zimbra collaboration suite vs microsoft exchange 2008
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ZimbraTM Collaboration Suite &Microsoft Exchange: How to Choose& Microsoft Exchange: How to Choose
May 2008May 2008
Zimbra SnapshotNext‐Generation Messaging and Collaboration
Mail, Address Book, Calendar, Mobility, Web Documents/Wiki, VoIP, RSS, Mash‐ups, Search, Sharing, Web services, …p g
What Makes Us DifferentInnovation – low TCO multi‐tenant administration + rich productivity
b lOpen Source – transparency, community, extensibilityCompatibility – investment protection, flexibility, application integration
Market Presence20,000+ customers in 70+ countries by 12+ industry verticals400,000+ OSS downloads; 15,000+ community members
Partners:
Awards:
Example Zimbra Business Customers
Sinclair Broadcasting
YAHOO! CONFIDENTIAL
Broad Client Support iPhone
zSync
Advanced Web Client (Ajax)
zSync
BlackBerry
or xHTML
Zimbra
Zimbra Sync
Standards
BES or BISzSyncServer
Standard Web Client (HTML)
xHTML
J2ME
Standard Web Client (HTML)
Palm
Standards ClientsApple Desktop
IMAP, POP, iCal, RSS/Atom, CalDAViSync &CalDAV
zSync & BB Connect
Windows 5 SymbianOutlook 2003, 2007
MAPI
Platform Architecture, Robustness & ScaleZCS 5.0 Exchange
2007 Comments
Platform • Zimbra Solution has been around for 4+ yrsPlatform Longevity
• Zimbra Solution has been around for 4+ yrs• Exchange been around for 10+ years
Platform • ZCS architecture designed ground-up based on
new-age/web 2.0 paradigm & trendsArchitecture
g p g• Exchange core kernel, designed in early 1990s
is not modular, and cannot easily adapt
Platform ZCS leverages more robust underlying operating environment & proven components
Robustness Reliability and uptime issues plague Exchange users (avg downtime of 4 hours/month)
PlatformZCS scales to millions of users and gigabyte mailboxes in production environmentsPlatform
Scalability Exchange architecture limiting; difficult to scale to GB mailboxes w/o significant hardware, training
Company Financial Market Cap in billions of dollarsFinancial Situation
Market Cap in billions of dollars
= Low = Medium = HighKey
Basic Messaging Feature Set
ZCS 5.0Exchange
2007Comments
Integrated • Support for email calendaring & contactsIntegrated Calendaring, Mail, Contacts
• Support for email, calendaring & contacts• ZCS also offers web mash-ups (Zimlets) based
integration for improved productivity
Integrated• ZCS integrated with proven Spam Assassin &
ClamAV solutionsIntegrated anti-abuse
ClamAV solutions• Exchange offers EHF and in-house anti-
spam/virus solutions that are yet to be proven
End-User Rich• Ajax (rich) web client access• Tagging (categories) flagging basic searchEnd-User Rich
Web Access• Tagging (categories), flagging , basic search• ZCS: Keyboard Navigation, advanced search• ZCS: Zimlets, “Rich” HTML client access
Admin Tools• Command-line tools, SOAP API access
Admin Tools • ZCS: Web-based any place/any time access
Mobile Devices Support
• Windows Mobile devices, Palm Treo, Symbian, Blackberry handsets
• ZCS: iPhone (Mobile Client via XHTML), iSyncpp• ZCS: Java-based downloadable client
= Low = Medium = HighKey
Next Gen Collaboration Feature Set
ZCS 5.0Exchange
2007Comments
Unified • Single inbox Voicemail VoIP accessUnified Messaging
• Single inbox, Voicemail, VoIP access• Exchange: TUI access to mailbox using TTS
Web Services Framework &
• Basic SOAP API for server access• ZCS: Web services framework (zSync) for client
accessFramework & Mash-ups
access • ZCS: Web Mash-ups framework (Zimlets) to
integrate 3rd party enterprise apps
Indexing &
Index & facilitate search of message subject, body and MS Office attachmentsIndexing &
SearchZCS: Index, search and render in browser over 200 different attachment typesZCS: Syntactic & visual search options
Integrated ZCS: Built-in Instant Messaging, cross-IM/Presence & Documents
application presence (XMPP) and Web documents
Sharing & C ll b ti
Share mail, calendar and address book folders with internal usersZCS Sh f ld ith t l kCollaboration ZCS: Share folders with external users or make them public
= Low = Medium = HighKey
Multi‐Modal Access
ZCS 5.0Exchange
2007Comments
Outlook support (PC)
• Exchange Native MAPI Service Provider• Zimbra Native MAPI Service Provider
Apple Mail iCal ZCS S t A l M il iC l iPh i IMAPApple Mail, iCal, iPhone (Mac)
• ZCS: Supports Apple Mail, iCal, iPhone via IMAP and iSync as well as Sync Services
Web clients IEsupport ZCS: Firefox, IE, Safari
Standards-based protocols (All)
IMAP4, POP3, ICS, CSV, vCARDZCS: RSS/Atom REST CalDAVprotocols (All) ZCS: RSS/Atom, REST, CalDAV
Web Offline access (All)
Zimbra Desktop (Offline Web Access)( )
= Low = Medium = HighKey
Software License, New Releases & Support
Windows Server approx 35% of total Mi ft ftMicrosoft software
cost
Total Microsoft ft t 72%software costs 72%
more than Zimbra
Servers & Storage
Exchange Sizing: No FE (OWA) server, no blackberry server, no separate domain controller or active directory box, no recovery storage group storage buffer, no public folder databasey , y g g p g , p
Microsoft solution costs 42% more than Zimbra Microsoft solution storage costs are 106% solution. Also Zimbra’s modular architecture allows
deployments to scale horizontally and vertically
gmore than Zimbra’s. Better IO performance &
built-in HSM in Zimbra allow customers to utilize & organize storage cost-effectively
* 3 years of support (and not 5) included in above numbers
Acquisition, Support & Administration CostsZimbra Delivers 46% Savings or $4.6M over a Five Year Period
S ft N
Zimbra TCO Savings$80
$39.9Software, New Releases & Support
Servers & Storageincluding Support
42%
49%Avg Total Cost per User/Year
$43
$3.7
$36.1
$43
$20.0Administration Costs
50%
TOTAL 46%$1.9
$21
Source: Administration costs based on report from Radicati Group and Zimbra customers.
