an aftermarket quarterly issue issue vol 1 - may · pdf filean aftermarket quarterly issue...
TRANSCRIPT
Crossing Horizons
To Support
13
Launch of Montabert Drilling a�achment
MICROCPA Genuine Doosan Filters
10
DooCareDooCareDooCare
Issu
e V
ol
1 -
Ma
y 2
013
An Aftermarket Quarterly issue
CrossingHorizonsTo Support
Dear Channel Partners and Colleagues,
It is a great pleasure for me and my team to publish the first issue of Doosan A�ermarket and Product Support Magazine . ''DooCare ''
We start this communica�on tool in order to reach out to you and share the informa�on with respect to our business as well as share the happy moments with Doosan family. I hope this magazine will help us connect more closely and work towards achieving our common objec�ve and organiza�onal goal.
We are facing many challenges today in our industry due to economic downtrend and s�ff compe��on. In this situa�on the only differen�a�ng factor which will take Doosan to a next level is an outstanding A�ermarket & Product Support. We at Doosan Infracore India, understand the importance of A�ermarket in the Construc�on Equipment and Compact Equipment business and we firmly believe that we will overcome all these challenges and create a benchmark in customer support with close collabora�on between Doosan and our Channel Partners - the “One Doosan” team.
The magazine, DooCare, will be published every Quarter and through this we will share our success stories, business performance, market informa�on , important product and services related informa�on, new product introduc�on & launches, promo�onal programmes and fun ac�vi�es.
I sincerely request everyone to contribute your valuable inputs which you feel is relevant for the team, making the magazine an exci�ng tool for communica�ng our successes.
Finally, I would like to thank all of you who contributed in this important A�ermarket ini�a�ve and I look forward to connec�ng with you through . DooCare
Neeraj SharanDirector – PS / AM
As a partner, Doosan cares about our dealers, our end users and every unit of equipment we produce, sell and deliver to the field.We want to be your trusted partner and build long last rela�onship among us, as said in the vision of Doosan Global Heavy A�ermarket – “Most Believed by Customer”.
DIRECTOR’S MESSAGE
06 08 09
10
3
MESSAGE FROM DIID HEAD 4
Words from our DIID HEAD - Mr. Venkataramana
PARTS & PEOPLE 5
Genuine Doosan Filters - Built for efficiency
CUSTOMER SERVICE - AN ATTITUDE 6
DIID Equipment to the Indian Army
SERVICE BEYOND PERCEPTION 8
Service team's support under cri�cal circumstances.
CUSTOMER FEEDBACK – OUR LAURELS 9
Valuable feedback from customers.
GET VERSATILE 10
Our successful Demo & Launch of the drilling a�achment
- MICRO CPA
DEALER STORY 12
The much awaited 2012 top 3 Dealers' incen�ve
announcement and more…
EQUIPPED TO SUPPORT 14
A glimpse through our major training processes in the quarter.
MOMENTS AT DIID 15
[First issue] First Quarter 2013
Publica�on Date: 8th May, 2013.
Publisher
Doosan Infracore India Pvt.Ltd.
Product Support Team
Chief Editor
Mr.Neeraj Sharan
Editing & Design
Haarish Niranj S.P
Contributors
Heavy Service team
Compact Service team
Training Team
Hex & Bobcat A�achments team
Engineering team
Service Parts team
Logis�cs team
Warranty team
H.R. Team
Dealer Team
Printed by Doosan H.O, Chennai.
DooCare, a quartlerly issue magazine
Issued by Doosan India A�ermarket
as an internal publica�on throughout
the Indian Dealer network.
Address
3rd Floor, TNPL Building
No.67,Mount Road, Guindy
Chennai-600 032, India
Email:
*Doosan and Doosan logo are registered
trademarks of Doosan Corp across the world.
CONTENTS
DOOCARE
4
Dear Colleagues and Dealer Friends,
It gives me an immense pleasure for being provided the opportunity to
stwrite the foreword for the 1 Edi�on of Doosan India Product Support
Magazine which will be mailed to you every quarter from now on. This
is a great ini�a�ve from our Product Support Team who has taken it as
a means to connect with all the field force.
Over the period of last year the sale of machines in the CE Industry was
not encouraging and this year also the trend is going to con�nue. The
Exchange Rate has also played a spoil sport. We, at Doosan, are very
clear in our vision and are bracing these tough �mes by preparing
ourselves for future. A�er Market support has been iden�fied as the
key to customer sa�sfac�on and we at Doosan are commi�ed to
deliver the best in the industry.
