annex j3 newcastle turnaround strategies (nntas)
TRANSCRIPT
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8/3/2019 Annex J3 Newcastle Turnaround Strategies (NNTAS)
1/26
NEWCASTLE MUNICIPALITY
DRAFT TURNAROUND STRATEGY 2010
No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010
Target for
December2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
1 BASICSERVICEDELIVER
Y
Access to Water Funding Lack of funding(Limitedallocation fromfunders& internalfund)
Report onfundingoptions foreradication ofbacklogs frominternal fundsanddevelopmentof WCDM
Develop &implement WaterConservation andDemandManagement Plan
COGTA(MIG) &DWA to considerincreasingallocation perbus. Planssubmitted
SEDsTechnical and
Finance
2 BASICSERVICE
DELIVERY
Access to Water Eradication ofbacklog
26% Backlogs 11%eradication of
backlogs
Installation ofstandpipes within
200m from eachhousehold
DWA & MIG toprovide/allocate
more fundingper bus. Planssubmitted
Mr Ncube R0.6m R300m
3 BASICSERVICEDELIVERY
Access to Water Water loss No WCDM andwater balance
Final WCDMPlan
Develop &implement WaterConservation andDemandManagement Plan
DWA toconsider fundingsupport
R3m R15m
4 BASICSERVICEDELIVERY
Access to Water Service levelagreement(SLA) not inplace for WSP,
NM & SemeMunicipality
Outdated SLA withWSP & NO SLA forSeme Municipality.
Completereview for allSLA
Review all SLA COGTA tofinalise sect.78processes
Mr Ncube/MNkosi
5 BASICSERVICEDELIVERY
Access to
Sanitation
Verification ofbaselineinformation
Draft CIP Verification of
Baseline
information in
Draft CIP
Conduct aComprehensiveBacklog Study forall basic services
Cogta andStatsa toconsider fundingBacklog Study
SED:Planning R3m
6 BASICSERVICEDELIVERY
Access to
Sanitation
Eradication ofbacklog
27,3% backlogs 10%
eradication of
Installation of VIPsin rural areas
DWA to considerprovide/allocatemore fundingper bus. Planssubmitted
R1,5m R45m
NNTAS 2010 (DRAFT) Page 1
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
backlogs throughRegional BulkServices Grant
7 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
Management
Information
System(water
management
systems) for
WSP
Service Level
Agreement
outdated for WSP
Task Team to
submit
recommendati
ons on the
review of the
SLA with WSP
Review
arrangements with
regards to water
service provision
Mr Ncube/M
Nkosi
8 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
Lack of
strategic
alignment
between WSA
and WSP
Business Plan
from WSP
(SP2030)outdated/
not in place
Business Plan
reviewed
100%
Implement
Business Plan
MEC to finalise
recommendation
s regarding
intervention at
Uthukela Water
9 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
Non
compliance
with reporting
requirements
by Entity
Ad hoc reporting
by Entity
Final PMS for
WSP by July
2010
Develop and
Implement PMS for
Entity
10 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
Outdated
WSDP (Last
reviewed in
2006)
Draft WSDP Finalise WSDP Finalise and
Implement WSDP
(to include
rehabilitation of
infrastructure)
MIG to
increasing
funding for new
projects
Mr Ncube
DWA /Cogta to
assist with
Technical and
Financial
Support
R215
000
R45m
11 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
Insufficient
provision in
Budget for
Operating and
Deteriorating
condition of main
bulk line
Investigate
options
regarding Bulk
supply line
from
Install new bulk
supply line from
Ntshingwayo Dam
DWA to consider
funding of
project on
submission of a
R30m
NNTAS 2010 (DRAFT) Page 2
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
sanitation Maintenance Ntshingwayo business plan
12 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
No
maintenance
program in
place
Ad hoc
maintenance plans
by WSP
Maintenance
Program
(Planned and
Preventative
Plan/Framewor
k)
To develop and
implement a
Maintenance
Program( Planned
and Preventative
Framework)
Cogta to assist
to technical
support
WSA Manager
: N Ncube
13 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
High Water
loss
High Water loss Final WCDM Implement WCDM Mr Ncube R3m R15m
14 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
Insufficient
capacity of
infrastructure
Ingress of
stormwater into
sewer
Research and
analysis of
results and
costing
Upgrade
infrastructure
15 BASIC
