annual report 2017 - mea.ca · more visibility such as advertorial in specialized magazines,...

ANNUAL REPORT

2017

01

03

05

17

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- THE MARITIME EMPLOYERS ASSOCIATION

- A WORD FROM THE PRESIDENTS

- THE YEAR IN REVIEW

- THE STATISTICAL REVIEW

- THE TEAM

- THE FINANCIAL STATEMENTS

TABLE OF CONTENTS

THE MARITIME EMPLOYERS ASSOCIATION

MISSION AND MANDATEThe Maritime Employers Association

(MEA) has for mission to represent all

maritime stakeholders in the Ports of

Montréal, Trois-Rivières/Bécancour,

Hamilton and Toronto. It negotiates and

administers the collective agreements to

its members which includes ship owners

and/or ship operators and/or ship agents

and stevedoring companies. Its mission

also involves recruiting, training, deploying

labour and playing an advisory role

regarding occupational health and safety

for the benefit of port terminal operators.

VALUES

SECURITYRESPECT

CREATIVITYRIGOUR

VISIONBy its Human Resources

Management strategy, the

MEA is a major player who

collaborates to the fluidity of the

logistic chain, which contributes

to the economic development

of territories where it operates.

P. 01/02

THE MARITIME EMPLOYERS ASSOCIATION

ANNUAL REPORT

2017

HISTORIC The Association was created in 1969

to better manage labour relations

between the shipping companies

and port labour in Eastern Canada

that unload and load ships. Since the

arrivals and departures of ships do

not follow a regular time schedule, the

longshoremen and checkers deployed

by the MEA must work on changing

time schedules for different employers.

To maintain a bank of qualified and

available employees throughout the

year, the shipping industry needed

an entity to be established and

act on its behalf with its workers.

In fact, the MEA was appointed the

companies’ representative by using

the port workforce for the handling

of goods in accordance with section

34 of the Canadian Labour Code.

A WORD FROM THE PRESIDENTS

The year 2017 was an excellent year

for the Maritime Employers Association.

Over the last few months, we conso-

lidated our position as a key player in

the North American supply chain, an

achievement we can be proud of.

We worked closely with our industry

partners to fully understand their

concerns and meet their demands. Our

expertise enabled us to improve the flow

of operations, to make port activities

safer, to stay competitive and to maintain

a workplace environment that fosters

current and future economic growth.

In terms of performance, there was a

marked upswing in the net balance of

transshipped goods and hours worked

at all the ports where we are active.

As you read this annual report,

you will see that our departments

carried out many projects.

MICHAEL FRATIANNIChairpersonof the Board

P. 03/04

ANNUAL REPORT

2017

In our constant concern to ensure

better job availability and flexibility for

our port partners, we implemented a

set of operational measures and then

hired and trained a hundred workers.

To make the work environment safer,

we took a number of initiatives and

put forward many health and safety

awareness campaigns. We developed

technological tools that compile

information and data useful to our

port employees and the companies

we represent. Lastly, we increased

our public presence by actively taking

part in various events and engaging in

the great adventure of social media.

Happy reading, everyone!

STÉPHANE MORENCYPresident and Chief Executive Officer

PORT OF MONTREAL

Hiring of 75 new port employees (longshore-

men, checkers and maintenance employees)

and increase in the minimum employment

level to 817 and 122, respectively.

Implementation of a procedure to manage

and track employee files in the event of a

workplace accident or occupational illness.

Development of the employee’s guide “Port en

main” (“Port in Hand”) with the collaboration of port

employees invited to participate in focus groups.

Remote assignment procedure established for

workers assigned to the Montreal Dispatch Centre,

this measure will help enhance work-life balance.

Production and launch of the video “Longshoreman

by Trade” which shows women and visible

minorities in their work environment at MEA.

P. 05/06

HIGHLIGHTS

INDUSTRIAL RELATIONS1

PORT OF TROIS-RIVIÈRES/BÉCANCOUR

Signing of an historic nine-year collective

agreement with the Longshoremen’s Union,

CUPE Local 1375, in Trois-Rivières/Bécancour.

• Hiring and training of 18 new occasional

employees following the implementation

of the new collective agreement.

• Implementation of new work schedules

with greater labour flexibility in order to

provide companies a better service.

• Actions taken to enhance work-life

balance for port employees.

• Possibility given to all employers

to maintain the same workers on a

weekly basis on terminal work.

PORT OF HAMILTON

Continuous hiring of longshoremen and

checkers in order to maintain the level of

support in Hamilton’s both reserve pools.

