annual report 2013

UNITED,WE ARE INSPIRING

HOPEFOR A BRIGHTERTOMORROW!

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Letter to the Community2013 A Year In ReviewYour United Way Impact In 2013Happy Birthday 2-1-1Inspiring Hope Through the Generosity of Community Promoting Health and Wellness

Strengthening Families and Individuals

Providing Basic Needs

Helping Youth Succeed

Inspiring Hope Through Special Grants, Collaborations, and Initiatives Grants Secured In 2013

Special Initiatives, Services, and Programs

AmeriCorps*VISTA

Inspiring Hope Through the Caring Power of Volunteers and Partners 2013 Board of Directors

2013 Partners for Good

2013 Small Business Partners

2013 Partner Agencies

2013 Caring Club Participating Merchants

2013 Loaned Professionals

2013 CSRA Campaign Cabinet

2013 Burke County Cabinet

Your United Way Team

2013 Balance SheetPremiere, Presenting, and Presidential Sponsors

TablE of CoNTENTS LIVE UNITED

This Annual Report is dedicated to the memory of a very special United Way friend.

The Honorable William Quincy Murphy, Jr.GEORGIA HOUSE OF REPRESENTATIVES

August 18, 1952 - August 2, 2013

lETTEr To ThE CommUNITy

Dear Community Partner:

For the past year, I have had the honor of serving our community as the 2013 Board Chair for United Way of the CSRA. In this position, I’ve witnessed the best of our community - all of us working together to inspire hope in the lives of individuals and families in need.

I’d like to thank the following groups for their commitment to United Way and our mission.

Thank you to our Investors and Donors who improve lives every day because of their contributions. A special thank you to our Tocqueville Society members who give every year at an exceptional level.

Thanks to the more than 85 Corporate Partners who coordinate United Way employee campaigns, give corporate contributions, and participate in our community engagement opportunities like the Stuff the Bus School Supply Drive and Project Serve Day of Caring.

Thank you to our Event Sponsors for underwriting all of our special events throughout the year and our Media Partners who inspire thousands to LIVE UNITED by keeping our community informed about the impact and importance of United Way’s work.

We appreciate the more than 1,919 Volunteers who make our work possible throughout the year, including the Board of Directors who lend leadership and guidance to United Way, the Community Investment Review Panel volunteers who visit and assess partner programs to decide how donors’ dollars will be invested, and the Campaign Cabinet members who assist with new account development, to name a few.

Of course, we thank our 23 Nonprofit Partners and their 44 Funded Programs that are inspiring hope and meeting community needs for the people of the CSRA every day.

As you peruse this report, please take a few moments to reflect on the life-changing services that you helped provide in 2013. For every family sitting down to a warm meal, every senior who has the assistance needed to remain in their home, every child actively engaged in learning, every family who is making ends meet instead of struggling to cope, YOU were there. For every need met and every crisis answered, it was YOU who made it happen. For every ray of hope and every promise of a brighter tomorrow, YOU made the difference.

Inspiring Hope! It’s at the heart of our work – it always has been and always will be. Thank you for being our partner in this important work.

With warm regards,

Zack Daffin2013 Chairman of the BoardUnited Way of the CSRA

2013 ANNUAL REPORT | 1

United Way of the CSRA’s 2013 Annual Meeting entertained a sold-out crowd of over 670 community friends and supporters at the new Augusta Convention Center. Serving as the “Mission Possible” Debriefing, guests were treated to authentic Italian cuisine and music amidst a backdrop set on the Italian Riviera. Guests were entertained by friends from the Italian

American Club of the CSRA and The Ballroom Dance Center performing an Italian Folk Dance. United Way leaders proudly announced that the community of “Special Agents” had surpassed its goal and raised $4,153,921 to be invested in funding 44 vital programs supporting the CSRA.

“Mission Possible” Wraps Up on Italian Riviera!

2013 a yEar k rEvIEw

2 | UNITED WAY OF THE CSRA

Inaugural Basketball Tournament Scores Big!

United Way’s Inaugural Basketball Tournament, led by Liz Pinkus-McKechnie and Tonia Gibbons, pitted eight local teams in a two-day tournament at The Family Y Wilson Branch. Local personalities Jay Jefferies and Monique La’Shon presided over the event, and music was provided by Bobby Ward. With

Procter & Gamble and Electrolux in the finals, Electrolux took the championship trophy home!


Club Car Scores Success with 2nd Annual

Charity Golf Classic!

Hats off to Club Car who once again hosted a Charity Golf Classic to benefit United Way of the CSRA. Held at Champions Retreat Golf Club, the

beautiful day of golfing included over 46 teams competing, with many from Club Car’s various vendors. A successful $111,860 was raised for the 2013 United Way fundraising campaign.


Day of Service Benefits Local Nonprofits

Over 350 employees from local organizations stepped up to spend the day at 20 area agencies for United Way’s 12th Annual “Project Serve” Day of Caring. From repairing buildings, to painting and landscaping, Project Serve continues to help nonprofits throughout the CSRA with projects that they

otherwise could not afford to accomplish. Participating organizations included: AmeriCorps*VISTA; Atlanta Gas Light Company; Augusta Service Company/Austin Industrial; Club Car; Countersync; DSM Chemicals NA, Inc.; First Bank of Georgia; Fuller, Frost & Associates; International Paper; John Deere; Kelloggs; Morgan Stanley Smith Barney; Palmetto GBA; Project Management Institute-Savannah River Chapter; Savannah River Nuclear Solutions; Savannah River Remediation; Security Federal Bank; Solvay Specialty Polymers, LLC; St. Augustine’s Episcopal Church; and WJBF News Channel 6.


Drives Steer Students Toward Successful Year!

Three “Stuff the Bus” school supply drives in 2013 helped to ensure students began school prepared for a successful year. United Way

hosted drives at The Kroc Center, the Waynesboro Walmart, and the Bobby Jones Walmart during the month of July. Over 44 local businesses coordinated internal school supply drives and then donated their collection efforts to United Way’s drive. The event, funded through the generosity of The Border Bash Foundation, raised school supplies valued at over $21,500 for at-risk students in Burke, Columbia, Jefferson, Lincoln, and Richmond Counties.


