anderson kennedy rmgt - cdn.vanderbilt.edu · (bales et al., 1951), blau (1964; blau & scott,...
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AMicropoliticsModelofStatusHierarchiesinTeams
CameronAnderson
JessicaA.Kennedy
UniversityofCalifornia,Berkeley
CameronAndersonHaasSchoolofBusiness545StudentServices#1900UniversityofCaliforniaatBerkeleyBerkeley,CA94720‐1900(510)643‐0325Fax:(510)643‐[email protected]
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Inthepastseveralyearswehavewitnessedasurgeofinterestinhierarchy.A
simplekeywordsearchfoundthatthenumberofarticlesfocusingon“hierarchy,”“status,”
or“power”jumpedthreefoldbetween2004and2010injournalstypicallytargetedby
RMGTreaders(seeFigure1).Thisintensifiedinterestinhierarchyisatestamenttoits
importance.Ontheindividuallevel,wherepeoplestandsinahierarchystronglyshapes
theirsocialandmaterialwelfare,psychologicalwell‐being,andevenphysicalhealthand
longevity(forareview,seeMagee&Galinsky,2008).Onthelevelofthegroup,hierarchies
determinehowcollectivedecisionsaremade,resourcesaredistributed,laborisallocated,
andultimatelyhowsuccessfulthegroupisinachievingitsgoals(forreviews,seeAnderson
&Brown,2010;Gruenfeld&Tiedens,2010).
Hierarchyisespeciallyimportantinthecontextofteams.Asmanyscholarshave
noted,hierarchiesareubiquitousinteamsettings.Theydevelopinteamsofallkinds
(Leavitt,2005),evenwhenteamsareinitiallycomprisedofpeersofequalstatus(Bales,
Strodtbeck,Mills,&Roseborough,1951),andevenwhenteamsstrivetobeegalitarian
(Magee&Galinsky,2008).Hierarchicaldifferencesdevelopquicklyandnaturallywhen
individualsworktogetheronjointtasks(Tiedens&Fragale,2003),suggestingthathumans
mayevenhaveadispositionalpropensitytoformhierarchieswhenworking
collaboratively(e.g.,House,1988;VanVugt,Hogan,&Kaiser,2008).
Oncedeveloped,hierarchieshaveaprofoundimpactonhowteammemberswork
together.First,theyprovideindividualsatthetopofthehierarchywithdisproportionate
influenceoverthegroup.Howdisproportionatecanthisinfluencebe?Bales’classicstudies
ofsmallgroupsfoundthatthetop‐rankinggroupmembersspoke15timesmorefrequently
thanthelowest‐rankinggroupmembersandnearlyfivetimesmorethanthenexthighest‐
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rankingmembers(Balesetal.,1951).BuzagloandWheelan(1999)foundthathigher‐
statusmembersofateamdominatedteamdiscussionsmorethan75%ofthetime,even
thoughtheyrepresentedonly30%oftheteam’smembership.Ourownstudiesonteams
foundthat94%ofthetime,teamschosethefirstproposalofferedbyanymemberastheir
finalanswer–andthatthetwotop‐rankingmemberswerenearlythreetimesmorelikely
toprovidethefirstproposalthananyoneelseontheteam(Anderson&Kilduff,2009).
Teammembersatthetopofthehierarchyalsoreceiveamultitudeofsocial,
psychological,andmaterialbenefits.Theirinputsandcontributionsareevaluatedmore
positivelythaniswarranted(Berger,Rosenholtz,&Zelditch,1980,p.495;Sande,Ellard,&
Ross,1986;Sherif,White,&Harvey,1955;Whyte,1943),theyaregivenmorefavorable
jobsandduties(Homans,1950;Roethlisberger&Dickson,1939)aswellasmoresupport
intheirdutiesfromfellowgroupmembers(Blau,1964).Theyarecompensatedmore
highlyfortheircontributionstotheteam(Thibault&Kelley,1959),andenjoyelevated
subjectivewell‐beingandhappiness(Anderson,Kraus,Galinsky,&Keltner,2012).
Giventheimportanceofhierarchiestoteamdynamics,itiscriticalforscholarsto
understandhowhierarchiesdevelop,howmembersbecomeorganizedintohighandlow
statusranks,howhierarchieschangeovertime,andhowandwhytheyaffectgroup
performance.Thecurrentchapterthusfocusesonresearchthathasexaminedstatus
hierarchiesinteams.InlinewiththebroadaimsofthisRMGTvolume,ourgoalistoreview
priorresearchanddiscussthestateofthescience,outlineissuesaboutwhichweknow
little,andsuggestdirectionsforfutureresearchonstatushierarchiesinteams.
Aswewilldiscuss,therearetwomajoraccountsofstatushierarchiesinteams‐‐
functionalistanddominancetheory‐‐thatoffertwocompletelycontrastingviewsof
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hierarchy.Thesetwotheoriesencompassvirtuallyallscholarshipontheemergenceof
statushierarchies(Ng,1980),andtheybothaddressthemostfundamentalquestions
regardingstatushierarchiesinteams,suchas:Whydostatushierarchiesexist?Howdo
theyemerge?Whydosomeindividualsbutnotothersattainhighstatusinteams?What
impactdohierarchieshaveonteamperformance?Therefore,wewillusethesetwo
theoriestogroundandtoorientourdiscussion.
Inreviewingpriorresearch,wewilldescribehowtheempiricalrecord
overwhelminglysupportsthefunctionalistperspectiveandrefutesthedominance
perspective.However,wewillalsohighlightanumberoffindingsthatcannotbeexplained
bythefunctionalistperspective,andthatevenseemtocontradictit.Therefore,wewill
proposeanewmodelofstatusthatintegratesthefunctionalistanddominanceaccountsto
helpusbetterunderstandstatusdynamicsinteamsandgeneratenumeroushypothesesfor
futureresearch.Borrowingatermfrompriorwork(Clark,1990;Kemper,1990),wecall
thistheMicropoliticstheoryofteamstatushierarchies.
DefiningStatusHierarchy
Statushierarchiesinteamsarethedifferencesinrespect,prominence,andinfluence
thatemergeamongteammembers(Anderson,John,Keltner,&Kring,2001).Along
traditionofresearchhasfocusedonstatushierarchiesinteams,includingworkbyBales
(Balesetal.,1951),Blau(1964;Blau&Scott,1962),Homans(1950),ThibaultandKelley
(1959),andscholarsworkingintheStatusCharacteristicstradition(Berger,Cohen,&
Zelditch,1972;Ridgeway,1978).Thebodyofresearchonstatusinteamshasshownthat
wheneverindividualsworkcollectivelyontasks,differencesinrespect,prominence,and
influencetendtoemergeamongthem.Someindividualsareheldinhigherregardand
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admiration,aregivenmoreattentionandchancestoparticipate,andhavemorecontrol
overthegroup’sprocessesanddecisionsthanothers.
Thisconceptionofstatusfocusesonthe“informal”hierarchiesthatemergeinteams
–thatis,thedifferencesinrespectandinfluencethatdeveloporganicallythroughthe
processofinteraction,andthatarebasedongroupmembers’evaluationsofeachmember
(Bergeretal.,1972).Atthecoreofinformalstatushierarchiesarethegroup’sperceptions
ofeachmember’sprominence,respect,andinfluence.
Suchinformalhierarchiescanthusbecontrastedwithformalhierarchies,which
involvedifferencesinformalauthority,orwhenmembersoccupydifferentpositionsinthe
formalorganizationalhierarchy(e.g.,Manager,Director).Thisisnottosaythatformal
statushierarchiesareunimportant,orthattheyareunrelatedtoinformalstatus
hierarchies.Inmosttheoreticalmodels,formaldifferencesinauthorityareonesourceof
informalstatus.Forexample,inateamofengineers,seniorengineerswhooccupyahigher
leveloftheorganization’shierarchywilllikelyhavehigherstatusthanothers(butnot
necessarily).Formalauthorityisthusconstruedasonesourceofinformalstatusamong
manypossibleothers,suchaspersonalcharacteristics,traits,orabilities(Anderson,Ames,
&Gosling,2008;Cohen&Zhou,1991).
