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Page 1: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

Annual Report on TOURISM STATISTICS2012

Page 2: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

PREFACE Annual Report on Tourism Statistics 2012 (ISSN 0218-4567) is published by the Research & Statistics Department, Research and Incentives Division, Singapore Tourism Board. This publication serves as a reference to the trends and performance of visitor arrival and expenditure statistics and hotel sector of the tourism industry. ©2013 Singapore Tourism Board All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of STB, or as otherwise permitted herein. Contents of this report may be reproduced accurately in part in other publications if STB is acknowledged and attributed as copyright owner. STB shall not be liable for any loss, damage or injury caused by or arising out of the use of the data in this publication. All information in this publication are deemed to be correct at time of printing.

Published Date : December 2013

Page 3: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

    

Annual Report on Tourism Statistics 2012

CONTENTS

01 Overview of the Tourism Sector Performance

15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation Cards)

31 Visitor Arrival Statistics (Source: Overseas Visitors Survey)

40 Tourism Receipts Statistics

50 Hotel Statistics

59 Cruise Statistics

61 Incoming Passenger Carriers - Flights & Seat Capacity Statistics

68 Singapore Outbound Statistics

Page 4: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

Annual Report on Tourism Statistics 2012

Page 5: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

SINGAPORE

2012 TOURISM SECTOR PERFORMANCE

OVERVIEW OVERVIEW

Singapore’s international visitor arrivals (IVA) for 2012 reached a record high of 14.5 million, registering a 10.1% growth year-on-year . Tourism receipts (TR) also reached an all-time high of S$23.1 billion, albeit at a slower growth of 3.6%. Visitor days increased 4.6% to hit 51.4 million days, though average length of stay decreased 5.0% to 3.54 days.

Gazetted hotel room revenue for 2012 came in at S$2.8 billion, representing a 6.6% year-on-year growth. Increase in average room rate (ARR, +5.9%) and stable performance in average occupancy rate (AOR,+0.1%) resulted in a 6.0% growth in revenue per available room (RevPAR).

Tourism Receipts

(+3.6%)

2011 20

12

Visitor Arrvials

(+10.1%)

Visitor Days

(+4.6%)

ALOS

2011

2012

3.38 days

3.54 days

3.73 days ( -5.0%)

2011 20

12

2011 20

12

$22.3 b $23.1 b

13.2 m

14.5 m

49.1 m51.4 m

Chart 1:Tourism Receipts and

International Visitor Arrivals

Chart 2:Visitor Days and

Average Length of Stay

AOR

(+0.1 %points)

2011

2012

ARR

2011

2012

RevPAR

2011

2012

(+6.0%)

Room Revenue

2011

2012

1859

$2,643.5 m$2,818.4 m

(+6.6%)

86.4%86.5%

$247$262

$214$226

Chart 3:Average Occupancy Rate / Average Room Rate /

Revenue Per Available Room

Chart 4:Room Revenue

(+5.9%)

01

Page 6: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

INTERNATIONAL VISITOR ARRIVALS (IVA)

International visitor arrivals to Singapore continued to achieve double digit growth in 2012, with year-on-year growth ob-served in each month. In particular, visitor arrivals for the months of August and December surpassed 1.3 million, with December posting the highest monthly visitor arrivals ever recorded.

2012 TOURISM SECTOR PERFORMANCE

02

10,116 9,683

11,642

13,17114,496

-1.6

-4.3

+20.2

+13.1

+10.1

-10

-5

0

5

10

15

20

25

30

0

2000

4000

6000

8000

10000

12000

14000

16000

2008 2009 2010 2011 2012

Arrivals %Change

No. of Arrivals (‘000)

%Change

Chart 5: International Visitor Arrivals, 2008 - 2012

0

200

400

600

800

1000

1200

1400

1600

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2011

2012

No. of Arrivals (‘000)

2011 16.2 15.5 15.4 17.5 11.3 13.6 16.3 18.2 9.1 10.9 6.6 7.92012 13.5 14.6 16.0 8.9 8.8 7.2 0.8 11.5 1.7 9.9 17.9 11.8

Y-o-Y%

Change15.714.7

14.18.3

14.74.7

8.413.1

2011 Qtr2012 Qtr

Chart 6: Monthly International Visitor Arrivals, 2011 - 2012

Page 7: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

Generating Market

2012 VARank(2012)

% Change(12vs11)

2011 VARank(2011)

% Change (11vs10)

Indonesia 2,836,608 1 9.5 2,591,395 1 12.4 P R China 2,034,177 2 28.9 1,577,522 2 34.7Malaysia 1,231,686 3 8.0 1,140,935 3 10.0Australia 1,050,373 4 9.9 956,039 4 8.6India 894,993 5 3.0 868,991 5 4.8Japan 757,116 6 15.3 656,417 7 24.1Philippines 656,804 7 -3.1 677,723 6 24.5Thailand 477,654 8 1.0 472,708 8 9.9

USA 477,213 9 8.3 440,576 11 5.6Hong Kong SAR 472,167 10 1.7 464,375 9 19.8

Chart 7: Top 10 Generating Markets, 2011 and 2012

Visitors who stayed less than a day increased 22.2% year-on-year in 2012 to reach 3.4 million, resulting in the proportion of such visitors increasing 2 percentage points to reach 23%.

INTERNATIONAL VISITOR ARRIVALS

2012 TOURISM SECTOR PERFORMANCE

03

Chart 7: Same-day vs Overnight International Visitor Arrivals, 2008 - 2012

2,3382,194

2,4812,781

3,398

+0.4

-6.2

+13.0+12.1

+22.2

-10

-5

0

5

10

15

20

25

30

0

500

1000

1500

2000

2500

3000

3500

4000

2008 2009 2010 2011 2012

Arrivals %Change

No. of Arrivals (‘000)

7,7787,488

9,16110,390 11,098

-2.2 -3.7

+22.3

+13.4

+6.8

-10

-5

0

5

10

15

20

25

30

0

2000

4000

6000

8000

10000

12000

2008 2009 2010 2011 2012

Arrivals %Change

Same-day IVA

%Change

Overnight IVA

No. of Arrivals (‘000)

%Change

35%

26%

44%

28%

27%

23%

65%

74%

56%

72%

73%

77%

0 20 40 60 80 100

South Korea

Australia

Malaysia

P R China

Indonesia

Overall

Same-day Visitors Overnight Visitors

(%)

Chart 8: Top 5 Same-day IVA Source Markets, 2012

No. of Arrivals (‘000)

3,398

777

560

541

275

157

11,098

2,061

1,474

691

775

288

Page 8: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

Generating Market

2012 VARank(2012)

% Change(12vs11)

2011 VARank(2011)

% Change (11vs10)

Indonesia 2,836,608 1 9.5 2,591,395 1 12.4 P R China 2,034,177 2 28.9 1,577,522 2 34.7Malaysia 1,231,686 3 8.0 1,140,935 3 10.0Australia 1,050,373 4 9.9 956,039 4 8.6India 894,993 5 3.0 868,991 5 4.8Japan 757,116 6 15.3 656,417 7 24.1Philippines 656,804 7 -3.1 677,723 6 24.5Thailand 477,654 8 1.0 472,708 8 9.9

USA 477,213 9 8.3 440,576 11 5.6Hong Kong SAR 472,167 10 1.7 464,375 9 19.8

Chart 7: Top 10 Generating Markets, 2011 and 2012

The top 5 source markets for Singapore remained the same as 2011. However, USA overtook Hong Kong and UK to become one of the top 10 source markets in 2012. Among the top 10 source markets, P R China (+28.9%) and Japan (+15.3%) both registered double-digit growth, while the Philippines was the only market that saw a decline of 3.1%.

INTERNATIONAL VISITOR ARRIVALS (IVA)

2012 TOURISM SECTOR PERFORMANCE

04

40%

28%

8%

1%

11%

8%4%

0%

ASIA (76%)

Southeast Asia

North Asia

South Asia

West Asia

West Asia

(-5.0%)

South Asia

(+3.8%)

North Asia

(+18.9%)

Southeast Asia

(+6.7%)EUROPE

(+9.7%)

OCEANIA

(+8.8%)

AMERICAS

(+9.3%)

AFRICA

(-7.4%)

( ) denotes % change versus year ago.

Chart 10: International Visitor Arrivals by Region, 2012

472

477

478

657

757

895

1,050

1,232

2,034

2,837

Chart 9: Top 10 IVA Source Markets, 2012

No. of Arrivals (‘000)

1.7

+8.3

+1.0

-3.1

+15.3

+3.0

+9.9

+8.0

+28.9

+9.5

%Change (12 vs 11)

Hong Kong SAR (10)

USA (9)

Thailand (8)

Philippines (7)

Japan (6)

India (5)

Australia (4)

Malaysia (3)

P R China (2)

Indonesia (1)(1)

(2)

(3)

(4)

(5)

(7)

(6)

(8)

(11)

(9)

2012IVA Ranking

2011IVA Ranking

( ) denotes ranking.

Page 9: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

 

2012 TOURISM SECTOR PERFORMANCE

VISITOR PROFILE

05

39 36 35 38 37

3027 27 24 23

1215 15 14

13

19 22 23 23 27

0

20

40

60

80

100

2008* 2009* 2010* 2011* 2012*

Others

Visiting Friends/ Relatives

Business /MICE

Holiday

(%)

*Excludes FORMULA 1™ visitors’ profile.

Chart 11: Main Purpose of Visit, 2008 - 2012

Based on the 2012 Overseas Visitor Survey, Singapore remained a popular destination for Leisure visitors.

58 61 59 63 65

2122 24 20 18

2117 17 17 17

0

20

40

60

80

100

2008* 2009* 2010* 2011* 2012*

Others

Residence OfFriends /Relatives

Hotels

(%)

*Excludes FORMULA 1™ visitors’ profile.

Chart 12: Types of Accommodation, 2008 - 2012

In 2012, visitors who stayed in hotels increased by 2 percentage points to reach an all-time high of 65%.

Page 10: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

2012 TOURISM SECTOR PERFORMANCE

 

 

 

 

 

 

VISITOR PROFILE

The proportion of visitors who travelled to Singapore with companions continued to increase to 63% in 2012. Among these visitors, majority travelled with their spouses (44%), while travelling with friends was second most prevalent (15%).

Average family travel size in 2012 remained relatively flat at 2.6 persons. However, average party size saw an increase from 3.5 persons in 2011 to 4.6 persons in 2012.

*Excludes FORMULA 1™ visitors’ profile.

06

Chart 13: Travelling Companions, 2008 - 2012

47%

45%

44%

41%

37%

53%

55%

56%

59%

63%

0 20 40 60 80 100

2008*

2009*

2010*

2011*

2012*

Alone

WithCompanions

(%)

2.5 2.6 2.7 2.82.6

2.62.9

3.6 3.5

4.6

0

1

2

3

4

5

2008* 2009* 2010* 2011* 2012*

AverageFamilySize

AveragePartySize

No. of Persons

4

5

7

7

11

13

15

14

46

3

4

5

7

10

11

12

15

44

0 20 40 60

Children AgedAbove 19

Years

Partner/Boyfriend/Girlfriend

Relatives

Siblings

BusinessAssociates /Colleagues

Parents/Parents-In-Law

Children Aged19 Years And

Below

Friends

Spouse

(%)

Travel with Companions (Amongst those who didn’t travel alone)

2012*

2011*

2010*

2009*

2008*

Page 11: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

VISITOR PROFILE

 

2012 TOURISM SECTOR PERFORMANCE

The two integrated resorts, Marina Bay Sands (MBS) and Resorts World Sentosa (RWS) overtook Sentosa as the most visited paid-access attraction in Singapore. Orchard Road remained the most visited free-access attraction, despite declining visitorship over the years. 2012 also saw the Merlion Park overtaking the Singapore River in percentage of visits.

07

*Excludes FORMULA 1™ visitors’ profile.

**Responses collected were only for part of 2010.

Chart 14: Attractions Visited, 2008 - 2012

Paid-Access (%) Free-Access (%)

9

12

30

8

10

10

26

7

8

10

29

12**

6

8

10

31

24

6

8

9

20

31

Singapore Zoo

Night Safari

SingaporeFlyer/FlightExperience

Sentosa

Integrated Resort(MBS/RWS)

8

8

12

34

65

18

17

25

29

49

19

18

25

31

46

19

18

23

30

45

15

19

22

29

43

Singapore River(Boat Quay/ Clarke

Quay)

Merlion Park

Little India

Chinatown

Orchard Road

2012*

2011*

2010*

2009*

2008*

Page 12: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

Tourism receipts in 2012 reached S$23.1 billion, a 3.6% growth compared to 2011. The increase in tourism expenditure was mainly volume driven as the growth in visitor arrivals exceeded that of tourism receipts. As a result, the per capita expenditure fell 5.9% to S$1,592.

TOURISM RECEIPTS (TR)

2012 TOURISM SECTOR PERFORMANCE

08

1,530

1,306

1,626 1,6911,592

7% -15%

25%4% -6%

2008 2009 2010* 2011* 2012*

TR

PC

E (

S$)

Chart 16: Tourism Receipts Per Capita Expenditure (TR PCE), 2008 - 2012

*Figure includes Gaming from 2010 onwards.

15.5

12.6

18.9

22.323.1

5% -18%

50%

18%4%

2008 2009 2010* 2011* 2012*

TR

(S

$ bi

llion

)

*Figure includes Gaming from 2010 onwards.

Chart 15: Tourism Receipts, 2008 - 2012

Page 13: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

2012 TOURISM SECTOR PERFORMANCE

Excluding Sightseeing and Entertainment, the top five tourism receipts source markets were Indonesia, P R China, India, Australia and Malaysia. These markets accounted for 49% of the total tourism expenditure (excluding sightseeing and entertainment). P R China and Japan both saw an increase of 19.3% over 2011. While P R China’s growth was mainly volume-driven, Japan’s growth was predominantly due to an increase in per capita expenditure.

TOURISM RECEIPTS OF TOP 10 IVA SOURCE MARKETS

09

488

656

622

767

949

1,123

1,038

963

2,516

3,142

TR (S$ million)

-8.6

+6.2

+9.1

-8.7

+19.3

+1.8

-5.2

+7.8

+19.2

+10.1

%Change (12 vs 11)

Hong Kong

USA

Thailand

Philippines

Japan

India

Australia

Malaysia

P R China

Indonesia

TOP 10 IVA Source Markets

*Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial sensitivity of information.

Chart 17: Tourism Receipts by Top 10 IVA Source Markets, 2012

1,033

1,375

1,302

1,167

1,254

1,255

988

782

1,237

1,107

TR PCE (S$)

-10.1

-2.0

+8.0

-5.8

+3.4

-1.1

-13.8

-0.1

-7.5

+0.6

%Change (12 vs 11)

Hong Kong

USA

Thailand

Philippines

Japan

India

Australia

Malaysia

P R China

Indonesia

TOP 10 IVA Source Markets

*Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial sensitivity of information.

Chart 18: Tourism Receipts Per Capital Expenditure by Top 10 IVA Source Markets, 2012

Page 14: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

Growth in tourism receipts was mainly due to the strong growth in Accommodation expenditure. All major components saw an increase in spending, with the exception of Sightseeing and Entertainment. While most items saw a decrease in per capita spend, there was slight growth observed in Accommodation and Medical spend.

MAJOR TOURISM RECEIPTS COMPONENTS

2012 TOURISM SECTOR PERFORMANCE

10

1,467

1,513

561

1,274

1,207

1,434

1,200

550

1,216

1,097

1,588

1,078

559

1,267

1,094

1,481

1,450

575

1,280

1,189

0 2000 4000 6000 8000

Other TR Components

Sightseeing & Entertainment(including Gaming)

Food & Beverage

Accommodation

Shopping

Q1

Q2

Q3

Q4

Chart 19: Quarterly Tourism Receipts by Major Components, 2012

Notes:*Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial

sensitivity of information..-Other TR components include expenditure on airfares, port taxes, local transportation, business, medical, education and transit visitors.

%Change(12 vs 11)

2%

15%

0%

-3%

+3%

S$ m

%Share

20%

22%

10%

23%

26%

ShoppingS$ 4,588 m

Food &Beverage

S$ 2,246 m

Local TransportS$ 805 m

Sightseeing & Entertainment

S$ 5,240 m

OthersS$ 4,055 m

23%

3%

18%22%

TR:

S$ 23.1 billion

AccommodationS$ 5,038 m

MedicalS$ 1,110 m

20%

5%

10%

Chart 20: Tourism Receipts by Major Components, 2012

Notes:- Sightseeing & Entertainment includes entrance fees to attractions and nightspots, expenditure on day-tours, leisure events andentertainment at the Integrated Resorts.-Other TR components include expenditure on airfares, port taxes, business, education and transit visitors.

Tourism Receipts: S$23.1 billion (+4% vs 2011)

Page 15: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

In 2012, shopping expenditure grew a slight 2.2% to S$4,588 million. The top five shopping markets remained consistent, with P R China allocating significantly more on shopping than other markets.

MAJOR TOURISM RECEIPTS COMPONENTS

2012 TOURISM SECTOR PERFORMANCE

11

10%

10%

23%

20%

14%

21%

15%

31%

51%

29%

26%

39%

42%

43%

42%

36%

33%

28%

24%

18%

18%

28%

17%

20%

14%

16%

13%

15%

13%

10%

7%

9%

13%

34%

28%

20%

21%

36%

31%

44%

36%

24%

43%

33%

0% 20% 40% 60% 80% 100%

Hong Kong

USA

Thailand

Philippines

Japan

India

Australia

Malaysia

P R China

Indonesia

Overall

Shopping Accommodation Food & Beverage Other TR Components

Chart 21: Tourism Receipts by Major Components by Top 10 IVA Source Markets, 2012

Notes:*Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial

sensitivity of information..-Other TR components include expenditure on airfares, port taxes, local transportation, business, medical, education and transit visitors.

TR* (S$ m)

17,841

3,142

2,516

963

1,038

1,123

949

767

622

656

488

+6%

+10%

+19%

+8%

-5%

+2%

+19%

-9%

+9%

+6%

-9%

%Change (12 vs 11)

357

293311

333

348

183

156163 170

155

394

349 341 341

316

17 21

345

409

361

74

64 60 59 56

115

80 74 74 77

390

342 332

304

280

0

50

100

150

200

250

300

350

400

450

2008 2009 2010* 2011* 2012*

ACCOMMODATION

FOOD & BEVERAGE

SHOPPING

SIGHTSEEING &ENTERTAINMENT

LOCAL TRANSPORT

MEDICAL

OTHER TRCOMPONENTS

S$

Chart 22: Tourism Receipts Per Capita Expenditure by Major Components, 2008 - 2012

*Figure includes Sightseeing & entertainment (including gaming) at the two integrated resorts from 2010 onwards.

Page 16: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

SHOPPING ITEMS

Fashion and Accessories remained the most popular shopping item, both in terms of amount spent and popularity.

2012 TOURISM SECTOR PERFORMANCE

Chart 24: Shopping Items Purchased, 2011 - 2012

Shopping Items

In Terms of Amount Spent In Terms of Popularity

2011 2012 2011 2012

Fashion and Accessories 42% 42% 53% 52%

Consumer Tech 17% 12% 18% 16%

Watches and Clocks 6% 11% 3% 3%

Genuine Jewellery 8% 10% 3% 3%

Cosmetics, Perfumes & Toiletries Healthcare & Wellness

10% 10% 22% 22%

Confectionery and Food Items 6% 6% 35% 38%

Souvenirs and Gifts 6% 5% 25% 24%

Others 6% 6% 15% 16%

12

47

65

141

156

132

237

156

294

1,280

923

TR (S$ million)

-46.8

-0.7

+1.7

-22.0

-0.1

-2.5

-17.0

+12.1

+19.5

+8.0

%Change (12 vs 11)

Hong Kong

USA

Thailand

Philippines

Japan

India

Australia

Malaysia

P R China

Indonesia

TOP 10 IVASource Markets

*Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial sensitivity of information.

Chart 23: Shopping Expenditure by Top 10 IVA Source Markets, 2012

Page 17: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

GAZETTED HOTEL PERFORMANCE

2012 TOURISM SECTOR PERFORMANCE

As at December 2012, there were 178 gazetted hotels with a total supply of 44,037 rooms.

The hotel industry remained resilient in 2012. Gazetted hotel room revenue for 2012 was estimated at S$2.8 billion, a 6.6% year-on-year growth over 2011. Even with a moderate 3% increase in the gazetted room inventory in 2012, gazetted hotels continued to enjoy a high AOR of 87% and ARR remained high at S$262. The latter posted a year-on-year growth of 5.9%, bringing the RevPAR to a new high of S$226 (+6.0%).

Luxury hotels were the top performers in 2012 with stellar growth in all aspects – ARR (+8.1%), AOR (+1.3% pt) and RevPAR (+9.8%).

13

32,00033,880

40,75942,674

44,037

109120

154 162

178

25000

31250

37500

43750

50000

0

40

80

120

160

200

2008 2009 2010 2011 2012

No. of Rooms

No. of Hotels

No. of Hotels No. of Rooms

+9.8

-20.6

+28.3+25.9

+4.3

-30

-20

-10

0

10

20

30

40

50

0

700

1400

2100

2800

3500

4200

4900

2008 2009 2010 2011 2012

Hotel F&B Revenue

Hotel Room Revenue

%Change of Total Revenue

S$ (m)

2,450

3,143

4,129

3,087

%Change

3,959

Chart 25: Supply of Gazetted Hotels and Hotel Rooms,2008 - 2012

Chart 26: Total Revenue of Gazetted Hotels,2008 - 2012

Source: STB’s survey ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013.

AOR (%) ARR / RevPAR (S$)

245

189218

247262

199

143

186214

226

8176

85 86 87

0

50

100

150

200

250

300

350

400

0

25

50

75

100

2008 2009 2010 2011 2012

AOR (%)

ARR / RevPAR(S$)

OVERALL, 2008- 2012 By TIER, 2011 - 2012

0 0Average Room Rate (ARR)

Revenue Per Available Room (RevPAR)

Average Occupancy Rate (AOR)

94

165

244

320

93

171

265

352

110

189

279

399

110

197

301

431

85

87

87

80

85

87

88

82Luxury

Upscale

Economy

Mid-Tier

Luxury

Upscale

Economy

Mid-Tier

2012

2011

Source: STB’s survey ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013.

Chart 27: Average Occupancy Rate, Average Room Rate and Revenue Per Available Room

Average Occupancy Rate (AOR)

0 0Average Room Rate (ARR)

Revenue Per Available Room (RevPAR)

Page 18: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

 In 2012, both ship calls and passenger throughput declined at 15.2% and 3.1% respectively.

