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ANNUAL GENERAL MEETING

AGENDA2

➢Guests Arrive

➢Chair Welcome

➢Overview of the past 12 months and forthcoming year

➢Adoption of Board of Directors and Accounts

➢Q & A and AOB

➢Networking and drinks

OBJECTIVES

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PROJECTS AND OVERVIEW

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Community CleaningThe BID manages regular additional cleaning, above andbeyond the statutory duties of local authorities, including deepcleaning of pavements within the BID area and removingchewing gum as well as graffiti removal.

Saving Business MoneyThe BID will be launching a new Savings and AdvisoryService for BID members. This will be offered inpartnership with Full Utilities.

Christmas LightsHampstead Village’s Christmas lighting is providedby the BID and each year we upgrade and expandthe scheme to illuminate new areas.

Flower BasketsThe BID has installed 85 floral hangingbaskets across the BID area each year toenhance the appearance of the village.

Christmas FestivalThe BID puts on Hampstead’s Christmas Festival. This isan opportunity for residents and guests to come totogether to celebrate the festive season.

MarketingA wide range of marketing initiatives areused to promote Hampstead Village as adestination.

CommunicationsWe like to connect with local businesses face-to-face, but wealso use a range of media to keep BID members and associatedparties as well as the press up to date with our activities.

Collaboration and LobbyingWe understand Hampstead is a thriving and bustling community forworkers and managers. That is why the BID is always working with thevarious resident and cultural groups in order to provide a clear voicefor Hampstead at all levels.

Summer FestivalThe BID also supports the HampsteadSummer Festival in the village withsponsorship which is used to promote thevillage.

Village AmbassadorHampstead Village BID recentlycommenced a three-month trialpartnership with The Welcome People toappoint a Village Ambassador forHampstead.

Waste and Recycling ScemeFirst Mile, in partnership with HampsteadVillage BID, will provide businesses in the BIDarea discounted general waste and recyclingservices.

Discounted Van HireHampstead Village BID members who sign upand mention the BID will get a discount to useZipcar services.

BUSINESS SUPPORT£11,922

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Waste and Recycling Scheme

First Mile, in partnership with Hampstead

Village BID, will provide businesses in the

BID area 20% off their general waste and

recycling services with an extra 33% off

their cardboard recycling.

This partnership will help lower

congestion, improve air quality, improve

recycling rates, and reduce the number

of bags on our pavements.

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Pricing 2019/2020

& 2020/2021

Hampstead

Village Price

First Mile List

Price

Saving

Medium Rubbish

Sack

£1.20 £1.50 20%

Medium Mixed

Recycling Sack

£1.08 £1.35 20%

Large Mixed

Recycling Sack

£1.38 £1.72 20%

Cardboard

Recycling Sticker

£0.90 £1.35 33%

Discounted Van Hire

Hampstead Village BID members who sign up and mention the BID will get a discount to use Zipcar services.

Join and get £30 driving credit as well as exclusive business benefits: 3,000 cars & vans across London parked near your home or office, on-demand access 24/7, save money with up to 29% off driving rates, add unlimited drivers to your account, fuel, insurance, Congestion Charge incl., and dedicated business support team.

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Discounted or Free

Training

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Social Media First aid Manual Handling

Fire Safety Fire Marshal Work at Height & Ladder Safety

Asbestos Awareness

Hazardous Substances

(CoSHH awareness)

Food Safety Level 2

Managing Health and Safety

Hampstead Village BID is providing a series of

free and heavily subsidised training courses

for employees of BID businesses to undertake.

Collaboration and

Lobbying

We understand Hampstead is a thriving and bustling community for workers and managers.

That is why the BID is always working with the various resident and cultural groups in order to provide a clear voice for Hampstead at all levels.

This includes lobbying on behalf of businesses to Camden Council, City Hall, and central Government.

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Working Together for Hampstead

Savings and Advisory

Service

The BID will be launching a new Savings and Advisory Service for BID members in partnership with Full Utilities.

With Full Utilities expertise, the service provided across a whole range of core costs including electricity, gas, water, merchant card services and insurance policies. Many BID members may even be able to recoup the full cost of their BID levy by using this service.

There is no fee or obligation to sign up – so why not see if we can help you to save money in your business? Download the Savings and Advisory Service Brochure to find out more or contact: marcos@hampsteadvillagelondon.com.

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MARKETING AND EVENTS£84,551

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Communications

We like to connect with local businesses face-to-face, but we also use a range of media to keep BID members and associated parties as well as the press up to date with our activities.

We send a monthly newsletter to our BID members and regular consumer newsletter to residents and visitors to Hampstead.

To subscribe and keep updated on the latest BID projects, services and events, please enter your details in the signup form on our homepage or contact: marcos@hampsteadvillagelondon.com.