Burke County Races Toward Successful Campaign!

With horses neighing and ladies and gents in floppy hats and bowties, Burke County kicked off their 2013 fundraising campaign in true Derby

fashion. Campaign Chair, Lindsai Mobley-Gentry, announced the Burke County goal of $239,500 and encouraged everyone to support the local campaign. Race fans were entertained by local talent, musician Jason White and comedian Tommy Ingram, while dining on authentic Southern fare.


Race Fans Enjoy United Way’s Derby Day!

Sitting in Millionaires Row and clad in summer dresses and Derby hats, seersucker suits and bowties, United Way’s guests were treated to the “Run for the Money” horse race. Palmetto GBA’s Gabba Gabb took first place in a photo finish, while Savvy River Rascal (Savannah River Remediation) came in second,

and Here Comes Granny (Senior Citizens Council) took third place. Beverly King with CSRA EOA was named the lady with the “Best Derby Attire”, while Tom Blanchard III, 2013 Campaign Chair, encouraged local businesses to compete for the coveted “Triple Crown” award, to be announced at the 2014 Annual Meeting.


yoUr UNITED way ImPaCT IN 2013

With the assistance of our United Way family – our many volunteers and contributors – we were able to realize the following accomplishments during 2013.

n Secured resources of over $5 million through an annual (2012) campaign of $4,153,921 (including $711,490 from the Combined Federal Campaign), various grants totaling $813,524, and partnerships and gifts-in-kind totaling $108,824.

n Successfully completed United Way Worldwide’s 2013 Membership Standards Certification for accountability and transparency.

n Received a clean audit from Elliott Davis, LLC, for United Way for the calendar year ending December 31, 2012.

n Evaluated and awarded funding through the Community Investment Process for 44 local health and human service programs at 23 Partner Agencies, including a special one-time supplemental funding award.

n Continued the focus on strengthening nonprofit Partner Agencies by providing training throughout the year.

n Convened meetings with the United Way Board and Partner Agency Boards to strengthen the reporting and documentation requirements for funded programs to ensure the strongest accountability to our donors.

n Worked in an advocacy role with several CSRA congressmen to support keeping oversight of the Combined Federal Campaign (CFC) local. OPM (Office of Personnel Management) proposes changes to the CFC campaign.

n Conducted over 50 CEO visits and ran Pacesetter Campaigns at 11 local companies prior to the official campaign kickoff in August.

n Continued the Caring Club® Program with over 4,500 donors contributing $150 or more, undesignated, to qualify for membership.

n Continued Product Swap from Procter & Gamble, Kellogg’s, Pepsi, and oneCARE, as an incentive for employee presentations, agency fairs, etc.

n Participated in five annual Burke County events to further promote that relationship: Burke County Chamber of Commerce Coffee Before Hours, Stuff the Bus School Supply Drive, Burke County Campaign Kickoff, United Way Night at a Burke County High School Football Game, and Waynesboro Christmas Parade.

n Hosted the Inaugural United Way Basketball Tournament in March 2013, led by local volunteers, with eight local teams competing. Raised over $2,000 for the 2013 Campaign. Electrolux was the proud winner.

n Hosted the Twelfth Annual Project Serve Day of Caring, with 21 companies and 350 volunteers accomplishing “hands-on” projects at local nonprofit agencies.

n Conducted a Small Business Blitz in the spring, raising $5,750 for the 2013 Campaign from first-time contributions.

n Benefited from the Second Annual United Way Charity Classic hosted by Club Car in May 2013, which raised $111,860 for the 2013 Campaign.

n Hosted the Fifth Annual Stuff the Bus School Supply Drive in July 2013, raising over $21,500 for students in five local counties. This event was funded in part through a grant from the Border Bash Foundation.

Please read about the accomplishments of the VISTA program as well as other special initiatives in the pages that follow.

OUr MIssIONUnited Way of the CSRA improves life in

our community by maximizing the impact of charitable contributions.

OUr VIsIONUnited Way of the CSRA is the leader in

identifying health and human service needs and securing resources to meet these needs.



UNITEd WAy OF THE CSRA’S 2-1-1 SERvICE CElEBRATES TEN yEARS

United Way of the CSRA’s 2-1-1 Service celebrated ten years of resource assistance on February 25, 2014, at the Annual Meeting. Services are available to residents in 15 local counties, with the two most requested services being for housing and utility payment assistance. 2-1-1 received more than 29,348 contacts in 2013 requesting assistance.

2-1-1 is a national dialing code for free, confidential, 24-hour access to health and human services, such as housing, emergency shelter, food, legal aid, clothing, counseling, utility assistance, health care, transportation, and volunteer opportunities. 2-1-1 Information Specialists are trained to help callers identify their needs and determine what agency or program may best meet those needs.

senior Citizen Finds Help Through 2-1-1!

Margaret, an elderly, disabled woman owned her own home, but when she realized it was in desperate need of exterior painting, she knew she couldn’t do the work. She turned to the yellow pages and found several paint contractors, but soon discovered she could not afford them. She then located an agency, but they were going to charge $1,000…still out of her price range. Through a friend she learned about 2-1-1, and so she placed a call. There, the information and referral specialist was able to refer her to several agencies that might be able to assist her. Later that same day, Margaret called back to say, “They are on the case, and I wanted to say THANK YOU!” She reported that the first agency she called said they would put her on a waiting list, but that it would be about a year before they could get to her. But, when she called the second agency, they said they would be able to help her within a week. Today, Margaret has a freshly painted home, and she says she is so glad she learned about 2-1-1!

GOAL Every person in our community will have the opportunity to

achieve optimal health and wellness.

PrOGrAM sUCCEssEs n Provided land and water therapy programs for 651 physically or mentally challenged

children and adults, allowing them to increase their physical skills and find success in living more independent lives.

n Provided hearing aids at no cost for 42 persons with hearing loss and no financial means. n Provided 175 packs of batteries at no cost for clients with hearing aids, repaired 35

hearing aids, and performed 90 hearing evaluations. n Provided affordable, quality, primary health care visits to more than 16,000 uninsured

and medically underserved patients. n Processed laboratory and diagnostic tests for 5,864 uninsured and medically under-

served patients. n Provided training for 1,770 individuals to recognize and respond to any emergency situation. n Issued 3,732 certifications in First Aid and CPR. n Improved blood pressure, range of motion, and stamina for 200 seniors by engaging

them in physical activities three times a week. Improved nutrition habits of 80% of participants with nutrition screening.

n Provided a state recognized peer support center where members recovering from emotional and mental disorders participated in activities that promote recovery.

