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ANNUAL PROGRESS REPORT AND SHE REVIEW 2016

MANAGING OCCUPATIONAL ILL HEALTH RISKS

VISIONBy 2020 the UK electricity industry will have delivered a sustained improvement in health and safety performance by applying and influencing best practice approaches utilised in the top performing sectors in the UK and beyond. Success will be evaluated using leading and lagging indicators such as injury and ill-health data together with feedback from relevant climate and culture surveys.

CONTENTS

Introduction 02

Background 03

PoweringImprovement 04

AnnualFocusAreafor2016 05

Champion 06

Achievements 06

OtherPoweringImprovementWorkshopsandEventsin2016 08

Casestudy:PoweringImprovementintheenergyindustries 09

AssetManagementWorkshops 11

SHEReview2016 12

Appendix 1PoweringImprovementcompanies 27

Appendix 2PoweringImprovementSteeringGroup2016 28

02 Annual Progress Report and SHE Review 2016 Powering Improvement Powering Improvement Annual Progress Report and SHE Review 2016 03

INTRODUCTIONThefiveyear‘PoweringImprovement’strategywasfirstlaunchedin2010andbroughttogetherelectricitycompanies,tradeunionsandtheHealthandSafetyExecutive(HSE)withtheaimofmakingtheUKelectricityindustryaworldleaderinoccupationalhealthandsafety.‘PoweringImprovement’isdesignedtopromotecontinuousimprovementinthemanagementofhealthandsafetyriskswithintheUKelectricityindustry,andin2015thestrategywasre-launchedtobuildonthesuccessofthefirstphase.

Theaimistoimproveoccupationalhealthandsafetyperformancethroughvision,leadership,directionandco-ordinatedactionintothefuture.ThefirstphaseofthestrategyensuredalignmentwithHSE’sstrategy“TheHealthandSafetyofGreatBritain:BepartoftheSolution”,whichwaslaunchedin2009andisfoundedontheprinciplethattheeffectivemanagementofhealthandsafetyisessentialtotheoperationandreputationofasuccessfulbusiness.The‘PoweringImprovement’strategycontinuestoalignwiththenewGBStrategy‘HelpingGreatBritain(GB)WorkWell’.

ENAandEnergyUKcompaniesandtheindustry’stradeunions,Prospect,Unite,GMBandUnison,togetherwithHSEsupportthefollowingprinciples:

>Allworkersinourindustryhavetherighttogotoworkeachdayandnotbeinjuredormadeillbytheirwork;

>Werecognisetheimportanceofcooperationbetweenallgroupsthatmakeuptheelectricityindustry:generation,transmission,distribution,contractors,tradeunionsaswellasgovernment,regulatorsandotherworkers’representatives;

>Werecognisethateveryoneinourindustryhasaresponsibilitytolookaftertheirown,theircolleagues’,andthepublic’shealthandsafety;

>Werecognisetheseriousconsequencesofwork-relatedaccidentsandillhealth–bothpersonal,economicandreputational;

>Asafe,healthyandcompetentworkforceisessentialtoanybusiness;

>Wearefullycommittedtoaddressingoccupationalhealthissuesaswellassafetyones;

>Wearecommittedtosharingbestpracticeregardinghealthandsafetyriskmanagement.Thisincludessharinglessonslearnedwhenthingsgowrong;

>WeaspiretoexceedcompliancewithH&Slegislationtostriveforcontinuoushealthandsafetyimprovementandtoprovidetheleadershipandresourcetomakethishappen.

ThisAnnualProgressReportandSHEReviewisthesecondeditionwithinthesecondphasethatsummarisesprogressoftheelectricityindustry’shealthandsafetystrategy‘PoweringImprovement’,andreportsonprogresswiththe2016annualtheme‘ManagingOccupationalIllHealthRisks’.

BACKGROUND POWERING IMPROVEMENT FIRST PHASE 2010-2015PoweringImprovementistheelectricityindustry’sHealthandSafetystrategyandcontributestothedeliveryofthenewGBStrategy‘HelpingGreatBritain(GB)WorkWell’.ThreeoverarchingthemeshaveconsistentlyrunthroughoutthedurationofPoweringImprovement:

>Leadership>Improvingcompetence>Workerinvolvement

Tomaintainmomentumthroughoutthefiveyears,eachyearofPoweringImprovementhasfocusedonaspecifictheme,whichwasidentifiedasapriorityareafortheelectricityindustry.EachthemehasbeenledbyaseniorchampionfromoneofthePoweringImprovementpartners.In2011PoweringImprovementfocussedonoccupationalhealthandwellbeingandwaschampionedbyJaneWillis(thenDirectorofCross-CuttingInterventions,HSE)andJohnCrackett(ManagingDirector,CentralNetworks).Duringthisyearanumberofoutputsweresetandachievedincludinghighlevelcommitmentsforeachorganisationtosuccessfullymanageoccupationalhealthrisks.ENA’sOccupationalHealthCommittee,EnergyUK’sOccupationalHealthForumandtheOccupationalHealthAdvisoryGroupidentifiedandtackledtheindustrytop3healthrisks(MusculoskeletalDisorders[MSDs],MentalHealth[Stress]andPublicHealthIssues[Cancer,Diabetesetc.])througheffectivemanagementandinitiatives.Eachcompanyreviewedtheirapproachtothemanagementofstress,developedpoliciesfortherehabilitationofindividualsbackintotheworkplaceandconsideredafast-trackphysiotherapyapproachtothemanagementofMSDs.Theyraisedawarenessoftheimportanceofworkforceinvolvement,specificallyhealth&safetyrepresentativesandotherworkers’representatives,inthemanagementofoccupationalhealthandsupportedthemin

carryingouthealthrelatedactivitiestosupportthedeliveryplanthroughouttheyear.Inaddition,ENA’sOccupationalHealthCommitteedevelopedguidanceandsupportingmaterialtohelpcompaniesdeliverthesixcommitmentsandmakethemareality.Furthermore,aHealthNeedsAssessmentToolwasproducedtohelpcompaniesunderstandandassesstheirhealthandwellbeingneeds,aHealthandWellbeingFrameworkwasdevelopedtoassistcompaniesinthemanagementoftheiroccupationalhealthissues,andasuiteofgoodpracticeoccupationalhealthcasestudieswerereviewedandupdated.AllofthesematerialsareavailableonadedicatedPoweringImprovementwebsite,whichalsoincludesassociatedsupportingmaterial.


POWERING IMPROVEMENT SECOND PHASE 2015-2020ThefirstyearofPoweringImprovement2015–2020focussedonWorkingwithContractors,butalsofeaturedtheofficiallaunchofthesecondphaseofthestrategyandthepromotionofcontinuingworkbeingundertakeninsupportofthethemesfromthefirstphase2010-2015.

VISIONBy2020theUKelectricityindustrywillhavedeliveredasustainedimprovementinhealthandsafetyperformancebyapplyingandinfluencingbestpracticeapproachesutilisedinthetopperformingsectorsintheUKandbeyond.Successwillbeevaluatedusingleadingandlaggingindicatorssuchasinjuryandillhealthdatatogetherwithfeedbackfromrelevantclimateandculturesurveys.

STRATEGYENAandEnergyUKcompanieswillworkinpartnershipwithTradeUnions,HSEandContractorstoensureourindustryhasarealisticandinclusiveapproachtohealthandsafetyatwork.PoweringImprovementisintendedtoprovideafocusandlineofsightbetweentheelectricityindustry’sinterventionstodeliverasustainedimprovementinhealthandsafetyperformanceandtheframeworksetoutintheHSEelectricitysectorstrategy.

Throughoutthe5yearswewillmaintainafocusonmanagingourpriorityrisks,includingworkingwithelectricity,workingatheightanddriving.Althoughthestrategyisfocussedonoccupationalhealthandsafetyrisks,publicsafetyissuesinvolvingbothmembersofthepublicandthird-partycontractorswillcontinuetobeaddressedasapriority.ENAhasadedicatedPublicSafetyStrategy(OurCommitmenttoPublicSafety)thathasbeenrunningfor10years.

TheIndustrywilldevelopandagreeaseriesofrelevantandreliableleadingandlaggingindicatorstotrackandmonitorperformance.

ThesecondphaseofPoweringImprovement(2015–2020)recognisesthatallworkersinourindustryhavetherighttogotoworkeachdayandnotbemadeillbytheirwork.Toachievethiseveryoneinourindustryhasaresponsibilitytolookaftertheirownandtheircolleagues’healthtoavoidtheseriousconsequencesofwork-relatedillhealth.Theindustryisthereforefullycommittedtoaddressingoccupationalhealthissuesandtosharingbestpracticeregardinghealthriskmanagement.Thisincludessharinglessonslearnedwhenthingsgowrong.

Anintegratedapproachtothemanagementofoccupationalhealthhasbeenadoptedthroughtheuseofawarenessprogrammes,employeeengagement,specialisthealthcareprovisionandongoingsupportatalllevelsoftheorganisation.Thisisachievedthroughtheuseofsuitablehealthsurveillancesystemsandfitnesstoworkprogrammesthatnotonlymaintainthehealth,wellbeingandwelfareofemployees,butalsoprovidebusinesscostbenefits.