SERVICE
DELIVERY
Management
and
maintenance of
water and
sanitation
Lack of policy
and and
bylaws for
infrastructure
development
Ad hoc upgrade of
infrastructure
based on
development
demands
Develop
Infrastructure
Development
Policies/Bylaw
s
Develop
Infrastructure
Development
Policies/Bylaws
M Nkosi
Legal Services
16 BASIC
SERVICE
DELIVERY
Access toelectricity
Accuracy of
household
data
No Market
survey
Out of Munics
5560 Households
(100%) backlogs
(areas include
Ingogo 600,
Rooipoint 800,
Charlestown 1500,
Bosworth 500),
500 (9%)
yr2010
2000 (36%)
yr2011
DOE funding
applications need
to be submitted
DOE and Eskom
technical
support
S Dube R7.358m R70m
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
license area
demand
High Eskom
Budget. Of
R13000 a
connection
Siyahlalala 1000,
Soul City Mad Sec
3 60, Dry Cut 500,
Ingqayizivele 600)
1860 (33%)
yr2012
1200(22%)yr
2013
17 BASIC
SERVICE
DELIVERY
Access toElectricity
RiversideCapacity to bedoubled
Insufficient
capacity in the
industrial area
100% Capacity To maintain
100% capacity
To increase to
200% Capacity by
installing a
20MVA
transformer and
substation
Municipal
Manager and
CFO to fast track
approval of Bid
P Haripersad R12 m
18 BASIC
SERVICE
DELIVERY
Access toElectricity
Formosa
Capacity to be
increased
Insufficient
capacity for
expansion
100% 128% To increase
capacity at
Formosa
None P Haripersad R1.2 m R4 m
19 BASIC
SERVICE
DELIVERY
Access tolighting
High Mast Lights
Capacity -Unlit
areas
Eskom license
area
150 High Masts 18 at year end To insta ll High
Mast Lights in line
with allocated
budget
To improve turn
around time for
installation of High
Mast Lights
None P Haripersad R3,2m R10m
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
BASIC
SERVICE
Access to FBE Roll out of Free BasicElectricity inESKOMLicence Area
Communities not
benfitting from
FBE Subsidy
through ESKOM
Initiated
engagements with
ESKOM to resolve
the matter
Formalise a
data base of
beneficiaries
in ESKOM
License area ,
aligned to
Indigent
Register of
Newcastle
municipality
Finalise roll out of
FBE through
ESKOM
DOE and ESKOM
to render
technical and
financial support
P Haripersad
Access toElectricity(Infills)
Infills in
ESKOM
License area
require
electrification
Infill beneficiaries
in ESKOM Licence
area not electrifies
Formalise
database of all
existing Infills
for
electrification
Engage ESKOM
for roll-out of
electrification for
Infills
Review of ESDP to
include Infills
DOE and ESKOM
to consider
Business Plan for
Infrastructure
Upgrade
P Haripersad
20 BASIC
SERVICE
DELIVERY
ManagementandMaintenance ofelectricityinfrastructure
Staff shortage
Cable faults &
theft are
variables
Old municipal
fleet
30% of budget 50%
90%-100%
end finance
year
To fill critical posts
in line with revised
structure
To eliminate
uncertainty by
enforcing security
measures
MM and CFO to
fast track
prioritization of
critical posts
To engage
Community
Services
(Security
Section)
P Haripersad To be
confirme
d and
allocate
d
through
prioritisa
tion on
2010/11
provisio
NNTAS 2010 (DRAFT) Page 5
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
n
21 BASIC
SERVICE
DELIVERY
Access to roads(new)
Funding Lack of funding
(Ltd allocation
from funders &
internal fund
Annually Submit
additional
business plans to
relevant funding
authorities
Cogta (MIG) to
consider
increasing
allocations
based on
backlogs
Mr V Khumalo R 62 m Total of
all
Infrastru
ctural
projects
22 BASIC
SERVICE
DELIVERY
Access to roads(new)
Backlogs
eradication
735 km backlog 15 k m to be
eradicated
Submit BP for
approval to MIG
CoGTA-Mig for
increasing
allocation
Mr V Khumalo R 32 m R 1,728
b
23 BASIC
SERVICE
DELIVERY
Management
and
Maintenance of
roads
Funding Lack of funding
(ltd allocation
Municipality)
An increase
internal
funding
Increase allocation
through collecting
of rates &taxes
DOT to upgrade
their Gravel
District Road
Mr S Dube
24 BASIC
SERVICE
DELIVERY
Management
and
Maintenance of
roads
Roadsmaintenance
1 297 km existinggravel & tarred
649 km graveland tarredroads to bemaintained
To purchase newgrader for gravelroadsmaintenance
DOT- possiblehandover ofnewlyconstructedgravel roadsthem
Mr J Thulasee R 19m R 180 m
Installation of
Speed Humps
High Accidents
rates due tospeeding
