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Annual Report 2017-2018

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Page 1: Annual Report 2017-2018 · 2019-02-28 · annual report 2018 • page 2 chairperson’s report The role the CCCC plays in our community is to provide support for local organisations

Annual Report 2017-2018

Page 2: Annual Report 2017-2018 · 2019-02-28 · annual report 2018 • page 2 chairperson’s report The role the CCCC plays in our community is to provide support for local organisations

annual report 2018 • page 2

chairperson’s report

The role the CCCC plays in our community is to provide support for local organisations and broker partnerships that foster and sustain positive community change and development.

The 2017-2018 year has been a good one for the CCCC. Brad has had another great year, bringing passion, knowledge and expertise to the role. On behalf of the board I would like to recognise the work and dedication of the Regional Development Officer in his commitment to building a stronger Central Coast Community Sector. Brad is well supported by Rebecca Smith, bringing her marketing, PR and event management skills.

A pleasing result from our work this past year was securing the grant for developing a region-wide food donation and recovery strategy. Recognising our connections not only with the community sector but with the commercial sector also, this strategy aims to achieve a 25% increase in the number of donor businesses providing surplus food to emergency relief organisations on the Central Coast.

Our current Board members have a great deal of experience and wisdom and have contributed greatly to the governance of the CCCC. We welcomed Nick Chettle and Corinne Hodson to the board, adding to our strengths in governance and community engagement. A big thank you to my fellow board members for volunteering your time and skills to better our local community.

Tragically, we received news of former Chairman Kim Hopkins passing away. We remember Kim fondly for his long and beneficial time with CCCC. Our thoughts go out to his family. Rest in peace Kim.

Again, we have been pleased to have the ongoing assistance of several volunteers. Their contribution keeps the operation of the website and communication with the sector timely, accurate and relevant. We would find it hard to exist without their support.

Ongoing change, reform, elections, mergers and uncertainty within the three levels of Government have thrown many challenges to those of us who serve in the Community

Sector and the CCCC remains committed to supporting these organisations with all resources at our disposal.

At the AGM I will be stepping down as Chairman. I have enjoyed the last 5 years with CCCC and wish the board and staff every success in the future.

Michael GoodwinChairman

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treasurer’s report

2017-2018 was a landmark year for the CCCC, being successfully awarded a major grant from the Environment Protection Authority to address Food Donation at the regional level. At over $185,000 across 2 years commencing 1 July 2018, this is one of the largest grants in our 25 years history.

As part of an overall strategy to diversify our income streams, we also earned over $7,000 in fee-for-service revenue from Auspicing, Marketing and Event Management services and received a $4,000 grant from Central Coast Council towards the Domestic Violence Pathways resource.

We continue to use our unique perspective on Community Services at the local level to apply for other forms of funding. Our aim is to respond to the needs of the sector, and increase the relevance of Community Council to our stakeholders.

Thanks to staff and our dedicated volunteer bookkeeper Robyn Davis, we have enjoyed up-to-date financials at each board meeting together with budgets and forecasts to guide our planning.

With our growing turnover we elected to have a formal independent Review of our Financial Reports for the year ending 30 June 2018, conducted by Cliff Innes Chartered Accountant. We received a clean bill of health, and would like to thank Cliff for fitting us in to his busy schedule.

We look forward to investing further in new resources and tools for our sector, and growing our organisation to further meet the needs of vulnerable people in our community.

Conan HicksTreasurer

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regional development officer’s report

Our strategic theme for 2017-18 was “to Strengthen and Support Community Sector organisations on the Central Coast”, and even though we are only a small team, I am extremely proud of our dedication to that theme.

With around 15 different Interagency groups meeting throughout the Central Coast on a regular basis, it’s a big job keeping on top of the information sharing. But the positive feedback received from the sector, plus the collective impact we can achieve with this unique perspective, makes it all worthwhile. I would like to recognise the commitment of our sector in convening and contributing to these interagencies.

In addition to the regular interagencies, we are often invited to contribute to regional consultations on a wide variety of issues. In some cases, we are the only voice for vulnerable people in our community and we take that responsibility seriously. During the year we contributed to:• Central Coast Council’s Community

Strategic Plan Reference Group• Central Coast Tourism stakeholder

engagement• NCOSS Regional Forum• Dept of Planning local housing strategy• Central Coast Regional Sporting Strategy• Central Coast Council Affordable &

Alternative Housing Strategy• Local Health District Multicultural Health

Regional Strategy• Central Coast Council Community

Leaders Forum• Various Political Roundtables

We also use the information gathered in our travels to inform the work of the NSW Council of Social Service (NCOSS) and the

interagency group known as FONGA (Forum Of Non Government Agencies) and the working groups on Housing & Homelessness and Social Innovation Council. I am pleased to note in relation to TEI Reform, that the feedback from our local services through the CCCC into NCOSS was instrumental in Minister Goward rolling over our contracts for 3 years rather than a single year which was originally proposed. A very tangible example of advocacy in action.

