analyst portal & self-service portal for microsoft service manager · 2019-01-07 · free...
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Free Community Portals for SCSM
Analyst Portal & Self-Service Portalfor Microsoft Service Manager
The CiresonSelf-Service Portal
The Cireson Self-Service Portal Community and Analyst Portal Community apps are designed to work in conjunction to provide a customizable web-based experience for Analysts and end users. Both Portals
integrate seamlessly with SCSM and can be used from any browser, device, and OS.
Empower your Analysts with full Incident Management capabilities, including the ability to create, view and edit Incidents from any browser, device, and OS. Enable your end users to perform everyday self-service
tasks by providing an easy to use, personalized experience.
The most adaptive, cross-platform experience for empowered end users
The free Cireson Self-Service Portal is a complete
replacement of the Microsoft Self-Service Portal
for Service Manager. Empower your end users to
perform everyday self-service tasks by providing
an easy to use, personalized experience when
reporting incidents, searching the knowledge
base, and requesting services from the service
catalog.
FREE
+1 (855) 871-1232 [email protected] @teamcireson cireson.com
Self-Service PortalCommunity Download:cireson.com/self-service-portal
Analyst PortalCommunity Download: cireson.com/analyst-portal-community
Portal Benefi tsWeb-based Incident
Management for Analysts
and self-service capabilities
for end users
Seamless integration with
Microsoft Service Manager
100% browser, device, and
OS freedom
HTML 5 with no
dependence on plugins
Cutting edge architecture
with memory cache on
web server for enhanced
performance and scalability
The Cireson Analyst Portal Community App
A web-based portal for Microsoft Service Manager featuring Incident
Management for Analysts. 100% browser, device, and OS freedom.
• Create, view and edit Incidents
• Edit Review activities, Manual activities and Runbook activities
related to Incidents
• List, fi lter, and search for Incidents
• Access basic Incident dashboards
• Easily manage all your active work in a single streamlined view
• Manage all Work Items for Teams in a consolidated view
Deliver Faster Incident Resolution
View Incident dashboards for key metrics and KPIs See a consolidated list of all Incidents for the Analyst and their Associated Support Groups
+1 (855) 871-1232 [email protected] @teamcireson cireson.com