an extensible transcoder for html to voicexml conversion by narayanan annamalai b.e. master’s...

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AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE UNIVERSITY OF TEXAS AT DALLAS May 2002

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Page 1: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION

by

Narayanan Annamalai B.E.

Master’s Thesis

Advisors:Dr. Gopal Gupta

andDr. B Prabhakaran

THE UNIVERSITY OF TEXAS AT DALLASMay 2002

Page 2: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

By 2003 - One billion people will use wireless

devices. By 2005 - Half of them will have Internet connectivity. Growth far surpasses that of wire-bound Internet

users. New Technology is needed to support the masses of

Customers. A medium is required for Data Transfer The medium should be easy to use and efficient. The right choice is – Voice

The Scenario

Page 3: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Motivation

Drawback of Existing Web Infrastructure – content

Users of WAP – not satisfied

Not feasible to maintain multiple versions

Client

WEB SERVER

(content in format A)

FORMAT TRANSLATOR

(Convert A to B)

Request BB

A

B

Page 4: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Related Work

The visually impaired – used Screen readers.

Frankie James proposed Auditory HTML Access System (AHA) – used distinct tones

Above two systems – No Interactive feature

Stuart Goose et al. proposed HTML to VoXML converter. VoXML is the ancestor of VoiceXML.

Page 5: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Application of Transcoder

PSTN

INTERNET

Mobile User

Voice Server

Transcoder

WEB SERVER

Req.

http req. html

VoiceXML

VoiceXML

Audio

Page 6: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Application of Transcoder

INTERNET

Client

TranscoderWEB SERVER

http req.

Voice Browser

HTML

VXML

HTML

Audio

Page 7: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Application of Transcoder

INTERNET

Client

WEB SERVER

http req.

Transcoder

Voice Browser

HTMLAudio

VXML

VXML

Page 8: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Objectives

Provide means for Visually impaired to access the Web.

Strive to express the structure of HTML pages in Voice form.

Application can be custom made with respect to User’s wish.

Make the transcoder extensible – to accommodate new HTML tags in future

Page 9: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

What is VoiceXML?

VoiceXML – Standard developed by VoiceXML forum (AT & T, Motorola, IBM, Lucent)

Markup language used for creating Human – Computer interfaces through telephone.

User can interact with a VoiceXML page through spoken or DTMF inputs (Telephone key press).

Plays synthesized speech, audio files using TTS (Text to speech) converters

Page 10: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

VoiceXML Example

<?xml version="1.0"?>

<vxml version="2.0">

<form id="f1">

<block> starting of the vxml page </block>

<block> Sample Page </block>

<block> The output is in the form of audio</block>

</form>

</vxml>

<html>

<head>

<title> Sample Page</title>

</head>

<body>

<h3> The output is in the form of audio </h3>

</body>

</html>

HTML file VoiceXML file

Page 11: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

HTML vs VoiceXML

HTML VoiceXML

1. Single unit, presented with full efficiency.

2. Displays several inputs at the same time.

3. Input does not need any grammar for validation.

1. Consists of forms and blocks alone.

2. Inputs are collected sequentially

3. Every input needs a grammar for validation.

Page 12: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

System Model

The application is realized in two phases

I. Parsing Phase

II. Translation Phase

Parsing Phase: The Input HTML file is parsed and the HTML node tree is obtained as output. Parser used - purpose is Web-Wise Systems HTML parser

Translation Phase: Each HTML node is converted in to corresponding VoiceXML node.

Page 13: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

System Architecture

Input Provider

Parser

Translator

Internal data sheet

External data sheet

Output VoiceXML file

Page 14: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Parsing Phase

The structure of the HTML file should be transported to the VoiceXML file.

HTML file is parsed and the root node of the input file is obtained. Any HTML file’s root node will be the <html> node

<html>

<head> <body>

Page 15: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

<html>

<head><title>

Example 1</title></head>

<body>

<h1> Hello World </h1>

</body>

</html>

Input HTML file Output parse tree

(htmlRoot = new RootNode())

.addNode(new PageNode()

.addNode(new HeadNode()

.addNode(new TitleNode()

.addNode(new StringNode().setHtmlData(“Example1”))

) //end TitleNode

) //end HeadNode

.addNode(new BodyNode()

.addNode(new H1Node().setAlign(``center’’)

.addNode(new StringNode().setHtmlData( ``Hello World ‘’))

) // end H1 Node

) // end Body Node

) //end PageNode

Parsing Example

Page 16: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Translating Phase: Issues

Translating phase: Node tree is traversed recursively (from left to right – depth first).