We, together, must ensure that the market understands the above
philosophy, so that the future customers make their buying decisions
of the product purely based on the comfort they enjoy in A�er Market
support offered by our team. We need to create a bench mark in
Customer Support, by which the others should be measured. As we all
know, India is a vast country and with varied cultures, languages and
thought processes to name a few. The applica�ons to which the
machines are put to use are also different. For example we have Bobcat
machines which offer various a�achments to suit different
applica�ons. In some areas the machines with these a�achments are
u�lized to great effect by the customers. Since there is no common
pla�orm to share the informa�on, other dealers/field personnel, who
intend to promote the same a�achment for similar applica�on are not
sure about the efficacy of it, thus losing an opportunity to sell.
The magazine could well be u�lized as a common pla�orm to share the
applica�on profile of the machines with a�achments, well augmented
by the customer tes�monials which would ensure that the
a�achments & products are well promoted by the other people across
the country. The magazine could also become a proper share point to
propagate the good prac�ces followed by the dealers so that
eventually, we, as a team would get benefi�ed.
MESSAGE FROM DIID HEAD
Our effort in launching this Magazine would
fulfill the gap between the Head Office & the
field by crea�ng a common forum through
which everyone can share their experience &
exper�se...
I am sure our effort in launching this Magazine would fulfill the gap
between the Head Office & the field by crea�ng a common forum through
which everyone can share their experience & exper�se. I sincerely request
each one of you to contribute to the content of this magazine so that it will
not only showcase our success, but also will be helpful for others by way of
new applica�ons, methods to resolve issues, iden�fica�on of problems to
name a few.
Finally, any magazine will flourish by the content it publishes and in this
regard I request all of you to support the editorial team by ensuring
constant supply of ar�cles which benefits the other team members who
are part of proud Doosan.
I sincerely wish the team a great success with this effort which I am sure will
also be cherished by you all in the field.
Best Regards,
A V Ramana
5
DOOSAN GENUINE FILTERS ARE DIFFERENT
When a filter does not work properly, the system efficiency and machine
produc�vity will be affected even without no�ce, causing abnormal wear and
early hour failure of the machine along with dras�c increase in maintenance
cost.
Doosan Genuine Filters are designed and developed specifically for Doosan
machines. They are built to meet Doosan’s strict criteria and will assure high
quality and reliable filtra�on performance.
Non-genuine filters do not meet Doosan’s Quality standard as their performance
and quality is far below Doosan filters. Using Non-Genuine filters can cause
abnormal engine and hydraulic system abrasion, breakages, parts failures and
shorter lifespan, thus increasing maintenance cost enormously.
GENUINE DOOSAN FILTERS PROVIDE YOU WITH
Outstanding filtra�on efficiency and low maintenance cost Excellent DHC (Dust Holding Capacity) and stable filtra�on performance Op�mized design for Doosan machines and proven Quality from harsh
tes�ng condi�ons Longer life span with extensive filtering area Maximize machine up�me and increase produc�vity
Strengthened housing
High Quality Media
Wire mesh
Reinforced Seam
Spiral center tube
End cap
DOOSAN’S HIGHLY EFFICIENT ENGINE OIL FILTER
DAMAGES CAUSED ON MACHINE COMPONENTS BY USING NON-GENUINE FILTERS
DOOSAN GENUINE FILTERS CARE FOR YOUR VALUABLE MACHINE!
In 1978, Doosan was the first company to manufacture an excavator in the whole of South Korea. Doosan has developed 91
different models between 1 ton to 70 ton opera�ng weight �ll date in the Solar and DX series. Current produc�on of Doosan
excavators are around 4000 units per month.
Doosan India’s proudest
Contribution to the INDIAN ARMY.
DOOSAN EXCAVATOR DX225 LCB - 6 NOS
DOOSAN MONTABERT
HYDRAULIC ROCK BREAKER
XL1700 - 6 NOS
DOOSAN RIPPER RP22 - 6 NOS
Providing customer value at an
altitude of 4200m....
Doosan Infracore India is proud to announce the
commissioning of Doosan Equipment to the Indian Army
that include Doosan Excavators DX225LCB – 06 nos, Rock
Breaker XL1700 – 06 nos and Ripper RP22 – 06 nos. The
task involved transporta�on, instal la�on and
commissioning at the customer site, Tawang, Arunachal
Pradesh, situated at an al�tude of 4200 m above msl.