Thisconceptionofstatusalsocombinesrespectandinfluenceaspartofthe
overarchingconstruct.Somescholarshaverightlypointedoutthatrespectandinfluence
aredistinguishableconstructs(Magee&Galinsky,2008).Indeed,therearesometimes
substantivedifferencesinthewaythesetwoconstructsaffectsocial,psychological,and
organizationalprocesses(e.g.,French&Raven,1959;Henrich&Gil‐White,2001;Magee&
Galinsky,2008).However,inthecontextofsmallgroupsandteams,respectandinfluence
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tendtocorrelatesohighlythattheyareempiricallyindistinguishable–whichiswhythey
aretreatedaspartofthebroaderconceptofstatus(Bergeretal.,1972).
TheFunctionalistPerspectiveofStatusHierarchies
Scholarswhostudystatushavelongsoughttounderstandbasicquestionsabout
hierarchies.Whydotheyexist?Howdotheydevelop?Howdotheychangeovertime?
Whateffectdotheyhaveongroupperformanceandfunctioning?Inaddressingthese
questions,twoverydifferenttheoreticalcampshaveemerged:thefunctionalistand
dominancecamps.Thesetwotheoreticalperspectivesprovidestarklycontrastingaccounts
ofthemostfundamentalquestionsregardingstatushierarchiesinteams.
Byfar,mostscholarsinthefieldhaveespousedafunctionalistperspectiveofstatus
hierarchies(Anderson,Srivastava,Beer,Spataro,&Chatman,2006;Blau,1964;Bergeret
al.,1980;Gruenfeld&Tiedens,2010;Homans,1950;Magee&Galinsky,2008;Thibault&
Kelley,1959;Willer,2009).Thesescholarsmayvaryinsomeoftheirspecifichypothesesor
traditions,buttheyconvergeontheideathatstatushierarchiesfacilitategroupsuccessby
servingnumerousfunctions.Morespecifically,hierarchieshelpgroupssolvesomeoftheir
mostfundamentalproblems.
First,becausegroupmembersoftendisagreeoverthegroup’sgoals,thestrategies
topursuethosegoals,andpossiblesolutionstoproblems,groupsmustmakecollective
decisionsinapeacefulandefficientmanner(e.g.,Cartwright&Zander,1953;Levine&
Moreland,1990;VanVugtetal.,2008).Second,groupsmustmotivatememberstobehave
selflesslyandcontributetothegroup’ssuccess,evenwhensuchbehaviorrequires
personalinvestmentandsacrifice(e.g.,Hardin,1982;Kerr&Tindale,2004;Latane,
Williams,&Harkins,1979;Willer,2009).Third,groupsmustcoordinateindividual
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behaviorsothatmembersworkinconcerttowardcollectivesuccess;forexamplethey
mustallocatetasksandresponsibilities,maintaincommunicationamongmembers,and
minimizeintra‐groupconflict(e.g.,Blau&Scott,1962;Cartwright&Zander,1953;Hinsz,
Tindale,&Vollrath,1997;Levine&Moreland,1990).Accordingtothefunctionalist
perspective,hierarchieshelpgroupsovercomeeachofthesechallenges.
Hierarchiesarethoughttohelpgroupssolvetheproblemofcollectivedecision‐
makingbygivingdisproportionatecontroltooneorfewmembers(VanVugtetal.,2008).
Groupleadersaregivencontroloverdecisionsandallowedtodirectothers’actions,
whereaslowerrankedindividualsareexpectedtodefertoothersandkeeptheiropinions
tothemselves(Balesetal.,1951;Bergeretal.,1980;Goffman,1967;Keltner,Gruenfeld,&
Anderson,2003).Thisconcentrationofcontrolatthetophelpsgroupsmakedecisions
moreefficientlyandavoidconflict(Cartwright&Zander,1953;VanVugtetal.,2008).
Hierarchiesarealsothoughttoincreasethequalityofgroupdecisionsbygiving
disproportionatecontroltotheindividualsperceivedtobethemostcompetent.Decisions
aboutagroup’sgoalsorstrategiesareoftenfraughtwithambiguityandintimidating
complexity.Competentindividualspresumablywillmakebetterdecisionsforthegroup
thanwouldthosewithlesseroraverageacuity(Bergeretal.,1980;Davis&Moore,1945;
Eibl‐Eibesfeldt,1989;Ridgeway&Diekema,1989).Therefore,groupsstrivetoputtheir
mostcompetentmembersinchargebyallocatinginfluencetothosewhoseemmostexpert.
Tohelpovercomethesecondmajorchallenge,thatofmotivatingindividual
memberstocontributetothegroup,hierarchiesarebelievedtoprovidesocial,material,
andpsychologicalincentives(Barnard,1964;Bergeretal.,1972;Blau,1964;Davis&
Moore,1945;Frank,1985;Hardy&VanVugt,2006;Homans,1950;Kanter,1977;Keltner,
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VanKleef,Chen,&Kraus,2008;Lambert,Larcker,&Weigelt,1993;Lazear&Rosen,1981;
Pfeffer&Cohen,1984;Tannenbaum,Kavcic,Rosner,Vianello,&Wieser,1974;Thibault&
Kelley,1959;VanEmmerik,Lambooy,&Sanders,2002;Willer,2009).Forexample,high
rankcomeswithgreaterrespectandadmiration,autonomy,power,socialsupport,self‐
esteem,well‐being,lowerphysiologicalstress,andmaterialresources.Andgroupsallocate
higherranktomembersperceivingascontributingtothegroup’sgoals.Individuals
perceivedasmakingimportantcontributionsaregrantedhigherrank,whereasthose
believedtobemakingfewercontributions,oreventobeunderminingagroup’ssuccess,
areassignedlowerrank.Valuedcontributionscantakeseveralforms,suchasexpending
effortforthegrouporprovidingexpertisetofellowmembers.Therefore,byrewarding
group‐orientedbehavior,hierarchiescompelindividualmemberstoworktowardthe
group’sgoals,whichfacilitatescollectivesuccess.Individualgroupmembersaredrivento
self‐sacrificeandcontributetothegroup’swell‐beinginordertoobtainthemyriad
rewardsthatcomewithbeingontopoftheladder.Evenonceatthetop,thepromiseof
continuingtoreceivethoserewardsdriveshigh‐statusindividualstocontinuemaking
contributions.
Hierarchiesarethoughttohelpgroupsaddressthethirdmajorchallenge,thatof
intra‐groupcoordination,byreducingconflictandfacilitatingcommunication.As
previouslymentioned,hierarchiesputativelyfacilitateanorderlydivisionofresourcesand
influenceamonggroupmembers,usingsuchmeansasallowingordenyingdifferent
individualsaccesstoresourcesandtherightstoperformcertainbehaviors(Barnard,1964;
Bergeretal.,1980;Chance,1967;Durkheim,1893/1997;Katz&Kahn,1966;Keltneretal.,
2008;Leavitt,2005;Magee&Galinsky,2008;Marx,1844/1964;Mintzberg,1983;Parsons,
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1961;Tiedens,Unzueta,&Young,2007).Differentialallocationofresponsibilitiesand
controlhelpsmitigatethecommonproblemofhaving‘‘toomanycooksinthekitchen,’’
whereintoomanyindividualsdesireaccesstothescarceresourceofleadership.
Finally,hierarchiesarealsobelievedtoallowinformationtoflowbetweenmembers
moreefficientlyandfortheintegrationofthisinformationtooccurmoreeasily(Arrow,
1974;Bavelas,1950;Leavitt,2005;Scott,1998;Vroom,1969;Williamson,1975).For
example,intheprototypicalpyramidhierarchy,informationtravelsupthrough
hierarchicallevelsuntilitreachesgroupleaders.Theleadersintegratethisdiverse
informationandmaketherelevantdecisions.Theirdecisionsthenflowdowntoeach
respectivehierarchicallevelandgetimplementedaccordingtoleaders’plans.
Inshort,accordingtothefunctionalistperspective,themostaptmetaphorforstatus
hierarchiesinteamsisameritocracy.Teammemberswhoareperceivedtohavethe
strongestskillsandabilitiesandwhocontributethemosttotheteamareaffordedhigh
status.However,itisimportanttonotethatthekeydriverofstatusdifferencesiseach
member’sperceivedcontributionsandvaluetothegroup–notnecessarilytheiractual
contributionsandvaluetothegroup.Becauseeachindividualmember’sabilitiesorvalueis
typicallyhiddenfromothers,groupscanonlyallocatestatusonthebasisofwhatthey
believeeachmember’scompetenceandvaluetobe(Bergeretal.,1972;Driskell&Mullen,
1990;Lord,1985).Thesebeliefsareoftenbasedonsuperficialcuessuchasdemographic
variables(e.g.,sex,ethnicity,age),ornonverbaldemeanor(Driskell,Olmstead,&Salas,
1993).Therefore,teamscanmakemistakesinallocatingstatusamongmembers,bygiving
highstatustoindividualswhoonlyappeartoprovidemorevalue,evenwhentheydonot.