2017-18 also marked our transition to Outcomes Measurement rather than Outputs. As part of that process we undertook a survey of our stakeholders to understand how we have contributed to better outcomes in our community. Pleasingly the results were glowing, and the feedback used to guide our strategic planning for 2018-19.

The future is looking very exciting, with grant proposals submitted on Aboriginal economic development, social enterprise, and gender bias in the early childhood years, plus other ideas percolating in the background – waiting for a suitable funding stream.

This Annual Report also marks the launch of our new logo and a slight tweak of our name, putting Community Council as the more prominent. Whilst the naming of the merged local Councils and resulting confusion between us and them served as the trigger for the change, it’s actually very exciting to turn over a new leaf for what we hope will be another 25 years (and more!) of serving our region.

Brad WilsonExecutive Officer

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board members & staff 2017 – 2018

EXECUTIVE:Chair:

Michael Goodwin Managing Director - Loyal IT

Beth Bolte (deputy) Literacy Specialist

Treasurer:

Conan Hicks Principal – Hicks Ads

Secretary:

Jodie Frost-Foster Disability Inclusion Officer - Central Coast Council

BOARD MEMBERS: Sarah Trant National Communications & Engagement Manager for Mission Australia Housing

Corinne Hodson Community Engagement & Policy Manager - Barang Regional Alliance

Nick Chettle Disability Support Worker - Coastlink

STAFF: Brad Wilson Executive Officer

Rebecca Smith Events & Marketing Coordinator

Paula Paananen Project Officer - Food Donation & Recovery (commenced October 2018)

VOLUNTEERS:Tina Dixon

Robyn Davis

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annual report 2018 • page 6

In April we delivered the Domestic Violence Symposium in response to requests from the Central Coast Domestic Violence Committee to facilitate improved collaboration among services in the field. Supported by a professional facilitator and expert trainers, the day long event was not only about opening up the lines of communication, but about gathering data to inform our Pathways resource (extract below).

For the morning session, interagency collaboration experts from Health’s Education Centre Against Violence took us through a range of activities designed to:• Unite services around the systemic issues

to be addressed• establish stronger networks• develop regional priorities.

With non-DV specialist services joining us for the afternoon session, facilitator Phil Preston took us through a ‘world café’ style consultation, with attendees mapping out the DV service system as it applied to a diverse range of stakeholders in our region. Cohorts included young and old victims, perpetrators, family of victims and particularly vulnerable groups such as LGBTQI and Aboriginal people. Services also had the opportunity to suggest changes to our local practice that could maintain this new collaborative approach into the future.

in our community...domestic violence symposium and pathways resource

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On 8th November 2017 the Central Coast Multicultural Interagency celebrated the 12th annual Multicultural Expo, with the theme of “Be Safe”.

The event was held at the Erina Centre, within the Erina Fair Shopping Centre – a major public transport hub, and a venue that encourages visitors to ‘make a day of it’ at the Expo whilst doing some shopping.

With 46 stallholders and around 400 visitors representing 43 language backgrounds, the 3 hour Expo was buzzing with excitement from start to finish. Visitors also took advantage of free health checks thanks to event partners Central Coast Local Health District, and were treated to a range of presentations - from an emergency services uniform parade to a snake & spider demonstration. We also held small group workshops to cover key issues in detail – swim safety, bushfire safety, and understanding the role of Police.

In addition to our organising committee of 10, we enjoyed the support of 4 volunteers (of CALD backgrounds) together with 6 interpreters covering the emerging languages in our region. We also briefed our stallholders on these emerging cultural groups, to ensure their resources were available in the appropriate language. Professional childcare was also available.

Utilising emoticons and other images, we were able to track both the satisfaction of our visitors and how they heard about the event. 97% gave us a ‘smiley face’ and 86% of visitors heard about the event by receiving our flyer through TAFE (another event partner) and other venues such as neighbourhood centres and community groups. In addition, 100% of our stallholders responded “yes” to our survey question – would you attend a future Expo event?

in our community...12th annual multicultural expo

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in our community...white ribbon breakfast

2017 marked the first of our new approach to the White Ribbon Breakfast – going beyond mere awareness and moving into action.

Thanks to the support of sponsors Catholic Care and Mingara, we secured a wonderful key note presenter, joined by a brave local speaker. For the first time, we were able to host the event in Mingara’s large function room.

150 guests, many of them high school students, heard about the practical steps

that men and boys can take to play their role in reducing gender inequality – the driving factor behind Domestic Violence.