Budget allocation
of R600k to installspeed humps
60 Speed
Humps to beinstalled
All future new
roadsinfrastructure toinclude speedhumps inspecifications anddesigns
Roll out ofprogram forinstallation ofspeed humps inpotential accidentzones
Director :
Civils
R600k R600k
pa
25 BASIC % MIG Non- 51 % spent 70 % targeted Appointment of Engagement V Khumalo R 62m Total
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
SERVICEDELIVERY
expenditure performanceof appointedcontractors
expenditureon MIGallocation
competentconsultants and/orOfficials
Improving contractmanagement andcashflowmanagement
Ensure 100% ofMIG expenditureannually
with Cogta (MIG)and DWAregarding reviewof policies on theappointment ofconsultants forprojects
requiredfrom MIG
R 1,7b
26 BASICSERVICEDELIVERY
IncompleteConsolidatedInfrastructurePlan
IncompleteinfrastructurePlan
Finalise CIPthrough DBSAdeployee throughSiyenza Manje
Siyenza Manjehas deployedGert to assistwith all DBSAreports
Infrastructuredevelopment Planand high prioritysector plans
DBSA toconsider fundingof CIP
SED :TechnicalServices
27 BASIC
SERVICE
DELIVERY
Under-
capacitated PMUStrengthening
of the PMU
90% positionfilled byDecember2010
Identify fundingthrough grants toincrease capacityand engageNational MIG onproposed businessplan
28 BASIC
SERVICE
DELIVERY
Counter funding
for MIG Projects
Limited
internal funds
to address
demands/back
log
To investigateVAT Claimedto top up toprojects
Source Additionalfunding tosupplement MIGAllocations
Cogta to assistand advise
SED :Technical /BTO
To investigatethe 14%contributionfor consultantsto be injectedinto projectwhere internalcapacity isavailable
29 BASIC
SERVICE
Fleet Old fleet
(Average 20
Low turn around
time for repairs to
Report on
Fleet
Implementing
Fleet Management
PraveshHaripersad
R2.5m
NNTAS 2010 (DRAFT) Page 7
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
DELIVERY Managementyear life for
vehicles)
vehicles,
replacement of
vehicles to slow
Management
OptionsSystem
30 BASIC
SERVICE
DELIVERY
Skills
developmentScarcity of
artisans &
apprenticeship
and scarce
skills
Capacity
constraints iro of
artisans &
apprentices
Recommendat
ions on
training
options to
EXCO
Investigate option
of Practical
Experential
Training in
consultation with
FET
DoE to rendersupport
T Mjilo/AllSEDs
31 BASIC
SERVICE
DELIVERY
Skills
development
Assessments
in terms of
RPL (Phased
approach)
Finalise RPL
process
32 BASIC
SERVICE
DELIVERY
Transfer of
electricity to
REDS
REDS -
revenue loss
and impact on
Financial
viability
Ring fencing
process Finalised
Quarterly Reports
on Status of Reds
to EXCO
NERSA to adviseon roll out ofREDS
P Haripersad
33 BASIC
SERVICE
DELIVERY
Stormwater
No Storm
Water MasterPlan
Provision on
budget for2010/11
Finalise Storm
Water Master
Plan for
Newcastle and
Madadeni
areas
Finalise and
implement
Stormwater
Master Plan for
entire municipal
area
DBSA andCogta(MIG) to
considerBusiness Plan
R100000.00
R50m
34 BASIC
SERVICE
DELIVERY
Infrastructure
development for
new
developments
No Bulk water
contributions
for new
developments
Bulk water
contributions
for new
developments
Investigate best
practice for
implementation
M Nkosi Legal/ WSA
Manager
NNTAS 2010 (DRAFT) Page 8
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
35 BASIC
SERVICE
DELIVERY
Fire hydrant
maintenance
and installation
in previously
unserviced areas
Fire hydrants -
Poorly
maintained /
non-existent /
un-serviced
areas
Draft Plan for
Fire Hydrants
To develop an
maintenance and
provision plan for
Fire Hydrants
WSA Manager In house
36 BASIC
SERVICE
DELIVERY
Refuse removaland solid wastedisposal
Serious
Challenges
Currently 55
thousand
households-
inclusive of
businesses
55 000
households
(inclusive of
business)
Procurement of
additional fleet
and recruitment of
additional staff
None N Swanepoel :
Superintendan
t Waste
Removal
????? R60
million
37 BASIC
SERVICE
DELIVERY
Maintenance
of current
service
Site is
reaching
design life
Alternative
Technology for
Waste
reduction
Closure of existing
site and
Identification and
permitting of a
new landfill site
None T.Kelly
:Superintenda
nt Waste
Removal
R15
million
38 BASIC
SERVICE
DELIVERYParking Meter
Revenue
Loss of
parking meter
revenue
Service Provider
abandoned site
