ANN CURTIS1.216.221.8386

anncurtis625@gmail.com

CAREER SUMMARYI am an accomplished professional with more than 20 years of experience in office and television news operations including specialized work in medical coding, billing and collection. I have an in-depth understanding of office procedures, strong work ethic, and the technical acumen to use various software applications.

KEY ACCOMPLISHMENTS • Served as primary point of contact for self-pay patients, providing information and

answering their questions• Managed the preparation and submission of clean billing documents for home health

care services with accuracy and timeliness on a consistent basis• Mastered software applications required to perform jobs quickly, improving efficiency

and helping others learn

WORK EXPERIENCE

Clinical Specialties Incorporated (April 2012 - May 2015)Brecksville, OH

These roles required strong interpersonal communication skills, attention to detail and the ability to negotiate payment schedules.

Patient Financial Counselor (January 2013 - May 2015)In this role, I was the primary contact for patients and responsible for billing and collection functions of all self-pay patients. Responsibilities included:• Answering patients’ questions• Managing billing• Working with service providers to facilitate payment according to company guidelines• Reducing the number of accounts receivable over 120 days• Establishing repayment schedules with patients• Transferring past due accounts to outside agencies, as needed

Home Health Reimbursement Specialist (April 2012 - December 2012)I was responsible for preparing and submitting clean billing documents for home health care services provided which entailed:• Entering claim information accurately in a timely manner• Completing data entry logs, reviewing each for accuracy• Correcting any erroneous claims• Assisting with paper audits, providing required documentation• Processing denials and adjustments to providers.

ANN CURTIS1.216.221.8386

anncurtis625@gmail.com

WEWS NewsChannel 5 (June 2002 - December 2010)Cleveland, OH

Operations TechnicianI was accountable for many tasks to prepare for and deliver newscasts, guest segments and the daily Ohio Lottery drawing show following very strict and specific guidelines. I managed and prioritized tasks to ensure each show or spot was successful. Some of my day-to-day responsibilities included:

• Creating and storing graphics• Ensuring accuracy and proper chryon timing throughout broadcast• Operating cameras• Floor directing• Performing other in-studio duties as required.

SKILLS & ATTRIBUTES• Proficient in Microsoft Word and Powerpoint; familiar with Excel• Highly accurate transcription and data entry skills• Able to manage and shift priorities while meeting tight deadlines• Strong interpersonal communication skills, work ethic and attention to detail

EDUCATIONBryant & Stratton College, Parma, OHAssociate of Applied Science degree - Medical Administrative Assistant

The University of Toledo, Toledo, OHBachelor of Arts degree - Broadcast Communications (Magna Cum Laude)