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Marketing

Our GOALS: to publish content that will increase the

footfall within Hampstead Village; to reach the largest

audience as possible to build area awareness; and to

act as a platform and hub for all local happenings

We’ve executed this by…

Creating a strong online presence with a regular

posting pattern and active community engagement

Amending the overall aesthetic and positioning to

better capture HV and the businesses within it

Running highly engaging and unique content

features (i.e. competitions, in the kitchen at The

Duke, how to create an arrangement with S&G

Flowers, property tour with Stella Lange etc.)

Launching a series of ‘Area Guides’ to highlight

some smaller/more hidden streets

Launching a consumer-facing newsletter (a new

platform/channel for HVBID)

Trialing digital advertising to targeted audiences18

BY THE NUMBERSKPIs since 13 March 2019; accurate as of 21 October 2019

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+1,823+63% overall Instagram

followers

+495+396% overall

Facebook followers

150Businesses featured

over 90 days

703,135Reach over 6 months

1,200Avg. reach/

Tweet

Christmas Festival

The BID puts on Hampstead’s Christmas Festival. This is an opportunity for residents and guests to come to together to celebrate the festive season.

This will be the third year the BID has put on the festival and it promises to be even better than previous years.

The festival has garnered popularity not just in Hampstead but across London you can view previous articles in the Evening Standard and Ham & High.

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Hampstead Summer

Festival

As well as delivering our own events, the

BID supports the Hampstead Summer

Festival in the village with sponsorship

which is used to promote the village.

The Summer Festival is an annual event

which highlights the various business

offers, activities, and events over the

summer period.

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Hampstead Visitor

Map

The Hampstead Visitor Map will be an

opportunity for tourists and residents to

explore our vibrant village.

The map will be a basis for future maps

which will highlight the various shops,

restaurants, and museums in the village.

The map will be available online on our

website (hampsteadvillagelondon.com),

in participating businesses, and at the

Hampstead tube station.

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PUBLIC REALM,ENVIRONMENT AND PARKING

£98,574

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Community Cleaning

The BID manages regular additional cleaning, above and beyond the statutory duties of local authorities, including deep cleaning of pavements within the BID area and removing chewing gum as well as graffiti removal.

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BY THE NUMBERS

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15,000Pieces of gum removed

2018/2019 3,000 sq/mpavement jet washed

2018/201990Areas of graffiti

removed in 2 months 208Hours of cleaning

2018/2019

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Public Realm

Improvements

The BID has also supported public realm

enhancements such as the addition of the

diagonal crossing at the junction of Heath

Street and High Street. We also continue

to comment and are consulted on any

projects by Camden Council or TfL

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Floral Displays

The BID provides over 85 floral hanging

baskets across the BID area each year to

enhance the appearance of the village.

The floral baskets are put up in May and

stay up until late September.

The BID is looking to also install winter

baskets to ensure our village is looking

great all year round.

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Village Ambassador

The Village Ambassador will be a friendly face for all those who visit Hampstead Village.

Ambassadors have extensive experience of customer service and hospitality in other London areas will be a knowledgeable and friendly on-street presence in the Village, able to assist visitors who are looking for a business or specific area and will also be able to recommend new and exciting places to explore.

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BY THE NUMBERS

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+870 visitors

welcomed

BY THE NUMBERS

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+400

reported

rubbish to

Camden

BY THE NUMBERS

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+90 reported

graffiti or

environmental

problems

Christmas Lights

Hampstead Village’s Christmas lighting is

provided by the BID and each year we

upgrade and expand the scheme to

illuminate new areas.

We cover all installation and maintenance

costs to ensure that the village looks

magical during the festive season.

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AGENDA35

➢ Guests Arrive

➢ Chair Welcome

➢ Overview of the past 12 months and forthcoming year

➢ Adoption of Board of Directors and Accounts

➢ Q & A and AOB

➢ Networking and drinks

ACCOUNTS

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ELECTION OF DIRECTORS

Philip Matthews (Co-Chair)The Hampstead Butcher & Providore(Retail – Food & Drink)

Els Bauer (Co-Chair)Stella Lange (Services – Estate Agent)

Andrew LaveryStreathers (Services – Legal)

Tilak PatelLords of Notting Hill (Retail – Homeware)

Justin KowbelBorough Kitchen (Retail – Kitchenware)

Jeremy KarpelTK International (Services – Estate Agent)

Gregory PerkinsPerkins Cleaners (Retail – Dry Cleaners)

Romy MillerGail’s (Restaurants and Cafes)

Karen HowellMad Lillies (Services – Salons & Beauty)

Nick MolluraVilla Bianca Group (Restaurants and Cafes)

Fred KindallFred’s Gym (Clubs and Gym Premises)

Laura MedlockFrench and Corry (Services)

VACANT

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GET IN TOUCH

If you have any questions or suggestions about any of the projects

the Hampstead Village BID is undertaking do not hesitate to get in

touch!

The BID is active on social media to promote our members within

the BID area and you can follow us and engage with us

on Facebook, Instagram, LinkedIn and Twitter.

Marcos Gold

BID Manager

marcos@hampsteadvillagelondon.com

www.hampsteadvillagelondon.com

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