OUTCOMEs n Individuals with no health insurance and/or limited access to health care received

affordable, primary health care. n Individuals diagnosed with chronic mood disorders gained life skills and recovery

modes that enabled them to live independently in the community. n Physically and mentally challenged children and adults increased their physical well-

being through activities that build endurance and strength in their extremities. n Hearing-impaired individuals were able to communicate with family, friends, and

others, improving psychological well-being and quality of life. n Individuals were equipped to identify and respond to an emergency situation (signs of

a heart attack, choking emergency, heat exhaustion, etc.).

INSPIrINg hoPE Through The generosiTy of CommuniTy

United Way of the CSRA harnesses the power of our many donors and outstanding nonprofit agencies to meet the needs of local residents each year. Through our annual fundraising campaign, we provide critical funding for 44 results-oriented programs at 23 proven nonprofit partner agencies. We focus on the building blocks for a good life: education, financial

stability, and health; and we do this by funding programs that help youth succeed, strengthen families and individuals, promote health and wellness, and provide basic needs. Following are some of the program successes made possible by supporters who contributed to our annual campaign.

PromoTing healTh and Wellness 11%*

*Percentage of funding allocated to this impact area in 2013.

Child is Alive Because of CPR Training!It was lunch time at a local school on a regular day. The lunchroom was filled with the laughter of children and the clanking of silverware when Jane, a four-year old Pre-K student, all of a sudden began choking. A teacher seated nearby quickly rushed to her aid. Fortunately, this teacher had received CPR Certification through the American Red Cross and knew exactly what needed to be done. She took immediate action by performing abdominal thrusts on the child. A potato chip was dislodged from Jane’s throat, and she was able to breathe normally again. The near-tragedy had been abated, and once again she would return home safely to her parents!

Through United Way funding, the American Red Cross was able to train the teacher to recognize the signs of choking and have the confidence to respond with CPR, thus saving the life of this young child. Your contributions to United Way make important programs such as this available for the people in our community every day.


*Percentage of funding allocated to this impact area in 2013.

A New Lease on Life!After being released from jail, Samantha’s life was out of control. An addict with a long history of use, she was facing multiple criminal counts and, if that wasn’t enough, she was pregnant. Estranged from her family and with no prenatal care, she had nowhere to turn. Fortunately, she heard about Hope House where she entered the Ready for Work program. There, she received the needed prenatal care, and she eventually gave birth to a healthy, drug-free baby girl. In addition, her case manager was able to assist her in resolving all of her legal issues, which helped to remove a large barrier to employment.

Samantha graduated from the program in May 2013 and has not only maintained employment for over six months, she has received several promotions. She has since been reunited with her family and has transitioned back into the community, where she is now renting a home and providing a good upbringing for her daughter. Through your contributions to United Way, Samantha received the case management and job assistance needed to turn her life around and give her a new start.

sTrengThening families and indiViduals 37%*

GOAL Families and individuals will become more self-sufficient and able to contribute to society.

PrOGrAM sUCCEssEs n Assisted 94 homeless men and women in becoming self-sufficient, productive citizens through individual life assessments, case

management, goal setting, and job skills training. n Provided income-based childcare for 200 children, allowing their parents to work knowing their children are being cared for in safe

and healthy surroundings. n Provided Life Skill classes, Parenting classes, and support groups for 145 domestic violence sheltered residential clients as well as

non-residential clients. n Provided a safe and structured residential treatment program for 85 homeless and low-income women recovering from mental health

and/or substance abuse disorders with 92.9% achieving self-sufficiency. n Provided 1,772 counseling sessions for 613 persons with the goal of improving individual and family functionality. n Provided job shadowing for 200 disabled individuals giving a variety of training opportunities within local community businesses. n Provided 16,603 hours of paid employment for disabled employees, allowing them to earn a paycheck and live independent lives. n Provided therapeutic services for 358 child victims of sexual or severe physical abuse which is designed to help them recover and

survive the traumatic stress and affects of abuse.

OUTCOMEs n Developmentally disabled employees maintained employment and developed life and social skills to maintain independence. n Homeless and low-income women entered the Ready for Work program which provided housing, supportive services, sobriety, and stability. n Domestic violence victims gained knowledge and learned skills that helped them become self-sufficient and feel less isolated. n Families increased their well-being because they could work and attend school knowing their children were in a caring and safe environment. n Homeless and low-income individuals gained practical job and life skills to help get back on their feet. n Individuals and families learned new skills that improved their functioning at work, school, and/or in their relationships.


Nightmare Turns Into Freedom and Safety!Little did Katrina know when she married the man of her dreams that her life would turn into a nightmare. Shortly after she was married, her husband began to physically and verbally abuse her. Over the years, and with the birth of their five children, the violence gradually escalated. Her husband would isolate her and not allow any outside contact, but on many occasions she was able to flee with her children to the safety of her mother’s house. However, her husband would always promise to get counseling, and so she and the children would return home. Sadly, the abuse would continue as his promises faded away.

When the Division of Family and Children Services (DFCS) stepped in and threatened to remove Katrina’s children from the home, she realized she had to get help. DFCS referred her to Safe Homes and advised her that if she wanted to keep her children, she had to get help that day. Katrina contacted the 24-Hour Crisis Line where she and her children were offered alternate lodging and safety. At Safe Homes, Katrina received the counseling, guidance, and assistance needed to help make a better life for herself and her children. Since that time, Katrina has secured stable housing, obtained her Certified Nurse Assistant (CNA) license, and continues to lead a self-sufficient life while attending a support group. Your contributions to United Way help provide freedom from abuse for victims of domestic violence and give the support and tools needed for a better life.

ProViding BasiC needs 18%*

GOAL Local residents will have their basic needs met for food, shelter, and safety.

