different cultures and backgrounds. Our employees are vital to the success of the organization, and work hard every day to overcome the many challenges involved, but also enjoy the many successes. While serving a large and diverse population of children, families, young adults, elderly, and physically challenged, the staff at SPCAA make it a priority to be the best they can.
FULL-TIME EMPLOYEES
450
PART-TIME EMPLOYEES
250
ANDY B. CATES
DIRECTOR OF HUMAN RESOURCES
YEARS WITH AGENCY: 13
Sexual Harassment Prevention
Customer Service Training
Dealing with Hostile Clients
Management Training
HUMAN RESOURCES
60 Trainings Topics Conducted
8
The Risk & Safety Division serves as a key program
for maintaining a safe working environment designed
to limit accidents and health exposures for employ-
ees in the organization. This is accomplished
through the Risk & Safety Officer helping to develop,
direct and carry out policies and procedures of the
organization, to minimize OSHA citation potential, re-
duce risk exposure or loss, and helping staff, clients,
and Board members understand areas of Health and
Safety.
18 AGENCY AUTO DELETION
1 PROPERTY DELETIONS
28 AGENCY AUTO ADDITIONS
1 PROPERTY ADDED
22 SAFETY/TRAINING CLASSES
2 REPORTABLE INJURIES
LARRY K. MARTIN
CORPORATE SAFETY &
PROPERTY
YEARS WITH AGENCY: 22
CORPORATE SAFETY & PROPERTY
9
SPCAA has been providing transportation since 1964; at the beginning these services were only for agency pro-
gram recipients. In 1980, SPARTAN Transportation was formed, and the earlier restrictions were removed, making
public transportation an option for all community members.
SPARTAN provides in-town and out-of-town rural public transportation for residents of seventeen counties regard-
less of age, sex, race, creed, color, and national origin. These services enable the general public the opportunity to
access employment, education, shopping, recreation, medical service providers, and social service agencies.
COUNTY ONE WAY TRIPS
BAILEY 1,726
COCHRAN 396
CROSBY 2,702
DICKENS 442
FLOYD 1,452
GARZA 1,696
HALE 42,115
HOCKLEY 23,363
LAMB 9,249
LYNN 1,005
MITCHELL 1,569
MOTLEY 202
RURAL
LUBBOCK 31,056
SCURRY 7,960
TERRY 8,601
YOAKUM 1,470
TOTAL 135,004
BRIAN BAKER
TRANSPORTATION
DIRECTOR
YEARS WITH AGENCY: 17
SPARTAN TRANSPORTATION
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HEAD START & EARLY HEAD START
South Plains Head Start serves children ages 3-5 at grantee operated centers and at
partner sites, including 11 area public school systems and the YWCA of Lubbock.
South Plains Early Head Start serves infants, toddlers and pregnant women at 4
grantee operated sites.
Head Start and Early Head Start provide comprehensive, high quality early childhood,
health, and integrated services. All aspects of the program focus on meeting child and
family needs on an individual basis. Assessments, document reviews, observations,
and interviews provide data of individual needs. Needs and services are tracked us-
ing the Child Plus Data Management System.
The Head Start Act of 2007 for School Readiness set some exciting and challenging
quality improvement targets for both Head Start and Early Head Start. Some are
highlighted on these pages.
PARENT, FAMILY AND COMMUNITY ENGAGEMENT
• Resource Fairs • Parent Engagement Activities
CARRIE ALTMAN
DIRECTOR
YEARS WITH AGENCY: 18
1111
COUNTY PROGRAM
NAME
CHILDREN
SERVED
PHYSICALS
COMPLETED
MEDICAL FOLLOWUPS
COMPLETED
DIAGNOSED
DISABILITY
DENTAL EXAMS
COMPLETED
DENTAL
FOLLOWUPS
COMPLETED
PREGNANT
CLIENTS
BAILEY MULESHOE ISD 62 59 1 7 57 25 0
COCHRAN MORTON ISD 30 30 0 3 30 9 0
CROSBY CROSBYTON ISD 18 17 0 2 18 6 0
FLOYD FLOYDADA ISD 56 55 0 4 53 14 0
GARZA WINDHAM HS 25 23 1 2 21 3 0
WINDHAM EHS 14 12 2 2 13 0 2
HALE
CREATIVE ZONES
HS 68 62 0 6 64 13 0
CREATIVE ZONES
EHS 28 28 3 2 27 0 3
HALE COUNTY HB 38 38 1 4 38 0 0
HOCKLEY
LEVELLAND
BUILDING BLOCKS
HS
61 60 1 5 57 15 0
LEVELLAND
BUILDING BLOCKS
EHS
25 25 0 1 22 0 2
LEVELLAND ISD
ABC 112 112 0 20 112 43 0
ROPES ISD 41 39 0 1 40 5 0
SMYER ISD 20 19 0 0 19 1 0
LAMB
LITTLEFIELD ISD 62 59 0 7 59 19 0
LITTLE STEPS 20 20 0 1 20 0 0
LITTLE STEPS EHS 14 12 1 1 13 0 5
SUDAN ISD 22 22 1 2 22 9 0
LUBBOCK
EDDIE
RICHARDSON 138 131 8 14 132 24 0
EDDIE RICHARD-
SON EHS 53 49 1 4 51 0 0
YWCA LEGACY 176 164 9 11 158 29 0
YWCA O’NEIL 20 20 1 2 19 2 0
YWCA CDC CCP 135 120 12 19 122 0 0
YWCA LEGACY
CCP 32 25 2 5 23 0 0
SLATON ISD 50 44 0 10 44 14 0
LYNN LYNN CO HB 19 18 1 2 18 0 0
TERRY
BROWNFIELD ISD 167 162 3 18 161 43 0
EHS CUB HOUSE 10 10 0 1 8 0 5
TERRY COUNTY
HB 19 16 0 2 16 0 1
YOAKUM FUTURE
SUCCESS 17 17 1 3 17 7 0
TOTAL 1,552 1,468 49 161 1,454 281 18
HEAD START & EARLY HEAD START 3300
SUCCESS IN PARTNERSHIPS
Partnerships are essential to the success of SPCAA in Head Start and Early Head Start. SPCAA partners
with eleven local Independent School Districts and the YWCA of Lubbock to provide Head Start and Early
Head Start services on the South Plains. Building a strong educational foundation early for a child is
essential.
EDDIE RICHARDSON CENTER HS/EHS
YWCA CDC Participated in the cardboard challenge.
Diaper Day!! Resource Fair connecting families with great resources.
YWCA CDC OF LUBBOCK
The Quality Day of Play was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. (Additional photos of the event.)
1122
HOME HEALTH & PRIMARY HEALTH CARE
COUNTY CLIENTS SERVED
CROSBY 51
DICKENS 1
GARZA 138
MOTLEY 2
TOTAL 192
• Health Risk Assessment
• Out-Patient Laboratory Tests & X-Rays
• Benefits Screening and Referral
• History & Physical Examination
• Two Medication Prescriptions per month
• Medical Nutrition Therapy Consultation
• Eligibility Determination
PRIMARY HEALTH CARE — This program is for those needing assistance with prescriptions and out-patient medi-
cal care. It is a co-payment program which contracts with pharmacies and medical clinics with minimal cost to eligible
clients. PHC clients are eligible for these services:
HOME HEALTH PROGRAM — These services are available throughout the entire
South Plains region, in the counties listed below. Both short-term and extended care
services are available. SPCAA’s knowledgeable staff can arrange for nursing care,
physical, speech and occupational therapy, social work, certified home health aides, and
a wealth of other services vital to the improvement of many challenging conditions.