Whatisimportanttofunctionalism,however,isthatgroupsstrivetobasestatusonmerit.
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TheDominancePerspectiveofStatusHierarchies
Asmallernumberofscholarshaveespousedwhatissometimescalledthe
dominancetheoryofstatushierarchies(Henrich&Gil‐White,2001;Lee&Ofshe,1981;
Mazur,1985;Ng,1980).Accordingtothisperspective,groupmembersjockeyforposition
throughassertivenessandmanipulation,andsometimescompeteforstatusthrough
dominancecontests.Statusallocationisseenasahighlycompetitive,andsometimeseven
conflict‐ladenprocess;itiscutthroatandharsh,ratherthanrationalandcooperative.
OneprominentlyciteddominancetheorystemsfromtheworkofMazurand
colleagues(1973;1985;Mazur&Booth,1998).Accordingtohismodel,statushierarchies
sharecommonalitiesacrossallkindsofanimalspecies–humanhierarchiesmightdiffer
fromthatinotherspecies,buttheyalsoshowmanysimilarities.Importanttohismodelis
thatinthesespecies,individualscanexhibitbehaviorsthatcommunicatetoothersthe
statustheyclaimtoalreadyhaveorthestatustheyaimtotakefromothers(Mazur,1985).
Thesearecalleddominanceacts,andinhumansincludebehaviorslikeerectposture,
strutting,andassertivefacialgestures.TestosteroneplaysacentralroleinMazur’smodel,
inthathigherlevelsoftestosteroneleadindividualstodisplaymoredominanceacts,andto
moreassertivelypursuehigherstatusintheirgroup.
Statuscaneitherbeallocatedpeacefullyorthroughdominancecontests.For
example,onememberofajurywhowishestoleadthedeliberationswouldexhibit
dominantnonverbalbehavior(e.g.,expandedposture,aloudvocaltone)becausehehas
hightestosteronelevels.Inturn,otherjurorshaveachoice:Theycandefertohimbecause
theyfeelintimidatedandhavelowertestosteronelevels.Inthiscase,statushasbeen
allocatedpeacefully,thoughthroughforceandintimidation.
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Orothergroupmemberscandisputehisstatusclaim.Inthiscase,theotherperson
wouldengageinadominancecontestwithhim.Dominancecontestsaredefinedas“short,
well‐definedencountersinwhicheachparticipanttriestooutstresstheotherthroughthe
useofvariousdominantactions”(Mazur,1985,p.394).Theseactionsmightbeviolentor
nonviolent,determinedthroughstaredownsorconversation.Inotherwords,asthetwo
individualsengageinadominancecontest,theirstresslevelsriseandtheybecome
increasinglyuncomfortable.Theeasiestwaytoendthisdiscomfortistodefertotheother
person,thusterminatingthecontestandacceptingalowerstatus.Whenoneindividual
cannothandlethestressanylonger,hedeferstotheother–andthestatusordering
betweenthosetwoindividualshasbeenset.
Therefore,dominancetheoriesofstatusproposeaverydifferentviewofhierarchies
ingroupsthandofunctionalisttheories.Accordingtodominancetheorists,hierarchiesare
nottheproductofcooperationamonggroupmembersbutarebornofcompetitionand
conflict.Ratherthanbeingsomethingthatisgiventotheindividualbythegroup,statusis
somethingthatistakenbytheindividual.Andintermsoftheindividualcharacteristicsthat
leadtostatusattainment,whilefunctionalisttheoriesfocusonskillsandabilitiesthat
contributetothegroup’ssuccess,dominancetheoriesfocusonthemotivationtoattain
statusandtheabilitytointimidateothers.Themostaptmetaphorforstatushierarchiesin
teamsisnotameritocracy,butratherapeckingorder.Testosterone,aggressiveness,and
thewillingnesstoengageinconflictwithothersareallcrucialfactorsthatdeterminethe
statusorder.
Oneinterestingdifferencebetweenthefunctionalistanddominancemodelsof
hierarchyisthattheysuggestopposingpredictionsaboutthestabilityofindividuals’status
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fromonecontexttoanother.Thefunctionalistmodelsuggeststhatindividuals’statuscan
varyfromonegrouptoanother,evenmarkedly,becausethetasksandabilitiesthat
contributetoagroup’ssuccessvaryacrossgroups(e.g.,Andersonetal.,2008).While
quantitativeskillswillhelpateamofengineerssolveimportantproblems,suchskillswill
notbeofmuchuseonasoccerteam.Incontrast,thedominancemodelsuggeststhat
individuals’statusmightbesomewhatstableacrossthegroupstowhichtheybelong.The
motivationtoattainstatus,testosterone,andcombativenessareconsidereddispositional
traitsthatdonotwavermuchbetweencontexts(e.g.,Winter&Stewart,1983).Therefore,
anindividualwouldlikelyattainconsistentlyhighorlowstatusacrosstheirgroups,
dependingontheirlevelsofthesestableindividualdifferences(seeTable1forareviewof
thedifferencesbetweenthetwoperspectives).
EvidenceSupportingtheFunctionalistModel
Giventhatthesetwotheoriesofstatusgiveverydifferentaccountsofteam
hierarchies,whichoneissupportedbytheempiricalevidence?Areviewofthescientific
literatureprovidesaveryclearanswer:Onbalance,thevastmajorityofresearchhas
supportedthefunctionalistmodelofstatushierarchiesandrefutedthedominancemodel.
First,amountainofresearchhasshownthatgroupstendtogivehigherrankto
memberswhoexhibitsuperiorskillsandabilitiesthatcontributetothegroup’ssuccess
(forreviews,seeBass,1981;Driskell&Mullen,1990;Hollander&Julian,1969;Mann,
1959).Thespecificabilitiesthatcontributetoateam’ssuccess,andthatarethusrequired
toattainhighrank,candependonthegroup’sspecifictasksandgoals(e.g.,Anderson,
Spataro,&Flynn,2008;Hogan&Hogan,1991).However,ingeneral,individualsaregiven
higherrankiftheyexhibitexpertiserelatedtothegroup’stasksaswellasshowsocialand
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leadershipskills(Lord,1985;VanVugt,2006).Moreover,studieshavefoundthatwhena
group’shierarchyisbasedontaskexpertiseitfunctionsbetter(e.g.,Maier,1967;Pfeffer&
Langton,1993;Roby,Nicol,&Farrell,1963),supportingthenotionthatmeritocratic
hierarchiespromotegroupsuccess.
Studieshavealsoconsistentlyfoundthatgroupsgivehigherranktomemberswho
aremoreselfless,generouswithfellowgroupmembers,andwhomakemoresacrificesfor
thegroup’ssuccess(Blau,1964;Flynn,Reagans,Amanatullah,&Ames,2006;Hardy&Van
Vugt,2006;Ridgeway&Diekema,1989;Willer,2009).Incontrast,individualswhoare
perceivedasactinginwaysthatareselfishandharmfultothegrouparegivenlowerrank
(Andersonetal.,2008;Andersonetal.,2006;Blau,1964;Homans,1950;Ridgeway&
Diekema,1989;Roethlisberger&Dickson,1939).Additionally,recentworkhasshownthat
providingindividualshigherstatusmotivatesthemtoactmoreselflessly(Willer,2009),
whichfurthersupportstheideathatstatusincentivizescontributionstothecollective.
Moreover,evidencerefutingthedominancemodelhasfoundthatselfishindividuals
whobehaveinwaysthatunderminethegroup’ssuccessareaffordedlowerstatus(Blau,
1964;Homans,1950;Ridgeway&Diekema,1989;Roethlisberger&Dickson,1939).This
suggeststhatindividualswhoputtheirownneedsabovethoseofthegroup,andwhostrive
forhigherstatussimplybecauseofthepersonalrewardsitengenders,aredisallowedfrom
attaininghighrankandrelegatedtothebottomofthehierarchy.