Located at a protected area of Indo-China and Indo –
Bhutan Border, Tawang is the place where 1962 Indo-
China war happened.
A team from Doosan was assigned for this task who had
to ini�ally undergo physical fitness test as they had to
encounter tough terrains with high al�tude, abnormally
low temperatures, heavy snowfall and rainfall.
Considering the risky route, Doosan team reached
Guwaha� (510 km away from Tawang) to dismantle the
excavators into 3 pieces with almost equal weights and
sizes to accommodate a 7 ton truck. Before commencing
this �me consuming job, the DIID squad planned to
inspect the en�re stretch and examine the actual
discrepancies in moving the machine as a whole
assembly.
The hilly terrain starts right from entering the State
borders of Arunachal Pradesh (100 km drive from
Guwaha�). We enquired each and every village locali�es
with a photo of Excavators asking them whether they
have seen any similar equipment going up �ll Tawang.
The plan turned out to be frui�ul as the team were able
to conclude that machine could be moved as a whole
assembly upto Tawang in a 10 wheeled trailer. With the
support of one operator the machines were unloaded
wherever trailer had difficul�es moving in sharp turns,
weak bridges, narrow roads and other obstruc�ons.
Ge�ng a 10 or 12 wheel trailer from Guwaha� was a
tough situa�on as the transport agencies did not
encourage taking their trucks through this route. A�er
exploring all possible means, a set of trailers were
arranged. The team, throughout their expedi�on
experienced problems such as trailer breakdown due to
engine failure, followed by FIP (Fuel injec�on pump)
cracks in the subsequent trailer due to heavy snowfall (6
~ -3⁰C), post which a mechanic was arranged to repair its
parts and finally replacing a few trailers.
02 03
04
CUSTOMER SERVICE - AN ATTITUDE
6
01
Also in areas where the stability of trailers weren’t
good, the machines were unloaded and reloaded back
to avoid slippage . At certain sharp curves, the hand
rails had to be removed as it had chances of hi�ng the
rock surfaces. A�er the en�re transit of 8 days with
such unforge�able experiences the Excavators with
a�achments reached Tawang in perfect condi�on.
Hands on work, the team successfully installed
Breaker piping kit for four DX225LCB Excavators under
all circumstances, followed by the installa�on and
commissioning of our 06 DX225LCB Excavators, 06
Montabert XL1700 Breakers and 06 Doosan RP22
Rippers that were successfully completed.
The training sessions started off with three days of
class room training on Opera�on and Maintenance to
15 Army Par�cipants. Further more, a 15 days training
session was conducted to the Operators. It was a very
overwhelming moment when Doosan Army at the
na�onal borders, accomplished the task of
commissioning Doosan DX225 Excavators that had
high gradeability, efficient trac�on and perfect
stability. Looking at Doosan Excavators working
excep�onally well under these extreme clima�c
condi�ons and high gradient slopes made the team
feel a sense of conten�on. Doosan’s Army of SIX
comprised of Mr.Ganesan, Mr,Biku biswakarma,
Mr.Prabhu, Mr.Babumon, Mr.Sailesh Meetei and
Mr.Ponoku sudharsana Rao.
08
05
07
06
Bobcat combina�on bucket can be used for levelling, dozing, Digging, dumping, loading and as a grapple for construc�on
jobsite requirements! One bucket & a many solu�ons! You will save �me and labour with this versa�le tool. That makes it
the perfect all- around a�achment for Construc�on, Landscaping, Demoli�on & Municipali�es. 7
PDI and Breaker Piping Installa�on at site
Class room training on the working and maintenance
Transporta�on of the Excavator amidst heavy snowfall
Scenic beauty at the high al�tude Comple�on of training to the army engineering team
Prac�cal Opera�on and Maintenance Training for Army Operators and Maintenance Team
Discrepancies faced during sharp turns & narrow roads
Unloading the excavator a�er reaching the site.
EXTREME COLD SPECIFICATION
Ba�eries get weaker in cold weather and may fail to start the engine. In order to
sustain such environments Doosan equipment is armed with high ba�er capacity
(Cold Cranking Ampere) and strengthened fuel hea�ng func�ons to make engine
ignite, even in cold weather without difficul�es.