PrOGrAM sUCCEssEs n Provided emergency shelter and 7,800 meals per month for 938 homeless individuals, including 665 men, 174 women, and 99 children. n Provided a 24-hour 7 days a week Crisis Intervention Program/Hotline taking 852 crisis calls and giving emergency shelter to 115

women and 94 children victims of domestic violence. n Provided lodging, support, and comfort for 696 families of pediatric patients receiving medical treatment at area hospitals. n Provided a 24-hour crisis hotline, counseling, and advocacy for 609 victims of sexual assault. n Provided emergency assistance for 658 persons affected by disaster, with 156 responders on the scene within two hours. Provided

1,407 days of groceries for those affected by disaster, and educated 2,902 persons on disaster preparedness. n Served 20,716 hot, nutritious meals through the soup line to persons in need of food. n Distributed a variety of food and personal hygiene items to 1,765 individuals infected with HIV/AIDS in fifteen counties of the CSRA.

OUTCOMEs n Domestic violence victims were safe from emotional and physical abuse. n Homeless men, women, and children received meals and a safe place to sleep at night. n Georgia families had a place to stay while their children received medical treatment at Augusta area hospitals. n Sexual assault victims and their families acquired skills to overcome their situations and symptoms. n Disaster victims received relief from undue hardships and suffering.

14 | UNITED WAY OF THE CSRA *Percentage of funding allocated to this impact area in 2013.

Man of the House Gets to Be a Kid!Twelve-year old Denkuan shoulders a tremendous amount of responsibility for a young man of his age. Being the oldest child of a single mother, he is responsible for ensuring his younger brother and sister are tended to and fed daily. He is in essence the man of the house and exhibits great pride in the care he provides his family. But, the pressures of raising two younger siblings, living in an unsafe neighborhood, and trying to succeed in school are often difficult for Denkuan to bear. When he joined the Boys & Girls Club three years ago, his explosive temper, inappropriate language, and propensity for flying into rages resulted in several Club suspensions. He always pleaded to return, and the staff always allowed it because they understood that below the temper was a truly loyal and nurturing kid.

As Denkuan matures, the Club staff invests time in teaching him impulse control and coping skills. Today, he is learning to accept adversity and is demonstrating greater control over his emotions, resulting in greatly improved grades at school. Thanks to funding provided by United Way, the Club is the one place where Denkuan can be a kid. He can play basketball, get help with his homework, and share his frustrations with a trusted network of friends and adults. He can rest assured that his brother and sister are well-cared for while he engages in activities of his own that are helping him forge a path towards graduation and independence. So, for a few hours each day after school and during the summer, Denkuan the caregiver has people taking care of him.

helPing youTh suCCeed 34%*

GOAL Youth will have the academic, job, and social skills necessary to succeed in life.

PrOGrAM sUCCEssEs n Provided Cub Scouting, Boy Scouting, and Venturing programs for over 5,200 young people, designed to teach them to reach their full

potential. n Provided a voluntary community service program for local youth, with over 14,800 hours of service performed. n Provided a year-round educational Girl Scout program reaching over 687 girls throughout the CSRA. n Provided a teen leadership training program resulting in 94 youth remaining in school all year and the majority being promoted to the

next grade level. n Provided a tutoring and mentoring program with all 50 students progressing to the next grade level and 50% maintaining A-B honor

roll status for the entire school year. n Provided a comprehensive youth development, after-school program for 1,978 students, with an average of 459 students attending

daily. State standards on math and reading were met or exceeded by the majority of the students. n Provided youth recreation programs for over 2,400 children, allowing them to develop new physical as well as emotional skills

through a variety of sport activities.

OUTCOMEs n At-risk youth demonstrated increased engagement in school and improved academic performance. n Youth obtained real-life skills necessary to succeed in life. n Students read at or above grade level by the end of the school year. n Students showed improved grades, improved test scores, and improved conduct, and were able to identify and verbalize aspirations. n At-risk youth developed healthy habits and decision-making skills. n Children learned new skills and participated in active programs that increased their overall health. n Youth learned and demonstrated the importance of community and giving.

2013 ANNUAL REPORT | 15*Percentage of funding allocated to this impact area in 2013.

INSPIrINg hoPE Through sPeCial granTs, CollaBoraTions, and iniTiaTiVes

AmeriCorps*VIsTA - Corporation for National & Community service, Georgia state Office – AmeriCorps*VISTA – Standard (intermediary sponsor for 24 VISTAs and 1 VISTA Leader to provide capacity building assistance - human capacity, financial capacity, and social capacity to nonprofits in need in counties served by United Way)

Border Bash Foundation – School supplies for at-risk children in five local counties

City of Augusta - Community Development Block Grant (CDBG) – AmeriCorps*VISTA Program coordination support

City of Augusta - Emergency solutions Grant (EsG) – Community Voice Mail for 75 homeless persons and HPRP-Homeless Prevention for 20 households to prevent homelessness

City of Augusta - HUD sHP Homeless Continuum of Care – 1,000 bus tickets for homeless persons

EFsP – Emergency Food and Shelter Program - Funding for utilities, rent, mortgage, shelter, and food assistance for local residents

Georgia Department of Community Affairs – Vouchers for Shelter - Hotel/motel stay to prevent homelessness

Knox Foundation – Tocqueville Society (campaign support) and 2-1-1 operating support Walmart/United Way Worldwide - Volunteer Income Tax Assistance (VITA) – Free income

tax preparation and earned-income tax credit assistance to low income individuals

TOTAL GrANTs

$615,881

$1,000

$16,153

$29,761

$1,750

$93,979

$20,000

$20,000

$15,000

$813,524

$813,524

The Impact of Our Work: Making Nonprofit Community Building a strategy!

For many years, United Way has supported “special initiatives” through grants as part of our community-building strategy. We are improving the lives of local residents with a focus on promoting collaborations and partnerships, enhancing volunteerism, increasing capacity building, fostering leadership and diversity, and supporting community development. Impact through

grants is just another way your United Way is reaching out at the local, state, and federal level to secure resources beyond our campaign funds. Special initiative outcomes are tangible, impressive, and show a positive influence in our communities.