Comparison of Upfront Costs (Year 1 Commit)Subscription-based licensing & support model, & lower hardware
requirements significantly reduces upfront costs & investment risk
$191Zimbra: Upfront Investment: $1.3M or 24% of total
Microsoft: Upfront Investment: $4.8M or 48% of total
$18.6
$39.9
S ft N
$133
$50 Software, New Releases & Support
Servers & Storageincluding Support
$21$9.4$20
Administration Costs
$21
ZCS Builds on a Strong Open Source Foundation
Zimbra Packaging includesZimbra Packaging includes
Server Operating Systems Available:
Zimbra Outlook Support
MicrosoftZimbraNative MAPI Service Provider
90% Outlook/Exchange experience
110% Outlook/Zimbra110% Outlook/Zimbra experience
Cached Mode (offline, including GAL)
Exchange MAPI ProviderZimbra MAPI Provider
GAL)
Delegation+
Contacts, Calendar, Mail, Tasks
Exchange ServerZimbra Server
, , ,
Outlook 2003
Outlook 2007
Web Services Mash‐ups: Zimlets
Mash-ups to Salesforce, Webex and other small biz apps …and other small biz apps …
Unifying Users’ Communication Needs
Unifying Users’ Communication Needs
Unifying Users’ Communication Needs
Built‐in Archiving & Cross‐Mailbox Discovery
Zimbra Collaboration Suite &Microsoft Exchange Interoperability
ZCS Exchange Interoperability Overview
• Zimbra and Exchange users can view free‐busy information and schedule group meetingsinformation and schedule group meetings– Works within the native UI of each productInteroperability is bi directional– Interoperability is bi‐directional
– Unified GAL (auto complete on compose, etc)
• Benefits of ‘mixed‐mode’ deploymentDoesn’t force mass migration– Doesn t force mass migration
– Freedom of choice among workgroups– Protect investmentsProtect investments
Shared GAL & Free‐Busy Interop
Exchange S
Zimbra S
ActiveDirectory
Server
ExchangeInterop
Server
Outlook 2003, 2007Outlook Web AccessOutlook 2003, 2007Zimbra Web or Desktop Client
Composing a Message in Zimbra
Composing in Outlook & Exchange
Free Busy Interop for Scheduling Meetings
• Zimbra User checks Exchange User’s free‐busy f h ZCS W b Clifrom the ZCS Web Client
• When Exchange User changes her schedule in Outlook
• Zimbra User can see the change in the ZCS• Zimbra User can see the change in the ZCS Web Client
Exchange User 1’s schedule in Outlook
‘busy’
‘tentative’
‘free’
Check Exchange User’s free‐busy in ZCS
Creates newmeetingAvailabilitylooks OK
Meetingscheduled
Exchange User changes her schedule
‘tentative’to ‘busy’
Zimbra User checks again, free‐busy has changedchanged
No gymtoday!today!
Exchange Migration Wizard Exchange
• Use it to Migrate Email, Calendar and Address book information from the Exchange server to Zimbrainformation from the Exchange server to Zimbra.
• The Wizard supports migration from Exchange 5.5, Exchange 2000 and Exchange 2003.
• The Exchange migration wizard performs the following actions:– Creates the user account on the Zimbra server, if it does not already exist
– Imports email messages, attachments, calendars, and p g , , ,address books
– Creates a log file for troubleshooting any import errors or warningswarnings
Zimbra vs Exchange: How to Choose
Zimbra Collaboration Suite – Value DriversInnovationInnovation CollaborationCollaboration Low CostLow Cost IntegrationIntegration
Collaborative experience
accessible to users anyplace, anytime
Cost effective solution that
leverages proven open source
technologies and
Zimlets-based integration with partner systems
improves employee
Innovative Web 2.0-based features and multi-modal access options provide a
that store user data in the cloud reduces
support costs
technologies and commodity
hardware reduces overall TCO
productivity and end-user experience
unified communication
experience to end-users
Summary
Free 60‐day Free Network Edition Trialhttp://www.zimbra.com/products/download_network.html
Request detailed comparison of ZCS & Exchange– Download Network Trial today
C t t U htt // i b / b t/ t t f ht l– Contact Us: http://www.zimbra.com/about/contact_us_form.html
Browse through ZCS Documentationhttp://www.zimbra.com/products/documentation.htmlhttp://www.zimbra.com/products/documentation.html
Join the Zimbra Forumshttp://www.zimbra.com/forums
Questions or Commentssales@zimbra.com vkadakia@zimbra.com
Thank you!
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