Implementation of a work attendance program

that guarantees greater availability of qualified

employees for Hamilton’s companies.

PORT OF TORONTO

Employing labour force needed to support

the tonnage increase observed in Toronto.

ANNUAL REPORT

2017

P. 07/08

HIGHLIGHTS

LABOUR FORCE AND DISPATCH2

ANNUAL REPORT

2017

Renewal of the winter agreement with the Checkers

Union, ILA Local 1657, which includes members of the

reserve pool in the regular daily dispatch procedure.

Launch of Online Port operations and labour

dispatch data on the port employee portal.

Information updated in real time, provides MEA with

optimal longshoreman and checker availability.

Implementation of a new system to order manpower

that provides to port employees and companies

detailed information on worker assignments.

Increase in the number of baggage handlers during

record cruise ship season at the port of Montreal.

An increase of around 40% was registered in 2017.

MANPOWERTRAINING3

Basic course given to 60 new

longshoremen as well as 4

new checkers in Montreal.

Qualification upgrades for numerous

longshoremen on an electric rubber-

tired gantry cranes in Montreal.

Training for checkers in Montreal

on the N4 system, which optimizes

container tracking on all port terminals.

Training, in Hamilton, for ship crane

operators on a simulator, and on

forklifts for the reserve pool workers.

Collaboration on the implementation

of a camera system that allows

assigned checkers of MGTP terminals

to work at a distance in an ergonomic

and safer work environment.

Attendance of MEA at the

GlobalSim Users Conference in

Salt Lake City to discuss the best

practices in simulation training.

Simulated operation on telescopic

forklifts and on ship cranes at

five private companies.

P. 09/10

BREAKDOWN PER TYPE - 2017 PER COMPANY, IN HOURS - 2017

HIGHLIGHTS

75%72%

69%

12%17%

22%

0% 0% 1%

13% 11%8%

0%

10%

20%

30%

40%

50%

60%

70%

80%

2015 2016 2017

On-Site Training (20332 hrs) Familiarization (6508 hrs)

Refresher Training (232 hrs) Specialized Training (2196 hrs)

10752

3328 3344

6884

4472488

0

2000

4000

6000

8000

10000

12000

MEA

Empire

Logistec

MGTP

Termont

Viterra

Participation, with the mobile

simulator, in the National

Education Fair in Montreal, the

Trois-Rivières/Bécancour job fair,

the Human Resources Sectorial

Committee of the Maritime

Industry (CSMOIM) Welcome

Aboard event, the Montreal

Traffic Club Transportation

Safety Symposium, the Canada

Logistics Conference (CITT)

and CargoM Career Day.

ANNUAL REPORT

2017

RATIO PER SECTOR - 2017PER COMPANY, IN HOURS - 2017

10752

3328 3344

6884

4472488

0

2000

4000

6000

8000

10000

12000

MEA

Empire

Logistec

MGTP

Termont

Viterra

13.7%

12.9%

34.5%7.5%

4.8%

26.6% Bulk

Break Bulk

Container

Health and Safety

Simulator

Hiring

Organized Occupational Health

and Safety Delegates Day, which

presented a review of 2016, the

action plan for 2017 as well as

two thematic conferences.

Launched an Anti-harassment

and Anti-violence campaign,

the objective of which is

to eliminate this type of

behaviour in the workplace.

Set-up of a safety belt

campaign in order to make

port employees aware of the

importance of buckling up when

they are driving equipment.

Realized a training campaign

to combat harassment and

violence in the workplace

for port employees and

supervisors working for

companies in Hamilton.

Conducted ergonomic studies

for various workstations in order

to identify and evaluate risks,

and then propose corrective

measures adapted to the

realities of port operations.

Put together a prevention

campaign regarding the use

the electronic devices in order

to make longshoremen and

checkers aware of the risks

associated with using these

devices on port terminals.

MEA participated in the World

Day for Safety and Health at

Work, the theme of which was

to “Optimize the collection

and use of OSH data.” The

objective was to encourage

workers to identify and report

any situations involving risks.

Played part as a guest maritime

sector expert in the Transportation

Safety Symposium. The event,

organized by the Montreal

Traffic Club, focused on best

company practices related to

safety within the supply chain.

