annual report 2016 · pre-registration checking on video surveillance 4.2.3. checking on the...

33
Data State Inspectorate Annual Report 2016 Riga 2017

Upload: others

Post on 20-Jul-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

Data State Inspectorate

Annual Report

2016

Riga 2017

Page 2: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

2

TABLE OF CONTENTS

I BASIC INFORMATION

1.1. Legal status

1.2. Functions and the directions of the activities

1.3. Main tasks and priorities

1.3.1. Pre-registration checking in the risk areas

1.3.2. Recommendations on the transfer of personal data to countries that are

not European Union or European Economic Area countries

1.3.3. Cooperation with Personal Data Protection Authorities of other EU

Member States

II FINANCIAL RESOURCES AND AUTHORITY PERFORMANCE

2.1. State budget funding and spending

2.2. Paid services

2.3. Leadership and Performance Improvement Systems

III STAFF

IV COMMUNICATION WITH THE PUBLIC

4.1. Public information and education activities

4.2. Registration of personal data processing

4.2.1. Pre-registration checking on sensitive personal data processing, in

which information on personal health is processed

4.2.2. Pre-registration checking on video surveillance

4.2.3. Checking on the processing of personal data within which data transfers

are made outside the European Union

4.3. Registration of data protection specialists

4.4. Supervision of personal data processing

4.4.1. Video surveillance in public places and in private property

4.4.2. Processing of sensitive personal data in medical institutions

4.4.3. The use of children's personal data: in social networking, at schools and

the processing of children's personal data by children's parents

4.4.4. Processing of personal data in public information systems in the field of

re-use

Page 3: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

3

4.4.5. Arrangement of information about apartment debts in public places or in

mailboxes non- sealed

4.4.6. Processing of personal data by mass media

4.4.7. Making copies of identity documents

4.4.8. Processing of personal data of officials

4.4.9. Sending commercial communications

V DSI PRIORITIES FOR 2017

Page 4: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

4

I BASIC INFORMATION

1.1.Legal Status

In accordance with the Article 29 of Personal Data Protection Law

(hereinafter- PDPL), the Data State Inspectorate (hereinafter- the DSI) is subject to the

supervision of the Ministry of Justice and operates independently and permanently

fulfilling the functions specified in laws and regulations, takes decisions and issues

administrative acts in accordance with the law.

The aim of the DSI is to ensure the fundamental rights and freedoms of

natural persons, notably privacy with respect to processing of personal data. The

protection of personal data is a fundamental principle, which says that everyone may

control information about themselves, that is, to control or know how others use this

information. The protection of personal data is an integral part of the information

society that promotes public trust to state administration and participation in the

decision-making process.

The DSI commenced its work on 1 January 2001 in accordance with the Article

1 of the PDPL Transitional Provisions. The DSI functions and tasks are determined by

the Cabinet Regulations No.1415 "The Data State Inspectorate Regulations"

(hereinafter -the Regulations) of 10 December 2013.

1.2. Functions and the Directions of the Activities

According to the DSI Regulations:

1) performs monitoring and protection of processing personal data in

accordance with the regulations in area of personal data protection, biometric

data processing, human genome research and extrajudicial debt recovery;

2) provides transmitting of request to the European Union’s Judicial

Cooperation Unit (Eurojust), if the data subject requests information about

himself;

3) represents the Republic of Latvia in the Schengen Information System

Supervisory Authority, the Europol Joint Supervisory Authority, the Europol

Appeals Committee and in the Joint Supervisory Authority for the Customs

Information System, in the Article 29 Working Party of the Directive

No.95/46/EK of 24 October 1995 of the European Parliament and the Council

on the protection of individuals with regard to the processing of personal data

and the free movement of such data and in the Consultative Committee of the

Council of Europe Convention on the protection of personal data with regard to

personal data automatic processing;

4) issues the license for the operation of the Credit Information Bureau;

5) supervises the activity of the Credit Information Bureau.

To fulfil its functions, the DSI performs processing of personal data protection,

the data protection of natural persons, information society services, electronic

communications, electronic documents, biometric data, activities of Schengen

Information System, area of human genome research, security of information

technologies, extrajudicial debt recovery and performance of the credit information

bureaus stated in normative acts, tasks set out in law of the European Union and

international agreements, as well as represents the Republic of Latvia in international

organizations and activities in the field of data protection.

Page 5: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

5

The DSI is a leading supervisory authority in area of personal data protection in

Latvia and in accordance with the DSI Bylaws- in the field of the data protection of

natural persons, information society services, electronic communications, electronic

documents, biometric data, activities of Schengen Information System, human genome

research, security of information technologies, extrajudicial debt recovery and in

supervising performance of the credit information bureaus stated in normative acts,

tasks set out in law of the European Union and international agreements.

In 2015, the DSI exercising their right in area of personal data protection, was

supervising the personal data processing compliance with the PDPL, both by the

applications received, as well as by initiating cases on topical public issues regarding

personal data protection.

The DSI also ensures supervision of the processing of personal data provided in

the Schengen Information System Act and represents the Republic of Latvia in the Joint

Schengen Information System Supervisory Authority, the Joint Europol Supervisory

Body, the Europol Appeal Committee and the Joint Customs Information System

Supervisory Authority (also ensured the conduct of inspections at the national level for

the above mentioned information systems) as well as the Working Party on Article 29

of Directive 95/46 / EC and the Advisory Committee of the Council of Europe

Convention on the Protection of Individuals with regard to Automatic Processing of

Personal Data, as well as other activities of the European Union and international

personal data protection authorities.

1.3. Main Tasks and Priorities

The main priorities for the reporting year were:

1) perform pre-registration checking in the identified areas of risk;

2) to develop a recommendation on the transfer of personal data to countries which are

not members of the European Union or the European Economic Area;

3) to ensure the organization of the annual meeting of the Baltic Data Protection

Authorities in Riga, promoting the strengthening of the level of protection of personal

data;

4) with regard to the new data protection reform, including Regulation (EU) 2016/679

of the European Parliament and of the Council of 27 April 2016 on the protection of

individuals with regard to the processing of personal data and on the free movement of

such data and repealing Directive 95 / 46 / EC (General Data Protection Regulation),

adopted on April 27, 2016, which will be applied from May 25, 2018, to identify the

implementation of appropriate measures necessary for the implementation of this

reform, envisaging closer cooperation with other personal data protection authorities.

The report provides an overview of the progress made with regard to the

priorities set for the reporting year.

1.3.1. Pre-registration Checking in the Risk Areas

To ensure effective protection of personal data, the DSI, like other Member

States of the European Union, conducts pre-registration checking. The second

paragraph of Article 22 of the PDPL states that the DSI shall identify the processing of

personal data where could be risks for the rights and freedoms of the data subject. Such

processing of personal data is subject to pre-registration checking. Every year the DSI

determines risks of personal data processing, assessing the risks associated with the

Page 6: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

6

processing of personal data, the number of violations in certain areas of personal data

processing, as well as foreign experience and information provided on significant risks

in certain areas. In total, in the year 2016, 756 pre-registration checking were carried

out and 522 pre-registration checks were carried out (522 pre-registration checking last

year), which is by 45% more than in the previous year of reporting period.

Because of pre-registration checking, controllers often choose to supplement

their employees' knowledge of PDPL requirements by attending paid seminars

organized by the DSI as well as analysing information provided within the DSI

recommendations.

In general, pre-registration checking allows the DSI to prevent potential

personal data breaches, thereby reducing the number of alleged offenses, which in turn

contributes to the protection of personal data in Latvia, promotes understanding of the

basic principles and practical aspects of personal data protection, reduces the number

of potential complaints in the DSI as a whole, and also provides information to data

subjects about the processing of personal data by the controller.

1.3.2. Recommendations on the Transfer of Personal Data to Countries

that are not European Union or European Economic Area Countries

Considering the current tendencies of economic globalization, more and more

different companies operate on the international level. In cases where the company is

international, various information, including personal data, is exchanged between

different countries of the world.

By ensuring the right of individuals to protect their privacy, including personal

data, the European Parliament and the Council of the European Union adopted

Directive 95/46 / EC on 24 October 1995. The data protection framework developed by

Directive 95/46 / EC, following the implementation of Directive 95/46 / EC, provided

similar level of protection of personal data in the Member States of the European Union

and the European Economic Area by unifying the legal provisions for data transfer

envisaged by national law. On the other hand, on May 25, 2018, direct application of

the General Data Protection Regulation will be launched, which provides introduction

of unified data protection provisions in all the Member States of the European Union,

including the conditions for the transfer of personal data to countries that are not

members of the European Union or the European Economic Area.

Currently, the national legislation of Latvia regarding the transfer of personal

data to countries that are not members of the European Union or the European

Economic Area is included in Article 28 of the PDPL.