01
02
03
04
05
06
07
08
The Source of an Excavator's power is the hydraulic pressure created by the hydraulic Cylinders. Higher the cylinder bore size, more
would be the power exerted by an Excavator. Doosan Excavators are powered by Hydraulic Cylinders of highest level bore size in the
market. More Power, More performance, Highest Produc�vity!!
DoosanIndiaproudlyUnveilstheTopthreewinnersofourDealerincentiveprogramfortheYear2012.
Bobcat loaders can be connected to service analyzer so�ware to monitor the performance and also to download the
electronic data history! More advanced monitoring systems, more up�me of Bobcat machines!
Mr. Sanjeeb NaikEQUIPAGE INFRACOREOrissa
Mr. Vivek PandeyUNICON INFRATECHMadhya Pradesh
Dr. PrasadVISHNUTEK ENGINEERSAndhra Pradesh
Mr. Madhusudhan RaoMADHURA ENGINEERINGAndhra Pradesh
Mr. SubramaniJAIRAM MOTORSHeavy,Tamilnadu
Mr. K K ShettyASHA INFRACOREKarnataka
Mr. Raju BhuratVIJAYSHREE INFRACOREKarnataka
Mr. S RavichandranMARWELL COMPRESSORSTamilnadu
Mr. Manish SrinetMOVE IT INFRA SERVICESUttarkhand
Mr. Vikram KhannaCONTECH EQUIPMENTSNew Delhi
Mr. Harguneet SinghKANWAL MOTORSUttar PradeshMr. Rajiv Sharma
STERLING INDIA PVT LTDRajasthan
Mr. Nishant LuthraPAL INFRASTRUCTURE SOLUTIONSJammu
09
MARWELL , TamilNadu STERLING , Rajasthan ASHA INFRACORE, karnataka
DEALER STORY
Mr. Sameer ChatterjeeGNB MOTORS PVT LTDKolkata
Mr. Abhilash JoshiSHUBHANKAR MARKETINGChattisgarh
Mr. Jitubhai PatelPATEL INFRACOREGujarat
Mr. Manoj ParikhPOWERLINE SALES & SERVICESGujarat
Mr. Rahul HasijaKUROSH INFRACOREMadhya Pradesh
Mr. Pavan DeshmukhRADIUS EQUIPMENTSPune
Mr. Sachiien NikamVERTEX INFRACOREPune
Mr. Ashish NaikNAIK INDUSTRIAL SALESGoa
Mr. Kapil MalhotraK ASSOCIATESJharkhand
“Every machine sold in our area ; we are have ... ‘KEY HANDING OVER CEREMONY’Deligh�ng customer and making them Proud Bobcat Owner ..”
“In order to delight customers, go that extra miles in services, we started .The Bobcat Training School, PuneWe have so far trained 2 batches ; total 7 operators ...”
“Strict adherence to the Doosan mo�o of 1-2-1 by the Dealer network results in and consequen�al improved business.”Customer delight
As a part of enhancing Service Engineers’ poten�al who are the backbone of
product support, Advanced Level Training is provided at Regional level apart from
the regular training sessions held at Doosan Training Center, Bangalore. This
ini�a�ve was planned to give the Service Team, a pla�orm to scale up on the
technical front. This Advanced Level training makes them experts in handling
machine service, which would give them confidence and good recogni�on in the
market as a Cer�fied Expert in Doosan Equipment. The recent advanced level
training to the North East Dealer team (K. Associates and GNB Motors) was
provided by Service Manager Mr. K. Ganesan and organized by Doosan ASMs Mr.
Dhiraj Kabi and Mr. Biku Biswakarma.
Training to Drillcon – Senior A�ermarket team (Service Heads, Branch
A�ermarket Heads, Parts Head) on Quality supports & service (QSS), Customer
Value Delivery, Product technology updates on Compressors such as ATC with
Rexroth and advanced troubleshoo�ng were explained. Feedback received from
the team had various inputs for Product development. Our principle of
con�nuous development of our products to provide complete sa�sfac�on to the
customers is followed to assure them ease and comfort in maintenance and zero
down�me.
The recent contribu�on of 27 Bobcat S130 Skid Steer Loaders to the
Corpora�on of Chennai along with installa�on of roadkits approved by
ARAI were done on �me by Doosan and Marwell Dealer Service Team. The
complete opera�on and maintenance training were provided to the
operators. Annual Maintenance Contract is signed by the customer for all
27 Bobcat Equipment exclusively handled by Service Engineer Mr. Ismail
who takes care of the en�re fleet by maintaining parts inventory, regular
check ups and scheduled maintenance to ensure zero down�me.