ANNUAL FOCUS AREA FOR 2016 MANAGING OCCUPATIONAL ILL HEALTHFollowingthesuccessfulfirstphaseandafterconsultationwiththestrategypartners,itwasagreedthatasimilarapproachwouldbeadoptedforthesecondphaseandayearshouldbededicatedforaddressing‘OccupationalHealth’.Inlinewiththefirstphaseeachyearhasadedicatedtheme;2016wasdedicatedto‘ManagingOccupationalIllHealthRisks’.Thisthemeprovidesanopportunitytodefineandpromotehealthmessagesnotonlyfor2016,butinto2020andbeyond;thisreflectstheneedforlongtermplanningandmanagementofhealth,manyaspectsofwhicharelongtermincauseandnature.Theindustryworkinggroups,ENAOccupationalHealthCommittee,EnergyUKOccupationalHealthForumandtheOccupationalHealthAdvisoryGroup,togetherwiththe2016Champion,wereresponsibleforsettingouttheprioritiesforhealthandmanagingtheimplementationofthe2016DeliveryPlan,whichisavailableonthePoweringImprovementwebsite.

AIMS>ToencouragecollaborationbetweenallstakeholdersincludingthePoweringImprovementpartnersandinterestedparties;

>Tofocustheattentionofstakeholdersonoccupationalhealthissuesincludingmanualhandling,work-relatedstressandotherpriorityareasidentifiedbymembercompanies;

>Toreducethenumberofcasesofworkrelatedillhealth,particularlythosecausedbymanualhandling,work-relatedstressandotherpriorityareasidentifiedbymembercompanies;

>Topromotehealthandwellbeingeducationamongsttheworkforce;

OUTCOMES>DevelopanindustryRoadmapillustratingthe‘JourneyonHealth’throughoutthePoweringImprovementinitiative;

>AlignmentofindustryprioritieswiththenewGBStrategyforthehealthandsafetysystemandanysubsequentworkrelatedillhealthstrategy;

>EffectivelycommunicateoccupationalhealthmessagestoallstaffthroughtheframeworkofENAandEnergyUKcompanyHESACsandPoweringImprovementAdvocates.Thisistoincluderaisedawarenessofmanualhandling,work-relatedstress,otherpriorityareasandprotectivemeasuresandprogrammes.

OUTPUTS>Companieswillconductareviewandreassessmentofthetopthreerisksthatcouldimpactthehealthoftheiremployeesandimplementcontrolmeasurestofacilitateimprovements;

>Consistentstandardsandapproachestothemanagementofwork-relatedillhealth,includinghealthsurveillanceandfitnesstoworkprogrammes,willbesharedacrosstheelectricitysectorbymembercompaniesandcontractors;

>CompaniestoreviewtheirapproachtomanagingmentalillhealthagainsttheHSEManagementStandardsforwork-relatedstressandexistingmentalillhealthprogrammes;

>Identify,collateandpublishexamplesofsuccessfulmembercompanyinitiativesandcasestudiesforinclusionwithinthe2016SHEReview;

>Deliveraprogrammeofevents,trainingandhealthpromotionactivitiesbystakeholdersandmembercompanies.


CHAMPIONToensurecontinuityfromthefirsttosecondphaseofPoweringImprovementeachthemeisledbyaseniorchampion.In2016GeoffEarl(DirectorofSafety,HealthandEnvironmentforNorthernPowergrid,CompanysideChairofElectricityIndustry’sNationalHESACandChairofENA’sOccupationalHealthCommittee)wasappointedasChampion.

At the start of 2016 Geoff said: “I am extremely honoured to champion the Industry’s focus on Occupational Health in 2016. It is my firm belief that every employee and contractor

working in our industry has the right to go home uninjured and in good health at the end of each working day. I emphasise “good health” and remind colleagues that absence through ill health accounts for approximately 300 times more working days lost than absence as a result of injuries caused by workplace accidents. We all agree that accidents are unacceptable and I hope that as a result of our focus year on occupational health, industry partners will work together and share strategies and tactics to effectively tackle the causes of ill health. This time next year, I hope we will look back and say that we really have emphasised Health with a capital “H” to feature just as prominently alongside as Safety with a capital “S”.

GeoffmadeatremendouscommitmenttohelpdrivethedeliveryofPoweringImprovement2016and,throughhisinfluencewithintheaboveroles,andthededicatedworkcarriedoutbythePoweringImprovementSteeringGroupandindustryfora,anumberofsignificantoutputswereachieved.

ACHIEVEMENTS

OCCUPATIONAL HEALTH SPONSORS LEAFLET

ENA’sOccupationalHealthCommitteepublishedaleafletinMarch2016thatwasdistributedatalllevelsoftheelectricitynetworkcompanies.Thiswasintendedtoillustratetheaimsandobjectivesofthe2016theme,butmoreimportantlyrecognisetheindividualchampionsandsponsorsofoccupationalhealthinitiativesintheseparateorganisationstoprovidetransparencyonthecompanies’initiatives.TheleafletisavailableonthePoweringImprovementwebsite.

ROAD MAPOneofthemainoutputsfor2016wasthedesignandproductionofanindustryOccupationalHealthRoadMap.TheaimoftheroadmapistoproduceanactivelivingrepositoryforresourcesandinformationthatinterestedpartiescancontributetoandaccessduringthePoweringImprovementInitiative2015-2020.ItisaresourcetoolfreelyavailableviathePoweringImprovementwebsiteforanyonewhowishestousethetooltobrowse,learnandgainbestpracticeguidanceandadviceonsuccessfulinitiativesdesignedtotackletheindustry’soccupationalillhealthrisks.

Thetoolwasdevelopedthroughout2016andisdesignedtobeanintegralfeatureontheexistingPoweringImprovementwebsite.ItwillbelaunchedattheENASHEConferenceinMay2017.

TheENAOccupationalHealthCommitteealsoreviewedandrevisedthetopindustryriskareas,whichprovedtobeconsistentwiththoseidentifiedin2011(MusculoskeletalDisorders[MSDs],MentalHealth[Stress]andPublicHealthIssues[Cancer,Diabetesetc.]).

EachCompanyreviewedtheirapproachtothemanagementofstressandreviewedpoliciesfortherehabilitationofindividualsbackintotheworkplaceandraisedawarenessoftheimportanceofworkforceengagementinthemanagementofoccupationalhealth.

ENA’sOccupationalHealthCommitteereviewedtheguidanceandsupportingmaterialforthesixcommitmentsfrom2011toensuretheircontinuedrelevance.TheyalsoreviewedtheexistingHealthandWellbeingFramework,whichwasdevelopedtoassistcompaniesinthemanagementofoccupationalhealthissues,andwhichnowalsofeaturesasanintegralelementoftheroadmap.Asuiteofgoodpracticeoccupationalhealthcasestudieswereproduced(asdocumentedinthisSHEReview).AdedicatedPoweringImprovementwebsite,whichincludesassociatedsupportingmaterialfortheinitiative,continuestobeupdatedregularly.

INDUSTRY POWERING IMPROVEMENT WORKSHOPAdedicatedPoweringImprovementIndustryWorkshopwashostedbyENAinLondononthe19thOctober2016aspartofthe2016themeof‘ManagingOccupationalIllHealthRisks’.Theworkshopwasattendedbyaround40industrypeoplefromENA&EnergyUKMemberCompanies,TradeUnions(Prospect,Unite,UnisonandGMB)andtheHSE.Therewereanumberofpresentationsgivenattheworkshop;DeborahJamieson(DepartmentforWorkandPensions),GeoffEarl(DirectorofSHEatNorthernPowergridandthe2016PIChampion),AnnaRowland(NationalGrid),StephanieSchreiber(BusinessInTheCommunity),GeoffCox(HealthandSafetyExecutive)andDrGregIrons(OccupationalHealthAdvisoryGroup).Theeventprovidedanopportunitytohighlightmanyoftheinitiativeswithintheindustry,discussroutestofurtherimprovingthemanagementofhealthrisksandconsiderfuturechallengesinthisfieldfromnewmaterialsandwaysofworking.

OTHER HEALTH RELATED WORKKeyhealthrisksarebeingaddressedthroughindividualcompanyinitiativesandoccupationalhealthandwellbeingprogrammestobothraiseawarenessandensureeffectivecontrolsareinplacewithinthebusinesses.

In2013theEUpassedaDirectiveonoccupationalexposuretoEMFswhichreplacedtheearlier2004Directive.ItiscloselybasedontheguidelinespublishedbyICNIRPandmemberstates(includingtheUK)hadthreeyearstobringitintoeffect.IntheUKthiswaseffectedthroughtheControlofElectromagneticFieldsatWorkRegulations2016,whichcameintoforceon1July2016.

TheENAEMFStrategyCommitteedevelopedanindustryriskassessment,ENASHEStandard,informationsheetandtrainingvideotohighlightandsupporttherequirementsofthenewRegulationstodemonstratehowcompanieswithintheelectricitysectoraresufficientlycomplyingwiththeexposurelimitsintheRegulations.