The DSI has developed a Recommendation on the transfer of personal data to

countries outside the European Union or the European Economic Area with a brief

introduction on the transfer of information outside the European Union and aspects that

need to be addressed when transferring information to a country which is not a member

of the European Union or European Economic Area.

The purpose of the DSI in developing the recommendation is to improve the

protection of personal data of citizens of the European Union by transferring them to

countries which are not members of the European Union or the European Economic

Area.

The text of the recommendation is available on the DSI website in electronic

format - http://www.dvi.gov.lv/lv/jaunumi/publikacijas/.

Page 7: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

7

1.3.3. Cooperation with Personal Data Protection Authorities of other EU

Member States

The DSI provided representation of the Republic of Latvia in ensured in the

Unified Schengen Information System (SIS II) Supervisory Authority, the Unified

Fingerprint Comparison System (EURODAC) Supervisory Authority, the Unified Visa

Information System (VIS) Supervisory Authority, the Joint Europol Supervisory Body,

the Europol Appeal Committee, in the Technology Subgroup of Article 29 Working

Party of Directive 95/46 / EC, as well as other activities of the European Union and

international activities organised by personal data protection authorities. It also includes

participation in the European Conference on topical data protection issues, the Seminar

on the Protection of Personal Data in the Field of Financial Technologies, Insurance,

Medical Services and the New Data Protection Regulatory Perspective, the

Cybersecurity Forum, the Telecommunications Working Group Meeting.

In 2016, co-operation with the data protection authorities of the Baltic States

continued and was promoted. In view of the Baltic region's common heritage and

cooperation in the region's economic development, in 2012, an agreement was reached

on closer cooperation between the Baltic states also in the field of personal data

protection supervision, thus implementing unified personal data processing control

measures previously chosen business sector. On 26-27 June 2016, the DSI organized a

meeting of the Baltic Data Protection Supervisory Authorities in Riga, during which a

discussion of current issues in the field of personal data protection was held, as well as

the most significant changes regarding the new personal data protection reform were

also discussed.

In 2016, in collaboration with other institutions, the DSI ensured participation

of its experts in representation of the Republic of Latvia in Luxembourg, in Case

C-13/16 of the European Court of Justice on Riga Traffic in relation to decision of

Administrative Affairs Department of the Latvian Supreme Court submitted, which was

taken in proceeding on 30 December 2015 (Order Police Department of Riga Region

Administration of the State Police against Riga Municipal Corporation Ltd. "Riga

Traffic") for a preliminary ruling under Article 267 of the Treaty on functioning of the

European Union on interpretation of Article 7 , Paragraph f of Directive 95/46/ EC.

II FINANCIAL RESOURCES AND AUTHORITY

PERFORMANCE

2.1. State budget funding and spending

In 2016 the DSI budget was formed by a sub-programme 09.02.00 "Protection

of Personal Data of Natural Persons".

The DSI funding consists of two revenue sources:

1) grant from general revenues;

2) paid services and other own revenue.

Table 1 reflects the use of funding and the implementation of indicators in 2016

and their comparison with 2015.

Page 8: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

8

Table 1. The basic budget programme

09.02.00 "Protection of personal data of

natural persons “, funding and use of the

state budget (in euro)

No. Financial indicators in 2015 (actual

implementation)

in 2016

approved

by law

actual

implementation

1. Financial resources for

covering expenses (total)

702 544 619 604 619 907

1.1. Grants 687 456 595 271 595 271

1.2. Paid services and other own

revenue

15 088 24333 24 636

1.3. Foreign financial assistance

1.4. Donations and gifts

2. Expenditure (total) 608 060 619 604 580 646

2.1. Maintenance costs (total) 524 863 567 165 532 703

2.1.1. Current expenditure 524 863 567 165 532 703

2.1.2. Interest expense

2.1.3. Subsidies, grants and social

benefits

2.1.4. Current payments to the

budget of the European

Community and

international cooperation

2.1.5. Transferts of maintenance

costs

2.2. Capital Expenditure 83 197 52 439 47 943

In the framework of the budget programme 09.02.00. "Data Protection of

Natural Persons", 580 646 EUR or 93,71% of the planned expenditure was acquired.

According to recourses, the Recommendation "Definition of Personal Data"

was repeatedly issued to the public in the field of personal data protection in 2016, the

Recommendation "Data processing in the field of video surveillance" was updated and

the Recommendation on the transfer of personal data to countries which are not

Member States of the European Union or the European Economic". In 2016 the DSI

did not do any research.

The performance indicators of the budget program are summarized in Table 2.

Page 9: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

9

Table 2.

The budget programme 09.02.00

"Protection of personal data of

natural persons performance

indicators”

Performance

indicator

Planned

value

Actual

implementation

Explanation

The number of

inspections of

personal data

processing

500 600 The actual number of registered

inspections on personal data

processing has been decreased by

20%. The number of personal

data processing checks tends to

increase as people become more

and more aware of data

protection issues of individuals

and exercise their right to the

protection of their personal data.

Proportion of

personal data

protection

violations detected

(%) against total

number of

inspections done

15 22.3 The number of inspections of

personal data processing has

been increased, considering the

number of complaints of citizens

and the number of received

personal data processing

submissions.

The number of

recommendations

developed

2 2

Credit information

bureau fee and fee

for registering a

personal data

processing system

or making changes

to be recorded in

the PDPL

65 734 65 954 In 2016, one licence for the

operation of credit information

bureaus was issued.

Penalties applied

for breaches of

personal data

protection (euro)

14 940 8 122 The penalties were applied for 65

detected personal data breaches,

as well as for failure to provide

information to the DSI.

In total, in 2016, the DSI has exceeded the projected value of performance

indicators. Indicator- penalties for breaches of personal data have not been complied

with, as 11 cases are being prosecuted. In total in the reporting year, the contested

decisions of the DSI were appealed in court in 15 cases or 10% of the number of

decisions made. Statistics on complaints, application review and inquiries regarding

decisions made by the DSI in 2016 are summarized in Figure 1.

Page 10: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

10

Figure 1

2.2. Paid Services

The DSI provides paid services in accordance with the Cabinet of Ministers

Regulations No. 992 "Price List for Data State Inspectorate Services" of September 24,

2013. In 2016 in total paid services were provided in the amount of 22 853,04 EUR.

Issuance of a registration certificate for personal data processing

In accordance with Article 22, Paragraph three of the PDPL, when registering

the processing of personal data, the DSI issues a decision on the registration of the

processing of personal data to the controller or his authorized representative.

The DSI issues the personal data processing registration certificate for a fee in

accordance with the price list of paid services approved by the Cabinet of Ministers

after receipt of the requests of persons referred to in Article 21 of the PDPL who wish

to initiate the processing of personal data or have registered the processing of personal

data.

In accordance with the Cabinet of Ministers Regulation No. 992 of September

24, 2013 "Price List for Data State Inspectorate Services", the fee for the issue of a

registration certificate for personal data processing is EUR 14.23. In 2016, 54 personal

data processing registration certificates were issued.

Filing and printing of the application for registration of personal data processing

The DSI advises the controllers on filling in the application for registration of

personal data processing, meeting face-to-face and printing a completed application for

the registration of personal data processing. In 2016 this fee service is provided to 41

controllers or their representatives. Fee for service 30,15 EUR.

Seminars organized in the field of data protection of natural persons

The DSI has organized paid seminars on personal data protection, registration

of personal data processing, personal data protection audit, video surveillance,

0

10

20

30

40

50

60

70

The result of thedecisions taken

Challenging decisionsmade by officials

Result of the contesteddecision - The decisionhas not been canceled

Appeal against thecontested decision before

the judicial authorities

Decisions taken in 2016 in cases of complaints, application review and initiatives

Warning Closure of the record Penalty

Page 11: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

11

implementation of the General Data Protection Regulation and other personal data

protection issues. In 2016 the DSI organized seven seminars for 171 listeners in total.

The seminars were organized in Ogre, Cēsis, Jēkabpils, Ventspils and Riga. Fee for

service 48,24 EUR per participant.

Organization of a qualification examination of a Personal Data Protection

Specialist

In 2016 the DSI organized one examination of personal data protection

specialists by participation of 43 applicants. The service includes the preparation of the

examination questions and tasks, the preparation of individual answer sheets, the

organization of the examination and the evaluation of the results by the commission in

the composition of three persons, as well as the decision on the preparation of the test

results and issuing of certificates. Fee for service 293,01 EUR per applicant.

In 2016, 24 636 EUR were received from paid services (15 088 EUR in the

previous reporting period), which is by 63% more than in the previous reporting period.

2.3. Leadership and Performance Improvement Systems

To ensure the DSI as a supervisory institution in the field of protection of

personal data, development, fulfilment of objectives, as well as performance of the

functions and tasks of the DSI set in legislation of the Republic of Latvia and the

European Union, in 2016 an appropriate structure, approved personnel management

policy, updated guidelines were established on the principles for imposing sanctions on

administrative penalties.