SERVICE BEYOND PERCEPTION
The New M Series Bobcat loaders are designed with 30% more visibility compared
to K Series loaders More visibility = More Produc�vity = More Savings
Main hydraulic filter needs to be replaced only at 1000 Hours Compared to 500 Hour
in K Series loaders! Less no of replacements, less maintenance cost!
Doosan Product support team ensures regular training to dealer sales and
service team on various techniques and advancements. Recent training at our
dealer facility, Sterling India Miners (Rajasthan) conducted by Mr. Thomas
Mar�n on Excavator & a�achments comprised of an open discussion from the
team. The interac�ve session helped in understanding the hurdles faced by the
field team and suitable solu�ons were worked out. On the sales front, new
promo�onal ac�vi�es were planned based on the market poten�al.
10
Hex advanced level training by Mr.Ganesan (Hex specialist) to Northeast Dealer team - K associates & GNB Motors
Mr.Paramasivam Samy, Mr.Muneesh Pareek & Mr.Praveen Purbia with Drillcon A�ermarket team during the training session.
Mr.Sinto during PDI (Pre delivery inspec�on) for the S130 loaders.
Hex training to Sterling dealer team by Mr.Thomas Mar�n
Excavator advanced level training - Northeast A�ermarket Training - Drillcon Raj
Excavator training - Sterling (Rajasthan)
Bobcat S130 PDI & Training - Chennai corpora�on
JUSTGOTMORE
M-PRESSIVE
11
Customer smilesCustomer smilesOur laurels
“ I am glad to be a customer of Doosan
from 2008, when I purchased my first
water well compressor PA427. Since
then I have been comfortable with the
service extended by the Doosan A�er
market team the reason which I never
had a thought of ge�ng into other
brands. Instead, I would recommend
my business friends to rely on Doosan
compressors.
The product on the whole is reliable
with economical life of the major
components. On �me serviceability &
minimum down�me gives me high
produc�vity and a happy business.
Last but not the least, the best
interpersonal rela�onship between
Customer, Dealer & Manufacturer, I
have ever seen in the industry.”
Mr.E.R.Shakthivel,
S.S.Borewell, Tamilnadu
“ I purchased my First Bobcat Skid steer
loader S130 in the year 2008. The
machine works on an average of 6-7
hours a day and I am extremely happy
with its performance.When the Bobcat E32 Excavator was
introduced in the Indian Market about
4 months ago I had purchased the very
first machine from Doosan. I use it for
many applica�ons - Founda�on
digging , Sewage prepara�on, Digging
for Installing Water tank and sep�c
tank, leveling, etc ..,
I am very happy with the performance
of my E32. It has crossed 500 hrs and it
is consistently performing well. The
Cu�ng power is very good, it can dig
up to 10 feet depth. When the machine
is in running condi�on the sound is very
less and it consumes only 3.3 litre of
diesel per hour. My operator is also
very happy about the machine because
it is very smooth and comfortable.” Mr.SABU PETER, Kerala.
“ I have purchased my first excavator from
Doosan , Model DX210 in 2010 and I have
been using it for leveling, Truck loading and
crushed stones loading in blue metal quarry.
My machine works 8-10 hours a day and I
am extremely happy with its performance.
I found the model S150LC-7B performing
well in my region purchased it immediately.
I have been using it for crushed stone
loading and it is well performing. The
machine has crossed 2000 hrs and the sound
is very normal , it consumes 9.5 litre fuel per
hour. The operator comfort is excellent.
The main components are more reliable
and the service team inspects my machine at
regular intervals. Maintenance is very easy
and cheaper compared to other machines.
This made me purchase one more
excavator Dx225 LCB further and it is
performing well crossing 1000 hours.
I suggested many of my friends to use
D o o s a n e x c a v a t o r s a n d t h e y a r e
experiencing the same Feel Good Factor.”
Mr.A.Kumar
A.K.R. Earth movers
Tamilnadu.
TheSpectacularLaunchOf
MontabertDrilling
AttachmentMICROCPAby
DoosanInfracoreIndia...