OTHER POWERING IMPROVEMENT WORKSHOPS AND EVENTS IN 2016AseriesofeventswereheldinsupportofthisinitiativeparticularlybyEnergyUKandENAmemberorganisations,stakeholderssuchasthetradeunionsandtheHSEallwithadirectfocusonoccupationalhealth.

SHE MANAGER GROUP SEMINARSENASafety,HealthandEnvironmentalManagersGroupheldaseminaronManagingOccupationalHealthinFebruary2016todiscussthepotentialoutputsfortheyearanddiscusshowtofurthersupporttheinitiative.ThishasbeenfollowedupbythecollationofhighlevelcasestudiesandinitiativesthatwillbeincludedaspartoftheSHEReview.

UTILITY WEEK H&S CONFERENCE Theoccupationalhealthandwellbeingofemployeesintheelectricitysectorisapriorityforcompaniescarryingthesameimportanceassafety,accordingtoGeoffEarlwhospokeattheUtilityWeekHealthandSafetyConferenceonthe30thNovember2016.Settingouttheimportanceoftheissue,andinhiscapacityasthe2016ChampionofthePoweringImprovementstrategy,Geofftolddelegatesthatacrosstheindustryworkingdayslosttosicknessandillhealthfarexceedthosefromaccidents.

CollaborationisattheheartofthePoweringImprovementstrategyand2016broughttogetherawiderangeofstakeholderstobuildthecaseforoccupationalhealthimprovementinanindustrythathasalreadyseensignificantprogressinsafetyperformance.Aworkshopon‘ManagingOccupationalIllHealth’consideredinterventionsandcontrolmeasuresthatshouldformpartofamatureresponsetothehealthriskswithinthe

electricityindustrytoensurethephysicalandmentalwellbeingofallemployeesinahealthyworkplace.ThesehavefedintothedesignoftheOccupationalHealthRoadmap,whichwaspresentedattheUtilityWeekConferenceandwillformthebasisofthePoweringImprovementapproachgoingforward.

HEALTH AND SAFETY EXECUTIVE LAUNCH EVENT Thestrategy,‘HelpingGreatBritainWorkWell’,wasformallylaunchedataneventinLondononthe29thFebruary2016.HSEreceivedinputfromvarioussectorsfromacrosstheUKincludingtheUtilitiessectorandheldaseriesofinvitation-onlyeventsincitiesaroundBritaininearly2016,whichENAandEnergyUKattendedonbehalfoftheElectricityIndustry.

ThethenHSEchairDameJudithHackittsaidtheseeventshadshown“strongsupport”forthestrategy’saims.“Wehavespokentohundredsofpeopledirectlyandreachedmillionsmorethroughsocialmedia,”saidHackitt.“Butwhatwehaveseenismorethanjust’support’,thereisahugeamountofenergyandadesiretogetinvolvedindrivingimprovementinallpartsofthesystem.”.

TheworkofPoweringImprovementwassubsequentlyrecognisedasacasestudyinthestrategywhenitwaslaunchedinFebruary2016asanexampleofthe‘ActingTogether’theme.

CASE STUDY: POWERING IMPROVEMENT IN THE ENERGY INDUSTRIESEnergyNetworksAssociation(ENA),EnergyUKandfourtradeunionswithsupportfromHSE,launchedtheirPoweringImprovementinitiativewiththepurposeofmakingtheenergyindustryworldleadersinhealthandsafetyperformance.Areviewhighlightedboththechallengeandprogressinachievingreductionsinthenumberofincidentsandinjuriesandtheinitiativehelpedcontributetoa40%reductioninfatal,majorandlost-timeincidents.

PoweringImprovementprovidesanoverarchingframeworkofsupporttoindividualcompanyprogrammesandisprovingeffectiveinhelpingachievethefurtherstepchangerequiredinthedrivetowardsleadingperformance.

PoweringImprovementwasillustratedashavinghelpedincreasetheprofileofoccupationalhealthandwellbeinginelectricitycompaniesthroughprovidingaplatformtoshareknowledgeandallowvisibilityofbestpracticeintheelectricityindustry.

HSE COMMITMENTS HSEheldaneventattheImperialWarMuseumonthe24thNovember2016tolaunchthe‘Commitments’publicationaspartofthe‘HelpingGBWorkWell’strategy.Theeventcelebratedover100commitmentsmadebyindustry,tradeunionsandothergroupstoplaytheirpartinimprovinghealthandsafetyintheirworkplacesandindustries.

Openingtheevent,HSEChair,MartinTemplesaid:“Todaywecanseethatit’sstartingtohaveeffectthroughthecommitmentsyouhavemade.SincethestrategywaspublishedinFebruary2016,therearemorethan100positiveinitiativestowardstheoutcomesweallwanttosee.Inthishistoricvenue,IthinkthefollowingwordsofwisdomfromWinstonChurchillareapt:‘Healthycitizensarethegreatestassetanycountrycanhave.’”Headded:“Improvingwork-relatedhealthwillnothappenovernightbutitneedsasmuchemphasisassafety.Around1.3millionworkersweresufferingfromawork-relatedillnesslastyearand26millionworkingdayswerelostasaresult.Theeconomiccoststosocietyareequallystark–totallingaround£9bneachyearfornewcasesofwork-relatedillness.The‘Commitments’publicationisthefirstcrystallisationofsomeexcitinginitiativesthatarealreadyunderway”.Throughitsoutputsandcollaborativeefforts,PoweringImprovementwasillustratedinthe‘Commitments’publicationasanexampleof‘SharingSuccess’and‘ManagingOccupationalHealth’.Ithasensuredcommitmentthroughtheappointmentofanindustrychampionforoccupationalhealthandwellbeing,andensuredeffectiveoutputsthroughdedicatedindustrytaskgroupsthathaveassistedcompaniesinthedeliveryandcommunicationofbestpracticeandexperience.

COMPANY WORKSHOPSManyoftheelectricitynetworkoperatorshavebeencarryingoutanumberofcontractorengagementworkshopsthroughout2015&2016,includingafocusonoccupationalhealth.Notonlyareeffectivehealthandsafetymessagesinfiltratedintothebusinessthroughemployeeengagement,butitalsoallowsinitiativestocrossovertothecontractorswhocarryoutasubstantialamountofworkonthenetworks.


ANNUAL ENA SHE MANAGEMENT CONFERENCEThe27thannualSafety,HealthandEnvironment(SHE)ManagementConferencetookplaceinBelfast,NorthernIrelandinMay2016toaddresskeyhealthandsafetyissuesintheUKelectricityindustry.However,withthefocusin2016onhealth,theconferencepromotedemployeehealthandwellbeingasanimportantpriority.

Theconference,hostedbyNIENetworksandorganisedbyENA,seekstofosterco-operationbetweenindustrystakeholdersandpromotebestpracticeinmanagingsafety,healthandenvironmentchallenges.In2016seniorspeakersfromacrossthesectorfocussedtheirattentiononthehealthandwellbeingofemployeesintheindustrywithdiscussionsonoccupationalstress,nutrition,shiftworkingandapproachestomentalhealth.

ENA Chief Executive David Smith said:“Thewell-establishedhistoryoftheSHEConferencedemonstratesthecollaborationbetweencompanies,employeesandtheHealthandSafetyExecutivewhichhasdeliveredasignificantimprovementintheelectricityindustry’shealthandsafetyperformancesinceprivatisation.

Inoursector,wherephysicalriskstendtobeapparenttoemployersandemployees,Iampleasedthatthisyear’sconferencewilladdressanumberofhealthrisks,suchasworkplacestressandmentalhealth.Whilsttheymaybelessvisibletheyarenolessimportant.”

Nicholas Tarrant, Managing Director at NIE Networks (pictured) said:“We’redelightedtobehostingtheSafety,Health&EnvironmentconferenceinBelfastforthefirsttimeinalmost20yearsandwelcomingutilitycolleaguesfromtheUKandIreland.AtNIENetworkssafetyandhealtharepartofourvalues.Wehavebusinessprioritieswhichneedtochangeandbedynamic,buthealthandsafety

mustalwaysremainconstant.Theseforumsareimportantwaystoshareknowledgesothatwecanconstantlyimproveourperformanceforthebenefitofourcustomers,employeesandcontractors.”

Kevin Coyne, National Coordinating Officer for Unite the Union said:“Thegreatesthealthchallengetotheindustryatpresentisworkplacestress.ItisamajorproblemforourmembersandwearedelightedtoseethatENAiscommittedtotakingonthatchallenge.Wenowneedtoseetheclearevidencethatactiononworkplacestressisatthetopoftheindustry’s,andeveryenergycompany’s,healthagenda.”

Keith Morrison from HSE Northern Ireland said:“Electricitycomparesfavourablytoothersectorsinhealthandsafetyperformance,andworkshardtosavelivesandpreventinjuryofemployees,contractorsandthepublic.

OccupationalhealthisoftenoverlookedandIamdelightedtoseethefocusthatthisconferencehasplacedonissueslikementalhealthandworkrelatedstress.”