South Plains Community action changes lives, embodies the spirit of hope, improving
the quality of life for residents of the South Plains. SPCAA Home Health is licensed and
certified through the Texas Department of Health.
COUNTY COMMUNITY CARE FOR
AGED & DISABILED (CCAD)
CONSUMER BASED
ALTERNATIVE (CBA)
HOURS
SERVED
REPEATED
SERVICES
FIRST TIME
SERVICES
BAILEY 5 0 61 3 2
COCHRAN 10 2 246 11 1
CROSBY 1 0 19.5 1 0
FLOYD 3 1 76.5 4 0
GARZA 5 0 69 5 0
HALE 9 2 236.5 9 2
HOCKLEY 45 8 719.25 31 22
LAMB 16 1 237 10 7
LUBBOCK 23 7 494.5 19 11
LYNN 1 0 26.5 1 0
TERRY 9 2 213.5 7 4
YOAKUM 1 0 16 0 1
TOTAL 128 23 2,415.25 101 50
ROGER CARDENAS
DEPUTY DIRECTOR & HEALTH
SERVICES DIRECTOR
YEARS WITH AGENCY: 21
2299
THE PARTNER ADVANTAGE
SPCAA Head Start and Early Head Start provides services on the South Plains partnering with elev-
en local independent School Districts and the YWCA of Lubbock. Community involvement builds
strong partnerships that enable children to participate and create teachable moments. Various ISD
staff and community leaders are welcomed into the facilities to read and provide educational experi-
ences to children.
WINDHAM HS/EHS
DAWN JONES—POST ISD
CREATIVE ZONES HS/EHS
PLAINVIEW POLICE DEPARTMENT
VETERAN’S DAY FUTURE SUCCESS, DENVER CITY ISD
GINGER WILSON—LIBRARIAN
FUTURE SUCCESS, DENVER CITY ISD
BUS & PEDESTRIAN SAFETY FUTURE SUCCESS, DENVER CITY ISD
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SENIOR COMPANION PROGRAM
The Senior Companion Program is a service initiative through which people age 60 and older provide assistance
and friendship to other elderly individuals who are homebound and, generally, live alone. By taking care of simple
chores, arranging transportation to medical appointments and offering contact to the outside world, Senior Com-
panions also provide respite care to relieve live-in-caretakers for short periods of time. They usually serve two to
four clients through 20 hours of weekly service. Senior Companions not only assist clients with chores such as
paying bills, grocery shopping, and finding transportation to medical appointments, they also help make the lives
of the people they serve less lonely. Many Senior Companions serve clients for several years and form the most
meaningful friendships in their lives.
According to the National Volunteer Center, if an individual were to be paid a rate comparable to their years of
experience and education for their many volunteer hours, that dollar figure would be $21.91. Currently, the Senior
Volunteers are paid a stipend of $2.65 per hour. The clients served by the Senior Companion program save hun-
dreds of thousands of dollars each year by having the same service provided through the Senior Companion
program at the $2.65 versus the $21.91 they would pay for a professional to assist them with their needs.
COUNTY COMPANION
VOLUNTEERS CLIENTS SERVED
FIRST TIME REPEATED SERVICES
HOURS SERVED
STIPEN / ESTIMATED WAGES PAID
BAILEY 2 2 6 230 4,160 11,024
COCHRAN 2 5 6 680 4,160 11,024
HOCKLEY 2 2 1 420 420 5,088
LAMB 16 36 6 200 200 33,257.50
LYNN 4 6 3 640 640 17,225
TERRY 5 6 3 920 920 16,536
TOTAL 31 57 25 3,090 35,690 94,154.50
VOLUNTEER APPRECIATION LUNCHEON
The Senior Companion Program held their Christmas Flannel & Frost Recognition 2019, in Levelland at the St. Michaels Parish Hall. They held a fun game of bingo with several winners of wonderful door prizes consisting of $10 United gift cards, fragrant bath bubbles and lotions, kitchen items, wonderful coffee mugs, Christmas ornaments, canisters of truffle chocolates, and much more. The grand prize was a 55" TCL 4K HDR Roku TV. Sev-eral Senior Companions from Tahoka, Brownfield, Littlefield, Muleshoe, Morton, Levelland and Post attended the luncheon. Food was catered by 509 Restaurant consisting of chicken fried steak, potatoes, gravy, veggies, rolls and sweet tea. Cherry cake served for dessert. The winner of the 55" smart TV was Lupe Montes from Tahoka!!
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PROJECT CHAMPS LUBBOCK
COUNTY of RESIDENCE CLIENTS SERVED
ANDREWS 1
BAILEY 1
BEXAR 2
CASTRO 3
CHILDRESS 1
COCHRAN 1
CROSBY 2
DALLAS 1
ECTOR 3
EL PASO 1
FLOYD 1
GAINES 1
GARZA 4
HALE 11
HOCKLEY 5
LAMB 8
LUBBOCK 270
LYNN 3
MIDLAND 2
PALMER 2
POTTER 1
RAINS 1
SCURRY 1
SWISHER 1
TARRANT 2
TERRY 9
WICHITA 1
YOAKUM 1
TOTALS 340
This program helps to improve the quality, availability, and
organization of health care and support service for individuals
with a medical diagnosis of HIV/AIDS. Funds will be used to
develop or enhance access to a comprehensive continuum of
high quality, community-based care for individuals and their
families.
Funding is specifically for individuals living with HIV and AIDS,
who need it most, and those without any other means of pay-
ing for needed care and treatment. This money pays for ser-
vices for an infected/affected person who either has no per-
sonal means of paying and/or whose insurance does not cover
the service.
Information included in this report was gathered from the AIDS
Regional Information and Evaluation System (ARIES), which
was developed by the State of Texas, the County of San Die-
go, the County of San Bernardino, and the State of California.
The goal of ARIES is to enhance services for clients with HIV
by helping providers automate, plan, manage, and report on
client data.