III STAFF

In the reporting period, the institution employed on average 21 officials and

employees (hereinafter- employee) including 15 females and 6 males. In 2016, the

average age of staff was 34 years. In 2016, employees by aged group 20-75 worked in

the DSI. This is summarized in Figure 2.

0

2

4

6

8

10

12

14

20-29 30-39 40-49 50-59 >60

13

2

3

2

1

Employees of the DSI by age group

Page 12: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

12

Of the total number of posts filled by DSI, 99% of employees have higher

education. Distribution of education level of the DSI employees in 2016:

1) 1 employee - secondary education;

2) 13 employees - higher education;

3) 7employees - a master's degree.

In 2016, the employment relationship was terminated by 3 (three) officials and

1 (one) employee, in turn, 4 (four) civil servants were appointed to the post and

employment relationship was established with 6 (six) employees.

IV COMMUNICATION WITH THE PUBLIC

During the reporting year, the DSI in cooperation with the Administration

Department of the Ministry of Justice, provided public information and awareness

raising on the protection of individuals' data. Cooperation between the DSI and the

media takes place on a regular basis, noticing the urgency and complexity of the issue

of the processing and protection of personal data, which is influenced by the

development of information technology and the Internet environment.

4.1. Public information and education activities

To inform the society on data processing and protection of natural persons, the

DSI implements communication activities through such communication tools as:

1.Press releases;

2. The DSI homepage (http://www.dvi.gov.lv/lv/);

3. Social Twitter microblogging site (https://twitter.com/?lang=en);

4.Social Network Facebook (https://www.facebook.com/Datuvalstsinspekcija/);

5. Conferences, seminars.

In 2016, the DSI representatives gave an interview to printed media, radio and

television, both in writing and verbally. Replies to questions posed by citizens about

the issues that lie within the competence of the DSI were given.

Within the framework of the cooperation, the opinion was expressed to TV3

"Bez tabu”, LTV 1 "4. Studio ", the Program" Latvijas Radio 1 ", the Newspaper

"Latvijas Vēstnesis "and the Internet Portal "Latvian Law and the State". In total, 35

interviews / explanations were provided to the mass media about current issues of

processing and protection of personal data, including the General Data Protection

Regulation. The DSI communication with the mass media in 2016 is summarized in

Table 3.

Table 3.

Informing the society on data processing and

protection of natural persons, communication

with the mass media in 2016.

Source Number Topic- personal data protection issues

Newspaper 29 Explained: legal basis for the processing of

personal data; Video recorders; Audio

recording at the workplace; Video surveillance;

Page 13: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

13

Personal data protection of medical documents;

The protection of the personal data of the

children; Searching for lost personal identity

document holders on social networks; The

public disclosure of personal data; Data

protection requirements - the right to be

"forgotten" and the permission for children to

register on social networks.

TV 16 Explanation was given on: video recorders;

Video surveillance; Video recording on the

phone; Crisis SMS sending and related

amendments to the Electronic Communications

Law; The publication of artists' data in the mass

media; Road Safety Directorate (Latv.-CSDD)

actions by issuing personal data upon request of

a solicitor; The protection of personal data by

the transfer of mobile phones to repair; Planned

changes in the type of personal code change.

Radio 4 Telephone interviews and answers to

journalists were provided on: video recorders;

Smart surveillance; The practice of persuading

mobile operators to switch operators;

Processing of personal data of individuals by

preforming loyalty cards; Registration of

prepaid cards in Latvia; Personal data

protection of medical documents; Crisis SMS

sending and related amendments to the

Electronic Communications Law; The local

government's right not to reveal the identity of

a person by acquiring municipal property.

Every working day, the DSI employees from 13:00 to 15.00 provides telephone

consultations explaining the norms of PDPL, promoting public awareness about the

processing and protection of personal data, as well as issues of registration of personal

data processing. In 2016, the DSI employees provided 2868 telephone consultations,

which is 239 telephone consultations per month on average. The DSI statistics on

telephone consultations provided in 2016 is summarized in Figure 3.

Page 14: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

14

Figure 3.

In cooperation with the Latvian Certified Personal Data Protection Association,

the DSI has organized seminars on the processing of personal data. In total, the DSI

organized seven seminars in Cēsis, Ogre, Jēkabpils, Ventspils and Riga, attended by

171 participants.

In general representatives of the DSI participated in seven seminars, discussions

and conferences in 2016 and provided information on issues within the competence of

the institution, including the participation of DSI representatives in informational

meetings and working groups within the competence of the institution, providing

information on the legal aspects to be taken into account in respect of data protection,

on issues concerning the processing of personal data by journalists, on the safety of

patient data relating to the operation of the unified electronic health information system

and other questions concerning the processing and protection of data of natural persons.

In 2016, in cooperation with the Ministry of Justice, the DSI participated in the

Open Day "Themed Race", where pupils from Riga Secondary School, Ventspils

Secondary School No. 3 and Āgenskalns State Gymnasium were introduced to the DSI

and its functions.

4.2. Registration of Personal Data Processing

Article 21 of the PDPL stipulates that prior to the processing of personal data

processing, the controller shall record the processing of personal data in the DSI or

assign a natural person - a data protection specialist - if the controller:

1) provides for transfer of personal data to a state which is not a member of the

European Union or the European Economic Area;

2) provides for the processing of personal data by providing financial or

insurance services in the conduct of lotteries or raffles, market or public opinion

research, recruitment or assessment of staff as a type of business, providing debt

recovery services and credit information processing services as a type of business;

106

275 284

256267

234 234

294 285

196

250

185

0 0 0 00 0 0 00

50

100

150

200

250

300

350

TELEPHONE CONSULTATIONS IN 2016

Page 15: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

15

3) performs sensitive personal data processing, except when the processing of

such data is carried out for the purposes of accounting, personnel accounting (labour

law) or by religious organizations;

4) processes personal data concerning criminal offenses, convictions and

penalties in administrative violation cases;

5) performs video surveillance while retaining personal data;

6) perform the processing of genetic data.

In 2016 the DSI has adopted 669 decisions on the registration of personal data

processing, 185 decisions on registration of changes in the processing of personal data,

69 decisions on the processing of personal data processing, 55 decisions on the

registration of personal data processing specialists, 5 decisions on the exclusion of a

personal data processing specialist from a person Data Processing Specialist's Register.

Compared to the previous reporting period, the number of registered personal data

processing has increased by 66.8%. This is due to the widespread mass media

information that it is necessary to record the processing of personal data (video

surveillance), which is carried out using video recorders. In 2016, the decisions taken

by the DSI in the processing of personal data and in the process of registration of

personal data specialists are reflected in Figure 4.

Figure 4

2531 31

71

88

51

64

79

5952 55

63

6 6 6 2 8 0 2 3 5 10 2 514 14 820 21

16 14 15 16 13 18 164 2 0 10 2 2 15 5 14 5 92 0 1 1 0 0 1 0 0 0 00

10

20

30

40

50

60

70

80

90

100

Decisions taken by the DSI in the process of registration of personal data processing and personal data protection

specialists in 2016

On registration of personal data processing

On registration of a personal data processing specialist

For making changes to personal data processing

On non-registration of personal data processing

The exclusion of a personal data processing specialist from the Register of Personal DataProtection Specialists

Page 16: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

16

Upon receiving a controller's request, the DSI reviews the information provided,

requesting additional information and performing a pre-registration checking if

necessary.

When deciding on the registration of personal data processing, a DSI controller

issues a decision on the registration of personal data processing and makes an entry in

the public register of personal data processing available on the DSI website:

www.dvi.gov.lv/registri/pdas/.

In accordance with Article 22, Paragraph nine of the PDPL, for every

registration of the processing of personal data until the submission of the relevant

application to the DSI, a state fee is payable in accordance with the procedure and

amount specified by the Cabinet, in accordance with the Cabinet Regulation No. 813

of 27 November 2007 " The Data Processing Registration and the Registration Fee for

the Registration Changes to be fixed by the PDPL "is EUR 28.46 or EUR 56.91. State

and local government bodies do not pay state fees for processing or modifying

registration. In 2016, the state budget paid state fees of EUR 33 514.22 (EUR 22 363.66

in the previous reporting period), which is by 50% more than in the previous reporting

year.

To ensure effective protection of personal data, the DSI, like other Member

States of the European Union, conducts pre-registration checking. The second

paragraph of Article 22 of the PDPL states that the DSI shall identify the processing of

personal data which is likely to jeopardize the rights and freedoms of the data subject.

Such processing of personal data is subject to pre-registration verification. The DSI

determine each year the areas of personal data processing by assessing the risks

associated with the processing of personal data, the number of violations in certain areas

of personal data processing, as well as foreign experience and information provided on

relevant issues in specific areas.