ASSET MANAGEMENT WORKSHOPSAswellasworkshopsspecificallyfocussedonthethemeofoccupationalhealth,anumberofotherworkshopscontinuetobecarriedoutonAssetManagementandCorporateMemory,anareathatwillbeaspecificfocusin2017andpredominantlyfocussesonthehealthoftheassetswithintheindustry.

SCOTTISH POWER SuccessfulcorporatememoryandassetmanagementworkshopswereheldinHoylakeonthe22ndMarchandCumbernauldonthe23rdMarchhostedbyScottishPower.

ESB NETWORKSAnothersimilarworkshopwasheldatESBNetworksinDublin,RepublicofIrelandonthe2ndJune2016.TheWorkshopwasattendedbyover50ESBstaffincludingseniormanagementandoperationalfieldstaff.

NORTHERN POWERGRID Thelastsuccessfulassetmanagementworkshopof2016tookplaceonthe24thNovemberattheLeedsMarriottHotel,hostedbyNorthernPowergrid,whichfeaturedpresentationsfromseveralcompaniesfocussingonlearningfrompreviousincidentsacrosstheindustry.

ENASHEManagementConference2016–NIENetworks,Belfast,NorthernIreland.


CASE STUDIES

2016wassplitintothreesectionswitharealenhancedfocusonthreeareasofoccupationalhealthwithinSSE,ratherthandippinginto12topics.

AlthoughthethreeareaschosenwerethepredominanthealthriskssuchasMusculoskeletalHealth,DrugandAlcoholAwarenessandMentalHealth,otheroccupationalhealthriskswerecoveredandthreadedthroughouttheyearaswell,suchasHandArmVibrationrisksandcontrols,andFitnessforwork/Physicalhealth.

CAMPAIGN 1 – MENTAL HEALTHKeyAreas:

>Stressathome>Stressatwork>Thechallengeofchange>Depression>Ruminativethinkingandconflictresolution

>PromotionofCounsellingServices>ScottishAssociationforMentalHealth(SAMH)toworkwithemployees

>‘ChallengeofChange’programme sharedwithemployees

>Worktocreatesupportiveandhealth friendlyenvironments

>Managersupporttoremovestigmaofmentalhealth;managertrainingand employeeawarenesstrainingbacksthisup.

CAMPAIGN 2 – DRUG AND ALCOHOL AWARENESS>AgeneralDrugsandAlcoholAwarenesscampaign–called‘StayinCharge’

>SponsoredanddeliveredbyseniormanagerswithinNetworksBusiness

>Toencourageemployeestothinkabouttheimpactofdrugsandalcoholtotheirworkinglife

>Thecampaignisintendedtobethought-provokingratherthancentredonenforcementandcontrolsandwillincludesignpostingtotoolsandsupportforemployees

>PublicisingtheDrinkAwareapp-https://www.drinkaware.co.uk/tools/app/

CAMPAIGN 3 – MUSCULOSKELETALKeyareas:

>Operationalstaffactivities>Officebasedstaffactivities>ValueofDSEAssessments>MusculoskeletalDisorders>Ergonomics>Bookletcreatedforissueforalloffice/operationalstaff

>DSEassessmentdaysacrossallnetworkslocations

>VideoorslideswithhelpfromLocalSafety&HealthGroupmembersforwork-relatedsituationsandencouragingstafftoofferideasofhowtoreduceinjury

>Futureplansinplacetosupportwithtargetedphysiotherapyforouremployees

SSEhasabigfocusonoccupationalhealthandwellbeing.TheytrainmanagersinMentallyHealthyWorkplacesandemployeesareofferedmentalhealthawareness.AllthisissupplementedwithmonthlyhealththemesandlocalHealthyWorkingLivesgroupswhichcarryoutlocalhealthawarenessinitiatives,suchasrunningclubs,smokingcessationgroups,etc.Finally,SSEhasrecentlyrevisedtheircompanybenefitsplantoofferarangeoftailoredhealthbenefitstoallstaff.

SHE REVIEW 2016


HEALTH SURVEILLANCE FOR FORK TRUCK OPERATORSInlinewiththeHSEguidancewecarryouthealthsurveillanceforforktruckoperatorsatage45andthenevery5yearsafter,andalloperatorsage60andoveronanannualbasismovingforward.Thisinitiativewillnowformpartofaregularhealthsurveillanceprogramme.

WORK RELATED ILL HEALTHWhethertheemployeeisatworkorabsentfromworkduetoillhealth,NIENetworksstrategyistoengagewiththeemployeeattheearlieststage.

HEALTH SURVEILLANCENIENetworksworkscloselywithitsOccupationalHealthAdvisorsindevelopingitsannualhealthsurveillanceprogramme.

HRandHealth,SafetyandEnvironmentworkcloselyindeterminingtheannualprogrammeandthecompanykeepsuptodatewithchangestolegislationandbestpractice.Aspartoftheannualhealthsurveillance,andinlinewithbestpractice,ouroccupationalhealthadvisorsconducttherelevanthealthscreeningwhererequired.

FITNESS TO WORK PROGRAMMESWorkinginconjunctionwiththeirOccupationalHealthAdvisorsthecompanyhasarangeoffitnesstoworkprogrammesincludingphasedreturns,buildinguptocontractualhoursoveraperiodoftime(normally4weeks),temporaryorpermanentredeployment,implementationofadjusteddutiestoassistwithanearlyreturntowork,fundingofreferralstospecialist/scansinordertogettoadiagnosisstageandreferralforphysiotherapy.Occupationalhealthreviewsarebuiltintofitnesstoworkprogrammes.NIENetworksiscommittedtoensuringasafeandhealthyworkingenvironment.Asacompanyweactivelypromotegoodworkingpracticestoseektopreventmentalillhealthatworkandfacilitatementalwellbeingthroughtheearly

NIENetworksprimarilyusedsicknessabsencerecordsfrompreviousyearstoassessthetopoccupationalhealthriskstothecompany.This,alongwithadvicefromourOccupationalHealthConsultants,indicatedthatmentalillnessrelatedconditionssuchasstress,anxietyanddepressionwerethenumberoneissueweneededtofocuson.Thiswasfollowedbymusculoskeletaldisordersandthethird,aftersomebenchmarkingwithotherENAmembercompanies,identifiedalackofhealthsurveillanceforourforktruckoperators.

MENTAL ILLNESS RELATED ISSUES NIENetworksembarkedonaseriesofmentalillnessrelatedawarenesstrainingprogrammesthroughout2016.Allcourseswerefacilitatedbyexternalindependentadvisersandcomprisedofsomeone-to-oneandgroupdiscussions.Theseincluded;

>Personalresilience>MentalToughness>Mindfulness

MUSCULOSKELETAL DISORDERS NIENetworksworkedalongwithaprofessionalphysiotherapistandouroccupationalhealthconsultantstodeviseaprogrammecalled“HowHealthyisyourback”.ThiswasinitiallydeliveredtoofficebasedstaffatNIENetwork’sannualHealth&SafetyWorkshopsinFebruary2016.

identificationandspeedyresolutionofproblems,whichmayaffecttheperformanceand/orbehaviourofemployees.

Wealsoensurethatappropriateguidanceandsupportmechanismsareinplacetoprovidepracticalassistanceandadviceforthosewhohaveorhavehadmentalhealthproblems.

InconjunctionwithourOccupationalHealthAdvisorsandWelfareProvider,NIENetworksworksinpartnershiptoimplementanyrehabilitationprogrammesthataremadetoassistwithareturntowork.Medical,welfareandcounsellingservicesthataredesignedtopromotementalwellbeingwithintheworkplaceareprovidedalongwithassistanceandsupportforindividualsorgroupsofstaffsufferingfromthenegativeeffectsofstress.

ThereisanincreasedfocusonoccupationalhealthstatisticswithsuchinformationbeingreviewedonaquarterlybasisattheHealthandSafetyManagementCommittee(HSMC).Occupationalhealthrelatedmattersarediscussed,reviewedandactionstaken.TheHSMCisattendedbyanumberofseniormanagersacrossthecompany,includingtheManagingDirector.NIENetworksalsousesanumberofdatasourcestoassistinidentifyinganyissues/problemareas.Theyincludeexitinterviews/questionnaires,employeesurveys,focusgroups,returntoworkinterviews,PPRs(performanceappraisals),andanalysisofsicknessdataincludingareviewofsicknessagainstsicknessreason.

Informationiscommunicatedtoemployeesthroughanumberofmethodsincludingthemonthlybriefingprocesswhichincludesasectiononhealthandwellbeing.Quarterlyhealthandwellbeingnewslettersaresenttoemployeehomeaddressesaimedatsignpostingemployeesandupdatingthemwithusefulinformationandtheprovisionofguidance/tipsetc.Inaddition,regularfeedbackandengagementisencouragedfromemployeesandthereexistsa‘WellbeingBlog’onthecompany’sintranet,“TheWire”,toencourageemployeestoshareinformation,getinvolvedandprovidefeedback.