2012 TOURISM SECTOR PERFORMANCE

INCOMING PASSENGER CARRIERS / CRUISE / RESIDENTS DEPARTURE

14

920

1,139

1,014942 913

1,022

928

640

394

334

0

200

400

600

800

1000

1200

0

200

400

600

800

1000

1200

2008 2009 2010 2011 2012

Passenger ThroughputShip Calls

Passenger Throughput

(‘000)

No. of Ship Calls

Chart 28: Cruise Ships & Passenger Throughput Volume, 2008 - 2012

+13.4

+1.9

+5.5 +5.6

+3.8

0

4

8

12

16

0

2,000

4,000

6,000

8,000

10,000

2008 2009 2010 2011 2012

Air Sea % Change of Total

No. of Departures

(‘000) %Change

7,3427,753

8,048

6,828 6,961

Chart 30: Outbound Departures of Singapore Residents,2008 - 2012

In 2012, Singapore residents made 8.0 million overseas trips, an increase of 3.8% over 2011.

As at 1st January 2013, 66 passenger carriers operated 3,067 weekly fights into Singapore, providing a seat capacity of 696,940 seats per week, an increased of 6.5% over 1st January 2012.

2%

52%21%

9%

2%5%

9%0%

West Asia

South Asia

North Asia

Southeast Asia

EUROPEOCEANIA

AMERICASAFRICA

Distribution of Scheduled Weekly Flights by Region

3%

43%

23%

9%

3%

8%

12% 0%

West Asia

South Asia

North Asia

Southeast Asia

EUROPE

OCEANIAAMERICASAFRICA

Distribution of Scheduled Weekly Seat Capacity by Region

Total Weekly Seat Capacity: 696,940

(+6.5% vs 1st Jan 2012)

Total Weekly Flights: 3,067

(+4.3% vs 1st Jan 2012)

Chart 29: Incoming Scheduled Weekly Flights and Seat Capacity1st January 2013

Page 19: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

1. Source of Statistics

Visitors arriving in Singapore are required to complete the Disembarkation/Embarkation (D/E) cards, which serve as the source of statistics on visitor arrivals. The accuracy of figures pertaining to the characteristics of visitors is subject to the accuracy with which the D/E cards are filled up. Since April 2004, fields such as (1) Purpose of Visit (2) Accommodation (3) Frequency of Trip and (4) Travel Arrangement had been removed from the Disembarkation/Embarkation card.

2. International Visitor Arrivals

All visitors are classified by country of residence unless otherwise stated. Total visitor arrivals include all

visitors arriving by air and sea and non-Malaysian citizens arriving by land.

3. Geographical Classification

The term "ASEAN" stands for "Association of South East Asian Nations" and refers to the ten-country political

association comprising Brunei, Cambodia, Indonesia, Philippines, Laos, Malaysia, Myanmar, Singapore, Thailand,

and Vietnam. However, when used in the statistical tables in this publication, the term excludes Singapore.

4. Length of Stay

Data on length of stay in this report reflects the actual length of stay in Singapore. The date of arrival is matched

against the date of departure to compute the actual length of stay for each visitor. As some visitors may

not depart within the calendar year, the number of visitor departures would be less than the total visitor arrivals

for the year.

5. Visitor Days

Visitor Days is the total number of days that international visitors stay in a country outside of their country of

residence, whose main purpose of visit is other than the exercise of an activity remunerated from within the

country visited.

Visitor Days = Visitor Arrivals x Average Length of Stay.

Table 1 Annual International Visitor Arrivals and Visitors Days, 1991 - 2012..…..……………..………………16

Table 2 Annual International Visitor Arrivals by Country of Residence, 2003 - 2012……...….……………….17

Table 3 Monthly International Visitor Arrivals by Country of Residence, 2012……………….….....................20

Table 4 Annual Summary of Characteristics of International Visitor Arrivals from

Selected Markets, 2012...……………...…………………………………………………...……….…………..23

ANNUAL REPORT ON TOURISM STATISTICS 2012

INTERNATIONAL VISITOR ARRIVALS (Source: DISEMBARKATION/EMBARKATION CARDS)

15

Page 20: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

1. ANNUAL INTERNATIONAL VISITOR ARRIVALS AND VISITOR DAYS, 1991 - 2012

REGION OF RESIDENCE

YEAR

AMERICAS ASIA EUROPE OCEANIA AFRICA OTHERS TOTAL

AVERAGE LENGTH OF STAY (DAYS)

VISITOR DAYS

1992 367,206 4,127,650 957,551 467,137 69,686 607 5,989,837 3.7 22,364,030

1994 428,001 4,918,378 1,016,520 434,219 100,692 499 6,898,309 3.5 24,202,775

1995 425,707 5,231,167 965,797 426,596 86,931 340 7,136,538 3.7 26,456,964

1996 459,471 5,319,306 1,002,669 431,042 79,616 262 7,292,366 3.3 23,957,382

1997 460,435 5,201,223 987,539 462,832 70,617 15,225 7,197,871 3.3 23,524,740

1998 425,424 4,223,762 982,739 519,774 79,139 11,314 6,242,152 3.4 21,396,685

1999 444,252 4,797,346 1,049,993 564,498 90,157 11,955 6,958,201 3.2 22,102,191

2000 482,984 5,320,819 1,127,872 616,564 99,508 43,655 7,691,402 3.2 24,342,532

2001 433,552 5,224,121 1,114,632 656,482 87,989 5,387 7,522,163 3.2 24,007,300

2002 416,375 5,326,708 1,101,868 644,113 72,834 5,214 7,567,112 3.1 23,271,757

2003 314,728 4,401,056 877,367 475,594 58,358 188 6,127,291 3.2 19,511,107

2004 422,167 6,079,204 1,070,790 682,408 73,878 273 8,328,720 3.2 26,699,006

2005 470,493 6,507,676 1,125,354 752,459 81,952 5,095 8,943,029 3.4 30,217,933

2006 509,774 7,110,324 1,210,024 824,411 90,514 6,094 9,751,141 3.4 32,996,531

2007 524,178 7,477,083 1,265,644 898,025 98,788 20,827 10,284,545 3.6 37,296,216

2008 505,411 7,234,406 1,322,250 957,007 90,631 6,349 10,116,054 4.0 40,027,272

2012 616,400 11,077,447 1,537,334 1,189,147 67,994 7,769 14,496,091 3.5 51,376,712

Average Annual Growth (%)

2003 - 2012 7.8 10.8 6.4 10.7 1.7 51.2 10.0 1.2 11.4

2009 467,723 6,894,461 1,307,376 936,547 76,393 190 9,682,690 4.0 38,385,403

2010 524,846 8,678,618 1,373,528 989,115 75,540 54 11,641,701 3.9 44,945,162

1993 389,615 4,470,348 1,019,403 447,943 97,628 740 6,425,677 3.6 23,038,506

1991 326,801 3,682,907 897,971 449,899 55,726 1,110 5,414,414 3.9 20,960,748

2011 563,742 10,039,121 1,401,502 1,093,415 73,390 133 13,171,303 3.7 49,136,486

INTERNATIONAL VISITOR ARRIVALS

16

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

2. ANNUAL INTERNATIONAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2003—2012

COUNTRY OF RESIDENCE 2003 % %CHG 2004 % %CHG 2005 % %CHG 2006 % %CHG

TOTAL 6,127,291 100.0 -19.0 8,328,720 100.0 35.9 8,943,029 100.0 7.4 9,751,141 100.0 9.0

AMERICAS 314,728 5.1 -24.4 422,167 5.1 34.1 470,493 5.3 11.4 509,774 5.2 8.3 Canada 51,257 0.8 -24.6 68,877 0.8 34.4 76,924 0.9 11.7 83,404 0.9 8.4 USA 250,678 4.1 -23.5 333,156 4.0 32.9 371,440 4.2 11.5 399,786 4.1 7.6 Other Countries in Americas 12,793 0.2 -38.4 20,134 0.2 57.4 22,129 0.2 9.9 26,584 0.3 20.1 ASIA 4,401,056 71.8 -17.4 6,079,204 73.0 38.1 6,507,676 72.8 7.0 7,110,324 72.9 9.3 Southeast Asia 2,307,229 37.7 -8.9 3,085,876 37.1 33.7 3,341,721 37.4 8.3 3,577,365 36.7 7.1 Brunei Darussalam 41,156 0.7 -31.5 46,087 0.6 12.0 47,860 0.5 3.8 45,331 0.5 -5.3 Indonesia 1,341,747 21.9 -3.7 1,765,324 21.2 31.6 1,813,569 20.3 2.7 1,922,217 19.7 6.0 Malaysia 439,437 7.2 -19.9 537,336 6.5 22.3 577,987 6.5 7.6 634,303 6.5 9.7 Myanmar 19,531 0.3 -12.6 29,933 0.4 53.3 37,871 0.4 26.5 46,658 0.5 23.2 Philippines 176,585 2.9 -9.7 245,918 3.0 39.3 319,971 3.6 30.1 386,119 4.0 20.7 Thailand 235,826 3.8 -10.6 341,989 4.1 45.0 379,040 4.2 10.8 356,367 3.7 -6.0 Vietnam 44,420 0.7 9.3 105,803 1.3 138.2 150,626 1.7 42.4 165,105 1.7 9.6 Other Countries in Southeast Asia 8,527 0.1 -2.4 13,486 0.2 58.2 14,797 0.2 9.7 21,265 0.2 43.7 North Asia 1,643,414 26.8 -26.9 2,304,419 27.7 40.2 2,350,832 26.3 2.0 2,610,462 26.8 11.0 P R China 568,510 9.3 -15.2 880,259 10.6 54.8 857,814 9.6 -2.5 1,037,201 10.6 20.9 Taiwan 144,942 2.4 -30.8 182,443 2.2 25.9 213,959 2.4 17.3 219,463 2.3 2.6 Hong Kong SAR 226,260 3.7 -14.9 271,691 3.3 20.1 313,831 3.5 15.5 291,474 3.0 -7.1 Japan 434,087 7.1 -40.0 598,840 7.2 38.0 588,535 6.6 -1.7 594,406 6.1 1.0 South Korea 261,403 4.3 -29.6 361,083 4.3 38.1 364,206 4.1 0.9 454,722 4.7 24.9 Other Countries in North Asia 8,212 0.1 -12.1 10,103 0.1 23.0 12,487 0.1 23.6 13,196 0.1 5.7 South Asia 412,004 6.7 -15.5 620,673 7.5 50.6 744,271 8.3 19.9 840,266 8.6 12.9 Bangladesh 26,384 0.4 -4.2 41,545 0.5 57.5 54,353 0.6 30.8 63,765 0.7 17.3 India 309,487 5.1 -17.6 471,244 5.7 52.3 583,590 6.5 23.8 658,902 6.8 12.9 Nepal 10,015 0.2 -24.1 13,011 0.2 29.9 14,674 0.2 12.8 15,161 0.2 3.3 Pakistan 9,398 0.2 -11.1 14,311 0.2 52.3 15,945 0.2 11.4 20,526 0.2 28.7 Sri Lanka 51,406 0.8 -6.0 73,204 0.9 42.4 68,024 0.8 -7.1 73,282 0.8 7.7 Other Countries in South Asia 5,314 0.1 -10.8 7,358 0.1 38.5 7,685 0.1 4.4 8,630 0.1 12.3 West Asia 38,409 0.6 -32.5 68,236 0.8 77.7 70,852 0.8 3.8 82,231 0.8 16.1 Iran 3,089 0.1 22.1 5,363 0.1 73.6 6,983 0.1 30.2 9,350 0.1 33.9 Israel 7,779 0.1 -24.4 10,546 0.1 35.6 10,670 0.1 1.2 10,148 0.1 -4.9 Kuwait 3,174 0.1 -55.4 8,160 0.1 157.1 4,977 0.1 -39.0 4,635 0.0 -6.9 Saudi Arabia 3,477 0.1 -48.5 7,288 0.1 109.6 6,993 0.1 -4.0 9,549 0.1 36.6 United Arab Emirates 15,686 0.3 -24.5 25,158 0.3 60.4 28,062 0.3 11.5 34,013 0.3 21.2 Other Countries in West Asia 5,204 0.1 -45.0 11,721 0.1 125.2 13,167 0.1 12.3 14,536 0.1 10.4 EUROPE 877,367 14.3 -20.4 1,070,790 12.9 22.0 1,125,354 12.6 5.1 1,210,024 12.4 7.5 Austria 9,373 0.2 -36.0 13,123 0.2 40.0 14,135 0.2 7.7 15,406 0.2 9.0 Belgium & Luxembourg 14,977 0.2 -31.1 16,126 0.2 7.7 16,941 0.2 5.1 18,100 0.2 6.8 Denmark 21,176 0.3 -17.6 25,744 0.3 21.6 29,158 0.3 13.3 27,045 0.3 -7.2 Finland 9,544 0.2 -15.7 12,057 0.1 26.3 14,467 0.2 20.0 16,303 0.2 12.7 France 55,763 0.9 -22.7 77,884 0.9 39.7 80,924 0.9 3.9 90,198 0.9 11.5 Germany 121,376 2.0 -22.9 142,371 1.7 17.3 154,779 1.7 8.7 161,125 1.7 4.1 Greece 7,894 0.1 -38.3 11,566 0.1 46.5 9,570 0.1 -17.3 10,441 0.1 9.1 Italy 20,342 0.3 -44.6 27,664 0.3 36.0 30,651 0.3 10.8 35,657 0.4 16.3 Netherlands 55,358 0.9 -22.7 61,399 0.7 10.9 66,480 0.7 8.3 68,174 0.7 2.5 Norway 18,003 0.3 -21.1 22,882 0.3 27.1 23,591 0.3 3.1 26,140 0.3 10.8 Poland 6,557 0.1 -14.7 6,906 0.1 5.3 7,699 0.1 11.5 9,710 0.1 26.1 Rep of Ireland 17,828 0.3 -23.2 22,740 0.3 27.6 24,728 0.3 8.7 26,625 0.3 7.7 Russian Federation (CIS) 12,856 0.2 -19.2 19,017 0.2 47.9 26,147 0.3 37.5 37,674 0.4 44.1 Spain 12,527 0.2 -27.7 16,632 0.2 32.8 17,181 0.2 3.3 21,232 0.2 23.6 Sweden 29,482 0.5 -19.0 35,659 0.4 21.0 33,607 0.4 -5.8 35,524 0.4 5.7 Switzerland 33,446 0.5 -26.1 44,233 0.5 32.3 47,103 0.5 6.5 51,880 0.5 10.1 Turkey 11,093 0.2 -8.9 15,024 0.2 35.4 15,871 0.2 5.6 17,505 0.2 10.3 UK 387,982 6.3 -15.4 457,262 5.5 17.9 467,154 5.2 2.2 488,167 5.0 4.5 Other Countries in Eastern Europe 25,279 0.4 -9.3 32,636 0.4 29.1 34,755 0.4 6.5 41,447 0.4 19.3 Other Countries in Western Europe 6,511 0.1 -37.7 9,865 0.1 51.5 10,413 0.1 5.6 11,671 0.1 12.1 OCEANIA 475,594 7.8 -26.2 682,408 8.2 43.5 752,459 8.4 10.3 824,411 8.5 9.6 Australia 392,906 6.4 -27.0 561,163 6.7 42.8 620,255 6.9 10.5 691,632 7.1 11.5 New Zealand 73,497 1.2 -21.9 109,115 1.3 48.5 119,489 1.3 9.5 120,065 1.2 0.5 Other Countries in Oceania 9,191 0.2 -20.7 12,130 0.1 32.0 12,715 0.1 4.8 12,714 0.1 0.0 AFRICA 58,358 1.0 -19.9 73,878 0.9 26.6 81,952 0.9 10.9 90,514 0.9 10.4 Egypt 2,318 0.0 -11.6 3,150 0.0 35.9 2,970 0.0 -5.7 3,151 0.0 6.1 Mauritius 9,363 0.2 -32.8 11,986 0.1 28.0 11,997 0.1 0.1 10,883 0.1 -9.3 South Africa (Rep of) 27,486 0.4 -10.0 34,502 0.4 25.5 35,981 0.4 4.3 38,488 0.4 7.0 Other Countries in Africa 19,191 0.3 -25.5 24,240 0.3 26.3 31,004 0.3 27.9 37,992 0.4 22.5 NOT STATED 188 0.0 -96.4 273 0.0 45.2 5,095 0.1 1766.3 6,094 0.1 19.6

17

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INTERNATIONAL VISITOR ARRIVALS

2. ANNUAL INTERNATIONAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2003 - 2012

COUNTRY OF RESIDENCE 2007 % % CHG 2008 % % CHG 2009 % %CHG

TOTAL 10,284,545 100.0 5.5 10,116,054 100.0 -1.6 9,682,690 100.0 -4.3

AMERICAS 524,178 5.1 2.8 505,411 5.0 -3.6 467,723 4.8 -7.5 Canada 86,627 0.8 3.9 80,044 0.8 -7.6 70,034 0.7 -12.5 USA 408,885 4.0 2.3 396,631 3.9 -3.0 370,704 3.8 -6.5 Other Countries in Americas 28,666 0.3 7.8 28,736 0.3 0.2 26,985 0.3 -6.1 ASIA 7,477,083 72.7 5.2 7,234,406 71.5 -3.2 6,894,461 71.2 -4.7 Southeast Asia 3,724,736 36.2 4.1 3,571,408 35.3 -4.1 3,684,848 38.1 3.2 Brunei Darussalam 50,247 0.5 10.8 54,285 0.5 8.0 56,531 0.6 4.1 Indonesia 1,962,055 19.1 2.1 1,765,429 17.5 -10.0 1,745,330 18.0 -1.1 Malaysia 645,774 6.3 1.8 647,480 6.4 0.3 764,309 7.9 18.0 Myanmar 64,728 0.6 38.7 78,582 0.8 21.4 70,272 0.7 -10.6 Philippines 418,775 4.1 8.5 418,938 4.1 0.0 432,072 4.5 3.1 Thailand 353,416 3.4 -0.8 333,905 3.3 -5.5 317,905 3.3 -4.8 Vietnam 203,210 2.0 23.1 239,299 2.4 17.8 265,414 2.7 10.9 Other Countries in Southeast Asia 26,531 0.3 24.8 33,490 0.3 26.2 33,015 0.3 -1.4 North Asia 2,699,768 26.3 3.4 2,541,938 25.1 -5.8 2,163,701 22.3 -14.9 P R China 1,113,956 10.8 7.4 1,078,742 10.7 -3.2 936,747 9.7 -13.2 Taiwan 208,156 2.0 -5.2 175,924 1.7 -15.5 156,761 1.6 -10.9 Hong Kong SAR 302,110 2.9 3.6 278,115 2.7 -7.9 294,420 3.0 5.9 Japan 594,514 5.8 0.0 571,040 5.6 -3.9 489,987 5.1 -14.2 South Korea 464,292 4.5 2.1 423,018 4.2 -8.9 271,987 2.8 -35.7 Other Countries in North Asia 16,740 0.2 26.9 15,099 0.1 -9.8 13,799 0.1 -8.6 South Asia 953,971 9.3 13.5 1,007,123 10.0 5.6 928,903 9.6 -7.8 Bangladesh 77,050 0.7 20.8 95,818 0.9 24.4 86,637 0.9 -9.6 India 748,728 7.3 13.6 778,303 7.7 4.0 725,624 7.5 -6.8 Nepal 16,000 0.2 5.5 19,752 0.2 23.5 15,183 0.2 -23.1 Pakistan 22,871 0.2 11.4 22,998 0.2 0.6 22,280 0.2 -3.1 Sri Lanka 79,405 0.8 8.4 79,818 0.8 0.5 70,010 0.7 -12.3 Other Countries in South Asia 9,917 0.1 14.9 10,434 0.1 5.2 9,169 0.1 -12.1 West Asia 98,608 1.0 19.9 113,937 1.1 15.5 117,009 1.2 2.7 Iran 14,235 0.1 52.2 19,083 0.2 34.1 23,917 0.2 25.3 Israel 11,025 0.1 8.6 11,402 0.1 3.4 10,884 0.1 -4.5 Kuwait 5,242 0.1 13.1 4,838 0.0 -7.7 5,750 0.1 18.9 Saudi Arabia 10,555 0.1 10.5 10,096 0.1 -4.3 10,815 0.1 7.1 United Arab Emirates 41,054 0.4 20.7 51,170 0.5 24.6 49,529 0.5 -3.2 Other Countries in West Asia 16,497 0.2 13.5 17,348 0.2 5.2 16,114 0.2 -7.1 EUROPE 1,265,644 12.3 4.6 1,322,250 13.1 4.5 1,307,376 13.5 -1.1 Austria 16,696 0.2 8.4 16,649 0.2 -0.3 17,505 0.2 5.1 Belgium & Luxembourg 19,260 0.2 6.4 21,100 0.2 9.6 21,365 0.2 1.3 Denmark 31,406 0.3 16.1 32,316 0.3 2.9 30,571 0.3 -5.4 Finland 14,528 0.1 -10.9 13,380 0.1 -7.9 16,035 0.2 19.8 France 99,269 1.0 10.1 111,198 1.1 12.0 119,728 1.2 7.7 Germany 164,900 1.6 2.3 175,280 1.7 6.3 183,681 1.9 4.8 Greece 10,111 0.1 -3.2 9,045 0.1 -10.5 9,250 0.1 2.3 Italy 38,746 0.4 8.7 43,035 0.4 11.1 46,770 0.5 8.7 Netherlands 70,351 0.7 3.2 73,230 0.7 4.1 76,359 0.8 4.3 Norway 29,176 0.3 11.6 32,816 0.3 12.5 30,354 0.3 -7.5 Poland 10,232 0.1 5.4 11,499 0.1 12.4 11,200 0.1 -2.6 Rep of Ireland 28,571 0.3 7.3 28,036 0.3 -1.9 22,720 0.2 -19.0 Russian Federation (CIS) 44,105 0.4 17.1 56,658 0.6 28.5 50,348 0.5 -11.1 Spain 24,950 0.2 17.5 29,966 0.3 20.1 30,871 0.3 3.0 Sweden 37,620 0.4 5.9 35,163 0.3 -6.5 31,924 0.3 -9.2 Switzerland 55,103 0.5 6.2 64,788 0.6 17.6 63,829 0.7 -1.5 Turkey 18,614 0.2 6.3 15,810 0.2 -15.1 12,800 0.1 -19.0 UK 495,693 4.8 1.5 492,933 4.9 -0.6 469,756 4.9 -4.7 Other Countries in Eastern Europe 43,547 0.4 5.1 46,127 0.5 5.9 48,881 0.5 6.0 Other Countries in Western Europe 12,766 0.1 9.4 13,221 0.1 3.6 13,429 0.1 1.6 OCEANIA 898,025 8.7 8.9 957,007 9.5 6.6 936,547 9.7 -2.1 Australia 768,490 7.5 11.1 833,156 8.2 8.4 830,299 8.6 -0.3 New Zealand 116,728 1.1 -2.8 110,772 1.1 -5.1 93,834 1.0 -15.3 Other Countries in Oceania 12,807 0.1 0.7 13,079 0.1 2.1 12,414 0.1 -5.1 AFRICA 98,788 1.0 9.1 90,631 0.9 -8.3 76,393 0.8 -15.7 Egypt 5,054 0.0 60.4 4,453 0.0 -11.9 3,861 0.0 -13.3 Mauritius 11,682 0.1 7.3 11,430 0.1 -2.2 11,418 0.1 -0.1 South Africa (Rep of) 42,227 0.4 9.7 40,083 0.4 -5.1 34,451 0.4 -14.1 Other Countries in Africa 39,825 0.4 4.8 34,665 0.3 -13.0 26,663 0.3 -23.1 NOT STATED 20,827 0.2 241.8 6,349 0.1 -69.5 190 0.0 -97.0