15
PROJECT CHAMPS LUBBOCK
SERVICE CATEGORY FUNDING
SOURCE
TOTAL
COST
UNITS OF
SERVICE
Housing Subsidy Assistance / Tenant Based Rental Assistance
(TBRA) HOPWA $93,840.64 112
Supportive Services / Case Management, Client Advocacy, Ac-
cess To Benefits / Services HOPWA $3,009.44 112
Case Management (non Medical) Ryan White $1,825.80 51
Health Insurance Premium Assistance & Cost Sharing As-
sistance Ryan White $3,196.71 13
Medical Case Management Ryan White $23,846.40 324
Mental Health Services Ryan White $5,705.00 38
Outpatient/Ambulatory Medical Care Ryan White $52,634.21 1,104
Rehabilitation Services / Speech Therapy Ryan White $5,952.12 91
Case Management (non-medical) Tx State Services $501.20 14
Medical Case Management Tx State Services $1,766.40 24
Rehabilitation Services / Speech Therapy Tx State Services $4,614.22 61
Food Bank / Food Vouchers State Services—R $2,028.00 338
Health Insurance Premium & Cost Sharing Assistance State Services—R $60.75 1
Medical Case Management State Services—R $5,520.00 75
Outpatient / Ambulatory Medical Care State Services—R $742.56 8
Referral for Health Care / Supportive Services State Services—R $45,431.89 679
Rehabilitation Services / Speech Therapy State Services—R $957.00 11
STOP THE BLEED is a
National awareness campaign intended to cultivate grass-
roots efforts that encourage bystanders to become trained,
equipped and empowered to help in a bleeding emergency
before professional help arrives. Our very own Lisa Keenan
conducts a training for Community Services staff on how to
stop an individual from bleeding out.
16
PROJECT CHAMPS EL PASO
This program helps to improve the quality, availability, and organization of health care and support service for individuals with a medical diagnosis of HIV/AIDS. Funds will be used to develop or enhance access to a com-prehensive continuum of high quality, community-based care for individuals and their families.
Funding is specifically for individuals living with HIV and AIDS, who need it most, and those without any other means of paying for needed care and treatment. This money pays for services for an infected/affected person who either has no personal means of paying and/or whose insurance does not cover the service.
Information included in this report was gathered from the AIDS Regional Information and Evaluation System (ARIES), which was developed by the State of Texas, the County of San Diego, the County of San Bernardi-no, and the State of California. The goal of ARIES is to enhance services for clients with HIV by helping pro-viders automate, plan, manage, and report on client data.
COUNTY of RESIDENCE CLIENTS SERVED
BEXAR 2
EL PASO 414
HARRIS 3
PRESIDIO 1
TOTALS 420
SERVICE CATEGORY FUNDING
SOURCE
TOTAL
COST
UNITS OF
SERVICE
Housing Subsidy Assistance/Tenant-based Rental Assistance (TBRA) HOPWA $141,007.34 333
Supportive Services/Case Management, Client Advocacy, Access to Benefits/Services HOPWA $3,127.89 123
Case Management (non Medical) Ryan White $2,607.28 104
Medical Case Management Ryan White $42,714.88 604
Medical Health Services Ryan White $1,680.00 24
Outpatient/Ambulatory Medical Care Ryan White $120,148.28 751
Case Management (non-medical) Tx State Services $175.49 7
Emergency Financial Assistance Tx State Services $692.58 3
Health Insurance Premium & Cost Sharing Assistance Tx State Services $2,970.24 42
Medical Case Management Tx State Services $1,360.00 20
Emergency Financial Assistance State Services—R $418.80 2
Medical Transportation Services State Services—R $105.50 25
Mental Health Services State Services—R $1,090.00 16
Outpatient/Ambulatory Medical Care State Services—R $16,762.40 427
Referral for Health Care/Supportive Services State Services—R $43,776.27 711
17
COUNTY CLIENTS
SERVED
ANDREWS 3,876
ARCHER 528
BAYLOR 1,176
BORDEN 0
BOSQUE 2,196
BREWSTER 1,152
BRISCOE 0
BURNET 13,764
CALLAHAN 10,056
CHILDRESS 1,272
COCHRAN 552
COLLINSWORTH 576
COOKE 10,428
COMANCHE 16,860
CORYELL 4,044
COTTLE 230
CRANE 0
CROCKETT 444
CULBERSON 756
DALLAM 3,348
DAWSON 4,692
DICKENS 648
DONLEY 348
EASTLAND 4,118
ECTOR 35,184
ELLIS 31,104
ERATH 8,712
FALLS 5,316
FANNIN 4,020
SUB-TOTAL 165,400
One of the most popular programs offered by SPCAA, the WIC program
is one of the vital sources of health care for low-income women and fami-
lies during and after pregnancy, as well as for infants and children up to
the age of five. WIC is also an important source of nutrition, education
and supplemental nutritious foods. WIC is very instrumental in the pro-
motion of the importance of breastfeeding and immunization for infants
and children.
WIC is not an entitlement program as Congress does not set aside funds
to allow every eligible individual participation in the program. WIC is a
federal subsidy program for which Congress authorizes a specific
amount of funds each year. The United States Department of Agriculture
is the funding source. WIC can be found virtually anywhere there is one
of the following:
WIC PROGRAM
• Hospitals • Mobile Clinics • Community Centers • County Health Department
• Schools • Migrant Health Centers & Camps
• Indian Health Services Facilities
• Public Housing Sites
GEARING UP FOR THE WIC INSERVICE
POSING IN FRONT OF THE NEW WIC CLINIC INSIDE
UNITED SUPERMARKET IN LUBBOCK, TX
18
WIC PROGRAM
COUNTY CLIENTS SERVED
FISHER 444
FOARD 228
FREESTONE 792
GAINES 7,584
GARZA 1,176
GLASSCOCK 0
GRAY 6,384
HALL 648
HAMILTON 780
HARDEMAN 624
HANSFORD 864
HASKELL 1,284
HARTLEY 0
HEMPHILL 456
HILL 9,168
HOCKLEY 6,180
HOOD 8,848
HOWARD 5,052
HUNT 10,716
HUTCHINSON 4,008
JACK 1,404
JEFF DAVIS 0
JOHNSON 28,716
JONES 1,512
KAUFMAN 11,112
KENT 0
KIMBLE 480
KING 0
KNOX 0
SUB-TOTAL 108,460
COUNTY CLIENTS SERVED
LAMPASAS 4,334
LIMESTONE 10,080
LIPSCOMB 348
LLANO 1,202
LOVING 0
LUBBOCK 76,812
LYNN 1,056
MCCULLOCH 1,692
MARTIN 744
MASON 0
MENARD 0
MIDLAND 28,308
MILLS 312
MITCHELL 1,344
MONTAGUE 1,720
MOORE 7,356
NOLAN 4,956
OCHILTREE 1,548
PALO PINTO 70,476
PARKER 16,668
PECOS 3,660
PRESIDIO 4,356
REEVES 3,204
REAGAN 660
ROCKWALL 12,000
ROBERTS 0
SAN SABA 1,345
SCHLEICHER 228
SCURRY 3,828
SUB-TOTAL 258,237
19
WIC PROGRAM COUNTY CLIENTS SERVED
STONEWALL 180
SHACKELFORD 168
STEPHENS 2,005
SHERMAN 348
SOMERVELL 816
SUTTON 576
TERRELL 0
TERRY 5,388
THROCKMORTON 0
UPTON 996
WARD 2,136
WHEELER 252
WILBARGER 5,964
WINKLER 1,404
WISE 10,418
YOAKUM 2,712
YOUNG 4,116
SUB-TOTAL 37,479
GRAND TOTAL 569,576
SPCAA WIC held its Ribbon Cutting ceremony celebrating
the opening of the first WIC Clinic inside a United Super-
market store in the State of Texas and possible the first of
its kind in the nation.