In 2016, the following areas of risk were identified in the processing of personal

data:

1) processing of personal health information;

2) the processing of personal data in the context of the transfer of personal data

to a country outside the European Union or the European Economic Area, unless the

European Commission has established that a third country provides an adequate level

of protection in accordance with Article 25, Clause 6 of European Directive 95/46 / EC;

3) perform video surveillance while retaining personal data;

4) perform the processing of genetic data.

In 2016, 756 pre-registration checking were carried out and started (522 pre-

registration checking in the previous reporting year).

Comparison of the risks of personal data processing in this reporting period and

pre-registration checking in the risk areas with the previous reporting period:

No. Personal data processing risk

area

Number of pre-

registration

checking in 2016

Pre-registration

checking in 2015

1. Processing of personal health

information

143 129

2. Video surveillance 590 365

3. Personal data processing in the

context of the transfer of personal

data outside the European Union

23 28

4. Processing of genetic data - -

Page 17: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

17

The statistics for pre-registration checking carried out by the DSI in 2016 are

summarized in Figure 5.

Figure 5.

To facilitate the registration of processing of personal data in the framework of

video surveillance, the DSI has updated a sample of registration application for the

purpose of processing - the prevention or disclosure of criminal offenses in connection

with the protection of property and the protection of vital human interests, including

protection of life and health, and has developed a sample application for registration for

natural persons - preventing or detecting criminal offenses related to the protection of

property and the protection of vital human interests, including life and health, as well

as the taking of evidence for insurance purposes. Accordingly, the above registration

application samples and the recommendations developed by the DSI are used by

controllers to find PDPL most appropriate solution for the processing of personal data.

Pre-registration checking, as in previous reporting periods, were performed on

initial assessment of the application received by the DSI for the registration of

processing of personal data and taking into account the information on the controller at

the disposal of other DSI, as well as the information published by the controller on the

Internet. In addition to the information specified in the application for registration of

personal data processing, the DSI controller is requested to provide information on the

processing of personal data, for example, internal data processing protection rules and

other documents defining processes for the processing and protection of personal data,

information on the amount of data processing and compliance of data security

requirements may be required. For example, when registering the processing of

personal data for the transfer of personal data outside the European Union, the DSI

requests copies of contracts with recipients of third-country data and evaluates the

contractual conditions for the protection of personal data (including access to personal

data, security of data processing and data transfer to third parties). The controller also

receives general information from the DSI on the processing and protection of personal

2932 32

5451

60

4942

6258

61 60

2 1 1 2 1 5 1 2 1 6 1 09 10 12 15 8 13 14 7 9 1218 16

Pre-registration Checking by the DSI in 2016

Perform video surveillance while retaining personal data

Transfer of personal data outside EU or EEZ

Processing of sensitive personal data

Page 18: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

18

data in the framework of registration of personal data processing, thereby also

facilitating the provision of PDPL requirements for the processing and protection of

personal data.

Most pre-registration checking was carried out in connection with the

processing of personal data by video surveillance. During the previous reporting period,

follow-up was carried out, in which it was found that the controller did not correct the

deficiencies in the processing of personal data (cases where the controller did not

provide information to the data subjects or failed to comply with the requirements of

the PDPL). Also, the DSI has repeatedly asked the controllers to clarify the information

signs for video surveillance to comply with PDPL requirements. The issue of the terms

of storage of personal data processed during video surveillance is also topical, which is

assessed on a case-by-case basis. Compared to the previous reporting period, there has

been an increase in the number of controllers who, after reassessment, reduce the

storage life of personal data, and consider more carefully the processing of personal

data performed or planned as a whole.

During the reporting period, the number of complicated personal data

processing questions has increased, for which the DSI meetings are organized, giving

the controller the opportunity to provide additional information on the expected

processing of personal data, and find a solution for more appropriate protection of

personal data. One of the challenges in recent years is to find out who the personal data

processing controller is and who is the operator, taking into account the specifics of

different personal data processing cases. The issue of joint controller and division of

responsibilities accordingly is also actualized.

As indicated, on several occasions the relevance of the information provided by

the controllers was verified by performing checking at the places where personal data

was processed. As a result of the pre-registration checking, a decision is taken to

register processing of personal data in the DSI or not, or additional information from

the controller is requested to prevent the deficiencies of the PDPL identified during the

on-site inspection. As a result of pre-registration checking, controllers often chose to

supplement their employees' knowledge of PDPL requirements by visiting paid

seminars organized by the DSI as well as analysing the information provided in the

recommendations developed by the DSI.

4.2.1. Pre-registration Checking on Sensitive Personal Data Processing, in which

Information on Personal Health is Processed

The DSI has developed specific standard questions for pre-registration

checking, intended for additional assessment of sensitive data processing in respect of

the rights of the data subject, as well as the conformity of technical and organizational

solutions for processing with regulatory enactments. Pre-registration checking was

performed in private doctors' practice and in medical institutions - in health centres and

in several hospitals. The inspections included the processing of personal data by social

service providers as well as job placement service providers who were planning to

obtain sensitive personal data.

Medical institutions and doctors’ practice, seafaring providers, clinical research

providers and social service providers who register personal data processing in the DSI,

the legal basis is determined by special legislation - the Medical Law, the Patients' Law,

the Law on Social Services and Social Assistance, the Cabinet of Ministers Regulations

Page 19: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

19

No.359 of July 1, 2003 "Regulations on Safety and Health Protection Requirements and

Medical Care on Ships" and other regulations.

The most significant weaknesses identified by the DSI in the processing of

personal data by controllers in regard to this risk area are:

1) there is no provision for the protection of internal data processing;

2) informing the relevant data subject about the processing of personal data is

not ensured;

3) training of employees regarding the safety of the system and procedures and

the protection of personal data is not ensured;

4) the distribution of access rights according to the competence of employees is

not respected;

5) control of access rights is not ensured;

6) no information is provided to data subjects about their right to correct and

delete their data.

The DSI asks controllers to prevent these violations and inform the DSI on

preventing violations.

4.2.2. Pre-registration Checking on Video Surveillance

In view of the increased use of video surveillance in both the public and private

sectors, besides, technological applications are being developed that monitor video

surveillance and increase their connectivity with other personal data processing

systems, the DSI has updated an application sample for processing personal data in the

framework of video surveillance, as well as special pre-registration standard

questionnaires for additional monitoring of video surveillance for specific site / area /

site surveillance, placement of information signs, informing staff, duration of record

keeping, access control to records (providing audit trails), etc.

In the pre-registration checking in this area, it has still been found that the

controllers largely fail to provide the data subject with information about the controller

and the intended purpose of processing the data in accordance with the requirements of

Article 8 of the PDPL, and that they store the video surveillance records for an

unreasonable amount of time.

In the reporting period, preventive checking was also initiated on the conduct

of video surveillance at points of sale by performing on-the-spot checks.

Compared to the previous reporting period, the total number of cases where

video surveillance is widely used in private and apartment houses, as well as in a vehicle

using video recorders has significantly increased. Also, during the reporting period, the

number of cases where video surveillance is recorded by natural persons has increased.

This is because the DSI has recently received a lot of complaints about video

surveillance carried out by neighbours, as well as taking into account mass media

information about registration of personal data processing by video surveillance, using

video recorders.

During the reporting period, the DSI pointed out to several controllers on the

need to reduce the amount of video surveillance area.

In the context of video surveillance, the DSI believes that in the Republic of

Latvia there is a need for appropriate regulation, especially in the field of labour

relations, in the protection of private property and apartment buildings, as well as the

use of unmanned aerial surveillance for video surveillance and video recorders.

The processing of personal data within the framework of video surveillance

requires in-depth attention, noticing the development of information technologies

Page 20: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

20

(including data transfer and synchronization capabilities) and services offered on the

Internet (for example, online employee monitoring, profiling, facial recognition

software, etc.). In addition, each year the expenses of the controller for video

surveillance are reduced, therefore, in recent years this has become one of the most

common tools for personal data processing (for example, on-the-spot checks have

revealed that even in small settlements, merchants install video surveillance cameras

for their property, but do not assume any obligations on the processing of personal data

resulting from the PDPL, which also regards to the rights of the data subject).

The DSI thinks that this area is to be reconsidered in the area of risk through

pre-registration checking, also taking into account the fact that it is often found that the

data subject is not informed about the video surveillance performed, and the data

subject does not have the information to be able to determine the controller, who carries

out the specific video surveillance. Accordingly, in accordance with the PDPL, it is

difficult for the data subject to exercise his data subject's rights.

In addition to this, we inform that in May 2016 a joint inspection on the

compliance of personal data processing activities with the PDPL in in retail stores of

Ltd. "RIMI LATVIA", Ltd. MAXIMA Latvija and Ltd. "Prisma Latvija" was

completed by the Baltic Personal Data Protection Supervisory Authority, by evaluating

the data processing that is carried out in relation to potential employees and current

employees in these companies, including taking video surveillance. The results of the

inspections were discussed at the Baltic States Meeting held in Riga on 27-28 June

2016.