18

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2. ANNUAL INTERNATIONAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2003 - 2012

COUNTRY OF RESIDENCE 2010 % %CHG 2011 % %CHG 2012 % %

CHG

TOTAL 11,641,701 100.0 20.2 13,171,303 100.0 13.1 14,496,091 100.0 10.1

AMERICAS 524,846 4.5 12.2 563,742 4.3 7.4 616,400 4.3 9.3 Canada 75,142 0.6 7.3 82,932 0.6 10.4 87,795 0.6 5.9 USA 417,195 3.6 12.5 440,576 3.3 5.6 477,213 3.3 8.3 Other Countries in Americas 32,509 0.3 20.5 40,234 0.3 23.8 51,392 0.4 27.7 ASIA 8,678,618 74.5 25.9 10,039,121 76.2 15.7 11,077,447 76.4 10.3 Southeast Asia 4,821,753 41.4 30.9 5,414,250 41.1 12.3 5,779,607 39.9 6.7 Brunei Darussalam 62,157 0.5 10.0 62,243 0.5 0.1 71,755 0.5 15.3 Indonesia 2,306,243 19.8 32.1 2,592,222 19.7 12.4 2,837,537 19.6 9.5 Malaysia 1,037,489 8.9 35.7 1,140,935 8.7 10.0 1,231,686 8.5 8.0 Myanmar 78,338 0.7 11.5 94,184 0.7 20.2 93,046 0.6 -1.2 Philippines 544,449 4.7 26.0 677,723 5.1 24.5 656,804 4.5 -3.1 Thailand 430,067 3.7 35.3 472,708 3.6 9.9 477,654 3.3 1.0 Vietnam 322,880 2.8 21.7 332,231 2.5 2.9 366,234 2.5 10.2 Other Countries in Southeast Asia 40,130 0.3 21.6 42,004 0.3 4.7 44,891 0.3 6.9 North Asia 2,664,002 22.9 23.1 3,379,363 25.7 26.9 4,018,736 27.7 18.9 P R China 1,171,493 10.1 25.1 1,577,522 12.0 34.7 2,034,177 14.0 28.9 Taiwan 191,186 1.6 22.0 238,488 1.8 24.7 282,203 1.9 18.3 Hong Kong SAR 387,579 3.3 31.6 464,375 3.5 19.8 472,167 3.3 1.7 Japan 528,951 4.5 8.0 656,417 5.0 24.1 757,116 5.2 15.3 South Korea 360,703 3.1 32.6 414,879 3.1 15.0 445,184 3.1 7.3 Other Countries in North Asia 24,090 0.2 74.6 27,682 0.2 14.9 27,889 0.2 0.7 South Asia 1,046,307 9.0 12.6 1,091,215 8.3 4.3 1,132,465 7.8 3.8 Bangladesh 92,312 0.8 6.6 95,531 0.7 3.5 110,673 0.8 15.9 India 828,994 7.1 14.2 868,991 6.6 4.8 894,993 6.2 3.0 Nepal 14,303 0.1 -5.8 12,757 0.1 -10.8 13,425 0.1 5.2 Pakistan 21,927 0.2 -1.6 20,928 0.2 -4.6 21,206 0.1 1.3 Sri Lanka 78,973 0.7 12.8 83,991 0.6 6.4 83,359 0.6 -0.8 Other Countries in South Asia 9,798 0.1 6.9 9,017 0.1 -8.0 8,809 0.1 -2.3 West Asia 146,556 1.3 25.3 154,293 1.2 5.3 146,639 1.0 -5.0 Iran 36,932 0.3 54.4 32,434 0.2 -12.2 18,553 0.1 -42.8 Israel 12,833 0.1 17.9 12,137 0.1 -5.4 13,600 0.1 12.1 Kuwait 8,368 0.1 45.5 8,278 0.1 -1.1 7,621 0.1 -7.9 Saudi Arabia 12,633 0.1 16.8 17,041 0.1 34.9 17,969 0.1 5.4 United Arab Emirates 56,476 0.5 14.0 62,736 0.5 11.1 65,552 0.5 4.5 Other Countries in West Asia 19,314 0.2 19.9 21,667 0.2 12.2 23,344 0.2 7.7 EUROPE 1,373,528 11.8 5.1 1,401,502 10.6 2.0 1,537,334 10.6 9.7 Austria 20,093 0.2 14.8 19,889 0.2 -1.0 23,264 0.2 17.0 Belgium & Luxembourg 24,399 0.2 14.2 24,979 0.2 2.4 26,824 0.2 7.4 Denmark 29,635 0.3 -3.1 27,201 0.2 -8.2 31,479 0.2 15.7 Finland 15,611 0.1 -2.6 23,905 0.2 53.1 33,333 0.2 39.4 France 130,461 1.1 9.0 140,299 1.1 7.5 158,923 1.1 13.3 Germany 209,263 1.8 13.9 219,952 1.7 5.1 252,433 1.7 14.8 Greece 8,006 0.1 -13.4 7,130 0.1 -10.9 8,137 0.1 14.1 Italy 51,086 0.4 9.2 53,520 0.4 4.8 65,557 0.5 22.5 Netherlands 76,520 0.7 0.2 81,090 0.6 6.0 81,603 0.6 0.6 Norway 31,765 0.3 4.6 32,450 0.2 2.2 36,803 0.3 13.4 Poland 11,594 0.1 3.5 14,095 0.1 21.6 18,905 0.1 34.1 Rep of Ireland 20,437 0.2 -10.0 18,565 0.1 -9.2 18,965 0.1 2.2 Russian Federation (CIS) 55,005 0.5 9.2 59,378 0.5 8.0 68,957 0.5 16.1 Spain 33,765 0.3 9.4 34,977 0.3 3.6 37,778 0.3 8.0 Sweden 35,084 0.3 9.9 37,368 0.3 6.5 43,248 0.3 15.7 Switzerland 74,376 0.6 16.5 79,023 0.6 6.2 83,857 0.6 6.1 Turkey 16,404 0.1 28.2 14,731 0.1 -10.2 18,029 0.1 22.4 UK 461,769 4.0 -1.7 442,611 3.4 -4.1 446,497 3.1 0.9 Other Countries in Eastern Europe 53,147 0.5 8.7 54,453 0.4 2.5 65,903 0.5 21.0 Other Countries in Western Europe 15,108 0.1 12.5 15,886 0.1 5.1 16,839 0.1 6.0 OCEANIA 989,115 8.5 5.6 1,093,415 8.3 10.5 1,189,147 8.2 8.8 Australia 880,558 7.6 6.1 956,039 7.3 8.6 1,050,373 7.2 9.9 New Zealand 95,790 0.8 2.1 122,995 0.9 28.4 123,701 0.9 0.6 Other Countries in Oceania 12,767 0.1 2.8 14,381 0.1 12.6 15,073 0.1 4.8 AFRICA 75,540 0.6 -1.1 73,390 0.6 -2.8 67,994 0.5 -7.4 Egypt 4,746 0.0 22.9 3,829 0.0 -19.3 3,630 0.0 -5.2 Mauritius 11,617 0.1 1.7 10,527 0.1 -9.4 9,857 0.1 -6.4 South Africa (Rep of) 32,430 0.3 -5.9 33,506 0.3 3.3 32,739 0.2 -2.3 Other Countries in Africa 26,747 0.2 0.3 25,528 0.2 -4.6 21,768 0.2 -14.7 NOT STATED 54 0.0 -71.6 133 0.0 146.3 7,769 0.1 5,741.4

AVERAGE ANNUAL GROWTH

(%) 2003-2012

10.0

7.8 6.2 7.4

16.7 10.8

10.7 6.4 8.7

12.1 18.9 15.7 8.2

26.4 20.3 10.4 15.2 7.7 8.5 6.4 6.1

14.6 11.9 17.3 12.5 3.3 9.5 5.5 5.8

16.1 22.0 6.4

10.2 20.0 17.2 18.1

6.4 10.6 6.7 4.5

14.9 12.3 8.5 0.3

13.9 4.4 8.3

12.5 0.7

20.5 13.0 4.3

10.8 5.5 1.6

11.2 11.1 10.7

11.5 6.0 5.7 1.7

5.1 0.6 2.0 1.4 51.2

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

19

Page 24: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

INTERNATIONAL VISITOR ARRIVALS

3. MONTHLY INTERNATIONAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2012

COUNTRY OF RESIDENCE JANUARY % CHG FEBRUARY % CHG MARCH % CHG APRIL % CHG

TOTAL 1,198,506 13.5 1,134,554 14.6 1,243,133 16.0 1,201,953 8.9

AMERICAS 51,653 4.8 54,048 23.9 60,074 6.4 47,323 4.1 Canada 8,495 7.6 8,303 20.4 9,930 5.5 7,294 1.8 USA 38,922 1.7 41,970 23.6 45,720 5.7 35,169 3.1 Other Countries in Americas 4,236 34.7 3,775 35.2 4,424 16.3 4,860 16.7 ASIA 883,355 16.4 844,511 11.3 932,505 17.2 929,248 11.6 Southeast Asia 432,506 9.0 424,993 12.6 484,166 11.3 493,900 8.1 Brunei Darussalam 4,862 6.9 4,782 22.9 6,942 19.8 4,472 19.3 Indonesia 230,500 10.7 211,738 19.6 227,695 18.7 214,289 10.3 Malaysia 88,969 13.6 88,451 8.2 108,054 12.1 96,892 11.1 Myanmar 6,710 3.9 7,038 19.3 8,197 -3.2 12,114 8.5 Philippines 42,248 -2.5 50,931 5.9 58,682 -2.1 75,052 -1.5 Thailand 28,725 -13.6 33,176 7.0 43,230 -5.5 56,217 1.0 Vietnam 27,160 37.8 26,059 -2.9 28,214 18.8 29,837 23.5 Other Countries in Southeast Asia 3,332 7.3 2,818 -8.6 3,152 7.2 5,027 12.6 North Asia 367,259 35.4 330,341 8.4 349,690 30.0 326,631 20.4 P R China 201,742 52.8 158,002 5.4 182,348 40.5 173,543 31.7 Taiwan 27,457 50.7 27,260 42.4 21,401 40.6 22,999 22.2 Hong Kong SAR 39,000 33.0 30,416 -20.4 35,154 7.4 47,141 -10.1 Japan 50,672 3.8 67,306 15.7 74,995 25.0 49,203 28.4 South Korea 45,933 11.8 45,397 23.3 34,077 15.1 31,252 11.6 Other Countries in North Asia 2,455 31.9 1,960 -20.9 1,715 0.9 2,493 22.2 South Asia 73,360 -8.9 78,699 19.6 82,938 11.5 98,688 4.3 Bangladesh 7,250 -11.9 7,639 20.0 8,951 10.1 9,279 20.4 India 57,265 -9.2 61,815 21.9 65,547 13.8 76,035 2.6 Nepal 1,289 9.0 1,010 5.3 997 6.5 1,027 8.8 Pakistan 1,496 -4.8 1,405 21.0 1,492 9.6 1,294 -13.2 Sri Lanka 5,407 -5.5 6,251 5.8 5,286 -6.2 10,243 5.5 Other Countries in South Asia 653 -12.2 579 -18.5 665 -8.0 810 21.4 West Asia 10,230 1.3 10,478 -1.6 15,711 -8.4 10,029 7.4 Iran 1,726 -24.3 1,483 -51.2 5,048 -42.6 886 -16.7 Israel 1,138 1.6 1,336 28.5 1,216 12.2 979 5.2 Kuwait 483 6.2 655 3.8 340 -13.3 389 13.7 Saudi Arabia 1,664 96.0 975 -19.3 1,244 57.1 1,029 -16.4 United Arab Emirates 3,990 -0.1 4,211 22.8 6,088 30.8 5,282 18.8 Other Countries in West Asia 1,229 -12.3 1,818 39.2 1,775 22.6 1,464 10.5 EUROPE 150,011 13.1 159,906 32.8 165,089 17.3 126,189 4.0 Austria 2,210 17.7 2,803 48.9 2,305 25.3 1,829 17.6 Belgium & Luxembourg 2,153 4.6 2,392 36.3 2,610 6.4 2,637 20.0 Denmark 3,250 13.3 4,261 33.7 3,557 30.6 2,660 15.3 Finland 4,792 116.1 5,586 217.9 4,144 151.3 2,358 107.2 France 10,939 -0.2 14,493 34.8 14,253 15.5 14,517 22.5 Germany 26,463 33.2 27,868 44.5 30,111 27.0 19,375 6.0 Greece 786 4.9 802 53.1 724 -1.5 660 24.1 Italy 5,443 7.8 5,314 51.1 6,122 18.8 4,848 35.3 Netherlands 7,082 5.4 7,351 18.0 7,163 0.9 5,609 -5.7 Norway 3,238 6.2 4,038 36.6 4,579 58.2 3,444 2.7 Poland 2,147 104.5 2,559 121.9 1,763 48.3 1,265 73.1 Rep of Ireland 1,566 -7.6 1,557 18.8 1,817 18.7 1,463 -6.8 Russian Federation (CIS) 12,759 31.1 6,533 50.2 6,603 15.1 5,023 20.8 Spain 2,473 12.4 2,398 21.5 3,107 10.5 3,051 11.2 Sweden 5,682 17.4 5,967 56.0 5,175 39.1 3,447 20.7 Switzerland 7,253 5.7 7,709 17.7 7,958 13.7 7,726 1.7 Turkey 1,953 20.9 2,001 7.3 1,874 42.3 1,276 34.6 UK 40,128 -3.1 47,132 13.1 52,109 4.7 38,477 -14.4 Other Countries in Eastern Europe 8,213 24.7 7,440 58.2 7,399 38.5 4,989 41.6 Other Countries in Western Europe 1,481 23.4 1,702 44.0 1,716 -0.7 1,535 1.9 OCEANIA 107,329 0.0 71,466 12.8 79,598 7.8 92,969 -4.8 Australia 94,946 -3.1 63,878 9.9 70,960 7.7 81,927 -4.0 New Zealand 11,207 38.3 6,613 54.3 7,469 7.6 9,881 -12.7 Other Countries in Oceania 1,176 -2.6 975 5.6 1,169 19.0 1,161 7.7 AFRICA 6,118 -22.2 4,526 15.7 5,867 5.8 6,223 -4.7 Egypt 269 -32.2 319 36.9 271 -7.2 345 29.7 Mauritius 821 -19.3 729 27.7 813 21.5 1,220 22.9 South Africa (Rep of) 3,185 -18.5 2,172 38.8 2,992 13.6 3,018 -14.2 Other Countries in Africa 1,843 -27.5 1,306 -15.3 1,791 -8.1 1,640 -6.6 NOT STATED 40 1,900.0 97 9,600.0 1 0.0

20

Page 25: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

3. MONTHLY INTERNATIONAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2012

COUNTRY OF RESIDENCE MAY % CHG JUNE % CHG JULY % CHG AUGUST % CHG

TOTAL 1,146,448 8.8 1,157,739 7.2 1,283,611 0.8 1,313,604 11.5

AMERICAS 46,711 8.2 52,558 9.8 55,958 4.3 46,627 7.9 Canada 6,166 0.8 5,356 4.5 7,346 3.5 6,454 0.9 USA 36,739 7.7 43,468 9.5 44,265 2.5 36,979 8.1 Other Countries in Americas 3,806 29.2 3,734 22.7 4,347 29.1 3,194 22.5 ASIA 919,680 10.5 900,822 6.2 978,941 -0.8 1,035,991 12.5 Southeast Asia 490,836 9.8 502,674 2.5 481,014 -3.4 517,640 15.2 Brunei Darussalam 4,649 16.0 6,980 7.2 5,485 -0.7 5,860 28.6 Indonesia 228,359 14.2 253,510 0.1 246,772 -1.8 276,938 21.4 Malaysia 99,568 10.0 107,356 9.7 90,449 0.3 107,841 18.1 Myanmar 8,984 13.8 7,397 -2.3 7,699 -16.3 6,527 -10.0 Philippines 72,484 0.0 49,957 -4.4 45,249 -11.2 45,775 -7.6 Thailand 42,583 -3.8 34,526 5.3 34,542 -15.4 38,137 10.9 Vietnam 30,562 24.7 39,560 7.6 46,521 2.1 33,230 8.6 Other Countries in Southeast Asia 3,647 2.8 3,388 8.9 4,297 5.3 3,332 -2.4 North Asia 278,139 13.6 269,707 13.9 391,998 4.9 417,043 9.8 P R China 139,946 26.2 122,630 18.7 201,652 9.7 206,734 12.4 Taiwan 20,607 9.9 21,006 2.7 33,511 0.2 27,903 5.0 Hong Kong SAR 33,091 -12.7 36,897 -2.8 50,113 -12.0 48,138 -1.8 Japan 50,006 20.2 52,387 37.6 61,139 10.2 82,747 14.9 South Korea 33,018 -2.1 34,394 0.5 42,524 4.8 47,383 6.8 Other Countries in North Asia 1,471 -21.6 2,393 -14.7 3,059 -9.3 4,138 9.5 South Asia 142,003 8.2 114,364 5.3 89,931 -3.5 84,393 7.2 Bangladesh 9,231 17.9 9,782 22.5 10,330 14.3 9,707 32.7 India 124,147 8.6 93,694 3.3 68,749 -3.5 63,579 4.4 Nepal 1,021 9.9 948 -0.9 1,028 4.2 1,103 -5.2 Pakistan 1,489 -9.9 3,119 13.8 3,327 -6.8 1,394 20.8 Sri Lanka 5,346 -6.9 6,040 14.0 5,847 -22.9 7,979 5.2 Other Countries in South Asia 769 3.2 781 -9.6 650 -19.8 631 14.9 West Asia 8,702 -8.5 14,077 12.8 15,998 -27.9 16,915 25.7 Iran 924 -44.9 1,345 -33.4 1,403 -35.7 1,985 -15.1 Israel 977 -0.7 1,088 23.5 1,239 5.9 999 -0.7 Kuwait 318 -15.9 979 13.6 965 -59.9 1,231 112.2 Saudi Arabia 874 -6.6 2,519 66.6 2,176 -41.1 1,785 69.0 United Arab Emirates 4,312 3.2 5,716 12.9 7,448 -18.6 8,068 21.6 Other Countries in West Asia 1,297 -4.4 2,430 13.7 2,767 -22.8 2,847 54.4 EUROPE 91,541 4.7 87,189 8.8 122,168 7.3 134,628 8.3 Austria 1,338 11.0 1,217 20.5 2,095 17.8 2,145 12.1 Belgium & Luxembourg 1,661 2.3 1,669 11.4 2,884 7.5 2,692 9.3 Denmark 1,644 12.1 1,801 14.1 3,359 9.6 1,864 16.9 Finland 1,607 52.2 1,745 -12.1 1,425 -28.4 992 -20.0 France 10,902 8.1 9,301 16.4 15,402 10.5 20,864 19.1 Germany 14,377 13.9 13,106 8.4 17,784 13.5 20,355 12.2 Greece 627 22.7 571 28.0 670 20.7 755 16.5 Italy 3,639 4.0 3,668 18.4 5,403 30.2 11,397 38.3 Netherlands 5,329 -2.1 5,194 5.5 9,847 1.7 8,361 -6.2 Norway 1,875 8.8 2,506 10.8 3,587 12.1 1,903 -0.1 Poland 1,034 33.6 846 12.6 1,237 1.7 1,303 9.3 Rep of Ireland 1,240 -4.8 1,560 4.1 1,862 4.3 1,661 5.8 Russian Federation (CIS) 3,939 24.5 3,567 15.6 3,848 -1.0 4,101 1.7 Spain 2,131 8.6 2,263 12.3 3,663 9.8 5,802 7.2 Sweden 2,008 4.3 2,043 1.6 2,430 -1.0 1,872 8.5 Switzerland 5,467 2.5 4,657 3.6 8,219 12.3 6,816 11.9 Turkey 1,025 16.0 1,100 38.4 1,363 16.5 1,334 16.5 UK 26,725 -5.5 25,647 4.8 31,195 1.7 34,338 -1.8 Other Countries in Eastern Europe 3,729 9.8 3,731 16.0 4,677 13.7 4,523 16.7 Other Countries in Western Europe 1,244 9.7 997 6.3 1,218 3.0 1,550 -8.8 OCEANIA 84,044 -2.7 106,250 7.7 120,708 7.8 91,192 7.8 Australia 72,641 0.4 92,951 10.2 105,570 11.5 79,292 10.2 New Zealand 10,137 -21.4 12,021 -6.7 13,772 -13.8 10,901 -6.1 Other Countries in Oceania 1,266 13.3 1,278 -7.7 1,366 2.2 999 -5.5 AFRICA 4,469 -1.5 5,099 -3.1 5,822 -22.0 5,119 -1.8 Egypt 267 -4.0 304 -8.2 315 -36.5 258 8.4 Mauritius 534 -11.6 681 8.6 615 -35.5 932 10.8 South Africa (Rep of) 2,251 11.0 2,591 22.4 2,674 -9.8 1,841 2.4 Other Countries in Africa 1,417 -13.0 1,523 -30.3 2,218 -27.2 2,088 -10.6 NOT STATED 3 50.0 5,821 14 -84.8 47

SEPTEMBER % CHG

1,051,348 1.7

41,012 9.8 4,858 6.7

32,008 7.3 4,146 39.2

777,568 -1.4 407,516 -9.6

4,106 5.0 195,481 -11.7 90,484 -12.2 6,502 -6.7

46,880 -9.6 34,926 5.8 25,917 -2.9 3,220 -18.3

280,670 12.9 128,830 23.6 18,385 -3.5 34,584 11.2 65,991 5.8 31,247 3.8 1,633 -3.7

