ANDREW RICHARDSON

NEIGHBOURHOOD SERVICES MANAGER

DIRECT RESPONSIBILITY FOR

LEYLAND EAST/WEST

Introduction of Area Working and

Neighbourhood Management

Presentation to Area Committees

- Introduction to

Neighbourhoods

- Which services are included

- Reports/updates to Area

Committees

- Questions

Introduction to

Neighbourhoods What has been changed ? Implemented a system of area based working and neighbourhood management within the previous Streetscene group of services

Streetscene Services re-named to Neighbourhood Services in April 2010

Neighbourhood Areas

Defined 3 new areas linked to the

Area Committees:

Western Parishes/Penwortham

Central/Eastern

Leyland East/West

The new work areas

Neighbourhood Managers and Teams

- Neighbourhood Manager in place for each of the 3 neighbourhood areas covering 2 area committees

- Operational Work Teams in place covering all services within each area ie. Street Cleaning, Grounds Maintenance etc.

- New roles of Neighbourhood Officers who will be able to deal with a wider range of issues in one visit ie. Waste, Enforcement, Parks, Clean Environment etc.

What services are involved?

- Street cleaning - Street furniture – bus shelters, seats etc. - Environmental enforcement and education - Parks and open spaces - Maintenance of car parks - Playgrounds - Grounds Maintenance

What services are involved?

- Park ranger activities

- Canine welfare and dog warden

activities

- Tree maintenance

- Waste and recycling collections

- Community safety and anti-social

behaviour

What are the benefits?

- Better linkages and support to Area

Committees/Members

- Closer working relationships between neighbourhood teams, community groups, partner organisations and local people

- Improved front line services and quicker responses to customers

What are the benefits?

- A more efficient and

effective way of working.

- Neighbourhood team working will improve local knowledge for Council employees

- Joined up approach to enforcement

Reports/updates to Area Committees

- Attendance by Neighbourhood

Manager

- Standing agenda item

‘Neighbourhood Issues’

- Short update report

Further ideas welcomed

Update report

Neighbourhood Issues

Area Committee:

Neighbourhood Updates:

Circulate hard copies of report

ANY QUESTIONS ?

- About neighbourhoods?

- The circulated update

report?

- Any ideas from you?