In all three Baltic States, one of the biggest issues is the storage of personal data

and the disproportionate processing of personal data.

This sectoral inspection has been implemented in all the Baltic States for the

fifth year in accordance with Article 28 (6) of Directive 95/46 / EC, which requires the

EU Member States' national data protection supervisory authorities to work together to

promote the protection of personal data in the Member States of the European Union.

The conduct of such inspections at the level of the European Union is considered to be

a good practice in the field of supervision of the protection of personal data.

4.2.3. Checking on the Processing of Personal Data within which Data Transfers

are Made outside the European Union

The DSI has developed specific standardized questions for pre-registration

checking for such data processing that involves the transfer of data outside the European

Union for additional consideration regarding the rights of the data subject and the

conformity of technical and organizational solutions of processing with regulatory

enactments. For these inspections, to make sure that the controller in accordance with

the second paragraph of Article 28 PDPL supervises relevant protection activities, if

the controller himself does not verify compliance with those requirements, the DSI

request the submission of copies of contracts for the transfer of personal data to assess

their compliance with the Regulations No. 634 "Regulations on the Mandatory

Coverage of Personal Data Transfer Contracts" of the Cabinet of Ministers of August

16, 2011 or standard contractual clauses approved by the European Commission on the

transfer of personal data to a country that is not a Member State of the European Union

or the European Economic Area.

Conducted pre-registration checking within the framework of this risk area, as

in the previous reporting period, it was assessed whether the controller provides

informing data subject on transfer of data to a country outside the European Union or

Page 21: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

21

the European Economic Area, or provide the right of access to information about

himself or provides the rights of the DSI to carry out checking with regard to the

processing of personal data in third countries. As a result of the inspections, it was

found that controllers often do not indicate the fact that personal data is intended to be

transferred to sub-operators (or operator's operators) and, consequently, controllers do

not impose appropriate data security and protection requirements to sub-operators.

The DSI considers that this area is re-incorporated into the risk area during the

pre-registration checking, taking into account current uncertainty on how to organize

the transfer of personal data to a country outside the European Union or European

Economic Area to ensure adequate protection of personal data according to the PDPL

and European Union law.

4.3. Registration of Data Protection Specialists

As a result of the globalization process, economic processes today do not have

a geographical boundary that limits the application of relevant laws, including

protection of personal data, because there is no universal standard for the processing

and protection of personal data that would be binding on all countries. Therefore, the

personal data protection self-regulation approach can help to address these potential

inaccuracies to apply commonly the requirements of personal data protection and

privacy. One of these self-regulation mechanisms is the personal data protection

specialist in each company or institution. The first personal data specialist institute was

introduced in Germany in 1977 for the private sector as an additional self-regulatory

mechanism to help those responsible for the protection of personal data

(controllers) to ensure that their activities comply with the requirements of the law.

Personal data protection specialists are present in several EU Member States and it is

considered that the personal data protection specialist promotes the trust of clients and

employees in the processing of personal data by an organization / institution that will

be provided in accordance with the requirements of the law and the principles of

personal data protection good practice.

In order to facilitate the protection of personal data, the head of institution or

company may assign a specific employee to be responsible for the protection of

personal data, may use outsourced capabilities in relation to both the processing and

protection of personal data and the appointment of a personal data protection specialist

(the data protection specialist qualification is granted by the DSI after the particular

person has passed the examination in the DSI; the data protection specialist is not a

mandatory requirement in the regulatory enactments). However, a person responsible

for the processing of personal data is the head of the company or institution.

Personal data protection specialists since the introduction of this institute in

Latvia in 2007 have opted for both public sector institutions and private sector

representatives, and their main task is to provide support and advice to the authorities

or the company's leadership in the issues of processing and protecting personal data,

including problems solving in this field. In order to become a personal data protection

specialist, the individual is requested to have higher education in law science or

information technology.

In 2016, 52 controllers have registered personal data protection specialists (42

in previous year). Compared to the previous reporting period, the number of registered

personal data processing has increased by 23.8%. Controllers apply for personal data

protection specialists in the DSI who have acquired the qualifications of a personal data

protection specialist. The DSI is obliged to examine an application for the registration

Page 22: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

22

of a specialist within 15 days from the day it was received. The registration of personal

data protection specialists in the DSI is free of charge.

4.4. Supervision of Personal Data Processing

In 2016, the DSI has carried out 600 inspections to ensure the supervision and

protection of personal data processing in accordance with legislation regulating data

protection, biometric data processing, human genome research and extrajudicial

recovery of personal data.

Checking were carried out in such areas as:

1) video surveillance in public places and private property;

2) processing of sensitive personal data in medical institutions;

3) the use of children' personal data: in social networks, schools and processing

of children personal data by parents;

4) processing of personal data in state information systems;

5) observance of the rights of data subjects;

6) placement of information about apartment debts in common areas or in mail

boxes in a non-sealed way;

7) processing of personal data by mass media;

8) copying of identity documents;

9) processing of personal data of officials;

10) sending commercial communications.

The DSI officials conducted 81 on-the-spot video surveillance in 2016 (74

checking upon applications (complaints) and initiative, as well as 7 self-initiating

checking by authorities in legal entities processing locations) and 519 checking in other

supervised areas.

4.4.1. Video Surveillance in Public Places and in Private Property

According to the DSI, in accordance with the judgment of 11 December 2014

in Case C 212/13 František Ryneš v Urad pro ochranu osobmch udajai, Article 3 (2)

of Directive 95/46 / EC must be interpreted as the use of a video surveillance camera

system, which carries out a visual record of persons stored in a circulating recording

device, a hard disk, which a natural person has installed at his or her family home with

the aim of protecting the property, health and life of the homeowners, but also the public

space is monitored by this system, for the purposes of this provision, is not data

processing solely for personal or household purposes. Consequently, in the light of the

foregoing, and also on the basis of Article 21 (5) of the PDPL, prior to the processing

of personal data, the controller must register the processing of personal data in the DSI

or appoint a natural person, a data protection specialist, if the controller carries out

video surveillance while retaining personal data (video recordings).

The DSI points out that, no matter whether video surveillance registration is to

be performed in the Inspectorate or not, the controller must perform video surveillance

as processing of personal data in accordance with PDPL requirements.

In accordance with Article 2 (3) and (4) of the PDPL, personal data is any

information relating to an identified or identifiable natural person, while the processing

of personal data is any activity related to personal data, including the collection, storage,

use, transfer.

Video surveillance is the processing of personal data within the meaning of

Article 2, Paragraph 4 of the PDPL.

Page 23: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

23

The processing of personal data, video surveillance, must be carried out in

accordance with the PDPL, Article 7 of which provides that the processing of personal

data is permitted if there is a legal basis for doing so - there is at least one condition of

Article 7 of the PDPL. In addition to ensuring the legal basis for the processing of

personal data, Article 10, Paragraph one, Clause 2 of the PDPL must also be observed,

according to which processing of personal data may be carried out only in accordance

with the intended purpose and to the extent required.

According to Article 2, Clause 9 of the PDPL, the controller - a natural or legal

person, a state or local government institution is responsible for the compliance of the

personal data processing (video surveillance) with the PDPL, which defines the

purposes and means of processing personal data.

In addition to the foregoing, the DSI points out that, in the course of video

surveillance, in accordance with the first Paragraph of Article 8 of the PDPL, the

controller is obliged to inform the data subjects about the processing of personal data -

those persons whose personal data processing is carried out. The controller is obligated

to ensure fulfilment of the requirements of the first Paragraph of Article 8 of the PDPL

- to ensure that the video surveillance recordings contain all the information referred to

in the first Paragraph of Article 8 of the PDPLL - the controller's name, address,

purpose.

The above requirements apply to both video surveillance in private and public

spaces.

In the field of video surveillance in 2016, the DSI issued 6 administrative acts

with the obligation to place information signs that alert the data subjects about their

video surveillance in the respective area.

4.4.2. Processing of Sensitive Personal Data in Medical Institutions

Based on mass media information reported that a privately-owned company

Ltd. DATAMED, likely, carries out illegal processing of personal data of ill patients,

and also on the basis of Article 55 (2) of the Administrative Procedure Law, the DSI

conducted an investigation on the compliance of this activity with the PDPL.

In the framework of this investigation, the DSI examined 10 (ten) Latvian major

medical treatment institutions on their assessment of the conformity of personal data

processing with the requirements specified in the regulatory enactments regulating data

protection of natural persons, while storing sensitive personal data in patients' databases

of Ltd. DATAMED. Several unconformities to the PDPL have been identified during

the inspection.