78,515 2.5 10,030 13.1 58,748 0.8

939 -13.0 1,710 29.6 6,398 0.1

690 7.1 10,867 -16.5 1,747 -49.9 1,171 27.0

597 -15.9 1,080 -30.1 4,588 -1.5 1,684 -0.8

113,089 8.2 1,712 8.2 1,970 8.3 1,885 13.6 1,586 26.0

12,529 20.1 19,658 13.0

678 37.2 5,174 33.8 6,117 -3.2 2,254 14.8 1,374 8.9 1,421 -6.6 4,002 -6.1 3,565 20.9 1,905 0.2 5,931 3.6 1,120 -4.1

34,849 2.6 3,967 11.3 1,392 0.9

113,924 17.5 100,891 17.2 11,669 20.3 1,364 12.4

5,516 -7.2 340 -13.5 571 -2.4

2,637 -2.9 1,968 -12.5

239 856.0

21

Page 26: Annual Report on TOURISM STATISTICS 2012 - … Report on Tourism Statistics 2012 CONTENTS 01 Overview of the Tourism Sector Performance 15 Visitor Arrival Statistics (Source: Disembarkation/Embarkation

INTERNATIONAL VISITOR ARRIVALS

3. MONTHLY INTERNATIONAL VISITOR ARRIVALS BY COUNTRY OF RESIDENCE, 2012

COUNTRY OF RESIDENCE OCTOBER % CHG NOVEMBER % CHG DECEMBER % CHG TOTAL % PEAK

MONTH

TOTAL 1,192,580 9.9 1,212,079 17.9 1,360,536 11.8 14,496,091 100.0 DEC

AMERICAS 50,636 5.6 52,503 9.0 57,297 20.6 616,400 4.3 MAR Canada 7,002 2.8 7,659 -2.3 8,932 17.4 87,795 0.6 MAR USA 38,016 3.2 40,170 9.5 43,787 20.2 477,213 3.3 MAR Other Countries in Americas 5,618 31.4 4,674 29.3 4,578 30.8 51,392 0.4 OCT ASIA 899,386 10.0 928,436 21.6 1,047,004 12.0 11,077,447 76.4 DEC Southeast Asia 465,620 6.4 484,855 16.9 593,887 6.0 5,779,607 39.9 DEC Brunei Darussalam 5,070 19.6 6,194 20.5 12,353 19.0 71,755 0.5 DEC Indonesia 215,668 11.2 229,432 21.7 307,155 8.1 2,837,537 19.6 DEC Malaysia 93,945 5.8 124,008 18.1 135,669 4.0 1,231,686 8.5 DEC Myanmar 6,935 -9.0 6,870 -3.2 8,073 -6.1 93,046 0.6 APR Philippines 56,058 -11.3 55,125 4.5 58,363 2.2 656,804 4.5 APR Thailand 57,136 7.5 33,908 15.7 40,548 3.1 477,654 3.3 OCT Vietnam 25,749 10.6 25,249 7.9 28,176 4.4 366,234 2.5 JUL Other Countries in Southeast Asia 5,059 54.9 4,069 9.2 3,550 6.5 44,891 0.3 OCT North Asia 328,625 19.3 340,838 39.5 337,795 30.2 4,018,736 27.7 AUG P R China 170,529 27.7 177,112 75.7 171,109 50.9 2,034,177 14.0 AUG Taiwan 20,456 15.1 20,223 27.5 20,995 38.6 282,203 1.9 JUL Hong Kong SAR 38,630 24.5 36,704 16.4 42,299 16.8 472,167 3.3 JUL Japan 62,436 8.3 70,696 15.3 69,538 11.1 757,116 5.2 AUG South Korea 34,713 3.3 34,014 2.6 31,232 5.5 445,184 3.1 AUG Other Countries in North Asia 1,861 -1.7 2,089 28.0 2,622 3.0 27,889 0.2 AUG South Asia 92,897 -2.6 93,535 4.0 103,142 0.9 1,132,465 7.8 MAY Bangladesh 9,456 17.0 8,922 17.2 10,096 20.7 110,673 0.8 JUL India 72,348 -6.3 74,794 3.3 78,272 -0.2 894,993 6.2 MAY Nepal 1,702 27.7 1,048 -5.3 1,313 11.3 13,425 0.1 OCT Pakistan 1,368 -13.1 1,395 -6.1 1,717 -7.2 21,206 0.1 JUL Sri Lanka 7,229 11.7 6,607 0.7 10,726 -5.8 83,359 0.6 DEC Other Countries in South Asia 794 8.5 769 -6.2 1,018 0.9 8,809 0.1 DEC West Asia 12,244 28.3 9,208 -36.9 12,180 -0.7 146,639 1.0 AUG Iran 575 -66.3 738 -59.6 693 -65.8 18,553 0.1 MAR Israel 1,331 17.2 1,091 0.6 1,035 33.0 13,600 0.1 FEB Kuwait 550 52.4 416 -37.7 698 41.0 7,621 0.1 AUG Saudi Arabia 2,517 120.4 1,006 -47.2 1,100 -5.7 17,969 0.1 JUN United Arab Emirates 5,100 37.5 4,305 -38.1 6,444 10.0 65,552 0.5 AUG Other Countries in West Asia 2,171 46.0 1,652 -22.8 2,210 14.0 23,344 0.2 AUG EUROPE 124,632 5.9 131,471 1.0 131,421 2.4 1,537,334 10.6 MAR Austria 1,967 14.6 1,810 -4.8 1,833 12.5 23,264 0.2 FEB Belgium & Luxembourg 2,046 -7.9 2,188 0.3 1,922 -5.1 26,824 0.2 JUL Denmark 2,517 12.3 2,290 0.5 2,391 7.1 31,479 0.2 FEB Finland 2,541 15.4 2,889 -6.6 3,668 -15.1 33,333 0.2 FEB France 11,328 1.1 12,585 12.7 11,810 -2.0 158,923 1.1 AUG Germany 20,744 9.5 20,254 -9.9 22,338 4.1 252,433 1.7 MAR Greece 675 16.8 603 2.0 586 -23.6 8,137 0.1 FEB Italy 4,265 13.2 5,298 12.3 4,986 2.3 65,557 0.5 AUG Netherlands 6,884 -3.2 6,638 1.6 6,028 -2.3 81,603 0.6 JUL Norway 2,907 9.0 3,502 3.7 2,970 -4.1 36,803 0.3 MAR Poland 1,326 -2.1 2,493 16.8 1,558 21.0 18,905 0.1 FEB Rep of Ireland 1,740 11.5 1,683 -0.7 1,395 -8.6 18,965 0.1 JUL Russian Federation (CIS) 4,909 7.3 6,370 15.5 7,303 6.1 68,957 0.5 JAN Spain 3,646 9.1 3,264 2.9 2,415 -21.1 37,778 0.3 AUG Sweden 3,035 -6.0 3,875 -1.8 5,809 17.7 43,248 0.3 FEB Switzerland 7,634 0.5 7,564 -2.6 6,923 3.5 83,857 0.6 JUL Turkey 2,170 136.1 1,338 -26.0 1,475 34.3 18,029 0.1 OCT UK 38,074 4.7 39,509 1.1 38,314 3.4 446,497 3.1 MAR Other Countries in Eastern Europe 4,935 4.6 5,930 10.3 6,370 5.5 65,903 0.5 JAN Other Countries in Western Europe 1,289 -8.5 1,388 4.6 1,327 10.7 16,839 0.1 MAR OCEANIA 112,575 17.7 93,863 16.8 115,229 19.3 1,189,147 8.2 JUL Australia 100,138 18.5 83,972 19.9 103,207 21.8 1,050,373 7.2 JUL New Zealand 11,158 13.0 8,550 -3.8 10,323 -1.8 123,701 0.9 JUL Other Countries in Oceania 1,279 3.3 1,341 -7.8 1,699 22.3 15,073 0.1 DEC AFRICA 4,923 -18.7 5,411 -0.2 8,901 -7.7 67,994 0.5 DEC Egypt 324 -13.1 341 22.2 277 9.5 3,630 0.0 APR Mauritius 512 -31.7 1,158 7.2 1,271 -30.8 9,857 0.1 DEC South Africa (Rep of) 2,230 -21.8 2,227 6.0 4,921 -7.2 32,739 0.2 DEC Other Countries in Africa 1,857 -10.5 1,685 -14.2 2,432 8.1 21,768 0.2 DEC

NOT STATED 428 21,300.0 395 39,400.0 684 11,300.0 7,769 0.1 JUN

% CHG

10.1

9.3 5.9 8.3

27.7

10.3 6.7

15.3 9.5 8.0

-1.2 -3.1 1.0

10.2 6.9

18.9 28.9 18.3 1.7

15.3 7.3 0.7 3.8

15.9 3.0 5.2 1.3

-0.8 -2.3 -5.0

-42.8 12.1 -7.9 5.4 4.5 7.7

9.7 17.0 7.4

15.7 39.4 13.3 14.8 14.1 22.5 0.6

13.4 34.1 2.2

16.1 8.0

15.7 6.1

22.4 0.9

21.0 6.0

8.8 9.9 0.6 4.8

-7.4 -5.2 -6.4 -2.3

-14.7

5,741.4

22

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

CHARACTERISTICS

TOTAL CANADA USA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 14,496,091 100.0 10.1 87,795 100.0 5.9 477,213 100.0 8.3

Air 11,108,862 76.6 9.5 68,517 78.0 5.1 408,597 85.6 7.4

Sea 1,463,902 10.1 10.2 8,316 9.5 19.4 31,564 6.6 25.9

Land 1,923,327 13.3 13.1 10,962 12.5 1.4 37,052 7.8 5.8

GENDER 14,496,091 100.0 10.1 87,795 100.0 5.9 477,213 100.0 8.3

Male 7,471,373 51.5 10.8 47,870 54.5 6.3 300,388 62.9 7.9

Female 6,704,974 46.3 13.3 38,575 43.9 8.2 169,012 35.4 13.1

Not Stated 319,744 2.2 -37.0 1,350 1.5 -39.9 7,813 1.6 -39.0

AGE GROUP (YEARS) 14,496,091 100.0 10.1 87,795 100.0 5.9 477,213 100.0 8.3

14 & Below 1,219,429 8.4 7.8 4,680 5.3 -0.1 29,529 6.2 8.7

15 - 19 514,697 3.6 7.2 2,187 2.5 -3.8 9,942 2.1 14.5

20 - 24 1,014,273 7.0 10.8 6,573 7.5 3.9 21,862 4.6 8.0

25 - 34 3,304,034 22.8 10.0 15,405 17.5 7.3 76,207 16.0 9.9

35 - 44 3,071,315 21.2 7.6 12,142 13.8 2.5 94,144 19.7 3.9

45 - 54 2,534,903 17.5 9.2 15,835 18.0 2.8 107,522 22.5 4.2

55 - 64 1,827,095 12.6 14.3 17,516 20.0 8.1 82,148 17.2 9.4

65 & Above 985,050 6.8 17.5 13,364 15.2 14.2 55,270 11.6 21.9

Not Stated 25,295 0.2 -5.7 93 0.1 -37.2 589 0.1 -32.5

Average Age (Years) 38 0.7 44 1.1 43 0.5

LENGTH OF STAY (DAYS) 13,937,238 100.0 10.2 86,173 100.0 6.2 467,432 100.0 8.6

Under 1 Day 3,397,818 24.4 22.2 14,688 17.0 27.6 89,664 19.2 28.3

1 Day 2,786,703 20.0 13.1 15,489 18.0 3.5 92,920 19.9 8.3

2 Days 2,358,745 16.9 6.0 15,281 17.7 3.5 78,841 16.9 7.5

3 Days 2,058,560 14.8 5.3 13,757 16.0 6.5 64,688 13.8 6.1

4 Days 1,094,447 7.9 4.7 7,649 8.9 3.6 40,265 8.6 3.4

5 Days 559,976 4.0 4.7 4,501 5.2 -1.0 26,064 5.6 1.1

6 Days 333,623 2.4 3.8 2,985 3.5 0.1 17,741 3.8 2.0

7 Days 232,376 1.7 2.5 2,163 2.5 -1.5 11,604 2.5 -1.1

8 - 10 Days 320,047 2.3 1.5 3,198 3.7 -2.9 16,306 3.5 -1.9

11 - 14 Days 221,234 1.6 0.5 2,270 2.6 -4.7 11,391 2.4 -3.7

15 - 29 Days 387,514 2.8 3.7 3,484 4.0 3.5 12,136 2.6 -0.4

30 - 59 Days 137,525 1.0 3.0 570 0.7 -18.6 4,011 0.9 -4.9

60 Days & Over 48,670 0.3 1.5 138 0.2 -3.5 1,801 0.4 2.2

Average Length of Stay (Days) 3.54 -5.0 4.04 -5.7 3.87 -6.3

VISITOR DAYS 1 51,376,712 100.0 4.6 354,823 0.7 -0.2 1,849,135 3.6 1.5

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

1The percentage shown in the second column for each market indicates the respective market share. 23

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INTERNATIONAL VISITOR ARRIVALS

CHARACTERISTICS

ASEAN INDONESIA MALAYSIA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 5,779,607 100.0 6.7 2,837,537 100.0 9.5 1,231,686 100.0 8.0

Air 4,084,433 70.7 5.7 1,752,591 61.8 8.4 931,233 75.6 7.9

Sea 953,655 16.5 10.3 825,871 29.1 10.8 76,257 6.2 12.2

Land 741,519 12.8 8.1 259,075 9.1 12.4 224,196 18.2 6.7

GENDER 5,779,607 100.0 6.7 2,837,537 100.0 9.5 1,231,686 100.0 8.0

Male 2,716,933 47.0 9.1 1,321,499 46.6 13.8 643,295 52.2 8.6

Female 2,883,914 49.9 9.3 1,377,584 48.5 13.7 570,794 46.3 9.6

Not Stated 178,760 3.1 -37.4 138,454 4.9 -36.8 17,597 1.4 -36.5

AGE GROUP (YEARS) 5,779,607 100.0 6.7 2,837,537 100.0 9.5 1,231,686 100.0 8.0

14 & Below 559,011 9.7 6.0 308,476 10.9 8.0 101,451 8.2 7.6

15 - 19 233,930 4.0 6.8 124,376 4.4 8.5 40,057 3.3 11.8

20 - 24 460,376 8.0 8.5 209,038 7.4 9.8 84,825 6.9 12.1

25 - 34 1,400,364 24.2 5.8 611,938 21.6 7.8 279,949 22.7 7.2

35 - 44 1,256,054 21.7 5.8 625,958 22.1 9.7 280,798 22.8 4.0

45 - 54 964,583 16.7 6.3 497,175 17.5 10.0 222,647 18.1 7.4

55 - 64 615,266 10.6 9.5 312,441 11.0 12.7 149,369 12.1 11.7

65 & Above 276,961 4.8 9.5 144,783 5.1 11.1 71,571 5.8 16.0

Not Stated 13,062 0.2 17.7 3,352 0.1 -24.4 1,019 0.1 -29.5

Average Age (Years) 36.64 0.3 37 0.5 38 0.3

LENGTH OF STAY (DAYS) 5,615,999 100.0 7.1 2,788,197 100.0 9.9 1,222,803 100.0 8.2

Under 1 Day 1,531,711 27.3 17.9 776,738 27.9 22.7 540,799 44.2 14.5

1 Day 890,641 15.9 10.3 479,512 17.2 13.4 211,320 17.3 9.3

2 Days 1,069,925 19.1 4.3 523,274 18.8 9.0 191,125 15.6 3.8

3 Days 838,653 14.9 3.3 412,544 14.8 6.6 124,305 10.2 1.2

4 Days 415,164 7.4 -1.4 214,497 7.7 -1.3 60,080 4.9 -3.3

5 Days 203,651 3.6 -1.8 104,737 3.8 -3.9 29,250 2.4 -2.4

6 Days 111,454 2.0 -2.6 56,017 2.0 -5.5 14,647 1.2 0.2

7 Days 79,582 1.4 -2.8 41,050 1.5 -5.6 10,206 0.8 -1.2

8 - 10 Days 113,077 2.0 -1.7 57,441 2.1 -4.6 14,581 1.2 1.7

11 - 14 Days 82,336 1.5 -1.9 37,617 1.3 -3.2 9,745 0.8 -1.6

15 - 29 Days 199,813 3.6 2.2 73,751 2.6 -1.1 14,478 1.2 3.8

30 - 59 Days 62,698 1.1 -0.9 8,617 0.3 -10.3 1,835 0.2 -9.2

60 Days & Over 17,294 0.3 -1.5 2,402 0.1 -9.9 432 0.0 -4.8

Average Length of Stay (Days) 3.65 -5.2 2.97 -7.8 2.01 -5.2

VISITOR DAYS 1 21,084,346 41.0 1.2 8,441,245 16.4 0.9 2,479,798 4.8 2.3

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

24

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

CHARACTERISTICS

PHILIPPINES THAILAND VIETNAM

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 656,804 100.0 -3.1 477,654 100.0 1.0 366,234 100.0 10.2

Air 539,422 82.1 -4.9 371,285 77.7 0.8 308,834 84.3 11.6

Sea 33,466 5.1 -1.4 8,498 1.8 -8.0 3,848 1.1 -15.7

Land 83,916 12.8 9.9 97,871 20.5 2.7 53,552 14.6 5.3

GENDER 656,804 100.0 -3.1 477,654 100.0 1.0 366,234 100.0 10.2

Male 275,840 42.0 -1.6 218,402 45.7 1.1 154,140 42.1 7.9

Female 369,383 56.2 -2.3 254,439 53.3 2.5 208,545 56.9 14.2

Not Stated 11,581 1.8 -40.3 4,813 1.0 -41.9 3,549 1.0 -47.3

AGE GROUP (YEARS) 656,804 100.0 -3.1 477,654 100.0 1.0 366,234 100.0 10.2

14 & Below 64,151 9.8 -5.2 34,654 7.3 -0.7 30,549 8.3 14.1

15 - 19 24,480 3.7 -3.1 18,006 3.8 1.7 16,793 4.6 5.9

20 - 24 62,166 9.5 0.3 35,857 7.5 9.6 45,589 12.4 12.3

25 - 34 206,047 31.4 -2.6 138,535 29.0 4.2 107,371 29.3 10.2

35 - 44 127,817 19.5 -3.0 112,809 23.6 -1.1 70,873 19.4 8.7

45 - 54 84,517 12.9 -5.9 77,256 16.2 -2.0 51,700 14.1 2.6

55 - 64 60,151 9.2 -2.0 41,841 8.8 -3.0 30,048 8.2 16.1

65 & Above 26,448 4.0 -1.8 14,966 3.1 -7.4 9,955 2.7 9.3

Not Stated 1,027 0.2 -24.5 3,730 0.8 67.6 3,356 0.9 222.1

Average Age (Years) 35 0.0 36 -1.0 34 -0.4

LENGTH OF STAY (DAYS) 597,881 100.0 -3.0 466,577 100.0 0.9 356,906 100.0 9.7

Under 1 Day 75,778 12.7 3.4 81,803 17.5 15.7 37,998 10.6 12.0

1 Day 74,738 12.5 0.0 64,429 13.8 1.8 32,309 9.1 15.3

2 Days 96,539 16.1 -2.7 131,470 28.2 -7.8 99,935 28.0 5.5

3 Days 115,426 19.3 -11.1 82,624 17.7 5.5 72,539 20.3 12.3

4 Days 62,949 10.5 -10.4 30,752 6.6 4.4 28,289 7.9 16.3

5 Days 29,496 4.9 -6.2 14,032 3.0 2.0 14,207 4.0 17.5

6 Days 16,882 2.8 -2.4 8,525 1.8 -2.1 7,968 2.2 7.9

7 Days 12,167 2.0 -1.5 4,721 1.0 -1.0 5,409 1.5 8.5

8 - 10 Days 18,289 3.1 6.8 7,103 1.5 -6.1 7,446 2.1 3.3

11 - 14 Days 14,369 2.4 3.2 7,670 1.6 -12.7 6,740 1.9 4.9

15 - 29 Days 50,340 8.4 7.7 24,621 5.3 1.2 26,656 7.5 4.9

30 - 59 Days 25,089 4.2 5.1 7,156 1.5 -13.0 13,455 3.8 4.0

60 Days & Over 5,819 1.0 -1.7 1,671 0.4 -15.2 3,955 1.1 16.5

Average Length of Stay (Days) 6.95 4.4 4.32 -4.4 6.48 -1.9

VISITOR DAYS 1 4,564,503 8.9 1.2 2,061,480 4.0 -3.4 2,372,837 4.6 8.1

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

25

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INTERNATIONAL VISITOR ARRIVALS

CHARACTERISTICS

P R CHINA TAIWAN HONG KONG SAR

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 2,034,177 100.0 28.9 282,203 100.0 18.3 472,167 100.0 1.7

Air 1,455,978 71.6 26.3 228,254 80.9 17.1 392,051 83.0 -0.6

Sea 62,352 3.1 12.3 10,349 3.7 10.0 17,189 3.6 -2.7

Land 515,847 25.4 39.7 43,600 15.4 27.5 62,927 13.3 20.5

GENDER 2,034,177 100.0 28.9 282,203 100.0 18.3 472,167 100.0 1.7

Male 931,218 45.8 27.2 130,354 46.2 19.8 243,547 51.6 2.7

Female 1,086,039 53.4 32.7 139,761 49.5 28.7 224,389 47.5 2.4

Not Stated 16,920 0.8 -36.2 12,088 4.3 -42.7 4,231 0.9 -47.6

AGE GROUP (YEARS) 2,034,177 100.0 28.9 282,203 100.0 18.3 472,167 100.0 1.7

14 & Below 131,899 6.5 23.6 25,614 9.1 9.1 50,972 10.8 3.9

15 - 19 57,306 2.8 12.7 9,312 3.3 15.6 12,154 2.6 4.5

20 - 24 130,671 6.4 15.1 16,360 5.8 44.4 20,211 4.3 3.5

25 - 34 444,538 21.9 23.4 70,587 25.0 25.7 96,670 20.5 3.2

35 - 44 451,008 22.2 20.4 65,707 23.3 12.3 124,924 26.5 0.3

45 - 54 363,609 17.9 29.9 48,465 17.2 13.8 92,730 19.6 0.3

55 - 64 300,457 14.8 56.9 31,478 11.2 19.9 48,934 10.4 1.4

65 & Above 152,561 7.5 57.2 14,440 5.1 24.8 23,116 4.9 -5.1

Not Stated 2,128 0.1 -28.5 240 0.1 -59.7 2,456 0.5 156.4

Average Age (Years) 40 3.4 38 -0.1 38 -0.7

LENGTH OF STAY (DAYS) 1,898,854 100.0 30.5 277,130 100.0 17.5 469,082 100.0 1.8

Under 1 Day 560,252 29.5 57.9 54,477 19.7 36.3 53,803 11.5 0.2

1 Day 735,399 38.7 26.2 47,476 17.1 22.2 77,227 16.5 21.0

2 Days 125,194 6.6 17.8 34,490 12.4 -0.8 97,707 20.8 4.9

3 Days 123,647 6.5 15.0 67,727 24.4 12.6 126,460 27.0 -4.6

4 Days 111,533 5.9 22.7 34,599 12.5 21.5 60,808 13.0 -5.3

5 Days 57,508 3.0 17.1 12,756 4.6 33.9 21,725 4.6 2.6

6 Days 36,188 1.9 20.5 7,000 2.5 22.0 9,840 2.1 -3.0

7 Days 24,074 1.3 10.4 3,905 1.4 -3.7 6,365 1.4 4.7

8 - 10 Days 31,393 1.7 15.9 4,563 1.6 -0.2 5,724 1.2 -10.7

11 - 14 Days 26,321 1.4 6.6 3,741 1.3 1.4 3,972 0.8 -8.3

15 - 29 Days 39,072 2.1 12.2 5,326 1.9 5.0 4,326 0.9 -0.8

30 - 59 Days 19,463 1.0 16.3 917 0.3 0.8 861 0.2 -1.6

60 Days & Over 8,810 0.5 5.7 153 0.1 -5.6 264 0.1 24.5

Average Length of Stay (Days) 2.96 -10.3 3.15 -4.9 2.95 -2.8

VISITOR DAYS 1 6,022,665 11.7 15.7 889,362 1.7 12.5 1,393,975 2.7 -1.2

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

26

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

CHARACTERISTICS JAPAN SOUTH KOREA INDIA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 757,116 100.0 15.3 445,184 100.0 7.3 894,993 100.0 3.0