IN 2013, UNITED WAy WAs sUCCEssFUL IN sECUrING THE FOLLOWING GrANTs:


sPeCial iniTiaTiVes, serViCes and Programs ProVide addiTional aid for The CommuniTy in 2013

2-1-1 Information and referral Program – Achieved consistent monthly increases in 2-1-1 contact volume with Information and Referral Specialists handling 22,577 calls.

2-1-1 Information and referral Website – Saw expansion of 2-1-1 website usage with 6,771 online database searches. The total contacts (phone and website) reflect a 6.8% increase over the previous year with online searches contributing an ever-increasing percentage of the contacts made.

2-1-1 On the Go! – Provided 142 homeless clients with local bus tickets in support of essential transportation services.

Born Learning – Distributed 10,000 replacement Born Learning educational materials at 100 community sites that included health and human service organizations, clinics, shelters, libraries, schools, daycares, Department of Family and Childrens Services and Communities In Schools locations in 13 counties.

Christmas Clearinghouse – Expanded the Christmas Clearinghouse program to reach over 14,000 individuals in need of holiday assistance.

Community Voice Mail (CVM) – Continued providing Community Voice Mail services to the unemployed and homeless. Since January 2013, CVM recipients have logged in to their accounts 588 times and callers have left 1,068 messages for the participants.

Emergency Food and shelter Program (EFsP) – Served as the Richmond County administrator of funding for the EFSP. This national program is in its 31st year and provides funding for utilities, rent, mortgage, shelter, and food assistance.

FamilyWize Prescription Discount Card – Saved the community $178,438 in prescription drug costs through the FamilyWize program ($1,163,626 saved since its inception in July 2009). These free-of-charge prescription discount cards have been used 13,916 times throughout five local counties.

Georgia Homeless Count – Coordinated the homeless count for ten counties in United Way’s service area.

Project serve Day of Caring – Hosted the annual day-of-caring event to include 21 companies and organizations with 350 volunteers participating in local “hands-on” projects.

stuff the Bus school supply Drive – Conducted the Fifth Annual Stuff the Bus school supply drives at the Kroc Center, the Waynesboro Walmart, and the Bobby Jones Walmart, with the aid of a grant from the Border Bash Foundation and in collaboration with over 40 local companies who donated supplies collected at their places of business. Supplies valued at over $21,500 were distributed to children in Burke, Columbia, Jefferson, Lincoln, and Richmond Counties.

Volunteer Income Tax Assistance (VITA) – For the sixth year, partnered with three other agencies to administer a $15,000 VITA grant providing free tax preparation for 1,253 applicants allowing them $1,238,985 in tax refunds and $465,500 in Earned Income Tax Credits.

Vouchers for shelter Program – Provided 84 emergency shelter beds to victims of disaster in the CSRA.

Ask us about the free FamilyWize prescription discount card that can save you money on qualifying prescriptions.


FamilyWize to the rescue!

When Lois, an 83 year old woman with a heart problem, was dismissed from the hospital, her doctors sent her home with eight prescriptions to be filled. With no Medicare and no

insurance, she didn’t know how she would be able to pay for the meds, but she knew she had to have them filled. Her family dropped off the prescriptions at the pharmacy and then called later to see if they were ready for pickup. The family was shocked when they heard the total price for the meds…..$867. Lois’ daughter asked the pharmacist if they had any type of assistance programs available to help with the cost, but she was told no. Then the daughter remembered a friend had told her about FamilyWize, so she asked the pharmacist to please apply the FamilyWize discount. She then went online to United Way of the CSRA’s website where she was able to print out a FamilyWize card. When she went to pickup the prescriptions, she was given a much more pleasant shock when told the cost had been reduced to $123…an 86% discount. And, as Lois remained on these meds over the next six months, she was always able to receive this wonderful discount because of her FamilyWize card. Every day, local citizens are able to afford their much needed medications because of the FamilyWize card. Please tell your friends, family, and co-workers about this important service made possible locally by your United Way.

ameriCorPs*VisTas make huge imPaCT on loCal CommuniTy!

VISTAs make a positive impact every day they go to work! Causing positive change in our community can be as simple as volunteering and that is what VISTAs do best.

By simply volunteering their gifts and talents through United Way for a cause they are passionate about, VISTAs benefit our community in many ways. They develop programs to meet needs, recruit and train volunteers, and write grants. Their efforts are focused on building the organizational, administrative, and financial capacity of local nonprofit agencies. VISTAs find fulfillment by using their knowledge and skills to help those in disadvantaged circumstances turn dreams into reality.

VISTA Program Accomplishments (for the VISTA 2012-13 Grant Year):

n 25 AmeriCorps*VISTA Members supported United Way of the CSRA’s intermediary project bringing over $805,500 grant and in-kind support into the community for nonprofit capacity building efforts.

n 20 community nonprofits participated in the AmeriCorps*VISTA program as host agency sites:

z American Red Cross of Augusta

z Augusta Partnership for Children

z Augusta Warrior Project

z Augusta Warrior Project – KROC Satellite

z Boys & Girls Clubs of the CSRA

z CSRA Economic Opportunity Authority, Inc.

z CSRA Partnership for Community Health, Inc.

z Family Counseling Center

z Family Promise of Augusta

z The Family Y

n 4,221 CSRA volunteers engaged in more than 35,780 hours of volunteer service at United Way host agency sites.

n 2,400 CSRA volunteers engaged in more than 20,225 hours of volunteer service through the MLK service Project. Of this total, 1,125 were youth volunteers from Richmond County and Columbia County School Systems.

n 350 pounds of hygiene items were donated to the Richmond County School System that benefited approximately 5,800 students experiencing the effects of poverty.

n 92 community partnerships were developed in support of our MLK Service Project that included 43 schools, 20 community organizations, 18 churches, 7 hotels, and 4 corporations.

n $502,000 was obtained by VISTA Members through grants and local funding streams for CSRA nonprofits to support health and human service programs.

n 25 VISTA Members participated in Project Serve, completing one team project at The Salvation Army North Leg Thrift Store, as well as supported volunteer efforts in service projects at The Salvation Army Center of Hope, St. Stephens Ministry, Friendship Community Center, and Ronald McDonald House Charities.

n 12 job fairs were participated in to recruit volunteers and distribute materials on the AmeriCorps*VISTA program.

n 10 VISTA Members moved into employment as a direct result of their VISTA service.

z Friendship Community Center

z The Lydia Project

z MACH Academy, Inc.

z Mercy Ministries

z Ronald McDonald House Charities of Augusta

z The Salvation Army

z Senior Citizens Council of Greater Augusta and the CSRA, Georgia, Inc.

z St. Stephens Ministry

z United Way of the CSRA – 2-1-1

z United Way of the CSRA – Resource Development


ameriCorPs*VisTas (ConT.)