Html node converted to appropriate VoiceXML node.

Issues:

Verify inputs before submission – different from HTML

Highly structured – follows strict convention eg. consider <prompt> It is a beautiful city </prompt> syntactically right, but can be child of only field or block

One to one conversion not possible always

Page 17: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Forms: radio tag

Radio tags – provide choices, user selects one choice.

When one choice selected, other becomes inactive.

HTML – radio tags does not have closing tag.

Challenge is to identify the last ‘radio’ button of the same type.

example: Input HTML section

<form>

<INPUT type = radio name = “sex’’ value=“male”> Male <br>

<INPUT type = radio name = “sex’’ value=“female”> Female <br>

<h1> End of Radio </h1>

</form>

Page 18: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Forms: radio tag (contd.)

Output VoiceXML section ……

<field name=“sex”>

<prompt> Please select an Entrée, what sex <enumerate/></prompt>

<option dtmf=“1” VALUE=“Male”> Male </option>

<option dtmf=“2” VALUE=“Female”> Female </option>

</field> …….

Form node

Radio: male sex

Radio: female sex

h1

String: ‘end of radio’

Page 19: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Form: Text Box

text box and text area are used to obtain String inputs from user.

No sample space for string : e.g., name of a person.

VoiceXML inputs need a grammar always. <record> element is used to solve the problem.

User can specify record time and attributes.

<submit> needs a list of fields and a URL for submission.

Should verify the inputs with user before submission.

Page 20: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Form: text box (contd.)

Sample HTML extract Corresponding VoiceXML extract

…….

<form action=WW method=XX>

<LABEL for=“firstname”> Firstname </LABEL>

<INPUT type=“text” id=“firstname”>

<INPUT type=“submit” value= “send”>

</form>

……..

……..

<form id=“f2”>

<record name=“firstname” beep=“true” maxtime=“10s” finalsilence=“4000ms” dtmfterm=“true”>

<prompt> At tone, speak First name: </prompt>

<noinput> I did not hear anything, please try again </noinput>

<filled> <prompt> Your input is <audio expr=“firstname”/></prompt>

</filled>

…….

<submit next=WW method=XX namelist= …..> </form>

Page 21: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Links

In HTML, links are given by <a href..> tag in two ways:

• To different part of the same document.

• To a different document altogether.

In VXML, links are provided by <goto next ..> method.

To Internal documents: Sub-dialogs are created. Sub-dialog is like a function call. <goto next= sub-dialog name>

To External documents: <goto next=URL>. The target HTML URL is converted to a VoiceXML page, thus VoiceXML URL is provided.

Page 22: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Text Display Tags

Tags used for display – does not make much sense in VoiceXML.

Function of some display tags can be spoken out orally

<block>…….</block> and <prompt>…….</prompt> are tags used to speak out text enclosed between them.

Content to be spoken can be tailored using Interface sheet.

The Interface sheet – used to add new HTML tags, making the system Extensible

Page 23: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Extensible Feature of Transcoder

A

B

Input Attributes

HTML Tags Corresponding Text spoken

Input duration in seconds for Text-box :

Input duration in seconds for Text-Area :

………….

<blockquote>

</blockquote>

…………

Starting of text quoted from elsewhere

Ignore

…………..

Row A – Input Attributes can be supplied by the user

Row B – Treatment of HTML tags can be altered, ignored. New tags can be added in this section.

Page 24: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Conclusion

Our transcoder is capable of converting any HTML (4.0 or lower version) file to corresponding VoiceXML file.

Prominent feature of the Transcoder – Extensibility and User Inter-activeness.

HTML to VoiceXML paves the way for Anytime, Anywhere Internet access for mobile clients.

Page 25: AN EXTENSIBLE TRANSCODER FOR HTML TO VOICEXML CONVERSION by Narayanan Annamalai B.E. Master’s Thesis Advisors: Dr. Gopal Gupta and Dr. B Prabhakaran THE

Future Work

Our system will strive to remove the restriction – all open tags in the input HTML file should have close tags.

Try to process applets and Scripts that may be present in input HTML page.

Analyzing the feasibility of implementing Transcoder in Proxy Servers.