Within the framework of the inspection, it was found that two medical treatment

institutions did not register changes in the DSI in accordance with the fourth Paragraph

of Article 22 of the PDPL, that is, the data processing operator DATAMED of these

two medical institutions was not registered.

Taking into account the above mentioned, the DSI found that two medical

treatment institutions did not comply with the requirements of the fourth Paragraph of

Article 22 of the PDPL and therefore committed an administrative violation for which

administrative liability is provided for in the second Paragraph of Article 204.9 of the

Administrative Violation Code of the Republic of Latvia (hereinafter - AVC). In

accordance with the procedure established by the AVC, a decision was taken regarding

the prosecution and the administrative penalty for two medical treatment institutions.

Article 14 of the PDPL provides that personal data controller may be entrusted

to the personal data operator by entering into a written agreement. The personal data

Page 24: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

24

operator may process personal data entrusted to him only in the amount specified in the

contract, in accordance with the objectives and in accordance with the instructions of

the controller provided that they do not conflict with the regulatory enactments. The

personal data operator performs the security measures specified by the controller prior

to the processing of personal data processing to protect the personal data processing

system in accordance with the requirements of this Law.

Within the framework of the inspection, it was found that the written agreements

concluded by the four medical treatment institutions with the personal data operator

included general conditions regarding the data subject's access rights and access to his

sensitive personal data. Taking into account the above mentioned, the DSI invited these

representatives of medical institutions and Ltd. DATAMED to clarify the conditions of

the concluded contracts in accordance with the requirements specified in Article 14 of

the PDPL. Both representatives of medical institutions and personal data provider Ltd.

"DATAMED" have taken note of the instructions of the DSI and specified the

contracted agreements in accordance with the requirements of the Inspectorate.

4.4.3. The Use of Children's Personal Data: in Social Networking, at Schools and

the Processing of Children's Personal Data by Children's Parents

Legal framework for the filming and taking photographs of children and use of

children's data

In the framework of 2016, several dozens of applications and complaints from

natural and legal persons were received, as well as anonymous information on the

processing of personal data of the children (parents, classmates, schools and their

employees, relatives and other persons).

The taking of photographs and filming is the processing of personal data within

the meaning of Paragraph 2 of Article 4 of the PDPL. Consequently, processing,

photographing and filming of personal data must be carried out in accordance with the

PDPL.

The controller has the right to process the data subject's personal data (in the

form of taking photographs or filming), if such action has one of the legal bases

specified in Article 7 of the PDPL. The fact that there is no consent does not mean that

illegal processing of personal data is being carried out. Without the consent of the data

subject, processing of their data (filming, photographing the data subject and publishing

these materials) may be carried out if there is any other legal basis set out in Section 7

of the PDPL. The above-mentioned condition should also be observed in the processing

of personal data in public places.

With regard to taking photographs of minors, it should be taken into account

that Article 177 of the Civil Code provides that the child is under the parental

guardianship until reaching the age of majority, therefore, parental consent should be

sought for the purposes of photographing the child's personal data. The same regards to

schools.

Paragraph 2 of Article 2 of the PDPL states that the consent of the data subject

is a freely, clearly expressed declaration of will by the data subject that allows the data

subject to process his or her personal data in accordance with the information provided

by the controller in accordance with Article 8 of this Law.

In accordance with Article 2, Paragraph 9 and Article 10, Paragraph one, Clause

1 of the PDPL, the controller must prove the lawfulness of his actions - to prove that

the consent for the acquisition of personal data existed. Accordingly, consent is

Page 25: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

25

desirable to be submitted in writing, since the verbally agreed consent of the controller

cannot be proved if the data subject indicates the opposite.

On June 25, 2015, the Department of Administrative Cases of the Supreme

Court of the Republic of Latvia made a decision in case No. SKA-864-15 on the issue

of the publication of their children's photos and their responsibility, which sets out and

analyses the legal aspects to be taken into consideration.

Processing of persons data, including children, in the form of audio recordings

In 2016, in the area of protection of the rights of the children, the DSI conducted

two inspections, which identified the following.

The person who carries out the audio recording shall be deemed to be the

controller of personal data within the meaning of Clause 9, Paragraph 2 of Article 2 of

the PDPL.

The controller must process personal data in accordance with the provisions of

Article 7 of the PDPL, for example if data processing is necessary for the controller to

perform statutory duties (Article 7, Paragraph 3 of the PDPL

Taking into account the explanation mentioned in the Opinion 29/2013 of the

Working Party 29 of the Directive 95/46 / EC 29 of July 2013 "On Limitation of the

Purpose", Article 10, Paragraph one, Clause 2 of the PDPL is to be interpreted as

meaning that processing of personal data is only be carried out if this action has lawful

and honest goal, if this goal is achievable by processing of concrete personal data, if

the benefit of reaching the target is greater than the data subject personal data

processing result caused by the interference, if personal data are processed to the extent

of purpose, if the goal cannot be achieved by other less restrictive means.

In addition to ensuring the legal basis, (in addition to observance of Articles 7

and 11 of the PDPL) the controller must ensure personal data processing compliance

with Article 10, Paragraph 1 of the PDPL - the controller is obliged to ensure fair and

lawful processing of personal data. Consequently, within the processing of personal

data the controller must act in good faith in accordance with other statutory procedures,

rights and obligations as personal data processing legality provide not only observance

of the PDPL, but also other external regulatory acts, which may provide an exception

to the application of PDPL.

In addition to complying with Articles 7., 11, and Article10, Paragraph one of

the PDPL, the processing of personal data within the meaning of PDPL shall also

comply with other PDPL rules. In accordance with the first Paragraph of Article 8 of

the PDPL before conducting an audio recording in the processing of personal data, the

controller must provide the data subject with the information specified in Article 8,

Paragraph one of the PDPL - the controller's name or surname and address, the intended

purpose of processing personal data, unless this information is not already at the

disposal of the data subject. Upon the request of the data subject, the manager must also

provide the data subject with the information specified in Article 8, Paragraph two of

the PDPL.

The DSI indicates that the PDPL does not provide a prohibition or authorization,

or a specific regulation for audio recording in public places or other specific places

(such as a pre-school educational establishment). Consequently, the assessment of these

criteria must be carried out in each specific case of processing personal data, taking into

account the circumstances of each particular case, including what the data subject is,

his role, the conditions under which and the place where the audio was recorded, the

purpose for which the audio recording is performed, in what amount and/or for which

Page 26: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

26

purpose the audio recording is transferred to third parties or is made public (if it is

done).

In accordance with Article 2 (3) and (4) of the PDPL, any activity with the

information relating to an identified or identifiable natural person is the processing of

personal data. Consequently, audio recording is the processing of personal data within

the meaning of PDPL, if a particular natural person - the data subject within the meaning

of Paragraph 1 of Article 2 of the PDPL - is identifiable by the records obtained or other

information obtained or disclosed (for example, after recording in the audio recording).

Within the framework of the two inspections, the DSI also attracted the

Ombudsman of the Republic of Latvia (hereinafter - Ombudsman) with the request to

give an opinion on compliance with Article 96 of the Satversme (Constitution) and

other fundamental human rights established in the Satversme in the inspected cases.

Within the framework of the inspection, the Ombudsman expressed his views

on the recording of the negotiations, indicating the following.

The recording of conversations without consent itself, without assessing the

particular situation, could not be regarded as a violation of the right to privacy. In

particular, it is not enough to make an abstract finding that an unlawful recording of the

person's conversations took place, but the specific circumstances, such as under what

circumstances (or the person had reasonable privacy reliance), were to be assessed;

what was the purpose for recording person's conversation (whether there was a

legitimate aim and proportionality was respected); what was the context of the

conversation (whether the rights of a person to a deeply personal privacy protection of

details have been violated by disclosing them to a wide range of people); how the

recorded material was used (for the protection of which interests it was used). In

addition, it is necessary to assess whether there was other evidence available to prove

the existence of the infringement as effectively as possible and whether there was

excessive provocation of the person recorded.

Similarly, the Ombudsman indicated that when the employee was secretly

engaged in recording his employer's interview without informing the employer of its

performance, so that this record could later be used as evidence, for example, in the

State Labour Inspectorate or the court for the protection of his rights as an employee,

in some cases and under certain circumstances would be justifiable.

In view of the above, it can be concluded that, in some cases, the recording of

secret personal conversations without informing the person about its execution, so that

this record could later be used as evidence, for example, in the State Labour

Inspectorate or the court, for example, in order to ensure the protection of employees'

rights, including the possible existence of a mobbing presence at the workplace, is

justified by the failure to comply with the requirements of Article 8, Paragraph one of

the PDPL.

In accordance with the first Paragraph of Article 3 of the United Nations

Convention on the Rights of the Children (hereinafter - the Convention), in all activities

concerning children, whether these activities are carried out by public authorities or

private bodies dealing with social welfare issues, judicial, administrative or legislative

bodies, the primary consideration should be in the interests of the child.