Similarly,aggressive,threateningindividualswhotrytotakestatusthroughforce
donotattainstatus,andinsteadaresociallypunishedandcensured(e.g.,Ridgeway&
Diekema,1989).Aggressionfailstowinhigherstatusinagroup,andittendstodecrease
theperson’soverallstanding.Inourownwork,wehavefoundthatdisagreeable
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individuals,whobehaveinaggressive,quarrelsome,anddeceptiveways,failtoattain
higherstatus(Andersonetal.,2001;Andersonetal.,2008).Acrossallofourassessments
wehavenotfoundasinglesignificantcorrelationbetweendisagreeablenessandstatus.
Niceguys(andgals)donotfinishlast,asthedominancemodelsuggests.
Finally,wehavealsofoundevidencesuggestingthatstatuscannotbetakenbythe
individualteammember,butinsteadmustbegiventoteammembersbythegroup.Ina
seriesofstudieswefoundthatpeoplewhooverestimatetheirplaceandunilaterallyclaim
statusdon’tattainhigherstatus;infact,theyarepunishedwithostracismandlower
compensationbythegroup(Andersonetal.,2006;Andersonetal.,2008).Groupsseemto
protectthestatusorderfromtheseindividual“statusgrabs”andpenalizeindividualsfor
failingtoknowtheirplace.
EnduringMysteriesaboutStatusHierarchiesinGroups
Theprevioussectiondescribedanaccumulationofempiricalfindingssuggesting
thatthefunctionalistperspective–notthedominanceperspective–capturesthestatus
dynamicsofteams.Statushierarchiesseemtobedeterminedbythegroup,organized
accordingtowhoprovidesmorevaluetothegroup’ssuccess.Thoseindividualswhohave
uniquetalentsandskillsthatcanhelpthegroupsucceed,andwhoarewillingtousethose
talentstocontributetothecollectiveendeavor,aregiventhehigheststatusranks.
However,theabovementionedevidencemightprovidetoomuchconfidenceinthe
functionalistmodel.Acloserlookatheliteratureonstatushierarchiesshowsthereare
numerousfindings–findingsthatconsistentlyemergeacrossdifferentstudies–that
cannotbeexplainedbythefunctionalistaccount.Infact,manyfindingsevenseemto
contradictfunctionalistpremises,callingintoquestionsomeofthemodel’sbasic
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implications.Inthissection,weoutlineafewofthosefindingsanddescribetheirrelation
tofunctionalism,outliningwhytheyfailtofitwithinitstheoreticalassumptions.
Hierarchiesdevelopandstabilizeveryquickly.Thefirstsetoffindingsthatseem
toruncountertofunctionalismconcernthedevelopmentofhierarchiesovertime.If
hierarchiesarepurelyfunctionalanddevelopbecausetheyhelpthegroupsolveits
importantproblems,onewouldexpecttheemergenceofhierarchiestobeagradualand
deliberateprocess.Thatis,hierarchieswouldemergeslowlyatthebeginningofthegroup’s
formation.Groupswouldstartwitharelativelyflatstructure,inwhichtherearesmaller
differencesinstatusamongmembers,andgraduallydevelopasteeperhierarchyovertime,
withstatusdifferencesbecomingmorepronounced,asgroupmemberscometoknoweach
other’srelativecapabilitiesandcommitmenttothegroup’ssuccess.Inthebeginningofthe
group’sformation,membersusuallyhaverelativelylittleinformationabouteachother’s
competenceandindividualattributes.Eveninorganizationalsettingswhereteamsare
comprisedofmemberswhoknoweachotherbyreputation,thosemembersstilldonot
knowagreatdealabouteachother,suchashowmucheachindividualcancontributeto
theteam’ssuccess,andhowcommittedeachmemberistothegroup.Therefore,itwould
behooveteamstoholdoffonformingstarkdifferencesinstatusuntiltheycometolearn
eachmember’srelativecontributions.
Yettheempiricalrecordpaintsaverydifferentpictureofhowstatushierarchies
develop,suggestingtheydevelopquicklyandbecomerigidovertime.Thatis,theyemerge
inarushedfashion,basedonlittleinformationabouteachgroupmember.Onceformed,
teamhierarchiesarethenverystableandsomewhatslowtoadjustovertime,eveninthe
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faceofevidencethatlesscompetentpeopleareinchargeandthatchangesinthestatus
orderarewarranted.
Forexample,theamountthatgroupmembersspeakisoftenusedasameasureof
status(Bergeretal.,1972).Individualswhoarerespectedandadmiredaregivenmore
chancestospeak.Kalma(1991)foundthatrankordersinspeakingtimeemergedwithin
thefirstminuteofinteractionofdyadsandtriads.SchmidMast(2001)similarlyfoundthat
rankorderinspeakingtimedevelopedwithinthefirst8minofinteraction.FisekandOfshe
(1970)foundthatrankorderinspeakingtimeinthefirstminuteoftriadicinteractions
correlatedinthe.50’swithfinalrankorderatendof45minsession.AndRosaandMazur
(1979)foundthatwhentwoindividualsmakeinitialvisualcontact,thepersonwhoholds
theglancelongerendsuphavinghigherstatusinthegroup.Theyargue,“Aspartofa
processofstatusformation,itseemsthategoalmostimmediatelyascribeshighorlow
statusattributestoalter.Ifimmediatecuesindicatethatalterishighinstatus,thenegois
likelytodefertoalter.Ifcuesindicatethatalterisoflowerstatusthanego,egoislikelyto
withholddeference”(pp.30‐31).Theyalsofoundthatthefirsttospeak(whenvisual
contactpre‐grouptaskwasnotallowed)wasthebestpredictorofeachindividual’s
eventualstatuswitharegressioncoefficientof.55.Therefore,hierarchiesseemtoemerge
beforegroupmembershaveanaccuratesenseofwhohassuperiorskillsandabilities,and
whoiswillingtocontributemoretothegroup’ssuccess.
Therapidemergenceofhierarchiesmightbejustifiedifthehierarchyremained
fluidandflexible,withthegroupmakingadjustmentsovertimeasthememberslearn
whichofthemareactuallymorecompetentandcommittedtothegroup’ssuccess.Thatis,
evenifgroupsmakerushjudgmentsinthebeginningoftheirinteraction,theycouldstill
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constructamerit‐basedhierarchyiftheyadjustedthehierarchyovertime,reorderingthe
statusranksaccordingtowhoactuallyprovidesmoreandlessvaluetothecollective.
Yettheempiricalevidencesuggeststhatstatushierarchiesarestableandevenrigid
ratherthanfluidandflexible.Itseemsthatoncetheplastersets,itsetshard.Thestability
ofhierarchieswasobservedinclassicgroupsresearch(Bell&French,1950;Fiske&Cox,
1960;Nelson&Berry,1965)andnotonlyinlaboratorygroupsbut“realworld”groupsas
well,suchasteamsofresidentdoctors(Caudill,1958,p.249).Ithasbeenobservedinshort
timeperiodsaswellaslong.Forexample,theKalma(1991)studyabovefoundthat
speakingtimerankordersmeasuredwithinfirstminuteofinteractionofdyadsandtriads
didnotchangeovera10minsession.IntheSchmidMast(2001)study,rankorderin
speakingtimemeasuredinthefirst8minofinteractioninthefirstsessioncorrelated
stronglywithspeakingtimerankordersinthelast8minofinteraction(r’sof.63for
womenand.68formen).TheFisekandOfshe(1970)studyfoundthatrankorderin
speakingtimemeasuredinthefirstminuteofinteractionscorrelatedinthe.50’swithfinal
rankorderatendof45minsession.
Thisstabilityextendstolongerperiodsaswell.SchmidMast(2001)foundthatthe
correlationsofspeakingtimerankordersfromtheendoffirstgroupsessiontothe
beginningofthesecondsessionaweeklaterwere.54forwomenand.49formen.Inour
ownresearchinwhichwefollowedteamsoverthecourseoffourweeks,wefoundthat
individuals’statusshowedanaveragestabilitycorrelationofr=.61acrossthefourweeks;
thatis,individuals’statusinanytwoweekstendedtocorrelatewitheachotheraroundr=
.61.Finally,inastudyinwhichwefollowedgroupsoverthecourseofninemonths,we
foundthatindividuals’statusinfirsttwoweekscorrelatedr=.61withtheirstatusfive
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monthslater,andthatstatusatfivemonthsinthegroupcorrelatedawhoppingr=.86with
statusatendofyear(Andersonetal.,2001).