OCCUPATIONAL HEALTH AND SAFETY4

P. 11/12

HIGHLIGHTS

ANNUAL REPORT

2017

WORK ACCIDENTS

MONTREAL TROIS-RIVIÈRES/BÉCANCOUR

50

67

54

5.4

8.4

5.7

0

2

4

6

8

10

0

10

20

30

40

50

60

70

80

2015 2016 2017

Accidents with Loss of Time Frequency (200 000 Hrs)

16

7 7

26.2

12.4 11.5

0

5

10

15

20

25

30

0

5

10

15

20

2015 2016 2017

Accidents with Loss of Time Frequency (200 000 Hrs)

Launch of a new website

and an Intranet portal for port

employees that offers:

• Manpower forecasts and orders

• Daily dispatch results

• Dispatch priority lists

• Various rotation orders

• Online forms

Optimization and implementation

of a system for work assignments

via text messaging (SMS)

for checkers in Montreal.

Development of business

intelligence through an enriched

database that collects statistics

on port activities, allowing for the

creation of activity reports that

help facilitate decision-making.

Evolution of tools for training and

retirement planning, and to monitor

attendance-at-work policies.

P. 13/14

INFORMATION SYSTEMS AND TECHNOLOGIES

5HIGHLIGHTS

Migration of source data from the

main manpower dispatch using a

system from the Kronos firm.

Complete reorganization of the mana-

gement of work schedules at the Port

of Trois-Rivières/Bécancour based

on the new collective agreement.

Development of a new safe and

user-friendly interface that gives

various users direct access to all

MEA platforms and applications.

Replacement of interactive

kiosks in all longshoreman and

checker break rooms at Montreal

and Contrecoeur terminals.

Strengthening of MEA security

mechanisms in order to deal

with possible cyberattacks.

ANNUAL REPORT

2017

Increased social media presence

with the launch of a Facebook

page, coverage of events in

which the MEA participates as

well as videos on YouTube.

More visibility such as advertorial

in specialized magazines,

Canadian Sailings and Industrie

et commerce that cover the

maritime industry, freight

transport and logistics.

More messages sent directly to

our port employees through the

new “My communiqués” tool,

accessible on the private portal

and on information screens

located in terminal break rooms.

COMMUNICATIONS, DISTINCTIONSAND COMMUNITY INITIATIVES6HIGHLIGHTS

P. 15/16

Mr. Stéphane Morency, MEA President and

Chief Executive Officer, was named Honorary

Chairman of the Institut maritime du Québec (IMQ)

Foundation 2016-2017 fundraising campaign.

Support to the cycling team Port of

Trois-Rivières – Roue Libre cycling

team that participated in the 1,000

km event of the Grand défi Pierre

Lavoie during which funds were

raised for two schools in the region.

Participated in the 15th edition

of “La Guignolée du Dr.

Julien” helping children from

vulnerable backgrounds.

Earned the distinction of

being named, for a second

consecutive year, a Globe and

Mail - Morneau Shepell Employee

Recommended Workplace.

ANNUAL REPORT

2017

PORT OF MONTREAL

LABOUR REMUNERATION ($000)

Total

Total

139 879

13 522

133 081

13 458

145 917

14 433

LONGSHORE TONNAGE (000)

P. 17/18

0

40 000

80 000

120 000

160 000

2015 2016 2017Wages 92 070 86 767 97 298Vacations 13 791 13 160 13 382Job Security and

Training 10 240 10 479 10 180

Pension and Benefits 23 778 22 675 25 057

0

5 000

10 000

15 000

2015 2016 2017Grain 58 71 68Bulk 218 143 197Break Bulk 225 184 280Containers 13 021 13 060 13 888

1 841 1 747 1 889

0

500

1 000

1 500

2 000

2015 2016 2017

STATISTICAL REVIEW

LONGSHORE HOURS (000)

AVERAGE NUMBER OF EMPLOYEES REQUIRED DAILY

ANNUAL REPORT

2017

603 579 621

352253 313

0

100

200

300

400

500

600

700

2015 2016 2017

Monday to Friday Saturday and Sunday

0

1 000

2 000

3 000

4 000

5 000

6 000

7 000

2015 2016 2017Wages 4 683 4 531 4 649Vacations 513 471 547Pension and Benefits 925 895 1 069

PORT OF TROIS-RIVIÈRES/BÉCANCOUR


P. 19/20

Total 6 122 5 897 6 265

51 52 51

0

10

20

30

40

50

60

2015 2016 2017

122 117 122

0

20

40

60

80

100

120

140

2015 2016 2017

122 117 122

0

20

40

60

80

100

120

140

2015 2016 2017

STATISTICAL REVIEW



ANNUAL REPORT

2017

Weekdays

0

100

200

300

400

500

600

700

800

2015 2016 2017Grain 32 37 46Bulk 57 53 51Break Bulk 493 541 610

PORT OF HAMILTON



P. 21/22

Total 5 463 5 250 6 414

Total 582 631 707

0

1 000

2 000

3 000

4 000

5 000

6 000

7 000

2015 2016 2017Wages 4 021 3 904 4 685Vacations 526 446 647Pension and Benefits 916 900 1 082