Parking meters not
functioning
Re-instate
parking meter
service
Investigate options
for re-instating
parking meter
service
H Zungu Chief
: Traffic
39 BASIC
SERVICE
DELIVERY
Unfunded
mandates
S 84 functions
Transfer of
functions to
the District
Negotiations
through Provincial
Task
Team(Environmen
tal Health)
Finalise Share
Service
Agreements
with the ADM
Finalise Share
Service
Agreements with
the ADM
SALGA(KZN) to
submit
directives
regarding
transfer of
health functions
MEC (Health) to
Municipal
Manager and
COO
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
fast track
response on
transfer of
Health
Provincial Cogta
to respond to
request made in
2009
Cemeteries
Cemetery
space
becoming
exhausted
To develop a
comprehensive
cemetery plan
Amajuba District
Municipality to
consider funding
/ transferring
function
R500 00
40 SPATIAL
AND
ENVIRONM
ENT
Access to waterand sanitation,electricity,refuse removaland roads
Non Alignmentof basicservicesprovision tohousingdevelopment
SDF not covering
the entire
Municipal area.
(Housing backlog
estimated at 30
000 units)
Approved
Local Area
Development
Plan for
Kilbarchan
Ingagane
Balangeich
Identify
another Local
Area for
Spatial
Development
Framework
planning
Undertake SDF
review.
SDF to be
implemented
incrementally
Annual review.
Facilitate
approvals by
Province
Appoint project
and programme
managers for
implementing
approved projects.
Implement
approved projects.
Annual review of
Department ofHumanSettlements tospeed upapproval ofhousing projects
InternalDepartments toinclude service
provision indepartmentalplans and co-ordinationthrough Co-ordinationCommittee
E.Nyathikazi/SED Technicall
Services
Funded
by
Provinci
al
Departm
ent of
Human
Settleme
nts
Operatio
nal
budget
to be
confirme
d
NNTAS 2010 (DRAFT) Page 10
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
Implementatio
n of funded
housing
projects.
Review of
Housing
Sector Plan
the Housing Sector
41 Formalization of informalsettlements(What isrequired i.r.o.township
formalization,basic servicesand housing)
No info Planning and
settlements design
stages with
respect to
Siyahlala la, JBC,
H39, Khathide
Rural project.
Settlements
Establishment
Applications
submission
Detailed layout
planning
Identify areas for
infill and
Greenfield
development
Approval of PLS
applications by
Human
Settlements
Department:
Provincial
M.O. Shozi R500k In-house
42 LED Alignment ofLED Strategy toLocal, Provincialand NationalPrograms
Alignment withotherinitiatives, e.g.URP, andimplementation of LEDproposals.
There is astrategy in place
Reviewed LEDStrategy
Annual Review ofLED strategy toaddress alignmentwith URP andother provincialand nationalstrategies
N/A F. Alberts R400k
43 LED LED Plan alignedto the PGDS and
adopted byCouncil
Alignmentneeds to be
ascertained.
LED Strategyaligned to PGDS
and Adopted byCouncil
Reviewed LEDStrategy
Annual Review ofLED strategy to
address alignmentwith URP andother provincialand nationalstrategies
N/A F. Alberts
44 LED LED Directorateneeds to be re-engineered andcapacitated
Lack ofcapacity toaddress alllocal economicdevelopmentchallenges
Finalizing UnitStructure
Appointmentof LEDManager(critical posts)
Appointment MM and CFO toprioritize criticalposts
E. Nyathikazi R540k
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
45 LED Increase focuson tourism as
one of the keypotential localeconomicdevelopmentdrivers
Tourismfunction done
externally
Report submittedfor the
incorporation ofthe Tourism unit tothe Municipality
Incorporatethe Tourism
unit into theMunicipality
Incorporate theTourism unit into
the Municipality
MM to consideruntilization of
funds for criticalposts
E Nyathikazi/TMjilo
R500k
46 BASIC
SERVICE
DELIVERY
Housing Delivery Housing need
and associated
backlogs
growing
rapidly and
not being
addressed
effectively
Busy packagingprojects involving21760 households;i.e. Siyahlala la(1200),Emawozeni (150),H39 (2000),Osizweni E PhaseII (1240), OsizweniIII (670), Khathiderural housing(1500) and JBC(15 000)
Identifying and/oracquiring moreland for housingdevelopment
Servicing suitablemunicipal ownedland for middleincome housingand releasing it
Implementatio
n of funded
housing
projects
Re-
engineering
of housingdelivery
processes.