ANNUAL OCCUPATIONAL HEALTH & WELLBEING WEEKEveryyearsince2013NIENetworkshaveorganisedanddeliveredafullweekofeventsandinitiativesunderthethemeof‘OccupationalHealth&Wellbeing’.AsOccupationalHealthwasthePIthemefor2016,wetriedtomake2016biggerandbetterwithmorehealthchecks,presentationsandeventsduringtheweekatallourofficelocationsthroughoutNorthernIreland.Attendancenumberswereupthisyearwithalmost600employeesattendingeventsthroughtheweek(upalmost200from2015).

WesternPowerDistribution(WPD)commencedits‘SwitchedOntoHealth’campaignattheendof2015,andthishascontinuedtorunthroughout2016andindeedinto2017andbeyond.


ItwasdeliveredbyOccupationalHealthinconjunctionwithsafetycolleaguesduring2015/2016>35siteswerevisited>60presentationsweredeliveredwhichincluded:

>InformingemployeesaboutWPD’stop3healthriskswithinourbusiness;Musculoskeletal,MentalHealthandCardiovascular;

>OHdatatosupportthesetrends;>Interventionsforissuesidentifiedandexplained,i.e.EmployeeAssistanceProgrammeandthecompanyphysiotherapyservice;

>Safetyexaminedotherissueswithintheworkplacei.e.HAVs,skin,hearing,coldsandflu;

>Informationonphysicalandmentalresilience;>Toolkitbagwhichincludedleafletstohelp;supportthehealthandinterventionsprovidedbyWPD;

>Worklifebalanceclip(‘Thetimeyouhave,injellybeans‘(youtube);

>65,000jellybeans!(10foreachemployeerepresentingadayintheirlife,inconjunctionwiththeworklifebalanceclip).

ACTIVITIES4areaslookingat:

>Musculoskeletal–LightChaserchallenge,backcareadvice,workstationexercises,drivingergonomicsetc.

>MentalHealth-WWWW(wailingwallandwishingwell)-Identificationofissuesandresolutionswhichmayaffectthementalwellbeingofindividuals.BookletsandFactsheetsonmanagingmentalhealth.

>Safety–latestPPE.LeafletsonHealthSurveillance,HandArmVibration(HAVs)etc.

>Cardiovascular-InformationleafletsfromBritishHeartFoundationoncardiovascularissuese.g.smokingcessation,healthylifestyles,bloodpressureetc.

Over600heartagecalculationswerealsoperformedatthisstand,identifyingthecardiovascularriskfactorofindividualsandappropriateindividualadvicegiventoreducetherisks.

FollowingonfromthesesessionsWPDhasInitiatedaccessabilityforallemployeestoacorporategymmembership,utilisationoftheEmployeeAssisstanceProgramehasincreased,WPDhasreviewedandimprovedthephysiotherapyserviceprovided,andhasreviewedandreplacedtheWPDexistingmentalhealthpolicyandstandardtechnique.

HealthisintegraltoeverythingwedoatWesternPowerDistributioneventotheinclusionofeveryoneweworkwith.During2016healthwasfeaturedateachofWPD’sfourannualcontractorconferencesusingthe‘HelpGBWorkWell’framework.WPDarecommittedtoidentifyingandtacklingthecausesofstressrelatedillnessintheworkplace,understandingthatexcessivestressresultingfrompersonalordomesticcausesmaymanifestitselfinthework

environment.InWPDeachepisodeofmentalhealthlastsonaverage33workingdays(2016data,40daysin2015).Thisdoesnotincludetimelostduetopresenteeismorotherillnesses(whichmaybeinitiallycausedbymentalhealthproblems).Ultimately,andmoreimportantly,thebiggestcostofamentalhealthillnessistotheindividual.Becauseofthis,inNovember2016WPDbegandeliveryofa3hourworkshopinMentalHealthvia23presentationsacrossallareasofthebusiness.Feedbacksofarhasbeenexceptionalandthenextstagewillbetodesigntangibleinformationfromtheseworkshopstobedeliveredtoallindividualswithinthebusiness.

HeadlinesicknessabsenceacrossNorthernPowergridfortheyearending2016was2.93%.Thiswasanincreaseof13%over2015levelsandresultedintheannualtargetof2.70%beingexceeded.Bothshorttermandlongtermsicknessabsenceincreasedover2015levelsto10,063and8,725dayslostrespectively.Thelargestincreaseindayslostthroughsicknesswasattributabletothecombinedmusculoskeletalcausationsofbackstrainsandlimbdisorders,whichcombinedtoaccountfor3,110workingdayslost;upby48%(backstrains)and19%(limbdisorders)over2015levels.Stress/anxietyaccountedfor3,029workingdayslost,ariseof32%over2015levels.

Annualsicknessabsencerateshavebeenatoraround3%forthepastfiveyearsand,withanageingworkforce,significantattentiontohealthandwellbeingisanessentialelementtothisplaninordertomaintainsicknessabsencelevelsbelowthe3%level.Analysisshowsthat45%oftheworkingdayslostduetosicknessabsenceareattributabletoemployeesinthe51to60yearsolddemographic.Theplancontinuestotargetproactiveinterventionsatthisagegroupwhilstseekingtoensureothergroupsreceiveappropriatehealthsurveillanceandattentiontomaintaintheirhealththroughouttheirworkinglives.Thesecondcompanystresssurveyinitiatedin2015wasprogressedin2016.Thesurveyis

beingundertakenonatargetedbasisatthoseareasofthebusinesswhereintelligenceindicatesthatstresslevelsmaybemoreprevalentandisbeingcomparedagainsttheanalysisfromthesurveyundertakenin2011/12.

TheNorthernPowergridHealth&SafetyCommittee(HESAC)continuestodedicateanagendaslottoreviewanalysisofsicknessabsenceandspecificallysicknessduetostressrelatedcircumstances.Although,accordingtonationalstatistics,stressisamajorcauseofworkingtimelostduetosickness,theanalysiswithinNorthernPowergridhasdemonstratedthatthenumberofcaseswasrelativelylowcomparedtothenationalaverage.However,absencedurationswerelongerthantheaverageforallothercausesofsicknessabsence.TheHESACwillmonitorthedataanddiscussperiodicallythrough2017.

AreviewofourcompliancewiththeWorkingTimeDirectivehighlightedinstanceswherestaffworklonghours,particularlyduringmajorincidents.Whilstnospecificaccidentscanbeattributedtofatigue,NorthernPowergridareconsciousfatiguecanbeamajorfactorincontributingtolapsesofconcentration.

MENTAL HEALTH AND WELLBEINGAtargetedstresssurveywascarriedoutwiththoseareasofthebusinessconsideredmostatriskbeingthefirsttoparticipate.ThesurveyutilisedtheHSEManagementStandardstechniqueandwasarepeatofasurveycarriedoutin2010.Theresultsshowedthesituationtobeholdingsteadywithneitherimprovementnordeterioration.Thesurveyresultedinactionplanswhichweremainlycentredonbettercommunicationsincluding:

>Communicationofrolesandresponsibilities>Cleartargets>Betterguidanceonprioritiesfrommanagers–workloadmanagement

>Meaningfulfacetofaceone-to-ones>Regularteambriefs


Wemadeavailabletomanagersavideotitled“PerformanceandWellbeingforManagers”,whichgivesgoodadviceonhowtorecognisethesymptomsofstressinboththemselvesandtheirstaff.Feedbackhasindicatedthatthevideoswerevaluableandshouldberepeatedannually.

Avarietyoftrainingproductshavebeenutilisedtobetterenablemanagersandsupervisorstodetectanddealwithmentalhealthissuesasquicklyandeffectivelyaspossible.AgroupofadministrativesupervisorsattendedatwodayfacetofacetrainingcoursedeliveredbyACASandasecondgroupofmanagerswillundertaketheHeadTorchTMtrainingcourse,whichisaproductdesignedtodeliverskillsandknowledgeviadistancelearningoveralongerperiod.Thetwoproductswillbeevaluatedandfurthertrainingdeliveredviathemosteffectivemethod.

ThePoweringImprovementyearfocussingonOccupationalIllHealthalsosawourAnnualHealthandSafetyConferenceandourAnnualTrainees’SafetyConferencefeaturestrongcontentonoccupationalhealthtopics.Expertsdeliveredhealthandwellbeingrelatedmaterialto330managers,safetyrepresentatives,contractorrepresentativesandfrontlineemployees.TheinclusionofthiscontenttoraisetheprofileofhealthistorecognisethatHealthisequallyasimportantasSafetyinourorganisation.Topicsdeliveredincluded:

>Strategiesforidentifyinganddealingwithstressintheworkplace–Prof.SayeedKhan

>Mindfulness-SeanGillgallon>OccupationalHealthDuties–DuradiamondHealthcare

>DisabilityandInclusion–MartineWright>AvoidingMusculoskeletalComplaints–GrahamCurlewis

>EmployeeAssistanceProgramme-Validium

ToaidthegeneralwellbeingofallourstaffNorthernPowergridhavepartneredwithValidiumandhavecontinuedtopromotetheirEmployeeAssistanceProgramme.Validiumareaprofessionalandindependentemployeeassistanceprovidersupportingover350organisationsintheUK.Validiumoffersaccesstoaconfidential,24-hour,365-days-a-yearresourcedeliveringthehighestqualityclinicalsupportforemotionalissuesandexpertguidanceforpracticalissues.TheEAPallowsemployeestoaddressanyoftheirissuesorconcernsinaconfidentialspaceoutsideoftheworkingenvironment.ThefollowingserviceswillbeavailableundertheEAP:

>legalguidance>health,wellbeingandfamily-careinformation> financialinformation>debtcounselling>telephone,facetofaceande-counselling

Throughout2016wehaveendeavouredtoincludeatleastonetopicalandrelevanthealthorwellbeingitemineachofourendofmonthsafetybrief.TopicscoveredwereselectedonthebasisofeitherinternalNorthernPowergridtrendanalysis(ergonomicsandvibration),seasonalhazards(suchassunexposureandhydration)orGovernment(PublicHealthEngland)campaigns,includingkeyonesarounddiabetes,bloodpressureandheartdisease.

