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Page 1: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry
Page 2: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Analytic Modeling in the Age of Cognitive Computing and “Big Data”

Page 3: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

! Execu&ng)advanced)analy&c)capabili&es)

!  Incorpora&ng)new)and)complex)data)sources))

! Capitalizing)on)today’s)big)data,)dynamic)technologies)and)advanced)analy&cs)

What are we talking about?

Page 4: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

! We)are)right)at)the)beginning…)

! Best)prac&ces)are)not)established)

! No)one)has)fully)unlocked)the)poten&al)))

! No)one)is)fully)profi&ng)from)this)capability))

! We)want)to)find)new)ways)to)expand)business)and)profit)

Why are we talking about it?

Page 5: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Defining Trends:

So critical that they are redefining industry

Page 6: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Defining Trends

The Power of Open and Collaboration

Page 7: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

)Gartner’s)Magic)Quadrant)for)Advanced)Analy&cs)PlaJorm)

Defining Trends

•  Open)plaJorm)for)developers)

•  2)Million)user)community)

•  Compe&ng)with)SAS))

Page 8: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Big Data Is About Much More Than Data...

*PWC 2013

Defining Trends

It represents a new way of doing business—one that is driven by data-based decision-making and new types of

products and services enriched with data.*

Page 9: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

DATA)

ANALYTICS)TECHNOLOGY)

Robust)Technology)PlaJorms)) Advanced)Analy&cs)

Defining Trends

MongoDB)&)other)NoSQL)PlaJorms)

InUHadoop)Analy&cs)

Challenge:)agility,)volume,)velocity,)and)variety)of)data)

Page 10: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

“Cognitive computing systems learn and interact naturally with people to extend what either humans or

machine could do on their own. They help human experts make better decisions by penetrating the

complexity of big data.” -IBM

Defining Trends

Cognitive Computing

Page 11: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Defining Trends

Organization: Additive Analytics Industry: Healthcare Application: Predicting hospital readmission; Using machine learning algorithms to identify which patients are at high risk of readmission Outcome: Improved Care outcomes and reduced costs.

Organization: Rebellion Research Industry: Finance Application: Investment decisions; Using machine learning based AI to manage investment portfolios.

Machine Learning Applications

Page 12: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

What’s to become of analytical models in our real-time, machine learning age filled with new and

complex data sources?

Defining Trends

Page 13: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Opportunity: Derive significant value from a segment that has historically been excluded from the “eligible universe” for lending

Capitalize on today’s big data, dynamic technologies and advanced analytics in Consumer Lending

Page 14: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Opportunity in Consumer Lending

More than 1 in 4 households (28.3%) are either unbanked or underbanked, conducting some or all of their financial transactions outside of the mainstream banking system. )

Page 15: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Opportunity in Consumer Lending

Alternative Financial Services (AFS): Check-Cashing Outlets Money Transmitters Car Title Lenders Payday Loan Stores Pawnshops Rent-to-Own Stores

Page 16: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Opportunity in Consumer Lending

"  One$quarter*of)households)have)used)at)least)one)AFS)product)in)the)last)year)

"  Almost)one*in*ten*households)have)used)two)or)more)AFS)

)"  12*percent*of)households)had)used)an)AFS)

product)in)the)previous)30)days,)including)four*in*ten*unbanked)and)underbanked)households.)

The)FDIC)study)revealed:)

Page 17: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Opportunity in Consumer Lending

The Data Industry Ecosystem

))DATA)Data)

DATA)

data)

Data)

DATA)

data)

OpenUSource)PlaJorms)

Aggregator)

Entrepreneur) Enterprise)

Owner)

Individuals/)Brigades)

Page 18: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Opportunity in Consumer Lending

AFS Data; fragmented and represents opportunity " Where does this data reside?

" How can this data be integrated with established and unstructured data sources?

" Who could be an aggregator?

" What would be the platform?

Page 19: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Where we are and Where we’re going... The state of the industry through the eyes of experts

Finding value in new sources of data, technology platforms and analytic methodologies

Page 20: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Incorporating the new into established practices

Research & Findings

Capitalizing on today’s big data, dynamic technologies and advanced analytics in Consumer Lending

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“I believe new modeling techniques that employ machine learning can aid both consumers and financial institutions by developing

more accurate models. “

Research & Findings

Page 22: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

3 Key Findings: "  We do not spend the appropriate amount of time on

defining the business problem

"  Is there a need for a development sample in the world of machine learning and adaptive predictive models?

"  We must create a new management system to support and integrate new capabilities with existing tools and processes.

Research & Findings

Page 23: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Connecting Business Leaders with Analytics Experts requires:

" Deep Business Understanding,

" Sophisticated Analytic Domain Expertise,

" Market and Target Segment Definition, and

" A Clear Understanding of the Business Objective.

Research & Findings

We do not spend the appropriate amount of time of defining the business problem

Page 24: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Traditional example: Developing a Model for Revenue Growth in a Credit Card Portfolio

"  Establish the mix of balance growth

"  Identify the underlying reason for balance growth

"  Understand customer attitudes and characteristics

"  Analyze various scenarios to focus the business problem and define the objective function

Research & Findings

Page 25: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Finding Value in New Sources of Data: How would we build models to include these 28.3% that have used AFS?

"  Understand customer attitudes and characteristics "  Identify the underlying reason for balance growth

"  Analyze various scenarios to focus the business problem

"  Establish the mix of balance growth

"  Define the objective function

Research & Findings

Page 26: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

The Human Element:

"  Defines what a model needs to predict,

"  Equips the model with the knowledge of vast data sources,

"  Provides the business acumen and experiences to help the machine keep learning, and

"  Validates the models success by applying it within the business.

Research & Findings

Is there a need for a development sample in the world of machine learning and adaptive predictive models?

Page 27: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

How Machine Learning Will Improve the Accuracy of Predictions AND is Contingent on a Human Contribution.

Research & Findings

The Four Players "  The Cognitive Computing Platform

"  The Computer Scientist-

"  The Data Specialist

"  The Business Analyst

Page 28: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Research & Findings

We must create a new management system to support and integrate new capabilities with existing tools and

processes

Page 29: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Summation

“Organizations are looking for a combination of human intuition and machine intelligence that possesses the ability to answer questions they were previously unable to answer”

Page 30: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Re-cap "  Critical trends are redefining industry

"  Machine learning improves outcomes and is contingent on human contribution

"  There is potential to derive value from previously excluded segments

Summation

Page 31: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

Vision without action is daydream.

Action without vision is

nightmare.

— Japanese Proverb

Page 32: Analytic Modeling in the Age ofnymetro.chapter.informs.org/prac_cor_pubs/03-2014 M...Application: Predicting hospital readmission; Using ... " Critical trends are redefining industry

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Tal Solutions Marcia Tal, Founder 347-478-5194 Talsolutions.com