Initiate green
field
development.
Identify land
for infill
development
and release of
municipal
owned land for
middle income
development.
Have in place
a fully
functional and
updated
housing data-
Appoint project
and programme
managers for
implementing
approved projects.
Identify andrelease land for
various incomegroup and varioushousing forms
Finalise LandDisposal Policy(Investigateoptions for therelease of landbelow marketvalue to cater forvarying incomecategories)
Set-up andmaintain housingdata base
MM S. Mkhize
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
base
47 BASIC
SERVICE
DELIVERY
Tenure upgrade
Process of
transferring
state
provided
houses to
beneficiaries
too slow
Significant numberof Beneficiaries ofgovernmenthousing schemesstill do not havefull title overproperties theyoccupy
Finalize EEDBS
implementatio
n
Assign morepeople in EEDBSand estate section
AccelerateImplementation ofEEDBS
MM K. kubheka
48 LED
SMME
Development
SMME
Development
should be part
and parcels of
the economic
development
strategy.
SMMEdevelopmentcurrentlyundertaken on anad hoc basis
Development
of an SMME
Framework
MainstreamingSMMEdevelopmentwithin theorganization
N/A F Alberts
49 LED Implement
"Sebenzel
iKhaya"
program
Implement"Sebenzel iKhaya"program as acomponent ofSMMEdevelopment
N/A EJ Nyathikaziand S Dube
R100k
50 GoodGovernance andPublicParticipation
Functionality ofWardCommittees
Wards
established
insufficient
human and
financial
support for
functionality.
No mechanism
to participate
in municipal
matters,
All 31 wards are
now functional.
Currently only one
municipal official
is responsible to
service 31 wards.
Public
Participation
Unit needs
additional
staff.
Quarterly
Reports on
Ward
Committees to
be tabled to
Council and
Ward Committee
reports to be
Ensure that the
full functionality,
effectiveness is
sustained.
Continuous
training about
COGTAs
Intervention
Mthi Mduna
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
(reporting to
council and
feed back to
communities)
There still has no
mechanism to
participate in
Municipal matters.
Currently the ward
committee reports
go as far as the
COO but not to
Council.
feedback.
Improve the
relationship
between Ward
Commitees
and Ward
Councillors.
roles and
responsibilities
51 Broader publicparticipationpolicies andplans
(Implementedframework)
No framework Draft Framework. Review andAdopted.
Implementatio
nCommences
Reviewimplementation
Engage otherStakeholderse.g. NGO andCBOs.
Mthi Mduna
52 PublicCommunicationsystems
No info Media (Press
releases).
Ward Committee
Ward public
meetings
IDP Forums
Investigate the
financial
implication of
extending
communication via
the national radio
Not applicable.
Improve
feedback
Revisit/Reprior
itise the draft
budget by May
2010
Improve feedback
mechanism.
Strengthen the
relationship with
the media.
Provide feedback
mechanism
processes.
Review the
organogram of the
Public Relations
Unit.
None Siza
53 Complaintsmanagementsystems
No customersatisfactionsurvey
Not available Set up a callcentre
Customersatisfactionsurvey, every twoyears.
COGTA,
Office of the
Siza Ntombela
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
Review theeffectiveness of
the call centre.
Premier.
54 Front DeskInterface
Customercomplaints
Through enquiriesdesk. Continuousstaff training onBatho Peleprinciples.
DraftingGenericCustomer CarePolicy
Monitor Feedbackfrom Communitiesthrough customersurvey reports.
Internal Process Siza Ntombela
55 Appointment of CDWs vs.number of wards
Not all wardshave CDWsand no formallinks.
Councilopinion CDWs
notaccountable tothem as theyare part ofProvince butshould betransferred tomunicipalityaccountable toManager forPublicparticipation.
There are only 4CDW for 31 Wardswhich are sharedwith other sectorDepts.
No control over
CDWs.
Investigate theCadre systemfor Newcastle
Engage othersectors for sharedresources.
Sharedresources withother sectors.
ExamplePremiersflagship
programmes
Mthi Mduna
56 Good
Governanc
e andPublic
Participati
on
Stability ofCouncil
Relationshipbetweenparties is poordue to powerstruggle,resulting indistrust andwalk outs.
Does notfunction as acooperativestructurerather withindividualissues.
The politicalclimate hasstabilised.