FATIGUE MANAGEMENTIn2016wedevelopedacomprehensivefatiguemanagementpolicy,consultedwidelyviaourCompanyHESACandarecurrentlypreparingtoimplementthepolicythroughoutthebusiness.WorkshopsarescheduledthroughQ22017tocommunicatethepolicyandprocessesformonitoringandcontrolviaourmanagersandsupervisors.

Priortothedevelopmentofthenewpolicy,NorthernPowergriddidnothaveadeclaredmaximumnumberofcontinuousworkinghoursatwhichmanagementactionwouldbetakentocontroltheonsetoffatigue,bothshorttermandcumulativeovermultipleworkingdays.

Nominallythenewpolicyintroducesageneralprincipalthatbeyondthe16hourscontinuousworkingpoint,aclearandagreedmanagementplanmustbeinplacetomanagethehealthandwellbeingofworkersthroughtotheirrestperiod,andthatcumulativefatigueisalsocontrolledviamanagementinterventionifnecessary.KeyprinciplesunderpinningtheproceduresforfatiguemanagementwithinthecompanyaredrivenbythedefinedcriterialaiddownintheWorkingTimeDirective.TheDirectivesetsouttheacceptablelimitsoveraspecified‘timeframe’of52weeks;thetimeframeusedwithinNorthernPowergridis26weeks.Withinthistimeframethereisthepossibilitythatworkingpatternstriggeractionsrequiredtoaddressthepossibilityofanindividualbecomingfatiguedthroughexceedingthelimitsoutlinedintheoverallallowedtimeframe.

Thedefinedcriteriawillestablishtheactionlevelwhich,ifexceeded,willtriggerspecificmanagementactioninallcircumstancestoaddresspotentialfatiguefactors.Thetriggersforestablishingwhenfatigueissuesmaybecomeafactor,duetoanindividual’sworkinghoursorwherefatiguemayultimatelybecomeasafetyissue,willbedependentoftheroleandactivitiesperformedbyeachindividual.Themanagementsystemsinplacemustroutinelymonitorhoursworkedandmustensurebothreactive(timesheetrecording)andproactive(scheduling)system’sprovidesuitableandtimelyinformationtoallowfatigueissuestoberecognisedandactiontobetaken.Officebasedstaffworkingnormalofficehourswillnotrequireanytimemonitoringunlessexceptional,oneoffcircumstanceprevails.

Thenormaltimerecordingrequirementwillnormallyapplytooperationalstaffundertakingregularovertimeandstandbyduties.Forthepurposeofmanagementcontrolcoveredbythispolicy,workingtimeisdefinedastimespentatworkand‘on-the-clock’.Thisincludesanytraveltimetoandfromtheworksiteordepot.Allothertimeispersonaltimewhichwouldconstituteasbeingrestperiods.Whilsttherestperiodsareoutsidethecontroloftheworkenvironment,itmustberealisedthatthelevelofrestandeffectiverecuperationwillvarysignificantlyon

thetimeofdayandindividualcircumstances,andfatigueactionplansmayberequiredandtriggeredatanypointoftheworkingtime.

HEALTH & SAFETY ESSENTIALSDuring2016ScottishPowerwantedtoraisetheprofileof“OccupationalHealth”withinhealthandsafetytoensurethatequalattention,knowledgeandawarenesswasgiventothe“OccupationalHealth”aspectsofworkastheyareto“OccupationalSafety”.

AkeystrategicinitiativewhichsupportedthiswasthelaunchoftheHealth&SafetyEssentials.TheScottishPowerHealthandSafetyteamworkedhardtoengagewithcolleaguesacrossScottishPowertocreateasimplesetofguidingprinciplestopromotepositivebehaviourandattitudestoreduceaccidentsandkeepemployeessafe.


“HEALTH” INTO HEALTH AND SAFETY“Health”isoneofthe5keyHealthandsafetyessentialslaunchedbytheHealthandsafetyDirectorDougWilson.ThisHealthessentialsetsoutthefollowingkeyprinciples:

EDUCATION AND TRAINING ON HEALTH RISKSTheHealthEssentialwaspromotedateveryopportunitytoensureawarenessandeducationregardingthehealthrisksatwork.ThisincludedspecifichealthsessionsbeingdeliveredatApprenticeandGraduateInductions,ResponsiblePersonstraining,TeamBriefs,HealthFairs,andManagerDirectandHealthExpressBulletinsthroughout2016.

ScottishPoweridentifiedthetophealthrisks:MusculoskeletalDisorders(MSDs),Mentalhealthandsedentarylifestyle(obesity,poordietandfitness)throughareviewofsicknessabsencedata.Aprojectplanwasdevelopedtoaddresseachofthe3keyrisksasfollows:

>MSDandphysicalactivityplans>Buildingemotionalresiliencetoensurepositivementalwellbeing

>WellbeingPlanandCardiovascularawareness

WE PROMOTE HEALTH AND WELLBEING, IN AND OUTSIDE WORK

Know the health risks we may be exposed to at work and ensure that we are aware of the controls in place that help protect us.

Don’t ever come to work under the influence of drugs and alcohol

Healthy behaviours help us stay fit for life and fit for work.

WHAT DID SCOTTISH POWER DO:>EarlyreferralprocessforemployeeswithMSDissues;

>ConductedReviewPhysiotherapyTriageprocess;

>ReviewManualHandlingTrainingaspartof“Health”intoHealth&Safety;

>Implementationofnewon-lineworkstationassessmentprocess;

>DevelopedanddeliveredMSDRoadShows;>DevelopedEducationandAwarenessPresentations;

>PromotionofPhysicalActivity;>BuildingEmotionalResiliencetoEnsurePositiveMentalWellbeing.

WHAT DID THE COMPANY DO:>ConductedareviewoftheCorporatepolicyontheManagementofStresssupportedbyadviceandguidancefromOccupationalHealthandHR;

>TheimportanceofearlyinterventionwaspromotedtoensuremanagerstorefertoOccupationalHealthassoonastheyareawareofanystressormentalhealthissues.ReferraltimesweremonitoredbetweenfirstdayofabsenceandappointmentwithOH;

>FacetofacemanagerandemployeetrainingthroughtheEmotionalResilienceworkshopsenabledmanagerstoexplainhowdifferentlevelsofstresscanaffectperformancebothpositivelyandnegatively,andgainanappreciationofthecausesofstress;

>MentallyHealthyWorkplacemodulemadeavailabletoemployeesandmanagerstolearnhowtomanagestressandmentalhealthissuesatwork.

AWellbeingPlanwasputinplacewhichhad2keyelementswhichfocusonlifestylefactorstoreducetheriskofcardiovasculardiseaseandcancer.ScottishPowercontinuedwithitssuccessfulpartnershipwithCancerResearchUKtoraiseawarenessoftheriskofcancerfrompoorlifestyleandbehaviours.

HELD CAMPAIGNS AND ACTIVITIES FOCUSED SPECIFICALLY ON THE FOLLOWING LIFESTYLE ISSUES:>Smokingcessation>RaisedawarenessofLifestyleRisks>KnowYourNumberscampaign>Healthscreeningkiosks>HealthAwarenessroadshows>Managinghealthrisks

The“GreenCard“orPersonalHealthRiskProfile(PHRP)documentsscreeningthatiscarriedoutwithintheOccupationalHealthMonitoringappointment.Thisincludes‘FitnessforRole’assessmentagainstcompanymedicalstandards,legallyrequiredhealthsurveillancerequiredandasassessedbytheActivityRiskControls(ARC)andalsolistsprimarysurveillancei.e.informationonworkplacehazardsandhowtoidentifyproblemsforimmediatereporting.

MusculoskeletalandmentalhealthissuesremainthemainreasonsformanagementreferralstooccupationalhealthandforsicknessabsenceinUKPowerNetworks.Throughoccupationalhealthpartnersandhealthandwellbeingcampaigns,

PUTTING THE H&S ESSENTIALS INTO PRACTICE...

We follow our processes rules and

procedures

We promotehealth and

wellbeing, in and outside

work

We only undertake

work we are competent

to do

We look out for each

other and work as a

team

We think befiore we act

assess and control the

risks


UKPNhasremainedfocussedonthesetwoareasaswellasprovidingfocusonlifestyleriskssuchasalcohol,overallfitnessandcardiovascularhealth.