Air 623,322 82.3 16.7 310,927 69.8 9.2 685,808 76.6 5.2

Sea 38,904 5.1 3.8 74,045 16.6 3.4 86,473 9.7 14.0

Land 94,890 12.5 12.0 60,212 13.5 2.8 122,712 13.7 -13.0

GENDER 757,116 100.0 15.3 445,184 100.0 7.3 894,993 100.0 3.0

Male 436,662 57.7 12.9 209,087 47.0 4.8 557,173 62.3 3.5

Female 311,758 41.2 22.9 213,318 47.9 8.1 322,655 36.1 4.8

Not Stated 8,696 1.1 -45.2 22,779 5.1 26.9 15,165 1.7 -33.8

AGE GROUP (YEARS) 757,116 100.0 15.3 445,184 100.0 7.3 894,993 100.0 3.0

14 & Below 40,771 5.4 11.4 37,409 8.4 3.9 91,157 10.2 0.8

15 - 19 48,319 6.4 5.9 17,308 3.9 7.7 28,501 3.2 -3.5

20 - 24 43,985 5.8 26.4 25,279 5.7 14.3 73,421 8.2 0.0

25 - 34 144,891 19.1 16.1 106,522 23.9 7.4 239,013 26.7 5.1

35 - 44 162,893 21.5 8.5 98,209 22.1 3.9 189,620 21.2 3.0

45 - 54 143,264 18.9 17.0 82,786 18.6 7.3 129,298 14.4 1.9

55 - 64 108,157 14.3 17.2 56,001 12.6 12.9 97,783 10.9 4.8

65 & Above 64,221 8.5 31.8 20,881 4.7 9.3 44,980 5.0 6.7

Not Stated 615 0.1 -38.6 789 0.2 -32.5 1,220 0.1 -27.1

Average Age (Years) 40 1.1 38 0.5 36 0.5

LENGTH OF STAY (DAYS) 743,806 100.0 15.5 438,069 100.0 7.3 778,335 100.0 1.9

Under 1 Day 133,038 17.9 0.0 156,803 35.8 5.0 117,300 15.1 24.6

1 Day 151,499 20.4 9.6 77,843 17.8 7.3 88,649 11.4 4.6

2 Days 193,012 25.9 21.3 63,358 14.5 2.0 128,807 16.5 -8.0

3 Days 148,543 20.0 35.9 67,400 15.4 16.5 153,107 19.7 -8.5

4 Days 54,666 7.3 26.2 29,471 6.7 12.9 78,410 10.1 4.2

5 Days 21,537 2.9 13.1 12,359 2.8 6.0 43,878 5.6 8.9

6 Days 11,589 1.6 8.8 6,911 1.6 9.6 27,051 3.5 0.3

7 Days 6,036 0.8 -0.3 4,083 0.9 6.5 17,361 2.2 1.3

8 - 10 Days 8,337 1.1 -4.5 5,167 1.2 7.2 29,582 3.8 5.2

11 - 14 Days 5,923 0.8 -3.2 3,888 0.9 10.8 20,079 2.6 4.0

15 - 29 Days 8,556 1.2 -5.0 5,280 1.2 7.8 40,749 5.2 5.2

30 - 59 Days 904 0.1 -18.9 3,111 0.7 5.3 23,628 3.0 7.0

60 Days & Over 166 0.0 -24.5 2,395 0.5 -1.5 9,734 1.3 1.1

Average Length of Stay (Days) 2.52 -1.1 2.80 0.0 6.08 0.8

VISITOR DAYS 1 1,908,854 3.7 14.1 1,248,239 2.4 7.3 5,439,269 10.6 3.8

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

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INTERNATIONAL VISITOR ARRIVALS

CHARACTERISTICS

FRANCE GERMANY NETHERLANDS

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 158,923 100.0 13.3 252,433 100.0 14.8 81,603 100.0 0.6

Air 136,673 86.0 12.9 204,232 80.9 14.6 69,208 84.8 0.7

Sea 9,557 6.0 24.2 29,957 11.9 19.0 4,649 5.7 3.2

Land 12,693 8.0 9.5 18,244 7.2 9.7 7,746 9.5 -1.6

GENDER 158,923 100.0 13.3 252,433 100.0 14.8 81,603 100.0 0.6

Male 92,144 58.0 13.9 149,131 59.1 14.6 49,778 61.0 1.8

Female 64,525 40.6 17.4 100,148 39.7 18.4 30,507 37.4 2.8

Not Stated 2,254 1.4 -49.1 3,154 1.2 -40.7 1,318 1.6 -47.1

AGE GROUP (YEARS) 158,923 100.0 13.3 252,433 100.0 14.8 81,603 100.0 0.6

14 & Below 10,678 6.7 14.4 9,301 3.7 22.6 4,749 5.8 -1.1

15 - 19 4,904 3.1 24.4 6,503 2.6 39.9 2,336 2.9 8.6

20 - 24 12,647 8.0 16.6 18,840 7.5 16.6 5,853 7.2 2.1

25 - 34 36,839 23.2 11.7 60,267 23.9 19.8 17,608 21.6 2.7

35 - 44 28,598 18.0 10.3 44,225 17.5 7.6 15,770 19.3 -2.6

45 - 54 27,820 17.5 13.0 54,107 21.4 15.2 15,909 19.5 2.8

55 - 64 23,176 14.6 11.4 35,108 13.9 15.3 11,991 14.7 0.4

65 & Above 14,073 8.9 21.6 23,929 9.5 6.4 7,330 9.0 -2.7

Not Stated 188 0.1 -29.3 153 0.1 -44.8 57 0.1 -49.1

Average Age (Years) 40 0.0 41 -1.1 41 -0.3

LENGTH OF STAY (DAYS) 154,718 100.0 13.4 248,900 100.0 15.0 80,240 100.0 0.9

Under 1 Day 40,691 26.3 20.5 52,737 21.2 40.3 17,833 22.2 12.2

1 Day 32,093 20.7 15.1 53,588 21.5 5.2 13,862 17.3 -4.9

2 Days 25,409 16.4 11.0 48,494 19.5 12.4 14,957 18.6 -1.3

3 Days 19,045 12.3 12.8 37,348 15.0 13.0 11,557 14.4 -2.1

4 Days 10,384 6.7 7.7 19,020 7.6 10.9 6,350 7.9 -3.8

5 Days 6,623 4.3 6.6 10,666 4.3 12.7 4,118 5.1 3.6

6 Days 4,832 3.1 15.5 6,940 2.8 10.8 2,888 3.6 11.8

7 Days 3,196 2.1 12.0 4,623 1.9 9.0 1,796 2.2 -0.9

8 - 10 Days 4,756 3.1 6.9 6,604 2.7 9.3 2,661 3.3 -4.6

11 - 14 Days 2,999 1.9 -2.9 4,083 1.6 3.4 1,732 2.2 -3.2

15 - 29 Days 3,200 2.1 5.3 3,569 1.4 4.7 1,755 2.2 -4.3

30 - 59 Days 1,059 0.7 -4.0 921 0.4 -2.4 549 0.7 -11.6

60 Days & Over 431 0.3 16.8 307 0.1 8.9 182 0.2 26.4

Average Length of Stay (Days) 3.30 -4.9 2.98 -4.7 3.52 -2.2

VISITOR DAYS 1 523,947 1.0 7.8 751,311 1.5 9.4 287,617 0.6 -1.6

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

CHARACTERISTICS

RUSSIAN FEDERATION SCANDINAVIA UK

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 68,957 100.0 16.1 111,530 100.0 15.0 446,497 100.0 0.9

Air 63,251 91.7 16.1 94,848 85.0 15.0 380,189 85.1 0.2

Sea 3,646 5.3 8.3 6,803 6.1 25.0 33,554 7.5 16.5

Land 2,060 3.0 33.2 9,879 8.9 8.8 32,754 7.3 -4.9

GENDER 68,957 100.0 16.1 111,530 100.0 15.0 446,497 100.0 0.9

Male 33,220 48.2 15.5 66,762 59.9 13.8 257,456 57.7 2.6

Female 34,715 50.3 20.0 42,847 38.4 20.2 180,767 40.5 1.1

Not Stated 1,022 1.5 -39.6 1,921 1.7 -29.1 8,274 1.9 -35.5

AGE GROUP (YEARS) 68,957 100.0 16.1 111,530 100.0 15.0 446,497 100.0 0.9

14 & Below 6,084 8.8 15.4 9,329 8.4 29.6 24,594 5.5 -2.3

15 - 19 1,910 2.8 11.8 3,330 3.0 12.0 9,647 2.2 -13.6

20 - 24 4,428 6.4 16.5 11,682 10.5 16.8 26,127 5.9 -1.4

25 - 34 21,705 31.5 25.4 20,903 18.7 18.0 84,806 19.0 3.2

35 - 44 16,072 23.3 11.2 20,068 18.0 11.3 73,038 16.4 -1.5

45 - 54 11,752 17.0 8.1 20,873 18.7 13.3 77,812 17.4 0.5

55 - 64 5,415 7.9 18.2 15,276 13.7 8.6 79,419 17.8 -1.0

65 & Above 1,495 2.2 19.6 9,917 8.9 17.6 70,719 15.8 8.6

Not Stated 96 0.1 -31.9 152 0.1 -16.9 335 0.1 -52.1

Average Age (Years) 36 -0.8 39.28 -1.3 44 0.8

LENGTH OF STAY (DAYS) 67,671 100.0 16.4 109,354 100.0 15.4 438,466 100.0 0.9

Under 1 Day 10,889 16.1 20.6 19,810 18.1 36.5 75,879 17.3 15.6

1 Day 9,190 13.6 16.8 20,056 18.3 20.9 81,199 18.5 -0.8

2 Days 14,200 21.0 6.1 20,529 18.8 14.3 86,595 19.7 -2.1

3 Days 13,421 19.8 9.8 16,037 14.7 11.6 69,573 15.9 -1.7

4 Days 5,846 8.6 21.7 9,224 8.4 6.8 35,181 8.0 -5.0

5 Days 3,217 4.8 43.2 5,953 5.4 4.5 21,221 4.8 -0.2

6 Days 2,192 3.2 32.4 4,057 3.7 15.6 14,590 3.3 0.8

7 Days 1,770 2.6 44.0 2,969 2.7 10.9 10,874 2.5 0.0

8 - 10 Days 2,655 3.9 28.1 4,394 4.0 0.8 15,980 3.6 -2.5

11 - 14 Days 1,758 2.6 35.0 2,724 2.5 1.7 11,583 2.6 0.5

15 - 29 Days 1,951 2.9 14.2 2,633 2.4 -4.0 11,301 2.6 -3.1

30 - 59 Days 446 0.7 -10.1 734 0.7 -0.9 3,294 0.8 0.6

60 Days & Over 136 0.2 29.5 234 0.2 -20.7 1,196 0.3 -0.4

Average Length of Stay (Days) 3.92 0.9 3.74 -8.9 3.80 -2.1

VISITOR DAYS 1 270,146 0.5 17.2 417,282 0.8 4.7 1,697,642 3.3 -1.2

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

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INTERNATIONAL VISITOR ARRIVALS

CHARACTERISTICS AUSTRALIA NEW ZEALAND SOUTH AFRICA

NO. % % CHG NO. % % CHG NO. % % CHG

MODE OF ARRIVAL 1,050,373 100.0 9.9 123,701 100.0 0.6 32,739 100.0 -2.3

Air 956,683 91.1 10.6 113,964 92.1 0.9 28,669 87.6 -2.2

Sea 46,349 4.4 -6.1 4,337 3.5 10.0 1,985 6.1 -9.6

Land 47,341 4.5 13.5 5,400 4.4 -11.0 2,085 6.4 4.9

GENDER 1,050,373 100.0 9.9 123,701 100.0 0.6 32,739 100.0 -2.3

Male 575,038 54.7 11.8 65,233 52.7 2.6 18,616 56.9 -0.9

Female 458,105 43.6 12.4 56,635 45.8 2.2 13,591 41.5 -0.3

Not Stated 17,230 1.6 -49.4 1,833 1.5 -54.5 532 1.6 -50.7

AGE GROUP (YEARS) 1,050,373 100.0 9.9 123,701 100.0 0.6 32,739 100.0 -2.3

14 & Below 99,753 9.5 11.9 11,291 9.1 2.0 2,365 7.2 -7.1

15 - 19 34,330 3.3 9.8 4,869 3.9 0.4 1,431 4.4 -17.8

20 - 24 57,422 5.5 17.6 6,729 5.4 -2.2 1,443 4.4 -4.2

25 - 34 188,178 17.9 14.1 19,387 15.7 -5.3 5,962 18.2 2.5

35 - 44 181,960 17.3 8.9 19,487 15.8 -2.2 7,229 22.1 -3.8

45 - 54 190,902 18.2 5.2 23,755 19.2 -0.7 6,732 20.6 -1.0

55 - 64 174,776 16.6 6.1 21,336 17.2 1.1 4,704 14.4 -1.3

65 & Above 121,993 11.6 14.0 16,742 13.5 15.1 2,819 8.6 2.9

Not Stated 1,059 0.1 -33.4 105 0.1 -48.8 54 0.2 -30.8

Average Age (Years) 41 -0.7 42 1.2 41 1.0

LENGTH OF STAY (DAYS) 1,043,409 100.0 9.9 122,845 100.0 0.9 32,309 100.0 -1.9

Under 1 Day 275,115 26.4 16.8 32,771 26.7 6.4 8,132 25.2 -2.7

1 Day 218,620 21.0 6.6 32,192 26.2 0.7 5,127 15.9 -2.7

2 Days 163,549 15.7 9.0 21,341 17.4 3.9 5,600 17.3 -0.1

3 Days 131,586 12.6 12.1 14,194 11.6 2.3 4,813 14.9 -4.6

4 Days 83,947 8.0 7.9 7,577 6.2 -0.9 2,796 8.7 4.4

5 Days 51,225 4.9 7.6 4,073 3.3 -7.9 1,568 4.9 -9.5

6 Days 31,234 3.0 5.4 2,655 2.2 -7.8 1,025 3.2 2.0

7 Days 26,648 2.6 11.4 1,738 1.4 -23.9 658 2.0 -4.2

8 - 10 Days 31,091 3.0 1.1 2,682 2.2 -24.5 928 2.9 3.7

11 - 14 Days 13,990 1.3 -1.9 1,554 1.3 -15.6 579 1.8 -6.9

15 - 29 Days 12,021 1.2 -4.4 1,698 1.4 2.4 930 2.9 3.0

30 - 59 Days 3,165 0.3 -5.0 307 0.2 19.5 126 0.4 3.3

60 Days & Over 1,218 0.1 -1.5 63 0.1 37.0 27 0.1 -6.9

Average Length of Stay (Days) 2.85 -4.1 2.53 -4.2 3.34 1.1

VISITOR DAYS 1 2,996,834 5.8 5.4 313,138 0.6 -3.6 109,324 0.2 -1.3

1The percentage shown in the second column for each market indicates the respective market share.

4. ANNUAL SUMMARY OF CHARACTERISTICS OF INTERNATIONAL VISITOR ARRIVALS FROM SELECTED MARKETS, 2012

30

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1. Methodology

Data on visitors’ profile are obtained mainly from the Overseas Visitors Survey. The annual survey covers a

sample of about 26,000 visitors departing Singapore via air, sea and land checkpoints. Face-to-face interviews

are conducted with visitors at the departure points throughout the year.

The sample is selected based on a quarterly quota, which is set according to the actual visitor arrival

statistics from the same quarter of the previous year. In addition, the data collected are weighted by country

of residence, age group and length of stay, based on actual visitor arrival statistics compiled from the D/E

cards. This ensures that the profile of visitors surveyed resembles the distribution of visitor arrivals in the total

population.

2. International Visitor Arrivals

All visitors are classified by country of residence unless otherwise stated. Total visitor arrivals include all

visitors arriving by air and sea and non-Malaysian citizens arriving by land.

3. Geographical Classification

The term "ASEAN" stands for "Association of South East Asian Nations" and refers to the ten-country political

association comprising Brunei, Cambodia, Indonesia, Philippines, Laos, Malaysia, Myanmar, Singapore, Thailand,

and Vietnam. However, when used in the statistical tables in this publication, the term excludes Singapore.

Table 5 Main Purpose of Visit (%) ……………………………………….……..………………….……...……….….32

Table 6 Accommodation (%)………………………………………….……………..…………..………………….…..32

Table 7 Frequency of Visit (%)…...……………………………….…………………....…....………………………...34

Table 8 Travelling Companions (%)………………...…………………………….………………....…………….….34

Table 9 Paid-Access Attractions and Sites Visited (%)………...……..……..………..……………...…....….…..36

Table 10 Free-Access Attractions and Sites Visited (%)………...…….........………….………....…………...…..36

Table 11 Shopping Items Purchased in terms of Amount Spent (%)……..….…...…………....………………...38

Table 12 Shopping Items Purchased in terms of Popularity (%)…….………………..………....………………..38

ANNUAL REPORT ON TOURISM STATISTICS 2012

VISITOR ARRIVALS (Source: OVERSEAS VISITORS SURVEY)

31

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VISITOR PROFILE

MAIN PURPOSE1 TOTAL SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Holiday 37 37 20 32 28 42 30 35 38 37 44

Business 19 12 29 14 33 17 33 36 37 26 17

Visit Friends/Relatives 13 17 22 30 10 12 8 10 5 8 15

MICE 4 3 7 4 9 4 4 4 3 3 6

Education 2 2 2 4 4 2 2 1 4 * 2

Others 15 21 10 7 7 17 13 3 4 3 6

Not Stated 10 9 10 9 7 6 10 11 8 23 11

5. MAIN PURPOSE OF VISIT (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

TYPES OF ACCOMMODATION1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Hotel 65 57 54 47 75 72 71 72 84 62 62

Residence Of Friends/ Relatives 18 23 32 38 13 16 12 15 5 10 21

Others 17 20 14 15 12 11 16 13 11 29 17

6. ACCOMMODATION (%), 2012

32

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

MAIN PURPOSE1 EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Holiday 46 55 42 34 47 43 41 36 38 33 33

Business 12 14 24 18 17 12 10 32 10 6 24

Visit Friends/Relatives 13 7 4 8 7 11 18 8 8 10 4

MICE 1 2 - 3 1 1 1 2 1 1 4

Education * * - * - * 2 1 * - *

Others 19 18 11 18 15 27 18 15 32 37 15

Not Stated 10 5 18 19 12 6 10 6 10 12 20

5. MAIN PURPOSE OF VISIT (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

TYPES OF ACCOMMODATION1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Hotel 64 67 67 61 64 69 55 73 72 64 69

Residence Of Friends/ Relatives 15 13 9 11 17 17 24 15 13 17 6

Others 21 20 24 28 19 14 21 12 16 19 25

6. ACCOMMODATION (%), 2012

33

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VISITOR PROFILE

FREQUENCY OF VISIT1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

First Visit 29 15 7 33 21 44 27 20 36 36 43

Repeat Visit 61 76 83 58 72 50 63 69 56 41 46

Not Stated 10 9 10 9 7 6 10 11 8 23 11

7. FREQUENCY OF VISIT (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

TRAVELLING COMPANIONS1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Alone 37 34 57 41 53 26 38 48 48 34 34

Spouse 44 42 43 33 19 29 27 45 30 47 62

Friends 15 16 13 19 23 13 24 18 27 14 9

Children Aged 19 Years And Below 12 17 16 19 7 8 7 17 6 7 24

Business Associates / Colleagues 10 5 16 15 31 12 23 15 20 14 9

Parents/ Parents-In-Law 11 20 14 12 10 7 11 11 9 8 13

Siblings 7 13 11 12 7 4 6 6 4 5 10

Relatives 5 9 7 14 5 4 3 5 2 3 8

Partner/ Boyfriend/ Girlfriend 4 2 2 4 4 1 3 7 2 4 1

Children Aged Above 19 Years 3 5 4 5 2 3 1 2 2 1 4

Average Family Size (Persons) (Family=Self With Spouse/ Children/Parents/Siblings/ Relatives)

2.6 2.8 2.7 3.0 2.8 2.6 2.6 2.7 2.4 2.3 3.0

Average Party Size (Persons) 4.6 3.4 2.1 3.2 3.3 9.6 4.4 2.4 9.5 9.8 7.4

Amongst Those Who Didn’t Travel Alone:

8. TRAVELLING COMPANIONS (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

34

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

FREQUENCY OF VISIT1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

First Visit 48 47 50 33 38 34 39 39 24 23 29

Repeat Visit 41 47 32 48 50 60 51 55 66 65 51

Not Stated 10 5 18 19 12 6 10 6 10 12 20

7. FREQUENCY OF VISIT (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

TRAVELLING COMPANIONS1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Alone 29 29 36 38 33 30 35 48 30 31 44

Spouse 61 57 51 54 62 65 54 52 69 76 64

Friends 10 19 11 20 13 13 17 17 12 4 4

Children Aged 19 Years And Below 10 9 7 4 6 6 12 6 10 14 5

Business Associates / Colleagues 3 4 11 3 6 3 2 12 2 1 13

Parents/ Parents-In-Law 3 2 4 1 2 3 6 10 8 6 11

Siblings - - 4 1 2 3 8 5 5 2 -

Relatives - 1 2 - 4 2 3 5 3 1 4

Partner/ Boyfriend/ Girlfriend 20 16 18 22 8 12 12 5 8 9 10

Children Aged Above 19 Years 2 2 - - - 1 6 2 3 2 2

Average Family Size (Persons) (Family=Self With Spouse/ Children/Parents/Siblings/ Relatives)

2.2 2.2 2.3 2.1 2.1 2.2 2.5 2.6 2.4 2.3 2.4

Average Party Size (Persons) 2.0 1.9 2.1 1.8 1.8 2.1 2.0 2.0 2.1 1.9 1.9

Amongst Those Who Didn’t Travel Alone:

8. TRAVELLING COMPANIONS (%), 2012

35

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VISITOR PROFILE

TOURIST ATTRACTIONS / SITES1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Integrated Resort (MBS/RWS) 31 26 19 41 26 36 37 37 38 31 42

Sentosa 20 11 9 29 15 28 20 15 15 32 39

Singapore Flyer/Flight Experience 9 5 3 11 6 7 5 6 9 13 20

Night Safari 8 1 2 7 2 4 7 6 20 12 24

National Orchid Gardens 5 1 1 4 2 5 4 2 7 13 6

Gardens by the Bay 5 4 3 6 4 3 6 5 5 4 4

Jurong Bird Park 4 2 1 6 1 4 6 2 2 20 16

Singapore Zoo 6 2 2 10 3 6 6 6 8 11 13

9. PAID-ACCESS ATTRACTIONS AND SITES VISITED (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. ** Responses collected were for part of 2010. * Less than 0.5%.