The drilling equipment market plays a significant role in
the construc�on equipment industry ever since its
incep�on. From small hand-held drills to Jumbo piling
equipment, there has always been a substan�al role in
drilling throughout the construc�on industry. We had
been witnessing dedicated crawler drills with complex
hydraulic lines, huge mounted compressors, re-
designed boom & arm structure and many other
modifica�ons to excavators for drilling which made it
look so complicated and really huge. Montabert made a
breakthrough in this segment with its launch of CPA
range of drilling a�achments, where drilling could be
just a simple a�achment Job. You can drill and
subsequently break, crush, level, load & dig at the same
�me using different a�achments on the same excavator.
A quick coupler would s�ll fasten the process by
switching a�achments in a minute. Montabert, the
renowned manufacturer of hydraulic dri�ers, made
their world's first hydraulic dri�er HC50 in 1970, post
which they have developed a vast range of dri�ers for
drilling from 1” – 6” hole diameter for applica�ons in
mining, surface drilling and tunneling. With its efficient
and acclaimed range of dri�ers, Montabert designed
the new range of Drilling a�achment CPA and launched
them in 2008. This has been a breakthrough in the
market as it had eased the job of drilling and the
lightweight a�achment ensured high drilling rate with
least maintenance and low capital investment. The CPA
range of drilling a�achments comprises of the MICRO
CPA (1”-2”), CPA 225 (3” – 4”) and CPA Xtend (4.5” – 6”).
These are top hammer hydraulic drills enabled with
Montabert dri�ers.
Doosan India introduced the popular CPA drilling
a�achments foraying into the drilling market in India,
first off the launch of M I C RO C PA (1” – 2”).
Chimakurthy, a village located in Prakasam district,
Andhra Pradesh, has been a hub for the world famous
Black Galaxy granites. Since there where around 50
ac�ve granite mines confined in that area, we had
planned for a Demo and Launch. The MICRO CPA has
got a compe��ve edge over other drilling a�achment
manufacturers through lesser flow requirement 70 LPM
@ 150 bar, whereas the compe�tors (Excadrill, Traxxon
etc..,) require 150 LPM at 180 bar. This phenomenon
gave our MICRO CPA the advantage of a smaller carrier
suitability star�ng from 5 tonne machine, in contrast to
the compe�tors which required atleast a 20 tonne
machine for their a�achment. Hence we finalized to fit
the MICRO CPA on a Doosan S150LC-7 excavator only
for be�er reach and good view from the cabin as the
bench heights were high in the granite mines.
GET VERSATILE
13
The MICRO CPA and S150LC-7 were transported to
the Customer site (Pallava granites) on the previous
day of Demo. Mr. Dominique Callilau (Service Head)
from Montabert, France had come to India for
providing technical assistance and complete training
on the Product. The Adapta�on Kit for MICRO CPA was
fi�ed on the machine which took us an hour. We had to
assemble a few components (Dust collector, hoses
etc.) on the MICRO CPA and then install it on the
machine. At the end of the day, the commissioning was
over.
We had started our first day of Demo at Pallava
thGranites (12 Mar 2013), witnessing a good response
from many customers. We were also simultaneously
inspec�ng the performance of the machine through
penetra�on rate, posi�oning �me, view, reach, non-
devia�on in hole, compressor flow, excavator flow etc.
The second day of Demo was at Krishna Sai Granites
which also received good response. The customers
were sa�sfied by the performance of the MICRO CPA.
The key highlights stated by them were the Efficient
and compact dri�ers, simple design, high drill rate,
Zero devia�on, smaller carrier compa�bility, lesser
a�achment weight & easy opera�on through radio
remote control. We achieved an average penetra�on
rate of 155.75 feet/hr (47.5 m/hr) at Pallava Granites
and 164.45 feet/hr (50.12 m/hr) at Krishna SAI
GRANITES. We are always grateful to Mr. Prabhakar
Reddy (G.M. Pallava Granites) and Mr.Venkateswar Rao
(M.D. Krishna Sai Granites) for their complete support
by providing manpower for assistance, Compressor
source, tools, drill rods & bits, water, food and all kinds
of help rendered at the remote place with less access
to basic needs. Without their support, this Demo
wouldn’t have been a successful one. A customer
thmeet was organized on 19 March 2013 where we
presented all features, func�onali�es, performance,
maintenance and a�ermarket support of the MICRO
CPA. It was an open discussion with all the customers
and we received many feedbacks from them.
Customers were really sa�sfied with the performance
of MICRO CPA and many had agreed to buy the
MICRO CPA instantly. The Ul�mate objec�ve of the
Demo & Launch was eventually made produc�ve by
the Doosan A�ermarket Team.