The explanation of the first Paragraph of Article 3 of the Convention states that

this provision imposes certain obligations to Member States:

1) the obligation to ensure that the interests of the child are properly integrated

and consistently assessed in any activity carried out by a public authority, in particular

in all implementing measures and administrative and judicial processes that have a

direct or indirect impact on children;

Page 27: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

27

2) an obligation to ensure that all decisions of the courts and administrative

authorities concerning children, as well as policies and legislation, show that the

interests of the child are considered first and foremost. This means that it is necessary

to describe how the child's interest has been tested and assessed and how important it

was at the time of the decision making.

The word combination for "primary consideration" states that other factors

should not be considered as important as the interests of the child. However, the first

Paragraph of Article 3 of the Convention concerns to very different situations, its

application should be flexible. The interests of the child assessed and identified may

conflict with the interests or rights of others (for example, other children, societies,

parents, etc.). More meaning should be given to what is best for the child. This means

that the court and other institutions must make their decisions based on what is in the

best interests of the child, in order to protect their decisions and actions and ensure the

best interests of the child.

In view of the above, it can be concluded that the recording of the audio

recordings of the parents' and/or educational establishments of children without

informing the data subjects about their performance, so that this record can later be used

as evidence, when appealing to the court for the protection of the rights of the child or

other children's rights protection institutions, is justifiable action, not meeting the

requirements of the first Paragraph of Article 8 of the PDPL.

At the same time, the DSI draws attention to the fact that Article 3, Paragraph

three of the PDPL states that this law does not apply to the processing of personal data

carried out by natural persons for personal or domestic and family purposes, and

personal data is not disclosed to third parties.

4.4.4. Processing of Personal Data in Public Information Systems

in the Field of Re-use

At the end of 2015, the DSI officials found that electronic copies of the Register

of Enterprises (hereinafter - the Register) were handed over for re-use to re-users at the

decision of the State Police containing personal data of the victim on the attachment of

the property to criminal proceedings.

The Registry is responsible for the personal data held by the Registry and its

transfer to third parties in accordance with Article 2, Paragraph 9, Article 10, Paragraph

1, Article 25 of the PDPL, Section 25.

Paragraph 8 of Article 2 of the PDPL provides that sensitive personal data shall

include personal data indicating the person's race, ethnic origin, religious, philosophical

and political beliefs, membership of trade unions, and information on personal health

or sexual life.

Considering that the decision for attachment to a property reflects the nature of

the criminal offense, which contains an indication that a person has been subjected to

sexual abuse, the information contained in the decision must be regarded as sensitive

personal data.

Consequently, in the course of the 2016 inspection, it was concluded that the

Register to hand over to third parties a decision on the attachment of a property

containing sensitive personal data of the underage victim, including sensitive data, did

not comply with Article 7, Article 10, Paragraph 1, Clause 2 and Article 11 of the PDPL.

Page 28: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

28

4.4.5. Arrangement of Information about Apartment Debts in Public Places or in

Mailboxes Non- sealed

Based on the information that the house managers information on the debts of

the apartment locates in common areas or mailboxes in unsealed manner, the DSI

conducted a series of inspections and found that such action is not appropriate to Article

7 and Article 10, Paragraph 2 of the PDPL.

Article 14, fourth Paragraph of the Residential House Management Law

provides the apartment house manager's obligation to inform the apartment owners of

individual apartment owner's activity or inactivity, however, this obligation to disclose

information about a particular apartment owner, who carried out the activity or

inactivity (including the basic task management acquired liabilities failure), which

affect or may affect other apartment owners' interests (for example, not paying for

management and public services, which may result in termination of the provision of

services) (that is, to disclose personal data), the manager arises only after the receipt of

a residential house separate request from the owner to provide unambiguous and

complete information on the relevant issue (that is, upon receipt of a request for

information on who is directly the owner or owners of the apartment and what amount

owes for management and public services). In addition, Article 14, fourth Paragraph of

the Residential House Management Law provides the disclosure to the apartment

owners only, not to any third party, for example, the tenant of the apartment, the

apartment owner's family member, or other person in the apartment. Consequently,

placing bills into owners’ mailboxes, which on the other side of the bill contains

information on number of apartment of house owners and debt amount of co-ownership

management process, the situation appears where personal data may be transferred to

third parties - the apartment tenants, apartment owner's family members, or other

persons in the apartment who have access to the mailbox. To avoid violating personal

data protection requirements, information obligations can be implemented by informing

the apartment owners of the offending in a general meeting (except in cases where the

participation of persons who are not owners of the apartment and have not received a

mandate to represent owners of apartments). The amount of information to be provided

should be sufficient (personal name, surname, type of violation or amount of debt and

apartment ownership number) so that the general meeting can decide on further actions

and authorize the manager, for example, to bring legal proceedings.

4.4.6. Processing of Personal Data by Mass Media

The DVI by receiving various types of complaints from individuals, has found

that mass media, exercising freedom of expression, with a aim to inform the society

about events in the society and in the country, often violate Article 10, Paragraph one,

Clause 2 of the PDPL requirements.

According to Article 1 of the PDPL, the purpose of this Law is to protect the

fundamental rights and freedoms of natural persons, in particular privacy, with regard

to the processing of personal data. Article 5 of the PDPL provides that Articles 7, 8, 9,

11 and 21 of this Law shall not apply if personal data have been processed for

journalistic purposes in accordance with the Law "On the Press and Other Mass Media",

artistic or literary needs unless otherwise provided by law. Consequently, if the

activities of a journalist are carried out in accordance with the Law "On the Press and

Other Mass Media", the processing of personal data does not require any legal basis for

the processing of personal data established by PDPL. However, this does not mean that

Page 29: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

29

journalists and the media do not have binding personal data protection requirements,

for example, the journalist is bound by the fundamental principles of data processing

contained in Article 10 of the PDPL, namely that data processing must be fair and

lawful and personal data must be processed only in accordance with the intended

purpose and the target amount.

Paragraph 12 of the Council of Europe Parliamentary Assembly Resolution

Nr.1165 (1998) "The right to privacy" dedicated to the media interference in the private

life of public persons, provides that the rights guaranteed in Article 8 of the European

Human Rights and Fundamental Freedoms apply to the protection of privacy of

individual from mass media interference.

European Human Rights Court's considers crucial significance on ensuring a

reasonable balance between privacy and freedom of expression, depends on whether

the published article or photograph (video material) provide a significant contribution

to the public discussion. Consequently, information about the activities of an official

outside the time of performance of duties is to be assessed from the point of view of the

legal interest of the society. The curiosity of an individual or group of people, as well

as the commercial interest of a newspaper or a publication, cannot be regarded as a

legitimate interest of the public and ca not serve as justification for the limitation of the

right of the official to a private life outside the service life.

4.4.7. Making Copies of Identity Documents

At least once in a life a person faces with a situation where another natural

person, in the conclusion of any legal transaction, or a legal person, including an

employer, with the aim of concluding an employment contract, asks for a copy of a

personal identification document or makes it himself.

Article 2, Paragraph four of the Law on Identity Documents establishes that the

passport and identity card are the property of the Republic of Latvia. In its turn, Article

10, Paragraph one of this Law provides the rights of the passport holder to confirm his

identity by presenting the relevant document. Thus, the Law on Identity Documents

does not provide a full discretion of the passport holder with the passport issued to him,

but provides for certain activities for which the passport holder is entitled to take a

passport. Consequently, a third party, such as a service provider, is not entitled to

require a passport holder to take such passport operations (for example, request a copy

or photograph of a passport), which the legislator has not explicitly provided in an

external regulatory enactment.

Consequently, the DSI points out that, regardless of the customer gives his

passport for copying, expresses verbally to copying the passport, and agrees to the copy

of the passport that the photocopy of the document was made in the presence of him for

submission to the public, such consent cannot be considered as free and unambiguous,

and consequently, does not complies with Article 2 (2) and Article 7 (1) of the PDPL.

Thus, the only possible legal basis for obtaining and storing a passport copy or

passport image (taking picture of it) would be Article 7 (3) of the PDPL. The right to

obtain and hold a copy of a personal identification document are assigned to those

subjects mentioned in Article 3 of the Law on Prevention of Laundering of Proceeds of

Crime and Terrorist Financing, i.e., credit institutions, as well as entities specified in

the Law on Higher Education.

Page 30: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

30

4.4.8. Processing of personal data of officials

The DVI has also carried out some inspections in 2016 on the compliance of

PDPL with filming, taking photographs and data processing by officials in the public

domain. In the view of the European Court of Human Rights (ECHR), the concept of

private life includes elements such as the name of a person or a person's image.1 The

aim of Article 8 of the European Convention for the Protection of Human Rights and

Fundamental Freedoms is protecting an individual from arbitrary interference with

public authority2. Portraying a person without his consent without assessing a particular

situation cannot be considered as a violation of the right to privacy3. In performing his

official duties, an official carries out the functions of the institution and exercises state

power.