VIsTAs IMPACT THE COMMUNITy!In 2013, 25 AmeriCorps*VISTAs raised $805,500 in donations, recruited 4,221 volunteers, and generated over 35,780 hours of service at a value of $743,151. The VISTA program had a $1,548,651 impact on our community for the year.

VIsTA service Leads to Full-Time Employment

Shawana (Sha) served in the military for ten years to include a deployment to Iraq, service in Central America after a mud slide destroyed several villages, and deployment to Louisiana after hurricane Katrina. Upon receiving an honorable discharge, she reflected on her military travels to impoverished countries and realized her duty would be to continue to serve the public and help bring about change. Sha began her service as a VISTA Community Outreach Representative at the Augusta Warrior Project with the goal of helping Veterans transition back into society and become productive citizens. During her VISTA service, she was instrumental in recruiting Veteran volunteers to serve as mentors; helping connect Veterans reintegrating into society with housing, education, and employment; spreading awareness of available programs and services; and identifying homeless and at-risk Veterans throughout the CSRA. Fortunately for Sha, her VISTA service turned into full-time employment when she was offered a position as a Veterans Advocate at the Augusta Warrior Project. She is now using her VISTA Segal Education Award to continue her business education. Her dream…to open a group home for injured Veterans returning home from Iraq and Afghanistan. Today, Sha continues her volunteerism and is well on her way to realizing her dream…thanks to United Way’s AmeriCorps*VISTA Program – PROJECT UNITE!

Building the Bridge Between VIsTA service & Employment


Total VISTA program participants in 2013: 36Total moved into employment: 10Total exited program for compelling reason: 2Total completed program- seeking employment: 3

MANAGEMENT ADMIN SUPPORT CUSTOMER SERVICE TECHNICAL SUPPORT

58%

9%10%

23%

United Way of the CSRA is a volunteer-driven organization. Throughout the year, volunteers from the community serve in a variety of capacities….from the Board of Directors who provides governance and direction for this United Way, to the many volunteers who help with our various special events and initiatives. Their work is an excellent example of the spirit

of volunteerism and of community that exists in the CSRA. The following pages list many who gave of their time and talent this past year to create opportunities for a better life for all. United Way thanks you! You truly made a difference, and we could not succeed without YOU!

INSPIrINg hoPE Through The Caring PoWer of VolunTeers and ParTners

Chair of the BoardZack DaffinExpress Employment ProfessionalsImmediate Past ChairChair of Nominatingstan shepherdAT&TChair of CampaignThomas M. Blanchard IIIBlanchard & Calhoun Real Estate Company1st Vice-Chair of CampaignDr. Faye HargroveHargrove Leadership Services2nd Vice-Chair of CampaignChair of BuildingJ. Truitt EavensonGeorgia PowerTreasurerrick EvansSerotta Maddocks Evans, CPAsChair of 2-1-1 Advisory CouncilDr. Alice M. FryeRetiredChair of Community Investmentsamuel E. Tyson, Jr.Tyson Walker Group Chair of Human resourcesJ. Edward Enoch, Jr.J. Edward Enoch, PC

Chair of MarketingDr. Anthony T. robinsonGeorgia Regents UniversityChair of OutcomesDr. Tina Marshall-BradleyPaine CollegeChair of strategic PlanningDavid A. BelkoskiUniversity Health Care SystemDana T. AtkinsThe Augusta Chroniclesusan BarcusGeorgia Regents UniversityWilliam C. BohlingRetiredMarc DufourClub Carroger DukeSavannah River Nuclear SolutionsKent DunnBeasley Broadcast GroupBecky FlickingerCommunity Volunteerrev. Dr. Charles E. Goodman, Jr. Tabernacle Baptist ChurchEddie HuffSystematic Sales Partners, LLCDick JacksonInternational Paper Company

J. randy JohnsonSouthern Nuclear Operating Companyscott D. JohnsonColumbia County Board of Commissioners Linda r. LaMarrRichmond County Board of Educationsanford LoydSanford Loyd, CPA, PCTed MyersURS, Savannah River Remediation, LLC sue ParrAugusta Metro Chamber of CommerceMajor scott PeeblesRichmond County Sheriff’s Office John L. rayWRDW TV News 12Bob richards, Jr.Bob Richards Auto GroupWilbert T. robertsRetiredshelia stuberfieldFirst Bank of GeorgiaWalter WilsonSavannah River Nuclear SolutionsAgency representativeron skenesChrist Community Health Services


2013 BOArD OF DIrECTOrs

Thank you to the Board of Directors for your continued engagement in our community and guidance in leading United Way of the CSRA, our work, and our collective impact.

We saluTe our 2013 ParTners for good!

