an overview of u.s. sport management october 15, 2013 – budapest, hungary
TRANSCRIPT
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An Overview of U.S. Sport Management
October 15, 2013 – Budapest, Hungary
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• Bocsánat Nem tudok [jól] magyarul• Indianából vagyok
– 6.5M• 9.9M
• 1820
• 46.8K – 115K – 8 campuses
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CSM – 5th Edition (2014)
• Introduction to Sport Management– Chapter 1. Managing Sport– Chapter 2. Developing a Professional Perspective– Chapter 3. Historical Aspects of Sport Business– Chapter 4. Management Concepts and Practice– Chapter 5. Managerial Leadership in Sport Orgs
• Sport Management Sites– Chapter 6. Community and Youth Sport– Chapter 7. Interscholastic Athletics– Chapter 8. Intercollegiate Athletics– Chapter 9. Professional Sport– Chapter 10. Sport Management/Marketing Agencies– Chapter 11. Sport Tourism
• Sport Management Functions– Chapter 12. Sport Marketing– Chapter 13. Sport Consumer Behavior– Chapter 14. Communication in the Sport Industry– Chapter 15. Finance/Economics in the Sport Industry– Chapter 16. Sport Facility and Event Management
• Current Challenges in Sport Management– Chapter 17. Legal Considerations in Sport Mgmt– Chapter 18. Sociological Aspects of Sport– Chapter 19. North American Per. on International Sport– Chapter 20. Sport Management Research
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Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
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• Much more than “Big Four”• “Boundaryless”
– Segments, scope, activities, personnel, functions, orgs, etc.
• Types - youth, community, college, elite-amateur, semi-pro, pro, senior, etc.
• Participatory – Ultra-marathon, endurance, survival
» Tough Mudder• 50 events, $2M (‘10) - $115M (‘13)
• Spectatorial– 363 million {$27B (U.S.)}
» Gate receipts, concessions, parking, on-site merchandise, premium seating
U.S. Sport Industry
Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
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• Settings and Products – – Single sports - Leagues, teams, orgs– Multi-sports
• State games, colleges, conferences, high schools, foundations, commissions, HOFs– Mass/new/social media, sponsors, retailers, manufacturers, events,
meetings, trade shows– Services
• Agencies, search firms, event staffing, research, travel, legal/financial/marketing, recruiting, consulting
– Sport Mgmt/Marketing firms (775)– Facilities
• All levels, record numbers built, economic impact, civic pride, event solicitation, etc.
– Goods and Apparel• Sporting goods, equipment, sportswear, footwear, etc.• Licensed goods, apparel, merchandise, etc.
– Advertising, sponsorships, endorsements, etc.• $20B in North America, 70% going to sports• Naming rights, bowls, events, athletes, teams, organizations, etc.
– Gambling and fantasy sports– Transportation, tourism, travel, medical, accommodations, meals,
etc.
U.S. Sport Industry
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• Toy dept. of life? Diversion from everyday life?• Hard to quantify and define*
• Sport Management – study and practice of all people, activities, businesses, or
organizations involved in producing, facilitating, promoting, or organizing any sport-related product**
• Management, marketing, sponsorship, sales• Governance, communications, events, promotions• Media/public relations, financial, legal aspects
U.S. Sport Industry
*(Howard & DeSchriver, 2005; **Pitts & Stotlar, 2002; Plunkett, 2013)
Size in Billions ($)0
50
100
150
200
250
300
350
400
450
4763
152
183
440
1986
1988
1995
1999
2013
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“The Study Of…”• Before 80’s, few classes/majors• 682 SM Programs
– 581 in U.S.• 354 – BA/BS• 198 – Master’s• 29 - Doctoral
• IU
Series10
50
100
150
200
250
300
350
400
1 1 22
44
83
133
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354
1949
1966
1978
1982
1985
1988
1993
2013
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“The Study Of…”• Before 80’s, few classes/majors• 682 SM Programs
– 581 in U.S.
• IU– History/Personnel
• 1982 – SMM Undergraduate (~180)• 1985 – Master’s (~50)• 1999 – SC Undergraduate (~200)• 2001 – PhD (~20)• 7 Faculty; ~450 Students
– Tracks• B: Marketing/Management; Communication (Print/Broadcast)• M: Athletic Administration; Sport Marketing; Sport Communication
– SM/SC Industry Segments Served• Pro leagues; Intercollegiate/scholastic; Governing bodies• Sport media outlets; Sporting goods; Academy
– Topics Covered• History/Sociology/Psychology of Sport; OT/OB; Strategic Mgmt• Communication, Law, Finance, Marketing, Sales, & Promotions
Series10
50
100
150
200
250
300
350
400
1 1 22
44
83
133
193
354
1949
1966
1978
1982
1985
1988
1993
2013
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Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
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• Sports Participation – Largest Segment– 217M “active” youth/adults – “Core”:
• Triathlons, endurance, running, MMA, etc. are up • “Core”:
– Basketball (16.7M), Bowling (11.5M), Baseball (9.4M), Yoga (9.8M), Football (9.7M), Soccer (6.4M), Table Tennis (5.6M), Softball (4.5M), Martial Arts (3.9M), Volleyball (3.9M) – Golf (25.6M) - 2012 Core Participants (SGMA)
• Youth– Classes, instructional leagues, competitive leagues, etc.