20
CHRISTY COLLEY
CHILD CARE SERVICES
DIRECTOR
YEARS WITH AGENCY: 19
Child Care Services (CCS) was started in 1991 as a contract between SPCAA and the Texas Department of Human Services. Through restructuring at the state level, Child Care is now run by the Texas Workforce Com-mission and the contract is between SPCAA and the local South Plains Workforce Development Board.
The Child & Adult Care Food Program (CACFP) was started in 1991 and their funding is provided by the US Dept. of Agriculture (USDA). The CACFP program provides needed services to child care facilities by reim-bursing them at a blended rate for eligible meals served to children, providing mandatory nutrition trainings and assisting child care providers with nutrition guidelines that must be met by the USDA.
CHILD CARE SERVICES CHILD & ADULT CARE
FOOD PROGRAM
COUNTY
#
PROVIDERS
# TX RISING
STAR
PROVIDERS
# CHILDREN
SERVED BY TWC
FUNDING
# CPS
CHILDREN
SERVED
# CHILD CARE
FACILITIES
# HEAD START
FACILITIES
# MEALS
SERVED
PER MO.
BAILEY 2 0 18 9 0 0 0
COCHRAN 0 0 6 1 0 0 0
CROSBY 1 0 56 12 0 0 0
DEAF SMITH 0 0 0 0 1 0 8,337
DICKENS 0 0 1 0 0 0 0
FLOYD 1 0 13 3 0 0 0
GARZA 1 0 8 5 0 1 8,733
HALE 5 0 140 75 0 1 27,593
HOCKLEY 8 0 168 51 1 1 39,179
KING 0 0 0 0 0 0 0
LAMB 3 0 44 11 1 1 52,562
LUBBOCK 104 29 4,430 1,000 18 1 669,424
LYNN 3 0 18 15 0 0 0
MIDLAND 0 0 0 0 0 2 27,566
MOTLEY 0 0 0 0 0 0 0
TERRY 4 0 90 29 0 1 4,106
YOAKUM 1 1 1 4 0 1 7,180
TOTALS 133 30 4,993 1,215 21 9 844,640
CHILD CARE SERVICES
The Quality Day of Play was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. The purpose was to educate parents on what to look for in quality child care and have a hands-on approach to what children learn through quality play. The event was attended by over 300 children and families, 14 Texas Rising Star providers, and 12 community partners. The Quality Day of Play was a huge success and will be put on again in 2020!
21
CCS is comprised of a two part system: 1) The Child Care Services program assists low-income parents with the cost of child care while they work or go to school or training. This allows parents to become more self-sufficient. 2) The Child Care Quality Im-provement Program staff recruits, trains and supports CCS contracted child care facilities. Through the quality program CCS staff mentors child care facilities who participate in the Texas Rising Star (TRS) program. The TRS program is a quality rating and im-provement system where providers that participate voluntarily meet higher than minimum licensing standards. All contracted CCS providers have access to CCS provider services staff, resource room, monthly in-person trainings, Fun Reading on the Go (FROG) bus, training and resource materials, and curriculum boxes. These resources help to support all CCS providers in deliver-ing higher quality child care to the families in our communities.
QUALITY IMPROVEMENT PROGRAM
MONTH
SERVICES
PROVIDED
# CAREGIVERS
TRAINED
# TRAININGS
PROVIDED
# COLLEGE
SCHOLARSHIPS
AWARDED
# CAREGIVERS
UTILIZING
RESOURCE RM
# PROVIDERS
VISITED BY
FROG BUS
# MILES
TRAVELED BY
FROG BUS
MAR-19 42 1 0 15 25 626
APR-19 67 2 0 30 30 686
MAY-19 24 1 5 12 32 679
JUN-19 42 1 0 18 0 0
JUL-19 87 1 0 16 0 0
AUG-19 53 1 14 18 0 0
SEP-19 36 1 0 11 29 677
OCT-19 56 2 0 24 29 669
NOV-19 43 1 0 15 30 657
DEC-19 36 1 0 18 30 670
JAN-20 33 1 12 33 32 719
FEB-20 22 1 0 8 27 639
TOTAL 541 14 31 218 264 6,022
CHILD CARE SERVICES
The “Quality Day of Play” was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. (Additional photos of the event.)
22
COUNTY WIOA
ADULT WIOA DW
WIOA YOUTH
CHOICES NCP SNAP E&T TAA TOTAL
BAILEY 5 0 2 13 1 37 0 58
COCHRAN 5 0 0 0 0 1 0 6
CROSBY 2 0 1 3 1 0 0 7
DICKENS 0 0 0 2 0 0 0 2
FLOYD 5 1 0 1 1 1 0 9
GARZA 1 0 2 1 0 22 0 26
HALE 28 2 7 45 24 139 5 250
HOCKLEY 10 3 6 37 10 155 0 221
KING 0 0 0 0 0 0 0 0
LAMB 4 0 2 7 1 1 2 17
LUBBOCK 72 9 65 385 170 328 2 1,031
LYNN 1 0 4 1 1 1 0 8
MOTLEY 0 0 0 0 0 0 0 0
TERRY 4 2 0 16 3 113 0 138
YOAKUM 0 0 0 3 1 0 0 4
TOTAL 137 17 89 514 213 798 9 1,777
South Plains Community Action Association is the managing contractor for the Work-
force Programs in West Texas. Working closely together with Workforce Solutions of
the South Plains, we are able to assist thousands of individuals with job access, training
programs and educational opportunities. The SPCAA Workforce program is capable of
connecting companies with good hard working people becoming an important invest-
ment for the community.
In 2015, the Workforce Innovation and Opportunity Act (WIOA) was enacted and re-
placed the old Workforce Investment Act (WIA). The purpose of WIOA is to better align
the workforce system with education and economic development in an effort to create a
collective response to economic and labor market challenges at the national, state and
local levels. WIOA’s new focus is to increase the employment, retention, and earnings
of participants, increase attainment of recognized credentials by participants, improve
the quality of the workforce, reduce welfare dependency, increase economic self-
sufficiency, meet the skill requirements of employers, and enhance the productivity and
competitiveness of the nation.
DON HILL
WORKFORCE
DIRECTOR
YEARS WITH SPCAA: 3
YEARS AT TWC: 40
AND RETIRED
WORKFORCE PROGRAM
23
CAREER
CENTERS LUBBOCK PLAINVIEW BROWNFIELD LEVELLAND MULESHOE
TOTAL SERVICES
JOB REFERRALS 25,094 6,276 2,347 3,432 211 37,360
NEW REGISTRATION IN
WORK-IN-TEXAS 5,767 1,005 460 637 76 7,945
JOB ORDERS TAKEN 3,234 412 289 267 51 4,253
TOTAL 34,095 7,693 3,096 4,336 338 49,558
Total Career Center Services Provided 176,432 Total Number of Employers Served on the South Plains 17,395
WORKFORCE PROGRAM
PLAINVIEW NEW OFFICE LOCATION RIBBON CUTTING
COMMUNITY OUTREACH FAIR
Certified Community Action Professionals Are dedicated Community Action leaders who want to create more opportunities within an organization
Chicago, Illinois // August 28 -30, 2019
2019 Annual Convention
24
COMMUNITY SERVICES PROGRAM
The CSBG Program was launched back in 1964 as a War on Poverty concept and conceived by the Economic
Opportunity Act. The objectives were not to do for people, but to make them aware of how to do for themselves
and to give aid whenever necessary. Community Services is a comprehensive program designed to assist low-
income participants transition out of poverty and work towards self-sufficiency.