Keyfocusareasinclude:

>Incorporationofaspectsofmentalhealthfirstaidtrainingintoourstandardemergencyandfullfirstaidrefresherscourses;thishasbeenverywellreceived;

>ProvidingWellbeingChampionsandotherinterestedpartieswithMentalHealthFirstAidtrainingandsupportinganindividualtobecomearecognisedtrainer;

>Ensuringmanagerswhoaresupportingpeoplethroughorganisationalchangesaretrainedinhowtodealwithsuchsituationsandcanoffersupporttothosedirectlyorindirectlyaffected;

>Offeringteamsbitesizedlearningonwellbeingandresilience;

>PromotionofEmployeeAssistanceProgrammeservicesforallemployeesandtheirdependents;

>IntroductionofoptionalmusculoskeletalassessmentsaspartofroutineFitforWorkassessmentsleadingtofasttrackphysiotherapytreatmentinabidtoreduce

thenumberoffuturechroniccases.

Streamliningofmanagementreferralsforconcernsregardingworkstationandvehiclesensuringassessment,physiotherapytreatmentandanyadjustmentsareimplementedmoreefficiently.

AspartofUKPN’sregularreviewofoccupationalhealthstandardsandperformance,dataonfitnessforworkandhealthsurveillanceoutcomesisreviewedaswellasassessmentstandards.EachyearFitnesstoWork(FFW)jobdemandassessmentstakeplacetoensurethestandardssetareappropriateforspecificroles.

TheintroductionofhandhelddevicesthroughoutthebusinesshasledtoareviewandrevisionofDSEtrainingandassessmentprocesseswhicharebeingsupportedbytheintroductionofmusculoskeletalassessmentsaspartoftheroutineFFWassessments.

Focusduringtheyearhasbeenonprovidingmanagerandwellbeingchampiontraining,aswellasraisingawarenesstoallemployeesofthesupportavailablefromindependentserviceproviders(EAP,OH).Ithasbeenayearoftechnologicalchangeandorganisationalchangeandourtradeunionpartnershavebeenencouragedtoundertakestressmanagementsurveysacrossthebusiness.Thesearenowcompleteandajointtaskforceisnowinplacetoreviewtheissuesraised.

Throughout2016wecontinuedwithpositivehealthandwellbeingmessagesandprofessionaladvicetoencourageouremployeestoconsidersustainablyhealthierlifestyles,aswellencouragingtheirpartners,friendsandfamilytodothesame.

UKPNcontinuetomaintainpledgesmadeundertheDepartmentofHealth’sResponsibilityDealtodemonstrateUKPN’scommitmenttosupportthehealthandwellbeingoftheiremployeesaswellasencouragingotherstodo.

Onceagain,andinlinewithotherutilitybasedindustries,musculoskeletalandtoamuchlesserextentmentalhealthandcardiovascularissues,remainthekeyreasonformanagementreferrals,whichhelpedustodevelopkeycampaignstoprovidefocusandsupport.

HealthandWellbeingCampaignsincluded:

NATIONAL GRID’S TOP THREE HEALTH AND WELLBEING RISKS: MusculoskeletalandmentalwellbeingremainNationalGrid’smainreasonforabsenceandunderperformanceduetohealthissuesandwecontinuetofocusoureffortsintheseareas.Wehaveanenduringmentalwellbeingcampaignthatisnowinits5thyearandthiswillcontinuetogrowanddevelopoverthecomingyears.Ourfocusformentalwellbeingthislast12monthshasbeeninthefollowingareas:

1.Supportingandadvisinglinemanagerstohaveconstructiveconversationswithstaff;

2.Promotingcarepathwaysforemployeesandmanagerstofollowtoresolveorfindsupportformentalhealthissues;

3.IncreasingthenumberofemployeeswhohavecompletedMentalHealthFirstAidTraining(over500nowtrained);

4.IntegratinggoodmentalwellbeingpracticeintoHRleadershipcapabilitiesframework.

FormusculoskeletalissueswehaveconcentrateduponreviewingandimprovingourapproachtoDSEandworkstationassessmentsandsupport.

WehaverefreshedthetrainingandassessmentprocessandrevitalisedthenetworkofDSEChampionAssessors.ThenewprocesshasbeentrailedandisduetolaunchinApril2017.Thethirdriskrelatestopublichealthissuesasmoreconsistentlywearestartingtoseechronichealthconditionsassociatedwithweightimpactinguponemployees’abilitytoundertaketheirroleeffectively.

Thisyearwehaveundertakenasubstantialhealthengagementprogrammearounddiabetes,investigatedandintroducedacarepathwayforemployeeswithsignificantweightissuesmanagedthroughOccupationalHealth,andwearelookingtogetemployeesmoreactivebyrunninga300unitfitbittrialthathopefullywilltranslateintoacompanywideprogrammefor2017.

REVIEW HEALTH SURVEILLANCE AND FITNESS TO WORK PROGRAMMESIn2016wereviewedouroccupationalhealthriskprofilesacrossouroperationalfieldbasedworkforce.Wedothisevery5yearsandthenadjustourFitnessforWorkandHealthSurveillanceprogrammestoreflectcurrentriskstatusandanydevelopmentsthatmayhaveoccurred.Thisincludesreviewingestablisheddata,sitevisits,discussionswithsupervisors,operativesandtradeunionsafetyrepresentatives.Ariskmatrixisthencompletedforeachjobroleandthetypeandfrequencyofmedicalassessmentisestablished.

MANAGING MENTAL WELLBEING WecurrentlyhaveaUKMentalWellbeingSteeringGroupwhichdrivesthementalwellbeingprogrammeinNationalGrid.Thisyearwehavefocusseduponthefollowingareas:

1.Supportingemployeesandlinemanagerstomanagementalwellbeingthroughchange(GasDistributionsale);


2.Developingmentalwellbeingmanagementpathwaysoutliningtheprocessthatmanagersorindividualscantaketoaddressmentalwellbeingissuesusinginternalandexternalresources;

3.Buildingarangeofmentalwellbeingresourcestoimproveconversations,undertakeManagementStandardstyperiskassessments,andtheintroductionofaWellnessActionPlan;

4.WorkingwithHRtoreviewtheirleadershipcapabilitiesmatrixandrangeofemployee/managerbasedpoliciestobemorereflectiveofgoodwellbeingpractice.

NationalGrid’sMentalWellbeingCampaigncontinuestodevelopandisanenduringprogrammethatwillrunforseveralyears.Itsaimsaretoaddressthestigmaanddiscriminationintheworkplace,improvelinemanagercapabilitiestomanagetheirownandtheirteam’smentalwellbeing,reviseHRpolicyandpracticeandtocreateacommonunderstandingandlanguagearoundmentalhealthtoencouragemorewellbeingconversations.Specificallyin2016/17wearesupportingthebusinesswiththeirmanagementofchangeapproach,ensuringthatmentalwellbeingiscentraltochange,increasingthenumberofmanagersandemployeesthathaveundertakenMentalHealthFirstAidtraining,anddevelopingmentalwellbeingasalinemanagercapability.WeranspecificpromotionaleventsontheTimetoChangeday(February),duringMentalHealthAwarenessWeek(May)andonWorldMentalHealthDay(October).

OTHER CAMPAIGNS IN 2016:WefocusedoneducatingandriskassessingourworkforceforType2diabetes.Thiswasayearlongcampaignthataimedtoincreaseawarenessofthesignsandsymptoms,itsimpactuponemployeesandtheirperformance,waystomanageorminimisetheriskofcontractingthediseaseandthenthetellingofemployeelifeexperiencesoflivingwithordiscoveringthattheyhadit.943employeeswereidentifiedashavingmediumorhighriskofdevelopingType2Diabetes.

TheElectricityNorthWestHealthandSafetyvalueis“Toprotectourpeople,ourcustomersandourenvironment”.ToachievethisElectricityNorthWesthavecommencedtheimplementationoftheirHealth,SafetyandEnvironmentStrategyfortheRIIO-ED1period2015-2023.

DuringtheyearwehavefocusedonMentalHealth,MusculoskeletalissuesandDrugsandAlcoholasthekeyoccupationalhealthrisks.Thefocusareasweredecideduponbycarryingoutthoroughanalysisofsicknessabsencemonitoringandfeedbackfromsurveyscarriedout.Thesehaveincludedbothinternalandexternalsurveysanddirectstafffeedback.MentalHealth:AseriesofarticleshavebeenpublishedthroughSafetyTeamBriefstohighlightkeyareascovering:

Stresstriggers

>Identifyingsignsofstress> Copingwithstressandwhentogethelp>Accessinghelpforfamily/relationshipconcerns,LifeEssentials,Financial/Legalissues

>Whenstressturnsintodepression>CognitiveBehaviouralTherapy&support

MusculoskeletalHealth:Aspartoftheongoinghealthsurveillanceplan,approximately200operationalstaffattendedwellbeingassessmentsspecificallyformusculoskeletalrelatedhealth.Ongoingimprovementsareunderdevelopmenttoimproveourapproachandsupporttoindividualswithinoperationalandofficeroles,theseinclude:

>Onlineawarenesstrainingforofficestaffonmusculoskeletalriskandgoodpractice

>Onlineawarenesstrainingforstaffinoperationalrolesonmusculoskeletalrisksandgoodworkpractices

>ImprovedDisplayScreenEquipment(DSE)Assessment

DrugsandAlcohol:Thecompanyhavelaunchedaseriesofsafetyinitiativeswhichstartedwiththecompany-wideSafetyGoldenRuleswhichemphasisetheimportancetocomplywiththeDrugsandAlcoholpolicy.Additionalinitiativeshaveincluded:

>ManagementToolBoxTalkstoraiseawareness>TeamBriefstoraiseawareness>Christmascampaignondrivingthedayafterdrinking

HEALTH SURVEILLANCEWecontinuetocarryoutourhealthsurveillanceprogramme.Beforethestartofthelatestcycle,wereviewedourroleprofilesagainstthetypeofhealthsurveillancethatisneededforthepresenttasksundertaken.