MageeandGalinsky(2008)reviewedtheliteratureonthestabilityofhierarchies,
highlightingthenumerouswaysinwhichhierarchiesreinforcethemselves.Partofthe
reasonthatstatusissoseeminglyresistanttochangeisthatstatusperceptionscoalesce
quicklyinthegroupandmemberscometoconsensusastowhohashighandwhohaslow
status(Kenny,Horner,Kashy,&Chu,1992;Thibault&Kelley,1959).AsSherifand
colleaguesargued,withinagroupsetting:
Interactionbecomesstabilizedinapatternofreciprocitiesmanifestedinagroup
structuresconsistingofhierarchicalstatusesandrolesforindividualmembers.The
establishedpatternofreciprocitiesbecomescodifiedintermsofcertainnorms
regulatingtheexpectations,responsibilities,andloyaltiesofmembersoccupyingthe
respectiverolesandstatuses.(Sherifetal.,1955,p.372)
Individualdifferencesthatpredicttheattainmentofstatus.Anabundanceof
researchhasshownthatindividualcharacteristicsrelatedtostatusstrivingarestrong
predictorsofstatusingroups–eventhoughthosecharacteristicsdonotnecessarily
provideanyvaluetothegroup.Forexample,anaggregatedanalysisof85yearsofgroups
researchfoundthatthepersonalitytraitdominance,whichinvolvesapreferencefor
possessingauthorityandthetendencytobehaveassertively,predictswhoemergesasthe
leaderingroupsmoreconsistentlythananyotherindividual‐differencedimension
examined,includingintelligence(Lord,deVader,&Alliger,1986).Further,individual
differencessuchastheneedforpower,self‐monitoring,andtestosterone,whicharealso
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associatedwithadesireforhighsocialstanding,similarlypredicttheattainmentofhigher
statusacrossgroupsettings(Cashdan,1995;Flynnetal.,2006;Winter,1988).
Fromafunctionalistperspective,itisnotclearwhythesecharacteristicspredict
differencesinstatus.Individualdifferencessuchasdominanceandtheneedforpowerare
notsociallyvalued;infact,manygroupslookdownonindividualswhoblatantlydesire
statusandevenpreventthemfromattainingleadershippositions(Freedman,1980).
Further,theseindividualdifferencesarelargelyuncorrelatedwithcompetenceor
communalorientation(e.g.,seeAnderson&Kilduff,2009).Therefore,itisunclearwhy
theseattributeswouldsostronglyandconsistentlypredicttheattainmentofstatusin
teams.
Statusdynamicsdifferformenandwomen.Ifstatushierarchiesingroupsexist
becausetheyfacilitategroupsuccess,therewouldbenoreasontoexpecthierarchiestobe
differentformenandwomen.Hierarchiesputativelyservethesamefunctionsforgroupsof
menandwomen,theyshouldbebasedonthesameindividualdifferencesinabilityand
merit,andtheyshouldhavethesameaffectongroupperformance,whetherornotthe
groupwascomprisedofmenandwomen.
Yetmen’sandwomen’shierarchiesdivergeinmanyways–waysforwhich
functionalismcannotaccount.Forexample,inastudyoflonger‐termgroupsmentioned
earlier(Andersonetal.,2001),wemeasuredstatuswithpeer‐ratingsof“theamountof
prominence,respect,andinfluence”theindividualheldinthegroup,from1(low)to7
(high).Wefoundthatmen’shierarchiesseemedtoemergemuchmorequicklythan
women’s:Formen,statuswashighlystablefromTime1(twoweeksafterthegroup
formed)toTime2(fivemonthslater),withanr=.80.Forthewomeninthesamegroup,
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thestabilitycorrelationbetweenstatusatTime1and2wasonly.41,whichwas
significantlylower.Thus,earlyinthegroup’sformation,femalestatuswaslessstable,
consistentwithearlierfindings(Aries,1996;Savin‐Williams,1979).
Itisinterestingthatmen’sandwomen’sstatuswasequallystablelaterinthegroup
however.MalestatuswasalsohighlystablefromTime2toTime3,atimeintervalof
anotherfivemonths,r=.89.Forwomen,thecorrelationbetweenTime2and3was.88,
almostexactlythesameasthecorrelationobservedamongmen.Therefore,thesefindings
suggestthatmennegotiateandsettlehierarchiesmorerapidlythanwomendo,butthat
eventuallybothsexesdevelopstatusordersthatarequitestable.Indeed,somestatus
theoristshavesuggestedthatmen’sstatusorderisestablishedveryquicklywhereas
women’sstatusnegotiationhasbeendescribedasamorecomplicatedandsubtleprocess
(Mazur,1985;Savin‐Williams,1979).Thus,thestatusorderamongwomenmightjusttake
longertoemerge.Inthesemixed‐sexgroups,itseemsthatwhilemen’sstatusremains
stable,womentendtochangestatuspositionswitheachother.
Oncethehierarchyisformed,menalsotendtodevelopsteeperhierarchiesthan
women.Inalongitudinalstudyofteams(Berdahl&Anderson,2005),wefoundthat
womenmorethanmenpreferequalityingroups,andthatall‐malegroupsweremore
hierarchicalthanall‐femalegroups.Similarly,SchmidMast(2001)foundthatall‐male
groupshadsteeperhierarchicalstructuresthanall‐femalegroupsintheirinitialsessions.
Finally,differentindividualdifferencessometimespredictstatusformenand
women.Wefoundconsistentevidencethatneuroticismnegativelypredictsstatusinmen
butnotinwomen(Andersonetal.,2001).Neuroticismreflectsindividualdifferencesin
negativeemotionality,includingvulnerabilitytostress,anxiety,depression,andnegative
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self‐consciousemotions,suchasguilt,shame,andembarrassment(Costa&McCrae,1992).
Inotherwords,menwhoshowsignsofstress,anxiety,depression,orself‐consciousness
(i.e.,highlyneuroticmen)areviewedmorenegativelythanarehighlyneuroticwomen,and
arelikelytobesociallypenalizedwithlowerstatus.Moreover,physicalattractiveness
predictedstatusinmenbutnotinwomen(Andersonetal.,2001).Thiseffectissurprising
becauseitisoftenthoughtthatphysicalattractivenessisvaluedmoreinwomenthanin
men(Buss&Schmitt,1993).
Hierarchiesoftenleadtoworsegroupoutcomes.Adirecttestoftheutilityof
hierarchiesiswhethergroupsfunctionbetterwhentheyhaveahierarchicalstructurethan
whentheyhaveaflatstructure.Groupswithasteeperhierarchy–thatis,thosewithlarger
asymmetriesinmembers’power,status,andinfluence–shouldexhibithigherlevelsof
performance,cohesion,intra‐groupcoordination,andlowerlevelsofintra‐groupconflict,
forexample,thangroupswithaflatterstructure.
Yettheempiricalevidencefindsthattheeffectsofhierarchysteepnessarehighly
mixedacrossstudies.Somestudiesshowsteeperhierarchiesfacilitatebettergroup
performanceandintra‐groupcoordination,yetmanyotherstudies(infact,alargernumber
ofstudies)showthatsteeperhierarchiesleadtoworsegroupperformance,lower
motivationandsatisfactionamongmembers,andbreakdownsininter‐member
coordination.
Forexample,theclassiclaboratorystudiesofcommunicationstructurebyBavelas
andcolleagues(e.g.,Bavelas,1950;Leavitt,1951;Christie,Luce,&Macy,1952)
experimentallymanipulatedthecommunicationchannelsbetweendifferentgroup
memberswhiletheyworkedonajointtask,allowingsomememberstodirectly
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communicatewitheachotherwhileprecludingothersfromcommunicating.These
differentcommunicationstructuresdeterminedthesteepnessofthegroup’shierarchy
(e.g.,Bavelas,1950;Leavitt,1951;Shaw,1954).Inareviewofthesestudies,Shaw(1964)
foundthatsometimesmorecentralizedcommunicationstructuresledtohigher
performancethanlesscentralizedcommunicationstructures,andsometimestolower
performance.Forexample,ofthe36relationshipshetalliedbetweencentralizationandthe
speedwithwhichthegroupsolveditsproblem(fastertimesindicatingbetter
performance),morecentralizedstructuresledtofasterproblemsolvingin14instances,
andslowerproblemsolvingin22instances.Ofthe20relationshipshereviewedbetween
centralizationandthenumberoferrorsmadebythegroup,morecentralizedstructuresled
tomoreerrorsin6instances,fewererrorsin10instances,andcentralizationhadnoeffect
infourinstances.