To get input fromCouncil.
Get MEC s Officeto intervene,through IGRmeetings.
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
NoRelationship
with District
57 Delegation of functionsbetween politicalandadministration
No delegations
There is aperceptionthat politicshas filtereddown to theadministration
Draft delegation
Council
Approved byCouncil
Finalise thedelegation policyandimplementationwith annualreview.
COGTA andProvincial
Treasury
Manager LegalService M.
Nkosi
58 Training of Councillors
Council toidentifytraining needs
Need forcouncillors tounderstandtheadministration.
Planning theworkshop on Rolesand Responsibility
Roles andresponsibilitywork shop in
Feb 2010
Continuous annualworkshop on roles,responsibility and
protocol
COGTA andWhips
MrHauptfleisch
59 CouncillorOversightFramework(functioningscopa)
Does not havea oversightframework.Cllrs not awareof oversightrole, andindicate theyreceive no
monthlyreports.Reports fromExco toCouncil aresubmitted, butno feedbackon resolutionstaken.
Council notaware ofsystems andprocedures inplace in the
No OversightFramework
No follow up on
implementation ofresolutions.
Develop anoversightFramework.
WorkshopCouncillors on
oversightroles.
Reintroducethe executionof resoultionreports.
Implementationand review ofFramework
SED to submitand/or present
reports onexecution ofresolutionsmonthly toPortfolioCommittees
None MUNICIPALMANAGER/SED
s
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
municipality.
60 Feedback tocommunities(Ward councillorto wardcommittee andvice versa)
Perceptioncouncil doesnot takecommunityview intoconsideration.
Communicatio
n takes place
on ad hoc
basis.
Perceptioncouncil does
not takecommunityview intoconsideration
Publicparticipationframework willaddress theissue.
Steamlining ofcommunicationthrough ward publimeetings.
Mthi
61 Oversight
Committee/
Municipal
SCOPA
composition
Dysfunctional
Oversight
COmmittee
Establish a
SCOPA by
June 2010
Establish andensure afunctionalMunicipal SCOPA
Cogta to rendertechnicalsupport
Speaker/ COO
62 Finalise
strategies for
developmentof high Priority
Sector Plans
Departments todraft sector plansin house
63 Evaluate
effectiveness
of
Organisational
Structure
Finalise the
Micro
Structure
MM
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
aligned to IDP
64 Institution
al
developme
nt and
transforma
tion
HR Policiesavailability,adoption andimplementation
Council notaware ofsystems andprocedures inplace in themunicipality.
All HR policies andprocedures inplace howeversubject to reviewand workshop asand when required
Workshoptargetedstakeholderson all currentHR policiesandprocedures
Annually to reviewat least 3 policies asand when required
To develop andapprove HR Plan by2011
SALGA toprovide genericpolicies andassistance
T Mjilo Nil R1m for2010/11required
forconsulta
nts toassist
65 Vacancies (S57)
Status of fillingof vacantpositions
MM & 1 S57offical is onsuspensionbut would
appear thatthe process isnot inaccordancewith theregulations
In progress to befinalized byCouncil in May2010
All section 57positions to befilled
Fill all Section 57positions
T Mjilo Includedin
2010/11Budget
66 % Vacancies inother levels
Status of fillingof critical vacantpositions
Approx 50%vacancy rate
30 Criticalvacancies to befilled
All criticalpositions asidentified andfunded andapproved byMM to be filledprior toDecember2010
Critical positionsto be filled as andwhen vacanciesoccur
Workstudy to beinvolved inidentifying criticalvacancies and
advise MM on theurgent fillingthereof
LLF and MM T Mjilo
67 S57 appointed
with signed
Performance
Agreements
MM and SEDCorporateServicessuspended,vacancy forSEDCommunityServices
All section 57agreementsfinalized. Tofinaliseagreements forActing posts
All Section 57agreementsfinalized andimplemented.Monthlyevaluationsandmonitoring inline with PA
All Section 57Agreements to befinalized within 1month of approvalof budget
None MM/N Ticka-Ragunanan
IDP/PM &Mayor
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
68 PerformanceEvaluations
processes notfinalised
2007/08 and 08/09evaluations
outstanding
Performanceevaluations
finalized upto2009/10
69 Has a SkillsAudit beenconducted for allemployees
No info andas well there isa gapidentifiedregarding theimplementation of WSP
In progress withSkills Audit for allemployees
Skills Auditreport will bepresented byDecember2010
Will have SkillsAudit Report by2011.