Due to the generous support of our Partners for Good, United Way is able to continue producing our various community events and marketing initiatives, even in the face of a challenging economy. Because of these partners’ generous sponsorships and gifts-in-kind donations, they make it possible for us to provide more dollars to programs and services that help those in need. These partners truly exemplify leadership and charitable giving in our community, and we are proud to have them as our Partners for Good. We wish to extend our sincere thanks to the following companies and individuals for their generosity:

National Level ($10,000+)The Augusta ChronicleClub Car, Inc.EDTS, LLCKicks 99Savannah River Nuclear SolutionsWJBF News Channel 6

Masters Level ($7,500 – $9,999)American Family InsurancePhoenix PrintingSouthern Nuclear Operating Company

Green Jacket Level ($5,000 – $7,499)Beasley Broadcast GroupEnterprise Mill EventsGeorgia PowerUniversity Health Care System

Champion Level ($2,500 – $4,999)American Audio Visual ServicesAtlanta Gas Light CompanyElectroluxProcter & GambleSavannah River Remediation, LLC

Eagle Level ($1,000- $2,499)AkimaBlanchard & CalhounBorder Bash FoundationintelliSystemsKendrick Paint & BodyLamar AdvertisingMr. Chris Meadows, PSIPecans Unlimited, Inc. (Mr. Hugh Green)

Patron Level ($500 – $999)Auben RealtyBienvenidos Press and Digital InformationKellogg’soneCAREPepsi Bottling GroupWindsor Jewelers

Mulligan Level ($100 – $499)CostcoMr. Jay JefferiesMs. Liz Pinkus-McKechnieRegis SalonsMr. Bobby Ward

A big “THANK yOU” to Kicks 99 for its ongoing support of United Way and the community through the annual Million Pennies for Kids Guitar Pull! Funds from this fun concert help meet the needs of families throughout the CSRA each year.


…people who embrace the same dream and work together, even in the face of seemingly insurmountable odds, can achieve the impossible.

– Billy Payne

Chairman, Augusta National Golf Club

2013 small Business ParTners

During the spring of 2013, United Way of the CSRA held its inaugural Small Business Blitz challenging small businesses in the area to contribute $100 or more. Forty-five companies donated a total of $5,750 to the effort benefitting the community campaign. Their giving impacted thousands of residents in the community by helping fund results-oriented programs that make a difference in the lives of local citizens every day. United Way would like to thank the following companies for their generous support:

5 o’clock Bistro

A&A Minit Mart

Advanced Disposal Services

Allegra Marketing Print & Mail

Allen-Batchelor Construction

AllState Insurance Company - O’Neal/Murphy

Ambassadors Community Organization

APICS - Central Savannah River Chapter

Artsy Me Ceramic & Art Studio

Auben Realty

Augusta Blueprint

Augusta Industrial Services, Inc

Augusta OB/GYN & Specialists, LLC

Augusta Transportation, Inc.

Beacon Auto

Bradford Health Services

Broome Family Eye Care

Cartridge World

Center for Primary Care - Evans

CounterSync

EDTS, LLC

Ernie Blackburn Homebuilders

First Command Financial Services

Global Personnel Solutions (Walker Group)

The Helm

Ladybug’s Flowers & Gifts

Kevin S. Little, PC

LNH Realty

Merrill & Stone, LLC

The Mobley-Gentry Firm

Muscle Restore Therapy

Pennington & Berry, CPA

Pipeline Work Clothes

Reimer Law Firm, PC

Salazar CPA

Shane’s Rib Shack

Sims Appraisal Services

State Farm Insurance - Eddie C. Bussey

Steinberg and Associates

Transworld Business Advisors

Veracity Payment Solutions

Walker Chiropratic

William Mizell Ford

WMS Handbags & More, LLC

WWW.Engineers


2013 ParTner agenCies

Your contributions to United Way of the CSRA provide funding for 44 health and human service programs at the following partner agencies. The programs provided by these partner agencies have a great impact on those in our community who are in the most need of services and would otherwise struggle. For a complete list of funded programs, please visit our website at uwcsra.org.

American red Cross of AugustaJennifer Pennington

Augusta Training shop, Inc. Audrey Murrell

Boys & Girls Clubs of the CsrAKam Kyzer

Boy scouts of America, Georgia-Carolina Council, Inc.Jeff Schwab

Child Enrichment, Inc.Dan Hillman

Christ Community Health servicesJeff Drake

Columbia County Community ConnectionsJulie Miller

Communities In schools of Burke County, Inc.DeAndre Davis

Easter seals East GeorgiaLynn Smith

Family Counseling Center of the CsrA, Inc.Dawn Jett

The Family yDan McConnell

Fireside MinistriesPhin Hitchcock

Friendship Community CenterLeonard Maxey

Girl scouts of Historic GeorgiaSue Else

Hope House, Inc.Karen Saltzman

rape Crisis and sexual Assault servicesAnne Ealick-Henry

ronald McDonald House Charities of AugustaBetts Murdison

safeHomes, Inc.Aimee Hall

The salvation ArmyMajor Tony Perez

senior Citizens Council of Greater Augusta and the CsrA, Georgia, Inc.Kathleen Ernce

shiloh Comprehensive Community CenterElizabeth Jones

The speech & Hearing CenterRhonda Kalbas

st. stephen’s Ministry of Augusta, Inc.Carroll Foster*

*Current contact

United Way would like to say “THANK yOU” to the 1,919 volunteers who generously devoted their time, talent, and energy in over 26,857 hours of service to produce results and help advance our mission in 2013. We couldn’t have done it without you!

3


2013 Caring CluB® ParTiCiPaTing merChanTs

Introduced as a way to say “Thank You” to the donors who so generously support United Way of the CSRA, the Caring Club® program continues to expand and grow. Individuals who give a minimum gift of $150 or more undesignated a year automatically become members of the Caring Club®. This provides donors discounts and special offers at area merchants all year long. This year alone, they could enjoy discounts at 44 area merchants! Many “Thanks” to the following businesses for their support of United Way’s Caring Club® over the past year:

1 Hour Optical, PCAdventure CrossingAmelia’s Buds & BloomsAnderson Photography, Inc.Anew Salon Augusta Canal Augusta Training Shop, Inc. Café 209 California Dreaming Coleman Lake Restaurant DJ Productions Evoke Eye Care One Laser Vision Center The Family Y Fehrman Investment Group Fireside Outdoor Kitchens & Grills

Fosters Restaurant French Market Grille Georgia Aquarium Honeybaked Ham Co. & Café J. Edward Enoch, PCJiffy Lube Jump City Kyoto La Dolce Vita Salon Maryland Fried ChickenM.R.T. Muscle Restore Therapy MTL Automotive Murphy & Robinson Opticians Papa John’s Pizza Pipeline Work Clothes Poblano’s Mexican Grill

Riverbanks Zoo & Garden Roly Poly Sandwiches Salon WestShaffer Computer Services Sixth at Watkins Sonic Sticky Fingers Symphony Orchestra Augusta Thrifty Car Rental Waynesboro Emporium Wedges & Woods William Mizell Ford, Inc.