113 109 128

0

20

40

60

80

100

120

140

2015 2016 2017

48 4451

0

10

20

30

40

50

60

2015 2016 2017

STATISTICAL REVIEW



ANNUAL REPORT

2017

Weekdays

0

200

400

600

2015 2016 2017Wages 275 276 408Vacations 36 37 41Pension and Benefits 58 58 88

PORT OF TORONTO



P. 23/24

Total 369 371 537

Total 34 35 62

0

10

20

30

40

50

60

70

2015 2016 2017Bulk 34 35 53Break Bulk 0 0 9

10 11 12

0

5

10

15

2015 2016 2017

8 7

11

0

2

4

6

8

10

12

2015 2016 2017

STATISTICAL REVIEW



ANNUAL REPORT

2017

Weekdays

0

4 000

8 000

12 000

16 000

2015 2016 2017Hamilton 582 631 707Toronto 34 35 62Montreal 13 522 13 458 14 433

0

30 000

60 000

90 000

120 000

150 000

180 000

2015 2016 2017Hamilton 5 463 5 250 6 414Toronto 369 371 537T-R/Bécancour 6 122 5 897 6 265Montreal 139 879 133 081 145 917

SUMMARY

Trois-Rivières/Bécancour : Unavailable Data



P. 25/26

Total

Total

151 833

14 138

144 599

14 124

159 133

15 202

0

500

1 000

1 500

2 000

2 500

2015 2016 2017Hamilton 113 109 128Toronto 8 7 11T-R/Bécancour 122 117 122Montreal 1 841 1 747 1 889

STATISTICAL REVIEW


COLLECTIVE AGREEMENTS STATUS AS AT DECEMBER 31, 2017

ANNUAL REPORT

2017

Union Local City Effective Expiration

CUPE 375 - Longshoremen 01-01-2013 31-12-2018

ILA 1657 - Checkers 01-01-2013 31-12-2018

CUPE 1375 - LongshoremenTrois-Rivières/

Bécancour01-01-2017 31-12-2024

ILA 1842 - Longshoremen Toronto

ILA 1654 - Longshoremen

ILA 1879 - Checkers

Montreal

Hamilton

IN NEGOTIATION

IN NEGOTIATION

Total 2 084 1 980 2 150

BOARD OF DIRECTORS

MICHAEL FRATIANNI

CHAIRPERSON

Montreal Gateway

Terminals Partnership

ANDREW CHODOS

Empire Stevedoring

Company Limited

JOHN CREWSON

Maersk Canada Inc.

JULIEN DUBREUIL

Termont Montreal Inc.

GLENN ETCHEGARY

Oceanex Inc.

ROSS KENNEDY

Robert Reford

GRACE LIANG

OOCL (Canada) Inc.

JEAN-BAPTISTE LONGIN

CMA-CGM (Canada) Inc.

MADELEINE PAQUIN

Logistec Stevedoring Inc.

MARC PAQUIN

Somavrac Inc.

WOLFGANG SCHOCH

Hapag-Lloyd (Canada) Inc.

SOKAT SHAIKH

Mediterranean

Shipping Co.

(Canada) Inc.

MICHEL TOSINI

Fednav Limited

P. 27/28

FINANCE/ AUDIT AND RISKS COMMITTEE

JOHN CREWSON

Maersk Canada Inc.

ANDREW CHODOS

Empire Stevedoring

Company Limited

JULIEN DUBREUIL


GOVERNANCE AND HUMAN RESOURCES COMMITTEE

GRACE LIANG

OOCL (Canada) Inc.

WOLFGANG SCHOCH

Hapag-Lloyd (Canada) Inc.

SOKAT SHAIKH

Mediterranean Shipping Co.

(Canada) Inc.