COUNTY UNDUPLICATED INDIVIDUALS ASSISTED
BAILEY 392
COCHRAN 110
CROSBY 273
DICKENS 69
FLOYD 339
GARZA 273
HALE 799
HOCKLEY 700
KING 2
LAMB 503
LYNN 371
MOTLEY 60
TERRY 757
YOAKUM 148
TOTAL 4,796
HENRY TARANGO
COMMUNITY SERVICES DIRECTOR
YEARS WITH AGENCY: 22
230 ATMOS BLITZ
HOUSEHOLD SERVED AMOUNT SPENT
BAILEY 48 $4,868.18
CROSBY 28 $2,342.90
FLOYD 42 $2,083.61
GARZA 54 $4,074.19
HALE 139 $11,830.88
HOCKLEY 157 $12,795.98
LAMB 100 $13,500.00
LYNN 72 $5,987.69
TERRY 184 $15,333.43
TOTAL 824 $72,816.86
2,256
25
COMMUNITY SERVICES PROGRAM
The Comprehensive Energy Assistance Program (CEAP) is part of Community Services and the pri-
mary intent of CEAP is to make funds available to enable SPCAA to response to those low-income household
with their energy crisis. There are four components to CEAP, Energy Crisis, Elderly/Disabled, Co-Payment
and Heating and Cooling. The program operates year round or as funding is available and allows. CEAP co-
vers 14 counties in the West Texas Area. CEAP funds pay for utility bills (natural gas, electricity and pro-
pane), and disconnection notices.
COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP)
DUPLICATED HOUSEHOLDS
ASSISTED
UNDUPLICATED HOUSEHOLDS
ASSISTED
TOTAL
DOLLARS
IN
ASSISTANCE
COUNTY HOUSEHOLD
CRISIS
UTILITY
ASSISTANCE
HOUSEHOLD
CRISIS
UTILITY
ASSISTANCE
BAILEY 0 496 28 118 $92,561.90
COCHRAN 2 243 9 47 $40,635.82
CROSBY 8 423 33 91 $86,973.99
DICKENS 4 106 15 28 $27,375.07
FLOYD 28 548 35 112 $90,328.16
GARZA 21 315 55 71 $64,384.56
HALE 29 1,152 95 277 $242,451.78
HOCKLEY 13 984 47 213 $185,012.23
KING 0 2 0 1 $1,000.00
LAMB 16 720 84 170 $143,226.95
LYNN 49 646 78 140 $135,057.60
MOTLEY 4 96 14 26 $24,923.70
TERRY 84 1,045 143 227 $175,655.32
YOAKUM 17 386 34 81 $82,082.60
TOTAL 275 7,162 670 1,602 $1,391,669.68
26
COMMUNITY SERVICES PROGRAM
COUNTY HOUSEHOLD
ENROLLED
TRANSITIONED
OUT OF POVERTY
BAILEY 1 6
COCHRAN 0 0
CROSBY 1 5
DICKENS 0 0
FLOYD 1 3
GARZA 0 0
HALE 0 0
HOCKLEY 0 0
KING 0 0
LAMB 0 0
LYNN 1 1
MOTLEY 1 6
TERRY 4 10
YOAKUM 0 0
TOTAL 9 31
The Transition Out Of Poverty program (also known as T.O.P. or Case Management)
is funded by Community Services Block Grant (CSBG). This program assists low-income
individuals transition out of poverty by working to strengthen areas of clients’ lives by provid-
ing information, resources and referrals in their pursuit of short- and long-term personal,
professional, and financial goals.
South Plains Community Action Association enrolled 9 households into the Transition Out of
Poverty (TOP) program. A total of 31 individuals were transitioned out of poverty. Volunteer Income Tax Assistance
(VITA) Program — The Volunteer In-
come Tax Assistance (VITA) program
offers free tax help to people who gen-
erally make $55,000 or less, persons
with disabilities and limited English
speaking taxpayers who need assis-
tance in preparing their own tax returns.
COUNTY HOUSEHOLD
ASSISTED
BAILEY 9
CROSBY 1
DICKENS 3
FLOYD 1
GARZA 12
HALE 27
HOCKLEY 8
LAMB 37
LYNN 21
MOTLEY 2
TERRY 95
TOTAL 219
27
COMMUNITY SERVICES PROGRAM
Section 515 Multi-Family Apartments (USDA-RD)
UNITS
XIT Apartments—Littlefield 18
Plains West — Sudan 8
Morton Manor — Morton 10
Section 516 Farm Labor Housing (USDA-RD)
Windmill Village—Littlefield 20
Plains East—Anton 14
Morton Manor—Morton 20
Denver City Housing Authority
Multi-Family 20
Olton Running Water Draw Apartments
Multi-Family 12
Olton Community Triplex (TDHCA)
Triplex Multi-Family 3
Denver City Multi-Family Housing Development
Sunshine Villa 3
Levelland Multi-Family Duplex (TDHCA)
Multi-Family
(two bedrooms)
2
Levelland Multi-Family housing Development
(TDHCA)
Duplex Homes
(three bedrooms)
2
Spur Triplex (TDHCA)
Triplex (three bedrooms) 3
South Plains Regional Housing Authority is a govern-
mental entity of the State of Texas that provides decent,
safe, and sanitary affordable housing for families and
individuals residing in eight counties of the West Texas
area. SPRHA relies on a management agreement with
SPCAA for administration and supportive services. This
partnership allows both agencies to streamline and deliv-
er a more cost-effective service to target populations.
The Weatherization Assistance Program is de-
signed to help low families lower their energy con-
sumption by making their homes more energy effi-
cient. The WAP program installs measures such as
attic and wall insulation, window sealing, solar
screens, and CFLs, which lower the family’s energy
consumption and in turn lowers their monthly energy
bills. The program also ensure that health and safety
issues are addressed to ensure the safety of the occu-
pants within the home.
HOMES WEATHERIZED
COUNTY DOE
WEATHERIZED
HOME
LIHEAP
WEATHERIZED
HOMES
TOTAL
HOMES
WEATHERIZED
TOTAL
ASSISTED
FUNDS
BAILEY 0 0 0 $0
COCHRAN 1 1 2 $11,815.07
CROSBY 0 0 0 0
DICKENS 0 1 1 $4,500.27
FLOYD 0 1 1 $3,024.14
GARZA 0 2 2 $12,661.93
HALE 0 17 17 $70,156.63
HOCKLEY 1 9 10 $40,331.23
KING 0 0 0 $0
LAMB 1 0 1 $5,226.71
LUBBOCK 10 22 32 $119,451.53
LYNN 0 1 1 $6,837.20
MOTLEY 0 1 1 $5,675.68
TERRY 0 7 7 $36,298.60
YOAKUM 0 0 0 $0
TOTAL 13 62 75 $315,978.99
28
COMMUNITY SERVICES PROGRAM
SECTION 8 HOUSING (HCV)
NUMBER OF VOUCHERS AVERAGE COST PER
VOUCHER
NUMBER OF FAMILIES
ASSISTED
NUMBER OF FSS
PARTICIPANTS
NUMBER OF
APPLICANTS ON
WAITING LIST
366 $428 366 12 68
Section 8 Housing Choice Voucher Program (HUD, HCF) increase affordable housing choices for very low-income
families. Families with a tenant-based voucher choose and lease safe, decent, and affordable privately-owned rental
housing. It is the responsibility of a family (or qualified individual) to find a unit that meets their needs. If the family finds
a unit that meets the housing quality standards, the rent is reasonable, and the unit meets other program requirements,
the South Plains Rural Housing Authority executes a housing assistance payment contract with the property owner. This
contract authorizes SPRHA to make subsidy payments on behalf of the family. If the family moves out of the unit, the
contract with the owner ends and the family can move with continued assistance to another unit. SPRHA pays the rental
housing owner the difference between 30 percent of adjusted family income and an SPRHA-determined payment stand-
ard or the gross rent for the unit, whichever is lower.