With regard to an official who carries out the functions of the institution and

exercises public authority, it is pointed out that, according to the ECHR's findings, one

who acts on his own initiative in the field of public law, cannot claim the same treatment

as an individual entitled to anonymity4. Public rights to obtain information under certain

circumstances may also apply to certain aspects of the private life of public persons.5

The ECHR has indicated that there is a difference between the right to privacy of

politicians, officials and private individuals.6 Taking into account the above mentioned,

the DSI indicates that officials, including bailiffs, have the right to the protection of

their personal data, while these rights are narrower in comparison with the private

individual.

The need to restrict the right of a person, to acquire information and express

opinions must be convincing, that is, there must be a real public interest.7 It is also in

the public interest to prevent or stop the unlawful conduct of an official, regardless of

the time it takes place. Consequently, if a private person records any such activity

(unlawful) in any way, it should initially inform the superior officer or authority

responsible for conducting investigations of this kind of events on a subordinate basis.

In the view of the ECHR, the crucial role of ensuring a reasonable balance

between the protection of privacy and freedom of expression lies in whether the

published article or photo (video) contributes to a public debate.8 Information about the

activities of an official outside the time of performance of duties is to be assessed from

the point of view of the company's legal interests. The curiosity of an individual or

group of people, as well as the commercial interest of a newspaper or a publication,

cannot be regarded as a legitimate interest of the public and cannot serve as justification

for the limitation of the right of the official to a private life outside the service life.

In the light of the above, it is important to distinguish whether a person's actions

in filming the activities of officials during the performance of his duties do not threaten

third parties access to restricted information. ____________________________________________________________________

1-Judgment of the European Court of Human Rights of 21 February 2002 in Schüssel v Austria 2.p. 2-Judgment of the European Court of Human Rights, March 26, 1985 in Case X and Yv. The Netherlands, 23rd 3-Judgment of the Department of Civil Cases of the Supreme Court of the Republic of Latvia, February 28, 2013 in

case SKC-11/2013 7.3.pkt. 4-Judgment of the European Court of Human Rights of 24 September 2004 in Von Hannover v. Germany, Judge

Zupaniciča's separate thoughts 5-Judgment of the European Court of Human Rights of 18 May 2004 in EditionsPlon v. France 43.p. 6-Judgment of the European Court of Human Rights of 16 November 2004 in Karhuvaara andIltalehti v. Finland

20.p. 7-Judgment of the European Court of Human Rights of 6 February 2001 in Tammer v. Estonia 59th and 60th 8-Judgment of the European Court of Human Rights of 24 September 2004 in Von Hannover v. Germany, p. 69

and 76

Page 31: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

31

4.4.9. Sending Commercial Communications

In 2016, the DSI officials have carried out 22 inspections on sending unsolicited

commercial communications, as well as regular consultations to data subjects about the

right to waive the receipt of unwanted commercial communications, and instructions

for controllers to ensure the legal transmission of commercial communications, were

provided.

Article 1, Paragraph 3 of the Information Society Services Law states that any

notice in an electronic form intended to promote, directly or indirectly, goods or

services or to promote the image of an entrepreneur, organization or person engaged in

a commercial, economic or regulated professional activity is commercial statement.

The DSI draws attention to the fact that the legal basis for the transmission of

commercial communications is set out in Article 9 of the Information Society Services

Law. It explains that the commercial communication to an individual's electronic mail

address is allowed if the consent of this person is obtained or if all the conditions of

Article 9, Paragraph two of the Information Society Services Law exist, in addition, if

conditions of Article 9, Paragraph four of the Information Society Services Law are

observed. In turn, the commercial notification to the legal entity's electronic mail

address is allowed without prior consent, however, pursuant to Article 9, Paragraph

four of this Law, that is, if a valid e-mail address is used to which the recipient of the

commercial communication could send a request to terminate the communication, and

if this refusal is taken into account. In addition to the above, it is also essential to ensure

the requirements of Article 8 of the Information Society Services Law for the content

of a commercial communication.

If, by sending a commercial communication, one of the requirements of Article

9 of the Information Society Services Law is violated, such action shall be considered

a violation of the prohibition on the commercial communication and, in accordance

with Article 204.16 of the AVC, it is administratively punishable by giving an warning

or imposing a fine on natural persons from 140 EUR to 500 EUR, and for legal entities

- from 700 EUR to 7 100 EUR.

The DSI has developed the Recommendation "Sending Commercial

Communications", which explains the legal transmission of commercial

communications, as well as provides an explanation of where the electronic mail

address should be recognized as a legal entity / institution or of an individual. The

Recommendation is available at the website of the DSI

http://www.dvi.gov.lv/en/latvijas-normativie-akti/rekomendācijas-vadlinijas/.

At the same time, the DSI points out that, in accordance with Article 16,

Paragraph one of the PDPL, the data subject has the right to request that the controller

supplement or correct his personal data, or stop processing them or destroy them if

personal data has been processed illegally. The data subject has the right, within a

month from the date of submission of the relevant request, to receive a reasoned

response in writing to the prosecutor. In turn, in the event that the controller does not

fulfil the obligations of PDPL, the data subject has the right to challenge the refusal of

the DSI controller to perform the activities specified in Article16 of this Law, adding

documents confirming that the controller refuses to perform or does not perform his

statutory duties.

Page 32: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

32

V DSI PRIORITIES FOR 2017

Pre-registration checking in risk areas:

1) the processing of information about personal sensitive personal data;

2) the processing of personal data within the framework of which transfers of

personal data to a country other than the Member State of the European Union or the

European Economic Area occur, unless the European Commission has established that

a third country provides an adequate level of protection in accordance with Article 25

Paragraph 6 of Directive 95/46 / EC;

3) performs video surveillance while retaining personal data;

4) perform the processing of genetic data.

The DSI will continue to participate in the discussions, ensuring representation

of the Republic of Latvia mainly in the activities defined by European Union or

international law, including the Supervisory Authority of the Single Schengen

Information System (SIS II), the Supervisory Authority for the Unified System for the

Comparison of Fingerprints (EURODAC), the Uniform Visa Information System

(VIS), the Joint Customs Information System Supervisory Authority, as well as the

Working Group 29 of Directive 95/46 / EC, the newly established Europol Supervision

Institution Working Group, as well as other activities of the European Union and

international personal data protection authorities. In this way, promoting the exchange

of current information and experience on different current international issues of

personal data processing between countries.

In 2017, the Lithuanian Personal Data Protection Authority will organize an

annual meeting of the Baltic Data Protection Authorities in Vilnius, Lithuania, with the

aim to discuss current issues in the field of personal data protection, respectively on the

results of the unified inspection carried out in 2016. It will also be discussed on a joint

inspection in the commercial sector of the Baltic States.

The DSI will also start participating in new initiatives such as the Data

Protection Metrics Group of the International Commissioner for Data Protection and

Privacy Conference, which involves not only the representatives of the European Data

Protection Authorities, but also representatives from other continents of the world, thus

gaining and expanding their experience in data protection and privacy issues on a much

larger scale and supporting the efforts of other international partners in this area.

The DSI plans to participate in the Schengen evaluation visit in the field of data

protection, which will take place from 19 to 23 June 2017 in Portugal.

In regard to the implementation of the General Data Protection Regulation and

the commencement of its application by May 25, 2018, the DSI will continue to identify

the implementation of the appropriate measures necessary for the implementation of

this reform, foreseeing closer cooperation with other state and local government

institutions, as well as foreign personal data protection institutions.

According to the General Data Protection Regulation, one of the tasks of the

DSI is to raise public awareness and understanding of the risks involved in the

processing of personal data, with a particular focus on activities that are specific to

children. In order to promote public awareness and awareness, the DSI plans to carry

out a social campaign in 2017 by promoting the most significant risks in the field of

processing personal data of minors - the free and confident consent of the data subject

and the protection of the data of minors on websites and social networks; which will

change with the implementation of the General Data Protection Regulation and the

related issues.

Page 33: Annual Report 2016 · Pre-registration checking on video surveillance 4.2.3. Checking on the processing of personal data within which data transfers ... performs monitoring and protection

33

In order to ensure the implementation of the General Data Protection Regulation

in the regulatory enactments of the Republic of Latvia, the task of the DSI is to give an

opinion to the Ministry of Justice on the implementation plan and draft law of the

General Data Protection Regulation.

In order to facilitate efficient, easy-to-understand and easy communication and

prompt availability of services, the DSI plans to launch the "First, consult!" principle.

For the application of the General Data Protection Regulation, the DSI intends

to strengthen the capacity of supervisory functions, in the area of control measures, to

increase control quality measures through structural reforms.