MICHEL TOSINI

Fednav Limited

MANAGEMENT TEAM

STÉPHANE MORENCY

President & Chief Executive Officer +Officer

CLAUDE DUBÉ

Vice-President Administration

& Secretary +Officer

CHANTAL LEFEBVRE

Director, Finances & Treasurer +Officer

NICOLA DOLBEC

Vice-President,

Industrial Relations

GUILLAUME COUTURE

Director,

Labour Force & Dispatch

MANON GERVAIS

Director,

Information Systems

SÉBASTIEN LAMBERT

Director,

Training and Health & Safety

ANNUAL REPORT

2017

TRUST COMMITTEE, I.L.A. PENSION PLANS AND EMPLOYEE BENEFITS FUNDS, PORTS OF HAMILTON AND TORONTO

MIKE KIRKPATRICK

Fednav Limited

KELLY MCDONALD

Toronto Port Authority

STÉPHANE MORENCY

MEA

JOE WALSH

MEA

MARITIME EMPLOYERS ASSOCIATION MEMBERS

• CANFORNAV INC.

• CMA-CGM (CANADA) INC.

• COLLEY MOTORSHIPS LTD.

• CURRIE MARITIME CORPORATION

• FEDNAV LIMITED

• GRESCO LTD.

• HAPAG-LLOYD (CANADA) INC.

• INCHCAPE SHIPPING SERVICES

• LADEN MARITIME INC.

• MAERSK CANADA LIMITED

• MCLEAN KENNEDY INC.

• MEDITERRANEAN SHIPPING CO.

(CANADA) INC.

• MONTREAL MARINE

SERVICES INC.

• MONTSHIP INC.

• NAVITRANS SHIPPING

AGENCIES

• NORTON LILLY

INTERNATIONAL INC.

• NYK LINE (CANADA) INC.

• OCEANEX INC.

• OOCL CANADA INC.

• POROS SHIPPING

AGENCIES INC.

• CASTALOOP

• CERESCORP COMPANY

• COMPAGNIE D’AMARRAGE

DE TROIS-RIVIÈRES LTÉE

• EMPIRE STEVEDORING CO. LTD.

• G3 CANADA LIMITED

• LOGISTEC STEVEDORING INC.

• MONTREAL GATEWAY

TERMINALS PARTNERSHIP

• SOMAVRAC INC.

• TERMINAL MARITIME

CONTRECOEUR

CATEGORY I

CATEGORY 2

Owners and/or operators and/or agents of vessels

Unionized labour for which the Association is the designated employers’ representative

P. 29/30

36

• MONTREAL MARINE

SERVICES INC.

• MONTSHIP INC.

• NAVITRANS SHIPPING

AGENCIES

• NORTON LILLY

INTERNATIONAL INC.

• NYK LINE (CANADA) INC.

• OCEANEX INC.

• OOCL CANADA INC.

• POROS SHIPPING

AGENCIES INC.

• PROTOS SHIPPING LIMITED

• RICHARDSON

INTERNATIONAL LTD.

• ROBERT REFORD

• SCANDIA SHIPPING

AGENCIES INC.

• ZIM ISRAEL NAVIGATION CO.

(CANADA) LTD.

• LOGISTEC STEVEDORING INC.

• MONTREAL GATEWAY

TERMINALS PARTNERSHIP

• SOMAVRAC INC.

• TERMINAL MARITIME

CONTRECOEUR

• TERMONT MONTREAL INC.

• VITERRA INC.

Owners and/or operators and/or agents of vessels

Unionized labour for which the Association is the designated employers’ representative

ANNUAL REPORT

2017

CHARLOTTE FONDIN

MARTIN HAINEAULT

SIMON POIRIER

GUILLAUME VOYER


PHILIPPE DESGAGNÉS

NORMAND DESJARDINS

MAXIME FAUTEUX


ROSS KENNY

Cerescorp Company

MICHEL BRISEBOIS

JEAN-FRANÇOIS DUPUIS

MICHEL THIVIERGE

Terminaux Portuaires

du Québec Inc.

PATRICK MAGNY

G3 Canada Limited

SIMON BLAIN

ROGER SHINCK

DANIEL TREMBLAY

Montreal Gateway

Terminals Partnership

DON SCARDOCHIO

Empire Stevedoring

Company Limited

JEAN-PIERRE HAMEL

Viterra Inc.

JEAN-NICOLAS LAVOIE

BRYAN MCCARTHY

Somavrac Inc.

DAVID LECOMPTE

SHIRLEY PELLERIN


P. 31/32

CONTRACT ADVISORY COMMITTEE PORT OF MONTREAL

CONTRACT ADVISORY COMMITTEE PORT OF TROIS-RIVIÈRES/BÉCANCOUR

CONTRACT ADVISORY COMMITTEE PORT OF HAMILTON

DANIEL DECARIE

G3 Canada Limited

KRISTINA ERNST

BERNIE MAILLOUX

Fednav Limited

BRUCE GRAHAM

TIM SHEPPARD

Great Lakes Stevedoring

Co. Ltd.