FAMILY SELF-SUFFICIENCY (FSS) is a voluntary program for Section 8 participants who want to move to higher in-
come levels and become economically self-sufficient. The FSS program helps to identify and remove the barriers to
economic self-sufficiency and connects participants with appropriate community resources. An FSS plan is initially set
up for five (5) years or earlier if a family has shown evidence of being self-sufficient.
ROAD TO SUCCESS TERRY COUNTY — 2019 Back-To-School Back Pack Event held in Brownfield, Texas. This year over 1,100 back-
packs were provided and over 25 plus vendors participated in the event.
1122
HOME HEALTH & PRIMARY HEALTH CARE
COUNTY CLIENTS SERVED
CROSBY 51
DICKENS 1
GARZA 138
MOTLEY 2
TOTAL 192
• Health Risk Assessment
• Out-Patient Laboratory Tests & X-Rays
• Benefits Screening and Referral
• History & Physical Examination
• Two Medication Prescriptions per month
• Medical Nutrition Therapy Consultation
• Eligibility Determination
PRIMARY HEALTH CARE — This program is for those needing assistance with prescriptions and out-patient medi-
cal care. It is a co-payment program which contracts with pharmacies and medical clinics with minimal cost to eligible
clients. PHC clients are eligible for these services:
HOME HEALTH PROGRAM — These services are available throughout the entire
South Plains region, in the counties listed below. Both short-term and extended care
services are available. SPCAA’s knowledgeable staff can arrange for nursing care,
physical, speech and occupational therapy, social work, certified home health aides, and
a wealth of other services vital to the improvement of many challenging conditions.
South Plains Community action changes lives, embodies the spirit of hope, improving
the quality of life for residents of the South Plains. SPCAA Home Health is licensed and
certified through the Texas Department of Health.
COUNTY COMMUNITY CARE FOR
AGED & DISABILED (CCAD)
CONSUMER BASED
ALTERNATIVE (CBA)
HOURS
SERVED
REPEATED
SERVICES
FIRST TIME
SERVICES
BAILEY 5 0 61 3 2
COCHRAN 10 2 246 11 1
CROSBY 1 0 19.5 1 0
FLOYD 3 1 76.5 4 0
GARZA 5 0 69 5 0
HALE 9 2 236.5 9 2
HOCKLEY 45 8 719.25 31 22
LAMB 16 1 237 10 7
LUBBOCK 23 7 494.5 19 11
LYNN 1 0 26.5 1 0
TERRY 9 2 213.5 7 4
YOAKUM 1 0 16 0 1
TOTAL 128 23 2,415.25 101 50
ROGER CARDENAS
DEPUTY DIRECTOR & HEALTH
SERVICES DIRECTOR
YEARS WITH AGENCY: 21
2299
THE PARTNER ADVANTAGE
SPCAA Head Start and Early Head Start provides services on the South Plains partnering with elev-
en local independent School Districts and the YWCA of Lubbock. Community involvement builds
strong partnerships that enable children to participate and create teachable moments. Various ISD
staff and community leaders are welcomed into the facilities to read and provide educational experi-
ences to children.
WINDHAM HS/EHS
DAWN JONES—POST ISD
CREATIVE ZONES HS/EHS
PLAINVIEW POLICE DEPARTMENT
VETERAN’S DAY FUTURE SUCCESS, DENVER CITY ISD
GINGER WILSON—LIBRARIAN
FUTURE SUCCESS, DENVER CITY ISD
BUS & PEDESTRIAN SAFETY FUTURE SUCCESS, DENVER CITY ISD
1111
COUNTY PROGRAM
NAME
CHILDREN
SERVED
PHYSICALS
COMPLETED
MEDICAL FOLLOWUPS
COMPLETED
DIAGNOSED
DISABILITY
DENTAL EXAMS
COMPLETED
DENTAL
FOLLOWUPS
COMPLETED
PREGNANT
CLIENTS
BAILEY MULESHOE ISD 62 59 1 7 57 25 0
COCHRAN MORTON ISD 30 30 0 3 30 9 0
CROSBY CROSBYTON ISD 18 17 0 2 18 6 0
FLOYD FLOYDADA ISD 56 55 0 4 53 14 0
GARZA WINDHAM HS 25 23 1 2 21 3 0
WINDHAM EHS 14 12 2 2 13 0 2
HALE
CREATIVE ZONES
HS 68 62 0 6 64 13 0
CREATIVE ZONES
EHS 28 28 3 2 27 0 3
HALE COUNTY HB 38 38 1 4 38 0 0
HOCKLEY
LEVELLAND
BUILDING BLOCKS
HS
61 60 1 5 57 15 0
LEVELLAND
BUILDING BLOCKS
EHS
25 25 0 1 22 0 2
LEVELLAND ISD
ABC 112 112 0 20 112 43 0
ROPES ISD 41 39 0 1 40 5 0
SMYER ISD 20 19 0 0 19 1 0
LAMB
LITTLEFIELD ISD 62 59 0 7 59 19 0
LITTLE STEPS 20 20 0 1 20 0 0
LITTLE STEPS EHS 14 12 1 1 13 0 5
SUDAN ISD 22 22 1 2 22 9 0
LUBBOCK
EDDIE
RICHARDSON 138 131 8 14 132 24 0
EDDIE RICHARD-
SON EHS 53 49 1 4 51 0 0
YWCA LEGACY 176 164 9 11 158 29 0
YWCA O’NEIL 20 20 1 2 19 2 0
YWCA CDC CCP 135 120 12 19 122 0 0
YWCA LEGACY
CCP 32 25 2 5 23 0 0
SLATON ISD 50 44 0 10 44 14 0
LYNN LYNN CO HB 19 18 1 2 18 0 0
TERRY
BROWNFIELD ISD 167 162 3 18 161 43 0
EHS CUB HOUSE 10 10 0 1 8 0 5
TERRY COUNTY
HB 19 16 0 2 16 0 1
YOAKUM FUTURE
SUCCESS 17 17 1 3 17 7 0
TOTAL 1,552 1,468 49 161 1,454 281 18
HEAD START & EARLY HEAD START 3300
SUCCESS IN PARTNERSHIPS
Partnerships are essential to the success of SPCAA in Head Start and Early Head Start. SPCAA partners
with eleven local Independent School Districts and the YWCA of Lubbock to provide Head Start and Early
Head Start services on the South Plains. Building a strong educational foundation early for a child is
essential.