We also heard the moving story of a local woman, Katherine, who bravely shared with us her traumatic journey of non-physical violence – a form that often goes unnoticed, yet is no less scaring. Her experience inspired us to include a description of all 9 types of Domestic Violence in our Pathways brochure, making sure that the psychological impacts are equally recognised.

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in our community...dad’s day out

Held in the September / October school holidays each year, the event was on Sunday 24th September, 2017 at Lake Munmorah – an area that often misses out on activities and events being at the far north of our region.

Whilst it was a hot and windy day, 245 locals came along to enjoy the activities with our 26 stallholders. Of course there were many dads getting into the spirit with fishing and facepainting, but equally important were the dads connecting to services. As one stallholder mentioned, a dad spent hours

chatting to find out more about how he and his son could be supported; not realising that such a variety of services existed in his community.

The event was and continues to be a great collaboration, not only among community organisations, but also with support from local schools, clubs and businesses. The organising committee prides ourselves on delivering an event that focuses on quality engagement between community and services at the local level.

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in our community...homelessness matters

“Homelessness Matters” events on the Central Coast, in support of the National Homelessness Prevention Week campaign, were held on Saturday 29th July at Westfield Tuggerah and 5th August at Erina Fair. The purpose each year is to raise awareness of the ever increasing issue of homelessness on the Central Coast.

The event showcased a number of community organisations on the Central Coast that exist to support people that are either currently homeless, or at risk of becoming homeless.

It also served as a way to help the community start a conversation about homeless people and what they can do to

help. A key part of this is to dispel the myths and stereotypes that exist around this issue – the fact is, it can happen to anyone. On the Central Coast alone, over 170 people are assisted with temporary accommodation each month.

In addition to balloons and wristband giveaways, volunteers on the day received small cards with local images and stories of the housing challenges faced by too many people in our community. Single mums with young children sleeping in their car to escape domestic violence, pensioners not able to afford their rent after the death of a partner, untreated mental ill-health and so on – it really can happen to anyone.

Images extracted from the Homelessness in NSW fact sheet issued by Homelessness Australia. Reference - Australian Bureau of Statistics, Census of Population and Housing; Estimating Homelessness, 2012

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in our community...hsnet rollout

A common challenge across the many interagencies we attend is information flow – where can our community go for help, and what kind of help can they get.

Constantly on the lookout for useful resources, we came across the recently revamped HSNet (Human Services Network) platform – a FaCS funded tool to provide a range of services to organisations in the community services field:• Services Directory with map-based

searching• Groups tool for information sharing by

interagencies• Referral system and related Capacity

Management tool

Our first task was to raise awareness of the Services Directory. From our own attempts at maintaining such a directory – it is not a

small task and without sufficient resources to keep it up to date it will lose credibility and be left on the shelf. With HSNet being based on the InfoXchange database (behind the well known Ask Izzy app) together with a team inside FaCS, we were confident that this was the best platform to support and enhance for the benefit of our region.

Secondly, with interagency conveners keen to find a way to share information without the need to forward individual emails, we investigated the Groups functionality. Starting with a focus group of conveners in early 2017, just over 12 months later we have 10 of the existing interagencies using HSNet Groups to share information, plus a newly formed HSNet-only group for LGBTQI services, and the local White Ribbon sub-committee using the events calendar function.

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balance sheet 30 june

2018 2017

ASSETS AS AT 30 JUNE

Current Assets

Cash On Hand $185, 494 $102,977

Other Assets $8,746 $4,075

Total Assets $194,240 $107,052

LIABILITIES

Current Liabilities $26,666 $9,758

Income in Advance $74,199 $7,700

Total Liabilities $100,865 $17,457

Net Assets $93,375 $89,595

EQUITY

Retained Earnings $89,595 $82,261

Current Year Surplus $3,780 $7,334

Total Equity $93,375 $89,595

profit & loss 1 july - 30 june

2018 2017

INCOME

FACS - CSGP Funding $106,974 $103,570

Other Income $32,070 $14,275

Total $139,044 $117,846

EXPENSES

Project Costs $8,995 $0

Administration $13,282 $14,830

Premises and Equipment $12,203 $12,592

Employment Expenses $100,784 $83,090

Total Expenses $135,264 $110,512

Net Profit/(Loss) $3,780 $7,334

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collaborations and partnerships

Page 14: Annual Report 2017-2018 · 2019-02-28 · annual report 2018 • page 2 chairperson’s report The role the CCCC plays in our community is to provide support for local organisations

This service receives funding from the NSW Family & Community Services (FaCS)

ABN: 92 145 418 690

Web: www.thecccc.org.au

Email: [email protected]

Phone: 02 4333 4401