Arelatedlineoflaboratorystudiesmanipulatedormeasuredhierarchysteepness
moredirectlybyfocusingonleadershipstructures.Thesestudiesalsofoundmixedresults.
Afewstudiesfoundpositiverelationsbetweenhierarchysteepnessandgroup
performance.Forexample,CarzoandYanouzas(1969)examined15‐persongroupswho
estimatedhowmuchdemandtherewouldbeofaproductinvariousmarketsandthushow
muchofthatproducttheyshouldorderfromsuppliers.Theyfoundthatgroupsperformed
betterinataller(3‐level)thaninaflatter(2‐level)hierarchy.MaierandSolem(1952)
foundthatgroupsworkingonamathtaskperformedbetterwhentheyhadaleaderthan
whentheydidnot.However,thiseffectmustbequalifiedbecauseleaderswerespecifically
instructedtoencourageparticipation,toavoidexpressingtheirownviews,andtoaccept
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theviewsexpressed.Therefore,itisunclearwhetherthefindingsareduetohierarchy
steepnessorduetotheeffectsofhighlydemocraticleaders.
Otherstudiesfoundnegativeassociationbetweenhierarchysteepnessandgroup
performance.Torrance(1955)examinedthree‐personAirForceflightcrewsandfound
“real”crews(thathadbeenactuallyworkingtogetherforalongtime)performedworseon
amathtaskthancrewsofstrangersthatwereconstructedtemporarilyforthesakeofthe
experiment–andthatthiseffectemergedbecausetherealcrewsweremorehierarchical
thanthetemporarycrews.Forexample,whenlowerrankedmembersofrealcrewsknew
thecorrectanswertotheproblemtheywerelessabletoconvincetheotherstoacceptit.
Robyetal.(1963)manipulatedwhethergroupshadanappointedleaderwhilethey
workedonasimpletaskinvolvingflippingswitchesinresponsetodisplaylights.They
foundoverallthattheeffectofhierarchysteepnessongroupperformance(i.e.,thespeed
withwhichtheysolvedproblems)dependedonwhethergroupmembershadtocoordinate
witheachotherornot,andwhetheracompetentorincompetentpersonwasappointed
leader.However,theirmeanssuggestthategalitariangroupsoutperformedhierarchical
groupsinallconditionsexceptone:whenthegroupworkedonataskthatrequiredmore
coordinationandwhentherewasahighlycompetentpersonincharge.
BeckerandBaloff(1969)alsomanipulatedwhetherthree‐persongroupshadan
appointedleaderornotandhadthemperformataskinvolvingestimatingthedemandfor
productsbasedonaseriesofdimensions.Theyfoundthatmorehierarchicalgroups
performedworsethanflattergroups.AndBerdahlandAnderson(2005)measuredthe
degreetowhichundergraduatestudentteamswhoworkedinagroupprojecttogether
naturallyformedmorecentralizedleadershipstructures(i.e.,leaderswithmorecontrol
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overgroupactivities),andfoundthatmorecentralizedgroupsperformedworseonthe
teamprojectandreceivedlowerprojectgrades.
Finally,somestudiesfoundnulleffectsofhierarchysteepness.McCurdyand
Lambert(1952),aswellasMcCurdyandEber(1953)manipulatedwhethergroupshadan
appointedleaderornotwhentheyworkedonalight‐switchingtaskinwhichsubjectswere
askedtoturnaswitchasfastaspossiblewhengiventhesignal.Theyfoundnodifferences
inperformancebetweengroupsinwhichonememberwasappointedtheleader,and
groupsinwhichallthreememberspresumablyhadequalinfluence.Haslametal.(1998)
assignedleadersingroupsbasedontheirscoresonaleadershipsurveyandhadthem
workonaDesertSurvivalproblem.Theyfoundthatgroupswithleadersdidnotperform
betterthanleaderlessgroups.Curiously,groupsinwhichaleaderwasrandomlyassigned
outperformedbothofthosekindsofgroups.Similarly,BlinderandMorgan(2008)found
thatgroupswithleadersappointedbasedontheirpre‐testscoresoftaskabilitydidnot
outperformgroupswithoutleadersinamonetarypolicytask.
AnIntegrativeModel:MicropoliticsTheory
Insum,therearenumerousfindingsthatemergeconsistentlyintheliteraturethat
cannotbeexplainedbyfunctionalistaccountsofstatus.Yetatthesametime,vastevidence
contradictsthedominancetheoryofstatus,makingdominancetheoryperseanon‐viable
alternative.Itseemsthereforethatanewmodelofstatusisneeded,onethathelpsus
understandthefindingsoutlinedsofar–boththefindingsthatareconsistentwiththe
functionalistview,andthosethatareinconsistentwithitandevenseemtocontradictit.
Onepossibilityisthatthereareelementsofboththeoriesthatareaccurate,andthat
anintegrativemodelthatincorporatesthoseelementsfromeachperspectivemightbest
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capturestatusdynamicsinteams.Inotherwords,lookingbackattheempiricalfindings,it
seemslikelythatfunctionalismaccuratelycapturesmanyaspectsofstatushierarchies,but
notallofthem.Similarly,dominancetheorymighthavebeenontherighttrackinmany
respects,butperhapsmisguidedinitsspecificassumptionsandhypotheses.
Basedonareviewandsynthesisoftheempiricalliterature,weproposea
Micropoliticsmodelofstatushierarchiesinteams.Assuggestedabove,thismodeldraws
fromfunctionalistanddominancetheoriesofstatus,incorporatingelementsthatfitwith
priorevidenceanddiscardingelementsthatareclearlynotsupported.Butratherthan
beingbasedonmetaphorsofmeritocracy(asthefunctionalistmodelis)orpeckingorder
(asthedominancemodelis),webaseourmodelonelectoralpolitics.Weproposethatin
the“micro”contextofgroupsandteams,individualsattainstatusbyconvincingtheirgroup
thattheypossesstheskillsandabilitiesneededtotakecharge–justaspoliticalcandidates
mustconvincevoterstheyaretherightpeopleforthejob.ThefinalcolumnofTable1
summarizesofitsmajorpoints.
Thefunctionalistperspectivelocatestheoriginofstatusinthegroup.Statusis
viewedasafunctionofthegroup’scollectivejudgmentsanddecisionsaboutwhich
individualsdeservesocialstatus(Balesetal.,1951;Bergeretal.,1972;Eibl‐Eibesfeldt,
1989;Emerson,1962;Goldhamer&Shils,1939).Accordingtothisperspective,groups
developanimplicitconsensusastowhichindividualcharacteristicsarevaluabletothe
collective,andallocatehighandlowstatuspositionsaccordingtowhethertheindividual
possessesrelativelymoreofthosecharacteristics.Individualswhopossessmorevaluable
characteristicsareaffordedhighstatuspositionsinthegroup,whereasindividualswho
possessfewerpositivecharacteristicsareallocatedlowstatuspositions.
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Thedominanceperspectivelocatestheoriginofstatusintheindividual,viewing
statusasresultingfromtheindividual’sdriveandabilitytoattainstatus(e.g.,Mazur,1985;
Savin‐Williams,1979).Accordingtothisperspective,differencesinstatusdevelopbecause
personalitydifferencesdisposesomeindividualstostriveforstatusandusesuccessful
strategiestonavigatethehierarchy.
Becausethesetwoperspectivesplacethedeterminantsofstatuswithinthe
individualandwithinthegroup,respectively,theymightatfirstglanceseemtocontradict
eachother.However,theymightdescribeprocessesthatoccurintandem.Status
attainmentisafunctionofboththegroup’svaluesandperceptionsandtheindividual’s
driveandabilitytoattainstatus.
Yetindividuals’abilitytoattainstatusmightdependlessontheirabilityto
intimidateandmanipulateothersintodeference.Byemphasizingconflictandfear‐based
strategiesforattainingstatus,dominancetheoryseemstohavebeenmisguided.Instead,
status‐seekingindividualsmightascendthehierarchybybehavinginwaysthatmakethem
appearmorevaluabletothegroup–morecompetent,generous,andcommittedtothe
group’ssuccess.Statusdifferencesmightthusbeaproductofthegroup’sjudgmentsabout
whopossessesvaluedcharacteristicsaswellastheindividual’sdesireforandpursuitof
higherstanding.