Todeterminebestpractice,thebusinessandourcontractpartnersbenchmarkedagainstabluechipmanufacturingcompanytounderstandhowtheyapproachandcarryouthealthsurveillanceandwellbeinginitiativeswithintheirorganisations.Theiroverallaimregardinghealthistoensureallemployeesare100%fituponretirement.

DRUGS AND ALCOHOLWehavecommunicatedthatourdrugsandalcoholpolicyistohelpandsupportemployeeswhomayhaveadrugoralcoholissueandacknowledgetheyhaveaproblem.Wehavealsoimplementedatestingregimeincludingwithcauseandrandomtesting.

MANAGEMENT STANDARDS FOR WORK RELATED STRESSWehavecarriedoutacomprehensiveauditandreviewacrossthecompanywhichalignedwiththestressmanagementstandards.Thishasallowedustoidentifyareasofgoodpracticeandareaswhereimprovementscanbemadeandreviewthecontrolmeasuresinplacetoaddressourworkplacepressureandstresspolicy.Inadditiontotrainingmanagerstoidentifyearlywarningsignsamongstemployees,informationonstressandmentalwellbeingwasmadeavailabletoenableindividualstorecogniseearlytriggerpointsandtechniquestoalleviatesymptoms.Interventionswerewidelypublishedthroughteamsafetybriefings.

RIGHTSTEPSAspartofourwellbeingprogrammeElectricityNorthWesthasteamedupwithRightsteps,partoftheTurningPointgroup,tointroducesupportinitiativesforcolleaguessufferingfrommentalhealthissues.

RightstepsprovideaccesstoCognitiveBehaviouralTherapy(CBT)forcolleaguesexperiencingissuessuchasstress;anxietyordepression;panicdisorders;lowself-esteemorconfidence;obsessivecompulsivedisorderorothermentalhealthconditions.IthasbeenproventhatCBTcanhelppeoplecreatecopingmechanismsinorderthattheycanstayinworkorreturntoworksoonerandthereforewearekeentosupportcolleaguesbybeingabletoofferthis.AccessingCBTthroughtheNationalHealthServicecansometimestakemonths.OurcollaborationwithRightstepsensuresthatcolleaguesarecontactedbyaqualifiedpractitionerwithin48hoursandbeintheprocesstoaccesstelephonesessionsusingCBTandself-helptechniquesquickly.Throughthisprocess,webelievethatwewillbeabletohelptoeitherminimisethechancesofbeingabsentfromwork,orsupportyouinreturningtoworksoonerandbebetterprepared.


Theprogrammefocusesonsupportinimprovingcolleaguehealth.Theserviceisconfidentialandhasbeenusedbyacoupleofourcolleaguesrecently.Thefeedbackfromtheseindividualshasbeenexcellent,suggestingitreallyhelped.

EMPLOYEE ASSISTANCE PROGRAMMEWehavealsopromotedtoourstaffthebenefitsofusingtheemployeeassistanceprogramme.Theserviceisprovidedthroughourpreferredsupplier,HealthManagement,HMAssistandprovidesaconfidentialfreephoneandelectronicaccess,24hoursaday,365daysayear,specialistadviceonarangeofmatterssuchas:

>Family/relationshipmatters>Lifeessentials–childanddependantcare,housingandeducationetc

>Financialadvice>Legaladvice

Theserviceisalsoavailabletoimmediatedependanthouseholdfamilymemberswhoareordinarilyresidentatthesameaddress.Italsoprovidestheopportunityforemployeesincertaincircumstancestoreceivein-personorviatelephonecounsellingsessions;HMAssistcliniciansareexperiencedinprovidingsolution-focusedtherapythatenablesemployeestomaintainorregaincontroloftheirlives.

MENTAL HEALTH AWARENESS SESSIONSTopromotementalhealthawarenesswehavecarriedoutanumberofinformalsessionshostedbyMINDtoraiseawarenessofmentalhealthandwell-being.

BRITAIN’S HEALTHIEST WORKPLACE SURVEYDuring2016wetookpartintheBritain’sHealthiestWorkplaceSurveywithVitality.Theresultshavehelpedustounderstandthehealthandwellbeingprofileofourcolleagues.Theseresultswillassistusinplanningwhatareastoaddressinourfuturewellbeinginitiatives.

AllofthesecasestudieshavebeencondenseddeliberatelyforthepurposeofthisSHEReview.Ifyouwishtofindoutmoreaboutthespecifics,pleasevisitthe‘OccupationalHealth’areaonthePoweringImprovementwebsite.

APPENDIX 1

POWERING IMPROVEMENT COMPANIESPoweringImprovementismanagedanddirectedbytheNationalHealthandSafetyCommittee(HESAC),comprisedofrepresentativesfromEnergyUKandENAelectricitymemberorganisations,theindustrytradeunionsandtheHealthandSafetyExecutive(HSE).

DETAILS OF ENA COMPANIES FORMALLY SUPPORTING POWERING IMPROVEMENT BrookfieldUtilitiesElectricityNorthWestESBNetworksMutualEnergyNationalGridNorthernPowergridNorthernIrelandElectricityNetworksScottishPowerEnergyNetworksScottishandSouthernElectricityNetworksUKPowerNetworksWesternPowerDistribution

DETAILS OF ENERGY UK COMPANIES FORMALLY SUPPORTING POWERING IMPROVEMENT AlstomBritishGasCentricaDoosanPowerDraxPowerE.ONUKEDFEnergyESBGEManxElectricityRWEnpowerScottishPowerSSE

DETAILS OF TRADE UNIONS FORMALLY SUPPORTING POWERING IMPROVEMENT GMBProspectUnisonUnite


APPENDIX 2

CHAMPIONGeoffEarlNorthernPowergrid

MEMBERS OF THE POWERING IMPROVEMENT STRATEGY STEERING GROUPPeterMcCormick Powering Improvement Coordinator (Chair)DavidLefever HSEPeterVujanic UKPower NetworksLeeWallace WesternPower DistributionRichardGough Scottishand Southern Electricity NetworksSarahPage ProspectBudHudspith UniteJamieReeve ENAMikeLeppard ENATanishaBeebee EnergyUK

MEMBERS OF ENA OCCUPATIONAL HEALTH COMMITTEEIanLawless Electricity NorthWestAndyBuxton NationalGridGeoffEarl Northern Powergrid(Chair)HalSteele NIENetworksCharlotteMitchell Scottishand Southern Electricity NetworksMarkCampion Scottishand Southern Electricity NetworksVickyPhillips ScottishPower EnergyNetworksDebbieSharples-Mangan WesternPower DistributionDavidHallam WesternPower DistributionDawnMcDonald UKPower NetworksSharonWigfull UKPower NetworksSarahPage Prospect

DebbieShaples-Mangan(WPD)DavidHallam(WPD)

GeoffEarl(NPg)

CharlotteMitchell(SSE)MarkCampion(SSE)

VickyPhillips(SPEN)

SharonWigfull&DawnMcDonald(UKPN)

IanLawless(ENW)

HalSteele(NIENetworks)

AndyBuxton(NationalGrid)

JamieReeve&MikeLeppard(ENA)

Forfurtherinformationseewww.poweringimprovement.org

PARTNERS

EnergyNetworksAssociation(ENA)isthevoiceoftheNetworks.TheindustrybodyfortheUKelectricitytransmissionanddistributioncompanies.

EnergyUKisthetradeassociationfortheUKelectricitygenerationcompanies.

TRADE UNIONS

GMBProspectUnisonUnite

GOVERNANCE

PoweringImprovementismanagedanddirectedbyNationalHealth,SafetyandEnvironmentCommittee(HESAC)comprisingrepresentativesfromEnergyUKandENAmembercompanies,theindustrytradeunions(GMB,Prospect,UnisonandUnite)andHSE.

ExecutivedecisionsonbehalfofENAmembercompaniesrestwiththeENASHECommitteeandultimatelytheENABoard.

ExecutivedecisionsonbehalfofEnergyUKcompaniesrestwiththeEnergyUKHealthandSafetyForum,SafetyLeadersGroupandultimatelytheEnergyUKBoard.

annual progress report managing occupational€¦ · 06 annual progress report and she review 2016...

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