TOURIST ATTRACTIONS / SITES1 TOTAL SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Orchard Road 43 52 31 60 56 36 34 40 39 49 31

Chinatown 29 19 14 28 25 29 32 32 35 45 28

Little India 22 13 7 23 12 14 22 11 21 25 57

Merlion Park 19 13 3 22 16 35 18 13 31 25 23

Singapore River (Clarke Quay/ Boat Quay)

15 4 4 9 7 9 13 11 14 40 8

Raffles Hotel 9 4 2 9 4 6 5 5 10 19 10

Singapore Botanic Gardens 9 2 1 12 3 10 7 3 10 27 9

Esplanade Theatres by the Bay 7 5 2 13 6 7 5 4 4 10 10

10. FREE-ACCESS ATTRACTIONS AND SITES VISITED (%), 2012

36

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

TOURIST ATTRACTIONS / SITES1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Integrated Resort (MBS/RWS) 28 33 29 20 32 25 28 25 26 23 36

Sentosa 24 23 25 18 22 15 13 13 15 11 25

Singapore Flyer/Flight Experience 7 20 11 13 9 11 10 8 10 10 19

Night Safari 18 14 11 8 17 12 8 7 10 11 13

Singapore Zoo 8 11 6 7 6 8 10 6 9 11 5

Gardens by the Bay 4 10 5 6 5 6 8 9 6 7 5

Jurong Bird Park 2 3 2 2 5 2 3 3 3 2 3

National Orchid Gardens 17 13 10 4 11 11 11 9 5 7 12

9. PAID-ACCESS ATTRACTIONS AND SITES VISITED (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. ** Responses collected were for part of 2010. * Less than 0.5%.

TOURIST ATTRACTIONS / SITES1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Orchard Road 52 44 65 45 51 38 37 41 38 30 46

Chinatown 52 58 42 39 50 38 47 30 31 31 42

Little India 50 46 36 30 35 31 36 26 26 30 42

Merlion Park 22 27 20 21 27 15 13 13 10 14 19

Singapore River (Clarke Quay/ Boat Quay)

46 46 53 30 50 29 20 33 25 26 33

Raffles Hotel 26 28 23 19 25 23 22 13 13 13 16

Singapore Botanic Gardens 24 20 19 12 20 18 17 13 11 11 19

Esplanade Theatres by the Bay 16 15 12 14 17 9 10 7 5 10 9

10. FREE-ACCESS ATTRACTIONS AND SITES VISITED (%), 2012

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VISITOR PROFILE

SHOPPING ITEMS1 TOTAL

SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Fashion and Accessories 42 50 54 49 54 38 48 31 49 46 22

Consumer Tech 12 12 8 18 10 4 6 4 2 9 32

Watches and Clocks 11 7 2 4 1 22 4 1 * 1 3

Genuine Jewellery 10 6 14 2 * 11 2 * 7 * 19

Cosmetics, Perfumes & Toiletries Healthcare & Wellness

10 8 7 7 19 14 10 13 8 12 5

Confectionery and Food Items 6 7 7 8 8 3 17 32 18 12 7

Souvenirs and Gifts 5 4 4 10 5 3 9 14 13 14 7

Others 6 6 4 3 3 5 4 4 3 6 7

11. SHOPPING ITEMS PURCHASED IN TERMS OF AMOUNT SPENT (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

SHOPPING ITEMS1 TOTAL SOUTHEAST ASIA NORTH ASIA SOUTH ASIA

INDONESIA MALAYSIA PHILI

PPINES THAILAND CHINA TAIWAN

HONG KONG

JAPAN SOUTH KOREA

INDIA

Fashion and Accessories 52 60 48 57 55 36 40 32 34 59 39

Confectionery and Food Items 38 40 42 37 48 32 49 68 56 68 39

Souvenirs and Gifts 24 19 14 30 16 16 27 22 30 46 27

Cosmetics, Perfumes & Toiletries Healthcare & Wellness

22 20 16 15 30 40 13 14 16 28 17

Consumer Tech 16 13 12 16 13 10 8 6 6 28 27

Genuine Jewellery 3 1 1 1 * 8 * 1 2 * 4

Watches and Clocks 3 2 1 2 1 6 1 1 * 1 5

Others 16 18 14 7 10 26 14 8 14 25 16

12. SHOPPING ITEMS PURCHASED IN TERMS OF POPULARITY (%), 2012

38

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

SHOPPING ITEMS1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Fashion and Accessories 56 40 60 66 57 23 50 44 43 36 33

Consumer Tech 19 19 19 7 6 13 22 10 13 18 21

Watches and Clocks * 1 - - - 2 3 1 2 3 16

Genuine Jewellery 1 11 - - 6 4 3 20 21 3 4

Cosmetics, Perfumes & Toiletries Healthcare & Wellness

2 5 5 12 12 4 2 5 6 11 4

Confectionery and Food Items 6 3 6 4 4 2 7 6 2 9 4

Souvenirs and Gifts 8 17 8 8 11 6 6 11 10 6 16

Others 7 4 2 3 4 46 7 4 4 14 1

11. SHOPPING ITEMS PURCHASED IN TERMS OF AMOUNT SPENT (%), 2012

1 Figures exclude FORMULA 1™ visitors’ profile. * Less than 0.5%.

SHOPPING ITEMS1

EUROPE AMERICAS OCEANIA AFRICA

FRANCE GERMANY ITALY NETHER LANDS

SWITZER LAND

UK CANADA USA AUSTRALIA NEW

ZEALAND SOUTH AFRICA

Fashion and Accessories 69 67 75 67 74 56 67 55 63 56 74

Confectionery and Food Items 35 17 44 20 27 15 23 27 18 26 29

Souvenirs and Gifts 39 41 47 28 44 29 20 32 30 18 48

Cosmetics, Perfumes & Toiletries Healthcare & Wellness

7 9 13 12 29 15 7 16 14 17 12

Consumer Tech 35 22 20 20 17 13 20 14 18 22 35

Genuine Jewellery 1 4 - - 3 4 5 4 4 2 2

Watches and Clocks 1 1 - - - 1 4 1 3 2 3

Others 16 12 9 10 15 14 19 11 16 17 4

12. SHOPPING ITEMS PURCHASED IN TERMS OF POPULARITY (%), 2012

39

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ANNUAL REPORT ON TOURISM STATISTICS 2012

TOURISM RECEIPTS

Table 13 Annual Tourism Receipts by Major Components, 2008 - 2012...…….......…………….....................41

Table 14 Annual Tourism Receipts by Country of Residence and Major Components, 2012....…………….42

Table 15 Annual Tourism Receipts by Country of Residence, 2008 - 2012...…….......…………….................44

Table 16 Annual Tourism Receipts Per Capita by Major Components, 2008 - 2012...…….......……………..45

Table 17 Annual Tourism Receipts Per Capita by Country of Residence

and Major Components, 2012……...………………………………………………………….……...……...46

Table 18 Annual Tourism Receipts Per Capita by Country of Residence, 2008 - 2012……………………....47

Table 19 Annual Summary of Tourism Receipts, 2012……………………………..…….…….…..………………48

Table 20 Annual Contribution of Tourism and Balance Payment, 2008 - 2012…………..………………....…..49

1. Methodology

Data on tourism receipts are obtained mainly from the Overseas Visitors Survey, as well as data from

Department of Statistics and Customs Excise Department. The annual survey covers a sample of about

26,000 visitors departing Singapore via air, sea and land checkpoints. Face-to-face interviews are conducted

with visitors at the departure points throughout the year.

The sample is selected based on a quarterly quota, which is set according to the actual visitor arrival

statistics from the same quarter of the previous year. In addition, the data collected are weighted by country

of residence, age group and length of stay, based on actual visitor arrival statistics compiled from the

D/E cards. This ensures that the profile of visitors surveyed resembles the distribution of visitor arrivals in the

total population.

Figures for 2007-2009 have been revised from previous publications based on this updated methodology which

allows for a more regular and timely representation of tourism receipts.

2. Definitions

Tourism Receipts comprise any expenditure incurred by visitors (including transit passengers, foreign air/sea crew

and foreign students) during their stay in Singapore as well as the amount they prepaid on components such as

accommodation and sightseeing tours before arrival.

Per capita expenditure refers to per person per trip expenditure.

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TOURISM RECEIPTS

2008 2009 2010 2011 2012

MAJOR COMPONENTS TOURISM RECEIPTS (TR), S$ MILLION

TOTAL 15,475 12,642 18,931 22,277 23,081

Accommodation 3,608 2,839 3,623 4,390 5,038

Food & Beverage 1,848 1,512 1,903 2,239 2,246

Shopping 3,982 3,377 3,971 4,489 4,588

Sightseeing & Entertainment1 177 201 4,013 5,391 5,240

Local Transport 751 624 700 779 805

Medical 1,165 777 856 980 1,110

Other2 3,945 3,311 3,866 4,010 4,055

13. ANNUAL TOURISM RECEIPTS BY MAJOR COMPONENTS, 2008 - 2012

1 Sightseeing & entertainment includes gaming expenditure from 2010 onwards. 2 Other TR components include expenditure on airfares, port taxes, business, education and transit visitors.

41

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MAJOR COMPONENTS COUNTRY OF RESIDENCE

ACCOMMODATION FOOD &

BEVERAGE SHOPPING

LOCAL TRANSPORT

MEDICAL OTHERS2 TOTAL1

S$ MILLION

TOTAL 5,038 2,246 4,588 805 1,110 4,055 17,841

AMERICAS 332 155 93 40 0 200 820

Canada 34 13 18 5 0 22 91

USA 276 129 65 32 0 154 656

SOUTHEAST ASIA 1,707 685 1,769 285 813 1,175 6,433

Indonesia 580 272 923 112 640 614 3,142

Malaysia 229 95 294 39 100 206 963

Philippines 322 124 156 48 4 112 767

Thailand 267 90 141 34 0 90 622

NORTH ASIA 1,275 490 1,601 188 1 1,167 4,721

P R China 463 171 1,280 66 1 536 2,516

Taiwan 102 34 57 11 0 48 252

Hong Kong 190 84 47 29 0 138 488

Japan 346 128 132 38 0 304 949

South Korea 147 65 69 40 0 136 457

SOUTH ASIA 506 225 358 104 139 343 1,676

India 373 169 237 73 4 268 1,123

EUROPE 544 306 221 72 2 480 1,625

France 51 26 18 7 0 41 142

Germany 73 38 26 10 0 72 219

Italy 26 18 9 4 0 20 76

Netherlands 30 16 8 3 0 25 82

Switzerland 26 20 10 3 0 39 98

UK 158 77 54 20 0 172 481

OCEANIA 323 151 178 50 12 480 1,192

Australia 290 135 156 44 0 412 1,038

New Zealand 26 13 14 4 0 64 121

AFRICA 35 14 25 5 3 23 105

South Africa 14 7 5 2 0 17 44

14. ANNUAL TOURISM RECEIPTS BY COUNTRY OF RESIDENCE AND MAJOR COMPONENTS, 2012

TOURISM RECEIPTS

42

1 Sightseeing & entertainment includes gaming expenditure from 2010 onwards. 2 Other TR components include expenditure on airfares, port taxes, business, education and transit visitors.

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MAJOR COMPONENTS COUNTRY OF RESIDENCE

ACCOMMODATION FOOD &

BEVERAGE SHOPPING

LOCAL TRANSPORT

MEDICAL OTHERS2 TOTAL1

PERCENTAGE DISTRIBUTION

TOTAL 28 13 26 5 6 23 100

AMERICAS 40 19 11 5 0 24 100

Canada 37 14 20 5 0 24 100

USA 42 20 10 5 0 23 100

SOUTHEAST ASIA 27 11 28 4 13 18 100

Indonesia 18 9 29 4 20 20 100

Malaysia 24 10 31 4 10 21 100

Philippines 42 16 20 6 1 15 100

Thailand 43 14 23 6 0 14 100

NORTH ASIA 27 10 34 4 0 25 100

P R China 18 7 51 3 0 21 100

Taiwan 40 13 22 5 0 19 100

Hong Kong 39 17 10 6 0 28 100

Japan 36 13 14 4 0 32 100

South Korea 32 14 15 9 0 30 100

SOUTH ASIA 30 13 21 6 8 20 100

India 33 15 21 6 0 24 100

EUROPE 33 19 14 4 0 30 100

France 36 18 12 5 0 29 100

Germany 33 17 12 4 0 33 100

Italy 34 24 12 5 0 26 100

Netherlands 36 19 10 4 0 31 100

Switzerland 27 20 10 4 0 40 100

UK 33 16 11 4 0 36 100

OCEANIA 27 13 15 4 1 40 100

Australia 28 13 15 4 0 40 100

New Zealand 21 11 11 4 0 53 100

AFRICA 33 14 24 4 3 22 100

South Africa 32 16 11 4 0 38 100

14. ANNUAL TOURISM RECEIPTS BY COUNTRY OF RESIDENCE AND MAJOR COMPONENTS, 2012

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

43

1 Sightseeing & entertainment includes gaming expenditure from 2010 onwards. 2 Other TR components include expenditure on airfares, port taxes, business, education and transit visitors.

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TOURISM RECEIPTS

COUNTRY OF RESIDENCE1

2008 2009 2010 2011 2012

S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG

TOTAL1 15,298 5 12,441 -19 14,918 20 16,887 13 17,841 6

AMERICAS 783 -6 649 -17 772 19 764 -1 820 7

Canada 110 -21 76 -31 75 -1 84 12 91 8

USA 622 -2 525 -16 647 23 618 -4 656 6

SOUTHEAST ASIA 5,531 9 4,510 -18 5,335 18 6,095 14 6,433 6

Indonesia 2,694 0 2,107 -22 2,604 24 2,853 10 3,142 10

Malaysia 653 -2 667 2 767 15 893 17 963 8

Philippines 779 34 556 -29 628 13 840 34 767 -9

Thailand 545 7 458 -16 549 20 570 4 622 9

NORTH ASIA 3,133 2 2,706 -14 3,400 26 4,171 23 4,721 13

P R China 1,417 11 1,344 -5 1,644 22 2,110 28 2,516 19

Taiwan 201 -9 163 -19 210 29 251 20 252 0

Hong Kong 387 -1 337 -13 500 48 534 7 488 -9

Japan 652 -3 521 -20 609 17 796 31 949 19

South Korea 457 -10 325 -29 387 19 444 15 457 3

SOUTH ASIA 1,532 3 1,144 -25 1,370 20 1,549 13 1,676 8

India 1,058 0 768 -27 911 19 1,103 21 1,123 2

EUROPE 1,913 11 1,474 -23 1,622 10 1,687 4 1,625 -4

France 162 33 118 -27 130 10 145 11 142 -2

Germany 221 10 185 -16 213 15 222 4 219 -1

Italy 63 21 50 -21 56 12 60 8 76 26

Netherlands 104 14 78 -25 95 22 84 -11 82 -2

Switzerland 92 2 81 -12 100 24 108 7 98 -9

UK 685 4 518 -24 542 5 538 -1 481 -10

OCEANIA 1,189 6 1,029 -13 1,141 11 1,251 10 1,192 -5

Australia 1,024 7 905 -12 1,002 11 1,095 9 1,038 -5

New Zealand 148 -3 109 -27 120 11 135 12 121 -10

AFRICA 147 -6 115 -22 115 0 107 -7 105 -2

South Africa 63 -2 47 -26 49 4 53 9 44 -17

15. ANNUAL TOURISM RECEIPTS BY COUNTRY OF RESIDENCE, 2008 - 2012

1 Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial sensitivity of information.

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

2008 2009 2010 2011 2012

MAJOR COMPONENTS TOURISM RECEIPTS PER CAPITA (S$)

TOTAL 1,530 1,306 1,626 1,691 1,592

Accommodation 357 293 311 333 348

Food & Beverage 183 156 163 170 155

Shopping 394 349 341 341 316

Sightseeing & Entertainment1 * 17 21 345 409 361

Local Transport 74 64 60 59 56

Medical 115 80 74 74 77

Other2 390 342 332 304 280

16. ANNUAL TOURISM RECEIPTS PER CAPITA BY MAJOR COMPONENTS, 2008 - 2012

45

1 Sightseeing & entertainment includes gaming expenditure from 2010 onwards. 2 Other TR components include expenditure on airfares, port taxes, business, education and transit visitors.

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MAJOR COMPONENTS COUNTRY OF RESIDENCE

ACCOMMODATION FOOD &

BEVERAGE SHOPPING

LOCAL TRANSPORT

MEDICAL OTHERS2 TOTAL1

S$

TOTAL 348 155 316 56 77 280 1,231

AMERICAS 538 252 151 65 0 325 1,331

Canada 383 146 204 52 0 250 1,035

USA 579 270 137 67 0 323 1,375

SOUTHEAST ASIA 295 118 306 49 141 203 1,113

Indonesia 204 96 325 39 226 217 1,107

Malaysia 186 77 239 32 81 167 782

Philippines 491 188 238 73 7 171 1,167

Thailand 559 188 295 72 1 188 1,302

NORTH ASIA 317 122 398 47 0 290 1,175

P R China 228 84 629 32 0 263 1,237

Taiwan 360 120 200 41 0 170 892

Hong Kong 402 179 100 61 0 293 1,033

Japan 458 169 175 51 0 402 1,254

South Korea 330 145 156 90 0 306 1,026

SOUTH ASIA 447 199 316 92 123 303 1,480

India 417 189 265 81 4 299 1,255

EUROPE 354 199 144 47 1 312 1,057

France 319 163 111 45 0 256 893

Germany 290 151 101 38 0 287 867

Italy 395 274 139 58 0 300 1,166

Netherlands 362 193 103 42 0 308 1,008

Switzerland 313 233 115 42 0 466 1,168

UK 354 172 122 46 0 384 1,078

OCEANIA 271 127 149 42 10 403 1,002

Australia 276 129 149 42 0 392 988

New Zealand 210 106 111 35 0 520 982

AFRICA 509 210 372 67 41 344 1,543

South Africa 428 212 147 55 0 508 1,350

17. ANNUAL TOURISM RECEIPTS PER CAPITA BY COUNTRY OF RESIDENCE AND MAJOR COMPONENTS, 2012

TOURISM RECEIPTS

46

1 Sightseeing & entertainment includes gaming expenditure from 2010 onwards. 2 Other TR components include expenditure on airfares, port taxes, business, education and transit visitors.

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

COUNTRY OF RESIDENCE 1

2008 2009 2010 2011 2012

S$ % CHG S$ % CHG S$ % CHG S$ % CHG S$ % CHG

TOTAL1 1,512 6 1,285 -15 1,281 0 1,282 0 1,231 -4

AMERICAS 1,549 -2 1,387 -11 1,472 6 1,356 -8 1,331 -2

Canada 1,374 -15 1,088 -21 1,004 -8 1,015 1 1,035 2

USA 1,569 1 1,416 -10 1,550 9 1,403 -9 1,375 -2

SOUTHEAST ASIA 1,549 14 1,224 -21 1,106 -10 1,126 2 1,113 -1

Indonesia 1,526 12 1,207 -21 1,129 -6 1,101 -3 1,107 1

Malaysia 1,008 -2 873 -13 739 -15 783 6 782 0

Philippines 1,860 34 1,288 -31 1,153 -10 1,239 7 1,167 -6

Thailand 1,631 14 1,440 -12 1,276 -11 1,206 -6 1,302 8

NORTH ASIA 1,233 8 1,251 1 1,276 2 1,234 -3 1,175 -5

P R China 1,314 15 1,435 9 1,403 -2 1,338 -5 1,237 -8

Taiwan 1,143 8 1,037 -9 1,100 6 1,054 -4 892 -15

Hong Kong 1,393 8 1,145 -18 1,290 13 1,149 -11 1,033 -10

Japan 1,141 1 1,064 -7 1,152 8 1,212 5 1,254 3

South Korea 1,081 -1 1,194 10 1,073 -10 1,070 0 1,026 -4

SOUTH ASIA 1,521 -2 1,232 -19 1,309 6 1,420 8 1,480 4

India 1,360 -4 1,059 -22 1,099 4 1,270 16 1,255 -1

EUROPE 1,447 7 1,127 -22 1,181 5 1,204 2 1,057 -12

France 1,454 18 990 -32 997 1 1,034 4 893 -14

Germany 1,259 3 1,009 -20 1,018 1 1,011 -1 867 -14

Italy 1,468 9 1,068 -27 1,096 3 1,130 3 1,166 3

Netherlands 1,419 9 1,017 -28 1,237 22 1,037 -16 1,008 -3

Switzerland 1,427 -14 1,274 -11 1,351 6 1,365 1 1,168 -14

UK 1,390 5 1,104 -21 1,174 6 1,215 3 1,078 -11

OCEANIA 1,242 -1 1,098 -12 1,154 5 1,145 -1 1,002 -12

Australia 1,229 -1 1,090 -11 1,138 4 1,146 1 988 -14

New Zealand 1,338 3 1,159 -13 1,256 8 1,096 -13 982 -10

AFRICA 1,626 2 1,499 -8 1,518 1 1,458 -4 1,543 6

South Africa 1,576 4 1,365 -13 1,513 11 1,594 5 1,350 -15

18. ANNUAL TOURISM RECEIPTS PER CAPITA BY COUNTRY OF RESIDENCE, 2008 - 2012

1 Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial sensitivity of information.