Quarterly reportsto be submitted toLLF and Manco ontheimplementation ofthe WSP
CoGTA to rendertechnicalsupport on Skillsaudit
D Jansen N/A
70 Does themunicipality
have aWorkplace Skillsplan
No info- noncompliance
with minimumcompetencylevels andneed for thedevelopmentof strategies
2009/10 WSP inplace with
compliancecertificate and inprogress with2010/11 WSP
WSP willapproved and
submitted toLGSETA by 30
June 2010 andincorporatethe MinimumCompetencylevels in WSP
Annually reviewWSP and
implement
SALGA, LGSETA,LOGOLA to roll-
out training
T Mjilo
D Jansen
71 Establishcommittee toundertakeminimumcompetencyassessmentsand submitrecommendations to comply
withRegulations
Comply withMinimumCompetencyLevels for seniormanagers
LGSETA andKwanaloga tooffer technical
support/funding
D Jansen /TMjilo
????? No accreditedtraining planfor Councillors
Develop aCouncillor
Training Policy
Skills Auditand PDPs forall Councillorsfinalised andAccredited
Training Planincorporated
Develop andimplement anAccredited
Training Plan forall Councillors
Cogta andKwanaloga tooffer fundingand on-going
training support
SED :CorporateServices/
Directors HRand
Administration
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
into WPSP
72 Functionality of LLF
Relationshipbetweenmanagementand unions ispoor.
No regularmeetings.
LLF meetings takeplace andworkshop hasbeen conductedby Kwanaloga toenhance the goodrelationshipbetween theunions andmanagement-
Employer sideshould berepresented(allSEDs to attend)
MM and allSEDs to attendLLFs
To review thecomposition ofmanagement ,EXCO andPortfolioCommitteemembers in theLLF.
All SEDs to attendand have LLFmeetings at leastonce a month tocomply with theagreements but ifno items there will
be no meeting
T Mjilo
73 Employmentequity plan
No Info Draft EEP in theprocess ofconsultation
To beapproved byDecember2010
Will have the planin place byDecember 2010
Quarterly reportsto the PortfolioCommittee onimplementation ofEEP
LLF, Manco,Porfolio, Excoand Council
T Mjilo
74
Office
Accommodation
Decentralized
office
accommodatio
n
Appointment of
Consortium for
Office
accommodation
proposals
30% of
Planning
Phase 1
complete
Appointment
of Contractor
Finalise extensionplans for CivicBuilding forcentralization ofoffice
accommodation
Implement Phase1 by 2010/11
E Hauptf le isch R10mCapital
75 Finalise office
rental
arrangements
as an interim
measure (if
To consider officerental as aninterim measures
Manco
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
approved by
Manco)
76
ICT - Upgrade
infrastructureNo IT Section
Recruitment
Process for ICT
Manager
Draft ICT
policies
Establish ITSection anddevelop IT policies
IT Manager
NKadiramwando
77 Proposed ICT
Section
Structure
78 Health and
safety issues not
managed in
terms of
Occupational
Health and
Safety Act
Designation of
official as a
Chief Safety
Officer
To comply withOHSA legislation
T Mjilo
Director
HR/MM
In-House
79 HR Plan does not
include
induction of new
employees
No induction
process
Incorporation
into the HR
Plan
Inductionprogramme for allemployees
T Mjilo
80 Training for
senior
managers for
conducting
induction
departmentall
y for new
employees
81 Labour matters
Collective
Supervisors
not being held
All disciplinary
matters referred
Training on
Disciplinary
To identify andtrain supervisorsto conduct
Kwanaloga tosupport
M Nkosi MMs office/ V
In-house
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
agreements and
procedures
non compliance
accountable/re
sponsible fordiscipline of
subordinates
to HR
Procedures for
all levels of
management
disciplinaryprocesses
Nzuza
82 Financial
Viability
Revenueenhancementstrategiesincomplete
RevenueEnhancementStrategy hasbeendeveloped.
RES has beensubmitted to Excoand was referredto the FSPC.
Implement theRES.
Employ Staff, co-ordinatedepartmentswithin theMunicipality andpublicparticipation.
SED: BTO
R2 000 000
R2 500000
83 Debtorsmanagement
A creditcontrol,Customer Care
and DebtManagementPolicy is inplace.
OutstandingDebtors of R500m
Reduce debtby at least20%
Implementincentivesscheme torecoveroutstandingdebt.
Install flowregulators(phased Approachannually)
Verification ofIndigents (10%per ward)
Review TOR forappointment of anew service
provider.
90% of verificationprocessed to be
phased
Intervention byProvincial
Treasury to
assist in therecovery ofGovernmentDebt.