As of 12-31-13

2013 loaned Professionals

For the past 51 years, United Way of the CSRA has partnered with local businesses and their talented employees to raise the necessary funds to address critical needs in our community. Our Loaned Professional program provides local employees executive training in public speaking, management, and leadership and gives them the opportunity to work with hundreds of companies and organizations. Loaned Professionals help administer workplace giving campaigns and raise awareness about the many resources and needs in our community. Their unique insight and tireless energy help create a culture of giving that will enrich our community and make a difference in thousands of lives.

In 2013, we were proud to add five Loaned Professionals to our team of advocates and alumni. We are thankful for their support and commitment to United Way and our community.

CLAss OF 2013 ryan Brewer, Sponsored by Georgia Bank & Trust CompanyAshley Hill Key, Southern Nuclear Operating CompanyLarry Laughlin, Sponsored by Georgia Bank & Trust Companyrichard Hillman, Savannah River Nuclear SolutionsMichele O’shaughnessy, U.S. Department of Energy

(Left to right): Ryan Brewer, Michele O’Shaughnessy, Larry Laughlin, Ashley Hill Key, Richard Hillman


2013 Csra CamPaign CaBineT

Tom Blanchard iii, Chair Blanchard & Calhoun Real Estate Co.

William C. Bohling Retired

Zack daffin Express Employment Professionals

dr. faye hargrove Hargrove Leadership Services

Brian hartley Wells Fargo

eddie huff Systematic Sales Partners, LLC

randy Johnson Southern Nuclear Operating Company

larry laughlin Retired

Tim mcgill Georgia Power

yvonne meeks SRP Federal Credit Union

elmer Pickett Georgia Power

liz Pinkus-mckechnie Group & Benefits Consultants

Bob richards Bob Richards Auto Group

dr. anthony robinson Georgia Regents University

kim romaner Possibilities Amplified

heather seigler Morgan Stanley Smith Barney

shelia stuberfield First Bank of Georgia

margaret Taylor CSRA Credit Union

2013 Burke CounTy CaBineT

Lindsai Mobley-Gentry, Chair The Mobley-Gentry Firm

Beverly Black Capital City Bank

DeAndre Davis Communities in Schools of Burke County, Inc.

Valerie Kirkland City of Waynesboro

John Nichols Purification Cellutions

Amy Nunnally Burke County Board of Education

Ashley roberts Burke County Chamber of Commerce

suzanne sharkey Georgia Power

Trinetta skinner City of Waynesboro

your uniTed Way TeamExECUTIVE La Verne H. Gold – President/CEO Lucinda Grace – Executive Assistant to President

COMMUNITy IMPACT Brooke steele – Director of Community Impact rebecca Isenhour – 2-1-1 Resource SpecialistLauren Mical – 2-1-1 I&R Specialist Cheryl Odom – Administrative Assistant Joan stoddard – Community Building Coordinator Nancy szocinski – 2-1-1 Coordinator

FINANCE Debbie Brown – Director of Finance Kenya E. Jones – Senior Finance Manager

MArKETING AND COMMUNICATIONs Vicki Fricks – Manager of Marketing and Communications

rEsOUrCE DEVELOPMENT rina Powell – Senior Director of Resource Development Toney Cross – CFC Coordinator stefanie Frickey – Resource Development Manager Kim Grimes – Resource Development Manager Kara MacVean – Resource Development Coordinator Martina Wilson – Resource Development Assistant

AMErICOrPs*VIsTA steve Whighams – AmeriCorps VISTA Leader Kristen Dunbar – AmeriCorps VISTA Dinel Ealy – AmeriCorps VISTA


2013 balaNCE ShEET AS OF DECEMBER 31, 2013 (UNAUDITED)

AssETs

Cash and Temporary Cash Investments $ 2,492,151 (including interest-bearing deposits)

Campaign Pledges and Other Receivables $ 1,725,106 (less allowance for uncollectible)

Fixed Assets (Net) $ 56,536

Other Assets $ 173,575

TOTAL AssETs $ 4,447,368

LIABILITIEs

Accounts Payable and Accrued Expenses $ 148,768

Allocations Payable to Agencies $ 1,011,875

Designations Payable $ 295,662

TOTAL LIABILITIEs $ 1,456,305

NET AssETs

Unrestricted $ 1,413,141

Temporarily Restricted $ 1,577,922

TOTAL NET AssETs $ 2,991,063

TOTAL LIABILITIEs AND NET AssETs $ 4,447,368


PrEmIErE SPoNSor


American Family Mutual Insurance Company and its Subsidiaries, American Family Insurance Company Home Of� ce – Madison, WI 53783 006770 - 1/13 ©2013Home Of� ce – Madison, WI 53783 006770 - 1/13 ©2013Home Of� ce – Madison, WI 53783

AMERICAN FAMILY INSURANCE IS A PROUD PARTNER OFTHE UNITED WAY OF THE CSRA.

Visit our new stores in Augusta and Evans. AMFAM.COM/GEORGIA

PrESENTINg SPoNSor


PrESENTINg SPoNSor


PrESIDENTIal SPoNSorS


As a not-for-profit community hospital, our mission is to serve the residents of the CSRA. Every year, University provides millions of dollars in uncompensated indigent and charity care to help some of our most vulnerable neighbors. University also partners with United Way to help keep our community a great place to live for generations to come. University is dedicated to all facets of our community, and we wouldn’t have it any other way.

www.universityhealth.org

Working handin hand to keepAugusta healthy

PrESIDENTIal SPoNSorS


THANk yOUFOR HElPING US TOINSPIRE HOPE By

GIvINGAdvOCATINGvOlUNTEERING

1765 Broad Street n P.O. Box 1724Augusta, Georgia 30903-1724Tel. 706.724.5544 n Fax 706.724.5541www.uwcsra.org

This publication has been made possible through the generosity of Phoenix Printing.

annual report 2013

Documents

special united way friend

reviewyour united way

united way employee

generosity of community

community informed

corporate partners

meeting community needs

media partners