QUICK SPECS
DRIFTER TYPE : MONTABERT DRIFTER HC20HOLE DIAMETER : 26 - 51mm (1” - 2”)ROD LENGTH : 3200 mmDRILLING LENGTH (SINGLE PASS) : 2900mmAIR FLUSHING FLOW : 1.5 - 2.7 m³/min @ 7-10 barCPA LENGTH : 4266 mm WIDTH : 1020 mm HEIGHT : 816 mmTYPE OF CONTROL : RADIO REMOTEFEED SWING : +/- 45CARRIER RANGE : 5 to 10 tonCARRIER FLOW : 55 -70 lpm @ 180 bar
01 02 0503
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Installa�on of MICRO CPA
MICRO CPA drilling on a granite block
Performance tes�ng of MICRO CPA
Performance comparison of MICRO CPA & EXCADRILL
Drill mast posi�oned for drilling
MICRO CPA view from bo�om
Radio remote control
Hydraulic dri�er HC20
OPTIONAL Pneuma�c dust collector mechanical/hydraulic quick coupler Hydraulic/diesel driven
compressor XY Angle indicator Rod guide 2+1 Rod adder Water flushing Vaposol
01 02
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Acheived average penetra�on rate of
155.75 feet/hr (47.5 m/hr) at pallava granites and
164.45 feet/hr (50.12 m/hr) at Krishna sai granites..
Service parts process & system training by Product support team
Mr.Sharif expliaining prac�cally on compressor star�ng, tes�ng & adjus�ng
Par�cipants understanding the new Doosan V type PU158TI Engine
Mr.Prabhu explaining the working and u�liza�on of DMS.
Mr.C.S.Rajesh training on Air-end over hauling.
Mr.Rajneesh explaining on compressor manufacturing processes in plant
Mr.Thomas Mar�n gives a pra�cal training on Hydraulic rock breakers.
Mr.Sinto explaining the flow & Pressure checking procedure
Mr.Arun Salunke explaining the working of Light source equipments
Ms.Rashmi clarifying queries on field issues related to light source.
Hex advanced level training by Mr.Hariharan
Bobcat offers Tilt Tach assembly as an add on to standard buckets. Tilt Tach assembly allows to posi�on the 0 a�achment independent of loader with a rota�on of 15 Le� and Right. This helps to maintain the bucket posi�on
while loader moving at an angle and also helps to take a ditch with the corner of bucket.
EQUIPPED TO SUPPORT
14
15
Mr.Sachiien Nikam during Key hand over ceremony to Bobcat customer
Entertainig ac�vites during leadership mee�ng
A �rbute to the Women of Doosan on Women’s Day
Recrea�onal ac�vi�es to the employees at Doosan Chennai Head office
Tradi�onal celebra�on of Tamil fes�val - Pongal
MOMENTS AT DIID
Genuine Doosan grease is a product developed by the evalua�on and approval of
Doosan itself to ensure the highest quality of Genuine Doosan parts.
Advanced Mul�purpose Lithium based grease that is applicable to different work
environments
Excellent abrasion resistance and reduc�on of the wear of the mechanical parts
by good pressure resistance
Enhanced resistance to the corrosion and oxida�on to prevent the rust of the
parts
Versa�lity - one of its best features, it can be used for your en�re fleet of
construc�on equipments
Ease in Handling & storage - Packed in 18 kg buckets for op�mized handling, thus
serving the purpose.
PART NO 70929110
The Genuine Parts Tooth & Adapter is designed to provide powerful excava�ng performance and is easy to remove and install.
Tested on defined parameters at extreme condi�ons to ensure on quality, dimensional accuracy, finish and wear resistance.
Genuinely designed to perfectly match Doosan standards.
Indigenous Doosan grease offers you incredible savings and improved quality.
DOOSAN INDIGENOUS TOOTH POINTS & ADAPTORSDOOSAN INDIGENOUS TOOTH POINTS & ADAPTORS
GENUINE DOOSAN MULTIPURPOSE EP2 GREASEGENUINE DOOSAN MULTIPURPOSE EP2 GREASE
Doosan Infracore India Pvt Ltd3rd Floor, TNPL Building, #67, Mount Road, Guindy, Chennai - 600 032
Ph: +91 44 42223900; Fax: +91 44 42223905; Email: [email protected]