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TOURISM RECEIPTS

19. ANNUAL SUMMARY OF TOURISM RECEIPTS, 2012

COUNTRY OF RESIDENCE

VISITOR ARRIVALS

AVERAGE LENGTH OF STAY

TOURISM RECEIPTS1

PER CAPITA TOURISM RECEIPTS (TR)1

NO. % CHG DAYS % CHG S$ % CHG S$

MILLION % % CHG

TOTAL TR1 14,496,091 10 3.54 -5 1,231 -4 17,841 100 6

AMERICAS 616,400 9 3.92 -6 1,331 -2 820 5 7

Canada 87,795 6 4.04 -6 1,035 2 91 1 8

USA 477,213 8 3.87 -6 1,375 -2 656 4 6

SOUTHEAST ASIA 5,779,607 7 3.65 -5 1,113 -1 6,433 36 6

Indonesia 2,837,537 9 2.97 -8 1,107 1 3,142 18 10

Malaysia 1,231,686 8 2.01 -5 782 0 963 5 8

Philippines 656,804 -3 6.95 4 1,167 -6 767 4 -9

Thailand 477,654 1 4.32 -4 1,302 8 622 3 9

NORTH ASIA 4,018,736 19 2.89 -6 1,175 -5 4,721 26 13

P R China 2,034,177 29 2.96 -10 1,237 -8 2,516 14 19

Taiwan 282,203 18 3.15 -5 892 -15 252 1 0

Hong Kong 472,167 2 2.95 -3 1,033 -10 488 3 -9

Japan 757,116 15 2.52 -1 1,254 3 949 5 19

South Korea 445,184 7 2.80 0 1,026 -4 457 3 3

SOUTH ASIA 1,132,465 4 6.07 1 1,480 4 1,676 9 8

India 894,993 3 6.08 1 1,255 -1 1,123 6 2

EUROPE 1,537,334 10 3.47 -3 1,057 -12 1,625 9 -4

France 158,923 13 3.30 -5 893 -14 142 1 -2

Germany 252,433 15 2.98 -5 867 -14 219 1 -1

Italy 65,557 22 3.36 4 1,166 3 76 0 26

Netherlands 81,603 1 3.52 -2 1,008 -3 82 0 -2

Switzerland 83,857 6 3.01 -1 1,168 -14 98 1 -9

UK 446,497 1 3.80 -2 1,078 -11 481 3 -10

OCEANIA 1,189,147 9 2.83 -4 1,002 -12 1,192 7 -5

Australia 1,050,373 10 2.85 -4 988 -14 1,038 6 -5

New Zealand 123,701 1 2.53 -4 982 -10 121 1 -10

AFRICA 67,994 -7 4.26 3 1,543 6 105 1 -2

South Africa 32,739 -2 3.34 1 1,350 -15 44 0 -17

1 Sightseeing & entertainment expenditure has been excluded from tourism receipts in the country breakdown due to commercial sensitivity of information.

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

2008 2009 2010 2011 2012

S$ MILLION

GDP AT CURRENT PRICES 269,658 274,655 315,921 334,093 345,561

EXPORT OF GOODS AND SERVICES 627,960 538,399 643,168 692,207 693,393

Goods 501,615 419,694 505,879 546,103 544,588

Services 126,345 118,705 137,289 146,104 148,806

IMPORT OF GOODS AND SERVICES 569,593 469,174 550,014 599,938 616,782

Goods 441,053 347,973 415,873 454,707 468,460

Services 128,539 121,201 134,141 145,230 148,321

NET GOODS AND SERVICES 58,367 69,225 93,154 92,269 76,612

Trade Balance 60,562 71,721 90,006 91,396 76,127

Balance Of Services -2,194 -2,496 3,148 873 485

TOURISM RECEIPTS 15,475 12,642 18,931 22,277 23,081

As % Of Services Exports 12.2 10.7 13.8 15.2 15.5

As % Of Total Exports Of Goods & Services 2.5 2.3 2.9 3.2 3.3

% Change 4.8 -18.3 49.7 17.7 3.6

20. ANNUAL CONTRIBUTION OF TOURISM AND BALANCE OF PAYMENT, 2008 - 2012

Source: Singapore Tourism Board (STB Department of Statistics (DOS).

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1. Source of Information

Based on Monthly ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’.

2. Definitions

Maximum room-nights : Room-nights calculated based on total hotel room inventory for all gazetted hotels Paid lettings : Refers to room lettings paid for by hotel guests

Available room-nights : (Maximum room-nights) - (room-nights under renovation, for staff use, others) Gross lettings (Room Nights) : Adjusted paid letting + complimentary lettings

Average Occupancy Rate (AOR) :

[Gross lettings (room-nights) / available room nights] x 100

Average Room Rate (ARR) :

Total room revenue / gross lettings

Revenue per available room (RevPAR) : Standard Average Room Rate x Standard Average Occupancy Rate

CESS is an imposition of tax on establishments which have been gazetted under the Singapore Tourism

(Cess Collection) Act Cap. 305C.

HOTEL STATISTICS

ANNUAL REPORT ON TOURISM STATISTICS 2012

Table 21 Annual and Monthly Standard Average Occupancy Rate of Gazetted Hotels (%),

2003 - 2012…………………………...………………………………………………………...….……………..52

Table 22 Annual Average Room Rate and Lettings of Gazetted Hotels, 2003 - 2012.....……..………………..53

Table 23 Gazetted Hotels by Hotel Tier, 2012..…..……………....……….……………………………....................54

Table 24 Gazetted Hotels by Room Size, 2012..….…...………....………………………………..………………….54

Table 25 Annual and Monthly Room / Food & Beverage Revenue of Gazetted Hotels,

2003 - 2012………………………………………………………………...……………………….…………….55

Table 26 Supply of Hotels and Hotel Rooms, 2003 - 2012 (as at 31 December 2012)…..……………………...56

Table 27 Rooms Stock in Gazetted Hotels (as at 31 December 2012)…..….....….......………………………….57

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2. Definitions (continued)

Hotel Size Based on actual room inventory obtained from monthly hotel returns submitted to STB. Small (S) Hotels with less than 201 rooms Medium (M) Hotels with 201-400 rooms Large (L) Hotels with 401-600 rooms Very Large (VL) Hotels with more than 600 rooms.

Hotel Tier

The hotel tiering system is a reference system developed by the Singapore Tourism Board (STB) to categorise the different hotels in Singapore into tiers based on a combination of factors that include average room rates, location and product characteristics. The current hotel tiers published are based on the hotels’ performance in 2012. The response rate across the tiers may vary. Luxury

Includes hotels in the luxury segment and are predominantly in prime locations and/or in historical buildings Upscale

Includes hotels in the upscale segment and are generally in prime locations or hotels with boutique positioning in prime or distinctive locations Mid-Tier Includes hotels in the mid-tier segment and are primarily located in prime commercial zones or immediately outlying areas Economy Includes hotels in the budget segment and are generally located in outlying areas

ANNUAL REPORT ON TOURISM STATISTICS 2012

HOTEL STATISTICS

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Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013.

HOTEL

YEAR

MONTH

2003 2004 2005 2006 2007 2008 2009 2010 2012

OVERALL 67.2 80.6 83.8 85.2 87.0 81.0 75.8 85.2 86.5

January 71.0 68.9 78.3 76.9 86.5 84.7 66.4 80.8 82.3

February 74.5 80.8 76.8 83.8 83.1 79.4 74.7 80.3 89.3

March 70.7 80.0 84.5 88.1 91.1 86.8 73.2 88.5 88.1

April 34.7 79.6 81.9 82.7 84.7 83.2 70.0 86.0 85.3

May 34.4 79.0 82.8 81.2 85.9 81.3 68.2 86.8 84.6

June 56.2 82.9 87.7 86.0 87.0 81.6 75.6 88.8 87.6

July 71.1 85.3 88.9 90.7 90.6 84.8 79.3 90.1 90.5

August 73.9 81.0 85.0 87.2 90.2 80.4 77.8 83.1 88.3

September 74.1 82.6 85.7 81.5 84.9 74.1 77.1 81.3 83.4

October 75.7 81.6 84.3 87.4 89.2 81.9 82.0 85.7 86.7

November 79.0 84.5 87.6 92.0 88.3 80.4 84.7 88.0 88.8

December 76.0 81.3 82.0 84.9 82.1 72.9 80.2 83.4 83.2

2011

86.4

82.4

83.8

86.9

85.8

84.7

88.5

93.3

84.4

86.0

87.5

89.7

83.7

21. ANNUAL AND MONTHLY STANDARD AVERAGE OCCUPANCY RATE OF GAZETTED HOTELS (%), 2003 - 2012

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Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013.

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

YEAR

MAXIMUM ROOM NIGHTS

PAID LETTINGS AVAILABLE ROOM-

NIGHTS GROSS LETTINGS (ROOM-NIGHTS)

REVENUE PER

AVAILABLE ROOM

NO. %CHG NO. %CHG NO. % CHG NO. % CHG S$ % CHG S$ % CHG

2003 10,971,980 -2.1 6,264,492 -18.1 9,570,916 -8.3 6,436,209 -17.2 115.5 -8.3 77.7 -17.2

2004 10,742,821 -2.1 8,113,418 29.5 10,246,042 7.1 8,260,585 28.3 121.7 5.4 98.2 26.4

2005 10,795,453 0.5 8,611,348 6.1 10,415,555 1.7 8,730,932 5.7 137.0 12.5 114.8 17.0

2006 10,886,490 0.8 8,868,394 3.0 10,509,394 0.9 8,958,813 2.6 164.4 20.0 140.1 22.0

2007 10,850,266 -0.3 9,072,353 2.3 10,511,692 0.0 9,146,919 2.1 201.7 22.7 175.5 25.3

2008 10,967,084 1.1 8,506,943 -6.2 10,588,535 0.7 8,573,872 -6.3 245.2 21.5 198.5 13.1

2009 11,337,645 3.4 8,146,929 -4.2 10,874,813 2.7 8,245,431 -3.8 189.1 -22.9 143.4 -27.8

2010 11,616,400 2.5 9,518,718 16.8 11,262,019 3.6 9,594,098 16.4 217.9 15.2 185.7 29.5

2011 12,667,952 9.1 10,616,963 11.5 12,377,895 9.9 10,693,722 11.5 247.1 13.4 213.5 15.0

2012 12,754,784 0.7 10,698,948 0.8 12,450,851 0.6 10,769,466 0.7 261.7 5.9 226.4 6.0

STANDARD AVERAGE

ROOM RATE

22. ANNUAL AVERAGE ROOM RATE AND LETTINGS OF GAZETTED HOTELS, 2003 - 2012

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ROOM TIER

STANDARD AVERAGE

OCCUPANCY RATE

STANDARD AVERAGE

ROOM RATE

REVENUE PER

AVAILABLE ROOM

(%) S$ % CHG S$ % CHG

OVERALL 86.5 261.7 5.9 226.3 6.0

Luxury 81.5 431.4 8.1 351.8 9.8

Upscale 87.8 301.4 7.9 264.7 8.5

Mid-Tier 86.6 197.1 4.6 170.8 3.8

Economy 84.8 110.0 -0.3 93.3 -1.0

23. GAZETTED HOTELS BY HOTEL TIER, 2012

24. GAZETTED HOTELS BY ROOM SIZE, 2012

HOTEL SIZE

STANDARD AVERAGE

OCCUPANCY RATE

STANDARD AVERAGE

ROOM RATE

REVENUE PER

AVAILABLE ROOM

(%) S$ % CHG S$ % CHG

OVERALL 86.5 261.7 5.9 226.3 6.0

Small 79.5 211.5 12.9 168.3 11.0

Medium 86.3 227.6 4.2 196.3 4.3

Large 87.7 252.2 4.7 221.2 5.2

Very Large 87.3 318.1 7.9 277.7 8.2

HOTEL

Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013.

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25. ANNUAL AND MONTHLY ROOM / FOOD & BEVERAGE REVENUE OF GAZETTED HOTELS, 2003 - 2012

YEAR/ MONTH

HOTEL ESTABLISHMENTS

NO. OF RESPONDENTS

ROOM REVENUE F&B REVENUE TOTAL REVENUE

S$ MILLION % CHG S$ MILLION % CHG S$ MILLION % CHG

2003 93 752.1 -24.3 616.8 -10.8 1,368.9 -18.7

2004 93 1,017.2 35.2 711.7 15.4 1,728.9 26.3

2005 96 1,216.0 19.6 775 8.9 1,991.0 15.2

2006 95 1,503.9 23.7 794.6 2.5 2,298.5 15.4

2007 92 1,857.6 23.5 953.2 20.0 2,810.7 22.3

2008 97 2,102.4 13.2 984.5 3.3 3,086.9 9.8

2009 101 1,559.70 -25.8 890.6 -9.5 2,450.3 -20.6

2010 96 2,091.0 34.1 1,052.0 18.1 3,143.0 28.3

2011 98 2,643.5 26.4 1,315.1 25.0 3,958.6 25.9

2012 101 2,818.4 6.6 1,309.9 -0.4 4,128.2 4.3

January 105 220.0 7.4 111.3 -4.2 331.2 3.2

February 105 241.3 26.9 107.5 12.3 348.9 22.0

March 104 241.3 7.5 106.4 3.8 347.7 6.4

April 104 230.2 9.6 89.2 -0.4 319.4 6.6

May 103 225.9 4.7 100.3 -4.8 326.2 1.6

June 102 234.6 4.7 96.3 -3.0 331.0 2.3

July 101 242.7 0.5 100.5 -5.3 343.2 -1.3

August 100 235.0 10.5 95.6 4.9 330.5 8.8

September 101 238.7 0.5 133.2 0.5 371.8 0.5

October 101 240.1 3.7 114.2 -5.6 354.2 0.5

November 101 238.4 2.2 125.7 -4.8 364.1 -0.3

December 101 230.3 5.7 129.7 4.8 360.0 5.4

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013.

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HOTEL

26. SUPPLY OF HOTELS AND HOTEL ROOMS, 2003 - 2012 (As At 31 December )

YEAR (As At December)

NUMBER OF HOTELS ROOMS STOCK

GAZETTED NON-

GAZETTED TOTAL

GAZETTED NON-GAZETTED TOTAL

NO. % CHG NO. % CHG NO. % CHG

2003 99 111 210 29,917 -1.8 6,013 8.9 35,930 -0.2

2004 102 118 220 30,300 1.3 6,465 7.5 36,765 2.3

2005 103 122 225 30,445 0.5 6,416 -0.8 36,861 0.3

2006 103 123 226 30,686 0.8 6,512 1.5 37,198 0.9

2007 98 128 226 30,087 -2.0 7,537 15.7 37,624 1.1

2008 109 134 243 32,000 6.4 7,376 -2.1 39,376 4.7

2009 120 148 268 33,880 5.9 8,839 19.8 42,719 8.5

2010 154 128 282 40,759 20.3 6,553 -25.9 47,312 10.8

2011 162 142 304 42,674 4.7 7,045 7.5 49,719 5.1

2012 178 160 338 44,037 3.2 7,542 7.1 51,579 3.7

Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013 and Hotel licensing Board (HLB) records.

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

27. ROOMS STOCK IN GAZETTED HOTELS (As At 31 December 2012)

SMALL

(Hotels With Less Than 201 Rooms)

Klapsons The Boutique Hotel 17 Hotel 81 - Osaka 74

The Club 22 Moon Hotel 80

Lofi Inn 24 Santa Grand Hotel Lai Chun Yuen 80

Mitraa Inn 26 The Scarlet Hotel 80

Bunc@Radius Hostel 29 Hotel 81 - Classic 81

Wanderlust Hotel 29 Hotel 81 - Selegie 81

New Majestic Hotel 30 New Gateway Hotel 81

Fragrance Hotel - Elegance 31 Hotel Bencoolen 84

Hotel 1929 32 Hotel 81 - Geylang 85

Sloane Court Hotel 32 Hotel Fort Canning 86

Tresor Tavern 32 Hotel Supreme 86

Beach Hotel 33 Summer View Hotel 86

Perak Hotel 34 Hotel 81 - Rochor 87

Beach Villas 35 Hotel 81 - Bugis 88

Naumi 40 Park View Hotel 88

Rider's Lodge 40 Victoria Hotel 89

Santa Grand Hotel Chinatown 41 The Claremont 90

Wangz Hotel 41 The Fragrance Hotel 90

Best Western Jayleen 1918 42 Marrison Hotel 96

Chinatown Hotel 42 The Fullerton Bay Hotel 98

Classique Hotel 42 Hotel 81 - Chinatown 99

Santa Grand Hotel West Coast 42 Harbour Ville Hotel 100

The Inn at Temple Street 42 Fragrance Hotel - Riverside 101

Aqueen Hotel - Balestier 45 Raffles Hotel Singapore 103

Berjaya Hotel Singapore 48 The Seacare Hotel 103

Fragrance Hotel - Balestier 48 Aqueen Hotel - Lavender 104

Fragrance Hotel - Sapphire 50 Crockfords Tower 105

Nostalgia Hotel 50 Fortuna City 105

Arianna Hotel 51 The Quincy hotel 108

South East Asia Hotel 51 Capella Hotel, Singapore 112

Golden Royal Hotel 54 Hotel 81 - Tristar 117

Pasir Panjang Inn 54 Fragrance Hotel - Selegie 120

Asphodel Inn 55 Cultural Hotel 124

Park 22 Hotel 56 Fragrance Hotel - Crystal 125

VIP Hotel 57 Fragrance Hotel - Emerald 126

Value Hotel - Nice 63 Fragrance Hotel - Pearl 129

Hangout @ Mt. Emily 64 Bayview Hotel Singapore 130

Hotel 81 - Heritage 64 Strand Hotel 130

The Sultan 64 Oxford Hotel 134

Broadway Hotel 65 Porcelain Hotel 138

Fragrance Hotel - Rose 68 Hotel Re! @ Pearl's Hill 140

Joo Chiat Hotel 68 Ascott Singapore Raffles Place 146

New Orchid Hotel 68 Robertson Quay Hotel 148

Home Suite Hotel 6 70 Fragrance Hotel - Ruby 168

Innotel Hotel 70 Parc Sovereign Hotel 170

Kam Leng Hotel 70 Hotel 81 - Orchid 174

Santa Grand Hotel East Coast 72 Equarius Hotel 183

Tai Hoe Hotel 72 Moevenpick Heritage Hotel Sentosa 191

Santa Grand Hotel Bugis 73 Hotel 81 - Dickson 196

Fragrance Hotel - Imperial 74

No. of Gazetted Rooms 7,961

No. of Gazetted Hotels 99

Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013 and Hotel licensing Board (HLB) records.

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HOTEL

27. ROOMS STOCK IN GAZETTED HOTELS (As At 31 December 2012)

Source: STB’s survey on ‘Return of Hotel on Room Lettings and Food & Beverage Sales Turnover’ as at 13 Dec 2013 and Hotel licensing Board (HLB) records.

MEDIUM

(Hotels With 201 - 400 Rooms) Pan Pacific Orchard 206 Grand Park Orchard 308 Value Hotel - Balestier 208 Copthorne King's Hotel Singapore 313 Albert Court Village Hotel 210 Crowne Plaza Changi Airport 320 Hotel 81 - Bencoolen 215 Holiday Inn Singapore Orchard City Centre 324 The Sentosa Resort & Spa 215 Hotel Grand Chancellor 328 The Gallery Hotel 222 Bay Hotel Singapore 333 Hotel Royal @ Queens 223 Grand Park City Hall 333 Hotel Windsor 225 Park Hotel Clarke Quay 336 East Village Hotel 229 Hotel Miramar Singapore 342 Goodwood Park Hotel 233 Parkroyal On Beach Road, Singapore 343 Hotel Grand Pacific 240 Hotel Royal 349 Quality Hotel Marlow 240 Studio M Hotel 360 W Singapore Sentosa Cove Hotel 240 Hard Rock Hotel 364 Ibis Singapore Novena 241 Value Hotel - Thomson 366 Four Seasons Hotel 255 Amara Singapore 380 The Elizabeth 256 Changi Village Hotel 380 Park Avenue Rochester 271 Festive Hotel 387 Orchid Hotel 272 Orchard Parade Hotel 388 Link Hotel 288 Landmark Village Hotel 393 Rendezvous Grand Hotel Singapore 298 Singapore Marriott Hotel 393 St. Regis Hotel Singapore 299 The Fullerton Hotel 399

No. of Gazetted Rooms 12,525 No. of Gazetted Hotels 42

LARGE

(Hotels With 401 - 600 Rooms)

InterContinental Singapore 403 Swissotel Merchant Court,Singapore 476 Novotel Singapore Clarke Quay 403 Conrad Centennial Singapore 507 Concorde Hotel Singapore 407 Holiday Inn Singapore Atrium 508 York Hotel 407 Royal Plaza 511 M Hotel Singapore 413 Mandarin Oriental, Singapore 527 Sheraton Towers Singapore Hotel 420 Parkroyal on Kitchener Road 534 Hilton Singapore 422 Ibis Singapore on Bencoolen 538 Oasia Hotel 428 Traders Hotel Singapore 546 The Regent Singapore 440 Grand Mercure Roxy Hotel 573 Furama City Centre Singapore 445 Grand Copthorne Waterfront Hotel Singapore 574 Shangri-La's Rasa Sentosa Resort, Singapore 454 Marina Mandarin 575 Hotel Michael 461 Peninsula.Excelsior Hotel 591 River View Hotel 476

No. of Gazetted Rooms 12,039 No. of Gazetted Hotels 25

VERY LARGE

(Hotels With More Than 600 Rooms) Furama Riverfront Singapore 605 The Pan Pacific Hotel Singapore 790 The Ritz-Carlton, Millenia Singapore 608 V Hotel Lavender 888 Orchard Hotel Singapore 656 Carlton Hotel 914 Grand Hyatt Singapore 662 Mandarin Orchard Singapore 1051 Shangri-La Hotel 747 Swissotel The Stamford, Singapore 1261 Fairmont, Singapore 769 Marina Bay Sands Singapore 2561

No. of Gazetted Rooms 11,512 No. of Gazetted Hotels 12

Total No. of Gazetted Rooms : 44,037 Total No. of Gazetted Hotels : 178

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Cruise Statistics are provided by the Singapore Cruise Centre and SATS-Creuers Cruise Services. Passenger

throughput refers to the sum of all embarking cruise passengers (i.e. those who arrived in Singapore by air or land

but departed on a cruise), disembarking cruise passengers (i.e. those who arrived on a cruise ship but departed by

other means) and full- cruise passengers ( i.e. those who arrived and departed on the same cruise ship). In

addition, the numbers include cruise passengers who are Singaporean citizens or permanent residents.