• PAL, CYO, Pop Warner, Little League, US Youth Soccer
• Community– YMCA, USTA, American Softball Assoc., US Volleyball Assoc.– Participation for fundraisers, career/profession, celebrity,
religious, city, county, regional, national, etc.
Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
Community/Youth
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Interscholastic• Governance
– National– State– Athletic Depts (24K)
• Employees (300K)– Admins, coaches, trainers, officials, etc.
• Size– $15B U.S. Segment
• Participation– ‘80 – 5.4M– ‘00 – 6.6M– ‘12 – 7.7M
• 52% of students
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Intercollegiate• National governing bodies
– NAIA, NCCAA, NJCAA, etc.
– NCAA• Student-athletes
– 244K (1982) → 282K (1992) → 360K (23 sports)
• TV rights fees– NCAA…basketball/etc.
» 14-year ($10.8B) – BCS…College Football Playoff
» 12-year ($7B)– Conference/school networks
• Membership – 1,287
• Conferences (major/mid)
• Revenues– FBS: $11M to $163M– FCS: $2.6M to $45M *Matuszewski, 2013; NCAA, 2012
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Professional• Variety
– Lacrosse, Slamball, paintball, soccer (men’s, women’s, indoor, etc.), racing (bike, auto, extreme, etc.), golf (PGA, LPGA, minors, seniors), etc.
• Football– Flag, touch, tackle, youth, high school, college, semi-pro– Pro
• AF2 – 25; IWFL – 26 ($2,750)• NFL – 32 (2013, Avg. Value: $1.17B)
– Media rights, suites, PSLs, revenue sharing, endorsements, local media rights, gate receipts, hard salary cap/CBO, concessions, naming rights, parking, licensed products, etc.
• Baseball– Youth, high school, college, minors (250+) – MLB (30) - 2013 Avg. Value: $744M
• Basketball– Youth, high school, college, minors, WNBA (12)– NBA (30) - 2013 Avg. Value: $509M
• Hockey– Minor/niche leagues (youth, inline, roller, etc.)– NHL (30) … Avg. Value: $282M
*Forbes
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Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
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Sport Communication
• Ubiquitous presence– SI growth/viability
• Sport and Media - Symbiotic– Print (sections 30%; mags; books)– Radio (few in 80’s; 328)– Broadcast
• 1960’s … 3 networks-minimal sports• Increases in:
– Fulltime coverage– Specialization– Annual Rights Fees
– New/Social Media
Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
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• Ubiquitous presence– SI growth/viability
• Sport and Media - Symbiotic– Print (sections 30%; mags; books)– Radio (few in 80’s; 328)– Broadcast
• 1960’s … 3 networks-minimal sports• Increases in:
– Fulltime coverage» ESPN, ESPN News» Sports Networks (CBS, NBC, Fox, etc.)» College networks (Big Ten, SEC, Longhorn, BYU, etc.)» League networks (NFL, MLB, NBA, etc.)» 235 hours of sport programming daily … double?
– Specialization» 50+ channels with exclusive sport programming (e.g.,
golf, extreme, billiards)
Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
Sport Communication
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• Ubiquitous presence– SI growth/viability
• Sport and Media - Symbiotic– Print (sections 30%; mags; books)– Radio (few in 80’s; 328)– Broadcast
• 1960’s … 3 networks-minimal sports• Increases in:
– Fulltime coverage– Specialization– Annual Rights Fees
» NFL - 1962 (5M) → 2000 (2.2B) → 2013 (5.18B)» MLB - 1990 (365M) → 2010 (650M) → 2013 (1.55B)» NBA - 1990 (219M) → 2006 (767M) → 2013 (930M)» NASCAR ($560M)» PGA Tour ($280M)» NHL ($188M)
• New/Social Media
Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
Sport Communication
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• Source Publicity– Social media; interactive websites
– Used by stakeholders• Orgs, personnel, GMs, athletes, fans, sponsors, media
– Bypass media, communicate directly• Craft, shape, disseminate message
– Gatekeepers … Set agenda … Influence perceptions
– Changes with media relations/SID• Providing info directly to fans• Housed in SID, Marketing, Media, etc.• Social media days, nights, events, zones, etc.
New/Social
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• Informational– Media/Public/Community Relations
• Awareness/Information– Injuries, live scoring, results, traffic– Conditions, updates, photos, videos– Charity work, podcasts, vcasts, etc.
• Gatekeeping– Breaking news, dissemination, web traffic
• Social– Interactivity
• Social/parasocial/interact with fans– Fans as judges for dunk contest; MVT
• Promotional/Financial– Marketing/Advertising
• Promote special events/sales/tickets– Merchandise
• Hastags, handles, etc.