EDDIE RICHARDSON CENTER HS/EHS
YWCA CDC Participated in the cardboard challenge.
Diaper Day!! Resource Fair connecting families with great resources.
YWCA CDC OF LUBBOCK
The Quality Day of Play was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. (Additional photos of the event.)
31
SUCCESS IN PARTNERSHIPS
On April 1, 2019, SPCAA received a Notice of Award to provide Head Start and Early Head Start services in Midland County. The participants include 119 Head Start children and 56 Early Head Start children to include infants, toddlers and pregnant clients. SPCAA has partnered with Midland College to serve 20 children.
Mathnasium—where Math is fun!
PRE-K ACADEMY AT MIDLAND COLLEGE
SPCAA Head Start participated in Workforce Solutions Career
Expos across the South Plains allowing youth the opportunity to
explore career options.
32
THE PARTNER ADVANTAGE
Parents were able to select a book for their child to take home during a
presentation promoting 1,000 books before Kindergarten given by the Hock-
ley County Retired Schoolteacher Association.
Since 2015, Covenant has provided
SPCAA with $138,000 in funds to ad-
dress medical, dental, and mental
health needs of Early Head Start and
Head Start children.
SCHOOL READINESS IN ACTION The Head Start approach to School Readiness means that children are ready for school, families are ready to support
their children’s learning, and schools are ready for children.
WINDHAM HS/EHS LEVELLAND BUILDING BLOCKS HS/EHS COGNITION
Child uses matching
& sorting of objects
or people to under-
stand similar &
different characteris-
tics & identifies,
describes, com-
pares, & composes
shapes.
APPROACHES
TO LEARNING
Child manages
feelings and emo-
tions with support of
familiar adults & with
increasing independ-
ence.
PERCEPTUAL, MOTOR & PHYSICAL DEVELOPMENT
Child uses safe behaviors with support from adults and demon-strates knowledge of personal safety practices and routines.
SOCIAL & EMOTIONAL DEVELOPMENT
Child develops a sense of belonging through relationships with others & engages in and main-
tains positive interactions & relationships with other children.
LANGUAGE & LITERACY Child recognizes pictures and some symbols,
signs, or words and identifies letters of the alphabet and produces correct sounds
associated with letters.
EHS CUB HOUSE
EHS CUB HOUSE
LITTLE STEPS HS/EHS
LITTLE STEPS HS/EHS
33
NICOLE HUDSON (COVENANT
SCHOOL OF RADIOLOGY) — being
part of the WIOA team helped me
achieve my goal of becoming a radio-
logic technologist. By the financial
help provided from this program, I was
able to successfully attend, and com-
plete, my classes for my degree. In
turn, my daughter and I are now on a
brighter path for success. I can’t
thank Victoria enough for her patience
and professionalism during this time.
WIOA makes you feel a part of this
community onward to achieving your
goals!
ROAD TO SUCCESS NATHAN URIAH MCCRORY — The
Workforce Innovation and Opportunity
Act (WIOA) has impacted my life, ca-
reer, and future exponentially.
Through WIOA, I was able to attend
CDL driving school and pursue a new
career in a short amount of time.
Within a couple of weeks, I was em-
ployed by a trucking company where I
can use my CDL and tanker endorse-
ments that I earned through WIOA’s
support. I would like to thank Mr. Fore
and WIOA for their assistance in mov-
ing me towards a brighter future.
DILLON KEELING — A twenty-three year old, enrolled in the Workforce Solutions Youth Department’s WIOA
Youth Work Experience Program as a high school dropout. After achieving his GED, Dillon ’s Career Consultant
networked with a company in Lubbock called ServPro. ServPro provides services which include water damage
restoration, fire damage restoration, mold remediation, storm damage restoration, carpet cleaning, air duct
cleaning, and bio-hazard cleaning. Dillon was placed in work experience at ServPro until the funding limit was
reached. In Dillon Keeling’s case, ServPro found Dillon to be a valuable worker and kept him on as a full-time
employee after the completion of his work experience. ServPro kept him on not only for his great work ethic but
for his kind personality and respect for everyone. Dillon completed his work experience in November 2019 and
is still employed at ServPro.
“Before the Youth Program, I was in a tough spot in life and didn’t have a job or any work experience. It helped
me get the job I have now and feel like I was able to work myself from the bottom to the top spot in life, said
Dillon.”
Stephanie and daughter Riley began the Early Head Start program. At the time, Stephanie was a pregnant
mother while a senior in High School. At six weeks old, Riley entered the EHS program. She is now transi-
tioning into Head Start. Riley really loves her school, her friends, and all her teachers. “All the staff are lov-
ing and caring for my daughter and myself,” said Stephanie. They ask how classes are going; if I needed
anything; they are full of encouragement to keep me going. Stephanie has attended South Plains College in
the Surgical Tech program and transitioning into Texas Tech in the Summer of 2020. Stephanie has been
selected for a paid internship as a biomedical lab researcher. Stephanie strongly believes that being given
the opportunity to be in the EHS program gave her the strength to make any dreams a reality and the wis-
dom to realize that being a teen mom does not mean that life must stop. It may be a struggle at times, but
she knows one day she will make her daughter proud because so many people care and encouraged her to
do better. “Thank you Early Head Start for giving my daughter and myself a Head Start in life”, said Stepha-
nie. STEPHANIE BOJORQUEZ
LAMB COUNTY ATMOS BLITZ
Several county residents
provided utility assistance
in Littlefield
34
When school started in August, Ashley
was a newly single mom of three chil-
dren. During our monthly contact in
October, she revealed she had just start-
ed a job she didn’t like; it was keeping her
from being with her children and she was
struggling with the bills. As her Family
Support Worker, I helped Ashley apply for
Section 8 and she was approved a few
weeks later. We also called Catholic
Charities for Assistance. I let Ashley know
of a job opening with the Slaton ISD, she
applied and now has a job she enjoys and
can spend more time with her children.
ROAD TO SUCCESS
All of my three children have been in
Head Start. This is my son’s last year and
my last child to attend. I started in this
program as a mom going through a hard
time with family problems. I later became
homeless and without a husband, who
left the home. My Family Support Worker
referred me to talk with a counselor; set
up the meetings and found counseling for
my children as well. She encouraged me
to get a job at the ISD and gave me a good
recommendation. She helped me find a
dentist when our dentist retired. I have
learned a lot in the parent meetings and
the information is useful. I am waiting for
my new goal to be completed. She has
referred me to the city offices and willing
to help me apply to get a new house built.
I appreciate the effort and time she put in
to help the Head Start families.
VERONICA HARTLINE
ASHLEY JONES
MARIA G. ESPINOZA
Maria Guadalupe Espinoza had
been battling with anxiety and
depression and was close to her
breaking point. With the help of
the Site Leader, the Health Team
and the Support Staff, she began
to receive therapy from the Cath-
olic Charities. She is very happy
and very thankful SPCAA was able
to find her help. She even sleeps
better at night.