CRUISE STATISTICS

ANNUAL REPORT ON TOURISM STATISTICS 2012

Table 28 Annual Cruise Ships and Passenger throughput Volume, 2003 - 2012…….…………………..……60

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YEAR

NUMBER OF CALLS PASSENGER THROUGHPUT

NO. % CHANGE NO. % CHANGE

2003 439 -40.8 514,698 -24.8

2004 392 -10.7 634,585 23.3

2005 454 15.8 623,740 -1.7

2006 787 73.3 856,556 37.3

2007 717 -8.9 943,134 10.1

2008 1,022 42.5 920,248 -2.4

2009 928 -9.2 1,138,570 23.7

2010 640 -31.0 1,014,144 -10.9

2011 394 -38.4 942,055 -7.1

2012 334 -15.2 912,720 -3.1

CRUISE

28. ANNUAL CRUISE SHIPS AND PASSENGER THROUGHPUT VOLUME, 2003 - 2012

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ANNUAL REPORT ON TOURISM STATISTICS 2012

Table 29 Incoming Scheduled Flights of Passenger Airlines Operating into Singapore (as at 1st January 2013)……………………………………………………………………………………….62

Table 30 Scheduled Weekly Flights Originating from Major Regions

(as at 1st January 2013)……………………………………………………………………………………….66

INCOMING PASSENGER CARRIERS FLIGHTS & SEAT CAPACITY STATISTICS

Statistics on incoming scheduled flights of passenger airlines to Singapore was provided by the Civil Aviation Authority

of Singapore (CAAS) and Changi Airport Group (CAG).

The data provides flights and airline seat capacity information in terms of seat configuration, airlines and regions/

countries of origin. Flights from intermediate ports of call are excluded since the “region/country of origin” of each

incoming scheduled flight is defined as the place from which the flight originates.

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INCOMING PASSENGER CARRIERS FLIGHTS & SEAT CAPACITY

29. INCOMING SCHEDULED FLIGHTS OF PASSENGER AIRLINES OPERATING INTO SINGAPORE (As At 1st January 2013)

AIRLINES

NUMBER OF INCOMING

FLIGHTS PER WEEK

TYPE OF AIRCRAFT

MAXIMUM NUMBER OF SEATS AVAILABLE ON INCOMING FLIGHTS PER WEEK

FIRST CLASS

BUSINESS CLASS

ECONOMY CLASS

TOTAL

1 Air China CCA 7 A319 0 56 840 896

14 A332 0 616 3,738 4,354

2 Air France AFR 3 A380 27 240 1,281 1,548

4 B773 32 268 912 1,212

3 Air India AIC 7 A319 0 56 798 854

21 A332 0 924 5,607 6,531

4 Air India Express AIE 7 B738 0 0 1,190 1,190

5 Air Japan AJX 7 B763 0 245 1,169 1,414

6 Air Mauritius MAU 2 A343 0 68 532 600

7 Air Niugini ANG 4 B763 0 120 716 836

8 AirAsia Berhad AXM 144 A320 0 0 25,920 25,920

9 AirAsia Philippines AAU 7 A320 0 0 1,260 1,260

10 Airlanka Ltd ALK 14 A320 0 280 1,680 1,960

11 Airphil Express GAP 10 A320 0 0 1,800 1,800

12 All Nippon Airways Co Ltd ANA 14 B763 0 490 2,338 2,828

13 Asiana Airlines AAR 9 A333 0 270 2,340 2,610

1 B763 0 15 235 250

14 Bangkok Airways BKP 7 A319 0 84 756 840

15 Batavia Air BTV 11 A320 0 0 1,980 1,980

2 B734 0 0 340 340

16 Berjaya Air BVT 5 DH7 0 0 240 240

17 Biman Bangladesh Airlines BBC 7 B737 0 84 826 910

18 British Airways Public Ltd Co BAW 21 B744 294 1,470 4,515 6,279

19 Cathay Pacific Airways Ltd CPA 6 A333 0 264 1,602 1,866

45 B773 42 2,025 15,885 17,952

7 B744 63 322 2,268 2,653

9 B772 0 405 2,619 3,024

Note: Excludes freight carriers and flights without traffic rights. Data provided by both CAAS and CAG. 62

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

29. INCOMING SCHEDULED FLIGHTS OF PASSENGER AIRLINES OPERATING INTO SINGAPORE (As At 1st January 2013)

Note: Excludes freight carriers and flights without traffic rights. Data provided by both CAAS and CAG.

AIRLINES

NUMBER OF INCOMING

FLIGHTS PER WEEK

TYPE OF AIRCRAFT

MAXIMUM NUMBER OF SEATS AVAILABLE ON INCOMING FLIGHTS PER WEEK

FIRST CLASS

BUSINESS CLASS

ECONOMY CLASS

TOTAL

20 Cebu Pacific Air CEB 7 A319 0 0 1,092 1,092

42 A320 0 0 7,560 7,560

21 China Airlines Ltd CAL 14 A333 0 504 3,878 4,382

2 B738 0 16 300 316

7 A343 0 210 1,715 1,925

22 China Eastern Airlines CES 21 A320 0 180 3,078 3,258

21 B763 0 546 4,158 4,704

23 China Southern Airlines CSN 14 A320 0 112 2,072 2,184

7 A321 0 84 1,162 1,246

24 Delta Airlines DAL 7 B772 0 315 1,631 1,946

25 Drukair DRK 2 A319 0 40 188 228

26 Emirates UAE 7 A380 98 532 2,989 3,619

35 B773 280 1,470 10,640 12,390

27 Etihad Airways (EY) ETD 6 A332 0 132 1,440 1,572

28 Eva Airways Corporation EVA 7 B773 0 252 1,974 2,226

29 Finnair Oy FIN 7 A343 0 294 1,589 1,883

30 Firefly FFM 67 AT72 0 0 4,824 4,824

31 Garuda Indonesia GIA 67 B738 0 804 10,050 10,854

32 Hainan Airlines CHH 5 B738 0 40 780 820

33 IndiGO Airlines IGO 14 A320 0 0 2,520 2,520

34 Japan Air Lines Co Ltd JAL 3 B763 0 90 621 711

18 B788 0 756 2,592 3,348

35 Jet Airways JAI 7 A332 0 210 1,330 1,540

21 B738 0 336 2,898 3,234

36 Jetstar Airways International JST 9 A320 0 0 1,593 1,593

3 A321 0 0 630 630

23 A332 0 874 6,095 6,969

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INCOMING PASSENGER CARRIERS FLIGHTS & SEAT CAPACITY

29. INCOMING SCHEDULED FLIGHTS OF PASSENGER AIRLINES OPERATING INTO SINGAPORE (As At 1st January 2013)

AIRLINES

NUMBER OF INCOMING

FLIGHTS PER WEEK

TYPE OF AIRCRAFT

MAXIMUM NUMBER OF SEATS AVAILABLE ON INCOMING FLIGHTS PER WEEK

FIRST CLASS

BUSINESS CLASS

ECONOMY CLASS

TOTAL

37 Jetstar Asia Airways JSA 213 A320 0 0 38,340 38,340

38 KLM Royal Dutch Airlines KLM 2 B772 0 70 566 636

12 B773 0 420 4,680 5,100

39 Korean Air KAL 7 B772 56 196 1,484 1,736

7 B773 42 245 2,079 2,366

40 Lao Airlines LAO 4 A320 0 64 504 568

41 Lufthansa German Airlines DLH 7 A380 56 686 2,940 3,682

42 Malaysia Airlines MAS 7 B734 112 0 896 1,008

48 B738 768 0 7,200 7,968

43 Mandala Airlines MDL 28 A320 0 0 5,040 5,040

44 Myanmar Airways International UBA 17 A320 0 136 2,448 2,584

45 PT Awair International AWQ 91 A320 0 0 16,380 16,380

46 PT Lion Mentari Airlines LNI 56 B739 0 560 10,920 11,480

47 Philippine Airlines Inc PAL 11 A320 0 132 1,584 1,716

14 A333 0 588 3,640 4,228

48 Qantas Airways Ltd QFA 7 A332 0 252 1,393 1,645

28 A380 392 2,016 10,192 12,600

21 B744 294 1,512 7,476 9,282

10 A333 0 300 2,670 2,970

49 Qatar Airways QTR 21 B773 0 882 6,153 7,035

50 Royal Brunei Airlines Sdn Bhd RBA 1 A319 0 8 114 122

13 A320 0 156 1,716 1,872

51 Saudi Arabian Airlines SVA 2 B772 0 28 654 682

52 Scoot SCO 30 B772 360 1,260 7,020 8,640

53 Shenzhen Airline CSZ 7 B738 0 56 1,113 1,169

Note: Excludes freight carriers and flights without traffic rights. Data provided by both CAAS and CAG. 64

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STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

29. INCOMING SCHEDULED FLIGHTS OF PASSENGER AIRLINES OPERATING INTO SINGAPORE (As At 1st January 2013)

Note: Excludes freight carriers and flights without traffic rights. Data provided by both CAAS and CAG.

AIRLINES

NUMBER OF INCOMING

FLIGHTS PER WEEK

TYPE OF AIRCRAFT

MAXIMUM NUMBER OF SEATS AVAILABLE ON INCOMING FLIGHTS PER WEEK

FIRST CLASS

BUSINESS CLASS

ECONOMY CLASS

TOTAL

54 Silkair (S) Pte Ltd SLK 86 A319 0 696 10,356 11,052

235 A320 0 3,072 31,584 34,656

55 Singapore Airlines Ltd SIA 3 A320 0 48 378 426

197 A333 0 5,910 50,235 56,145

98 A380 1,176 7,154 34,790 43,120

146 B773 1,238 6,573 33,449 41,260

285 B772 588 9,978 71,471 82,037

12 A345 0 1,200 0 1,200

56 SouthEast Asian Airlines SRQ 10 A320 0 0 1,800 1,800

57 Sriwijaya Air SJY 7 B734 0 0 1,176 1,176

58 Thai AirAsia AIQ 42 A320 0 0 7,560 7,560

59 Thai Airways International Ltd THA 4 A333 0 144 1,052 1,196

14 B773 0 476 4,620 5,096

7 B772 0 210 1,953 2,163

7 A346 0 476 1,393 1,869

60 Tiger Airways TGW 295 A320 0 0 53,100 53,100

61 TransAsia Airways TNA 7 A320 0 224 1,876 2,100

62 Turkish Airlines THY 14 A332 0 308 3,192 3,500

63 United Airlines Inc UAL 7 B744 84 364 2,170 2,618

7 B772 56 280 1,547 1,883

64 Valuair VLU 36 A320 0 0 6,264 6,264

65 Vietnam Airlines HVN 25 A321 0 400 4,200 4,600

66 Xiamen Airlines CXA 21 B738 0 168 3,381 3,549

Total: 3,067 6,058 63,347 627,535 696,940

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INCOMING PASSENGER CARRIERS FLIGHTS & SEAT CAPACITY

30. SCHEDULED WEEKLY FLIGHTS ORIGINATING FROM MAJOR REGIONS (As At 1st January 2013)

REGION/ COUNTRY OF ORIGIN

FLIGHT FREQUENCY PER WEEK TOTAL SEAT CAPACITY PER WEEK

AIRLINES# 2013 2012 13/12 2013 2012 13/12

N0. % N0. % % CHG NO. % NO. % % CHG

ALL REGIONS 3,067 100.0 2,941 100.0 4.3 696,940 100.0 654,557 100.0 6.5

AMERICAS 69 2.2 71 2.4 -2.8 21,708 3.1 19,205 2.9 13.0

Brazil 3 0.1 3 0.1 0.0 834 0.1 834 0.1 0.0 SIA

USA 66 2.2 68 2.3 -2.9 20,874 3.0 18,371 2.8 13.6 CON*,DAL,SIA,UAL

ASIA 2,579 84.1 2,465 83.8 4.6 538,138 77.2 506,265 77.3 6.3

Southeast Asia 1,590 51.8 1,513 51.4 5.1 299,664 43.0 282,265 43.1 6.2

Brunei Darussalam 19 0.6 19 0.6 0.0 2,992 0.4 2,908 0.4 2.9 RBA,SIA

Cambodia 31 1.0 25 0.9 24.0 4,962 0.7 3,820 0.6 29.9 JSA,SLK,TGW**

East Timor 3 0.1 3 0.1 0.0 384 0.1 384 0.1 0.0 SLK

Indonesia 475 15.5 442 15.0 7.5 95,836 13.8 89,778 13.7 6.7 AWQ,BTV,CAL,DLH*,GIA,KLM,LNI,MDL**, PAL, QTR,SIA,SJY,SLK,TGW,THY,VLU

Laos 4 0.1 3 0.1 33.3 568 0.1 426 0.1 33.3 LAO

Malaysia 478 15.6 456 15.5 4.8 75,529 10.8 70,405 10.8 7.3 AXM,BVT,FFM,JSA,MAS,SIA,SLK,TGW

Myanmar 40 1.3 28 1.0 42.9 7,409 1.1 4,228 0.6 75.2 JSA,SIA**,SLK,UBA

Philippines 161 5.2 166 5.6 -3.0 33,301 4.8 32,369 4.9 2.9 AAU**,CEB,GAP,JSA,PAL,SIA,SLK,SRQ, TGW

Thailand 270 8.8 250 8.5 8.0 56,031 8.0 52,397 8.0 6.9 AIQ,BKP,JSA,SCO**,SIA,SLK,TGW,THA

Vietnam 109 3.6 121 4.1 -9.9 22,652 3.3 25,550 3.9 -11.3 HVN,JSA,LNI,SIA,SLK,TGW

North Asia 647 21.1 637 21.7 1.6 158,914 22.8 151,779 23.2 4.7

Hong Kong SAR 152 5.0 160 5.4 -5.0 44,886 6.4 43,972 6.7 2.1 CPA,CRK*,JSA,SIA,TGW

Japan 115 3.7 86 2.9 33.7 28,037 4.0 21,556 3.3 30.1 AJX,ANA,JAL,JSA,JST**,SCO**,SIA

Macau 12 0.4 22 0.7 -45.5 2,160 0.3 3,956 0.6 -45.4 AMU*,JSA*,TGW

P R China 272 8.9 267 9.1 1.9 56,876 8.2 55,586 8.5 2.3 CCA,CES,CHH,CSN,CSZ**,CXA,JSA,JST, MAU**, SCO**,SIA,SLK,TGW

South Korea 45 1.5 38 1.3 18.4 12,947 1.9 10,991 1.7 17.8 AAR,KAL,SIA

Taiwan 51 1.7 64 2.2 -20.3 14,008 2.0 15,718 2.4 -10.9 CAL,EVA,JSA*,SIA,TGW,TNA

South Asia 285 9.3 257 8.7 10.9 59,506 8.5 53,379 8.2 11.5

Bangladesh 21 0.7 17 0.6 23.5 4,165 0.6 3,546 0.5 17.5 AIE*,BBC,SIA,TGW**

Bhutan 2 0.1 - - - 228 0.0 - - - DRK**

India 214 7.0 200 6.8 7.0 44,106 6.3 39,454 6.0 11.8 AIC,AIE,IGO,JAI,KFA*,QFA*,SIA,SLK,TGW

Maldives 14 0.5 10 0.3 40.0 3,990 0.6 2,850 0.4 40.0 SIA

Nepal 5 0.2 5 0.2 0.0 750 0.1 750 0.1 0.0 SLK

Sri Lanka 29 0.9 25 0.9 16.0 6,267 0.9 6,779 1.0 -7.6 ALK,CPA,SIA,TGW**

West Asia 57 1.9 58 2.0 -1.7 20,054 2.9 18,842 2.9 6.4

Qatar 14 0.5 13 0.4 7.7 4,690 0.7 4,355 0.7 7.7 QTR

Saudi Arabia 5 0.2 9 0.3 -44.4 1,537 0.2 2,459 0.4 -37.5 SIA,SVA

United Arab Emirates 38 1.2 36 1.2 5.6 13,827 2.0 12,028 1.8 15.0 ETD,SIA,UAE

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30. SCHEDULED WEEKLY FLIGHTS ORIGINATING FROM MAJOR REGIONS (As At 1st January 2013)

REGION/ COUNTRY OF ORIGIN

FLIGHT FREQUENCY PER WEEK TOTAL SEAT CAPACITY PER WEEK

AIRLINES# 2013 2012 13/12 2013 2012 13/12

N0. % N0. % % CHG NO. % NO. % % CHG

EUROPE 147 4.8 152 5.2 -3.3 53,060 7.6 52,482 8.0 1.1

Denmark 3 0.1 3 0.1 0.0 855 0.1 855 0.1 0.0 SIA

Finland 7 0.2 7 0.2 0.0 1,883 0.3 1,883 0.3 0.0 FIN

France 14 0.5 14 0.5 0.0 5,623 0.8 5,418 0.8 3.8 AFR,SIA

Germany 21 0.7 28 1.0 -25.0 8,722 1.3 10,059 1.5 -13.3 DLH,QFA,SIA

Greece 3 0.1 -100.0 855 0.1 -100.0 SIA*

Italy 5 0.2 5 0.2 0.0 1,404 0.2 1,404 0.2 0.0 SIA

Netherlands 14 0.5 14 0.5 0.0 4,863 0.7 4,756 0.7 2.2 KLM,SIA

Russian Federation (CIS) 2 0.1 -100.0 300 0.0 -100.0 VLK*

Spain 2 0.1 4 0.1 -50.0 556 0.1 1,112 0.2 -50.0 SIA

Switzerland 7 0.2 7 0.2 0.0 2,863 0.4 2,863 0.4 0.0 SIA

Turkey 11 0.4 10 0.3 10.0 2,890 0.4 2,605 0.4 10.9 SIA,THY

UK 63 2.1 55 1.9 14.5 23,401 3.4 20,372 3.1 14.9 BAW,QFA,SIA

OCEANIA 261 8.5 241 8.2 8.3 80,884 11.6 73,262 11.2 10.4

Australia 236 7.7 210 7.1 12.4 74,112 10.6 64,857 9.9 14.3 BAW,ETD,JSA,JST,QFA,SCO**,SIA,SLK**, TGW, UAE

New Zealand 21 0.7 27 0.9 -22.2 5,936 0.9 7,621 1.2 -22.1 JSA*,SIA

Papua New Guinea 4 0.1 4 0.1 0.0 836 0.1 784 0.1 6.6 ANG

AFRICA 11 0.4 12 0.4 -8.3 3,150 0.5 3,343 0.5 -5.8

Egypt 3 0.1 3 0.1 0.0 855 0.1 798 0.1 7.1 SIA

Mauritius 1 0.0 2 0.1 -50.0 300 0.0 550 0.1 -45.5 MAU

South Africa (Rep of) 7 0.2 7 0.2 0.0 1,995 0.3 1,995 0.3 0.0 SIA

# Refer to Table 29 for the full name of the airlines. * Only for 2012 Schedule. ** Only for 2013 Schedule. Notes: 1) The 'Region/Country of Origin' of each incoming scheduled flight is the place from where that flight first originated, excluding all intermediate ports of call. 2) Excludes freight carriers and flights without traffic rights. 3) Data provided by both CAAS and CAG.

STATISTICAL TABLE

ANNUAL REPORT ON TOURISM STATISTICS 2012

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The Singapore outbound statistics are provided by Immigration & Checkpoints Authority (ICA).

All citizens and permanent residents departing by air and sea are included in the statistics.

SINGAPORE OUTBOUND STATISTICS

ANNUAL REPORT ON TOURISM STATISTICS 2012

Table 31 Singapore Outbound Statistics, 2003 - 2012…………………………………………………….…………69

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SINGAPORE OUTBOUND

31. SINGAPORE OUTBOUND STATISTICS, 2003 - 2012

MODE OF DEPARTURE

YEAR/ MONTH

NUMBER OF DEPARTURES PERCENTAGE

CHANGE PERCENTAGE DISTRIBUTION

AIR SEA TOTAL AIR SEA TOTAL AIR SEA TOTAL

2003 2,344,492 1,876,972 4,221,464 -10.4 5.4 -4.0 55.5 44.5 100.0

2004 2,999,368 2,165,538 5,164,906 27.9 15.4 22.3 58.1 41.9 100.0

2005 3,441,927 1,717,476 5,159,403 14.8 -20.7 -0.1 66.7 33.3 100.0

2006 3,739,542 1,793,815 5,533,357 8.6 4.4 7.2 67.6 32.4 100.0

2007 4,151,229 1,872,901 6,024,130 11.0 4.4 8.9 68.9 31.1 100.0

2008 4,854,604 1,973,758 6,828,362 16.9 5.4 13.4 71.1 28.9 100.0

2009 4,959,767 2,000,957 6,960,724 2.2 1.4 1.9 71.3 28.7 100.0

2010 5,617,110 1,725,166 7,342,276 13.3 -13.8 5.5 76.5 23.5 100.0

2011 6,082,620 1,670,306 7,752,926 8.3 -3.2 5.6 78.5 21.5 100.0

2012 6,485,268 1,562,540 8,047,808 6.6 -6.5 3.8 80.6 19.4 100.0

January 454,129 121,251 575,380 12.7 4.3 10.8 78.9 21.1 100.0

February 422,488 105,888 528,376 0.9 -20.7 -4.3 80.0 20.0 100.0

March 547,932 139,413 687,345 11.0 1.1 8.8 79.7 20.3 100.0

April 500,320 118,088 618,408 10.1 -12.7 4.9 80.9 19.1 100.0

May 550,627 121,770 672,397 7.4 -16.3 2.1 81.9 18.1 100.0

June 624,639 160,375 785,014 4.3 -1.9 3.0 79.6 20.4 100.0

July 451,896 115,422 567,318 1.0 -20.3 -4.2 79.7 20.3 100.0

August 453,977 119,284 573,261 7.0 4.9 6.6 79.2 20.8 100.0

September 498,279 116,797 615,076 0.4 -8.8 -1.5 81.0 19.0 100.0

October 536,331 123,802 660,133 10.2 -3.9 7.3 81.2 18.8 100.0

November 661,194 134,038 795,232 10.4 -4.9 7.5 83.1 16.9 100.0

December 783,456 186,412 969,868 4.7 2.6 4.3 80.8 19.2 100.0

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Annual Report on Tourism Statistics 2012

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Annual Report on Tourism Statistics 2012

ACKNOWLEDGEMENTS The Singapore Tourism Board acknowledges with thanks to the Data Processing Centre of

Immigration & Checkpoints Authority Department and the Computer Information Systems

Department (Ministry of Home Affairs) in the collection and processing of the visitor arrival

statistics.

In addition, the Singapore Tourism Board would like to express its gratitude to

the following agencies for the provision of other information and assistance:

-Department of Statistics, Ministry of Trade and Industry

-Singapore Cruise Centre and SATS-Creuers Cruise Services

-Civil Aviation Authority of Singapore (CAAS)

-Changi Airport Group (CAG)

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