Groupmembersthusultimatelydecidewhoisaffordedhighorlowstatus,but
individualsjockeyforsuchstatusaffordances.Statusisaffordedtoindividualswhoare
perceivedtoprovidevalue–andthereforeindividualsjockeyforstatusbytryingtosignal
theirhighvaluetothegroup.Thestatusorganizingprocessisbothcooperativeand
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competitive;thegroupcollectivelydecideswhoshouldbeincharge,butindividual
memberscompetewitheachother.
Inthissense,perhapsthebestmetaphorforstatushierarchiesintheMicropolitics
modelisapoliticalelection.Justasinpoliticalelections,individualmembersarechosenby
thecollectivetooccupyhighstatus,influentialpositions.Individualmembers,justlike
politicalcandidates,areselectedaccordingtowhethertheyconveytherightcharacteristics
–decision‐makingskills,leadershipabilities,etc.–andwhethertheyconveyacommitment
totheirconstituencies’orgroup’swelfare.Individualmembers,justlikepolitical
candidates,whoarethemostskilledatconveyingthattheypossesssuchvalued
characteristics(evenwhentheydonot),andthosewhoaremoresuccessfulinconvincing
othersthattheyarethemostqualifiedfortheposition,winstatus.Therefore,inthe“micro”
contextofgroupsandteams,groupsengageinaformofelectoralpolitics,wherein
memberswhoseekhighoffice(i.e.,high‐statuspositions)trytoconveytheirpositive
qualitiestoothers;andonlybyconvincingfellowgroupmemberscanindividualstake
charge.
ThisMicropoliticstheoryofstatuscanbeusedtoaddressthemysteriesoutlined
abovethatfunctionalismcouldnotexplain.Forexample,whywouldgroupsdevelop
hierarchiessoquicklyandadjustthemsoslowly?TheMicropoliticsmodelwouldsuggest
thatearlyinthegroup’sformation,membersdojockeyforposition,tryingtoattainthe
higheststatuspossible.Thusthemodelallowsforindividualmotivationinstatustohelp
shapethestatusorder;whenmultipleindividualsinagroupwouldliketooccupythetop
statusranks,theymightseektosortoutthestatusorderquickly–withsomeindividuals
whowantitmoreandwhoaremoreequippedatattainingitsuccessfullyachievingthose
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ranks.Similarly,evenasthegroupisconfrontedwithinformationthatsometop‐ranking
membersarelesscompetentthantheyfirstseemed,thestabilityofhierarchiescanbe
partlyexplainedbytheself‐interestedprotectionofstatus.Individualswhooccupythose
positionsmightnotgivethemupeasily.
Whywouldindividualswhodesirestatusattainitmorereadily?Asmentioned
earlier,implicitwithinthefunctionalistperspectiveofstatusisthatindividualsaregiven
higherstatusinagroupwhentheyareperceivedtobevaluabletothegroup–not
necessarilywhentheyareactuallymorevaluable(Bergeretal.,1972).Becausean
individual’sestimatedvaluetoagroupisbasedonthegroup’ssubjectiveperceptions,we
believethisprovidesindividualswiththeopportunitytoshapesuchperceptions.Indeed,
severalrecentstudieshavebeguntoshowhowindividualscanenhancetheirapparent
value,andinturntheirstatus,bybehavinginwaysthatsignalhighercompetenceand
commitmenttothegroup.
Ourrecentworksuggeststhatindividualscanachievehigherstatusbybehavingin
waysthatincreasetheircompetenceintheeyesofothers(Anderson&Kilduff,2009).
Specifically,wefoundthatindividualshighinthepersonalitytraitdominance,whotendto
behaveinassertive,firm,andself‐assuredways,wereratedashavinghigherstatusand
influencebytheirteammates.Further,dominantindividualsweregrantedhigherstatus
becausetheywereperceivedtopossesshighertaskcompetencebytheirteammates,even
thoughtheywereactuallynomorecompetent.Forinstance,inonestudyexamininggroups
whoworkedonmathproblems,individualshigherintraitdominancedidnotscorehigher
onstandardizedtestsofquantitativeabilities,nordidtheyprovidemoreaccurateanswers
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duringthegrouptask.Rather,theseindividualsmerelygavetheimpressionofsuperior
competence.
Tounderstandhowdominantindividualsaccomplishedthis,weturnedto
videotapesofthegroupsessions.Independentjudgeswhowereblindtoourhypotheses
codedeachmember’sbehaviorandfoundthatdominantindividualsexhibitedmore
competencecues,suchasvolunteeringanswersandproblem‐relevantinformation.
Therefore,althoughdominantindividualswerenotanymorecompetent,theyachieved
higherstatusbytakingtheinitiativeandactinginwaysthatconveyedhighcompetence
(Anderson&Kilduff,2009).
Individualscanalsoattainstatusbydisplayingselflessness,thussignalingtheir
commitmenttothegroup.Individualspursuingstatuscanengageinwhathasbeen
referredtoas“competitivealtruism,”inwhichtheyattempttooutdoothersintheir
generosity(Hardy&VanVugt,2006).Forinstance,studiesofworkorganizationsandMBA
classmatecohortsusedself‐andpeer‐ratingstomeasurehowmuchgroupmembers
helpedeachotherintheirwork(Flynnetal.,2006).Thesestudiesfoundthatindividuals
whoreportedbeingmoremotivatedtoachievehighstatusgavehelptomoreoftheirfellow
groupmembersandsoughtouthelpforthemselvesfromfewerothers.Further,this
seeminglyselflessbehaviorledtobeingperceivedasmoregenerousinthegroup,whichin
turnledtohigherstatus.Therefore,status‐seekersachievedhighersocialstandingby
actingstrategicallywithregardstogivingandreceivinghelp.
Whywouldmenandwomen’sstatusdynamicsdiffer?Onepossibilityisthatmen
mightjockeyforstatusmorestrongly–andearlierinthegroupformation–thanwomen.
Thereisevidencethatmenarehigheronindividualdifferencevariablesrelatedtothe
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desireforstatusthanwomen,suchastraitdominance(Feingold,1994),theneedfor
dominance(Feingold,1994),testosterone(Mazur&Booth,1998)andMachiavellianism
(Wilson,Near,&Miller,1996).Moreover,evidencesuggeststhattheneedforpoweris
manifestedinovertbehaviordifferentlyformenandwomen;specifically,theneedfor
powerpredictsmoreimpulsivebehaviorinmenbutnotinwomen(Winter,1988).This
suggeststhatmenhigherintheneedforpowermightjockeyforstatusmorethanwomen
inthegroup’sformationbecausetheyareallstrivingforhigherstatusandeagertosortout
thehierarchicalorder.
Finally,whywouldhierarchiesharmgroupsuccesssooften?Onepossibilityisthat
althoughgroupsstrivetoputtherightpeopleincharge,theyfailtodoso.Because
individualsjockeyforpositionandthussometimespeopleattainstatuswholack
competenceoragroup‐orientation,thiscouldleadsomegroupstofail.Muchresearch
suggeststhatgroupsoftenfailinselectingtherightpeople,placingincompetentindividuals
inpositionsofleadership.Thisfailureinselectionmightgivethewrongindividuals
disproportionatecontroloverthegroupanditsdecisions,therebyincreasingthechances
forgroupfailure(Barnard,1964).Indeed,studieshavefoundthatwhenagroup’s
hierarchyisbasedonexpertiseitperformsbetter(e.g.,Maier,1967;Robyetal.,1963),
whichsupportsthenotionthatmeritocratichierarchiespromotegroupsuccess,and
suggestingthatwhenthehierarchyisbasedonnon‐meritocraticcharacteristics(e.g.,the
abilitytoonlyconveycompetence),groupperformancewouldsuffer.
SummaryandFutureDirections
Statushierarchiesarefundamentaltoagroup’sprocessesandperformance.Where
agroupmemberfallsinateam’sstatusordershapeshermotivation,self‐concept,feelings
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abouttheteam,andparticipationinthegroup.Statushierarchiesimpactsomeofthemost
importantprocesseswithingroupssuchashowlaborandresourcesgetdistributedaswell
ashowwellgroupsperform.