RILEY VERHELST

Richardson International Ltd.

ANNUAL REPORT

2017

CONTRACT ADVISORY COMMITTEE PORT OF TORONTO

ANDREW CHODOS

Empire Stevedoring

Company Limited

KRISTINA ERNST

BERNIE MAILLOUX

Fednav Limited

ALAIN LEFEBVRE


P. 33/34

CONDENSED VERSION - BALANCE SHEET

MEA FINANCIAL STATEMENTS For the year ended December 31, 2017

2017 2016$ $

ASSETSCurrent AssetsCash 522 807 944 912 Short-Term Investments 12 500 000 10 000 000 Accounts receivable 5 260 916 4 706 735 Prepaid expenses 141 074 187 003

18 424 797 15 838 650

Investments 1 000 000 - Fixed assets 3 273 673 3 400 680 Dispatch Software 512 573 534 216 Contributions receivable related to fixed assets 343 105 440 674

23 554 148 20 214 220

LIABILITIES AND OPERATING RESERVECurrent liabilitiesAccounts payable and accrues liabilities 4 401 917 4 008 423 Current portion of long-term debt 137 242 146 892

4 539 159 4 155 315

Defined benefit liability 3 149 200 2 678 400 Deferred contributions 409 727 481 872 Long-term debt 686 212 881 348

8 784 298 8 196 935 Operating reservePort of Montreal 13 482 165 11 017 392 Port of Trois-Rivières/Bécancour 536 987 433 087 Port of Toronto 18 269 (5 121) Port of Hamilton 732 429 571 927

14 769 850 12 017 285 23 554 148 20 214 220

ANNUAL REPORT

2017

STATEMENT OF REVENUE OVER EXPENDITURES

2017 2016$ $

PORT OF MONTREALRevenueAssessments levied 49 100 704 45 857 467 Interest income and sundry revenue 181 012 150 057 Linesmen services 2 499 882 2 250 967

51 781 598 48 258 491 ExpendituresJob Security 6 786 103 7 535 079 Pension & Welfare 23 020 370 21 763 632 Special Contributions 1 454 917 911 253 Manpower Training 3 393 846 2 943 554 Accretion expense on severances payable - 43 407

34 655 236 33 196 925 Linesmen services 3 205 764 3 174 792 Administration 7 603 225 7 927 166 Total expenditures 45 464 225 44 298 883 Refund of surplus assessment revenue (3 000 000) - Excess of revenue over expenditures 3 317 373 3 959 608

PORT OF TROIS-RIVIÈRES/BÉCANCOURRevenueAssessments levied and sundry revenue 645 112 609 079 Expenditures related to Manpower 216 203 168 980 Administration 325 009 347 389 Total expenditures 541 212 516 369 Excess of revenue over expenditures 103 900 92 710

PORT OF TORONTORevenueAssessments levied and sundry revenue 73 088 43 774 Expenditures related to Manpower 34 999 26 749 Administration 14 699 10 823 Total expenditures 49 698 37 572 Excess of revenue over expenditures/ 23 390 6 202

PORT OF HAMILTONRevenueAssessments levied and sundry revenue 853 700 748 336 Expenditures related to Manpower 178 735 147 451 Administration 314 463 282 790 Total expenditures 493 198 430 241 Refund of surplus assessment revenue (200 000) (300 000) Excess of revenue over expenditures 160 502 18 095

HEAD OFFICE2100, PIERRE-DUPUY AVENUEWING NO. 2, SUITE 1040MONTREAL (QUEBEC)H3C 3R5514 878-3721

TROIS-RIVIÈRES OFFICE4720, GENE-H. KRUGER BLVD.SUITE 101TROIS-RIVIÈRES (QUEBEC)G9A 4N1819 376-4456

HAMILTON OFFICE208, HILLYARD STREETHAMILTON (ONTARIO)L8L 6B6905 523-5351

MONTREAL HARBOUR TRAINING CENTRE4840, MOLSONMONTREAL (QUEBEC)H1Y 3J8514 524-7442

DISPATCH CENTRE4485, DE ROUENMONTREAL (QUEBEC)H1V 1H1514 866-1411

ANNUAL REPORT 2017PHOTO CREDITS MEASYLVAIN GIGUÈREALEXANDRE HUPPERTZDESIGN + LAYOUTMEAWRITINGMEA

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