ANKIT PATEL Montville, NJ 07045 Email: ap.itanalyst@gmail.com SUMMARY:

Experienced in Data Visualization, Data Analysis, Business Intelligence, IT Analysis/Design, and Client/Server System Architecture.

Hands-on with creating solution driven dashboards by developing different chart types including Heat Maps, Geo Maps, Symbol Maps, Pie Charts, Bar Charts, Tree Maps, Gantts, Circle Views, Line Charts, Area Charts, Scatter Plots, Bullet Graphs, and Histograms in Tableau Desktop versions 6, 7, and 8.1.

Utilized all Tableau tools including Tableau Desktop, Tableau Server, Tableau Reader, and Tableau Public.

Build better dashboards using techniques for guided analytics, interactive dashboard design, and visual best practices.

Produce attractive visuals/dashboards to convey the story inside the data.

Built and expanded reports available for both internal support and external customer reports, which included increasing the scope of data extracted and utilization of reporting purposes.

Experienced in requirement gathering/analysis, design, development, testing, and production rollover of reporting and analysis projects.

Experienced in troubleshooting and performance tuning of reports and resolving issues within Tableau Server and Reports.

In depth knowledge of Software Development Life Cycle (SDLC).

Good understanding of accounting, financial management, retail, and financial service industry.

Experience in guiding the team to accomplish the goals set by management and play a vital role in supporting the team from front and yet at the same time work under a supervisor.

Ability to work independently with no/limited supervision along with working in tighter schedules and a quick learner.

Excellent communication skills in both written and oral along with ability to tell a story through data. TECHNICAL SKILLS:

BI/Visualization Tools: Tableau Desktop, Tableau Public

Modeling Tools: MS Visio

Programming: SQL, JavaScript, UNIX Shell, HTML, JAVA/J2EE, C, C++, Visual Basic

Utilities: MS Office Suite, MS SharePoint, MS Project, MS FrontPage, MS Money

Databases: Oracle 10g/11i, Oracle SQL Server, Sybase, MS SQL Server, MS Access, MS Excel, CSV

Platforms: Windows 8/2003/NT, Mac OS, DOS, UNIX, Linux, Ubuntu

Networking: TCP/IP, LAN/WAN Technologies EXPERIENCE: 03/2013 – PRESENT HSBC

TABLEAU DEVELOPER Project Details: HSBC Bank offers internet banking portals via their Mobile Banking App and services as well as online banking, eStatements, and EasyView through our Personal Internet Banking division. The scope of the project was to enhance the Mobile Banking App’s systematic processes which were associated with HSBC Personal Banking division. Developed Tableau Dashboards for app usage data based on login time status, usage of pay bill capability, and transfer money to get better understanding of future enhancements. Analyzed and visualized data in Tableau Desktop for data validation. Responsibilities:

Involved in end to end implementation and enhancements on Mobile Banking App data starting from requirement gathering and dashboards development in Tableau Desktop.

Studied and analyzed similar applications and brainstormed with business team to gather effective requirements for the system along with dashboard development.

Created numerous dashboards in Tableau Desktop based on the data collected from Mobile Banking App by importing and blending data from MS Excel and CSV files along with Oracle SQL Server Databases.

Developed Geo/Area Maps to show details on which states are most connected using the App vs. the least states.

Created Bar Charts which is complied with data sets and added trend lines and forecasting on future usage of the Mobile App.

Created Crosstab’s to display underlying data based on various graphs and charts created for further data analysis.

Developed Scatter Plots and Area Maps to show states utilizing the Mobile App most vs. least.

Complied interactive dashboards in Tableau Desktop and published them to Tableau Server which allowed story telling behind the Mobile App usage with Quick Filters for on demand needed information with just a click of a button.

Developed and reviewed SQL queries with use of joins clauses (inner, left, right) in Tableau Desktop to validate static and dynamic data for data validation.

Performed data analysis on daily, weekly, and monthly scheduled refresh of data based on that business or system change that have happened to ensure that the developed dashboards are displaying accurate and up-to-date live data and sent those into production after editing.

Participated in weekly meetings, reviews, and user group meeting as well as communicating with stakeholders and business groups.

03/2011 – 02/2013 TD BANK TABLEAU DEVELOPER Project Details: The objective of the Simplified Call Center project was to deliver a front end user interface that will connect to the TDBN Fidelity back end and deliver the Commerce Business best practices for Call Center Agents. Collaborated with BI and combined various data streams to provide better analysis on request for proposals and budget forecasting/reconciliation via Tableau Desktop. Responsibilities:

Involved in reviewing requirements and data sources form MS Excel and MS Access for design, development, testing, and production rollover of reporting and analysis projects within Tableau Desktop.

Used Tableau Desktop for blending databases and creating different interactive views and dashboards.

Created extract files for improving the performance. Used different Mark types and Mark properties in views to provide better insights into large data sets. Created various types of charts to provide better visualization.

Using Tableau Desktop created Interactive reporting dashboards by combining multiple views.

Involved in troubleshooting and performance tuning of reports and resolving issues within Tableau Server and Reports.

Created users, groups, and domains from Active Directory and created different License Levels for each user. Took back-up of the Tableau Server on a regular basis by using Tabadmin commands and have also restored when there was a system failure.

Review Vendors Status Reports with Project Team and created visualization for budget forecasting.

Responsible for RFP (Requests for Proposals) data visualization creation in Tableau Desktop.

Published views and dashboards in Tableau Server for auditor review.

Performed data analysis on daily, weekly, and monthly scheduled refresh of data based on that business or system change that have happened to ensure that the developed dashboards are displaying accurate and up-to-date live data and sent those into production after editing.

Participated in weekly meetings, reviews, and user group meeting as well as communicating with stakeholders and business groups.

02/2008 – 02/2011 CIT GROUP, INC

BUSINESS/DATA ANALYST PROJECT DETAILS: Reviewed and analyzed quarterly reports established by the risk-review team and provided qualitative analysis directly to Chief Credit Officer and Credit Risk Management team. Responsibilities:

Evaluated annual credit reviews for a portion of CIT Bank’s portfolio and recommended analyzed data to Credit Committee for appropriate credit risk rating decisions.

Gathered and analyzed both legal and credit datasets, performed due diligence on deals, consulted with credit associations and business representatives, and financial ratios for the preparation of credit reviews.

Translated clients’ needs into useable mapping and coding instructions and created functional requirements document and mock ups for reporting.

Prepared Business Requirement Documents (BRD's) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.

Designed and implemented basic SQL queries for testing and report/data validation.

Developed and maintained reporting using in MS Excel queries and SQL. Produce performance reports and implement changes for improved credit reporting along with performing conditional formatting for data analysis.

Created Test Cases and Activity Diagrams, systems Flow Charts.

Reviewed request to determine basic characteristics, such as origin and report flow, mapping, format, frequency, distribution, and purpose or function of report.

Worked closely with the Information management groups to develop, test, and validate systems and reports, attended meetings with users and IT, documented business, technical, and systems requirements.

Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.

Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products, and Process.

EDUCATION & CERTIFICATION:

County College Of Morris, Randolph, NJ Major: Computer Science Minor: Web Development (Java, JavaScript, HTML, CSS)

Pursuing Tableau Desktop 8 Certification – Expected 06/2014 STATUS: US Citizen REFERENCES: Available upon request