Christa’s story began when her recruitment for
Head Start was completed. She was a single
mother needing her child to attend school so
she could go to school full time to be a medical
assistant. She was eager and excited that she
was accepted into our program. She started
school in September and February 7th she took
her certification exam and passed. She stated
she would not have been able to complete this
goal without our program. She is very thankful
to teachers and SPCAA that offer to help fami-
lies. She was appreciative of Family Support
Workers for always being supportive and com-
municating with her daily. Her next priority is
finding work in her field, so that she can be
stable for her and her child.
CHRISTA WASHINGTON
Deziree is a single mom with two children. At the
time of enrollment, this mother was very excited
to be accepted in our Head Start program be-
cause she wanted to go to school full-time at
Texas Cosmetology, and without our Head Start
program, she would not have anywhere to leave
Skarlett while she attended school. She began
classes late August and will graduate in August
2020. Deziree is so happy to be able to go to
school and meet her goal to our Head Start pro-
gram. She is glad that SPCAA has programs avail-
able to parents needing these services.
DEZIREE COMBS
Joshua and his little girl, Zariah, came to my office
wanting to know about the Head Start program.
Joshua explained he had just gotten custody of his
little girl and his family was going through hard
times. He had just found a job after being laid off.
He and his family had to move to a smaller home,
and the mother of his child had just recently left
the home. Joshua’s only form of transportation
was a bicycle with a small basket attached for his
daughter. While I was completing the application,
Joshua and his daughter read a book, colored, and
played a game. While Joshua sat before me com-
pleting the application, he received a call from his
boss informing him that if he did not report to
work the next day, he would lose his job. His face
lit up and he was so excited when I was able to tell
him that his daughter was accepted into the Head
Start program. The very next day, Joshua brought
Zariah to school on his bike. They live across town
so they would leave home every morning before
7am to make sure his daughter was in school and
he was at work on time. Now Joshua has a vehicle
and both he and Zaria are thriving! Our thank you
to the Head Start program.
JOSHUA PENA
35
ROAD TO SUCCESS Mrs. Rendon came in for utility assistance, and asked about the GED classes for her 18 year old grandson,
who dis-enrolled from high school due to issues with teachers and students. Nathaniel was referred to the
GED lab with class instructor, JoAnn Chavarria. Nathaniel would miss some classes, but his grandmother
kept after him to attend and it came to the point that he was ready to start taking his tests in Lubbock. Na-
thaniel took his last test in June, and completed all the State of Texas courses. This past July, Mrs. Ren-
don brought Nathaniel's GED Certificate along with Nathaniel. She is very proud of him, and stated she
was determined to make sure Nathaniel completed his GED. There were many times she would drive him
and she would call to make sure he was in class. Without this grandma’s determination, Nathaniel might
not have received his GED. We are all very proud of Audelia (aka, Grandma), Nathaniel and of Mrs. Cha-
varria for all the hard work and determination each one provided.
AUDELIA RENDON & NATHANIEL CASTILLO
Misti is a 39 year old participant enrolled in our case management program. Misti takes care of her 65
year old retired mother and 12 year old nephew. At the time of the first intake, Misti had been out of work
for the past 30 days. She was seeking employment at various job sites in the local area. Our office re-
ferred her to Workforce to check what is available in the surrounding area. Within a month, Misti had found
a job, in Lubbock, working at a doctors office as a receptionist. Misti was also eligible for the CSBG Dis-
cretionary funds for gas, and food cards. Monthly follow-ups were conducted on the household for the 30-
60-90 days until the family reached over the 125% poverty level. Misti and her family were able to transi-
tion out of poverty and were able to continue to receive UA utility benefits up until November 2019.
MISTI COCHRAN
For the 3rd year in a row, ATMOS Energy and SPCAA assisted several communities in the West Texas
area.
South Plains Community Action along with the ATMOS Gas company were able to host an ATMOS Blitz
in September 2019. Floyd County was able to service 42 households in assisting with the entire gas bill
amounts, including late fees, deposits, in order to help meet the amount of gas bill.
ATMOS Energy Blitz
Below, Terry County had several residents show up for their ATMOS Energy Blitz.
Terry County was able to assist 184 households with their gas bills, late fees, and
deposits. They also had volunteers cooking hot dogs, brisket and providing water for
the event.
36
ROAD TO SUCCESS
During this event, families and kids of
all ages were invited to come by our
office and participate in receiving
information about our services, as
well as playing games and winning
prizes. So many great costumes!!
Several SPCAA employees participating in the Active Shooter training provided by
Lubbock Chamber of Commerce.
37
SPARTAN’S NEW FACILITY
Two years ago, South Plains Community Action Association marked a new era for SPARTAN Transportation
to expand its facilities by paving the way for many communities and residents in the surrounding seventeen
rural counties to have a transportation hub of connectivity. This new complex has been in the works since
2014, and has finally set its foundation with the new phase of the project completed. Phase one was the con-
struction of a transit building that houses training for new and current drivers, a bus washing bay and storage.
This phase has been completed. The 2nd phase of this project will consist of the construction of the admin-
istration and operations building and is due for completion in 2020. Through a grant from TxDOT, this $8
million dollar facility was to provide more mobility options for residents in the 17 county rural service delivery
area.
The new administration and operation facility will be state of the art in technology, with a lobby area to better
facilitate Greyhound passengers to transfer or possibly purchase tickets to continue on their travels to other
destinations. This new facility will also enable the ability to expand freight delivery and pick-up as well.
The new SPARTAN Administrative building Lobby entrance facing HWY 114. To the left, is part of the offices. The larger beams
shows part of the upper 2nd floor supporting the conference room, I.T. room and expandable call center space.
New SPARTAN Administrative building showing part
of the 2nd floor structure. Current new SPARTAN Administrative and Operations
facility showing the back side.
38
UNITS OF SERVICE
COMMUNITY SERVICES CHILD CARE SERVICES
HEAD START & EARLY HEAD START HEALTH SERVICES
HOUSING & WEATHERIZATION SPARTAN TRANSPORTATION
WORKFORCE TOTAL SERVICES
15,515 Utility Bills, Tax Preparation, TOP,
Referrals & Information
816,889 Child Care, Meals Served, Provider Train-
ing, Scholarships, Workshops, Resources
1,552 Children in Classrooms & In Care, Par-
ent Education, Reading Programs
580,137 Home Care, Nutritional, Medical, Senior
Assistance, Educational, Pharmaceutical,
Workshops
576 Window & Door Sealing, Insulating, Repair
Work, Affordable Rental Home/Apartments
135,004 Transportation to Medical Appointments,
Jobs, Shopping, College, Recreation
178,209 Job Hunting, Veterans, Youth Assistance,
Skill Enhancements, UI, Employer Services,
Referrals, GED, Workshops, Testing
1,652,953
40
SERVICE MAP
Fun facts about SPCAA’s service area:
☺ It includes 114 counties
(13 counties shy of being half of Texas)
☺ Texas has 254 counties
☺ SPCAA’s service area covers 129,139 square miles
☺ Only four states — Alaska, Texas, California, and
Montana — are larger than SPCAA’s service area.
VISIT US AT WWW.SPCAA.ORG