• Culture– Team Identity/voice (Wyshynski, 2012)
• Sarcastic, Outrageous, Taunting
Sport Org Social Media Usage
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• Informational– Media/Public/Community Relations
• Awareness/Information– Injuries, live scoring, results, traffic– Conditions, updates, photos, videos– Charity work, podcasts, vcasts, etc.
• Gatekeeping– Breaking news, dissemination, web traffic
• Social– Interactivity
• Social/parasocial/interact with fans– Fans as judges for dunk contest; MVT?
• Promotional/Financial– Marketing/Advertising
• Promote special events/sales/tickets– Merchandise
• Hastags, handles, etc.
• Culture– Team Identity/voice (Wyshynski, 2012)
• Sarcastic, Outrageous, Taunting
Sport Org Social Media Usage
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• Informational– Media/Public/Community Relations
• Awareness/Information– Injuries, live scoring, results, traffic– Conditions, updates, photos, videos– Charity work, podcasts, vcasts, etc.
• Gatekeeping– Breaking news, dissemination, web traffic
• Social– Interactivity
• Social/parasocial/interact with fans– Fans as judges for dunk contest; MVT
• Promotional/Financial– Marketing/Advertising
• Promote special events/sales/tickets– Merchandise
• Hastags, handles, etc.
• Culture– Team Identity/voice (Wyshynski, 2012)
• Sarcastic, Outrageous, Taunting
Sport Org Social Media Usage
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• Informational– Media/Public/Community Relations
• Awareness/Information– Injuries, live scoring, results, traffic– Conditions, updates, photos, videos– Charity work, podcasts, vcasts, etc.
• Gatekeeping– Breaking news, dissemination, web traffic
• Social– Interactivity
• Social/parasocial/interact with fans– Fans as judges for dunk contest; MVT
• Promotional/Financial– Marketing/Advertising
• Promote special events/sales/tickets– Merchandise
• Hastags, handles, etc.
• Culture– Team/Org Persona
• Sarcastic, Outrageous, Taunting
Sport Org Social Media Usage
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Org. Social Media Policies
• Identify/mitigate risks– Some orgs allow, monitor, advise against, ban, etc.
• Hold stakeholders accountable for social media comments – Just as public statements
• Protecting sport/club/coaches/game– Limit risk of tweeting sensitive material
• Putting team at a competitive advantage (e.g., false injury info to affect opp.)• Injuries/lineups affect betting lines/gambling
– Limit risk of players distracted by social media
• Protecting media interests– Allow traditional media (& rights fees) opportunity to get info
out *Blair, 2011; Bowles et al., 2013; Clavio, 2012; Daly, 2011; Hutchins, 2011; Weir, 2011; Wyshynski, 2011
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Social Media Issues
• Emotions (fans, personnel, spouses, etc.)
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Social Media Issues
• Emotions• Parody/Hacked Accounts/Mistakes
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Social Media Issues
• Emotions• Parody/Hacked Accounts/Mistakes• Controversies/Fines
– NBA Mavs owner (2009) - $25K (officials)– NBA Villanueva (2009) – During game– NBA Jennings (2009) - $7,500 (post game before media obligations)– NFL Cromartie (2009) – PGA McLachlin (2009) – Cell– MLS Brian Ching (2009) - $500 (official)– NFL Oher (2010) - $5K (in-game injury)– NFL Ochocinco (2010) - $25K (hour before kickoff)– NASCAR Hamlin (2010) - $50K? (officials)– NFL Owens (2010) - $5K (hour before kickoff)– NFL Dockett (2010) - $5K (20 minutes before kickoff)– NFL Mendenhall (2011) (Osama)– NBA Heat owner (2011) - $500K (lockout)– NBA Butler (2011) (Hospital) – MLB Guillen (2011) - $20K/first MLB suspension for tweet – officials/ “use
of electronic equipment during the course of a game”)– IZOD Castroneves (2011) - $30K (official)– MLB Chris Perez (2012) - $750 (brawl)– IndyCar Owner John Barnes (2012) – $25,000 (“disparaging”)
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Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research
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SM Research• Sport
– Management, Marketing, Communication– Law, Finance, History, Athletics, Sociology, etc.
• Tangential/Parent• Theory/Practice
Introduction to Sport Management 1. Managing Sport 2. Developing a Prof. Perspective 3. Historical Aspects of Sport Bus. 4. Management Concepts/Practice 5. Managerial Lead. in Sport OrgsSport Management Sites 6. Community and Youth Sport 7. Interscholastic Athletics 8. Intercollegiate Athletics 9. Professional Sport 10. Sport Mgmt/Marketing Agencies 11. Sport TourismSport Management Functions 12. Sport Marketing 13. Sport Consumer Behavior 14. Comm. in the Sport Industry 15. Finance/Economics in Sport 16. Sport Facility and Event MgmtCurrent Challenges in Sport Mgmt 17. Legal Considerations in Sport 18. Sociological Aspects of Sport 19. North Amer. Per. on Int. Sport 20. Sport Management Research