Manager :Income
J Muir
SED :Technical andBTO
SED : BTO
R3m
????
????
84 Cash flowmanagement
A cash andinvestmentpolicy as wellcredit controland debtcollectionpolicy is inplace.
Low paymentfactor (75%),however municipalcommitments arehonored.
Increasepaymentfactor by atleast 20%
Implement theRevenueEnhancementStrategy.
Manager:BudgetImplementation
85 Repairs andmaintenanceprovision
Provision isnoteadequately
Investigate costallocation modelfor repairs and
SED : BTO
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
made on thebudget.
As the capitalbudgetprovisionincrease, thisprovision mustalso increaseproportionally.
maintenance ofassets
86 Capitalexpenditure
Slow spending 24% spent 50%
Monthlyreporting ofturnaroundtimes for SCMand Creditors
CommunicateSCM normsand standardsto all internalrole-players by
July 2010
Employ and trainstaff in the SCMUnit. (CriticalPosts)
SCM processes tokick in May 2010.
Manager:SCMU/ALLSEDs
?????
87 Clean Audit Unqualifiedaudit2007/2008.
Qualified Audit2008/2009.
Budget notaligned to IDPof local ordistrict.
Assets notclassified
according to GRAP17.
Consolidated AFShas not beenachieved due tonon submissionfrom UthukelaWater.
Budget aligned toIDP locally
Favourableaudit opinionfor 09/10
Complete theassetclassificationito GRAP 17.
Consolidatethe AFS .
Clean audit for10/11 andonwards
Consult withUthukela Waterand the AG due tothe backlog offinancialstatements.
Engage AuditorGeneral/ MEC
CoGTA
MM to intervenewhen necessary
SED : BTO
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
88 Submission of Annual Financial
Statements
Submitted ontime.
ConsolidatedAFS has notbeen achieveddue to nonsubmissionfrom UthukelaWater.
Consolidated AFShas not been
achieved due tonon submissionfrom UthukelaWater.
SubmitConsolidated
AFS.
Consult withUthukela Water
and the AG due tothe backlog offinancialstatements.
MM/AG/MECCoGTA
SED : BTO
89 To internallyprepare financialstatements forFinancial Year10/11 by August2010
90 Assetmanagement
Current AssetRegister is notGRAPcompliant.
A service providerwas appointed toverify and tagassets.
To have aGRAPcompliantasset register.
Implementrecommendationof the ServiceProvider itobusinessprocesses andassetmanagementpolicy.
Manager:BudgetImplementation
R2 000000
91 Develop andimplement anAssetManagement Plan
???
92 Credibility, and
transparency ofSupply ChainManagement
Council aware
they are notinvolved inSCM system,but unawareof oversightrole.
Concernsregarding theeffectiveness
Reports on the
implementation ofthe Supply ChainManagementPolicy andDeviations aresubmittedquarterly since
July 2009
Workshop on
roles andresponsibilitieson SCMmatters forCouncillorsand officials
A report onthe differentranges ofprocurementwill be
Implement the
new FMS.
New Service
Provider
Manager :
SCMU
R4,5m
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No.
NationalKPA
Priority TurnAround Focal
Area
CapacityAssessment
Findings January 2010Target forDecember
2010
Municipal
Action
UnblockingAction Needed
from otherSpheres and
Agencies
Responsible
Official
Budget
Allocated
Projected
of SCMsystems and
possibility ofmaladministration.
submitted withthe
implementation of the newFMS quarterly
Appointmentof additionalstaff withrequiredcompetencystandards
Review of thecomposition ofBid
CommitteesBy June 2010
Workshop/TrainedCommitteeson SCMrelatedmatters andcase law
Appoint staff(Critical Posts)
93 and
Anti Fraud and
Corruption
Approval of
Anti Fraud and
Corruption
Policy by July
2010
Risk Manager
NEWCASTLE MUNICIPALITY TOP 10 TURN AROUND PRIORITIES
1. Service Delivery (Maintenance existing levels , Rehabilitation of infrastructure and backlogs)
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2. Fast Track Sustainable Human Settlements through Housing and Rural Development Program
3. Finalise Consolidated Infrastructure Plan and Capital program implementation
4. Debt Management increase payment factor
5. Finalisation of Micro Structure, Filling of critical posts & Compliance Minimum Competency levels and training of
Councillors by 2012
6. Clean Audit 2014
7. Effective functioning of municipal SCOPA
8. Effective and functioning ward committees
9. Anti- Corruption and Fraud Prevention program
10. Halving poverty and unemployment by 2014
NNTAS 2010 (DRAFT) Page 26