Thequestionsaddressedinthecurrentchapterarefundamentalbecausethey
concerntheverynatureofhierarchies.Whydotheyexist?Howdotheyform?Whatimpact
dotheyhaveonthegroup?Aswediscussed,therearetwoverydifferentandconflicting
accountsofstatushierarchiesthatgiveverydifferentanswerstothosefundamental
questions.Functionalistaccountstendtoportrayhierarchiesasafunctionaladaptation
thatevolvedinresponsetospecificgroupproblemssuchascoordination,motivation,and
self‐interest.Hierarchiesformbecausethegroupimplicitlydetermineswhichindividual
membersaremostimportanttothegroup’ssuccessandaffordsstatustothoseindividuals.
Incontrast,dominancetheoriesportrayhierarchiesasthesimpleresultofdominance
contestsbetweengroupmembers.Hierarchiesarebornofcompetitionandconflict;
individualswhoaremoreforcefulandintimidatinggrabhighstatusbybeatingothersin
statuscontests.
Formanyyears,thefunctionalismaccounthasheldsway.Thevastmajorityof
findingsthatmostdirectlypitfunctionalistanddominancetheoriesagainsteachother
supportthefunctionalistmodel.Mostscholarswhoworkonstatushierarchiestendto
adoptfunctionalistassumptionsintheirhypotheses.
Yetaswealsodiscussedinthecurrentchapter,therearemanyfindingsinthe
literaturethatcannotbeexplainedbyfunctionalism.Forinstance,whydohierarchies
developsoquickly,beforeindividualmemberscanpossiblyknoweachother’svaluetothe
group?Whydohierarchiessooftenpredictworse,ratherthanbetter,groupperformance?
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Thetimeseemsrightforanewmodelofstatus,onethatcanbetteraccountforthewide
rangeofresultsintheliterature.
Withthatgoalinmind,weproposedanintegrativemodelofstatus,Micropolitics
theory,whichincorporateselementsofboththefunctionalistanddominancemodels.More
specifically,inlinewithfunctionalism,Micropoliticstheoryviewsstatusasafunctionofthe
group’scollectivejudgmentsanddecisionsaboutwhichindividualsdeservesocialstatus.
Groupsdevelopanimplicitconsensusastowhichindividualcharacteristicsarevaluableto
thecollective,andallocatehighandlowstatuspositionsaccordingtowhetherthe
individualpossessesrelativelymoreofthosecharacteristics.However,statusdifferences
alsodependontheindividual’smotivationandabilitytoattainstatus.Status‐seeking
individualsascendthehierarchybybehavinginwaysthatmakethemappearmore
valuabletothegroup–morecompetent,generous,andcommittedtothegroup’ssuccess.
Statusdifferencesarethusaproductofthegroup’sjudgmentsaboutwhopossessesvalued
characteristicsaswellastheindividual’sdesireforandpursuitofhigherstanding.
Intermsoffuturedirections,thisMicropoliticstheoryposesanumberofdirections
forfutureresearch.First,ofcoursewhatwehavepresentedisaroughmodelandmuchof
itneedstobefleshedoutfurther.Startingwiththequestionsaddressedearlierinthe
chapter,futureresearchneedstotestwhetherinfactstatushierarchiesemergeasquickly
astheydobecauseindividualmembersjockeyforposition;onespecificwaytotestthis
hypothesiswouldbetotestwhethergroupswithmembershigherinthedesireforstatus
formtheirstatushierarchyquickerthanothergroups.Researchalsoneedstotestwhether
statushierarchiesinteamsareasstableastheyarebecausestatus‐drivenindividualsseek
tokeeptheirloftyposition,evenwhenevidencesuggeststheyshoulddefermoretoothers.
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Inaddition,futureresearchneedstotestwhethersteeperstatushierarchiesharmgroup
performancebecausethe“wrong”members(wholackcompetenceandagroup‐
orientation)attainthehigh‐rankingpositions.
Further,oneinterestingavenueforfutureresearchistoexaminewhether,insome
groupscontexts,thedominancetheoryofstatusdoesmoreaccuratelyportraythe
hierarchy’sdynamics.Thatis,aretheresomegroupcontextsinwhichstatusdifferences
aredeterminedbyfearandintimidation,coercionandmanipulation?Webelievethatinthe
vastmajorityoforganizationalteamsettings,theMicropoliticsviewofstatuswillhold
sway.However,itispossiblethatinsomeuniquesettings,statushierarchiesemerge
accordingtoprocessessimilartothosefoundinstreetgangs(Whyte,1943)orprisons
(Piquette&Papachristos,2012).Perhapsinorganizationswherethecultureisparticularly
toxic,inwhichcoalitionsareunabletoformandeachindividualisfendingforhimor
herself,dominanceandintimidationcouldwintheday(Ridgeway,1984).Orinother
settings,itispossiblethatdominantandfear‐inducingindividualsareaffordedhigher
statusbecausethoseindividuals’primaryresponsibilityistointeractwithoutgroups
(Halevy,Chou,Cohen,andLivingston,2012).Groupsmightselecttough,intimidating,even
Machiavellianindividualsasleadersbecausethoseindividualswouldhelpthegroup
competeagainstothergroups.
Finally,theMicropoliticstheorygeneratesanumberofhypothesestobetested.For
example,researchshouldtestwhetherindividualswhosuccessfullyattainstatus–butwho
infactlackcharacteristicsthatwouldallowthemtocontributetothegroup’ssuccess–
possessuniqueabilitiesrelatedtothesignalingofvaluetoothers.Forexample,do
individualshigherintestosterone,self‐monitoring,ortheneedforpowerhavesuperior
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skillsatconveyingpositivequalitiestoothers?Dotheypossesstheabilitytoprojectthe
imageofcompetence,leadership,orcommitmenttothegroup’ssuccess,evenwhenthey
lackthosecharacteristics?Dotheypossesswhatsomescholarshavecalled“Machiavellian
intelligence”(Byrne&Whiten,2002),whichinvolvestheabilitytoreadthestructureand
valueofagroupandbehaveinwaysthatleveragesuchknowledge?Forexample,itis
possiblethatindividualshighintheneedforpoweraremoreadeptatreading,earlyina
group’sformation,thekindsofcharacteristicsandtraitsthatwillbevaluedbythegroup–
thatis,thecharacteristicsandtraitsthatwillhelpindividualsattainstatus.Theywould
thenhavealegupincompetingforstatusbecausetheywouldknowwhichcharacteristics
toprojecttoothers.Itisalsopossiblethatindividualshighinself‐monitoringattainhigher
status(Flynnetal.,2006)inpartbecausetheyarebetterabletotailortheirbehaviorand
imagetoothers;thatis,notonlycanthey“readaroom”andunderstandwhatotherswill
value,buttheyalsohavetheabilitytoactinwaysthatareconsistentwiththosevalues.
Similarly,thereisabroadtendencyforindividualswhoaretallertoattainpositions
ofstatus(Judge&Cable,2004),eventhoughofcoursephysicalheighthasnorelationto
characteristicsthatwouldprovidevaluetothegroup(e.g.,intelligence,commitmenttothe
group,leadershipskills).OurMicropoliticstheorysuggeststhatheightmightleadtostatus
becauseitsignalstoothersthattheindividualdoesinfactpossesscompetenciesneeded
forsuccessfulleadership;inotherwords,groupmembersmightuseheightasasignthat
theindividualismoreexpert,moreskilledatleading,orthatheorshewouldmake
strongercontributionstothegroup.Futureresearchshouldtestthishypothesisand
examinewhatperceptions,precisely,mightmediatethelinkbetweenheightandstatus.
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Giventheincreaseininterestinhierarchythathasemergedinthepastseveral
years,itistimefornewmodelsandfreshperspectivesonstatushierarchiesinteams.We
hopethatthisMicropoliticstheoryofstatusprovidesausefulframeworkonwhichtobuild
andgeneratenewideasandhypotheses.
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Table1ComparisonofTheoriesofStatus
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Figure1NumberofArticlesonHierarchyPublishedbyYear
13
19
23 24
32
36
43
0
5
10
15
20
25
30
35
40
45
2004 2005 2006 2007 2008 2009 2010
Arcles Published
*Search includes OBHDP, AMJ, JAP, JPSP, PSPB, JESP, Psych Science. Keyword includes “hierarchy,” “status,” or “power.”